Job Description

We are looking for a Commercial Director APAC- Marketing Mix , eager to lead, create, collaborate, and inspire. 

As the Marketing Mix Sales Leader, you will play a pivotal role in driving the success of NIQ by leading and executing strategic sales goals within the Marketing Mix practice. This position requires a blend of strong sales acumen, APAC marketing expertise, and leadership skills to effectively manage and optimize the Marketing Mix practice for our Manufacturer clients.  

The ideal candidate will have a deep understanding of the Marketing Mix solution and competitive environment, a proven track record in sales, and the ability to collaborate with cross-functional teams to achieve all objectives. 

 
RESPONSIBILITIES 

• Build and deliver the Sales/Commercial Management Strategy to launch our Marketing Mix practice 
• Achieve revenue goals by recognizing potential opportunities with clients to drive profitable sales.  
• Lead and deliver compelling sales pitches, presentations, and product demonstrations to a broad range of audiences, from C-level executives to individual contributors. Recognize potential opportunities with clients to drive sales 
• Develop customer relationships with Marketers; establish, and implement strategies for launching the Marketing Mix business unit focusing on developing pilots and building the customer base 
• Set appropriate metrics for sales pipeline generation, accurate pipeline reporting and sales forecasts reporting up to sales leader 
• Maintain relationships with key project stakeholders (including product, technology and delivery teams) to ensure project satisfaction. 
• Collaborate with product leadership to incorporate product features and benefits into NIQ Marketing Mix solution 
• Coordinate market research to identify trends, competitive landscape, and customer behaviors that inform GTM strategy 
• Collaborate with ADs to find opportunities for NIQ Marketing Mix implementation 
• Apply a thorough understanding of the marketplace, industry trends, and products to all management activities and strategic sales decisions 
• Leverage and coordinate cross-functional internal teams (Product Leaders, Operations, Finance, Legal, HR) to efficiently navigate complex sales cycles 

• As the Executive Chef, you will be working closely with Director of Culinary to assure standards are being met in all other aspects of the commissary operation.
• You will play a pivotal role in enhancing the culinary experiences across our portfolio of 12 high-end restaurants & bars including the prestigious 2 Michelin Star Restaurant JAAN.
• Additionally, your responsibilities will extend to the culinary operations at Raffles City Convention Centre which encompasses a total of 108,000 sq ft , featuring 34 meeting rooms and 3 ballrooms.  
• Overseeing stewarding operations for the entire F&B division. 
• Ensuring a high quality dining experience through leadership of team and development of junior team members .

HELPS TO MAINTAIN ACCORHOTELS CULTURE

• Ensure that the guest is at the center of everything that Talent & Culture does;
• Share the vision and strategy of AccorHotels, the brand and the hotel, to all ambassadors;
• Provide feedback from the guest on the teams’ performance to the team;
• Ensure that all team members feel trusted and valued for their contribution.

EMPLOYER BRANDING

• Implement strategic activities for attracting talent to the hotel;
• Maintain relationships with local schools and colleges;
• Engage in social media to promote the hotel as the best place to work;
• Compile entries for regional HR and Employer recognition awards;
• Compile monthly articles for publication in internal communication network.

TALENT ACQUISITION

• Support the Talent & Culture leader to ensure that the hotel has the right talent in the right role;
• Engage in processes in finding talent inside and outside the organization;
• Monitor staffing to business needs and assist to maintain;
• Coordinate selection and recruitment of Supervisory and Front Line positions to ensure a seamless onboarding experience;
• Implement retention strategies to fulfil business need objectives;
• Implement schemes to reduce / minimize the ambassador turnover rate;
• Identify potentials within existing talent by providing departmental transfer in accordance to their skill set;
• Assist in monitoring present and future trends in the local labor situation and social legislation.

INDUCTION AND ONBOARDING

• Ensure new talent feel welcome and all team members are prepared for the new talent arrival;
• Coordinate and conduct orientation programs and three month training plans;
• Ensure there is a support person for each and every new talent;
• Seek feedback from new talent in their first month of employment;
• Conduct probationary reviews and provide feedback to talent / management.

PERFORMANCE ASSESSMENT AND FEEDBACK

• Organize annual performance appraisal process in line with the Leadership Capability Framework and performance review process;
• Support an environment which supports open ongoing feedback and coaching to bridge gaps for better performance;
• Celebrate team and individual success;
• Assist managers in setting objectives and goals for Front Line talent.

LEARNING AND DEVELOPMENT

• Deliver / support training for future skill requirements and not just current;
• Ensure implementation of annual training plan meets business needs;
• Evaluate the effectiveness of the training by communicating with department Supervisors and Front Line talent;
• Create a learning environment where each person (including front line) has a personal development plan;
• Follow up with talent after attending training programs to support the application of learning on the job;
• Support talent to have access to learning opportunities both on job and off job.

TALENT POTENTIAL IDENTIFICATION

• Assist the Outlet Managers / Supervisors to identify best star talent;
• Assist leaders in the preparation of succession plans;
• Support the use of talent assessment; process to ensure the right person is in the right role and / or identified for future roles.

CAREER MANAGEMENT

• Provide communication on career paths available with AccorHotels;
• Ensure vacancies within AccorHotels are displayed for all to apply;
• Communicate and celebrate the success of others;
• Support fair and equitable processes for internal promotion / transfer

CULTURE DIVERSITY AND INCLUSION

• Demonstrate the AccorHotels values in all behaviors with the hotel team;
• Adhere to the AccorHotels Ethics and CSR Charter, identify any behavior which is not in line with the charter;
• Support diversity in the selection of talent ensuring equality of treatment based on competencies;
• Communicate to talent all corporate diversity programs such as Women At AccorHotels Generation, He or She and support through active participation in any associated activities.

