Job Description

Job Responsibilities:

• Responsible for copy-writing and designing of all marketing related collaterals, such as brochures, newsletters and electronic direct mailers etc.
• Provide support to Marcom Manager on all Marcom related duties such as analysis, managing of social media and media monitoring.
• Manage, plan and execute in-house guests’ events and celebrations.
• Assist in the maintenance and up-keep of contents on the Treetops website.
• Uphold duties as a Data Protection Officer to provide support in the implementation and management of the Treetops' Data Protection compliance programme.

Job Requirements:

• Diploma or Degree in Communications, Marketing or related studies
• Previous experience in a marketing and communication position would be an advantage
• Ability to design on Adobe Photoshop
• Efficient multi-tasking, self-motivated independent worker and team player
• Fluency in English and Chinese language (to liaise with Chinese speaking associates); Effectively bi-lingual.

(5-day work week)

Working hours: 8.30am to 6pm (Mon to Fri)

Duty meal is provided.

Job Description

• Spearhead and actualise corporate marketing and branding strategies locally
• Conceptualise, strategize, lead and implement branding campaigns and promotions, new products/menus launch, and media and consumer engagement plans
• Conceptualize and execute on multichannel campaigns across the prospect and customer lifecycle, ensuring the alignment of communications and messaging in all channels
• Manage content and updates for customer and internal touch points, establish budget guidelines, participate in events, document business processes, and provide sales support
• Gather customer and market insights to inform outreach strategies, increase customer conversions, and generate more qualified leads
• Identify effectiveness and impact of current marketing initiatives with tracking and analysis, and optimize accordingly
• Present ideas and final deliverables and communicate with team about marketing programs, strategies, and budgets
• Conduct outlet briefings for major marketing campaigns

Requirements

• Degree and above in Marketing, Business Administration or equivalent
• 5 to 8 years’ relevant working experiences preferably in F&B industry
• In-depth knowledge in Singapore F&B market with keen insights and organization/planning management
• Familiar with F&B branding, and its marketing/PR strategies
• Strong in planning and executing marketing programs, methods of multimedia channels and publicity of our brands
• Strong written and oral communications skills

Job Purpose

To design and deliver adventure-based programmes for clients; ensure equipment functionality and liaise with relevant parties including schools and government agencies. To participate in some sales and marketing initiatives and projects as assigned as well.

Responsibilities

· Conduct programme recee, present findings and submit recee associated forms

· Conduct risk assessment for events and programmes including submission of risk assessment forms.

· Plan, design and organize adventure-based programmes and training materials including (and not limited to) lesson plans, programme feedback and evaluation mechanisms.

· Ensure equipment and facility functionality and maintenance to provide safety for clients.

· Facilitate various adventure-based programs, workshops and related services.

· Work in collaboration with staff to ensure the smooth running of programmes.

· Play a variety of roles for programmes which includes instructor, facilitator, coach and mentor.

· Assist the Manager in ensuring that SOPs and documentation are kept up-to-date in good order to fulfil internal audit requirements and industry standards.

· Conduct research activities which include intervention, data collection and basic data analysis and research write-up

· To be involved in promoting the overall branding and services of BTAC by being involved in both internal and external events when called upon.

Requirements

· Able to perform physical tasks and activities such as running, hiking, swimming, abseiling, natural rock climbing and sport climbing.

· To be comfortable working evenings and weekends when required.

· To be comfortable leading local and overseas expeditions which may involve trekking, climbing or paddling for long distances when required.

· Minimum Diploma holder with good communications skills (spoken and written).

· Have a passion for active sports or outdoor adventure.

· Has the passion to work with children and youth; including at risk children and youths

· Preferably with SNCS level 1/ level 2 or higher, SNAS level 1/ level 2 or higher, SCF 1-star/2-star award or higher, SSI Pool Freediving (equivalent and/or higher) with a valid first aid certification.

· Preferably with facilitation experience in ice breakers, team building/bonding games and problem-based activities.

