Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

Responsibilities:

- Receive and tally goods according to delivery order/ invoice from supplier/s.

- Receive tallied goods into inventory system.

- Pick outlet/s ordered goods, scan quantity using PDA and import data from PDA into inventory system.

- Pack goods onto pallet to prepare for delivery to outlet/s.

- Report discrepancy such as shortages, excess and damaged stocks to superior.

- Ensure proper book-keeping of documentation for records and traceability.

- Perform quarterly stock take.

- Perform general housekeeping.

- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.

- Able to work independently and as a team in a fast pace environment.

- Able to do heavy physical work activities.

- Possess high integrity and strong commitment towards your job.

Job Description:

· Handle sales enquiries and order processing

· Provide administrative support to ensure sales efficiency.

· Attend to customer enquiries, generate sales orders, delivery orders and customer invoicing

· Maintain good relationships and rapports with customers and buyers via email and telephone

· Maintain a well-organized record of customer database

· Other ad-hoc duties

Job Requirement:

· Candidate must possess at least a higher secondary/ NITEC, Diploma in any field

· Proficient in Microsoft Word and Excel

· Service oriented and ability to work in a team with good communication skills.

· Working Location: 60 Benoi Road (Beside Joo Koon MRT)

· Working Hours: 8.30 am to 5.30pm (Mon – Fri)

· Alternate Sat - 8.30 am to 12.30pm (consider as overtime)

Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector.

Located in Tuas, We are seeking a dedicated and detail-oriented Accounts Executive to oversee and manage a full set of accounting operations. This includes handling invoices, accounts receivable, accounts payable, fixed assets, general ledgers, and ensuring compliance with company financial procedures. Experience in industries that require inventory management is a strong advantage.

Key Responsibilities:

• Manage and maintain a full set of accounts, including general ledger, accounts payable, accounts receivable, and fixed assets.
• Process invoices and ensure timely and accurate payment and collection.
• Oversee month-end and year-end closing processes, ensuring financial statements are prepared accurately and in a timely manner.
• Handle bank reconciliations and ensure proper cash flow management.
• Ensure compliance with company policies and financial regulations for all accounting entries.
• Support inventory management processes and reconcile inventory accounts when necessary.
• Collaborate with auditors and prepare necessary documentation for audits.
• Perform miscellaneous accounting duties to support the overall finance and accounting team.

Qualifications:

• Proficiency in accounting software and solid knowledge of full set accounting practices.
• Prior experience in a similar role, with an added advantage for candidates experienced in inventory management.
• Strong attention to detail and excellent organisational skills.
• Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively.

Job Highlights:

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

Working hours: Mon - Fri 8.30am to 5.30pm.

Working location: No 6 Tuas Avenue 6 (Transport provided from Jurong East MRT)

Job Description

· Handle all other HR matters and administrative tasks as assigned by the manager

· Handle leave administration

· Responsible for a full spectrum of Human resources and Payroll

· Lead recruitment process including placing job ads, selecting candidates, and managing interviews and related administrative processes such as vetting, preparing company letters, and other ad-hoc duties

· Manage off-boarding process for resignation and terminations including conducting an exit interview

· Oversee existing employees’ duties and work performance including appraisal

· Perform other work duties necessary for the company

· Prepare all company letters (LOA, Memo, Company Forms, Awards, etc.)

· Process monthly staffs payroll and claims, calculate overtime and attendance checks

· Process monthly CPF, Levy Submission, Levy Waiver, IR21 and IR8A

· Process work passes application and liaises with immigration on foreign workers related matters including application, renewal & cancellation

· Record keeping for employee personal files and ensure accurate information are updated

· Submission of government-paid claims such as NS claim, Maternity Leave, Childcare Leave, Paternity Leave, and other related claims.