POLICIES AND PROCEDURES

• Follow the Talent & Culture policies & procedures;
• Ensure departmental Keys to Success are communicated and implemented throughout the hotel;
• Communicate on Talent & Culture policies and procedures to all talents;
• Support a safe working environment by ensuring local regulations and AccorHotels safety standards are upheld for workplace health and safety;
• Participate in regular fire drills, evacuations and training on safety and emergency procedures;
• Have a thorough understanding of the AccorHotels crisis procedures and follow these in times of need (APACHE).

REWARD AND RECOGNITION

• Promote Work-Life Balance to achieve a healthy workforce in each department;
• Support the motivation of talent through recognition and rewards program;
• Implement effective talent related activities and motivational programs;
• Coordinate internal talent events to ensure talent engagement and promote a good and efficient working atmosphere;
• Implement programs to recognize key events in the lives of our talent including birthdays, marriages, births and loss of loved ones;

COMPENSATION AND BENEFITS

• Monitor compensation to maintain internal equity and competitiveness;
• Maintain job descriptions and job specifications relevant with current of skill requirements;
• Maintain harmonious labour management relations with unions / inhouse committees.

FLEXIBILITY AND WELFARE

• Support operational departments to implement flexible work practices where possible;
• Ensure adequate ambassador benefits and amenities are implemented and maintained;
• Individualise and recongise that one size does not fit all;
• Provide support to ambassadors who have undergone any crisis situation or trauma;
• Maintain a fair and equitable work environment with a way for talent to report any concerns for welfare in confidence.

CORPORATE SOCIAL RESPONSIBILITY

• Communicate and encourage the participation in strategic CSR activities by all team members;
• Provide education to talent on key areas of corporate concern including Sustainability (formerly Planet21, and WATCH;
• Support talent to share their ideas and to improve and contribute to the community.

SATISFACTION AND ENGAGEMENT

• Conduct regular on one one discussions with talent in Front Line positions;
• Maintain records on productivity, sick leave and turnover as indicators of disengagement;
• Co-ordinate annual EES with department teams to work on follow up action plans;
• Conduct exit interviews with all talent leaving AccorHotels employment.

FAREWELL

• If relocating, identify if a transfer is an option
• Ensure that final pay is accurate and timely
• Complete exit interview or online exit interview
• Be respectful

• Support on Customer Relationship Management (CRM) tools
• Assist the ASEAN sales team with ongoing analytical, administrative and operational tasks
• Manage price records, sales reports, sales dashboards and sales process to make data access extraction more efficient
• Involve in various projects with different stakeholders to support and drive sales
• Support Preferred partner program and channel strategies
• Market research when required
• Assist in preparation of presentation slides and other ad-hoc sales activities
• Assist in other ad-hoc analytics and marketing project and tasks

Responsibilities

• Liaise with Commercial Executives to ensure orders are processed and shipped to Travel Retail customers timely.
• Liaise with 3PL to ensure timely picking/packing/labeling and delivery of orders.
• Liaise with Supply Planning team to ensure optimum product availability in warehouse and order fulfillment.
• Issue invoices & other shipping documents to customers.
• Assist team leader and management with any special projects assigned and provide backup to the team when necessary.
• Work within agreed service levels, striving to exceed customer expectations whenever possible.
• Communicate discrepancies/issues to team leader when necessary.

Maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

Responsibilities

• Play a strong role in the delivery of projects across the entire process including the design of the questionnaire, analytical plan, and reporting
• Work closely with the manager to gain feedback and ensure client needs are met
• Liaise with the Project Management team involved to ensure smooth execution across all key stages in the project (Pre-field, in-field, and post-field)
• Manage fieldwork briefing & debriefing, fieldwork observation (when required), providing timely & regular updates to client
• Provide client servicing on business questions and continue to build industry knowledge to gain expertise
• Proactive in addressing possible red flags, takes initiative in providing solutions to any issues
• Prepare code frames, tabulation specs, and the right charting template and submit them to the Data Processing team/ Chartist.
• Conduct verbal presentations of the findings, either partial or full presentation to the client
• Takes initiative in seeking resources/assistance, and makes corrections while ensuring the project is executed within the scheduled timeline and budget
• Participate in regular review/feedback of systems, procedures, and any operation concerns with the end goal of improving productivity and cost efficiency
• Provide coaching & guidance to juniors in relevant project management topics
• Perform other related functions that may be assigned
• Drive overall client satisfaction to achieve a high Net Promoter Score (NPS) and a high-performing environment

The Senior Director, Strategy, Business Planning and Operations of the AP Marketing group will be responsible for business and workforce planning, strategy development and execution, budget management, management and control of the strategic project portfolio, provision of business support to markets, including enhancing business processes to maximize internal and in-market performance.

This role is a key member of the AP Marketing leadership team, working closely with both hub and in market leads to facilitate planning, strategy and reporting activities.  This role is the key liaison between global Marketing & strategy function and the region, as well as a key member of the regional BPO network.  This role requires a strong commercial, financial and strategic mindset to ensure its successful delivery, and involves working closely with the various functional teams including Client Relationship Managers, Strategy, Product, Merchant Sales & Solutions and subject matter experts across the organization in the AP Region.

This role reports to the Chief Marketing Officer of Asia Pacific region.

