The Operations Liaison Assistant will play a critical role in ensuring smooth communication and coordination between operations, sales, and customer service departments. This role involves supporting day-to-day operations, addressing customer needs, and ensuring a seamless experience for customers purchasing home and living products and consumer electronics. The ideal candidate is proactive, detail-oriented, and has a strong commitment to customer satisfaction.

Key Responsibilities:

Operational Support:

• Act as a bridge between warehouse, logistics, sales, and customer service teams to ensure operational efficiency.
• Monitor order processing, shipment schedules, and inventory levels to ensure timely delivery to customers.
• Assist in the coordination of returns, exchanges, and warranty claims for home and living products and consumer electronics.
• Identify and resolve delays or issues in product delivery by liaising with internal teams and external partners.

Customer Service:

• Serve as the first point of contact for customer inquiries related to product availability, order status, shipping, and aftersales support.
• Proactively communicate updates to customers regarding their purchases, addressing delays, and providing alternatives when necessary.
• Handle escalated customer complaints with professionalism, ensuring a positive resolution while maintaining customer satisfaction.
• Assist customers with technical inquiries related to consumer electronics, including troubleshooting minor issues and directing them to appropriate resources for support.

Administrative Coordination:

• Support the operations team by maintaining accurate records of inventory, order fulfillment, and service logs.
• Assist in tracking key performance indicators (KPIs) to identify areas for improvement in customer service and operations.
• Collaborate with the sales team to process special orders, promotional activities, and product rollouts.

Cross-Functional Collaboration:

• Work closely with the merchandising team to keep product details, pricing, and availability up to date.
• Coordinate with the technical support team to resolve customer issues related to consumer electronics.
• Assist in implementing operational improvements that enhance the customer experience and streamline workflows.

Requirements:

• Proven experience in customer service, operations, or administrative support roles, preferably in retail or e-commerce.
• Familiarity with home and living products and consumer electronics is a strong advantage.
• Strong communication and interpersonal skills to effectively collaborate with internal teams and customers.
• Ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and experience with order management or CRM systems (e.g., Salesforce, SAP) is a plus.
• Problem-solving mindset with the ability to resolve customer and operational challenges promptly.
• High level of professionalism, empathy, and customer focus.

Job Summary: The Procurement Executive is responsible for managing the end-to-end procurement process, including sourcing, negotiating, and purchasing goods and services to meet the organization’s needs. You will be handling procurement for both Singapore and Germany entity.

Key Responsibilities:

1. Supplier Sourcing & Management:

• Identify and select suppliers/vendors based on quality, cost, and reliability.
• Negotiate terms and conditions, including prices, delivery schedules, and payment terms.
• Develop and maintain strong relationships with suppliers to ensure quality and on-time delivery.

2. Procurement Planning & Strategy:

• Collaborate with departments to determine procurement needs and develop a strategic plan.
• Forecast demand and ensure stock levels meet organizational requirements.
• Prepare and monitor procurement budgets to ensure cost efficiency.

3. Purchase Order Management:

• Prepare and process purchase orders for goods and services.
• Track order status and ensure timely delivery of products or services.
• Manage vendor invoices and ensure accurate processing and payment.

4. Market Research & Cost Control:

• Conduct market research to identify new suppliers and market trends.
• Monitor and analyze market conditions to ensure competitive pricing and cost savings.

5. Compliance & Reporting:

• Ensure all procurement activities comply with company policies and legal regulations.
• Maintain accurate records and reports related to procurement activities, including supplier performance.

6. Team Collaboration:

• Work closely with other departments (e.g., Finance, Logistics, and Operations) to align procurement with company needs.
• Train and supervise procurement assistants and junior team members.

Qualification & Experience:

Degree, Diploma or equivalent Min 2 years’ experience. Good communication skills with the ability to collaborate effectively across teams and with peers. Detail-oriented, adept at multitasking and managing priorities to meet tight deadlines.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Finance Executive (AP)

Report to

Finance Manager

Brief Description & Role

This position is responsible for accurately processing and recording all accounting transactions, verifying the accuracy of invoices, and ensuring that payments are made in a timely manner.

Responsibilities

- Receive and review invoices, purchase orders and other payment requests for accuracy, completeness and compliance with the company policies.

- Enter and code invoices into the accounting system for approval and payment.

- Schedule and prepare payment runs, which may include checks, electronic transfer or other payment methods.

- Review and process employee expense reports, reconcile and ensuring compliance with company expense policies.

- Reconcile accounts payable sub-ledger to the general ledger, and assist with month end and year end closing procedures.

- Generate accounts payable report, aging reports and other financial reports as required. Provide data and analysis to support financial decision making.

Requirements

- Minimum diploma or equivalent with at least 2 years experience in accounts payable role.

- Proficiency in accounting software and MS Excel

Skills, Experiences & Knowledge

• Strong attention to detail and accuracy
• Excellent organisational and time management skills
• Preferably with knowledge of financial regulations and compliance.
• Ability to work independently and as part of a team.

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

• Evaluating campaign performance and data analytics

• Liaising with frontend and backend departments to promote programs and campaigns

• Working closely with team and coordinators

• Website and social media platform content update and content writing

• Organising events, exhibitions and promotional activities

• Ensuring marketing plans are executed according to the project timeline

• Organised, meticulous, results-oriented and can handle stress and tight deadlines

• Ability to multi-task and prioritize tasks in a fast-moving environment

• Possess great communication skills, creative, resourceful and a team player

• Handle customer complain

• Able to speak English and Mandarin to oversee Marketing activities with Chinese-speaking partners and agencies

• Assist in any ad-hoc duties when assigned

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Monthly basic salary ($2,200 - $2,400) + Commission + transport allowance

Responsibilities:

• Report to Business Development Manager
• Carry out daily Sales activities
• Create new customers and some existing customers.
• Build strong relationships and ensure a positive customer experience.
• Achieve sales targets and contribute to team goals.
• New fresh graduate is welcome.

Requirements

• Ambitious and proactive.
• Possess excellent interpersonal.
• Computer literate.

A Day In The Life

• Prepare tender cost estimates and tender documentation
• Conduct site measurement when required
• Take-off quantitites
• Manage procurement process and cost control
• Prepare variation order claims and progress claims
• Assist to finalise project accounts

What We Are Looking For:

• Diploma/Degree holder in Quantity Survey, Contracts Management or related field
• Minimum 2-5 years of relevant experience in interior fit-out
• Prior experience in Interior Design/Renovation industries is an added advantage
• Independent team player
• Good interpersonal and communication skills

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• A bachelor degree in accountancy
• Minimum 5 years of experience
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Liaise with Commercial Department on projects invoicing & Work in progress
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Prepare and analyze project budget and forecast reports
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• Holds a bachelor degree in accountancy/ finance or equivalent
• At least 5 years of experience in the required position
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels
• Location: Lentor

Job Description:

• Experience in handling full set of accounts
• Ensure month-end and yearly closing deadline are met
• Responsible for preparation and closing of monthly and annual financial statements
• Responsible for the full spectrum of Accounts payables and Accounts receivable
• Prepare Quarterly GST Submissions
• Assist in yearly audit , handle audit queries
• Assist to verify staff claims for reimbursement
• Liaise with external auditors and provide the required support to the auditors

Job Requirement:

• A bachelor degree in accountancy
• Minimum 5 years of experience
• IT savvy and proficient in Microsoft Office
• Good communication and interpersonal skills
• Independent and work well with others of various levels
• Location: Lentor

In this role, you will be entrusted with the critical responsibility of overseeing daily financial transactions. This encompasses a range of tasks, including but not limited to, the verification of transactions, compilation of Finance related report to HQ in South Korea, and most importantly, ensuring the utmost accuracy of all accounting entries submitted by various stakeholders operating within our financial system.

Moreover, you will act as a vital liaison between our local colleagues in Singapore and the finance team based at our headquarters in South Korea. This position will require you to facilitate efficient communication channels, thereby enhancing collaboration and operational effectiveness. You will play a pivotal role in improving system functionalities which are crucial for timely and accurate daily reporting.

Roles and Responsibilities include but not limited to the followings:

1. Driving the improvement of finance-related systems to ensure they meet the evolving needs of the organization.
2. Enhancing inter-departmental processes and systems to streamline workflows and foster greater efficiency.
3. Oversee the cash flow to maintain the financial health and liquidity of the organization.
4. Bridging communication effectively between the Finance team and the HQ Finance team located in South Korea, ensuring seamless exchange of information and ideas.
5. Executing various ad hoc tasks and projects as they are assigned, demonstrating flexibility and responsiveness to the dynamic needs of the business.

Requirements:

1. Must able to read, speak / write / translate Korean Language to communicate and compile Finance related reports to HQ in South Korea
2. At least 2 year’s working experience in Accounting functions in Singapore
3. Degree in Accounting / Business
4. Meticulous and analytical
5. Business acumen & Finance savvy
6. Intermediate or advance level competency in MS Excel, analytics and financial reporting

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

THE ROLE

The incumbent's main responsible in leading successful marketing campaigns to achieve business goals.

This role will be working closely with merchandising team, ops team and area managers to ensure seamless & efficient communications as well as support operational needs.

RESPONSIBILITIES

Marketing

• Build, lead and set priorities/ direction for the Marketing Communication Division
• Review company's brand positioning to strengthen brand presence and customer's relationship
• Monitor store outlets and competitor's presence to improve company's marketing performance
• Strategize and execute annual marketing strategy, budget and deliverables
• Manage Advertising and Promotions calendar and day to day in-house production activities.
• Provide art direction, copy-write and proof read all marketing collateral
• Manage and integrate marketing mix, above and below-the-line advertising and promotions
• Digital marketing and social media management
• Render support to Sales and Operations Department to generate ROI
• Ensure corporate identity guidelines of the brand across all areas of marketing communications are adhered to
• Establish and liaise with external vendors: suppliers, contractors, partners, advertising, media buying and event agencies
• Generate marketing reports for management to review
• Other Ad-Hoc duties assigned by Management

Sales

• Develop and implement a comprehensive digital marketing strategy that aligns with the overarching business objectives
• Oversee the strategizing, execution, and refinement of digital marketing campaigns across diverse channels, including SEO, SEM, social media, email marketing, and content marketing
• Set direction, review progress and making mid-course corrections

REQUIREMENTS

• Degree/Diploma in Business Studies/International Marketing
• Min 5 years of relevant experience with at least 3 years in managerial level Hands-on e-commerce and digital marketing experience
• Strong business acumen
• Excellent communication and interpersonal skills, a team player, and able to multitask.
• Well verse in strategic planning, managing, and executing marketing projects or campaigns

• To service existing accounts, activate and develop new user’s accounts
• To provide after-sales-support to customers
• Providing technical support to customers if necessary (training will be provided)
• Products demonstration & presentation
• Attractive renumeration/commission schemes
• ITE/DIPLOMA with 3 to 5 years outdoor sales experience
• Ability to communicate in Mandarin & English; Product presentation in English

Description

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams,including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• 5+years of experience in sales or business development within the IT sector.
• Strong knowledge of IT services and solutions.
• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.
• Strong understanding of the sales process and client relationship management.
• Proficient in MS Office Suite(Word, Excel, PowerPoint) and CRM software.
• Familiarity with recruitment processes and project staffing.

To secure, manage and achieve maximum room sales for D'Resort to meet revenue forecasts.

The Job:

• Develop, service and manage designated accounts, maintaining relationship with key accounts
• Identify new business opportunities, follow up on business referrals/enquiries and potential sales
• Conduct site inspection for potential clients
• Generate proposals and contracts
• Solicit long term lease with corporate clients
• Provide feedback to Sales Leadership on market situation and competitors’ activities
• Work with Marketing to ensure consistent lead generation
• Work with sales leadership to generate ‘out of box’ ideas for sales and motivational initiatives in developing promotional packages and sales strategies
• Meet pre-determined revenue goals through the activities of direct reports and identifying the process of yielding when required
• Ensure correct usage of CRM and other sales applications

Qualifications & Requirements

• Minimum Diploma in any field
• Minimum 3 - 5 years’ of experience in hospitality/hotel industry
• Excellent written and verbal communications
• Proficiency in MS office
• Ability to multi-task and adhere to timelines
• A team player and adaptable to changes

Job Description

• Assist and report to Warehouse Manager to ensure smooth daily operations.
• Perform dispatch duties which include sending equipment / parts for repair to designated vendors / service centres / manufacturers and Check and ensure that the repair equipment / parts are correct before collection.
• Prepare equipment according to the packing list and requirements as advised by the manager.
• Assist in receiving and sending equpiment to projects which include loading / unloading trucks, packing/unpacking of equipment, verifying and acknowledging delivery orders, preparation of delivery orders / packing list and other essential paperwork.
• Receiving of goods and preparation of paperwork according to Company’s procedures.
• Checking equipment returned from projects to ensure that equipment return matches the packing list of NEP Singapore.
• Maintenance and Housekeeping to maintain a clean and tidy warehouse.
• Assist warehouse on stocks tagging (barcode)
• Data entry for printing of barcode
• Maintain warehouse cleanliness and take responsibility to keep the workplace safe and organized.
• Any other ad hoc duties.

Requirements

• At least ITE Nitec Certificate or Diploma in Logistics or related-field.
• At least 2 year of working experience in Warehouse/Logistics/Supply Chain
• Meticulous, goal and process-oriented
• Proficient in using computer softwares, e.g. Microsoft Office and Inventory Management System
• Able to carry a manual load of 20kg is a must
• Possessing a forklift license is a must

About Us

DFI Retail Group (“Group”) is a leading pan-Asian retailer. At 30th June 2021, the Group and its associates and joint ventures operated over 10,000 outlets and employed some 230,000 team members. The Group had total annual sales in 2020 exceeding US$28 billion. The Group provides quality and value to Asian consumers by offering leading brands, a compelling retail experience and great service; all delivered through a strong store network supported by efficient supply chains. The Group (including associates and joint ventures) operates under a number of well-known brands across food, health and beauty, home furnishings, restaurants and other retailing.

DFI Retail Group is a member of the Jardine Matheson Group.

The Role

The successful candidate will have the opportunity to gain exposure to the retail landscape and make an impact on the success of the business. The candidate will be work closely with our retail leadership, commercial, supply partners, and logistics team to ensure that our customers have improved on shelf availability, as well as utilizing analytical skills to identify trends and opportunities for process improvement and report on key performance indicators to help guide decision making. The key responsibilities are as follows:

• Develop and maintain demand forecasting models to accurately predict product demand
• Effectively build the promotion uplifts and manage trend, and seasonality with respect to the DFI Banner stores
• Collaborate with commercial, category and vendors to ensure the timely availability of products
• Create the supply planning in collaboration with the supply partner and monitor inventory levels and adjust replenishment orders as needed
• Analyze data and use it to identify trends and make recommendations for process improvement
• Participate in the development and implementation of inventory management strategies
• Maintain accurate records of inventory and demand forecasts
• Monitor and report on key performance indicators, such as fill rate and inventory accuracy
• Utilize analytical skills to identify trends and opportunities for process improvement

About You

• Bachelor's degree in Statistics, Supply Chain Management, Business Administration, and/or related field
• Minimum 3 years of experience in a supply chain/demand planning role
• Proficiency in demand forecasting and inventory management skills, systems knowledge
• Proficient in Microsoft Excel, Power BI or Data Query/Analytics
• Good analytical and problem-solving skills
• Excellent communication and collaboration skills
• Ability to work independently and manage multiple tasks effectively

Benefits

• Team Member Discount
• Subsidized Medical and Dental Benefits
• Training Opportunities
• Career Advancement

Description:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements:

• Proven experience in sales or business development within the IT Services & Consulting industry

• Proven ability to acquire new clients and achieve sales targets in the APAC region.

• 5+years of experience in sales or business development within the IT sector.

• Strong knowledge of IT services and solutions.

• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

• Strong understanding of the sales process and client relationship management.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

• Familiarity with recruitment processes and project staffing.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

• Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s.
• Centre operations
• Handle walk-ins and telephone enquiries
• Provide course consultation to prospective customers
• Handle and resolve feedback and complaints
• Liaise with customers & teachers pertaining to parents’ feedbacks / students' progress
• Handle admin duties such as: daily collections, preparation of materials for classes
• Data-entry and maintaining Student Management System & CRM
• Process and administer new student’s enrolment

Requirements

• At least 1 - 2 year(s) of working experience in the related field is required for this position.
• Effective planning & able to multi-tasks.
• Good interpersonal skills
• Effectively bilingual (English & Chinese speaking required to handle and resolve feedbacks from English & Chinese speaking customers and also to converse with Chinese speaking teachers pertaining to parents’ feedbacks / students' progress.)
• Proficient in MS office applications
• Able to work on weekends that are in line with centre's operating hours

Centre's operating hours

Wednesday to Sunday (10 - 7pm)

We look forward to talking to you. APPLY today!