Job Requirements

· Minimum 2 years of experience in Human Resource management

· Possess a Diploma or Bachelor’s Degree in Human Resources or Business Administration-related discipline

Creating and managing team schedules. In some cases, organizations have set hours for their entire workforce

Reporting to HR and senior management. Managment Executive serve as a bridge between upper management and other employees

Management Executive is also responsible for salary and leave and payslip

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

• Oversees back-of-house operations.
• Hires, trains, and manages kitchen staff.
• Sets the staffing schedule.
• Leads pre-shift meetings.
• Develops recipes and menus.
• Determines plating and presentation plans.
• Orders and evaluates the quality of new food.
• Stocks the kitchen with necessary supplies.
• Execute food orders and deliveries
• Communicate kitchen needs to the restaurant managers and owners
• Manage inventory of ingredients and kitchen supplies
• Regularly inspect and update the kitchen’s health code standards

About Us:

With the increasingly dynamic and accelerating pace of consumer demand today, manufacturers have to introduce a much greater degree of flexibility into their processes to keep up. The current state of automation and robotics which enables many of these manufacturing processes, however does not allow for this versatility.

Machines from different vendors each use their own proprietary programming interfaces, are not designed to easily speak with each other, and often require complex and customised programs to integrate them together. Being a robotics manufacturer ourselves once, we have been through these challenges and we understand how frustrating it can get.

Our vendor agnostic software platform, syncOS is designed to seamlessly integrate different automation systems using a simple and intuitive no-code interface. We believe this can help make automated process much more versatile and nimble than has been possible before, and is what the industry needs.

We started as 4 undergraduates who just dreamed big but had not no clue how the world worked. Today we work with some of the largest manufacturers in the world like Ford, Caterpillar, Nestle across multiple countries. This is because we always firmly believed that it is never a lack of knowledge, but a lack of drive that stands in the way of building things.

Today we are still that young and passionate team, but with more like minded individuals who have joined us along the way, who are all obsessed on chasing our vision to make the adoption of robotics and automation much simpler, and further help #automateasia.

Position Overview:

We are seeking a highly skilled and experienced Finance Executive to join our team. The ideal candidate will have a strong background in finance, and a proven track record at a Big 4 accounting firm. This role requires strategic thinking, leadership capabilities, and the ability to drive financial excellence across our organization.

We like people who are thrilled about the prospect of working in a constantly growing and dynamic workplace, and personally aspire to become a force of nature who can bend things to their will. If this sounds like you, then we have the opportunities that will make you feel right at home.

Key Responsibilities:

• Ensure the preparation of financial reports, statements, and projections on a regular basis.
• Manage the consolidation of financial statements from multiple countries, ensuring accuracy and compliance with international accounting standards.
• Work with the Finance Manager to monitor and analyse financial performance metrics for better decision-making.
• Conduct thorough financial analysis to support strategic initiatives and identify areas for improvement.
• Manage day-to-day financial operations, including accounts payable/receivable, cash flow management, and budgeting.
• Assist in the preparation of annual budgets and forecasts.
• Assist in the fundraising and due diligence processes
• Collaborate with internal teams to support financial planning and strategy.
• Prepare presentations and reports for senior management and stakeholders.
• Participate in financial audits and provide recommendations for procedural improvements.
• Stay updated on industry trends and changes in financial regulations affecting the organization.
• Manage tax planning strategies and ensure compliance with local and national tax regulations
• Ensure compliance with local financial regulations and laws.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Economics, or a related field.
• Minimum of 2 years of progressive experience in finance
• Extensive experience working at a Big 4 accounting firm is preferred
• Strong knowledge of accounting standards, tax laws, and regulatory requirements
• Proven ability to consolidate financial statements from multiple countries, ensuring accuracy and compliance
• Excellent analytical skills with the ability to present financial data and insights effectively
• Demonstrated leadership and people management skills
• Exceptional communication and interpersonal skills.
• Proficiency in financial management software (e.g., Tally, SAP, Oracle) and advanced MS Excel skills
• Proven ability to work under pressure and meet tight deadlines
• High level of integrity and professionalism.

Benefits:

• Comprehensive health benefits package.
• Opportunities for professional development and growth into senior leadership roles
• Collaborative and inclusive work environment.
• The chance to be involved in building a global company from the ground up.