• Required to communicate well in response to sales enquiries
• Ability to generate quotations for handling of air/sea and local transportation
• Can liaise with all relevant suppliers and co-ordinate the execution of the job, which wil include the need to monitor the shipments and resource planning
• May be required to work on weekends and public holidays occasionally
• Candidate should ideally be able to multi-task, fast learner, diligent and interested to learn the business

Job Scope:

• Handle invoice matching task; receive, review, and verify all invoices and ensure its accuracy and supported with relevant documents before posting to accounting system.
• Ensure all documents are properly filed and scan to document management system.
• Perform monthly vendors’ reconciliation.
• Liaise with vendor to resolve all discrepancies in relation to billing.
• Prepare payment and submit to superior on time.
• Any ad-hoc assignments.

Requirements:

• With a relevant accounting qualification.
• Minimum 1 year of experience in similar capacity.
• Proactive, good team player, mature and able to work independently.
• Possess adequate skills in Microsoft applications such as Excel and Word.
• Able to meet a tight deadline.

Responsibilities

• Preparation and filing of corporate and property tax returns, payments, reports and maintenance of the Company’s tax database. Monitor and ensure the timely payment of tax liabilities
• Assist in monitoring tax audits and inquiries, including preparing responses and providing necessary documentation
• Gather necessary data for tax provision and compliance purposes from finance and execution teams

Requirement:

• Minimum 2 years of relevant work experience
• Minimum Diploma in Finance/Taxation/Accounting
• Proficient in MS Office (Excel and Word)

About the role

• To elaborate the Master Production Schedule for our VAS Labelling Operation based on available capacity, customer deadlines and orders readiness.
• To support day-to-day planning activities (materials & resources) to ensure on time in full delivery (OTIF) of labelling workshop.
• To Identify, implement, and coach others in operations planning best-practice activities to achieve operations KPI’s with year-on-year improvement.
• To support Operation Manager with Continuous Improvement initiatives to ensure year-on-year improvement of Standard Productivities

What you will be doing

Operation Planning:

• Improve & develop ‘fit for purpose’ Labelling Master Production Schedule processes & tolls to ensure effective load versus capacity management, with the objective to improve coordination within services, improve OTIF KPIs and support Operation Manager in efficient resource deployment

• Ensure that procedures, processes & policies are deployed and followed within the Senior Leadership Team, encouraging best practice and a culture of Continuous improvement across all planning & materials management processes.

• Monitor and ensure compliance to planning procedures throughout Production Operations team

• Complete month end analysis of Operations/Planning performance and issue reports / KPI’s as required

Performance and CI:

• Support Operation Manager in analysing online performance and propose actions to improve the productivities

Team Management:

• Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

• Ensure team understanding and implementation on Bollore’s Value in daily work behaviour

• Plan and monitor team performance including coaching and counselling needed to deliver expected outcomes

• Plan and monitor team development together with HR Division

• Coach and motivate staffs in cohesive and inclusive working environment to minimize staff turnover

• Ensure staff are correctly trained and supported during on-boarding period and that each new comer is feeling supported and part of the team

• Ensure updated Job Description availability for the team by coordinating with HR Division

• Ensure all changes in Department / Section communicated properly to the team

The successful candidate

• Diploma & Above
• 2-3 years of Operations experience
• Preferably in logistics related field, 3PL is preferred
• Ability to speak well confidently and build rapport with customers
• Good MS Excel skills
• Strong mentality and interpersonal skills

Our Story

At TDConnex, we are more than just a consumer electronics manufacturer; we are a team of innovators, creators, and problem-solvers dedicated to enhancing everyday life through cutting-edge technology. Our journey began with a simple yet powerful idea: to connect people with the future through innovative electronic solutions. Over the years, we have grown from a small startup into a leading global player, all while staying true to our core values of quality, integrity, and customer-centricity. Our story is one of relentless pursuit of excellence, where every product we create is a testament to our commitment to making a difference in the world.

What We Do

TDConnex specializes in designing, manufacturing, and distributing a wide range of consumer electronics that cater to the evolving needs of modern consumers. From smart home devices to wearable technology and beyond, our products are engineered to deliver convenience, efficiency, and style. We leverage the latest advancements in technology to create solutions that not only meet but exceed the expectations of our customers. Whether it’s through innovative features, sleek designs, or intuitive interfaces, our products are built to enhance the way people live, work, and play.

