Job Summary:

We are seeking a highly motivated Executive, Ticketing (9-month contract) to join our team. The ideal candidate will support in ticketing related matters which including the support of major events within the Sports Hub, as well as ticketing housekeeping matters.

Responsibilities

• Act as primary liaison for all events regarding seats & tickets matters.
• Liaise with sales, venues, ticket agents and other stakeholders to advise and manage ticketing for all events. Liaise with ticketing agent and venue management to facilitate pre-event planning and ticketing setup.
• Prepare events for pre & on-sale by confirming and configuring event details including manifests, seating plans, price structures, marketing partners, ticket agents and other ticket holds and allocations, etc.
• Ensure efficiency of all booking processes, including successful integration with the website. Check event configuration, ticket pricing, discounts, and conduct website tests to ensure accuracy and seamless customer journey.
• Manage the Box Office with TSP to ensure the box office team and any other relevant departments are operating with high customer service standards.
• Understand the intricacies and time restrictions form each event.
• Oversee the CRM (customer relationship management) systems.
• Manage relationships with third-party ticket agents and other places where tickets may be sold.
• Analyse finance and sales reports data submitted by TSP.
• Ensure the consistent and accurate reporting of Daily Sales, liaising with the Finance department and resolving discrepancies as required.

Support Major Event team

• Develop sales and ticketing strategies to maximise revenue.
• Work with the Marketing and Event teams to develop ticketing, pricing policy and strategy for Major Events.
• Prepare RFP (request for proposals) if need be, to appoint TSP for the event.
• Manage ticketing entitlements and cross functional contractual fulfilments.
• Propose pricing/scaling strategy and develop creative ticketing promotions to optimize ticket sales for internal consideration and approval.
• Ensure data integrity and accuracy by maintaining up to date records of event sales.
• Support the team to track and analyse campaigns/activations to achieve event-based targets.
• Work closely with event & marketing team to plan promotional campaigns including presale, on sale, and other ticketing promotions.
• Use data systems to monitor audience responses to ticketing sales.

Administration

• Maintain good working relationships with all TSP.
• Participate in departmental and company meetings.
• Respond to event ticketing related inquiries in a timely and professional manner.

Requirements

Experience and knowledge of ticketing and/or event administration, preferred.

• Task-oriented and highly organized, with exceptional attention to detail.
• Able to work independently, multi-task efficiently and adhere to deadlines with strong sense of urgency and ownership.
• Self-motivated and reliable team player.
• Comfortable working in a fast-paced environment with ability to handle stress while staying nimble and flexible.
• Excellent verbal and written communication skills.
• Excellent administrative skills and well verse Microsoft Office applications.
• Must be able to work varying hours, where required.
• Interest in sports and/or sports marketing will be a bonus.
• Budget management experience required.
• Prior Sports, Entertainment and/or Government experience is a bonus
• Prior experience managing multiple stakeholders, private and government sectors is a bonus
• Experience in business development, partnership and contract management will be an advantage

Location

National Stadium (Stadium MRT)

Working Arrangement

Mon to Fri: 830am – 6pm

Salary

$2000 to $3500 per month

If you love working with and delighting customers, are resourceful, and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and create suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support, and recommendations
• Proposal writing, quotation, invoicing, and payments
• Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme
• Assist in refining the company’s sales strategy and processes
• Collaborate with the Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary and benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company and deliver real-world impact
• International and collaborative team

Job Requirements:

• At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Meticulous and great attention to details
• Highly organized with good time management skills
• Strong communication skills – verbal, written, and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching, etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems, and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Benefits:

• Salary Range: SGD 3000 to SGD 4000 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental, and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast-growing company and deliver real-world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings, and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, and drinks in the office

If you love working with and delighting customers, are resourceful and love to organize fun experiences, we want to hear from you!

Read what it is like working at FunEmpire here: https://bit.ly/3RuyusY

Job Description:

• Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements
• Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations
• Be accountable for increasing revenue and securing sales to achieve sales targets
• Provide professional customer service, client support and recommendations
• Proposal writing, quotation, invoicing and payments
• Events planning and coordination – Liaising with various internal and external stakeholders to ensure successful event execution
• Assist in refining company’s sales strategy and processes
• Assist Sales Manager with sales training and mentoring junior sales executives
• Leading sales pitches, proposals and meetings independently
• Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

• Competitive salary with commissions
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• Work in a fast-growing company that delivers real world impact
• International and collaborative team

Why Join Us:

• Join our fun and dynamic team to build the brand and business with us!
• Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)
• Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)
• Great working environment with capable people, merit-based systems and nurturing culture
• Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements

• At least 2-3 years of experience in corporate sales (events and/or hospitality sales will be preferred)
• Strong track record of meeting and/or exceeding Sales KPIs in previous roles
• Hungry and hardworking
• Meticulous and great attention to details
• Highly organized with good time management skills
• Have leadership experience managing and/or mentoring a team
• Strong communication skills – verbal, written and presentations
• Able to work under pressure in a dynamic and fast-paced environment
• Proactive and can solve problems independently
• Work well with others as a good team player
• Demonstrate a high level of integrity and ability to handle confidential information appropriately
• Experience and working knowledge of CRM systems (e.g. Zoho, Hubspot, etc)
• Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Benefits

• Salary Range: SGD 3500 to SGD 4500 per month depending on qualifications & experience
• Performance bonus and incentives
• Medical, dental and wellness benefits
• Great career progression opportunities
• Supportive and fun working environment with nurturing culture
• Training and mentorship provided
• International and collaborative team
• Work in a fast growing company and deliver real world impact
• Hybrid work arrangement
• Regular team bonding gatherings, outings and year-end party to have fun with each other
• Company Incentive Trips
• Snacks, coffee, drinks, in the office