Job Description

• Ensure that centres / departments comply with Standard Operating Procedures (SOPs) including Internal Data Protection Policies, through internal audits
• Finalise audit reports and follow-up on non-compliance to SOPs
• Discuss findings with respective centres / departments, where appropriate
• Assist centres to comply with regulations [e.g. through better understanding of PersonalData Protection Act (PDPA)]
• Review practices to identify areas for improvement in SOPs
• Conduct periodic reviews of procurement activities and purchases, ensuring adherence to stipulated thresholds, policies and procedures.
• Provide support to fundraising events
• Provide support to Annual General Meeting and other relevant meetings
• Assist in risk and crisis management
• Any other duties as assigned

Requirements

• At least 3 years’ experience in Internal / External Audit
• Minimum Diploma in Accounting or relevant accounting qualification
• Proficiency in Microsoft Office
• Meticulous and analytical
• Good written and verbal communication skills
• Strong team player with good interpersonal and time management skills
• Positive, proactive and solution oriented – a problem solver who finds ways to overcome challenges and get things done
• Takes full ownership of assigned responsibilities
• Has initiative and driven to go beyond the minimum requirements, not a “check-the-box” mentality
• Familiar with PDPA

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking a driven and meticulous Assistant Manager, Key Account (eCommerce & Pharmacy) to join our Sales team at Suntory Beverage & Food Singapore. In this role, you will be accountable for delivering key customer sell out (GSV & NSV) budget by driving strategic initiatives to attain sustainable growth. You will also be responsible to foster strong customer relationship, implement customer strategies to drive topline sales and optimize trade spend to maximize profitability.

Job Responsibilities

• Develop the annual account business plans in line with company brand and sales objectives to drive sustainable achievement of company annual and monthly Gross Sales and Net Sales targets within spend budget and company guidelines
• Preparation and negotiation of Customer Account Plans with proactiveness to ensure the achievement of deliverables
• Monitoring and reviewing of account scorecards by category in accordance with prescribed methodology and timeline
• Analysis of sales performance for each customer, sharing of customer insights and proposal of actional next steps
• Establishing positive internal and external customer relationships; including timely sharing of marketing intelligence to internal stakeholders
• Responsible for key accounts receivable and invoicing

Skills and Experience

• Diploma or Degree in Business/Commerce/Retail Marketing or its equivalent.
• Minimum 2 years of FMCG experience in Sales/Marketing
• Strong in account management and negotiation
• Proficient in both English and Mandarin to deal with stakeholders at all levels
• Competent in Microsoft Office applications
• Successful sales track record as well as strong key account management
• Ability to effectively prioritize and manage tasks within a fast-paced environment with attention to detail
• Strong problem solving and quantitative analytical skills
• Strong communication and presentation skills
• Possess excellent interpersonal and communication skills to build trust and long-term relationship with customers
• Positive attitude and meticulous in execution
• Innovative & creative – takes initiative to test, learn & drive improvement to achieve better commercial outcomes
• Problem solving and critical thinking
• Ability to work independently & can coordinate with various functions (internal & external) to get things done proactively
• Strong learning agility and adaptability to handle ambiguity & change
• Team player with initiative and excellent communication skills

Job Responsibilities:

• Oversee and maintain facilities at the centers, collaborating with contractors and vendors in adherence to all regulatory standards.

• Conduct regular inspections and contractor performance evaluations to drive continuous improvement.

• Ensure preventive, corrective, and ad-hoc maintenance is completed to meet required standards.

• Develop and execute processes to enhance operational efficiency and streamline workflows.

• Support the development of emergency scenarios and hospital tabletop exercises.

• Participate in setting up infrastructure and ensuring system readiness for operational activities.

• Manage fault reporting to address issues promptly.

• Ensure clinic infrastructure is adequate, safe, and functional.

• Track and report operational issues to management with timely feedback.

• Coordinate daily operations to ensure prompt, efficient services.

• Perform tasks following standard operating procedures, ensuring smooth and safe clinic operations.

• Monitor and compile statistics on clinical operations, key performance indicators (KPIs), and submit periodic reports.

• Gather and consolidate user requirements for projects, ensuring timely and budget-compliant completion.

• Maintain thorough documentation to support all maintenance activities and project administration.

• Continuously assess and improve operational workflows.

• Perform any other ad-hoc duties as assigned.

Job Requirements:

• Diploma in Engineering.

• Strong logical thinking and problem-solving abilities.