What We Are Looking For

At TD Connex Pte Ltd, we are seeking a dedicated and skilled HR & Admin Executive to join our team at our Singapore headquarter. The ideal candidate will be a meticulous and proactive professional with proven practical experience in both HR and administrative functions. Here’s an overview of what we are looking for:

Human Resources Key Responsibilities:

• Facilitate the recruitment process by coordinating interviews, processing applications, and assisting with candidate communications.
• Manage employee benefit programs (leave, insurance, etc.) and maintain accurate HR records in HRMS.
• Serve as the primary contact for HR-related inquiries and handle onboarding and offboarding processes.
• Support performance management, training, and compliance with employment laws.
• Organize employee engagement initiatives and collaborate on company culture and retention strategies.

Office Administration Key Responsibilities:

• Process staff expense claims and manage office payments and supplies procurement.
• Oversee office maintenance, cleanliness, and liaise with service providers.
• Administer work pass and visa applications, coordinate staff travel, and organize company events.
• Maintain office files, provide general administrative support, and implement office policies.
• Handle ad-hoc related tasks and special projects as assigned by management.

Qualifications and Skills:

• Experience: Minimum of 3 years in HR and administrative roles.
• Qualifications: Diploma or Degree in Human Resources, Business Administration, or related field.
• Technical Skills: Proficiency in HRMS and office administration and office automation software (e.g., MS Office Suite).

Core Competencies:

• Attention to Detail: High accuracy in task management.
• Communication Skills: Strong written and verbal communication.
• Problem-Solving: Effective issue resolution.
• Time Management: Ability to handle multiple tasks efficiently.
• Initiative: Proactive in identifying and addressing needs.
• Ability to Work Independently: Self-motivated with minimal supervision.
• Integrity: Commitment to confidentiality and ethical standards.

What We Offer

We value our employees and offer a supportive and inclusive work environment where you can thrive and grow. We provide competitive compensation, comprehensive benefits and opportunities for professional development.

If you have a passion for HR and office administration and are looking for a role where you can truly make an impact, we invite you to apply and grow with us!

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.

As a Senior Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Lead a team of Jackpot Executives to ensure they provide prompt, friendly and professional service to players.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Reconciliation of daily transactions and cash floats.
• Plan and manage duty roster.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Able to work shifts, weekends and public holidays.
• Basic computer skills.
• Minimum 3 years of working experiences in Jackpot Room.
• GCE O or N Level.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

Responsibilities and Duties:

Specific

Main Duties

• Plan, develop and manage the Palliative/ Activity Programmes.
• Schedule volunteer/expert facilitator- run activities on a weekly basis.
• Ensure smooth implementation of programme.
• Evaluates programme effectiveness and analyses results. Recommends and takes appropriate actions when needed to improve the programme.
• Allocate appropriate resources, volunteers and expert facilitators to run the activities.
• Monitor patients’ safety and well-being during the activities.
• Run groups with volunteers/ assistant (when applicable).

Administrative Duties

• Prepare reports on programme activities, progress and status to management.
• Yearly planning and budgeting.

Education and Training

• Supervise and train volunteers and provide administrative support to volunteers/ expert facilitators, when needed.

Job Requirements:

• Diploma in Business-related discipline will be an advantage.
• Some basic skills on handling/transferring patients will be an advantage
• Able to demonstrate skills in organization, management and leadership
• Proficient in Microsoft Office (in particular MS Excel)
• Experienced in running groups and working with elderly is an advantage
• Able to establish and maintain positive working relationship with staff, volunteers, expert facilitators and patients, good team player with a customer-focused mindset
• Must be self-directed and able to work independently
• Process good analytical, creative thinking and problem-solving skills
• Experienced in managing volunteers and/or projects is an advantage

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

We are looking for a Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

• Assist the Head of Internal Audit in discharging his responsibilities by performing independent review to ensure :-
•  Soundness and adequacy of governance, risk management and internal control system
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.
• Complete compliance and regulatory audit assignments in a timely manner

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

1. Customer acquisition: BDEs are responsible for finding new clients and convincing existing clients to continue to work with the company.

2. Lead generation: BDEs generate leads and keep them interested until they reach the bottom of the sales funnel.

3. Negotiation: BDEs negotiate contracts and agreements with clients and suppliers.

4. Project management: BDEs oversee projects in the company.

5. Communication: BDEs interact with clients and business partners to promote good relationships and develop a rapport with their team.

