Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Role

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, manage the SS Quality and Training related initiatives, assist with survey administration, and contribute towards the overall enhancement of SS service ecosystem.

Job Description

Operations (30%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Quality Assurance & Training (30%)

• Performs quality transactional monitoring.
• Compile and track performance at team and individual level.
• Support and maintain SS knowledge base (KB), FAQs and templates.
• Ensure all quality assurance tools, processes and procedures are properly documented.
• Administer monthly product quizzes to ensure a consistent level of product knowledge and understanding across the team and reduce incomplete/inaccurate information shared to students.
• Oversees training programs for existing staff, new hires, and temps.
• Monitor and review training programs and manuals to ensure that they are effective and up-to-date and makes updates as necessary.

Electronic Course Evaluation (eCE) Survey Administration (30%)

• Support the Manager and work with IT department to implement and ensure a smooth transition to a new course evaluation platform.
• Create, publish, and monitor course evaluation projects (questionnaires) from students.
• Build, manage, and automatically distribute course evaluation reports to stakeholders.
• Perform administrator duties to maintain the new platform and manage the access rights of various users onboard the eCE platform.
• Any other ad-hoc matters related to course evaluations administration.

Strategic (10%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Professional Qualifications in Contact Centre, Quality Assurance and Training (e.g., COPC, ACTA, etc.) will be an added advantage.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• May be required to work extended hours during peak period and university events.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Head, Digital & Growth Marketing

Position title: Head, Digital & Growth Marketing

Reports to: Director Growth and Partnerships

As an experienced manager you will lead an exciting newly formed team, combining the highest levels of supporter care, building meaning and sophisticated journeys for our supporters to join and stay motivated in helping to restore nature to its glorious best and to save our planet.

In this role, your flair and ambition will be the driving force in bringing together traditional customer and supporter retention, alongside building and growing an integrated digital approach in communications.

You will play a key role in the marketing, communications and fundraising leadership team, ensuring the WWF-Singapore conservation & organisational strategies are implemented across all our supporter communications. Seeking to always optimize our support and income across multiple channels.

You will be a highly effective marketing & fundraising manager with a proven track record of developing people and programmes. Capable in mobilising, inspiring and developing a high level of personal performance, across a multiple of disciplines to drive successful income generation campaigns.

As Head of a large Department your main duties will be:

1. Increase and diversify revenue streams by involving volunteers and non-financial supporters
   
   : Rather than continuously pursuing new leads, we can convert existing contacts into financial supporters, reducing our cost per lead and avoiding market saturation. This also allows us to focus on nurturing those who have already shown interest in WWF, resulting in higher conversion rate. We have already adopted this approach with the Telemarketing team, with 80% of their focus shifted from generating new leads to reactivating lapsed donors.
2. Provide a meaningful 360-degree experience and identify cross-selling opportunities: With the right systems we can categorize our supporters and volunteers into different groups based on their level of engagement, and tailor our engagement tactics accordingly. This will help us increase loyalty and optimize our strategies, such as creating personalized activation and call-to-action plans for each group within the Kosong Plan journey, which will lead to cross-selling and up-selling revenue opportunities.
3. Adopt a unified digital marketing and social media strategy to enhance the efficiency of our channels and boost ROI: By consolidating our social media and digital marketing strategies, this team can fix some frictions and breakthroughs and create tailored campaigns, strengthen our brand identity, and analyze data to improve performance. This will not only foster trust and loyalty among supporters, donors, and volunteers, but also optimize and save resources and prevent duplicative efforts, contributing to better use of WWF-Singapore’s funds. For example when launching a new campaign, we can repurpose efforts and target a wider audience (volunteers, non-financial supporters) and have a greater impact with the same resources.
4. Establish the Database, Operations and Transformation team which could be hived-off as a standalone unit in due course: To provide additional support to the entire organization. This will enable this team to focus more on generating income and retaining supporters and donors, while the Database, Operations and Transformation team can focus on enhancing data management, streamlining operations, and developing systems that will benefit all departments, such as Partnerships, Finance and Project & Ops. Our goal is to improve the efficiency and effectiveness of our operations, ultimately driving greater impact for our cause.
5. Optimize and standardize all reporting needs linked to fundraising according to the set objectives and needs of individual units in the organization, e.g. Finance, Communications, multiple Fundraising Units, Donor Care. Ensure timely delivery of reports.
   1. Develop and implement a comprehensive & cross-functional donor acquisition, retention, care, and growth strategy.
   2. Work with the team to build program strategies to deliver on ROI, gross and net income targets, financial KPI’s and donor care.
   3. Uses donor insights to drive strategic planning, including the development of annuity streams, repeat giving and increased frequency of giving.
   4. Maintain a rolling strategy that ensures short, medium and long term goals are met and articulate, promote and demonstrate plans across broader teams.
6. As a senior member of the Marketing, Communications and Fundraising unit provide strategic input to the overall fundraising strategy in line with the Conservation & Organisational strategies.
   1. Contribute to a rolling communications calendar, identifying all internal and external communications and activities and appeals
7. Optimize and ensure smooth flow of processes like: charging, donor engagement journey (welcome calls, email communications, events and gatherings, welcome packs, etc.)
   1. Work with the fundraising team to ensure the donor engagement is in line with the planned donor journey.
   2. Analyse data to help guide decision-making for improved customer service, retention, etc.
   3. Provide insights from a retention perspective to the acquisition teams, to help improve the quality of new supporters.
   4. Working across the retention, digital and acquisition teams team to deliver the donor retention & development program optimizing income and retention
8. Oversee compliance to and ensure best practice on PCI, PDPA
   1. Monitor activities and processes for potential risk with all relevant policies and procedures including compliance with donations policy, finance and banking policies; ensure fundraising activities comply with the relevant fundraising legislation and licenses.
   2. Driving innovation and improving fundraising processes, policies, reporting and evaluation.
9. Growing and diversifying fundraising streams across regular and single giving, community and peer to peer giving, and digital giving.
10. Deliver a Mid Value donor programme, aligning with Philanthropy and Corporate engagement teams, building a pipeline of high value supporters with a donor centric philosophy.
11. Inspire and empower the team, ensuring key accountability and responsibility to deliver the annual business plan.
12. Manage customer service/donor retention to ensure we are meeting target SLAs, meeting retention and donor satisfaction objectives.

Working with colleagues in the fundraising & communications team to ensure best practice fundraising and communications are in place and ensure these are tailored to the markets. Ensure any developments in the market are researched and monitored, with the communications team taking advantage where appropriate.

C. Scope of work:

• Telemarketing
• Upgrades
• Membership Care (various campaigns)
• Donor Acquisition
• Donor retention & loyalty
• Donor and P2P events planning and execution
• Digital performance marketing
• Digital fundraising
• Emergency fundraising
• Direct Marketing fundraising
• Mid Value Programme
• Email marketing strategy for FR purposes
• Lead generation (online and offline)
• Lead generation (online and offline)
• Graphic design and copywriting
• Collaborations SME
• Peer-To-Peer
• Reporting and analytics
• Volunteer recruitment and retention
• Volunteers communications strategy
• Supporters recruitment and retention
• Supporters communications strategy
• Overall events planning and execution
• Digital campaigns planning and execution for non FR purposes
• Social media strategy
• Social media content creation for non FR purposes
• Social Media Community management
• Online and offline content creation
• Email marketing strategy for non FR purposes
• Website creation & management (in partnership with brand & communications team)

Required Qualifications

• Bachelor's Degree, Post Graduate/Professional qualifications, Business Studies, Digital Marketing or equivalent experience
• Ability to demonstrate practical application of digital marketing expertise to raise funds and retain our supporters
• At least 8-10 year(s) of working experience in the related field, ideally with charities with individual fundraising of over $2million
• Good command over English, with a flair for content and loyalty strategy
• Able to manage multiple tasks and deliver on tight time-frames
• Excellent project management skills
• Strong attention to details and good interpersonal and vendor management skills
• Experience in fundraising or charity projects is essential

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

About The Job

This position is part of the Student Services (SS) department within Office of Academic Services (AS) serving as the first point of contact for students and alumni and enhancing the overall student services of the University. SS manages the SS hotline, counter, written correspondences, and administration of Electronic Course Evaluation (eCE) surveys to foster a student centric service environment.

The candidate will support SS day-to-day operations, student insurance management, point of contact for orientation booth organisation/corporate website content updates, and contribute towards the overall enhancement of SS service ecosystem.