• High attention to detail and meticulousness.

• Proficient in Microsoft Office applications.

• Customer service-oriented.

• Effective communication skills (both phone and email).

• Previous experience in Healthcare/Medical care is an advantage, though not required.

• Independent worker with a proactive approach to operations improvement.

• Hands-on and team-oriented, requiring minimal supervision.

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

This position requires the candidate to work closely with the Operations and Client Service team. This position will provide customer care services to students and their parents, as well as operational support for the team.

Job Role & Responsibilities:

• Plan monthly enrichment programme schedules and holiday camps for all schools.
• Liaise between schools and enrichment programme vendors to confirm the schedule.
• Inform respective schools to broadcast the available enrichment programme to the parents.
• Handle parents’ queries, feedback and enrolment promptly and professionally.
• Provide parents with clear explanations on our programmes via various communication channels.
• Prepare necessary in the portal for registration.
• Follow up with parents for registration, payment and programme schedules.
• Prepare enrolment list, teachers detail to send to schools before the start of programme.
• Work closely with vendors and schools for any cancellation/replacement class.
• Inform parents on cancellation/replacement of classes if any.
• Process ad-hoc credit refunds for students who are withdrawing/graduating.
• Execute payment process for the enrichment programme vendors.
• Correspond with ECF for sponsored students and enrichment programmes.
• Provide operational support for all enrichment programmes.
• Prepare monthly and termly revenue and costing reports for E-reach.
• Prepare monthly programme enrolment report for E-reach.
• Reception duties, answering any phone and email enquiries.
• Deliver a professional and high-quality service experience in a customer-facing role.
• Acquire a strong working knowledge of the organisation’s programmes and services.
• Maintain close liaison with other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
• Develop great rapport with parents, children as well as teachers to build brand loyalty.
• Responsible for the weekly logistics of the enrichment programmes, including printing, assembling, packing and arranging of transport of experiment materials to various schools.
• Perform any other duties and responsibilities as and when assigned by Management.

Job Requirements:

• Possesses at least GCE ‘A’ levels or the equivalent.
• Minimum 1-year experience working in a customer service.
• Required to work shift hours and on weekends.
• Strong proficiency in written and spoken English.
• Being effectively bilingual would be a strong advantage.
• Candidates who have worked in the hospitality or education industry are most preferred.
• Possesses emotional maturity and passion for customer service.
• Familiar with CRM systems and practices.
• Good team player, possesses the ability to work with minimal supervision.
• Positive, extroverted and outgoing personality.
• Well-groomed with a professional disposition.
• Flexible, able to manage change and ambiguity well and able to work under tight deadlines.
• Careful, meticulous, with an eye for detail.
• Well-organised, methodical with strong time-management abilities to manage multiple tasks.

The Investment Operational Risk and Compliance team is part of the Risk Management Department which drives risk management agenda, ensures sound and effective risk management framework and promotes risk culture. The team oversees and conducts the operational risk management function for Income’s Investment related activities and ensures these activities are compliant with applicable laws, regulations, and internal standards. We are looking for a strong and pro-active team player who wants to grow with Income to join us.

Your main responsibilities will include:

Investment Operational Risk

• Drive and Support the Investment Operation Risk framework, procedures, and related activities, in the areas of Risk

Management / 2nd Line of Defence.

• Conduct the Incident Notification and Reporting (Ops Loss) for Investment related activities
• Provide support to Risk and Control Self-Assessment (RCSA), Control Testing and Quality Assurance Review, and recommend enhancements on adequacy of the design of internal controls and processes
• Review the Investment Management Agreement (IMAs), Investment Portfolios Guidelines, Subscription Documents and other requests from our Investment Teams.
• Review the Investment Breach Register and Investment's team standard operating procedures (SOP) on a regular basis.
• Participate to the regular review on External Fund Managers.
• Coordinate and prepare Monthly Incident Reporting with the Investment personnel for Risk Management reporting
• Coordinate and support for Substantial Shareholding reporting for other jurisdictions other than SG

Investment Compliance (Regulatory)

• Support to the Investment Compliance (Regulatory) framework, policies, procedures, and related activities (i.e., assessment, dissemination and advisory on Regulations applicable to Investment activities)
• Review and assess Investment Regulatory Breaches, prepare notification to Authorities
• Report and escalate compliance shortcomings, violations and breaches to Senior Management, Board committees, and Authorities.
• Contribute in the preparation of compliance report on a quarterly basis

Qualifications

• Degree in Accounting, Finance, Law or equivalent
• Experience in Asset Management / Investment will be preferable
• Minimum 3 to 5 years of relevant experience either in Portfolios Operations or Investment Compliance or Operational Risk
• Familiar with MAS regulations, notices and guidelines with respect to Fund Management and Insurance Investments will be a plus (e.g. Securities & Futures Act, Code of Collective Investment Schemes, MAS Notice 307, CPF Investment Guidelines).
• Good in communication and writing skills, able to present to and engage with different audience
• Team player with good interpersonal skill, able to work independently as well
• Analytical skills

Our client is a well-established construction, property development and specialist engineering solutions provider. Currently, they are currently seeking for Senior HR Executive to be part of HR team.

JOB DIMENSION (SCOPE)

• Able to handle full spectrum of HR areas, except recruitment and training L&D
• Well versed with monthly payroll processing (headcount is about 200)
• Coordinating work pass application/ renewal/ cancellation
• Coordinating onboarding/offboarding
• Maintain employee records and personnel files in compliance with relevant labour laws and regulations.
• Contribute to developing and implementing HR policies, procedures, and programs.
• Assist in the planning and execution of HR-related activities.

JOB REQUIREMENTS

• Diploma in Human Resources Management or equivalent.
• Strong knowledge of Employment Act, WICA, HR practices and policies.
• Ability to handle sensitive and confidential information with discretion and maintain a high level of confidentiality.
• Excellent communication and interpersonal skills, with the ability to build relationships and interact effectively with employees at all levels.
• Excellent problem-solving and analytical skills with a proactive and solution-oriented approach.
• Attention to detail and meticulous in managing employee records and HR documentation.
• Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Ability to work independently as well as collaboratively in a team environment.

Working Location: Islandwide
Contract Duration: Up to 12 Months Contract
Working Hours: Monday – Thursday: 8.30am – 6pm, Friday: 8.30am – 5.30pm
Basic Salary: Up to $2,980 per month

Background:

This is a generic job posting for Entry Level applicants who are interested in a role within the Social Service sector. More details will be furnished during the screening process.

Responsibilities:

Your job duties may involve:

• Processing of Applications: Assist in processing and assessing online applications received in the system.
• Training Administration: Assist in training logistics such as setting up and tearing down of training venues, coordinating refreshments, and tech support.
• Data Management: Collecting, analysing, and presenting data on dashboards. (IT background preferred)
• Customer Service: Assist members of the public in promoting the use of digital/online services to apply for financial assistance. (Digital Ambassador)
• General Administration: Coordination of meetings, minutes taking, tracking of returns, data entry, etc
• Fieldwork: Assist Adult Protection Officers in field work.
• Other ad-hoc duties as assigned.

Job Requirements:

· Diploma or Bachelor’s Degree in Psychology / Social Work / Sociology / Early Childhood Education or other relevant disciplines.

· Immediate Starters are preferred (Not serving any notice period)

· Entry Level applicants with interest in the Social Service sector are welcomed to apply.

Interested candidates, please forward a copy of your resume to: [email protected].

We regret to inform that only shortlisted candidates will be notified.

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations.

We are hiring for the following outlets:

• Raffles Courtyard

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas.
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it.
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards.
• Follows through opening and closing duties.
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis.

Providing a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact.
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times.

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly.
• Provides a high level of Safety and Security for guests and colleagues.
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Candidate Profile

Knowledge and Experience

• Certificate or diploma in hospitality or related field.
• Minimum 2 years’ experience in an international class restaurant.
• At least 1 year relevant experience in a similar capacity an advantage.
• Additional improvement programs in Food & Beverage an advantage.
• Working knowledge of Microsoft Office.

Competencies

• Interpersonal skills – communicates easily/openly with integrity towards own action.
• Communication skills in English spoken/written.
• Reliable and consistent.
• Personal presentation, clean/tidy.
• Comes across as enthusiastic, energetic.
• Able to work as a team.
• Motivator, self-starter.
• Displays initiative and creativity.
• Open minded.
• Committed.
• Team leader.
• Guest oriented.

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues’ Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit – Dental/Optical/Vacation Expenses/Children’s Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Contributing to the development of marketing strategies.

Conducting market research on rival products.

Designing and implementing marketing plans for company products.

Coordinating with media representatives and sponsors.

Working with the marketing team to develop targeted marketing strategies.

Answering client queries about product specifications and uses.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for marketing.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.