Responsibilities

Business / Strategy

- Lead the AP Marketing group in business planning, strategy development, drive
effective leadership and operations through management of key business
processes

• Facilitate AP Marketing financial targets / goals, analyze portfolio performance and
  recommend changes to achieve goals as necessary
• Manage and drive key strategic projects, which typically require cross-functional collaboration
  from initiation to execution, ensuring alignment with organization, business
  and market priorities
• Enhance the effectiveness of the AP Marketing team by pursuing initiatives
  and process enhancements identified during annual planning sessions,
  performance audits, quarterly and monthly business reviews and issue-drive
  roadmaps
• Provide ad-hoc analysis and decision support as necessary
  
  Planning / Operational
   
• Elevate FBR / QBR outputs, data points and materials for AP Marketing team and
  provide ongoing monitoring and actions relating to QBRs / MYPs / Country
  Acceleration Plans. Ensure focus on important variances, trends and issues
• Oversee the Annual Operating Plan and annual OKR / goal setting process ensuring that market goals are aligned with AP Marketing strategy
• Develop an effective tracking mechanism that monitors progress towards the agreed targets and
  objectives
• Collaborate with cross-functional teams to enhance and generate regular AP
  Marketing dashboards, provide support in preparation of presentation materials
  for business review, management events and conferences
• Continue to review, enhance business process to drive greater efficiency and share best practices within AP Marketing markets
• Manage multi-year planning across AP Marketing
• Collaborate with Finance Business Partner to drive quarterly forecasting and
  annual operating plan

JOB DESCRIPTION:

PRIMARY FUNCTION:

• Manage accounts in designated territories, maintaining a long-term relationship with KOLs and accounts to maximize sales opportunities
• Accounts include hospitals, primary care, and retail channels
• Maintain deep, current knowledge about diabetes management, especially diabetes monitoring devices and digital tools, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products
• Contribute to the long-term growth of Abbott Diabetes Care (ADC) products in territory by increasing awareness among Health Care Professionals and customers on the important role of monitoring in improving quality of life, and the superiority of ADC products to competitor brands and products.
• Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott products.
• Develop and maintain strong relationships with HCPs throughout customer accounts at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network
• Use data and insights from digital and other omnichannel activities to refine HCP profiles and choose engagement activities that will fit the needs, preferences and goals of each individual HCP
• Collaborate with cross-functional teams to support patient education regarding diabetes monitoring and Abbott brands, influence customer and patient choice of monitoring devices, and deliver a consistent, end-to-end customer engagement experience
• Measure progress against customer and account objectives and take action to meet targets

MAIN / MAJOR RESPONSIBILITIES

• Develop and implement the strategic initiatives for key accounts to achieve ADC Singapore Plan Net sales and Division margin
• Ensure that execution plans are in line with the business and marketing objectives to achieve the division’s goals
• Gain access to HCPs through multiple engagement channels (digital, remote/virtual, face to face)
• Research market trends, analyze sales, strengthen customer understanding and ensure profitable sales growth of key accounts
• Preparing and presenting regular reports to internal and external stakeholders
• Build rapport & work closely with KOLs to drive brand awareness, preference and advocacy
• Actively participate in business development initiatives and seek out strategic partnerships for ADC
• Execute field activities such as road shows, product training and symposiums to create product awareness among health professionals and public
• Seek new business opportunities, collaborations or accounts to grow ADC business and market share
• Proactively monitor, gather & report feedback on market trends and competitors’ activities
• Facilitate and coordinate instrument demos, evaluation, placement, complaint handlings and training for customers whenever the needs arise
• Provide accurate sales forecast to ensure consistent supply of products to customers
• Ensure that all business activities are conducted in accordance with Abbott Code of Ethics and local government laws
• Work closely with Area Office to ensure local Regulatory and Quality requirements are fulfilled in a timely manner

/SUPERVISORY/MANAGEMENT RESPONSIBILITIES IF APPLICABLE

• Nil

MINIMUM BACKGROUND / EXPERIENCE REQUIRED

• 5 to 8 years of proven sales experience in Medical devices or pharmaceutical industry
• Strong ability to develop KOL network as well as manage Key hospital and primary care accounts; retail and ecommerce experience will be an added advantage
• Knowledge & experience in diabetes category will be advantageous
• Familiar with standard software packages such as word processing, spreadsheet application and Power Point
• Speak and write fluent English
• Able to work independently with minimal supervision
• Analytical, energetic & strive in a highly result-oriented environment
• Team player with strong communication, facilitation & interpersonal skills

MINIMUM EDUCATION REQUIRED

• Bachelors Degree / Diploma

ACCOUNTABILITY / SCOPE / BUDGET IF APPLICABLE

• Achieve yearly sales in assigned channels and contribution margin vs Plan
• Execute business plans by working closely with Head of Sales to achieve the yearly assigned business objectives

The base pay for this position is

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

The position is responsible for supervising the overall culinary operation and hygiene standards of the assigned outlet and to maintain high standards of quality of food offering. Main responsibilities will include, but are not limited to, maximising revenue, achieving targets such as P&L budget and forecast, adhering to HACCP standards, food quality and guest satisfaction.

