RESPONSIBILITIES

• Dynamic and creative sales and marketing professional to specialize in education (K-12) and children’s titles.
• Proven experience with skillsets such as social media marketing, general outreach to parents and teachers, working with product partners, internal stakeholders (in Singapore and globally), creation and use of internally produced marketing collaterals.
• Good experience with press engagement, events organization (online and offline).
• Able to work well in a fast-paced environment with multiple coordination points.

REQUIREMENTS

• Diploma / Degree in Marketing or related fields
• Good command of English and business writing
• 2 to 3 years of experience in Publishing, or Sales or Marketing preferred
• Experience in digital marketing including social media
• Experience in using Capcut, Canva and simple graphic design
• Interest in early childhood/primary level education preferred
• Have passion in driving growth in new markets and like hands-on work
• Outgoing personality who enjoys engaging with internal and external stakeholders

Key Responsibilities:

Brand Management:

• Support the development and implementation of brand strategies to enhance brand equity and positioning across all sales channels.
• Ensure brand consistency and alignment with the company’s mission and values across retail, e-commerce, and other distribution platforms.
• Collaborate with cross-functional teams (product development, sales, and customer service) to ensure cohesive and compelling brand experiences.
• Conduct regular competitor analysis and market research to stay ahead of industry trends and consumer preferences.
• Assist in the planning and execution of brand events, activations, and sponsorships to boost brand awareness across all touchpoints.

Marketing Strategy and Campaign Management:

• Develop and implement integrated marketing campaigns across digital, traditional media, and point-of-sale channels, tailored to specific sales platforms (retail, e-commerce, etc.).
• Monitor and analyse the effectiveness of marketing campaigns, generating insights for continuous improvement in each sales channel.
• Coordinate with external agencies, media, and influencers to plan and execute marketing initiatives that drive sales in all distribution channels.
• Develop compelling marketing materials, including brochures, digital assets, product packaging, and point-of-sale (POS) materials tailored to each platform.
• Manage partnerships and collaborations with key influencers, thought leaders, and brand ambassadors to expand reach across e-commerce, retail, and other channels.

Sales Channel Support and Optimization:

• Collaborate with the sales team to ensure effective marketing support across all sales channels, including retail and e-commerce platforms.
• Work closely with retail partners to design and execute in-store promotions and marketing initiatives that drive foot traffic and sales.
• Ensure that e-commerce platforms are optimized for conversion, working with web development teams to enhance the customer journey and user experience.
• Analyze sales data from different channels to assess the success of marketing efforts and provide recommendations for improvement.
• Identify new sales channels and distribution opportunities to expand the brand’s reach and market share.

Content Creation and Management:

• Oversee the development of high-quality content for various platforms, including websites, blogs, social media, and newsletters, ensuring alignment with the sales strategy for each channel.
• Plan and manage social media content calendars that drive engagement and sales across different platforms.
• Coordinate photo and video shoots for brand campaigns, product launches, and digital marketing content.

Digital Marketing and E-commerce:

• Manage the company’s digital presence, including social media, website, and e-commerce platforms, ensuring alignment with sales objectives.
• Implement SEO and SEM strategies to improve traffic and visibility across online sales channels.
• Oversee the management of the company's online store, optimizing product pages, and improving conversion rates.
• Track and report on key performance indicators (KPIs) for digital marketing efforts, including sales and conversion metrics for online platforms.

Market Research and Consumer Insights:

• Conduct market research to gather insights into consumer behavior, product preferences, and trends across retail, e-commerce, and direct-to-consumer channels.
• Use insights to inform product development and optimize marketing strategies for each sales channel.
• Work closely with the sales team to understand customer needs and preferences, ensuring that marketing initiatives are customer-centric and channel-specific.

Budget and Resource Management:

• Assist in managing the marketing budget, ensuring all campaigns and initiatives are cost-effective and generate a positive return on investment across different channels.
• Track expenditures and provide regular reports on budget utilization, sales performance, and campaign ROI.

Requirements:

• Bachelor’s degree in Marketing, Communications, Business, or have experience in related field.
• Experience in brand management, digital marketing, or a related role, preferably in the health and wellness or FMCG (Fast-Moving Consumer Goods) industry.
• Experience managing marketing strategies for retail and e-commerce platforms is a must.
• Strong understanding of digital marketing tools and platforms, including Google Analytics, social media management tools, and email marketing software.
• Experience with e-commerce platforms and online retail marketing is highly desirable.
• Excellent written and verbal communication skills, with the ability to craft compelling stories for different audiences and sales platforms.
• Strong project management skills, with the ability to manage multiple campaigns simultaneously across various sales channels.
• Creative thinker with strong problem-solving skills and attention to detail.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite) is a plus.
• A passion for health and wellness, with an understanding of the traditional Chinese medicine market preferred.