Responsibilities:

- Provide general administrative support

- Handle incoming calls / enquires

- Reply to email, telephone or face to face enquiries

- Perform data entry accurately and timely

- Maintain appropriate filing systems, ensure accurate records are input

- Assist Manager in co-ordinate with Clients / Suppliers and prepare Quotation

- Any other duties assigned by superior

Requirements

• Candidates should have GCE 'O' Levels or equivalent
• Proficient in Microsoft Office, Excel, Outlook, Word, Email.
• Well-organized, able to work under tight timeline
• Bilingual in English and Mandarin
• Able to start work immediately or in short notice is an advantage.
• Singaporeans / PR are welcome to apply

Job Description:

Position Overview: A Logistic Executive in a warehouse setting plays a crucial role in overseeing and managing the efficient flow of goods, coordinating shipments, and ensuring the smooth operation of warehouse activities. This position often requires working on weekends, public holidays, and night shifts to meet the demands of the logistics and supply chain industry.

Key Responsibilities:

1. Warehouse Operations: Manage and coordinate various warehouse activities, including receiving, storing, picking, packing, and dispatching of goods.

2. Loading and Unloading: Perform and supervise loading and unloading of shipments, ensuring proper handling, stacking, and securing of products to prevent damage and ensure safety.

3. Inventory Control: Monitor and maintain accurate inventory levels, conduct regular stock counts, and report any discrepancies to the management.

4. Order Fulfillment: Efficiently process customer orders, including picking products, packing them securely, and arranging for timely shipments.

5. Quality Control: Ensure that all products meet quality standards and report any issues or damages immediately.

6. Documentation: Prepare and maintain records of incoming and outgoing shipments, including bills of lading, packing lists, and invoices.

7. Equipment Maintenance: Ensure that warehouse equipment, such as forklifts, pallet jacks, and conveyor systems, are well-maintained and report any equipment issues for repair.

8. Safety and Compliance: Implement and enforce safety protocols, ensuring compliance with regulations and best practices to create a safe working environment.

9. Weekend, Public Holiday, and Night Shift Work: Be available and prepared to work on weekends, public holidays, and night shifts, as required by the warehouse's operational schedule.

10. Team Leadership: Supervise and lead a team of warehouse staff, including training, scheduling, and managing workloads effectively.

11. Communication: Collaborate with other departments, suppliers, and transportation providers to ensure seamless operations and timely deliveries.

12. Continuous Improvement: Identify and implement process improvements to enhance warehouse efficiency and reduce operational costs.

Qualifications:

1. Education: A high school diploma or equivalent is typically required. A bachelor's degree in logistics or a related field is a plus.

2. Experience: Previous experience in warehouse operations and logistics, with a strong understanding of warehouse management systems (WMS).

3. Physical Fitness: Physical strength and stamina to handle the physical demands of loading and unloading heavy goods.

4. Forklift Certification: A valid forklift operator's certification may be required.

5. Organizational Skills: Excellent organization and time-management skills to handle multiple tasks and priorities.

6. Attention to Detail: Strong attention to detail for accurate inventory control and quality assurance.

7. Leadership Skills: Ability to lead, motivate, and manage a team of warehouse staff effectively.

8. Flexibility: Willingness to work during weekends, public holidays, and night shifts to meet operational requirements.

A Logistic Executive working in a warehouse must be committed to maintaining a well-organized and efficient warehouse operation, including loading and unloading tasks, while also ensuring the highest standards of safety and compliance are met. This role demands adaptability and dedication to fulfilling the demands of a dynamic logistics environment.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID :18C9520

EA Registration ID :R1765753

1) Able to cover the Security Supervisors or Officers who are on leave, off or absent in a short notice.

2)Respond to the emergency / incidents and accidents at sites.

3) Assist in overseeing of security matters at deployment sites.

4) Conducting security briefings and training to the security officers.

5) Immediate response and cover the manpower shortfall at sites.

6) Assist the Operations Executive and Manager in all operations and administrative matters.

7) Able to do recruitment for assisgned sites

8)Able to use computer and office applications High level initiatives, independent, meticulous and able to work under pressure. Must be a security supervisor

Support the Company on effective delivery of HR operations and be the reliable business partner to our internal stakeholders.

• Recruitment
• On-boarding and off-boarding
• Employee welfare
• Employee communication
• Training administration
• Payroll administration
• Office support
• Data analysis

Job Requirement:

• Diploma in any fields.
• At least 2 years of working experience.
• Self-starter and a Team-player
• 5 days work week

Job Description

Contracting Strategy & Management:

• Lead the planning and development of contracting strategies for all terminals, ensuring alignment with project scope and contractor market insights. Involve early on, starting from the Investment Proposal stage.
• Oversee the contractor pre-qualification process.
• Set up contracts, manage scope changes, and address scheduling obstacles in close coordination with the Project Manager.
• Manage the entire tendering process up to contract awards.
• Develop contracting and sourcing plans while organizing tender boards in compliance with the Global Tender Procedure.

