Job Responsibilities

• Develop and implement strategies for vouchers, pricing, product expiry, and page design across e-commerce platforms such as Shopee, Lazada, Amazon, Shopify, CorDx online store and etc.
• Design product listings, including images and descriptions, to enhance visibility and sales.
• Create and manage customer recovery plans, handle feedback and queries to ensure a positive customer experience.
• Design and produce promotional materials such as banners, brochures, and advertisements for our physical store locations.
• Manage and create content for social media platforms including TikTok, Instagram, and Facebook and etc, focusing on engaging stories and posts to drive brand awareness and customer engagement.
• Develop promotional and informational materials for CorDx products, focusing on pricing strategies and product benefits.
• Design and prepare materials for CorDx trade shows, including booth and poster designs.
• Coordinate with local printing vendors for materials production and manage logistics for trade show activities.
• Produce marketing materials such as brochures and design retail shelf layouts in alignment with advertisement and promotional plans for retail outlets.
• Develop educational and promotional materials for CorDx distributors to enhance product knowledge and promote product adoption.

Job Qualifications:

• Bachelor’s degree in Marketing, Business, Communication, or related field.
• Experience in e-commerce and social media marketing.
• Strong graphic design skills and proficiency in design software.
• Excellent verbal and written communication skills, with proficiency in English and Chinese to speak with counterpart in China.
• Ability to work independently, manage multiple projects, and meet deadlines in a fast-paced environment.
• Creative thinker with strong analytical and problem-solving skills.

ROLES & RESPONSIBILITIES

In this role, you will be entrusted with the critical responsibility of overseeing daily financial transactions. This encompasses a range of tasks, including but not limited to, the verification of transactions, compilation of Finance related report to HQ in South Korea, and most importantly, ensuring the utmost accuracy of all accounting entries submitted by various stakeholders operating within our financial system.

Moreover, you will act as a vital liaison between our local colleagues in Singapore and the finance team based at our headquarters in South Korea. This position will require you to facilitate efficient communication channels, thereby enhancing collaboration and operational effectiveness. You will play a pivotal role in improving system functionalities which are crucial for timely and accurate daily reporting.

Roles and Responsibilities include but not limited to the followings:

1. Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
2. Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
3. Oversee the cash flow to maintain the financial health and liquidity of the organization.
4. Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
5. Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

1. Must able to read, speak / write / translate between English and Korean language to communicate and compile Finance related reports to HQ in South Korea
2. At least 2 year’s working experience in Accounting functions in Singapore
3. Degree in Accounting / Business
4. Meticulous and analytical
5. Business acumen & Finance savvy
6. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Job Description & Requirements

• Keep track of both AP and AR payments timely.
• Follow up closely with operations to resolve any unreconciled AP/ AR bank items.
• Perform day-to-day operations of the Accounts Payable and Accounts Receivable function
• Handle accounts with different vendors
• Equipped with basic IT, analytical and MS Excel skills.

Requirements:

• Areas of study in Accounting/ Business/ Finance
• Good analytical skills
• Proficient in MS Office, especially MS Excel
• Independent, confident, meticulous, good communication and interpersonal skills
• Proactive, good team player, willing to take up challenges and able to work under pressure to meet tight deadlines
• Strong accounting acknowledge
• Singaporeans preferred
• Location at East
• 5.5 days work week only

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.
  

We are looking for a Sales Executive to add value to our growth activities by identifying new commercial opportunities for the Sales Team in Singapore.

You will keep abreast of trends and market conditions to provide support in finding new prospects and converting these prospects. You will be an individual with an entrepreneurial mindset and strong determination and communication skills, someone with creative strategies and excellent time management and organisational abilities.

What you will do:

The sales team plays a significant role in driving growth and, as a Sales Executive, you are a hunter for the sales team and will be instrumental in growing our portfolio of SME, Mid-Market and Enterprise clients in Singapore. You will qualify leads, conduct essential market research and gather insights to help take the business to new heights. Afterwhich, you will own the end-to-end sales process from prospecting, pitching, negotiating, objection handling, onboarding and nurturing of Gross Transaction Value (GTV)

• Research companies across industries, verticals and segments in Singapore and gather information on key decision makers through LinkedIn and other sources 
• Target, find contacts for and and close (1) small, (2) mid market, and (3) enterprise customers through outbound activities to complement our top line growth alongside inbound channels
• Conduct screening and qualifying calls on all leads, quickly and intelligently identify key indicators and feed results back to the team in Singapore in insightful and actionable ways 
• Ensure timely follow up with new customers to ensure they onboard onto the service and have a seamless experience with CardUp 
• Conduct product demonstrations via video call to help users with onboarding and payment setup when required 
• Understand all the prospects needs, problems or wants and explain how our solutions align with their pain points and Up-sell when appropriate
• Assist with sales tracking and reporting across the full sales funnel and own the moving of opportunities through the pipeline - from source, inbound leads, account sign ups and conversion. 
• Grow topline sales funnel by supporting the team in outbound activities such as prospecting for meetings, researching contacts and key names within each target segment
• Strengthen our product - collate and research on key product feedback, competitor features, providing us a strong detailed view on CardUp https://www.cardup.co/  in the landscape
• Stay current with trends and competitors to identify improvements or recommend new products
• Attend networking events and workshops and generate leads and prospects to follow up with.
• Meet sales targets, and given OKRs and maintain strong data hygiene into all available CRM systems
• Any other ad hoc tasks assigned

What we are looking for:

• Minimum 3 years of sales and hunting experience in Fintech
• Self-motivated and goal-oriented, desire to deliver results
• Ability to negotiate and understanding of marketing skills
• Knowledge of Cardup’s suites of product will be a bonus
• Avid interest in sales and commercial roles
• Willingness to learn and juggle multiple projects
• Capability to work under strong pressures to deliver in a fast paced environment
• Ability to time manage and prioritize multiple tasks well, from prospecting to following up and nurturing of leads to drive adoption.
• Sheer curiosity within payments and Fintech
• Ability to work well within short turnaround times and tight deadlines
• Willingness to support cross functional teams with strong communication skills
• Hard working, proven experience in qualifying customers and handling an extensive daily call volume.
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time
• Candidate must be adaptable to constantly changing requirements, and to be independent and highly disciplined.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality.
• Knowledge of MS Office Softwares, Hubspot, Metabase, Pipedrive, Qlik.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Entry level to junior position for candidates with experience in digital and social media marketing. You must be competent in social media marketing, have a strong interest in food and a solid portfolio to show for this.

Please include your expected salary range in your application.

A key player in the seafood sector, the company’s services include seafood trading, processing and retailing. The company believes in sustainability and bringing the best seafood for all to enjoy.

Key Responsibilities:
Support the Brand and Marketing Manager on all brand and marketing matters including:

• Plan social media calendars, create engaging content and manage the social media channels (LI, FB, IG and Tiktok etc. for both B2B and B2C brands);
• Strategise, implement and manage ad buys on Meta, Tiktok and Google, with effective tracking for campaign results and improve ROAS;
• Collaborate with influencers and other brands to achieve brand and marketing objectives;
• Monthly reporting of digital marketing initiatives and ROIs;
  Work with in-house designers and manage agencies for design work and SEO (including updating on shopify site);
• Produce seo-optimised blog copies for website;
• Oversee design and creatives for all marketing materials and collaterals;
• Support integrated brand and marketing campaigns for a wide range of products;
• Other adhoc duties assigned;

Requirements:

• Up to 3 years’ experience in digital and social media marketing, preferably in-house and in the FMCG industry
• Diploma/Bachelor in business and/or marketing preferred
• Have proven tracked record of managing ads campaigns from planning to implementation, tracking and reporting
• A good eye for aesthetic
• Possess relevant skills for social media content creation with a solid portfolio to show
• Able to use capcut or other video editing softwares to create reels/Tiktoks
• Familiar with digital marketing ad buy and its technical requirements
• Able to produce content in Mandarin for China market
• Self-starter with strong project management skills and ability to work on multiple projects and deliver them within given timelines
• Able to work with and manage designers and agencies
  

A plus if you have:

• Website management experience (shopify)
• Packaging design experience (to vet)
• GA4 reporting
• A passion for seafood, of course!
  

About the Role:

• Assist with preparing pre-qualification documents for tenders and inquires.
• Register leads/opportunities in Engage and maintain to current status, when required.
• Follow up on quotations/proposals from identified vendors/sub-contractors.
• Working with the operation team and updating the finance file for monthly forecasts of secured contracts and ad hoc opportunities.
• Support the operation team for Ad hoc quotations, review the quotation with Team leaders for customer submissions, follow up with customers for conversion to POs, and collect the work completion DO from Team leaders. Submit the ad hoc BR with the HOD approval and submit admin for invoicing.
• Collect the completed contract PM/ASD service report, review it, and work with the HOD to improve it. Submit the contract BR with the HOD approval and submit admin for invoicing
• Support vendor follow-up quotations for ad hoc jobs and contract renewal.
• Vendor management and maintain the shared booth.
• Overtime review of both contract and ad hoc as per planned BTR (Costing sheet).
• Ops SharePoint management with Team Leaders - contract document, BTR, completed service report, leave planning and standby, Ad hoc status, and Finance forecast and results.
• Manage order processing and collaborate with operations/project teams to ensure smooth execution of newly secured orders

About You:

• Degree in Business Administration, Operations Management, or a related field.
• Prior experience in sales support and operations roles is an advantage.
• Proficiency in preparing pre-qualification documents for tenders and inquiries.
• Familiarity with financial forecasting for secured contracts and ad hoc opportunities.
• Skilled in preparing and reviewing ad hoc quotations with team leaders and submitting customer approvals for invoicing.
• Capable of collecting, reviewing, and improving service reports for contract performance.
• Experience in vendor management and renewal processes.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills for coordinating with teams, vendors, and customers.
• Problem-solving mindset with the ability to multitask and prioritize effectively.
• Proactive and self-motivated, with a commitment to meeting deadlines.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement

Job Summary:
We are seeking a detail-oriented and experienced Logistics Executive to manage and oversee the import/export operations, ensuring full compliance with relevant customs regulations and international trade laws. The ideal candidate will be responsible for ensuring the smooth execution of logistics processes, guiding internal stakeholders on compliance matters, and maintaining accurate documentation for audit purposes.

Job Description:

• Implement and monitor import/export policies and procedures in strict adherence to the Customs Acts and regulations of relevant countries and authorities, ensuring smooth international trade operations.
• Provide expert guidance to internal teams on regulatory and licensing changes impacting compliance, particularly in relation to the exporting country’s legal requirements. Stay up-to-date on global trade laws and proactively advise stakeholders of any changes.
• Ensure all export-controlled items are properly documented and tracked, adhering to best practices. Maintain up-to-date records for all shipments and ensure compliance with regulatory requirements for internal and external audits.
• Maintain complete and accurate records of import/export activities for internal audits and external regulatory audits, ensuring transparency and compliance with applicable legal standards.
• Collaborate with various internal departments (e.g., legal, finance, operations) to ensure compliance across the supply chain and effective resolution of any issues related to customs and import/export processes.

Requirements:

• At least 3 years of experience with the Singapore Strategic Goods (Control) Act and U.S. Export Control Regulations (e.g., ITAR, EAR), with a solid understanding of compliance requirements for international trade and technology exports.
• Proven experience in managing export controls, particularly in technology systems or regulated tech industries, ensuring adherence to legal and regulatory standards.
• Strong interpersonal, presentation, and communication skills, with the ability to effectively collaborate with internal stakeholders and external regulatory bodies.
• Previous experience in logistics, with a solid understanding of supply chain management and the movement of goods across international borders.

Job Description

a) General

1. Maintain and update Crewing Calendar factoring projects and in-house needs and crew leave.
2. Support and provide information on Time Off In Lieu (TOIL) entitlement for in-house crew on a monthly basis.
3. Maintain an updated crew database for both in-house and freelancers with positions, grades, job scale, and performance, rate of professional fees, responsiveness, reliability, skills and technical competencies.
4. Any other ad-hoc crewing responsibilities.

b) Project-Related

1. Obtain relevant project information from Sales Department for crewing needs including details such as location of project, crew positions, duration of project, crew rate, and any other additional requirements.
2. Consult project technical manager to identify the crew requirement and skill sets required for each project.
3. Roster project with in-house and freelance crew.
4. For freelancers - Negotiate fees, manage contracts and other documents, and outline expectations and company policies.
5. Arrange and/or coordinate crew logistics including preparation of per diems, visa application, flight, accommodation, transportation, and meals.
6. Plan for crew contingencies for unexpected situations that may jeopardize projects.
7. Supper project crew by playing an active role in all communications related to crew (logistics and crew welfare).
8. Provide replacement crew if a crew member becomes unavailable due to sickness, flight cancellations, etc.
9. Assist in all project closeout activities including evaluation of project performance (from crew perspective), archival of projects, and preparation of close out reports.
10. Incorporate crew performance evaluation reports into crew database.
11. Tabulate and analyse project crew financials (freelancer fees, logistics, Per Diems, etc.) report to Crewing Manager cost over-runs or irregularities.
12. Verify invoices received from freelancers for billing.
13. Assist in reimbursements for projects for in-house crew members.

Requirements

• A qualification in business/economy/finance/HR or any other related area.

• Minimum of 2 years’ experience of working experience in related field.

• Excellent client management and relationship skills

• Excellent organisational, communication, interpersonal and project management skills

• Ability to contribute and multi-task in a high performance and fast-paced environment

• High attention to details

• Negotiation skill

• Expert proficiency in Microsoft Office suite

• A good understanding of mass media and communication (preferably in broadcasting industry)

Are you an outgoing and dynamic individual with a passion for sales and a background in Fast-Moving Consumer Goods (FMCG)? Calgin Enterprises is looking for an enthusiastic Outdoor Sales Executive to join our team. In this role, you will be responsible for promoting and selling our products to industries and other customers in your designated area.

Benefits:

• Salary with commission.
• A company van will be provided for work-related travel.
• Opportunities for professional development and career advancement.
• Supportive and friendly work environment.

Key Responsibilities:

• Develop and maintain relationships with current and potential customers.
• Carefully monitor contacts, promotional activities, and sales volume.
• Identify new business opportunities and maximize sales potential.
• Provide excellent customer service and address any queries or concerns.
• Prepare sales reports and maintain accurate records of sales activities.
• Collaborate with the marketing team to implement promotional strategies.
• Handle deliveries and ensure products meet customer specifications.

Job Requirements:

• Minimum 2 years of experience in outdoor sales, preferably in the FMCG sector.
• Outgoing and personable with strong interpersonal skills.
• Customer service oriented, good team player with multi-tasking capabilities.
• Diligent and self-motivated with a results-driven attitude.
• Strong organizational and time-management abilities.
• Proficient in computer applications (MS Office, etc.).
• Must be comfortable with travel and working independently.
• Well-groomed & neat
• Must possess a valid Class 3 driving license.

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Company Overview:

prettyFIT is a leading ladies' shoes company in Singapore with a commitment to providing quality and stylish footwear to our customers. Our products are designed to fit any occasion and are loved by women of all ages. We are looking for an enthusiastic and results-driven E-commerce Executive to join our team.

Job Summary:

As our E-commerce Executive, you will be responsible for managing the online sales of prettyFIT. You will work closely with our marketing, operations, and IT teams to ensure that our online presence is engaging, user-friendly, and always up-to-date.

Key Responsibilities:

· Monitor website analytics to identify trends and opportunities for improvement

· Manage the e-commerce platform, including uploading of products and ensuring listings and pricing are accurate and up-to-date

· Execute and manage online campaigns, provide insights on campaign performance

· Order fulfilment in a timely and accurate manner

· Preparing weekly sales report for online and offline sales

· Collaborate with the IT team to identify and resolve technical issues, if any

· Monitor customer feedback and respond to customer inquiries in a timely and professional manner

· Keep up-to-date with e-commerce trends and best practices and provide recommendations to improve the online customer experience

Qualifications:

· Diploma in Business, Marketing, with Excel knowledge in Vlookup, PivotTable

· At least 1 year of experience in e-commerce, digital marketing, or a related field

· Good understanding of e-commerce platforms and website analytics

· Excellent communication and interpersonal skills

· Detail-oriented with strong problem-solving skills

If you are passionate about e-commerce, have good organization skills and are excited to join a dynamic and fast-paced team, we would love to hear from you. Please submit your resume, cover letter and expected renumeration to [email protected]

Overview:

We are looking for an energetic person with sharp social skills to give our customers a friendly, personal and positive experience every time! In this role you will be part of the Customer Service Team, handling phone enquiries with professionalism while delivering stellar customer service to all our customers. You will be required to have outstanding attention to detail, be well-organized and efficient. You will be expected to learn and understand LWB’s products and to use your skills to solve problems and make a positive impact in your day-to-day work in the Customer Service Department.

Responsibilities include (but not limited to):

• Handle day to day customer order enquiries, order-taking, processing, verification, amendments and cancellation through multiple channels (hotline, email, social media)
• Create and maintain customer database
• Understand customer needs and provide accurate information and suggestions to enhance customers’ experience
• Communicate across departments to ensure that orders are fulfilled
• Follow up on outstanding orders and perform call back to customers if necessary
• Provide timely service recovery to resolve problems or issues and escalate if necessary
• Collect data and feedback from customers and close the customer feedback loop
• Work as a team to achieve set targets for sales and ensure that the call centre service quality level is met
• Other ad-hoc administrative duties assigned

Minimum qualifications

• Diploma in any discipline
• Experience in customer service or contact centre will be an added advantage

Requirements

• Customer-oriented with good interpersonal and communication skills
• Pleasant disposition and personality
• Possess a sense of urgency
• Good phone etiquette
• Attention to detail
• Team player who thrives in a fast-paced environment
• Able to prioritise tasks effectively

This above role will play a crucial role in supporting the main Executive Assistant to ensure smooth operation of the International Business Office (IBO) administrative functions.

• Assist in booking travel arrangements, including flights, accommodation and transportation.
• Support the application process for Visas for the IBO team. Liaison with travel agencies, embassies and other group companies to confirm the latest Visa requirements for travel designations.
• Support EA to manage IBO team’s calendars.
• Manage official communications, including calls and emails. Act of point of contact between internal and external stakeholders.
• Assist in planning and organizing both internal and external meetings and events. Ensure timely communication and preparation with all relevant parties.
• Assist in reconciling and verifying the IBO team’s travel and entertainment claims in accordance with the Company’s business expense policy. This includes preparing travel requisition and submission of claims, etc via our system.
• Organise and maintain records, files and documents relating to IBO administration
• Assist in drafting and reviewing memos, letters and other correspondences
• Ensure confidentiality and accuracy in handling sensitive information
• Taking detailed meeting minutes
• Administrative duties and any other duties assigned by the Executive Assistant.

Requirements

• Minimum Bachelor’s degree in business administration, Office Management or equivalent
• At least 3-5 years’ relevant work experience
• Good communication and interpersonal skills
• High level of discretion and confidentiality

- Client Relationship Management: Build and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and loyalty. Act as the primary point of contact for clients throughout the sales process.

- Sales Tracking & Reporting: Track sales progress and key performance metrics, ensuring goals are met. Report regularly on sales performance, trends, and areas for improvement to senior leadership.

- Strong Client Service Focus: Exceptional customer service skills, with the ability to manage client relationships professionally and effectively.

- Market Research & Competitor Analysis: Stay informed about competitors’ offerings and trends in the insurance market, and work with the team to adjust sales strategies accordingly.

- Negotiation Skills: Ability to effectively negotiate contracts and terms with clients, ensuring mutually beneficial agreements.

· Service clients’ accounts and achieve sales targets

· Manage client’s expectations on project expectations

· Develop project execution strategy

· Obtain quotes from suppliers for materials/fittings for calculation of cost

· Prepare quotation and submission of tender/quotation

· Prepare project budgets and manage cost control based on clients’ budget

· Oversee kick-off meeting with clients

· Submit schedules, concept designs and sample materials for clients to review

· Update organiser/client on the commencement of work

· Coordinate with suppliers to ensure work is completed according to planned schedule

· Oversee handover of project and coordinate with clients regarding defects rectification

· Arrange for invoice billing to clients

· Ensure good client relationship and as primary point of contact for Clients' Project Management team

· Manage specialist design support services and take part in conversion process

· Perform any other adhoc duties

• Input all invoices data into system.
• Assist Accountant with performing month end accruals for any unprocessed invoices at the end of the month.
• Process ambassador expense claims for payment within 5 business days of receipt of claim
• Check all expenses reports and cheque requisitions to ensure that supporting documents are attached and proper approval have been obtained.
• Perform monthly reconciliations between Accounts Payable sub ledger accounts and supplier statements.
• Ensure that all payments are supported by adequate documentation.
• Follow all hotel policies and procedures pertaining to the Accounts Payable and payment procedures.
• Maintain an efficient filing system of Paid Invoices based on the vendors’ name.
• Reconcile balances of Account Payable in subsidiary ledger at the closing of each month with the General Ledger Control Account and prepare the "Aging List" of Accounts Payable.
• Maintain adequate up-to-date files for Account Payable Records and prepare monthly accruals for goods and services received.
• Responsible for auditing and processing all invoices. Ensure all invoices are attached to an approved and authorized purchase order. Audit all extensions, approval signature and any prior payment that has been made.
• To arrange the invoices alphabetically which has been posted in the computer and put them in a temporary file until such time that it is paid.
• Prior to payment, the Accounts Payable Officer must complete all the supporting documents such as Purchase Order and Purchase Request and attach them to the invoices.
• Should be aware of the deadline for the monthly payment of taxes, water, electricity, telephone and others.
• Keep all used cheque books for future reference.
• Maintain an efficient filing system of Paid Invoices based on the vendor’s name.
• Photocopy the supporting documents for Assets and Liabilities schedules.
• Assist the Accountant to determine the correct Expense Code.
• Assist the Accountant to solve the queries from suppliers.
• Ensure that a copy of all Purchase Orders are received and attached to the respective invoices.
• To maintain files for all Paid and Unpaid Invoices. Paid Vouchers should be filed according to the numerical sequence of voucher, with all supporting documents and invoices attached. Duplicate copy of vouchers should be filed separately in a control file and used for posting of payment transactions into the General Ledger and Accounts Payable Records.
• To balance and reconcile Suppliers Monthly Statements to the Hotel Accounts Payable Records.
• To reconcile balances of Account Payable in subsidiary ledger at the closing of each month with the General Ledger Control Account and prepare "Aging List" of Accounts Payable.
• To maintain adequate up-to-date files for Account Payable Records, prepare monthly accruals for goods and services received but not invoices.
• In the case of purchases through importation from outside the country, and where Letter of Credits (L/C) are required, the Accounts Payable Officer will maintain a record of all Letter of Credits and initial payments issued to the suppliers.
• To cooperate and assist with the reconciling of month-end Inventory Book Balances to actual physical counts.
• To maintain prepayment schedule and post journals to charge out to expenses where applicable.
• To assist Finance Manager in Fixed Assets recording, disposal, and tagging where applicable.
• To perform other accounting tasks that are required by the Accountant and Director of Finance.

Primary Responsibility

• Collaborate with marketing team to drive new ideas and strategies on new product development, and assist in the continuous improvement existing products.
• Material sourcing, research and reporting of market trends, work on process improvements to achieve better efficiency and cost.
• Evaluate acceptability of raw materials from new suppliers.
• Participate in product quality improvement to support Quality Assurance department regarding product complaints and cost improvements.
• Assist sales and marketing team with technical enquiries. Provide technical support to product development team.
• Work on new/existing product labelling, to review & update the product labelling to meet customer & regulatory regulations. (Singapore/Export Market)
• Prepare samples for sensory and evaluation.
• Document manufacturing protocols and standards (SOP).
• Maintain updated records of work activities: objectives of test, formulas, costing calculation, processing condition, required equipment and equipment setup.
• Perform maintenance and calibration of laboratory equipment, and maintain good hygiene & cleanliness in the R&D laboratory.
• Undertake any other duties as assigned by superiors from time to time.

Secondary Responsibilty

• QC inspection at production lines and maintaining QC documents
• Monitoring of critical control points
• Arrange to send finished products for microbial testing
• Ensure compliance with house rules and regulations
• Investigate customer complaints and non-conformance issues and provide root cause and corrective action to be taken
• Participation in all audit checks from customer, regulatory bodies and certification bodies. (SFA,ISO, Halal)
• Develop and constantly update material data base for product specification, nutritional information, etc.

The position is responsible for assisting the Director of Housekeeping in the overall management and strategy enactment of the Housekeeping Department. The focus of this position is to handle the day to day flawless operation of rooms cleaning, public areas as well as laundry.

Primary Responsibilities

Manages The Day To Day Housekeeping Operation Of Rooms, Public Areas And Laundry.

• Oversees the daily operation of rooms cleaning as well as turndown operation from room assignment to assignment handover.
• Directly supervises the Houseman team and is responsible for their daily assignment of tasks and projects.
• Oversees the daily operation of public areas with focus on daily task assignments and preventive maintenance plans.
• Oversees the daily operation of laundry ensuring uniforms as well as linen sorting out, delivery and returns are executed in a timely and effective manner.
• Acts as DOHK during his/her extended absences as tasked by him/her or by EAM Rooms.
• Identifies and communicates daily to the Executive Housekeeper of any operational, product or guest related concerns, presents suggestions and solutions that impact guests, expenses and productivity.
• Helps maintain departmental standards related to impeccable cleanliness and       personalised service to residents and guests in all areas impacted by Housekeeping.
• Ensures maximum efficiency and consistency by means of ongoing, thorough inspections and audits of suites and corridors, public spaces and back of the house.
• Performs daily audits through documented checklists of all areas as assigned by DOHK following Forbes, LQA and locally implemented criteria. Performs inspections and walkthroughs along with direct reports of their respective circles of influence.
• Leads with a hands approach on supervision, constructive recommendations, clear communication and prompt follow up; enforces the hotel’s rules and regulations and departmental policies and procedures.
• Assists with interviewing, selecting and training of new colleagues. Monitors and record their progress and productivity. Ensures training hours are executed as directed by HR and DOHK.
• Handles minor performance challenges and supports DOHK with appropriate documentation and counselling for all Housekeeping colleagues.
• Finalises, approves daily and weekly rosters, staffing levels, vacation and holiday schedules in accordance with forecasted occupancy and business needs, maintains and updates attendance records.
• Completes performance evaluations for direct reports, makes recommendations for promotions, salary increases and transfers.
• Monitors ongoing verbal and written communication between shifts to ensure thorough and complete handover.
• Reviews and analyses entries in Raffles Service log book and supervises key control.
• In charge of daily ongoing and scheduled communications with associated departments through established channels regarding necessary information related to room status, group arrivals, top VIPs, special projects, out of order rooms and repair requirements.
• Works hand on hand with Royal Service Manager for a flawless handling of Lost and Found. Manages physical inventory of Lost and Found item following SOP.
• Participates in, daily and periodic departmental communication meetings and training sessions with all levels of colleagues. Assists DOHK with post minutes and keeping training records.
• Makes sure established par stocks for room linen, uniforms, guest loan items and guest supplies are on-hand and controls consumption. In control of daily, weekly, monthly inventories and reports any discrepancies to the Executive Housekeeper.
• Liaises with outside contractors pertinent to information issued by the department head, appraises the quality and reliability of their contribution and makes recommendation for or against renewal of contracts.
• Assists DOHK to prepare financial analysis, departmental reports and budgets, design worksheets, documents and master lists as directed.

Provides An Experience That Exceeds Residents’ And Guests’ Expectations

• Analyses and responds to guest feedback to ensure that guest satisfaction is exceeded. Committed to continuously improve the quality of products, services and performance of team members.
• Resolves guest complaints in a sensitive, timely and appropriate manner in order to maintain the highest level of guest satisfaction and quality.
• Gathers guests’ feedback through daily interactions with guests and shares this feedback whenever relevant in a timely manner.
• Responsible for enhancing the product and services that is presented to the guest.
• Recommends and proposes changes to the product and its services based on market research and current trends.
• Supports the DOHK in leading the Housekeeping team with a Heartist® approach.

Management And Leadership Of The Housekeeping Team

• Plans for future needs and conducts recruitment in line with company guidelines.
• Conducts training needs analysis for housekeeping colleague and ensures training programs are designed and implemented to meet these needs.
• Conducts probation and annual appraisals in line with hotel guidelines.
• Develops talent for growth management performance issue.
• Supports DOHK to Coach, counsel and discipline colleagues to enhance performance.
• Establishes a productive work schedule that is in line with local labour laws.
• Supports the Housekeeping Team to be consistent in service, use a collaborative, enabling leadership style and have regular team meetings.
• Drives constant service and system improvement.
• Executes effective and consistent one on one with direct reports with mentorship and development in mind.
• Ensures that colleagues are aware of all Fire and Evacuation procedures as well as health and safety requirements.
• Ensures effective work processes in the department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that actively support Accor’s Corporate Social Responsibility program.
• Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Well-groomed and dressed following the property and company guidelines.
• Develops own knowledge and skills to grow as a business partner and leader.
• Ensures colleagues are aware of their duty of care as determined by legislation and that they maintain complete familiarity.
• Analyses and responds to guest talent satisfaction information; gives a positive commitment to continuous improvement of product and performance.
• Performs any other duties and responsibilities that may be assigned.

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

You will be responsible to ensure day to day financial transactions, including verifying, classifying, computing, posting and checking all accounting related entries submitted by stakeholders are accurate in the system.

This role will act as the intermediaries between other internal departments within the organization and also liaise with external parties with regards to accounting related matters.

ACCOUNTS RECEIVABLE

1.    AR Retail Sales, Collection & Reconciliation

2.    AR Non-Retail / Non-Trade, Collection & Reconciliation

3.    Bank Statement Reconciliation & Reporting

4.    Back-End Collection Creation & Refund Processing

FINANCE SUPPORT & REPORTING

1.    Bank Related Support & Liaison

2.    General Insurance Coverage

3.    Payment Terminals Arrangement & Follow-up

4.    Liaise with Company Secretary

5.    Liaise with Singapore Department of Statistics

6.    Ad Hoc Tasks/Projects assigned

1. Polytechnic Diploma or Degree in Accounting / ACCA

2. 1-3 years’ experience in related AR / AP / GL Accounting functions

3. Fresh Diploma or Degree Graduates may apply

4. Meticulous and analytical

5. Business acumen & Finance savvy

6. Detail oriented and able to work in a fast-paced environment

7. Intermediate or advance level competency in MS Excel

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances