Television Distribution Marketing is a B2B marketing that support our licensees to launch our shows on their broadcasting platforms. Our team will be supporting our clients on TV Series and FILMS that are under NBCUniversal.

Your responsibilities may span the following areas:

• Assist in marketing materials to support client’s promotional activities
• Research on show information to include in the pitch deck.
• Reformat of pitch decks from LA to cater to clients’ pitches in Asia
• Assist in sales pitches presentations
• Manage and update company database for marketing contact in APAC
• Assist in organizing marketing events in Asia
• Assist the marketing team in administrative tasks.
• Reformat marketing strategy decks to allow relevant information for different clients in different markets

The Marketing & Affiliate Intern will support the APAC Marketing team, working across the Family & News portfolio of channel brands including CNBC, DreamWorks, Sky News, and Studio Universal.

• Support the Marketing team with planning and execution of consumer and trade marketing campaigns across APAC, working closely with international teams in Asia, Australia, and the UK
• Service key affiliates across APAC with monthly and weekly marketing deliverables including but not limited to programming highlights, cross promos, key arts and imagery, digital banners, reporting, etc.
• Create monthly programming highlights and liaise with translators to provide localised versions in various languages
• Conceptualise and send out monthly Inside CNBC eDMs to affiliates
• Liaise with graphic designer to brief artwork requests for marketing assets
• Liaise with on-air creative team to provide affiliates with cross promos
• Assist with new affiliate onboarding and launch marketing campaigns
• Support Head of Comms & PR on press release materials, media giveaways, and coverage reporting
• Liaise with external vendors such as event agencies and premiums suppliers
• Manage merchandise inventory and oversee shipping logistics
• Provide event support including but not limited to consumer activations, affiliate, and trade events

The Marketing Intern will work closely with the Regional Marketing team to support the proper execution of film releases in markets across the region. You will facilitate and provide administrative and operational support on theatrical marketing of Universal Pictures films releases in South Asia region. 

Your responsibilities may span the following areas:

• Liaise with Home Office and licensee partners on film & franchise related matters
• Assist with servicing marketing assets and materials to partners, local offices, and vendors.
• Assist with facilitating execution of publicity and promotions activities
• Consolidate campaign marketing reports during and after release
• Support region’s merchandise needs including gathering and submission of orders, facilitating creative approvals, and managing delivery
• Contribute to insights and ideas in creative brainstorms
• Assist with preparing any ad-hoc reports and presentation decks as needed
• General data and information gathering, collating, and reporting
• Collating, extracting and verifying information from Magic
• Ad-hoc administrative support as required

You will support the APAC Franchise Strategy and Brand Marketing Function across the below core responsibilities:

• Regional APAC Universal Franchise Strategy and execution 
• Regional APAC Universal Theatrical Brand Marketing
• Regional APAC Symphony  
• Universal APAC Parks Brand Marketing 

Your responsibilities may span the following areas:

1. Theatrical Brand Marketing/Park/Symphony

• Support the Parks initiatives in APAC
• Help with the Approval process of various initiatives at the parks – marketing, entertainment, social/digital campaigns
• Support in preparing movie slate presentations for TVD and Theatrical partners in the region
• Work closely with theatrical, Parks, CP, TVD group to plan and execute key symphony initiatives

2. Franchise Strategy

• Assist Regional/local franchise leads on planning and execution of local initiatives, including approval process
• Build Regional social/content calendar working with the global team
• Assist in live events/digital amplification/gaming ideas needs for the region

Brief Description

Reporting to the Head of Department (Children, Youth & Family), the incumbent for the Programme Executive (Full-Time) position should harness relevant disciplines which include Social Work, Psychology, Counselling and other relevant fields in Social Science. He/she will work closely with his/her Reporting Officer/s to support programme development, professional and administrative functions in the Children, Youth and Family Department.

Job Responsibilities

I. Professional

1. Casework and counselling.

2. Plan and conduct activities for children and youth, both centre-based and school-based.

3. Conduct home visitation to beneficiaries.

4. Manage and liaise with multiple stakeholders in the community to ensure smooth operation of programmes. This include BCARE’s beneficiaries, volunteers and community partners.