Supplier Management:

• Organize and conduct pre-qualification assessments for tenders.
• Ensure an updated list of qualified vendors and contractors is maintained.
• Conduct site visits for contractors involved in growth projects as required.

Contract Management:

• Ensure procurement contracts are implemented effectively, monitored, and fully utilized.
• Ensure contract availability and visibility, as well as compliance with procurement policies and principles.
• Evaluate supplier contracts with stakeholders and determine necessary adjustments or terminations.
• Collaborate with Project Managers to negotiate Variation Orders for growth projects.

Purchase-to-Pay (P2P):

• Oversee and execute all stages of the P2P process (Request, Approve, Order, Expedite, Receive) to ensure timely delivery of services/products, leveraging the ERP system.
• For purchases exceeding SGD40K without framework agreements, manage the supplier selection process, including market analysis, development of RFIs and RFPs, conducting clarification meetings, and coordinating with internal partners.

Project & Category Strategy Development:

• Develop project and category strategies based on key procurement categories, conducting internal and external analyses to secure and sustain optimal business value in terms of cost, efficiency, and risk management.
• Ensure availability of goods and services according to budget and planning requirements.

Annual Procurement Plan:

• Execute terminal procurement plans and budgets.
• Perform spend analysis, contract reviews, and process improvement assessments, aligning initiatives with stakeholders.

Continuous Process Improvement:

• Regularly review S&P policies and systems to identify and recommend P2P process improvements to the Manager of S&P.

Performance Measurement:

• Monitor and analyze performance by measuring KPIs (e.g., P2P, savings, contractor safety) and provide recommendations for improvements.

Job Requirement:

• Solid commercial awareness with experience in Contract Law, including drafting contract/specification clauses.
• Proven track record in contract negotiations and vendor management.
• Strong negotiation, communication, and analytical skills; decisive and proactive.
• Quick learner, team player, and able to work independently.
• Minimum 3 years of experience in Contracting Management or Procurement.
• Bachelor’s Degree in any discipline.

Other:

• Monday - Friday
• AWS + VB (3-5 months)
• West Area

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to MANFIELD in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within MANFIELD and/ or with the client(s) of MANFIELD. If you wish to withdraw your consent, please notify us. Kindly visit our company website for more information on the Privacy Policy.

1. JOB DESCRIPTION

Job Title

Admin Executive

Occupation

ADMINISTRATIVE ASSISTANT

Job Description & Requirements

Job Responsibility:

• Provide administrative support to accounts, human resource, and logistics departments
• Maintainan efficient office administration system
• Maintain and organise filing system
• Attend internal and external requests,calls and emails
• Attend warehouse deliveries and collections
• Other ad-hoc duties

Requirements:

• At least 1-2 years of experience in supporting office administration functions
• Proficient in MS office software (Word, Excel, Outlook and Powerpoint)
• Good English verbal and written communication skills
• able to start work immediately
• possess the desire to ensure a strong administration system to support the team
• able to multi-task and operate in a fast-paced environment
• willing to provide additional administrative support when required

Duties & Responsibilities

• Responsible for full sets of Accounts
• Prepare month-end and year-end financial statements
• Prepare financial statements, payments, AR billings, journals, monthly schedules, bank statement reconciliations, staff reimbursements, GST submission etc.
• Prepare management reports i.e. project analytics, revenue, costs, cash flows, AP, AR, Related Party Transactions reconciliation for group reporting & etc.
• Liaise with internal and external parties on billings, payments, reconciliations, audit, taxation matters
• Assist in banking matters, account opening, LC, insurance bond & etc.
• Assist in corporate secretarial activities
• Coordination for physical inventory and fixed assets count on an ad-hoc basis
• Responsible for statistical filing
• Hands-on and work with other team members for finance deliverables

Requirements

• Accounting Degree, Partial ACCA or other relevant qualifications
• Proficient in MS Excel, Words, PowerPoint & etc
• Good communication, organization and administration skills
• Hand-on experience in Navision accounting software is an advantage
• Experience in construction industry is an advantage
• Min 1 year of experience. We welcome Fresh graduates too