6. Organizational skills: BDEs may work with multiple clients at once and need to maintain progress reports.

7. Market trend analysis: BDEs analyze the current market and business trends to create plans to boost up the business.

Role Description

• Managing product quality feedback from various sources such as SG team, Malaysia team and oversea Franchisees.
• Ensures product quality across multiple brands and coordinates with internal and external parties to resolve any issues that affect product standards and customer satisfaction.
• Collaborating with suppliers for the credit note request.
• Coordinate with other departments to ensure that the supply chain is functioning smoothly.
• Develop and maintain positive relationships with internal and external stakeholders
• Analyze data to evaluate supply chain efficiency
• Monitor and manage inventory levels for PLC express stores to ensure that the supply chain operates smoothly
• Identify areas of opportunity for process improvements and cost savings
• Develop and optimize supply chain strategies that reduce costs and improve business outcomes
• Any other ad-hoc duties and/or projects assigned by the management

Role Requirements

• Diploma in Business Management, Supply Chain and Logistics or equivalent
• At least 2 years of Product Management experience, preferably in retail industry
• Proficient in Microsoft Office (Excel, PowerPoint, Words etc.)
• Strong commercial acumen and ability to understand what will appeal to customers
• Excellent communication and negotiation skills
• Result-oriented, organized, meticulous with problem solving skills
• High initiative, independent and ability to thrive in a fast-paced and dynamic environment
• Team player: ability to work well with employees at all levels
• A hands-on person that is proactive, driven and resourceful

Highlights:

· Industry/ Organization Type: Healthcare/ Medical

· Position Title: Healthcare Executive

· Working Location: Specialist Clinic (Cardiology )

· Working Hours: Mon–Fri 8.30am–5.30pm; Sat 8.30am-1:00pm

· Duration: Permanent Role

Job Description

To provide general quality patient management pertaining to the non-medical aspect of the clinic Such as:

- Patient registration in the clinic, scheduling of patients’ appointments including sending reminders

- Answering phone/SMS and email queries

- Coordinate booking of investigations, scheduling of procedures with hospitals, labs and other clinics

- Handle payments and prepare submissions for Medisave and insurance claims

- Preparing patients’ medications for doctor to check, and dispensing medication

- Assist in performing treadmill tests, ECGs and hook up Holter monitors, ABPs (training will be provided)

- Assist doctor during consultations / chaperone duties

- Handle patients’ complaints

To provide administrative work for the clinic:

- Maintain and update all patients’ records and in according to standard guidelines

- Assist in the daily running of the clinic and the upkeep of the clinic

- Any other administrative work involving patients’ care / records / the daily operation of the clinic

Job Requirements

· Minimum Diploma graduate

· Diploma in nursing or relevant healthcare major is an advantage but not necessary

· At least 1 year experience in hospital/ medical clinic operation/front desk duties

- Experience in submission of insurance and Medisave claims

· Proficiency with Plato and computer work

· Ability to speak additional languages besides English is an advantage

Position Overview:

We are seeking a proactive and dynamic Learning and Development Executive to join our team at LAN ZHOU WU FU PTE.LTD , a leading traditional Chinese F&B company in Singapore. This position plays a critical role in fostering a positive work environment and enhancing employee growth. The ideal candidate will manage onboarding, orientation, and continuous learning and development programs while contributing to HR operations to ensure a well-supported workforce.

Key Responsibilities:

1. Onboarding and Orientation:

• Oversee the onboarding process for new employees, ensuring a smooth and welcoming integration into the company.
• Conduct orientation sessions to familiarize new hires with company culture, policies, and procedures.
• Prepare onboarding documentation, such as contracts, manuals, and checklists.

2. Learning and Development:

• Identify training needs and design programs to address skill gaps and support career development.
• Organize and facilitate in-house training sessions and workshops.
• Coordinate with external training providers to deliver specialized courses.
• Evaluate the effectiveness of training programs through feedback and performance assessments.

3. HR Operations:

• Maintain and update HR policies in compliance with Singapore employment regulations.
• Assist in recruitment processes, including job posting, candidate screening, and interviewing.
• Handle employee grievances and provide HR support to managers and staff.