What You Will Be Doing

Operations (40%)

• Monitor and supervise day-to-day student services operations, manage students’ enquiries, requests, and feedback across all touch points that are received through channels such as phone, email, and walk-in.
• Manage a team of 2-3 officers and/or senior officers, providing guidance to team members on handling student feedback, especially for challenging and complex situations.
• Identify issues/opportunities for improvement, highlight follow-up and participate in deployment of process improvements or enhancements.
• Collaborate with internal stakeholders (schools and other admin departments) to assess/investigate complex cases, appeals or exceptional requests from students and provide a satisfactory resolution within a stipulated/reasonable timeline.

Student Services orientation booth setup (10%)

• Collaborate with internal departments to organize Student Services orientation booth setup, ensuring an informative display and slides featuring essential information to navigate the student portal effectively.

Student Services Website update (10%)

• Point of contact with marketing and communication department to ensure timely updating of information on the Student Services page of the website.

Student Insurance Management (10%)

• Manage Student Insurance Broker contract, ensuring that the vendor is compliant with regulations and meets the university's insurance needs.
• Effectively handle escalated insurance issues/complaints with stakeholders.
• Work with stakeholders to review the insurance coverage and terms as appropriate.

Other administrative tasks (10%)

• Assists with raising purchase requisitions, budgeting, news & notices postings.

Strategic (20%)

• Support projects, system enhancements and process implementation for systems/applications used by SS department.

Job Requirements

• At least 2 years of supervisory experience in customer service, preferably in a contact centre environment.
• Possess a good bachelor’s degree (preferably); but can be compensated with extensive experience in related field.
• Good written and communication skills, with the ability to influence and motivate colleagues on their improvement areas.
• Strong customer service mindset with good communication and problem-solving skills.
• Ability to rapidly assimilate complex information and make expert judgments/decisions under pressure in complex situations.
• High level of accuracy and attention to detail
• Personal resilience and ability to perform effectively in a pressurized environment with a positive “can do” and “willing to learn” attitude.
• Able to work extended hours (up till 9.30pm) during university peak period.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Application Process

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

1. AR, AP and General Ledgers

2. 10% of this role will on administration.

3. Those with trust accounting experience in bookkeeping is preferred

Adviseing the company on how to create and implement marketing strategies to promote business.

Main duties include identifying the organization's marketing goals, creating various marketing materials and monitoring campaign results.

Conducting marketing research to identify industry trends and commercial opportunities

Developing and implementing a marketing strategy according to objectives and budget

We are looking for a Senior Executive, Infrastructure and Network to join the team.

As an Executive for infrastructure and network, you will respond to requests for technical assistance in person whenever necessary. You will also be expected to facilitate end user training to ensure proper usage of IT equipment.

Responsibilities:

· Respond to requests for technical assistance in person, phone, email, onsite support or remote access.

· Installing, configuring, testing and maintaining network-related operating systems, applications, software and management tools.

· Identify and escalate situations requiring urgent attention.

· Track and route problems, requests and document solutions along with logging all help desk interaction after every issue if necessary.

· Trouble shooting, diagnosing and resolving hardware, software and other network system problems.

· Assist with the management and maintenance of the network infrastructure, such as switches and Wi-Fi access points.

· Assist in creating network and email accounts for new users in the company.

· In charge of setting up computers for new users and guarantees fast delivery of tools to users in various locations if needed.

· Conduct IT audit and certification process.

· Assist in drafting IT security and governance SOPs.

· Facilitate end-user training to ensure the correct usage of IT equipment for users.

· Any other projects that are assigned by the manager.

Job Requirements:

· Higher Nitec or Diploma in IT, Engineering or of a similar discipline.

· At least 3 years of experience in a service desk or helpdesk environment.

· Proactive, resourceful and willing to learn and take on responsibilities.

· Team player with strong analytical, communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

ACCOUNTABILITES

• Regulatory Compliance and Reporting: Support the implementation of regulatory standards and controls within Student Records (SR) processes; compile reports/documents necessary to support all regulatory reporting/audits.
• Centralised Services: Plan, execute activities necessary for the team to provide centralized services. These include Student’s Pass (STP) processing, TransitLink PEI-Student concession card for eligible students, verification of qualification and processing of Personal Data Protection-related queries.
• Audits: Prepare and ensure readiness of documentations to support all internal and external audits on SR department.
• Student Records Management: Maintain student-related records, including document keeping, in accordance to established SR processes.
• Student Records Policies and Procedures: Provide and compile inputs to the review of SR policies and procedures to meet operational/annual review requirements.
• Continuous Improvement and Innovation: Recommend and implement improvements to SR processes to address new business requirements/user experience and in achieving operational efficiency.
• Budgeting: Monitor and manage the annual budget of SR department for budget items assigned by Supervisor and/or Managerial Leader.

JOB REQUIREMENTS

• Minimally a Bachelor's degree
• At least 2 years of relevant working experience in higher education, preferably.
• Proven track record of collaboration with team in achieving results.
• Proficient in mentoring team members.
• Good communication and interpersonal skills.
• Possesses analytical skills in preparing and interpreting statistics.
• Proficient in utilizing digital tolls to enhance work effectiveness.
• Ability to plan, organize and time manage under pressure.
• Independent and resourceful; collaborate effectively with others to achieve goals.
• Meticulous and process-oriented.
• Good learning agility; constantly recommend improvements and capable of adapting to evolving job requirements.

• Manage the communication of the organization with clients via means like emails, telephones, and websites
• Respond to inquiries made by clients about company products and services in a timely and friendly manner
• Act as link between the organization and the clients to ensure clients take more interest in products and services rendered by the business organization
• Undertake and monitor researches to provide highly needed support for the business development team
• Identify and communicate with new business leads for the organization
• Conduct research and also make delivery on any intelligence that will have strong impact on proposition development for any new investment project of the organization
• Develop good knowledge regarding priority sectors, like market routes and trends; this enables the organization improve on its effectiveness in service delivery
• Provide required support for the organization’s business development team, especially in activities relating to account management
• Perform various tasks, like recording minutes during meetings
• Develop operational contacts, which will provide needed support for the tasks undertaken by the organization’s business development team
• Contribute to the management of the organization’s systems to ensure things are done accurately
• Assist the sales agents of the organization to complete clients visit reports and system development
• Manage reports and management information to ensure the company meets up with requirements made known by clients
• Support the business development manager in sales support when required by him/her
• Work under direction of the business development manager
• Assist the manager to make inquiries on small projects and to handle them from start to finish
• Cooperate in positive manner to the growth of the organization by providing required assistance to relevant staff and organization’s partners

We are seeking a new Assistant Project Manager for our Singapore office. As our new Assistant Project Manager you will work closely with the Project Manager and Project Management team.

In brief

• You will assist Project Manager with daily coordination and management work
• You will be responsible for meeting preparation and tracking
• You will be responsible for document compiling, translation, delivery, approval and archiving
• You will be responsible for administration support for the whole team
• Other tasks assigned by project manager

What we expect

• You have a minimum of 2-5 years of relevant experience working in project coordination or administrative coordinator role.
• You have strong communication, organization, and customer-service skills
• You have the ability to work both collaboratively and independently, and to perform effectively under tight deadlines
• You have bachelor degree
• You have oral and written language skills in English.

SALES EXECUTIVE NEEDED.

DYANMIC PERSONALITY

5.5 DAYS WORK WEEK

TEAM PLAYER

MUST BE GOOD IN COMPUTER SKILLS

GOOD IN COMMUNICATION SKILLS

WEST SIDE

We are looking for candidates who possess integrity, a pleasant personality and strong inter-personal skills to join our expanding team.

Job Requirements:

• To receive and register patients.
• To settle patients after their treatments.
• To collect payment, dispense products / medication / booking of next appointment.
• To attend to patients’ requests and queries regarding appointments, medication, products, and services via phone calls, SMS / whatsapp messages / emails.
• To handle end-day closing / settlement.
• Taking of minutes during department meetings.
• To liaise with service providers to secure quality services for the clinic.
• To assist with inventory management and other organizational tasks.
• To assist other support team members when needed.
• To perform assigned housekeeping duties within the Clinic and the Medspa.
• Good grasp of written and spoken English.
• Any other ad-hoc duties assigned by the managers.

Qualifications:

• Minimum GCE O Level or Diploma / Graduate Diploma Holder with at least 2 years working experience
• Prior experience at frontline or service environment will be advantageous
• Customer-centric with strong interpersonal and (both verbal and written) communication skills
• Must have proficient computer skills including Word, Excel and PowerPoint
• Hardworking and able to work both independently as well as a team player

We are looking for a passionate and committed candidate to:

• Conceive and develop efficient and intuitive marketing strategies.
• Execute e-commerce implementation plans and analyse e-commerce platform performance to propose enhancements.
• Execute marketing communication plans and content marketing initiatives across digital platforms.
• Maintain the organisation's social media platforms and digital marketing channels to align with branding strategies.
• Manage working-level relationships with vendors and creative agencies.
• Work with agencies to develop marketing campaign collaterals.
• Monitor the development of collaterals across digital marketing platforms.
• Monitor objectives throughout marketing implementation.
• Review the performance of marketing campaigns based on campaign targets to identify areas of improvement.
• Monitor the progress of campaigns using various metrics and submit/present performance reports.

Requirements and skills

• Diploma/Bachelor’s degree in marketing, business, or a related field.
• At least 2 years’ experience as a marketing executive or a similar role.
• Good understanding of modern marketing techniques and trends, creativity, and commercial awareness.
• Familiarity with social media and data analysis and statistics methods.
• Excellent communication and people skills.
• Strong organisational and time-management abilities.
• Creativity and commercial awareness.
• Ability to work well under pressure.

Monday to Sat from 9am to 6pm

Sunday and Public Holiday Off *

Experience need apply

To Repair Work on Luxury Vehicle

Salary Depending on Experience

Range From $2000 to $5000 Gross

interested Parties Pls call chan @ 91821268

Job Description

1. Practicum

• Secure and administer Practicum Site placements
• Source new Practicum Sites
• Maintain EduTrust compliance standards for all practicum and clinical supervision-related documentation
• Attend to and resolve students’ practicum and clinical supervision-related concerns and feedback within three working days
• Provide good quality student-centred service
• Track, monitor and verify documentation submissions
• Carry out administrative role related to practicum matters, including maintaining and renewing Service Agreements, contracts, letters and Memoranda of Understanding with Practicum Sites
• Track and monitor regularly students’ practicum, logs and clinical supervision progress
• Generate necessary documentation for Practicum Sites and Clinical Supervisors
• Prepare recommended list of Clinical Supervisors for Clinical and Academic Director’s approval
• Match and allocate Trainee Counsellors to Practicum Sites and Clinical Supervisors
• Check Supervisor’s Report for areas of concern
• Analyse Supervisee’s Feedback Form for areas of strengths and weaknesses of Clinical Supervisors
• Meet students monthly to gather feedback and provide intervention(s) and support
• Attend Course Reviews (Closure) to receive feedback on Clinical Supervisors, Practicum Sites and Practicum experience

2. Prepare and Manage of Short Courses and Special Projects

• Prepare brochures and marketing materials for publicity
• Conduct cold calls and client outreach
• Manage course administrative duties, including registration, collection of fees, notification of participants, printing of course notes, and other related administrative duties
• Track sales and costing for each course run
• Undertake administration of counselling-related surveys and analysis of findings with Clinical and Academic Director
• Undertake any other projects as assigned by CEO and the Clinical and Academic Director

Requirements

• Has a good grasp of the English Language
• Communicates well, written and spoken
• Proficient in Microsoft Office
• Possesses good people skills
• Holds any qualification in Counselling

Benefits

• 40- to 44-hour week
• 14-day annual leave
• 60-day medical and hospitalisation leave
• Medical reimbursement of $500 per annum
• Group Hospitalisation Insurance
• Personal Accident Policy

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg.

What You Will Be Doing

The shortlisted candidate will report to the Manager and provide administrative support to the department in the below areas:

• Process Coordination: Co-ordinate and maintain efficient process for operations and activities within the department, and supporting operations to ensure effectiveness and compliance with standards.
• Stakeholder Liaison: Act as a liaison between internal and external stakeholders, facilitating communication and collaboration on administrative matters pertaining to eCR, Courier Application and related activities.
• Student Support: Address student enquiries promptly, providing comprehensive solutions for routine and escalated cases, fostering a positive and supportive environment for student success.
• Workflow Documentation: Document and continuously improve workflow procedures for departmental activities, optimizing efficiency and effectiveness.
• Programme Operations Oversight: Participate in the operations of curriculum approval & updates, course fees, academic rules, quota, course registration and acquisition & delivery of course materials, fees. Resolve issues with precision and timeliness.
• Data Analysis and Reporting: Prepare statistics and generate reports for both internal data requests and reporting purposes, ensuring accuracy and timely delivery of information.
• Guides and Training Material Development: Create comprehensive guides, FAQs, and workflows for internal staff and students, aiding their understanding and usage of new systems effectively.
• System Testing and Support: Provide support for data migration and conduct essential pilot testing for new system functionalities. Resolve major issues before roll-out, ensuring a smooth transition for the team and making necessary adjustments.

Job Requirements

• Degree Holder with 1-2 years' relevant working experience.
• Mature, meticulous and possess high level of discretion and integrity.
• Effective interpersonal skills with excellent command of written and spoken English.
• Resourceful team player who is able to work independently and display initiative.
• Proficient in Microsoft Office applications.
• Able to do data analysis and information research.
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as faculty and admin staff from other departments and divisions as well as associates and other stakeholders.

Interested applicants are invited to apply directly to our Career Portal. We regret that only shortlisted candidates will be notified.

Job Title: Account Executive ( Full-set Account ) (ID4547)
Location: Woodlands
Working Hours: Mon to Fri 8.15am to 5.30pm
Salary: $3000-$4500

Key Job Responsibilities:
• Responsible for full set of accounts
• Responsible for monthly financial and analytical reports to management
• Involved in asset and inventory reconciliation
• Assist in export and import procedures
• Assist in quarterly GST submission
• Assist in annual corporate tax submission
• Involved in annual external audit
• Assist in implementation of Enterprise Resource Planning system
• Undertake additional tasks and responsibilities when required or as instructed

Pre-Requisites:
• Diploma or degree in Accountancy or equivalent qualifications
• Proficient in Microsoft Word and Microsoft Excel
• Language proficiency will be an advantage
• Team player who is disciplined, motivated, independent, organised and able to multi-task within tight deadlines

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Handle inquiries and provide product knowledge
• Identify new partnership opportunities
• Maintain a proactive relationship with existing clients
• Meet targeted sales objectives
• Provide real-world intelligence to the marketing department
• Responsible for drafting and preparation of drawing for client
• Deal with telephone and email enquiries for sales, operational and accounting matters
• Liaise with overseas counterpart and business partners to meet client

Job Requirements:

• Able to communicate efficiently in English (Know speaking Cantonese will added advance)
• Min Diploma, Degree or equivalent qualification in and discipline
• Handle, transpose and edit meeting notes and audio into written documents
• Proactive, good interpersonal, communication and customer handling Skills
• Cheerful, cooperative, and proactive
• Willing to travel (if needed)

We are looking for an Finance Executive professional to join the team.

As a Finance Executive professional, you will be responsible for keeping the system running smoothly by managing cash flow and paying vendors and suppliers. You will be expected to keep track of all expenditures and reconcile processed work by verifying entries and comparing system reports to balances.

Responsibilities:

· Post business transactions, process invoices, verify financial data for use and maintain accounts payable records.

· Provide other clerical support necessary to pay the obligations of the organization.

· Maintain meticulous records of outstanding payables.

· Ensure the accuracy of an organization’s financial documents for payment, auditing and tax purposes.

· Process out going payments in compliance with financial policies and procedures.

· Perform day-to-day financial transactions, including verifying, classifying and recording accounts payable data.

· Keeping track of all payments and expenditures, including payroll, purchase orders, invoices and statements

· Protect businesses against unintentional overpayment.

· Practice effective monitoring to ensure payments are made to vendors in a timely manner.

· Verifies vendor accounts by reconciling monthly statements and related transactions

· Clarify any questionable invoice items, prices, and receiving signatures.

· Assemble and review invoices to be completed for payment.

· Maintain copies of vouchers, invoices or correspondence necessary for files.

· Obtain proper information and data regarding invoice payments.

· Check vendor files for any previous payments and assign voucher numbers.

· Prepare vouchers listing invoice number, date, vendor address, item description, amounts and coding per accounting policies and procedures.

· Verify invoices against purchase orders and ensure goods or services were received before issuing payment to vendors.

Job Requirements:

· Degree or Diploma in Finance, Economics, Business Studies or a similar discipline.

· Candidates who are currently enrolled in CPA Australia will be considered as well.

· Solid understanding of basic bookkeeping and accounting skills is required.

· Proven ability to calculate, post and manage accounting figures and financial records.

· Proven ability to calculate, post and manage accounting figures and financial records.

· Team player with strong communication, interpersonal and organisational abilities.

· Capable of working independently and under time constraints.

· Proficient in the use of Microsoft Office applications.

Job Title: Corporate Secretarial Executive (ID8021)
Location: Bukit Batok
Working Hours: 9 am to 6 pm, Mondays to Fridays
Salary: $3000 to $4000 (Up to 2 months VB/annum)

Job Description:
• To provide a full suite of corporate secretarial services to our clients.
• Assist in the incorporation of new companies, registration of Singapore Branches and other entities, striking off, ensuring compliance with the requirements of the Singapore Companies Act and the relevant laws
• Assist in ACRA e-filings
• Responsible for preparing directors/shareholders resolutions, relevant statutory forms and other related documents for ongoing corporate secretarial matters, the opening of bank accounts, change of bank signatories, etc.
• Assist in KYC (Know Your Client) checking and onboarding of new clients from across the world as well as liaison and coordination with third parties (auditors, accountants, etc.) for clients
• Update and maintain statutory registers and other records including the Register of Controllers and Register of Nominee Directors
• Any other corporate and ad-hoc jobs as required

Requirement:
• Diploma/Advanced Diploma/Degree in a relevant field, Business Administration, Business Management or Law
• ICSA qualification or currently pursuing SAICSA course (Beneficial but not compulsory)
• At least 1-2 years relevant experience in corporate secretarial firms
• Working knowledge of relevant provisions of the Singapore Companies Act is a plus
• Strong interpersonal and communication skills; team player
• Self-motivated and proactive; able to work independently and meticulously under tight deadlines.

Join our team as an Accounts Assistant! We're seeking a detail-oriented individual to support our finance department with bookkeeping, invoice processing, reconciliations, and financial reporting. If you're organized, reliable, and eager to learn, we want to hear from you. Apply now to be part of our dynamic team!

Our Company:

• Beauty Industry
• 5 Days, Office Hours
• Bukit Batok (West)
• Basic Up $2800 + AWS + Company Benefits

Job Responsibilities:

• Creating and processing invoices for goods or services provided
• Processing and verifying invoices from suppliers, ensuring timely payment.
• Issuing invoices to customers, following up on outstanding payments, and recording receipts.
• Prepare financial statements, reports, and budgets as required.
• Assisting with bank reconciliations to ensure that bank statements match the company's records.
• Inputting financial data into accounting systems accurately

Requirements:

• Minimum 1-2 years’ experience in accounts
• Minimum Nitec/Higher Nitec in Accounting or relevant.

If you're ready to join our dynamic team and make a difference in the lives of our customers, please submit your resume to [email protected].

We look forward to hearing from you!

General Administration

• Typing of Letter of Appointment and other personnel letters for assigned projects/divisions

• Updating of employee data in the system

• Maintaining of electronic personnel files to ensure employment contracts and related documents are in place.

• Source and arrange for adhoc training courses

• Application of training grants

• Updating of Training Plan and collating of training evaluation forms for ISO 9000 certification

• Provide support for answering of incoming phone calls and enquiries

• Any adhoc HR duties as assigned Staff Retention

• Ensure exit interviews are conducted with resigning employees

Requirements

• Diploma in Human Resource Management, Administrative or similar

• Minimum 2 years of experience in related functions

• Good communication skills (written and oral)

• Pro-active manner, willing to offer new suggestions and share

• Knowledge of Foreign Manpower Act

• Familiar with work pass regulations

• Proficient in Microsoft Office/Excel with an eye for details

1. Answer/ follow up on school matters via general line or via school mobile line in English and Chinese.

2. Handle general enquires

2. Assist in the day-to-day running of school operations.

3. Record/Data entry of students in the CMS system

4. Maintain school cleaning schedule and upkeep cleaners’ duty roster.

5. Arrange and conduct school tours.

6. Maintain and records of information.