Pleasant, friendly and good EQ

Agressive, good follow up skills

Strong communicator

Able to grasp technical concepts

Able to tell a story

Creative and adventurous

Enjoys challenge, strong critical thinking skills

Positive minded

Strong in MS Office tools

Good with numbers

Team player

Experience in technical sales is advantage

• Oversee the vessel schedule
• collaborating with local stakeholders
• Apply permits for the vessel port entry, crew change, etc.
• Assess the suitability of vessels for specific ports, taking into account their characteristics, port capabilities, and our commercial requirements.
• Familiarize with local rules and regulations
• Identify trends and propose process improvements for ship safety and operational needs.
• Foster a mindset emphasizing the pursuit of work and cost efficiencies.
• Provide regular feedback on challenges and potential issues affecting current and future team performance.

Requirements:

• Proficiency in written and spoken English & Mandrian
• Diploma, preferably in shipping, logistics, or a minimum of 3 years of experience in Shipping Agency
• Familar with MPA, ICA, PSA website applications
• Self-motivated, strong analytical skills and critical thinking abilities.
• Effective communication skills, problem solving skills
• Proactive, organized, and capable of managing priorities and emergencies.
• Solid knowledge of the maritime industry or other supply chain domains.

Position Overview

The Boarding Executive plays a pivotal role within the boarding school community, collaborating with

the boarding management team to ensure smooth daily operations, foster a positive living environment,

and support the holistic development of students.

Key Responsibilities

1. Student Care & Development

• Promote self-discipline and effective time management among boarders.
• Provide care and guidance to nurture students' social and emotional growth.
• Create a supportive atmosphere for academic and personal development.
• Equip students with essential life skills, including conflict resolution, independence, and character building.
• Cultivate a sense of belonging through active engagement in programs and activities.

2. Operational Management

• Build trusting relationships with students and address their concerns.
• Maintain discipline, safety, and security within the boarding community.
• Act as a liaison between parents, teachers, and assigned students.
• Plan and lead boarding programs and activities to enhance the boarding experience.
• Handle administrative tasks, including record-keeping and communication.

3. Facilities & Routine Oversight

• Conduct regular room and hygiene checks and follow up on any issues.
• Manage reception duties as needed.
• Provide operational support during weekends, school holidays, and public holidays, including night shifts.

4. Additional Responsibilities

• Undertake ad hoc tasks and other responsibilities as assigned by the Reporting Officer.

Qualifications & Requirements

• Minimum diploma holder.
• Strong interpersonal skills, with empathy for students and the ability to manage job demands.
• Proficiency in English (written and spoken) and Mandarin (spoken) to communicate effectively with Mandarin-speaking stakeholders.
• Organized, detail-oriented, and adept at multitasking.
• Experience in boarding services, youth mentorship, or similar fields is preferred.
• Additional certifications (e.g., first aid) counselling or mentoring experience are advantageous.
• Willingness to reside on campus and work night shifts during weekdays and weekends.

Ideal Candidate Profile

A compassionate, disciplined, and resourceful individual dedicated to fostering a nurturing and structured

environment where students can thrive academically, socially, and emotionally.

World Scientific is seeking a Marketing intern to join its young and vibrant team. The successful candidate will have hands on exposure to a variety of campaigns through social media, direct marketing, media outreach, online event organization.

Responsibilities

• Assists/Support Marketing Executives in organizing events, managing social media posts, and carrying out various promotional activities.
• Assists in preparing marketing collaterals.
• Assists in market research efforts and offers recommendations and valuable insights to enhance future marketing strategies.
• Assists in compiling mailing lists for promotional purposes.

The COMO Group represents an integrated approach to living well, grounded in a celebration of diversity and a deep respect for authenticity. The Group’s businesses extend across hospitality (COMO Hotels and Resorts), fashion (Club21, Kids21, Dover Street Market Singapore), wellness (COMO Shambhala), organic living and specialty foods (COMO Dempsey, Culina and SuperNature) and philanthropy (COMO Foundation).