4. Employee Engagement and Retention:

• Develop initiatives to enhance employee satisfaction and engagement.
• Monitor and improve retention strategies, aligning them with company values.

5. Administrative Support:

• Manage employee records, HR databases, and training logs.
• Prepare monthly HR reports and training summaries.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or degree in Human Resources, Business Administration, or a related field.
• 2-5 years of HR experience, with a focus on learning and development and onboarding.
• Strong understanding of Singapore employment laws and regulations.
• Excellent interpersonal, communication, and organizational skills.
• Proficiency in Microsoft Office and HR management software.
• Experience in the F&B or hospitality industry is a plus.
• Ability to work under pressure in a fast-paced, dynamic, and challenging environment.
• Effective communication skills at all levels, with receptiveness to feedback. Knowledge of Mandarin is an advantage.
• Must be able to join within short notice.

Job Descriptions & Responsibilities:

Key Responsibilities:

· Client Acquisition: Reach out to prospects through various sales channel

· Client Relationship Management: Manage client professionally to ensure seamless client onboarding, build and maintain strong customer relationships to enhance client satisfaction and retention.

· Documentation: Consolidate and verify documents required from clients for various processes.

· After-Sales Service: Provide exceptional after-sales service and maintain ongoing client relationships.

· Sales Reporting: Provide regular reports and updates to reporting Manager on sales performance and pipeline status.

· Ad-Hoc Support: Perform other ad-hoc responsibilities to support overall sales & marketing functions. Represent the company at industry events, conferences, and networking opportunities to expand brand awareness and generate leads.

· Team Collaboration: Work collaboratively with cross-functional teams to achieve business goals.

Qualifications and Requirements:

· Min. 1 year of relevant working experience.

· Diploma in Business Administration, Marketing, Business Communication, or a related field or equivalent qualification.

· Proven track record of success in B2B sales

· Strong relationship-building and account management skills with the ability to establish and maintain long-term partnerships.

· Excellent communication and negotiation skills, both written and verbal.

· Ability to understand client needs and customize solutions accordingly.

· Highly motivated, self-driven, and results-oriented with a strong entrepreneurial mindset.

· Ability to work independently and collaboratively in a fast-paced, dynamic environment.

Employee Remuneration and entitlements:

- Basic Salary (commensurate with experience)

- Performance Incentive (subject to meeting sales KPI)

- Handphone allowance

- Transport reimbursement

- 14 days annual leave

- 14 days medical leave

- Birthday leave

- Learning and Development Opportunities

- Working hour: 9am to 530pm (Monday to Friday), 9am to 12.30pm (Saturday-Work from Home)

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

PUBLIC RELATIONS STRATEGY

1. Develop, maintain and execute compelling PR strategy leveraging on unique identity for each launches with a cohesive brand storytelling in mind for image and awareness generation amongst Media and Influencers in Singapore.
2. Lead, Improvise, Localise HQ guidelines with local branding objectives for relatability and perceptive SOVs for the targeted audiences to increase awareness and communication.
3. Always ‘in-the-know’ for new trends, new experiences, and new platform mechanisms from luxury competitors.
4. Responsible to refresh, renew, sustain ideas and personalities to amplify ‘even-better’ campaign performance for key launches to improve ranking in print/ digital/ social outputs in monthly basis.
5. Work closely with regional PR, Trade, CRM team to ensure that execution of in-store experiences and OOH events can be synced to optimize on cashflow without diluting press/ influence experience.
6. Manage overall PR budget assigned and ensure right allocation to key franchise to garner strong coverage on all channels via earned and owned media (Seeding, Media buy, Exclusive opportunities, etc).

MEDIA & INFLUENCE RELATIONS

1. Engage and Maintain media and influence relationship as long-term partnership with clear conversation lead, and objectives to capitalize periodically.
2. Conduct Conceptual media pitching with stories, exclusivity of angles/ personas to secure earned output or amplify owned output.
3. Develop cohesive plans for paid engagements/ stories every semester or FY to nurture strong front of friends of Maison Guerlain for a long run.
4. Curate, coordinate, execute launches seeding to target media and KOLs strategically for earned social/ digital coverage. Facilitate loans for media shooting in timely manner with close coordination with other marketing function ie. Retail team.