1. Preparation of maintenance schedule according to clients master schedule.

2. Preparation of progress report and submission

3. Procurement of material/ parts/ components

4. Technical assessment of systems and introduction of retrofit/replacement recommendations to clients

5. On-the-job risk analysis and preparation of risk assessment procedure.

6. Preparation of method of statement/process for presentation to clients.

7. Perform checks and inspections of entire systems including control parameters attendance.

8. Troubleshooting of faults/breakdowns and rectification according to authorities/clients' requirements.

9. Perform full set of testing complying with authorities/clients' requirements.

10. Perform maintenance programs and comply to authorities/clients requirementt.

11. Attendance of meeting and or site survey with clients.

12. Submission of quotations / costing to clients within stimulated time frame.

13. Maintenance of good public relationship with vendors / clients.

14. Logistic and manpower planning and arrangement.

JOB RESPONSIBILITIES

· - Identify, evaluate, and select suppliers based on cost, quality, and delivery capabilities.

· - Ensure all purchased items meet specifications and comply with relevant standards.

· - Negotiate contracts, terms, and pricing with suppliers to secure optimal cost efficiency and align with project requirements.

· - Manage purchase requisitions, orders, delivery, and invoices.

· - Monitor inventory levels and forecast demand to ensure timely procurement of necessary materials.

· - Collaborate with departments to understand purchasing needs and ensure alignment with company objectives.

· - Conduct supplier evaluations and performance reviews to maintain compliance with contractual obligations.

· - Build and maintain strong supplier relationships, resolving issues related to delivery, quality, or invoicing.

· - Perform additional tasks as assigned.

JOB REQUIREMENTS

· - Degree in Quantity Surveying, Building, Mechanical and Electrical Engineering or Supply Chain Management with at least 2 years of relevant experience.

· - Prior experience in the construction sector, main contractor is preferred.

· - Knowledge of the full procurement process, including Quantity Surveying (QS) experience, is an advantage.

· - Strong communication (both written and verbal) and interpersonal skills.

· -Good negotiation and stakeholder management skills

· - Self-motivated, resourceful, and with a positive attitude.

Job Description & Requirements

• To monitor and achieve sales target
• To manage existing accounts and to develop new accounts
• Liaise with principal suppliers in response to customers’ demands
• Review new enquiries, provide quotations and follow up on quotation
• NTC 2/Diploma in Mechanical Engineering, Building Management or Consultation
• Preferably with 3-5 years exposure in similar industry sales (components, diesel engine and parts sales
• Possess initiative with good interpersonal communication skills
• Must have a liking to meet people, good customer service and drive to excel
• Bilingual in English and Maindarin (to liaise with Mandarin speaking customers and principals)

Job Description:

• Manage and supervise all activities related to laboratory testing, which includes maintaining laboratory equipment performance, developing operations, quality, and troubleshooting procedures
• Ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair
• Capable of conducting laboratory tests, interpreting test data and preparing reports and summaries, which includes training and mentoring of lab staff, so that to be competent and comply with industry standards and safety regulations for handling and disposing of test samples
• Manage and supervise all activities related to any research-related activities as may be assigned by manager
• Laboratory technician may also assist as site technician when laboratory work is slow
• Perform basic geotechnical/soil laboratory testing based on standard methods
• Visually classifying soil samples, preparing samples and performing water content, particle-size distribution, Atterberg limits and compaction tests, etc.
• Other ad-hoc duties as assigned

Requirement:

• Bachelor's Degree in Civil Engineering / Geology or other related engineering/science field
• Minimum 2 years of working experience in related field.
• Good written and communication skills.
• Knowledge and proficiency in MS Office
• Singaporeans and PR only

You may send your resume / CV to email address directly: [email protected]

Responsibilities:

- Ordering of Products, Unloading of Products and Replenishing of Products onto product racking.
- Ensure product prices are up to date and accurate at all time.
- Checking on expiry dates and shelf lives of products.
- Maintain and store products neatly.
- Perform daily housekeeping.
- Provide good service to customers at all times.
- Any other adhoc duties as assigned.