5. Involved in evaluating the validity and viability of programmes.

6. Work with Department Head in planning and implementing new programmes based on the needs of clients.

II. Administrative

7. Ensure timely and appropriate submission of review/outcome reports.

8. Maintain proper records and closure of programmes.

9. Ensure the safe-keeping of important documents.

10. Provide other general administrative support as assigned.

III. Requirements

§ Bachelor’s Degree in Social Work, Counselling or Psychology

§ Minimum 2 years of experience in working with youth

§ Passionate to work with children and youth

§ Able to engage, mentor and counsel alienated and at-risk youths to build rapport for interventions

§ Able to work with multiple stakeholders and manage referrals

§ Comfortable in working with families of diverse backgrounds

§ Competent in Microsoft Office

§ Good interpersonal skills

§ Able to work on occasional Saturdays (either swapping of days or off-in-lieu will be provided)

Job Responsibilities: -

- Enhance growth of YMS-Retail Enrolment through effective advertising and promotion planning, implementation, and close monitoring of Retail schools’ advertising and promotion activities.

- Achievement of Retail Schools’ Enrolment budget.

Advertising and Promotion

- To work with Manager in the planning & execution of Retail YMS annual A&P plans.

(a) Campaign / Creative Execution

- To assist in the execution of quarterly campaigns from ideation to design and copywriting.

- Photoshoot and video shoot of campaign contents when necessary.

- To develop campaign artworks based on approved sizing on social media and Google.

- Ensure campaign details are successfully implemented across various channels including our official website.

(b) Digital Marketing (BTL)

- Execution of daily social media posts on various social media platforms.

- Conceptualisation and design of digital contents while ensuring compliance with brand position, brand standards and usage guidelines.

- Assist Retail branches with the design and development of Trial Lesson schedules and announcements.

- Ensure Trial Lesson details are successfully implemented across various channels including our official website.

- Monitor various media platforms options and propose any new social media platforms and tools to further enhance online presence.

(c) Print Advertising (ATL)

- Design and development of official posters for event, competition, and examinations.

- Assist Retail branches in ATL materials for non-digital channels including instore marketing, flyers, print and other offline media.

- Assist in maintenance and replenishment of in-store marketing collaterals (course brochures and posters).

Concerts, Competition and Events

- To undertake curricular and administrative projects as well as assisting in the organisation of concerts, & festivals, where applicable.

Yamaha Electone Festival (YEF), Yamaha Junior Original Concert (JOC), Yamaha Junior Piano Competition (YJPC)

- To work with and assist Manager in the areas of marketing, operations, and logistics across various events.

- Develop and design administrative documents including localised rules and regulations, participants’ registration forms, judges’ grading sheet etc.

- Ensure budget adherence and tracking.

- Collaborate with internal and external stakeholders.

- Ensure deadlines are met.

- Execution and delivery of event.

Ad-hoc Projects - Area Marketing and Competitor Survey

- To do area market exercise at interim periods; collate data and understand each district area market’s development to introduce courses that meet the needs of the area market.

- In line with the growth objective of pop music and adult music courses, to work closely with Music Professional(s) in the update and introduction of course(s) in the schools.

- Carry out Adhoc task as assigned by supervisor.

-

Requirements:

- Diploma in Marketing Communications, Visual Communication and/or Advertising and Media Design related discipline.

- 2 years of work experience in areas of marketing and/or advertising. However, fresh grads are welcome to apply.

- Familiar with various social media and digital channels, including digital marketing tools.

- Proficient in Adobe Suite of Products such as Photoshop, Illustrator, and InDesign.

- Proficient in Microsoft Office including Word, Excel and PowerPoint.

- Prior experience in data management, business analytics or statistics will be an advantage.

- Detail-oriented person with excellent written and verbal communication skills.

- Creative person with strong interpersonal and analytical skills with an eye for detail on the latest market trend.

- Confident, proactive, and dynamic team player who is passionate about making a difference across the organisation.

- Highly motivated and self-driven.

- Problem-solver capable of multi-tasking efficiently and working across multiple projects.

- Only fully vaccinated candidate will be considered.

Visibility, is an established communications design agency located on the fringe of the city,

- We manage a broad spectrum of advertising and design projects (www.visibility.com.sg, www.visibility.com.mm)

- On the look out for Individuals with keen interest in product marketing on digital platforms

- With knowledge and/or inclination towards retail advertising and design projects

Project Execution

- You will be involved in ideation and developmental stages of design and marketing projects

- Function as bridge between client’s requirements and design output or related deliverables

- Comfortable with both internal discussions and coordinating between relevant stakeholders

Requisite Skills

- Familiar with basic functions of digital media platforms

- Has ability to identify and discuss online trends and ideas

- Comfortable with picking up and applying digital tools

Requirements:

- Candidate must possess diploma in Design, Creative, Digital media, Advertising, Marketing or Business or Communications

- Or very strong interest in pursing marketing or design as a career

Key Summary

The incumbent is a highly creative and dynamic individual with acute business acumen to manage, curate, implement and sustain the programmes and initiatives of Café Kawan and Mobile Café Kawan.

Key Responsibilities

• Assist to plan and design programmes/initiatives for Café Kawan and Mobile Café Kawan while proactively monitoring its progress, resolving issues, and initiating appropriate corrective action
• Asisst to recommend and adopt effective marketing strategies for new and existing programmes through various channels, in line with the Foundation’s objectives
• Ensure that expenses are within budget and identify ways to decrease operational costs
• Assist to draft application and proposals for submission to funding authorities to maximize grants and license approvals for operating the cafe
• Assist to oversee the recruitment, training, and supervision of café staff and volunteers
• Help to establish work standards and processes for the effective administration and running of the cafe
• Identify strategies to attract and engage the seniors in the community
• Manage successful partnerships, collaborations and communication with various stakeholders

Key Requirements

• Minimum Degree/Diploma with 3 years of working experience of a similar capacity in a service-oriented industry
• Certificate in Food Hygiene is preferred but successful candidates without the certification must be willing to complete the course
• Preferably with some hands-on experience in food preparation
• Experience with social media and in managing volunteers will be a plus
• Team player with excellent people management skills
• Resourceful and possess strong organisational skills
• Penchant for working with the elderly and their caregivers
• Excellent communication skills in English and Mandarin
• Ability to converse in Chinese dialects is an added advantage

Salary range is indicative and will commensurate with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

Job highlights:

• Global famous brand for high quality writing and art products
• Part of Faber-Castell’s Global marketing network
• Working in a creative and artistic product field

Job Description & Requirements:

1. Execute marketing campaign on web, database marketing, email, social media to achieve KPIs
2. Maintain Good brand presence on web and social media
3. Measure and report all digital marketing campaigns performance
4. Aligning consumer communication at every touchpoints – online and offline channels
5. Involved in growing e-commerce business by improving consumer experience and satisfaction, executing order fulfilment and maintaining good e-shop presence
6. He/she must be creative, having high interest working in digital world, having good digital communication skills to engage the consumers
7. Higher interest in identifying new consumer trends and insights
8. Skills in photography, videography or graphic editing will be an advantage

• 12-month contract (convertible) with completion bonus
• Hybrid
• With SAP experience added advantage

Job Responsibilities:

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account.
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order.
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy.
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes.
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter.
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement.
• Perform AR reporting on overdue balances and top accounts as per request from business units.
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Diploma/Degree in any field
• Min 1 years related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Experience with ERP system - SAP is a plus

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Completion bonus
• Chances to convert/ renew depending on company headcount
• Hybrid

Aethir, a leading decentralized cloud infrastructure company in the web3 industry, is looking for an experienced Executive Assistant to support our executive team. As an Executive Assistant at Aethir, you will play a critical role in managing administrative tasks, facilitating communication, and ensuring the smooth operation of our executive office.

In this role, you will be responsible for coordinating meetings, managing calendars, making travel arrangements, organizing and preparing documents, and handling confidential information. The ideal candidate is highly organized, detail-oriented, and proactive, with excellent communication and interpersonal skills.

Responsibilities

• Manage executive calendars, scheduling meetings, and coordinating appointments.
• Make travel arrangements and coordinate logistics for executive team members.
• Prepare and organize documents, reports, and presentations for meetings.
• Handle sensitive and confidential information with discretion.
• Act as a point of contact and provide assistance to internal and external stakeholders.
• Manage and prioritize incoming emails and correspondence.
• Assist with event planning and coordination.
• Perform general administrative tasks to support the executive team.

• Minimum of 2 years of experience as an Executive Assistant or similar role.
• Previous experience supporting C-level executives
• Proven ability to handle sensitive and confidential information with integrity.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite and calendar management tools.
• Ability to work independently and in a team environment.
• High attention to detail and accuracy.
• Experience in the web3 or technology industry is a plus.
• Willingness to travel as required

• Flexible work arrangements
• Generous paid time off
• Flexible working hours
• Training and development opportunities
• Amazing career opportunities in a growing global startup
• Employee token options

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

Benefits:

• 0 - 20% PRP (Performance-Related-Pay) every month
• 2% Medical allowance every month
• 14 days Annual Leave + Medical Leave per year

Job Description:

• Answer Queries, offer advice & introduce new services to customers and clients
• Able to work well in a team
• Ability to write and converse well
• Build and maintain relationship with customer and clients

Job Requirements:

• Good Communication and presentation skills
• Willing to learn and have a positive attitude
• Able to work well in a team and independently
• Ability to work in a fast-paced environment

22C1322 Maxhunt Resource Pte Ltd

R23116279 Ng Shu Wang

Job Role & Responsibilities:

• Responsible for monthly processing of Payroll including Staff, Gardeners, Workers wages & Overtime).
• Preparing of HR documents for hiring of Staff, Foreign Workers & Gardeners.
• Disciplinary handling, promotions, confirmations etc.
• Administration of NS, maternity, childcare, paternity & insurance claims when necessary.
• Handle tax clearance for resignations/terminations etc.
• Manage all recruitment process, on-boarding activities, training and performance appraisal.
• Processing of Work Pass Applications, renewals & cancellations.
• Handling and managing employee leave records, employee information, medical claims etc.
• Handling of WICA and Insurance for employees
• Familiar with purchasing of PCP for foreign workers.
• Knowledge of Landscape Company Registration
• Handling of vehicles, accident reporting etc.

Requirements:

• Minimum two years experience as a HR Generalist (Recruitment,Payroll, Benefits, Administration etc)
• Minimum GCE O'Level/Diploma Holder
• Familiar with MOM rules & regulations is a must.
• Proficient in Microsoft Excel and Microsoft Word
• Knowledge of Infotech Payroll Software would be an added advantage.
• Singaporeans & Permanent Residents are only invited to apply.

ARTICARES - We are leaders in innovative medical technologies including human like decision-making robotics and artificially intelligent solutions that facilitate personalized rehabilitation after injuries such as stroke, dementia, and accidents – a common occurrence in aging population. Our solutions are the outcome of strong collaborations between experts in medical and engineering fields, validated by clinical studies, and made available to you by people who care about making every step of patients’ rehabilitation journey a bit easier. Today, we are one of the fastest-growing companies in this field and our solutions are deployed in major healthcare institutions in Singapore, APAC & EU. We are global, richly diverse team boasting more than 8 nationalities with a vision to make a difference in the healthcare journey. We combine our innovations with out-of-the-box business offerings for providing comprehensive support throughout the hospital to home journey of patients. Join us to make a real difference.

Position/job title

Business Development & Marketing Specialist

As a Business Development & Marketing Specialist, your primary goal is to drive business growth. You will develop new business proposals focused on financial gain, as well as establishing strategic partnerships to build long-term relationships with new and existing customers. You will work closely with the Sales team to create and apply an effective Sales strategy. You will also be responsible for ensuring successful company branding and marketing. This is a full-time role based in Singapore.

Role Description

• Identify new business opportunities and partnerships to expand market reach (B2B and B2B2C)
• Responsible for the new market analysis and development including sales channels growth internationally.
• Implement digital marketing strategies tailored to healthcare professionals and institutions.
• Establish, develop, and maintain positive business and customer relationships.
• Proficiency in writing persuasive and effective business proposals
• Analyse customer needs and industry trends to develop strategies for business growth.
• Collaborate with KOLs for product endorsements and participation in educational events.

Qualifications

• Bachelor's or master's degree in business, marketing, or a related field. A background in life sciences, engineering, or a healthcare-related field is advantageous.
• Proven experience in business development and marketing within the MedTech or healthcare industry.
• Excellent communication skills with the ability to convey complex medical concepts to both technical and non-technical audiences.
• Proficient in using relevant software and tools for marketing analytics and customer relationship management.
• [Optional] Physio or occupational therapists with good communication skills can also apply.

Job Highlights

• Hybrid Working Model
• Medical + Dental Benefits
• Birthday Leave

Duties and Responsibilities

• Plan, develop and execute marketing initiatives for social media platforms
• Assist with marketing campaigns, including content creation, new-product launches and sales enablement
• Conduct thorough market research to identify trends, competitor offerings and user needs.
• Work closely with stakeholders to define new features, improvements and functionalities for product.
• Plan and execute product launches, coordinating with marketing and sales teams.
• Review and refine content materials to maintain high-quality standards.

Qualification and Skills

• Bachelor's Degree
• Ability to work independently
• Detail-oriented, excellent written and verbal communication skills
• Strong subject expertise and knowledge in Secondary Science will be an advantage
• Prior experience in content development for educational materials will be an advantage

· Able to handle full set of accounts

· Handle quarterly GST submission and receivables

· Perform Accounts Payable function (i.e process invoices and payments)

· Manage month end close process and ensure all journals, bank reconciliations & etc

· Prepare monthly management reports

· Preparation of year end statutory financial statements

· Preparing documents for annual audits and liaising with auditors

· Liaise and communicate with bankers and internal related departments

· Ensuring compliance with current accounting standards

· Preparation of corporate tax computation

· Preparation of annual budget

· Assist in any other ad-hoc duties as assigned

· Prepare software Skills MYOB Software , IFCA ,Others

· Accounting experience in the Property Development industry would be an advantage

JOB DESCRIPTION

· Preparing the monthly profit and loss, and balance sheet reports

· Managing full sets of accounts AR/AP/GL, including monthly/quarterly/yearly account closing

· Perform inter-company transactions reconciliation

· Maintain fixed assets and FRS116 recording and filing

· Prepare audit schedules and bank reconciliation

· Preparation and e-filing of GST

· Support & prepare documents and materials for auditing & tax purposes

· Perform other ad-hoc duties as assigned by the Management/head of the department

Requirements

· A recognised Diploma/ Professional Degree (Finance/ Accountancy /Banking or equivalent)

· Preferably Experience in XERO/NetSuite Accounting Software

· Proficient in MS Word & Excel (i.e. V-lookup)

· Self-motivated & able to plan, organise and work independently to meet job objectives and deadlines

· Good Team Player

· At least 2-3 years of working experience in similar position

PRISM+ is looking for a Digital Marketing Intern to assist in executing marketing and promotional activities alongside other related digital marketing activities. Being a high-growth company, we are looking for a candidate who is a passionate strong self-starter to manage regional markets’ (Malaysia) marketing needs.

Join us for this internship opportunity to gain regional exposure as you manage overseas markets and grow your skillset in Digital Marketing as you take ownership of your work – all while having the opportunity to experience the dynamism of a high growth start-up environment.

Responsibilities of a Digital Marketing Intern includes but are not limited to:

• Support in the execution of e-commerce digital projects
• Spearhead the communication and coordination of influencer marketing activities
• Foster strong relationships with media and influencers for periodic mass activation
• Maintenance and optimization of social media accounts
• Creative thinking and development of new designs and concepts for ads
• Perform competitive market analysis and research
• Other ad-hoc marketing duties as required

• Currently enrolled in an undergraduate course for Marketing, Communications, Business, or a similar field
• Passionate storyteller to effectively communicate the brand’s story
• Meticulous and strong attention to detail
• Excellent verbal communication and writing skills
• Keen interest in e-commerce and digital marketing
• Team player with an ability to work independently under pressure
• MS office proficiency preferred
• Familiarity and experience with social media and/or influencer marketing will be a plus
• Preference will be given to candidates looking for a 6 month internship

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

Informa Festivals are not your ordinary B2B events; they are dynamic gatherings that infuse energy into every facet of a tech professional’s journey. Informa Festivals is where innovation meets opportunity, and our Asia flagship event, Asia Tech X Singapore, is a testament to that promise. As the heartbeat of the tech world, Asia Tech X Singapore converges the brightest minds, the boldest ideas, and the latest breakthroughs in technology. Imagine a place and time where the most influential figures in the tech industry converge, where innovative ideas and cutting-edge technologies take center stage. With a laser focus on key topics such as AI, cybersecurity, metaverse, and Web3.0, our events are a playground for those who thrive on the cutting edge. At the heart of all Informa festivals lies the essence of true connection—a catalyst for trust and collaboration. As firm believers in the power of events in connecting people to inspire genuine positive change in the world, we specialize in crafting an environment that nurtures structured serendipity, fostering meaningful connections and sparking creativity.

As an Apprentice, Marketing Support, you will play a crucial role in assisting our marketing team in various aspects of marketing and promotional activities. You will be responsible for producing and deploying social media and digital content, executing email marketing campaigns, and collaborating with media and other partners to enhance our brand's visibility. Additionally, you will be involved in managing on-site marketing activities.

Key Responsibilities:

Produce and Deploy Social Media and Digital Content:

• Create engaging and relevant content for social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn.
• Schedule and post content on social media channels.
• Monitor social media engagement and respond to comments and messages.
• Assist in developing and implementing digital marketing strategies.

Execute EDM Campaigns:

• Collaborate with the marketing team to create email marketing campaigns.
• Manage email lists and segment them for targeted outreach.
• Schedule and send promotional emails.
• Analyze email campaign performance and suggest improvements.

Engage, Onboard, and Monitor Media and Other Partners:

• Identify potential media and promotional partners.
• Develop relationships with partners and coordinate joint promotional activities.
• Monitor partner performance and report on key metrics.
• Ensure partners adhere to branding and messaging guidelines.

Provide and Manage Onsite Marketing Activities:

• Assist in the planning and execution of onsite marketing events and activities.
• Coordinate logistics for marketing events and ensure materials are prepared.
• Collect and analyse data from onsite activities to measure their effectiveness.