About the Team 

As part of the Digital Acquisition Strategy and Operations team (DASO), our Ad Operations Intern  will get to work on various impactful projects related to the operational and strategic success of our team. These complex and data-driven projects will help aid in the success of ServiceNow’s digital ad campaigns. Our goal is to centralize and scale the digital marketing efforts within ServiceNow and ultimately drive success for our stakeholders. We work with many teams across ServiceNow like the Global Campaigns, Talent and Event Marketing teams to execute and drive their paid media programs. The role requires an acute attention to detail, an eye for operational efficiencies and a passion for discovery deep diving into data to find actionable insights.  Our Ad Ops team loves to collaborate, support each other, take on challenges, learn and have fun together. 

Successful Candidate will: 

·                Gain a solid understanding of how programmatic display, video, and social media platforms work to help us deliver and optimize ServiceNow digital campaigns to our target customers. 

·                Learn how to utilize a variety of tools that help us acquire new customers via our digital channels. 

·                Create and update operational manuals and checklists across the entire team that will improve efficiency with the launch and management of our digital campaigns. 

·                Utilize our data tools and platforms to learn how to pull reporting, analyze metrics and provide key insights of the impact of our work, performance and learnings. 

Successful Candidates will be involved many of the activities below:

              Support the Account-based Marketing (ABM) marketers in managing campaign setup and marketing activity plan processes in order to operationalize our ABM programs

•              Ensure that marketing programs are running properly, and lead flow is accurately credited for each customer, check pacing to be sure we are on track with our ABM plans. 

•              Assist the ABM marketers in curating content for marketing campaigns, interlock with global and APAC extended teams for content needs

•              Work with our digital marketing team on curating content for ABM digital campaigns including reviewing the relevant content, identifying campaign objectives, supporting reporting needs for performance reviews, and building promotional programs via social media.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 18 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands. 

Our Account Management teams are an integral part of We Are Social, the first level of Account & Client Management within our structure. We look to you to support your team in delivering our core service areas in Consultancy, Strategy and Engagement.

Your role is focused on a day-to-day delivery. Your team leaders will help you manage your tasks and priorities, although we do expect you to take responsibilities here too. You need to be conducting business in an effective manner with attention to detail and accuracy in all communications either internal or external.

We do expect you to keep abreast of the industry and consume a wide variety of social media looking for emerging trends and best practices, educating not only your own team but also the wider team here at We Are Social.

Your key responsibilities will include:

• Liaison between key stakeholders both internally and externally
• Monthly content planning and writing content briefs with local team for We Are Social’s Instagram page
• Posting of relevant quarterly global reports
• Understand the overall client business objectives and develop strategies as needed
• Assist the Account Manager and Account Director on day-to-day delivery of output
• Work with the wider team to ensure all content created is of the highest standards
• Attend briefings/meetings both internal, externally and prepare minutes
• Prepare and manage briefs and timelines as needed
• Respond promptly to clients’ concerns, feedback and request while ensuring regular updates on the statuses of each project/campaign
• Be meticulous and organised in content reviews and job filings

What are we looking for?

• Has experience working in an agency
• Ability to perform under stress to meet deadlines while still maintaining a high standard of output
• Understands basic agency processes while knowing the operational function of each department
• Attention to detail and organisation skills is a must
• Comfortable with writing, proofing and public speaking
• Skilled in MS office – PowerPoint, Word and Excel

1. Develop and execute comprehensive marketing strategies to promote the organization's products, services, and brand image.
2. Lead and manage a team of marketing professionals, providing guidance, support, and mentorship to achieve marketing goals.
3. Conduct market research and analysis to identify target markets, customer preferences, and emerging trends to inform marketing strategies.
4. Oversee the creation and implementation of integrated marketing campaigns across various channels, including digital, print, social media, and events.
5. Collaborate with product management and sales teams to develop effective product positioning, messaging, and go-to-market strategies.
6. Monitor and analyze marketing performance metrics, prepare regular reports, and provide recommendations for continuous improvement.
7. Manage the organization's brand identity, ensuring consistency across all marketing and communication materials.
8. Develop and maintain relationships with media outlets, industry influencers, and key stakeholders to secure positive media coverage and enhance the organization's reputation.
9. Oversee the development and maintenance of the organization's website, ensuring it aligns with brand guidelines and effectively communicates key messages.
10. Serve as the primary spokesperson for the organization, handling media inquiries, public relations, and crisis communications.
11. Collaborate with internal teams to ensure effective internal communication strategies, fostering employee engagement and alignment with organizational goals.
12. Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and provide strategic recommendations.

1. Post trades checking, reconciliation and filing functions
2. Identify and resolve post trade errors and discrepancies to ensure the accuracy of trade booking records
3. Checking and processing of commission invoices for payment
4. Handling of futures and bilateral margin calls
5. Transferring of Carbon units
6. Ad-hoc projects
7. Reporting to Swaps / Futures - Manager