Primary Responsibilities

Food Quality

• Responsible for the quality of all food served throughout the Chinese restaurant and Chinese banquet and ensures that the food presented to guests is consistently of high quality standards.
• Responsible for the planning, co-ordination and supervision of all menu implementations.
• Constantly be alert on freshness, presentations and temperature of food served.
• Creates and develops menus, new dishes and recipes by keeping up with the latest market trends and guests’ requests, aligned with budgeted food costs.
• Supervises all food tasting sessions.
• To be profitable and cost conscious and needs to be responsible for the daily requisitioning of all perishable and non-perishable food items.
• Constantly finds ways to further improve the food cost through strategic purchasing and working process, without negatively affecting pre- determined quality standards.
• Be responsible and accountable for the overall food cost as well as non-food costs such as kitchen supplies, energy costs, utensils and operating guest supplies.
• Controls and ensures that expenses/purchases/requisitions are within budget limits and maintains food gross profit set by the hotel.
• Ensures food portioning, serving, requisitions/receiving from stores is properly controlled/minimised wastage, in line with Standard Operating Procedures.
• Demonstrates management abilities and knowledge relating to budget matters such as Labor Costs, Training Expenses, Operating Equipment and Food Cost etc.

Hygiene And Sanitation

• Ensures a professional running of his/her kitchens and an agreed quality, hygiene and other standards are kept or surpassed at all times in line HACCP and local authorities standards.
• Communication of local requirements, food sanitation laws, safety regulations and other to all staff.
• Ensures the grooming and hygiene practices of colleagues are in line with Raffles Hotel Singapore and National Environment Agency (NEA) standards.
• Conducts weekly kitchen walk-through and ensures that the kitchen sanitation and Engineering maintenance and standards are met as well as to take action if required.
• Ensures that the open kitchen is well organised and presentable at any given time.
• To be careful in preventing the usage of spoiled or contaminated products in any phrase of food preparation. Colleagues who are ill or suffering from an infection should be not involved in the preparation or handling of food.

Management And Leadership Of The Culinary Team

• Provides leadership, training and supervision on all production in the kitchens and oversees the quality as well as timely distribution of the food product originating from the kitchen.
• Influences the skills, knowledge, attitude, communications and team spirit of his/her assigned kitchen.
• Constantly strives to improve kitchen operating procedures.
• Proposes and initiates when approved, new services and products for our guests.
• Ensures disciplinary and grievance procedures are properly adhered to and followed.
• Be aware of and complies with all legislation affecting the operation, including licensing regulations, health regulations and fire and safety regulations.
• Ensures that positive working relations with other departments are fostered giving cooperation at all times.
• Fosters positive thinking and motivation by giving active assistance and advises on more effective ways of running the kitchens.
• Supervises the work of the colleagues and viewed as approachable, fair when dealing with all the Chefs on all culinary matters at all times.
• Assigns in detail specific duties to all colleagues, instructs them in their work and communicates with Executive Chef on all aspects of the kitchen management.
• Liaises with all departments to ensure a correct and professional operation is conducted and ensures all colleagues are on time at all times and that proper disciplinary action is taken when the policies of the culinary division are not followed.
• Coordinates all outlet functions with the Executive Chef, Event Executives and Chef-In-Charge to ensure maximum efficiency and use of facilities, food and colleagues’ productivity.
• Ensures smooth and effective communication among the kitchens and with other departments.
• Compiles weekly colleagues’ schedule and submit to Chef’s Office by 12pm every Thursday for approval.
• Evaluates the performance of the kitchen colleagues and give Executive Chef any recommendations for promotions or other actions.
• Works with the Talent and Culture department on hiring of colleagues, ensuring that proper follow-up is done, through the entire recruitment process.
• Attends daily meetings at 10am and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Executive Chef on topics of importance.
• Ensures that daily line-up is conducted within respective outlet.
• Ensures that all deadlines are met.
• Monitors and schedules annual leave in a timely and effective manner, with the best intent of outlet/colleagues.

Training, Learning And Development Of Culinary Team

• Stream lines all training requirements and coordinates all arrangements for proper execution of instructions.
• Conducts training regularly for colleagues to develop their skills/new menu items. Records and submits monthly On-the-Job Training hours to Chef’s Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Other Responsibilities

• Builds guest loyalty and to develop a professional relationship with local guests and regular patrons.
• Continually improves product, presentation, delivery of experience and obtains feedback from guest and patrons.
• Handles customer comments and complaints and takes swift corrective action after consultation with the department head concerned.
• Performs any other reasonable duties as required by the department head from time to time.
• To uphold Accor values of Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect, when undertaking any tasks and in any internal and external interactions.
• Follows sustainable procedures and practices that supports ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• Performs any other duties and responsibilities that may be assigned.

[What you will be working on]

Responsibilities:-

• Coordinate learning journey with external organizations as well as internal staff to support the learning journey, providing pre-learning journey information, setting up the venue, seeking approval and arrangement of refreshments and monitoring the number of attendees etc.
• Handle administrative support tasks such as filing, document organization, and data entry.
• Oversee admin/logistic matters related to interns such as arrange interviews, presentations and collate timesheets for payment processing.
• Manage office space and ensure space is managed well for use by staff and students.

[What we are looking for]

Requirements:-

• Proficiency in Microsoft Office Suite (Powerpoint, Word and Excel).
• Strong organization skills with a keen eye for details.
• Excellent communication skills and interpersonal skills.
• Ability to work in a collaborative team environment.
• Candidate must be a team player as well as be able to work independently.

Closing date: 31 March 2024

If you are shortlisted for the position, you should hear from us within 30 days of the closing date of the advertisement.

Position Overview

As a Territory Account Sales Executive (TASE), you will expand new business and renewals in important accounts to exceed financial and business objectives. You will be assigned sales quota and performance and measured by meeting quarterly and annual targets through up-selling, add-on sale, and cross-selling. You will report to our Industry Territory Sales Manager and work with our Inside Sales Team, Autodesk Partner Management, Autodesk Channel Partners, Account-based Marketing and Autodesk Field Sales.

This position is based in Singapore and we offer hybrid work arrangements.

Responsibilities

• You will generate new business by creatively expanding existing accounts and manage renewals.
• You will evaluate and prepare business plans for all assigned account, which involves evaluating customer profile, create value messaging, and target steps needed to implement the account plans.
• You will develop relationships Executives and translate our customer challenges to value.
• You will ensure the team delivers value to the customers through building Account Business Plan and execution.
• You will build opportunity pipeline to achieve our goals and make continuous improvement in moving Autodesk from vendor to trusted advisor.
• You will manage the End-to-End sales cycle; be in the field meeting customers for business development, prospecting, contract negotiations, closing, and post-sales support.
• You will deliver an accurate ongoing forecast of business
• You will collaborate with channel partners to understand their business, creatively adopt programmes to increase new revenue, and expand partner relationships.
• You will reach out and provide regular customer feedback to the product, industry and strategic marketing teams to help identify product strengths and areas of improvement.
• You will negotiate deals and contracts at several levels within the targeted account, with primary focus/importance on "C" and enterprise level negotiations.
• You will sell complex service engagements and creatively seek alternative solutions.

Minimum Qualifications

• 6-10 years of experience with sales track record carrying a quota in a direct led mid-market sales environment offering complex business solutions
• Experience with successes in sales in the construction industry
• Experience in Sales process and account planning. (TAS, Value-based Selling)
• Experience with customer engagement up to decision makers and developing relationships
• Experience prioritising sales opportunities through account planning to achieve quota
• Track-record in growing global accounts
• Channel sales experience
• High proficiency in both spoken and written Bahasa and English required to conduct business with our customers in Indonesia
• Architecture, Engineering and Construction (AEC) industry experience would be advantageous

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

About Us:

Maneuver Marketing is dedicated to building, operating and scaling brands.

In 5 years, we grew our own health and wellness brand from $0 to USD$150M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. In both 2023 and 2024, The Straits Times and Statista consistently recognized us among the top 10 fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Overview of the role:

We are looking for a strategic and results-driven Senior Talent Acquisition Manager to lead our talent acquisition efforts and ensure we attract and retain top talent aligned with our company culture and objectives. The ideal candidate will have a strong background in recruitment, strategic planning, and team leadership, with a passion for building high-performing teams.

Responsibilities:

• Strategic Workforce Planning:
• Develop and implement a comprehensive talent acquisition strategy aligned with the company's overall business objectives.
• Proactively approach workforce planning to ensure the organization is well-prepared for future staffing needs.
• Recruitment Strategy:
• Design and execute effective recruitment strategies to attract top talent in the health and wellness industry.
• Consider market trends and competitor analysis to stay ahead in talent acquisition.
• Recruitment Process Management:
• Oversee the end-to-end recruitment process, ensuring efficiency, consistency, and compliance with company policies and legal regulations.
• Streamline processes from job requisition creation to onboarding for a seamless candidate experience.
• Sourcing and Attraction:
• Utilize various sourcing methods such as job boards, social media, networking, and talent pipelines to attract high-quality candidates aligned with the company culture.
• Candidate Assessment:
• Conduct thorough assessments of candidates' qualifications, skills, and cultural fit through interviews, screenings, and assessments.
• Employer Branding:
• Enhance and promote the employer brand to attract top talent.
• Develop and execute employer branding strategies that highlight the company's culture, values, and employee value proposition.
• Collaboration with Hiring Managers:
• Work closely with hiring managers to understand their staffing needs, provide guidance on talent market trends, and collaborate on defining job requirements and candidate profiles.
• Team Leadership:
• Lead, mentor, and develop the talent acquisition team, ensuring they are equipped with the necessary skills and resources to contribute effectively to the organization's staffing goals.
• Technology and Analytics:
• Leverage technology and data analytics to optimize the talent acquisition process, track key performance indicators, and provide insights for continuous improvement.
• Continuous Improvement:
• Stay abreast of industry trends, best practices, and emerging technologies in talent acquisition to continuously improve processes and stay competitive in attracting top talent.

• Years of proven experience in talent acquisition, with a focus on strategic workforce planning.
• Demonstrated success in designing and executing effective recruitment strategies in a competitive market.
• Strong leadership and team management skills, with the ability to mentor and develop a high-performing team.
• Proficiency in leveraging technology and data analytics for talent acquisition optimization.
• Excellent communication and collaboration skills with the ability to build strong relationships with hiring managers and candidates.
• Strong understanding of employer branding and its impact on attracting top talent.
• Bachelor's degree in Human Resources, Business, or a related field. Master's degree is a plus.

Work Arrangement

• This is a full time position.
• We work Monday to Friday 10 AM to 7 PM SGT (GMT+8).

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and advancement.
• Collaborative and dynamic work environment.

What we’re looking for:

• Education: Bachelor’s Degree (Masters preferred) in Marketing, Business, Communications, or Science, or equivalent experience
• Experience: Minimum 8years experiences in communications expertise and solid industry and functional experience of in insert experience is required
• Collaboration Tool: Microsoft Teams experience preferred
• Preferred Qualifications:
• Strong interpersonal skills as well as the ability to work in a complex matrix environment.
• Sense of urgency, however calm under pressure, resilient and flexible
• Project management skills, focused on delivery to deadlines - results driven and solutions-oriented
• Must be capable of working autonomously but engaging others as needed
• Self-motivated yet natural team player. Flexible and able to remain focused in a matrix organization.
• Excellent fluent written and spoken English skills with written and spoken Chinese capabilities.
• Demonstrated ability to successfully manage vendors, agencies; ideally with some agency experience
• Social media savvy with hands on experience in managing and developing an effective social media strategy and plan for a global organization.

How you will thrive and create an impact:

As a Regional Marketing and Communication Manager, you will act as a business partner to LSS BU leaders in the region to implement marketing communication strategies to support Avantor's LSS business segment and proprietary brands within the AMEA region.

• Coordinate and align with global communication and local commercial teams to execute marketing programs effectively across the AMEA region.
• Plan, drive and implement regional external events to support BU and regional strategy and priorities, including content & messaging for regional partner events including creating promotional materials, newsletters, brochures, and other collaterals in alignment with regional BU Commercial teams.
• Collaborate with commercial and marketing teams for event planning and execution to drive customer engagement and support sales pipelines.
• Set and track campaign performance goals, including e-newsletters, website content, PR share of voice, and related metrics.
• Manage LSS AMEA BU marketing budgets with cost savings, across the AMEA region and monitor campaign results, providing regular reports to the Commercial and Regional Communications lead.
• Measure, analyze, and continuously improve program effectiveness, focusing on ROI and KPIs/metrics.

Execution of Integrated Go-o-Market Plans

• Develop regional campaign templates, newsletters, ensuring that channels and messaging are globally aligned for local country adaption. Drive regional and country  tracking and monitoring of campaign performance.
• Collaborate with the commercial excellence team to plan, develop, and execute AMEA-wide channel partner marketing programs, fostering strong relationships with partners to drive joint success and ensure alignment with Avantor’s strategic objectives.
• Interact with regional product management, sales management, and external organizations to plan, develop and implement communication plans on behalf of LSS AMEA.
• Drive marketing strategy and plans for LSS AMEA in consultation with Regional Comms lead amd Global LSS COE for NPIs in the region (incl. launch events or soft launch activities).
• Leverage Account-Based Marketing: Implement Account-Based Marketing approaches to maximize strategic partners’ marketing plans and drive targeted outcomes.
• Work closely with Regional Comms lead, AMEA Marketing Communications team and Global Communications Centres of Excellence to oversee regional program objectives, execution, and measurement.
• Report results on an ongoing basis and advocate for global processes and workflows, identifying new methods wherever applicable.
• Work closely with in-country sales leaders, portfolio specialists, the events and digital teams to ensure timely and accurate delivery of communications and supporting tools.

Social and Digital Communications

• Working with regional Social Media Manager, plan and execute social media campaigns to support LSS AMEA, to increase high-quality followers and boost engagement across social platforms while driving brand awareness.
• Develop a comprehensive social media content plan and calendar for LSS AMEA to ensure messaging consistency in alignment with global calendar.
• Partner with Regional Digital Marketing Lead to implement digital marketing strategies, including SEO/SEM, social media advertising, and content marketing, to drive traffic, engagement, and lead generation.
• Collaborate with global and regional communication colleagues in AMEA to create content that supports various business segments and promotes thought leadership.
• Oversee the development and distribution of newsletters, ensuring they are informative, engaging, and aligned with Avantor’s messaging and branding guidelines to effectively communicate with internal and external stakeholders.
• Incorporate best practices, both within and outside the industry, for campaigns and sustained programming to enhance positioning.
• Identify and track KPIs/metrics to measure program performance and drive continuous improvement.
• Coordinate with corporate social team to ensure global alignment on messaging and positioning in social posts pertaining to LSS in AMEA.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people’s lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom’s voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.  

We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

Apply today! 

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.
 
The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.
 
We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

Primary Objective:

• Perform functional audit of RHB Asset Management and other Singapore entities in order to ensure:-
• Soundness and adequacy of governance, risk management and internal control system (with a focus on Asset Management but should be comfortable with all auditable areas of a bank)
• Compliance with statutory and regulatory requirements as well as internal policies and guidelines.

Key Responsibilities:

• Execute risk based audit assignments within the approved audit plan and budget, which include:-
• Proper documentation of audit works with adequate supporting documents;
• Draft audit findings to highlight internal control weaknesses, irregularities, inefficiencies and non-compliances as well as recommendations to enhance existing control system and remedial action
• Attend audit exit discussion with respective Head of BG/FG/BA/FA to discuss audit issues and recommendations and subsequently draft the audit reports; and
• Follow-up and tracking resolution status of outstanding audit issues.
• Maintain Audit Program and ensure continuous review of audit approach by taking cognizance of changes effecting the operations and to ensure that the audit methodology is comprehensive and up to date.
• Participate in project review, meetings and other audit assignments when required by Section Head or Head of Internal Audit
• Attend and witness the opening and closing of tenders called by the Management as and when required

At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer internship opportunities across various marketing functions. You will work on real, meaningful projects that impact the business and our customers. In addition to receiving relevant on-the-job experience, you will have numerous opportunities to participate in learning workshops and engaging sessions – all designed to enhance your professional development and help expand your communities.

Successful Candidates will be involved many of the activities below:

• Manage campaign setup and marketing activity plan processes in order to operationalize our digital demand generation programs
• Ensure that demand generation programs are running properly, and lead flow is accurate with third party vendors provide content syndication services, check pacing to be sure we are on track with quarterly goals.
• Assist in running performance reports for our quarterly programs and digital campaigns.
• Work closely with Regional Integrated Marketing, Global Marketing and Digital Marketing teams to curate content for quarterly sales newsletters and regular updates for all industry and related marketing campaigns.

• Support our webinar program including building target landing pages for events, creating scorecards for all webinars, support reporting needs for performance reviews, building promotional programs via social media.

• Works cross functionally to project manage marketing operations, events and relevant projects.

The Senior Event Executive supports the planning and delivery of themed events and daily programmes at B2B trade shows. Working alongside Sales, Marketing and Operations divisions, the Senior Event Executive will be part of a team that develops trade show programmes and help ensure all elements are aligned to create a successful Event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Pre-Event and Post-Event

• Overall project management and execution of themed activities  
• Manage project critical paths
• Sponsor and stakeholder relationship management
• Administer and follow up on contractual commitments  
• Work with marketing team on marketing and communication of the programmes
• Production of POSM items and other event materials, including event brochure, rule books, food menus, badges, tickets, signage, posters, certificates, gifts, prizes, maintenance of event website etc 
• Source vendors and manage ordering and production processes
• Liaise with all stakeholders to ascertain event requirements and ensure that standards are maintain and deadlines are met 
• Manage and administer online registration and participant database
• Plan venue layouts and programme schedules
• Plan event operations and logistics
• Coordinate with internal and external parties for operational requirements
• Plan and arrange for on-site manpower and other resources
• Post event follow ups and project closing matters
• Perform additional duties as assigned

During Event

• On-site event management to ensure successful execution of the event
• Coordinate with internal and external personnel for on-site operations such as venue and equipment setup, signage, delivery arrangements, IT/communication equipment, transportation, registration needs, secretariat requirements, meals, etc.
• Manage manpower and other resources on-site
• Work with vendors, internal and external stakeholders to ensure smooth delivery of programmes
• Manage event related arrangement for international delegates/participants
• Preparing delegates/participants information packs and papers
• On-site management of event from start to end, managing the flow of sessions, oversee registration, ensure all requirements are met, liaison with vendors etc.
• Handling queries and troubleshoot issues on-site
• Overseeing the setup and teardown of the event  

The position is responsible in assisting the IT Manager to handle the day-to-day IT operations. The IT Executive maintains the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, supporting the internal IT Helpdesk, troubleshooting hardware and software issues and providing resolutions to IT matters. This position will be responsible for the administration and internal support of the hotel’s computers, printers, servers, and related equipment.

Primary Responsibilities

IT Operations

• Provide frontline PC and server troubleshooting, resolve IT issues for end users.
• Modify configurations, utilities and software default settings.
• Support and administer Windows Servers.
• Backup and optimize database.
• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.
• Provide In-house guest IT related matter troubleshooting.
• Install, test and configure new workstations, peripheral equipment and software. Assist with PC setup, IT system and access for onboarding of new users.
• Ensure that the usage and installation of software is in accordance with the software licensing laws.
• Work and consult with hardware and software vendors to setup and maintain all required equipment.
• Support the hotel’s stand-alone systems, including but not limited to, systems connected to the Network, point of sales systems, all related interfaces and file server.
• Assist the IT Manager in executing all IT projects at the Hotels.
• Assist the hotel’s day-to-day IT activities ensuring all standards are followed.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other duties as assigned by the Management.

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

We are seeking an experienced Senior Product Management Executive to identify and develop new product lines that leverage our company's expertise in NAND storage solutions. This person will use deep knowledge of our current products and markets to expand our portfolio.

Responsibilities:

• Lead ideation and definition of new product lines adjacent to existing NAND storage solutions.
• Conduct market analysis to identify customer needs our current technology can address.
• Develop roadmaps and go-to-market plans for new product lines.
• Collaborate with engineering teams to adapt existing technology for new products.
• Partner with marketing and sales to craft messaging and tools to bring new products to market.
• Serve as subject matter expert on new and existing product capabilities.
• Continuously analyze market and competitive trends to guide product line strategy.
• To be responsible for generating business revenue

• 5+ years product management experience, including launching new products.
• Technical degree and working knowledge of NAND storage solutions.
• Deep understanding of our company's current product portfolio and markets.
• Demonstrated ability to identify and deliver new product line opportunities.
• Excellent communication, presentation and cross-functional leadership skills.
• Strategic mindset, creativity and business acumen.

• Perm
• Portfolio: Manage leasing for flatted factories, data centers.
• Must have industrial leasing with min 2 years
• Preferably with flatted factories/data center experience

Job Description

• Lead and manage the leasing team to maximise occupancy for the industrial properties.
• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting (2 times in a year)
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing
• At least 2 years of relevant experiences in marketing and leasing
• Sound understanding of the real estate industry with an extensive network of contacts
• Strong presentation, negotiation and effective interpersonal skills
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd
Registration Number: R23118389
EA: 21C0661

• Permanent position
• Hybrid
• Variable Bonus

Asia Tech X Singapore (ATxSG) - home to established telecoms and tech events: CommunicAsia, BroadcastAsia, SatelliteAsia, and TXLR8 Asia - is a leading platform at the forefront of technological innovation and business excellence in the heart of Asia. As the epicenter for groundbreaking ideas, cutting-edge technologies, and influential thought leaders, ATxSG is committed to shaping the future of the tech industry. ATxSG's mission of "Tech for good," advocates that technology and innovation can be powerful agents of positive, sustainable change. We believe that by uniting people, sharing information, and fostering innovative ideas, we can catalyse transformative advancements that positively impact lives.

As we continue to grow and evolve, we're seeking a talented and driven Marketing Manager – Client to join our team. The Marketing Manager - Client is a motivated, resourceful and responsible individual who relishes in working in a fast-paced environment. We are looking for a proactive, highly organised, outgoing professional who is a real team player and has excellent communication skills.

Be part of an ambitious and highly committed team, who isn’t afraid to push boundaries and disrupt the status quo. Be ready to take on key challenges from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities. 

In this role you will: 

• Develop integrated marketing campaigns and lead the post-sale engagement, retention, and growth of our customers, partnered closely with the sales team.
• Develop and monitor automation campaigns to attract new client prospects to engage with our brands.
• Drive sales prospects to our event websites and through the buying cycle from awareness to booth purchase.
• Support in uncovering and identifying upsell opportunities during the customer’s lifecycle.
• Conduct lead generation campaigns and identify new opportunities to grow the client database year on year.
• Measure and report on campaign performance to key internal and external stakeholders, highlighting revenue risks, opportunities and changing landscapes. 
• Work as part of a cross-functional team to deliver successful in-person and virtual events.
• Foster a test-and-learn mindset, constantly analysing and optimising campaigns. 

Responsibilities:

• Executes the social media, online, and offline Marketing strategy and PR of the hotel as directed by the General Manager.
• Handles the hotel's online reputation on all online platforms. The position is responsible for achieving the Trust Score objective of the hotel. Responsible for Online reputation KPIs (Trust Score, number of reviews, % of reviews answered) including responding to all guest feedback and following up with hotel departments on resolutions
• Monitor reviews written by guests on review websites (Number and quality).
• Implement corrective actions to improve touch points with low scores, in coordination with the Departments involved.
• Ensure reviews are answered by the team in a timely and appropriate manner (refer to the guidelines).
• Monitor the hotel's presence on review websites and the relationship with key partners like TripAdvisor.
• Issue monthly reports about the hotel's online reputation through the Online Reputation management tool. The main KPIs are Trust Score, Performance, Popularity, number of reviews, % of answers, and Score vs. Comp set.
• Conduct the channel management techniques, posting reply pace, content and frequency, and guest engagement needs for the department as per the Manager
• Execute the hotel's internal and external Marketing strategy as directed by the Manager.
• Stay up to date with market trends and Social Media and Marketing developments.
• Execute the Social Media strategy in line with the key Marketing objectives: Value proposition, Targets, Channels, Activities, Partnerships, resources & revenue. Key objectives should buzz business and loyalty.
• Establish a hotel presence on selected platforms in line with the marketing strategy and compliant with the brand DNA and guidelines.
• Execute all social media and digital-related promotions to build continuous growth. Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, and need periods. Translate worldwide and regional tactical campaigns into social media activities. Review content performance on a weekly basis and review future content accordingly.
• Liaise with the Corporate Social Media Team to create specific promotions via social media.

Key Responsibilities:

• Manage weekly & monthly sales reporting to internal teams
• Review and coordinate sales orders with retailers and internal Supply Chain team
• Assist, support and organize trade promotions, events and roadshows
• Perform and analyse market research data, and any marketing related reports when required
• Assist on daily operation tasks, and manage team’s calendar
• Perform any ad-hoc task as assigned by the management

Reporting Relationships:

• This role reports into the Brand Director SEA

• Degree holder
• Energetic, independent, creative and innovative mindset, strong interpersonal, analytical and organizational skills
• Result-oriented and able to work under fast-paced environment
• Excellent command of spoken and written English
• Excellent command of Microsoft office
• Ability to work independently as well as a good team player

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

We are looking for a talented and well-rounded Brand Marketing Manager to help accelerate our growth in Singapore. Reporting into our Country Head in Singapore and working closely with the central marketing team, you will be responsible to define and deliver a compelling marketing strategy to build awareness, drive sales and fast-track our business in SG.

This role is ideal for a highly motivated, digitally-minded marketer who is passionate about understanding the pain points of entrepreneurs and skilled at translating these into delightful web experiences that will ultimately drive sales. You will be both strategic in your approach and happy to roll up your sleeves to get work done in partnership with the central marketing team. Above all, you will be an enthusiastic team player, excited about building Singapore’s most loved business partner for SMEs and entrepreneurs.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Drive Sleek Brand awareness & preference: Develop creative and effective local campaigns to enhance brand visibility & make Sleek the standard, preferred brand for entrepreneurs to get support running their business in Singapore
• Drive relentlessly marketing execution to achieve results: leveraging global & local resources, you look for maximising the impact of all marketing efforts in Singapore, and keep a strong focus on achieving overall growth of the non-paid channels
• Localise Global Strategy: Ability to adapt global brand strategies for the local market, ensuring alignment & relevance with the local market.
• Content Creation: Develop and execute a comprehensive content strategy aligned with our brand goals and target audience. With the support of a content associate, produce engaging and high-quality content across various channels, including website, blogs, social media, and email.
• PR and Media Relations: Drive PR activities including writing press releases, building media relationships, and securing media coverage.
• Social Media Management: Build, own, and execute the social media calendar for the brand locally, creating relevant content to drive measurable brand impact and engagement.
• Event Management: Execute local events and webinars to engage with target audience and promote brand initiatives.

• Bachelor's degree in marketing or communications, or related field.
• 7-10 years experience in a similar marketing role in a startup
• Hands-on marketer with an ability to work independently as well as part of a team, collaborating effectively across functions and with global remote teams.
• Proven track record in content creation, PR, and social media management.
• Strong project management skills with the ability to multitask and meet deadlines.
• Excellent communication and interpersonal skills.
• Work collaboratively with cross-functional teams and global remote teams to ensure alignment and successful execution of brand marketing initiatives.
• Creative and strategic thinker with a passion for brand building and driving measurable results.
• Good understanding of inbound marketing tools - preferably Hubspot
• Outstanding analytical skills and comfortable using Google Analytics
• Exceptional attention to detail
• Balanced individual who brings ‘can do’ attitude to work every day; gets started and proactively thinks about what needs to come next

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!