EVENT PLANNING AND MANAGEMENT

1. Craft, plan and coordinate PR events for key launches based on HQ guidelines and maintain a strong brand image and storytelling of key launches.
2. Source, manage and secure unique or conceptual venues alongside with catering, décor, AV requirements, experience set-up, compliance for PR events with external third parties.
3. Manage, secure and track RSVP lists for attendees on organic and paid attendees to amplify event deliverables and coverages from all facets (Media, Celebrity and Influence).
4. Be on-ground, troubleshoot and resolve any event-day challenges from VM Set-Up to other topics relating to making a success of the event (Best Practice level of execution is expected).

PRESS RELEASES AND COMMUNICATIONS

1. Develop and disseminate compelling communication to media and influences with engaging, accurate, timely, localised press releases and time-to-time tactical communications for pitching.
2. Pitch and leverage to highest earned value of outputs for exclusive HQ/ Ambassador assets or synchronisation from other countries’ of Maison Guerlain engagements.
3. Ensure messaging and language consistency across all communication channels or press materials.

MEDIA COVERAGE MONITORING & REPORTS

1. Monthly reports including clippings from seeding or paid engagements, post-event reports, competitor’s reports, case studies (specific brands upon request for in-depth study internally).
2. Monthly sync-up reports on key launches to regional team (upon request on key launches only).
3. Be on top of all LVMH Beauty monitoring system such as. DMR, Lefty for macro, micro, nano monitoring in print/ digital/ social.

Job Purpose

This role will be responsible for the delivery of advertising sales revenue target across NBCUniversal portfolio. We are looking for someone who demonstrates teamwork, not only by contributing to the team revenue target by hitting their own, but also collecting and sharing market intelligence, creative ideas and knowledge with team peers.

Essential Responsibilities:

• To embody the NBC Universal’s values and act as brand ambassador across market portfolio.
• To consistently deliver executional excellence, digital innovation, and high client servicing in the region.
• Drive and strategically direct the relevant rep relationships in market.
• To identify and deliver new client revenue streams and maximize client retention for NBCUniversal Portfolio.
• To work with the in-house Catalyst team to ensure proposals offer best practice with targeted, bespoke and accountable solutions that demonstrate a clear understanding of the clients’ businesses and advertising/communication needs.  
• To source for new clients and develop new advertising categories to continually improve market share.
• To develop and implement strategic market plans to achieve the sales targets.
• Consistently service client and agency relationships such that NBC Universal are top of mind and on the consideration set for all suitable campaigns.
• To develop and sell creative solutions across TV, digital and events that stand-out from the competition.
• Evangelise the content partnership successes and develop award winning solutions in response to client content needs.
• To manage and limit cost of sale expenditure in client packages.
• To undertake accurate and timely revenue forecasting and reporting as required for NBC Universal Management.
• To manage Salesforce entries, from fielding lead enquiries to pitch & closed/won entries.
• To liaise with Finance & clients, to facilitate billing/invoicing questions.

To work with ASR team on Deal Reviews & contract work.

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Executive, to be part of this exciting growth story.

The Campaigns Executive will support campaign initiatives in line with our client’s requirement whilst still maintaining Supermom’s identity. In this role, you will work with a team to help to raise awareness of our clients, their brands, drive sales, help customer acquisition and retention through marketing initiatives and strategies that we will strategically deploy through Supermom as a platform.

 You will be responsible for coordinating and executing the following initiatives:

 Roles and responsibilities:

• Create and execute multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and direct marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc

• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them
• Constantly monitor and track performance across multiple campaigns and create the right reporting frameworks for analysis and reporting.
• Manage business as usual aspects for a campaign to ensure smooth execution and delivery.
• Understand our target audiences' behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell
• Continually find ways to optimise campaigns and maximise margins
• Build long-term strategies for user acquisition while managing short-term fulfilment
• Responsible for timely billing of clients
• Work cross-functionally with various departments within the supermom brand.

• Minimum 3 years' experience in user acquisition marketing, either with B2C brands or with agencies
• Proven experience in managing successful B2C demand generation programmes
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot, GA4 and Meta Marketing is a plus
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

What we offer

Robust compensation package

Comprehensive ongoing training and professional development career path programs

Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals

Job Description

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks