Music Development Executive at Hark Music

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

About Us:

Care Community Services Society (CCSS) is a non-profit organization dedicated to supporting vulnerable communities in Singapore by providing essential social services and programs. Through our wide range of initiatives, we aim to foster social integration, uplift individuals and families, and build a more caring and inclusive society.

Position Overview:
We are looking for a dynamic and highly motivated Executive in Corporate Communications to join our team. This role will involve overseeing all aspects of internal and external communications for CCSS, including managing corporate collaterals, content creation, and liaising with service providers. Additionally, this position will take on the responsibility of enhancing SG Cares Volunteer Centre’s branding strategies.

Roles & Responsibilities:

Corporate Communications

• Develop and implement communication strategies to strengthen CCSS's corporate identity and messaging across various platforms.
• Create and curate engaging content for internal and external communications, including newsletters, reports, social media, website content, and more.
• Vet and review content for clarity, tone, and consistency, ensuring alignment with CCSS's values and goals.
• Oversee the production of corporate collaterals such as brochures, annual reports, press releases, and promotional materials.
• Collaborate with design teams to ensure high-quality visual assets and artwork align with branding guidelines.

Brand Strategy for SG Cares Volunteer Centre

• Develop and execute branding strategies to enhance SG Cares Volunteer Centre’s visibility and engagement.
  • Ensure cohesive messaging for SG Cares initiatives across various platforms, collaborating with relevant stakeholders to promote volunteerism and community service.

Stakeholder Engagement

• Liaise with internal teams and external service providers to ensure smooth and effective communication flow.
• Build and maintain relationships with key media contacts, partners, and service providers to support communication efforts.

Requirements:

• Bachelor’s degree /Post Graduate Diploma/Professional Degree in Mass Communications, Public Relations, Marketing, or a related field.
• At least 2 years of experience in corporate communications, content creation, or branding.
• Strong written and verbal communication skills, with a keen eye for detail.
• Proven experience in content creation, copywriting, and managing corporate collaterals.
• Familiarity with design principles and working with design teams (knowledge of design software is a plus).
• Ability to handle multiple projects simultaneously and meet deadlines.
• Strong interpersonal skills and the ability to work collaboratively with cross-functional teams.
• Passion for social causes and community service is a plus.

Benefits:

• Comprehensive healthcare benefits
• Opportunities for professional development and training
• Meaningful work that makes a positive impact on community
• Supportive and collaborative work culture

How to Apply:
Interested candidates are invited to submit their resume, along with a cover letter and portfolio (if applicable), to [[email protected]] by [25 Nov 2024].

Join us in making a difference in the lives of those who need it most!

Job Description:

The Marketing Sales Executive plays a crucial role in driving sales and revenue growth through the implementation of strategic marketing initiatives and effective sales techniques. This position requires flexibility in working hours, including weekends, public holidays, and night shifts as per business requirements.

Responsibilities:

1. Sales Generation:Develop and implement sales strategies to achieve revenue targets and increase market share.
Identify and pursue new business opportunities through prospecting, networking, and cold calling.
Build and maintain strong relationships with clients to understand their needs and preferences.

2. Marketing Campaigns:Collaborate with the marketing team to develop and execute integrated marketing campaigns that align with sales objectives.
Utilize various marketing channels such as digital advertising, email marketing, and social media to generate leads and drive customer engagement.

3. Client Management:Act as the primary point of contact for clients, addressing their inquiries, concerns, and feedback in a timely and professional manner.
Conduct regular meetings and presentations to update clients on product offerings, promotions, and industry trends.

4. Sales Negotiation:Negotiate sales contracts and agreements with clients, ensuring terms and conditions are favorable to both parties.
Negotiate pricing and discounts to maximize sales while maintaining profitability targets.

5. Market Analysis:Conduct market research and competitive analysis to identify trends, opportunities, and threats in the industry.
Use data-driven insights to refine sales and marketing strategies and enhance the effectiveness of promotional activities.

6. Sales Reporting:Prepare and deliver regular reports on sales performance, including key metrics such as revenue, conversion rates, and pipeline activity.
Analyze sales data to identify areas for improvement and implement corrective actions as needed.

7. Flexibility:Willingness to work flexible hours, including weekends, public holidays, and night shifts based on business requirements.
Ability to adapt quickly to changing priorities and navigate challenging situations with resilience.

Qualifications:

· Bachelor’s degree in Marketing, Business Administration, or a related field.

· Proven track record of success in sales, with at least years of experience in a similar role.

· Strong interpersonal and communication skills, with the ability to build rapport and influence decision-makers.

· Excellent negotiation and closing skills, with a focus on driving results and exceeding targets.

· Proficiency in MS Office suite and CRM software is add on.

· Analytical mindset with the ability to interpret data and draw actionable insights.

· Self-motivated and results-oriented, with a passion for driving business growth.

· Willingness to work flexible hours, including weekends, public holidays, and night shifts as required by the business.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Offering 6 months Sales and marketing Internship with the possibility of converting into a permanent employee.

- Work in a cafe

- Staff meal

- Flexible working hours

Job Scope

- Create content with existing media assets

- Create online and offine marketing collaterals

- Caption and blog write-up

- Manage marketing calender

- Launch marketing campaigns

- Competent in photo and video editing

- Excellent time management skills

Job Description:

• Ensure timely and accurate recording of sales in the accounting system.
• Review reconciliation of merchant statements, cash receipts and POS reports.
• Process Sales invoice and follow up with collection.
• Assist in the monthly closing of Accounts Receivable.
• Prepare intercompany schedules, balance sheet schedules and GST reports for submission.
• Assist in annual audit.
• Ensure compliance of organizational process/procedures.
• Assist in ad-hoc projects assigned from time to time.

Job Requirements:

• Minimum 1 year of experience in related fields.
• Degree/Diploma in Accountancy or equivalent professional qualification.
• Experience in handling transactions and/or accounts of F&B industry is preferred.
• Proficient in Microsoft Excel.
• Experience in SAP would be an advantage.
• Positive working attitude, meticulous with accuracy & efficiency.
• Able to get along with others and display good team spirit.
• Able to work under pressure and adhere to tight deadlines.

Job Description:

• Oversee day-to-day operations of invoices/claim processing.
• Liaise with suppliers and business divisions on any discrepancies in invoices and other supporting documents.
• Review reconciliation of supplier statements and payments.
• Ensure compliance of organizational process/procedures.
• Prepare intercompany schedule and GST reports for submission.
• Work as a team within the department to ensure all documents are properly collated for timely submission.
• Assist in ad-hoc projects assigned from time to time.

Job Requirements:

• Minimum 3 years of experience in related fields.
• Degree/Diploma in Accountancy or equivalent professional qualification.
• Experience in handling transactions and/or accounts of F&B industry is preferred.
• Proficient in Microsoft Excel.
• Experience in SAP would be an advantage.
• Positive working attitude, meticulous with accuracy & efficiency.
• Able to get along with others and display good team spirit.
• Able to work under pressure and adhere to tight deadlines.

Benefits

1. Attractive Compensation: Earn up to $4,500 basic salary plus a variable bonus, offering a competitive package in the eCommerce and marketing sector.
2. Work-Life: Enjoy a 5-day work week (Monday to Friday) from 9 am to 6 pm, providing a structured and balanced schedule.
3. Location: Office situated at 8 Ubi Road
4. Career Growth: Opportunity to work in a fast-paced environment with room for personal and professional development, especially in the digital and FMCG/beauty industries.
5. Team Collaboration: Join a dynamic team where your contributions will be recognized and impactful in driving eCommerce and marketing success.

Job Description

We are seeking a driven and results-oriented Senior eCommerce Executive to lead the development and execution of our digital and eCommerce strategy. This role is pivotal in expanding our online presence, driving sales growth, and managing end-to-end eCommerce operations. You will work alongside the Commercial Manager to create impactful marketing campaigns and enhance our digital footprint.

Roles & Responsibilities

E-Marketing Strategy Planning:

• Collaborate with the Commercial Manager to develop and implement online retail strategies for Singapore and other Asia Pacific markets, focusing on revenue growth.
• Develop brand and product marketing strategies to align with business objectives, enhancing customer engagement and driving sales.
• Implement customer engagement activities, improve the eStore experience, and create content to boost conversion rates.
• Create engaging content, including copywriting for digital ads and email marketing (EDMs), to drive organic and paid acquisitions.
• Coordinate with cross-functional teams for the seamless execution of marketing and eCommerce activities.
• Develop and manage partnerships with Key Opinion Leaders (KOLs), media, brands, and stakeholders, from planning to execution.
• Prepare monthly performance reports, analyzing trends and identifying areas for growth.
• Stay updated on industry trends to keep content fresh and engaging.

eCommerce Channel Management:

• Oversee daily operations of the eStore and online marketplaces, ensuring smooth fulfillment processes and resolving customer inquiries efficiently.
• Maintain accurate and updated content across all eCommerce platforms, including products, pricing, and promotional information.
• Plan and execute promotional strategies to support key campaigns on platforms like Shopee, Lazada, and TikTok.
• Organize and manage livestreaming campaigns, collaborating with content creators to drive engagement.
• Troubleshoot eStore issues with external vendors and optimize user experience.
• Analyze product and campaign performance, making data-driven decisions to improve ROI.
• Perform any other ad-hoc duties as assigned.

Requirements

• Diploma or degree in business, marketing, or a related field.
• Minimum 2 to 3 years of relevant experience, preferably in the FMCG or beauty industry.
• Proven experience with platforms like Shopee, Lazada, and eStores, with a track record of driving eCommerce revenue.
• Familiarity with Shopify and basic knowledge of Adobe Illustrator or image-editing tools like Photopea is advantageous.
• Detail-oriented with a strong focus on accuracy and quality.
• Results-driven, proactive, and capable of working both independently and collaboratively in a fast-paced environment.
• Knowledge of social media, paid media tools, and digital analytics (e.g., Google Analytics) is a plus.

Additional Information

1. Salary: Up to $4,500 basic + variable bonus
2. Work Schedule: 5-day work week (Monday to Friday)
3. Hours: 9 am to 6 pm
4. Location: 8 Ubi Road

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Summary:

• Singapore's biggest distributor that carries a wide range of pet products
• Basic salary ($1700 - $1800)
• Incentives ($1400 - $2700)
• Commission ($300 - $1600)
• Location islandwide
• Mon - Fri @ 8 - 6pm
• Company vehicle provided
• Cash card, season parking, and fuel expenses are fully covered

Key Responsibilities:

• Identify potential clients and close sales leads
• Showcase products and highlight their benefits and features to meet the needs of prospective customers
• Establish and maintain strong relationships with existing and potential customers to foster trust and ensure long term business
• Develop a deep understanding of the company's products
• Handle price negotiations and contract terms to finalize sales agreements with clients
• Ensure customers receive adequate support after making a purchase
• Stay informed on industry trends and collaborate with internal teams
• Other ad hoc duties assigned

Requirements:

• Class 3/3A driving license required
• 1 year of experience in sales (preferably b2b), ok with outdoor sales
• Bilingual in English and Mandarin to effectively serve Mandarin-speaking customers

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Remuneration: Basic with AWS & VB

+ $120 Transport Allowance + $66 (Flexible Benefit Allowance) + eMedical Card (cover spouse + children under 18)

Work location: MacPherson

Working hours: Mon - Fri

Job Responsibilities:

• Administer concession policies and schemes
• Manage data/photo, card production schedule and resource management
• Prepare regular reports pertaining to the concession cards
• Perform end-to-end reviews and streamline operational processes
• Liaise with internal and external parties on concession card matters
• Identify opportunities for operational efficiency

Requirements:

• Higher Nitec with relevant work experience / Diploma
• Proficient in Microsoft Office (Word and Excel)
• Flexible and able to multi-task
• Able to lead and manage a team of 1

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Work location: Lavender

Working hours: Mon - Fri

Job Description:

• Your role is to hunt for companies and enquire whether they need any form of financing needs Eg: Business Loans/Corporate Investments
• Leads will be provided to you to set appointments.
• You will be required also to help them structure credit risk which helps to cover the clients, during the tenure of the loan

Job Requirements:

• Min. A’ Level/Diploma with a local polytechnic institute
• No prior experience are welcome to apply
• Comfortable with sales and self motivated

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Summary:

• Basic salary up to $3000
• Performance bonus
• Location: Changi
• 5 days work week
• No relevant experience welcome to apply!

Key Responsibilities:

• Work closely with employment agencies and source for good candidates
• Perform interview and select the right candidate for the company
• Follow MOM rules and regulations for employment
• Keep record of staff leaves
• Handle office administrative tasks and office purchase
• Upkeep company's assets
• Other related ad-hoc duties

Key Requirements:

• Able to attend HR related courses when required
• Bilingual in Mandarin language to deal with Mandarin speaking clients
• Candidates without relevant experience but keen to learn are welcomed

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

You will play a pivotal role in ensuring seamless day-to-day business operations by providing effective operational support to various teams, including Branding and Marketing, Media Solutions and Consumer Revenue, Partnerships and Engagement. You will manage a diverse range of administrative tasks and collaborate with cross-functional teams to achieve organizational objectives.

Job Responsibilities

• Administer procurement, payment, and billing processes, ensuring timely processing and compliance with organizational policies.
• Provide logistical and specialist support to team members, maintaining adherence to budget constraints and best practices.
• Collaborate closely with editorial, legal, procurement, finance, and corporate teams to enhance newsroom operations and related activities.
• Facilitate the execution of strategic initiatives and cross-functional projects, ensuring alignment with overarching business goals.
• Monitor and analyze budget performance, identifying opportunities for optimizing resource allocation.
• Recommend actions based on budget variances to ensure targets are achieved and expenditures remain within approved limits.
• Implement best practices and innovative solutions to enhance administrative workflows, ensuring efficient support for the newsroom and related functions.
• Regularly assess and refine administrative processes to identify areas for improvement and drive operational efficiency.

Requirements

• Diploma with relevant experience in support, budget management, or related fields
• Effectively bilingual and comfortable in written/spoken English and Chinese
• Proven ability to actively and effectively manage tasks in a dynamic environment.
• Strong aptitude for analyzing data to inform decision-making processes.
• Capacity to devise innovative solutions to operational challenges and drive continuous improvement.
• Proficient in identifying potential risks and developing strategies to mitigate them.
• Capability to make timely, informed decisions.
• Able to work independently but also connect with people and collaborate as a team

Summary:

• Basic salary up to $3600
• Performance bonus (up to 3 months)
• Location: Newton
• 5 days work week @ 8.30am - 5.30pm
• Familiar with hire purchase operations

Key Responsibilities:

• Make calls to collect outstanding payments
• Ensure timely and effective collection of all debts
• Negotiate re-payment plans
• Liaise with lawyer to follow up the legal actions against bad paymasters
• Maintain contact with clients to ensure the debts are clear
• Resolve queries about the outstanding debts
• Update daily receipts to the accounting system
• Other relevant ad-hoc duties

Key Requirements:

• Min Diploma in any field
• Min 2 year relevant experience
• Possess knowledge of hire purchase operations and the whole cycle of legal process

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words / PDF format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Position Overview:

We are seeking a results-driven Digital Media Sales Representative to join our dynamic team handling public sector accounts. You will play a critical role in driving revenue growth through the sale of our digital media products and services.

The ideal candidate must have the passion for digital media solutioning, a strong sales acumen, and the ability to build lasting relationships with clients. You must familiarise yourself with the products and be able to work cross-functionally with the content and marketing teams to customise solutions for clients.

Key Responsibilities:

• Identify and target potential clients through research, networking, and outreach.
• Develop and present customised digital media sales proposals to meet campaign objectives.
• Manage the entire sales cycle from prospecting to closing deals.
• Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction. You will work with both existing and prospecting clients and be responsible for their long-term objectives.
• Stay updated on industry trends, competitive landscape, and emerging digital marketing technologies.
• Collaborate with internal teams, including content and data partners to ensure client needs are met.
• Meet monthly sales targets and KPIs.
• Provide regular reports on sales activities and performance metrics to management.

Qualifications:

• 2 to 3 years in a Digital Media Sales role. Fresh graduates with the right attitude and mindset can apply.
• Proven experience in sales, preferably in digital media or advertising.
• Strong understanding of digital marketing concepts and strategies.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.

Benefits:

• Basic salary up to 4.8k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities:

• Assist users in navigating the system applications as well as providing L1 technical issues resolution via phone.
• Ensure all L2 and L3 issues are promptly forwarded to the software engineering team and to follow up to ensure these issues are resolved.
• Ensure issues are resolved within set Service Level Agreement and Objectives timeframes.
• Ensure user issues and resolution reports are submitted on a daily basis.

Prerequisites:

• Diploma or Degree in Computer Science and Information Technology or equivalent
• 1 to 2 years of relevant working experience in IT ticketing will be advantageous.
• Possess some technical knowledge in Java or C# will be beneficial.
• Strong customer service experience with end-users/customers involving each IT ticketing request/incident handled.

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

Job Responsibilities:

• Attend to feedback emails, ensuring thoughtful engagement and resolution-focused correspondence;
• Utilise system to check past feedback cases or create new feedback cases for the necessary staff to follow up;
• For cases not under TC purview, assist feedback provider to lodge feedback with authorities where necessary;
• Provide support to Estate team for feedback handling;
• Miscellaneous administrative duties on adhoc basis;
• Any other duties as instructed by your supervisor / HOD.

JOB REQUIREMENTS

• Able to handle high volumes of emails;
• Possess excellent and effective written communication;
• Be meticulous;
• IT savvy;
• To be stationed at Hougang Branch Office.

Working Hours either:

1. Morning Shift: Mondays - Fridays: 8am - 1pm, 5 days workweek OR
2. Afternoon Shift: Mondays - Fridays: 12pm - 5pm, 5 days workweek

Only shortlisted candidates will be notified.

Benefits:

• Attractive salary range of $2,200 to $3,000 plus variable bonus
• 5-day work week with two off days
• Rostered working hours providing flexibility
• Opportunities to work in a dynamic showroom environment
• Gain valuable customer service and administrative experience

Job Description:

We are looking for a friendly and customer-oriented Front Desk Officer to join our Sales & Marketing department at Alexandra Road. In this role, you will be the first point of contact for customers, managing phone calls, greeting visitors, and ensuring the showroom is in top condition. This position offers the chance to work in a fast-paced, customer-focused environment where attention to detail and excellent service are key.

Roles & Responsibilities:

• Answer phone calls and respond to general customer inquiries
• Greet and check in customers, ensuring smooth visitor flow in the showroom
• Manage the Sales Executive turn system efficiently
• Ensure that the showroom is neat and organized, including maintaining display cars
• Serve refreshments to customers and provide exceptional customer service
• Perform general administrative duties as required

Requirements:

• Experience in Receptionist or customer service roles
• Strong communication and social skills with a customer-first mindset
• Energetic, hardworking, and people-focused
• Basic knowledge of Microsoft Office and data entry
• Willingness to work weekends and public holidays
• Comfortable working at off-site locations when required

Additional Information:

• Location: 281 Alexandra Rd, Singapore 159938
• Photo must be attached to the resume ****
• Rostered working hours from Monday to Sunday as described

Our client is looking for an experienced Operations Executive to join their Dry Cargo team. In this role, you will manage and coordinate the operations of voyage and time charters, working closely with clients to ensure smooth shipping processes.

Key Responsibilities

· Monitor and Coordinate Charters: Oversee the operations of voyage and time charters.

· Client Communication: Liaise with ship owners and charterers to ensure smooth voyage operations.

· Claims and Demurrage: Manage and resolve claims, including handling demurrage issues.

· Charter Documentation: Prepare and draw up charter party agreements.

Ideal Candidate Attributes

· Smart, articulate, and has strong communication skills.

· Customer-oriented with a proactive approach.

· Able to work independently and handle responsibilities with diligence.

· Hardworking and detail-oriented.