Culina is a leading purveyor of specialist Epicurean foods and wines, a choice distributor to hotels, restaurants and cafes in Singapore. Culina runs a Bistro and Gourmet boutique, an Organic retail store - SuperNature in Dempsey as well as a chain of butcheries in major supermarkets island-wide.

Key Responsibilities:

· Greet customers in a courteous manner to ensure they have positive customer experience

· Gain product knowledge so as to promote sales and able to assist customers

· Operating the POS cash register, handle various types of payments and packing for customer purchases

· Maintain the inventory of the Retail section by ensuring stocks are never depleted, orders are on time, deliveries are thoroughly checked and report stock damages and discrepancies to Manager in charge immediately

· Stacking, display, replenish products on shelves, monitor the expiry dates and shelf lives of products

· Maintain neat and systematic storing of products and perform daily housekeeping

· Practice good hygiene standards in housekeeping and comply with workplace safety requirements

· Able to multi-task and work in a fast-paced environment to carry out any other duties when required by superior.

Requirements:

· Singaporean with at least a GCE 'O' level certificate or Nitec in Retail Services

· Good communication with a positive mindset

· Ability to read and understand product labels

· Able to work on rotating shifts, weekends and public holidays

· Team player with a desire to learn

· 1-2 years of relevant working experience in retail sales or having experience in hospitality or customer service industry

Job Highlights:

· Progressive Leave Scheme

· Fast-Paced, Passionate and Energetic Work Culture

· Group Medical & Hospitalization Insurance

· Flexi Wellness Plan

· Staff Card Discount Program

Job Title: Marketing Executive -Event Experience (ID7103)
Location: Esplanade
Working Hours: Mon to Fri 10am-7pm
Salary: 2500-3500


Job Description
• Identify and develop new business opportunities.
• Create, develop, conceptualize, deliver event proposals including brainstorming and presentation to clients.
• Experience in planning of virtual or physical events.
• Manage client's expectations on projects and events.
• Liaise with internal and external parties on project details, design concepts and requirements for events.
• Budget and cost control
• Any other a-hoc duties as required.

Requirement:
• Min Diploma/Degree, preferably in events
• Min 2 years working experience and above (Traditional marketing on events)
• Able to take on night work and weekends when required.
• Candidates with relevant experience will be considered for a more senior position.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

World Scientific Education is seeking a Marketing intern to join its young and vibrant team. The successful candidate will have hands on exposure to a variety of campaigns through social media, direct marketing, media outreach, online event organization.

At the end of the program, students will go away with an understanding of how a Children's Education publisher reaches out to and engages their target audience, be it the distribution channels, parents or kids themselves.

Responsibilities

• Design and creation of collaterals including web banners, videos for social media
• Copywriting to jazz up descriptive book blurbs
• Provide marketing admin support to Marketing Executive
• Design of interactive online activities to engage a target audience
• Research on bloggers, influencers, academic and professional bodies in support of marketing

Position: F&B EXECUTIVE

Salary: $2,500.00 - $3,500.00

Location: West

Job Description:

• Greeting customers and serving customers
• Taking orders and serving food and beverages
• Resolve customer complain
• Other ad-hoc duties

Requirement:

• Preferbly with F&B experience
• Positive attitude with a strong sense of communication with customer

CRESCENDO HR PTE. LTD. / 21C0786

NCS / R21102835

Job Description

To support the Admin Manager in the day-to-day management of the reception, administration and others supporting duties.

Reception duties

• Attend to incoming calls
• Attend to visitors and handle all enquiries
• Manage the auto-gate intercom and the public address system
• Attend to all incoming faxes and mails from letterbox
• Maintain a good filing system and records.

Administrative duties

• Handle the admission, discharge, booking and coordination of transport for the residents
• Arrange for financial counselling
• Ensure that the residents’ records are updated and properly maintained
• Ensure all charges are correctly keyed into the CURA System before invoices are generated
• Send out invoices and track accounts receivables
• Generate receipts upon receiving payment
• Prepare day end report
• Update E bed status in IRMS
• Update residents’ hospitalization and home leave
• Coordinate and email prescriptions to Polyclinics
• Coordinate with family for subsidy application and for the social report
• Renew HHMT
• Update RAF
• Draft letter to payer for changes in RAF, to be signed by the Operations Manager
• Coordinate with doctor for PGDAS, IDAPE, Eldershield, memo for discharge and medical report for subsidy application

Other duties

• Coordinate with the Nursing Department for the services and consumables required and used by the residents and ensure that all these items are keyed into the CURA System, as well as any special meals ordering
• Coordinate with the Nurse Managers for bed assessment and functional status report for subsidy application
• Coordinate with the Physiotherapists for PT report for purpose of subsidy application
• Email discharge notice to respective nursing level
• Handle client’s feedbacks and re-direct the feedback to the respective Departmental Head
• Print of wound photos sticker labels and prescriptions
• Attend to resident/family needs (e.g. purchase of ripple mattress and additional PT session)

Job Requirements

• Possess “O” Level / "A" Level Certificate or a Diploma in Business or its equivalent
• Have at least 1 year of relevant working experience in the Nursing Home or healthcare industry
• Able to work on alternate Saturday
• Able to work onsite in Bukit Panjang.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job description:

• Provide administrative support (data entry, filing and documentation) for workshop day-to-day operations
• Coordinate with Workshop Supervisor / Manager to support for quotation creation, servicing and other package price list to be updated within the Enterprise Resources Planner (ERP) .
• Finalize customer registration details in the Enterprise Resources Planner (ERP)
• Liaise with other business units to keep fleet listing updated
• Coordinate with Customer Service Advisor on appointment bookings and workshop scheduling
• Provide administrative support on accident reporting
• Liaising with customers, vendors, suppliers & partners where required

Requirements

• Bilingual (Mandarin and English) to liaise with Chinese based client
• With prior experience in vehicle servicing workshop and with experience in dealing with accident claim business will be an advantage
• Able to handle multiple tasks efficiently in a fast-paced environment
• Team player and positive working attitude
• Willing to work 5.5 days.

• To provide leadership in RAU by facilitating timely admissions into SLEC’s services and monitoring the referral numbers weekly and reporting to RO.
• Assist in training and guiding new and junior staff in the referral process.
• Guide the team on the referral process to the right cite elders to appropriate care service.
• To help to review relevant policies and procedures and update when necessary.
• Monitor the overall referral admission rate and ensure the team to meet the organisation goal.
• Ensure that referrals are reviewed and followed through on a timely basis
• Identify bottlenecks and inform various service unit heads for troubleshooting and facilitate an efficient referral process
• Manage the cooperation process with different stakeholders and ensure the team meets the required timeline.
• Track admission turnover rates above the required benchmarks and inform the relevant service units when opening new referral/assessment slots.
• To supervise the RAU team to work with CBS, HBS & RHS and review the referral process regularly to ensure the referral can be admitted in time.
• To interpret referral & admission trends and client needs to conduct the necessary internal transfers to other business units or engage the expertise of other services.
• To be the point of contact with other services’ stakeholders for coordinating the referral process
• To support the RAU team in all administration and documentation activities required during the referral to admission process to ensure a seamless admission for elders into services.

Responsibilities

• To achieve Company’s business growth (budget/target) with existing resources
• To manage and expand existing business and contribute to meet sales KPI
• Manage a portfolio of existing and potential customers via telephone contact
• Build a strong client relationship and grow accounts to their maximum potential
• Coordinate with different department and act as the customer’s point of contact to ensure all queries, problem or issues are dealt with appropriately
• Maintain teamwork by incorporating positive attitude
• Ensure that customer information is maintained accurately on the database
• Identify and reduce all business and financial risks through effective implementation and monitoring of controls
• Implement and maintain internal audit policies and procedures in accordance with best practice
• Sales support – preparing Quotation, oversea coordinate, monthly tariff & reporting
• Carry out any ad-hoc task as and when assigned by the Company

Requirement

• Diploma in Logistics/Supply Chain Management or a related field
• Good problem-solving skills and able to work under pressure
• Well-organized with a keen eye for detail
• Able to work independently or in a team-based environment
• Proficient in Microsoft Office
• Preferably 2 to 3 years’ experience in sales and freight forwarding industry
• Possess knowledge on logistics, import/export procedures and Incoterms
• Good command of English written and spoken
• Good customer service and communication skills

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

**** This position requires high proficiency in Chinese (both verbal and written). The daily working language is also Chinese. Please only submit your resume if you meet these requirements.****

****此岗位要求中文非常流利且中文文字功底较好，请满足此要求后再投递简历****

南洋社会科学学院是新加坡教育部精深局批准注册的高等教育机构，致力于构筑融汇东西方优质高等教育资源的终身学习平台。学院与顶尖高校、杰出高等教育机构合作，解析和传播支撑中国成功高速发展的理论与经验，研究和传授西方社科领域教研的最新发展方向与成果，培养兼具东方智慧与全球视野的复合型人才。

学院与中国知名高校联合打造了**MBA硕士学位项目**，中文教学，在职学习，在新加坡招生和授课。

学院现开放 **数字营销与技术专员** 岗位，负责协助学院教学项目的给项营销工作。

岗位职责：

• 广告投放管理：精通Facebook、领英广告投放，包括广告策划、优化和效果监控。
• 搜索引擎优化（SEO）：制定并执行SEO策略，提升网站在搜索引擎中的排名，增加流量和用户转化率。
• 技术支持与网站管理：负责网站修改、优化及维护，确保其运行稳定和用户体验优质；主导CRM系统的搭建与整合，提升客户管理效率和数据分析能力。
• 数据分析与决策支持：利用数据分析工具（如Google Analytics等）进行广告效果评估和用户行为分析，提供数据支持以优化业务决策。

岗位要求：

• 本科以上学历，3年以上相关工作经历，市场营销、计算机科学、信息技术、电子商务等相关专业优先。
• 熟悉Facebook、领英广告投放的全流程，能独立完成广告优化和效果评估。
• 掌握SEO的核心技术和策略，熟悉主流搜索引擎算法更新。
• 拥有扎实的技术基础，具备网站开发与管理经验，熟悉HTML、CSS等基本技术。
• 了解CRM系统的搭建与运营，有实际操作经验者优先。
• 熟练使用Google Analytics等数据分析工具，具备数据分析能力和逻辑思维。
• 具备较强的学习能力和问题解决能力，能够在压力下高效完成任务。

We are seeking a dedicated and experienced Executive/Senior Executive, Finance professional to join our dynamic team. In this role, you will manage critical financial operations, including revenue tracking, reporting, and compliance. You will play a key role in ensuring financial accuracy and efficiency, while contributing to system improvements and audits. If you are detail-oriented, organized, and have a passion for finance, we invite you to apply and become an integral part of our organisation.

Responsibilities:

Revenue

• Prepare monthly Income Report.
• Obtain timely payments and receipts from clients within agreed payment terms.
• Perform follow-up via phone call, email or letter for overdue debts.
• Monitor client account details for non-payments, delayed payment and other irregularities.
• Prepare provision and bad debts for clients.
• Perform monthly Bank Reconciliation.
• Banking & Process Giro Application.

Reporting

• Prepare and updates Resident’s Trust Fund & deposits paid by Clients.
• Prepare and submit quarterly subvention to MOH.
• Assist in the preparation of Medifund & Subvention audit by MOH.
• Assist in system implementation.
• Assist in external and internal audit.
• Comply with policies and requirements.

Others

• Handle petty cash.
• Maintain Annual Fixed Asset Count and Petty Cash Count.
• Undertake any other duties as assigned by Reporting Officer and Head of Centre, including supporting systems testing and periodic work process related reviews.
• Complete administration and other duties satisfactory and on time.

Job Requirements:

• A diploma or degree in Accountancy is required.
• Preferably 2 years relevant experience.
• Good teamwork and communication skills.
• Hands on experience with Accounting Software and MS Office.
• Good initiative and willing to learn and improve.
• Detail oriented and organised.

Key Objective

The Executive, Consumer Relations (CROs) of the Consumers Association of Singapore (CASE) are the first point of contact for consumers who seek advice and/or redress for their contractual disputes with businesses. CROs require relevant skills and acumen to handle a wide variety of consumer to business disputes and to assist parties in negotiating an amicable settlement. Consumers may either lodge their disputes online or schedule an appointment to meet the CROs in person.

Core Responsibilities:

Consultation Service

• Review the complaints submitted by consumers, dealing directly with them over the telephone, email, through face to face and online channels.
• Review the contractual documents and provide advice to consumers on their contractual rights, and options to seek redress.

Dispute Resolution

• Handle the disputes, dealing directly with consumers and businesses over the telephone, email, through face to face and online channels.
• Gather, collate and organise relevant documentation.
• Seek to achieve an amicable resolution for both parties through negotiation and mediation sessions in a timely manner.
• Ensure proper filing and prompt closure of all complaints.

Other Roles

• Perform other ad-hoc duties assigned which may include: -
• Generation of statistics and reports.
• Review and analysis of complaint trends and figures.
• Coordination of mediation sessions.
• May be assigned to call centre duties.
• Support and participate in CASE projects and initiatives.
• Other projects and duties as assigned by Management.

Knowledge, Skills & Ability

• Diploma or Degree from a recognized tertiary institution. Law related courses will be an advantage.
• Possess strong communication, diplomacy and negotiation skills. Ability to speak more than one language is preferred.
• Possess strong writing skills.
• Possess sound judgement, analytical thinking and problem-solving skills.
• Meticulous, well-organized and able to handle pressure effectively.
• Keen interest and/or experience in dispute resolution and fair business practices will be an advantage.
• Competence and experience in Microsoft Office, especially Microsoft Excel (Pivot table) will be an advantage.

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

We are a local distribution company representing more than 20 established global brands in the field of industrial automation, energy & environmental monitoring and power quality. As we digitalize our business into e-commerce, we are currently looking for a Digital Marketing Specialist.

The ideal candidate will assist the marketing strategy by planning and executing digital marketing campaign, create content to boost brand awareness, to drive engagements, traffics, and leads for offline and online business.

As a Digital Marketing Specialist, you will report to the Senior Manager - Business.

Key Responsibilities:

· Plan yearly marketing budget.

· Plan, create, and execute an SEO and SEM strategy.

· Manage and create social media contents and postings.

· Plan and organize events with various stakeholders.

· Monthly meeting with partners and stakeholders to present campaign plans, campaign performance, social media management, and proposal to improve digital results; assess against goals (KPI and ROI).

· Set up conversion and event tracking on the website and across various digital platforms.

· Manage buyer personas for targeted marketing.

· Stay up-to-date with the latest SEO, SEM, and digital marketing trends and best practices.

Job Requirements:

· A Diploma holder/ Degree holder, preferably in Marketing, IT or Engineering discipline.

· At least 2-3 years of digital marketing experience, using tools such as Semrush, GA4.

· Familiar with Adobe commerce cloud platform, Adobe Creative Clouds suite.

· Must have experience in CRM and marketing automation software such as Hubspot, Dotdigital or Salesforce.

· Experience with A/B testing and other testing metrics.

· Must be organized, attention to details, and able to work in a fast paced environment.

· Ability to collaborate and work in a team, but is also a self-starter.

Highlights and Benefits:

· 5 day work week (8am to 5.30pm)

· Generous compensation package to include performance bonus twice a year, quarterly incentive schemes and annual profit sharing.

· Medical benefits include Specialist, TCM, and Dental reimbursement.

· Relevant training and invaluable experience. This is a unique opportunity to expand your career and enhance your resume. Paid relevant training is provided to employees to ensure full success.

· Work for a company that cares about you. We would not be successful without our valued employees which is why we invest in our employees’ personal well-being and professional growth.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail sales of passenger cars and commercial vehicles, all vehicle leasing, Motor insurance, credit Hire Purchase financing, Motor workshop with full capacity of MRO (Maintenance, Repair and Overhaul) services, and vehicle body engineering works for all commercial and passenger vehicles.

Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, F&B, marine, construction, sanitation, and government services.

With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

Job Description:

• Assist with leasing sales admin process and coordinating with inter-department for day-to-day work
• Handling of incoming calls and providing customer service
• Administer and handle the latest Enterprise Resources Planner (ERP) and Customer Relationship Management (CRM) systems
• Responsible for accuracy data entry input; filing for all data record documentation in the ERP & CRM systems
• Prepare printed materials and compilation of reports
• Liaising with vendors, suppliers & partners for administrative & payment arrangements
• Good problem solving and analytical skills
• Excellent understanding of processes and able to quickly grasp system flows
• Follow up closely with the team's work progress

Requirements

• Min qualification diploma with 2 years’ experience in admin work
• Similar experience in the automotive industry is an advantage
• Strong computer skill, including Microsoft Word, Excel and Power Point
• Bilingual in English and Chinese, with the ability to communicate with customer
• Strong communication and interpersonal skills, with the ability to interact with staff at all levels.
• Fast in respond and able to handle multiple task efficiently in a fast-paced environment
• Flexible, resilient and positive mindset

Responsibilities

• To handle full set of accounts
• Perform inter-company billings
• Management reporting
• Monthly bank reconciliations
• Closing of monthly/ quarterly/ yearly accounts
• Ad-hoc duties as and when assigned by Head of Department (HOD)
• Perform payroll calculations and transactions including CPF
• Assist with audit completion and handling auditor queries when required.

Requirements

• Diploma in Accountancy, LCCI, CAT or its equivalent
• Minimum 5 years of relevant working experience in accounting
• Able to start immediately or within short notice preferred
• Positive personality & disposition, with good working attitude
• Meticulous and willing to learn
• Proficient in MS Office
• Willing to work at S589622 on fully office based arrangement
• Working Hours: Mon – Fri 8.30am – 5.30pm & Alternate Saturday 8.30am – 12.30pm.

Thank you for your interest in this position. Only short-listed candidates will be notified.

As an Executive, Finance, you will be responsible for managing and processing vendor invoices, payments, and related financial documentation. This role requires meticulous attention to detail, the ability to work efficiently within deadlines, and a strong understanding of accounting principles. You will play a key role in ensuring timely and accurate payment processing while supporting system implementation and audit processes.

Responsibilities:

• Prepare and manage invoices and vendor payments, aged payables reports, balance sheet schedules (e.g., prepayments, accruals, work in progress, recoverables), SOA reconciliation and accruals, fixed asset schedules, depreciation, and assigning fixed asset ID tags.
• Maintain annual fixed asset and petty cash counts
• Verify invoices against purchase orders and confirm the receipt of goods or services
• Assemble, review, and process invoices for payment; ensure timely vendor payments
• Assist in system implementation and audits
• Contribute to optimizing current processes to shorten month-end closing timelines
• Provide additional support as needed to ensure the organization meets its payment obligations

Requirements:

• A diploma or degree in Accountancy
• At least 2 years of relevant experience, preferably in Accounts Payable (AP) or full-set accounting
• Additional skills that are advantageous:Strong teamwork and communication abilities
  Hands-on experience with accounting software and MS Office
  Proactive attitude with a willingness to learn and improve
  Detail-oriented and highly organized
  

Job description

About Us:

SmartPaw is Singapore's first smart pet online shop, offering the widest range of pet technology products in the country. We also carry popular pet brands for all your pet care needs. Our passion lies in bringing innovative and premium pet technology products to market, simplifying pet well-being and enhancing pet owner lifestyles. We believe in quality service and products, building strong relationships with customers and keeping pets socially engaged and mentally happy. For the past 4 to 5 years, SmartPaw has been committed to simplifying life for both pets and their owners through the power of pet technology.

What You'll Do:

• Develop and implement digital marketing strategies: Across all online channels, including our website, social media platforms, email marketing, and online marketplaces.
• Manage online marketplaces: Optimize listings on platforms like Shopee, Lazada, and other platforms to drive sales and increase visibility.
• Plan, execute, and manage digital marketing campaigns and online advertisements: Including web, SEO/SEM, social media, and e-commerce sites to increase traffic and brand awareness.
• Create engaging product listings: Write compelling product descriptions and headlines that highlight key features and benefits, and use relevant keywords to improve search visibility.
• Design visually appealing product listings: Create eye-catching images and videos that showcase products in their best light.
• Analyze data and optimize campaigns: Track key performance indicators (KPIs) and use data to optimize our marketing efforts and maximize ROI.
• Implement SEO best practices: Conduct keyword research, optimize website content, and build high-quality backlinks to improve organic search rankings.

What You'll Need:

• Proven experience: At least 1 year of experience in a digital marketing role, with a strong understanding of digital marketing principles and best practices.
• A passion for pets: A genuine love for animals and an understanding of the pet industry.
• Excellent communication skills: Strong written and verbal communication skills, with the ability to create engaging and informative content.
• Data-driven mindset: Experience using analytics tools to track performance and optimize campaigns.
• Creativity and initiative: The ability to think outside the box and come up with new and innovative ideas.
• Team player: A collaborative spirit and the ability to work effectively with others.
• SEO expertise: Solid understanding of SEO principles and best practices, including keyword research, on-page optimization, and link building.
• Bonus points: Experience in the e-commerce industry, familiarity with pet tech products, and knowledge of SEO/SEM.

Job Type: Full-time

Pay: $2,000.00 - $3,000.00 per month

Schedule:

• Monday to Friday

Supplemental Pay:

• Performance bonus

Experience:

• E-Commerce: 1 year (Preferred)