Requirements:

- No working experience needed, job training will be provided.
- Must be able to carry at least 5KG / 10KG of load.
- Able to stand for long hours.

Responsibilities:

- Accuracy of discount/ profit margin of items

- Assistant to prepare PO, match DO and invoices and prepare payment advises

- Matching and checking of vendor’s invoices, DO, PO

- Pulling of data from POS system, tabulate sales data and reports

- Sales and Purchases reporting

- Data entry of PO

- Ensure database is up to date

- Any other adhoc duties as assigned

Requirements:

- Basic accounting knowledge

- Able to work independently without supervision

- Possess high integrity and strong commitment towards your job

- Good command of MS Excel

- Merticulous with details

- Knowledge in POS system will be an advantage

Duties & Responsibilities

• Responsible for full sets of Accounts
• Prepare month-end and year-end financial statements
• Prepare financial statements, payments, AR billings, journals, monthly schedules, bank statement reconciliations, staff reimbursements, GST submission etc.
• Prepare management reports i.e. project analytics, revenue, costs, cash flows, AP, AR, Related Party Transactions reconciliation for group reporting & etc.
• Liaise with internal and external parties on billings, payments, reconciliations, audit, taxation matters
• Assist in banking matters, account opening, LC, insurance bond & etc.
• Assist in corporate secretarial activities
• Coordination for physical inventory and fixed assets count on an ad-hoc basis
• Responsible for statistical filing
• Hands-on and work with other team members for finance deliverables

Requirements

• Accounting Degree, Partial ACCA or other relevant qualifications
• Minimum 3 years of experience in handling full set of accounts with reputable companies
• Proficient in MS Excel, Words, PowerPoint & etc
• Good communication, organization and administration skills
• Hand-on experience in Navision accounting software is an advantage
• Experience in construction industry is an advantage

The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

• Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.
• Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.
• Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.
• Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

• Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.
• Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.
• Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.
• Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

• Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.
• Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.
• Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

• Work closely with the merchandising team to keep product details, pricing, and availability up to date.
• Coordinate with the technical support team to resolve customer issues related to consumer electronics.
• Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

• Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.
• Familiarity with home and living products and consumer electronics is a strong advantage.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.
• Problem-solving mindset with the ability to resolve customer and operational challenges promptly.
• High level of professionalism, empathy, and customer focus.

Responsibilities:

• Prequalification, sourcing, selection, negotiation and evaluation of vendors for best purchase price while maintaining the highest level of quality, reliability and service
• Originate, negotiate, finalize and maintain category contracts and agreements and ensure that vendor contracts are managed in line with the specifications of the Procurement Policies and principles, in order to develop sustainable partnerships with vendors
• Ensure users obtain the best value in pricing, service quality, technology, delivery and safety competency
• Regular vendor evaluation, vendor scorecard management and audits
• Responsible for Buyer’s scope and Oracle Cloud System (OCS) key user
• Vet commercial terms and conditions (T&Cs)
• Ensure T&C are favorable and in compliance with Vopak standards and policies
• Identify opportunities for cost reduction to reduce total cost of ownership for all related Opex and Capex spend
• Involvement in continuous improvement to improve Procurement Process, Department’s Competence and Information Management
• Implement category strategies to drive cost savings, growth and minimizing supply chain risk
• Lead in coordination and implementation of all related sustaining, improvement and SHE related Capex projects
• Consolidate and Manage internal spend and vendor base
• Understand sourcing requirements, develop strategy and plan for category spend and vendor base
• Manage percentage savings for identified Influenceable Opex spend, for all related sustaining, improvement and Capex spend
• Manage increase in spend influence and spend under framework contract
• Ensure consolidation and reporting of such spend and potential savings for management reporting

Requirements:

• Degree in Supply Chain/Business/Engineering or related studies
• At least 5 years of relevant Buyer’s scope, Contract Management, Supply Management and Negotiation, preferably in a similar industry, and at least 3 years’ experience in procurement, sales, business development, project management, plant operations, or product supply
• Strong commercial awareness and experience of Contract Law
• Proven experience in contract negotiations & vendor management
• Strong negotiation and communication skills
• Analytical and decisive with high initiative
• A quick-learner, a good team player as well as possess the aptitude to work well independently
• Excellent interpersonal skills
• Proficient in MS Office application and ERP system