Duties and Responsibilities:

1. Provide End-User Support

• Provide day-to-day IT support to AHL employees, software application troubleshooting, installation, and configuration of workstation and other AHL IT equipment such as desktop computers, printers, scanners, or handheld devices etc.
• Track and follow through all IT issues and requests raised through IT Helpdesk by end-users, including monitoring the quality of support rendered by the 3rd party support vendor.
• Conduct system, application, IT inventory documentation and user training when needed.
• Assist AHL employees face-to-face, via phone or remote assistance tools.
• Resolve issues that occur outside of normal business hours when needed.

2. Maintain and Upgrade Network, Systems and Equipment

• Ensure all IT on-premise and cloud systems are updated and running smoothly and securely at all times with strict compliance to corporate IT Policies.
• Responsible in carrying out periodic maintenance and perform installation, upgrading, migrations and troubleshooting on systems.
• Assist in tasks pertaining to the upgrade or purchase of new hardware, software or equipment. This includes, but not limited to liaising and following up effectively with AHL employees and vendors on hardware, software or equipment matters.
• Provide IT hardware /software housekeeping and control procedures, including physical and data security.
• Ensure IT inventory is properly stored, and accounted for.
• Assist in managing IT procurement process, ensuring that procured products, applications or services meets Company’s requirements, delivered on time and are within budget.

3. Supporting role in Data and Cyber Security Management

• Support IT Manager in day-to-day management of safety and integrity of organisational data, including client information and internal information. This includes maintaining, backing up and securing servers, databases, IT infrastructure and restoring of files as needed.
• Maintain network, systems, and data security, especially in the area of Cybersecurity.

Qualifications & Requirement

Educational qualifications

• Minimum Diploma in Computer Science/ Information Technology, or equivalent professional qualification

Experience & Skills

• Preferably 3 years of experience in in-house IT administration and end-user support.
• Possess good knowledge and experience in troubleshooting of common end-user IT issues as well as fundamental knowledge and experience in network and systems management

*Do note that this is a 2-year contract role

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Guest Relations Executive

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist guests with check in and checkout, and other cashiering duties
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Ensure cleanliness and appearance of Front Desk and related areas
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

Qualifications:

• Minimum GCE ‘A’ level or equivalent, University degree preferred
• Minimum 2 years hotel front office experience
• Computer Knowledge, i.e. well versed with windows, internet explorer and word
• Technical knowledge in Front Office operations
• Basic supervisory skills, verbal and written skills, planning, decision making, training and development
• Read, write, speak English fluently
• Well groomed with leadership quality
• Able to work in a team, good interpersonal and communication skills
• Detail-oriented, organized and very flexible with working extended hours
• Energetic with positive attitude
• Able to work under pressure and independently

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Job Description

• Handling and checking of LC (letter of credit)
• Updating of data into Client’s system
• Work closely with overseas agents/office, various Loaders / co-loaders, vendors, and warehouse
• Arrange timely collections / Dispatch according to customer’s request.
• Responsible for tracking of goods en-route or any problem arise and forward information or pre-alerts to customers.
• Ensure timely billing and accuracy of the invoices.
• Attend and respond to customers’ inquiries.
• Foster and maintain customer relationships to their fullest.
• Arranging cargo insurance and all other types of Shipping documents
• Liaise, coordinate and respond to meet customer’s shipping requirements
• Handling customer issues and feedbacks
• Interact with dispatch for shipping arrangements
• Performs any other task as instructed by section manager.

Requirements

• Minimum GCE 'O' Level / Diploma
• Meticulous to details
• Able to commence within short notice or immediately
• Preferable candidate with at least 1 year of relevant shipping experience
• Knowledge of LC application and negotiation
• Independent with good communication skills
• Fast learner and able to work under pressure
• Customer Service oriented
• Fresh candidates with a strong interest in shipping may apply

PRISM+ is looking for a Digital Marketing Intern to assist in executing marketing and promotional activities alongside other related digital marketing activities. Being a high-growth company, we are looking for a candidate who is a passionate strong self-starter to manage regional markets’ (Malaysia) marketing needs.

Join us for this internship opportunity to gain regional exposure as you manage overseas markets and grow your skillset in Digital Marketing as you take ownership of your work – all while having the opportunity to experience the dynamism of a high growth start-up environment.

Responsibilities of a Digital Marketing Intern includes but are not limited to:

• Support in the execution of e-commerce digital projects
• Spearhead the communication and coordination of influencer marketing activities
• Foster strong relationships with media and influencers for periodic mass activation
• Maintenance and optimization of social media accounts
• Creative thinking and development of new designs and concepts for ads
• Perform competitive market analysis and research
• Other ad-hoc marketing duties as required

• Currently enrolled in an undergraduate course for Marketing, Communications, Business, or a similar field
• Passionate storyteller to effectively communicate the brand’s story
• Meticulous and strong attention to detail
• Excellent verbal communication and writing skills
• Keen interest in e-commerce and digital marketing
• Team player with an ability to work independently under pressure
• MS office proficiency preferred
• Familiarity and experience with social media and/or influencer marketing will be a plus
• Preference will be given to candidates looking for a 6 month internship

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

This Position will support the Supply Chain/Customer Service funcion in Singapore, responsible for the day to day operations from a supply chain management perspective and strive for Total Customer Satisfaction (TCS) by resolving internal and external customer inquiries related to Customer Service function, serve as the primary link between the company, Service Provider (3PL) and customers. Responsibilities include coordination of logistics, which includes inventory control and consignment stock count reconciliations,processing and monitoring to ensure 3PL meets the required KPI standards such as replenish stocks on time, used products updated on time and follow up with PO’s for billing. Able to handle most assignments independently.

• Plan and work towards achieving company vision, mission and strategies.
• Maintain full compliance with corporate Finance, Compliance and Regulatory & Quality policies and procedures and maintain all required records with regards to Customer Service and Inventory Management. Provides training and guidance to internal and external stakeholders on compliance requirements.
• Promptly address customer and sales force queries.
• Inventory Management by analysing and monitoring consignment inventory level, (PAR), buffer stock level, usages, short expiry write offs, missing stocks write offs, burn down short expiry stocks in fast moving centers, weekly orders, stop shipment, products return to Herleen,.
• Assist sales department in product launch, product discontinuation, backorders, proctorship, quality hold and any others as deem necessary by Country Manager and Financial Controller.
• Perform consignment stock count at hospitals when required, analysis and reconciliation to ensure all discrepancies and inaccuracies are highlighted and addressed.
• Oversee Singapore Supply Chain to ensure all Supply Chain related activities done on time and deliver as per Sales / Customers’ need
• Manage 3PL warehouse to ensure smooth operations and meet KPI (to ensure all inbound,outbound, delivery, billing, monthly consignment stock count, annual stock count perform as per schedule)
• Provide guidance to non-supply chain stakeholders on supply chain/customer service-related matters; also provides formal and informal training to contribute to goodl collaboration across functions to achieve organization objectives.
• other related tasks / projects may be assigned from time to time

Requirements

• High School / College/Diploma - 2 to 5 years of relevant experience
• Bachelor Degree - 1 to 2 years of relevant experience
• Experience gained in multinational medical device companies will be an advantage
• Well organized with good planning skills
• Basic product and cath lab processes knowledge
• Efficient record keeping skills
• Ability to deal with complaints tactfully, calmly and politely
• Team player
• Overcome obstacles
• Excellent spoken and written of English and local language

As a Reservation Executive, We Rely On You To

• Provide the highest level of service to promote customer satisfaction and retention while optimizing booking opportunities
• Assist to maintain effective booking processes and follow through guest bookings
• Deliver an exceptional customer experience at the point of booking with both telephone and email reservations
• Assist in handling reservation sales and guest requests in a professional and efficient manner

We Are Looking For Someone Who

• Has a passion for customer sales
• Preferably has experience working in reservation and with relevant hospitality background
• Loves interacting with guests
• Has strong interpersonal skills and communication skills
• Enjoys working as part of a team
• Has a can-do attitude
• Is a self-starter
• Enjoys crafting best-fit solutions for guests

Description:

• Able to carry out manual work including carrying tables, chairs etc.
• General cleaning duties for classrooms, special rooms, school field etc.
• Traffic warden, Security duties able to carry out minor repairs, DIY and assist the school to supervise the contractors when necessary
• able to perform shift duty

Qualification

• Pass in PSLE or its equivalent
• At least 3 years of working experience in school operations
• medically fit
• ability to understand and communicate in simple English or Mandarin

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

Informa Festivals are not your ordinary B2B events; they are dynamic gatherings that infuse energy into every facet of a tech professional’s journey. Informa Festivals is where innovation meets opportunity, and our Asia flagship event, Asia Tech X Singapore, is a testament to that promise. As the heartbeat of the tech world, Asia Tech X Singapore converges the brightest minds, the boldest ideas, and the latest breakthroughs in technology. Imagine a place and time where the most influential figures in the tech industry converge, where innovative ideas and cutting-edge technologies take center stage. With a laser focus on key topics such as AI, cybersecurity, metaverse, and Web3.0, our events are a playground for those who thrive on the cutting edge. At the heart of all Informa festivals lies the essence of true connection—a catalyst for trust and collaboration. As firm believers in the power of events in connecting people to inspire genuine positive change in the world, we specialize in crafting an environment that nurtures structured serendipity, fostering meaningful connections and sparking creativity.

As an Apprentice, Marketing Support, you will play a crucial role in assisting our marketing team in various aspects of marketing and promotional activities. You will be responsible for producing and deploying social media and digital content, executing email marketing campaigns, and collaborating with media and other partners to enhance our brand's visibility. Additionally, you will be involved in managing on-site marketing activities.

Key Responsibilities:

Produce and Deploy Social Media and Digital Content:

• Create engaging and relevant content for social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn.
• Schedule and post content on social media channels.
• Monitor social media engagement and respond to comments and messages.
• Assist in developing and implementing digital marketing strategies.

Execute EDM Campaigns:

• Collaborate with the marketing team to create email marketing campaigns.
• Manage email lists and segment them for targeted outreach.
• Schedule and send promotional emails.
• Analyze email campaign performance and suggest improvements.

Engage, Onboard, and Monitor Media and Other Partners:

• Identify potential media and promotional partners.
• Develop relationships with partners and coordinate joint promotional activities.
• Monitor partner performance and report on key metrics.
• Ensure partners adhere to branding and messaging guidelines.

Provide and Manage Onsite Marketing Activities:

• Assist in the planning and execution of onsite marketing events and activities.
• Coordinate logistics for marketing events and ensure materials are prepared.
• Collect and analyse data from onsite activities to measure their effectiveness.

The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

TSH Corporation Limited runs a dynamic chain of bars, namely; Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge. We also distribute premium spirits through The Whisky Store and run Singapore’s most vibrant and biggest whisky dedicated exhibition – Whisky Journey.

Job Highlights:

· Progressive, collaborative, autonomous, friendly working environment.

· Great career advancement, exposure and learning opportunity.

Job Description:

· Provide timely management report to accurately reflect performance of the operations including in-depth analysis to ensure integrity of results across all product lines.

· Liaise with outlets to compile variance reports on the followings:

a. Physical stock count from outlet;

b. Minor Variables (Tasting, Free-Of-Charge (FOC), Spoilt) from outlet;

c. Purchase from invoices and

d. Sales data from Point-Of-Sales (POS).

· Provide daily, weekly and quarterly reports that track revenues and gross profit by customers and product categories.

· Prepare Customer Relationship Management (CRM) Report on members sign up, top spender, cash back, first visit, transaction and spending history reports.

· Update Mailchimp database, Advocado CRM and SevenRooms for guest experience and retention.

· Create open items for alcoholic beverages, if any to verify against POS and update price change.

· Prepare and update simplified month end Profit & Loss.

· Issue Raptor access card, update new payment mode, seating and menu arrangement as and when required.

· Provide timely and accurate respond to ad-hoc request as and when required by management.

· Interact with the marketing and other departments on the forecast, actual, budget and business metrics on sales, gross profit and other departmental expenses.

Job Requirements:

· Minimum Diploma in Business Administration/ Accountancy/ Finance will be an advantage.

· Familiar with Raptor, Advocado and SevenRooms will be an advantage but not necessary.

· Fresh graduates and Mid-career individuals are welcome to apply.

· Highly motivated, creative and ability to work independently.

· Proficient in MS Office Application (Excel, Words, PowerPoint).

· Good communicate skills, meticulous and strong interpersonal skills.

We regret that only shortlisted candidates will be notified.

The Employer

The employer is a Singapore-based start-up company that deals in cosmetics and related products. It develops and markets niche cosmetics products for markets across the world. One of its product ranges comprises of nail polishes. The company is looking for a dynamic sales professional from cosmetics industry to join the team as:

Position: Sales Executive – Cosmetics

Code: EXP/SEC/SG/0124

Location: Singapore (Home-based)

Responsibilities

The selected candidate will be responsible for building a client base in Singapore and later expand to Malaysia, Indonesia and other markets in ASEAN.

The primary focus will be on new client acquisition in the Nail Salon industry and developing sustained business with them, both for their own consumption and for sales to their customers.

He/She will manage the relationships with customers, identify new customers in different markets, prepare quotations and negotiate deals, ensure fulfilment of orders by coordinating with operations team, and follow up to ensure collection of payments.

Our client offers a competitive package including salary and sales incentives.

Requirements

Ideal candidates would have:

• At least 3~5 years of relevant work experience in Sales of Cosmetics
• Exposure to nail salon industry preferred.
• Strong skills in field sales and relationship management.
• Good English skills. Strong communication and sales skills.
• Entrepreneurial flair. Ambition & Passion.
• Independent. High energy level and resourcefulness.

Application

Please apply with a detailed CV (preferably including details on Education & Training, Key Skills, Detailed Work Experience, Language Skills, Professional Referees, Current/Expected Salaries and Contact Details) to [email protected].

Kindly state the position and Code as the subject of your email.

We regret that we would only be able to respond to shortlisted candidates.

What we’re all about.  

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. Over 40% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all.  
We're heading in one direction, the future. We’d love you to join us.  

The Opportunity 

Quantexa is an exciting and fast growing big data analytics tech company headquartered out of the UK, but with a rising presence in Asia Pacific. Our big expansion plans for the APAC region require the addition of an outstanding Marketing Manager, South Asia Field and Pipeline to help us deliver our commercial goals in Asia. You’ll join an outstanding team of field marketers across the globe charged executing localized marketing campaigns, generating qualified leads, facilitating regional events, and ensuring alignment with sales teams to optimize strategies and achieve business objectives. 

Quantexa is on an impressive scale-up journey following its Series E Funding Round led by GIC Singapore, valuing the company north of $1.8 billion. The right candidate will have the opportunity to make pivotal contributions to Quantexa’s advancement in Asia by executing marketing programmes that have a real impact on the company’s success in the region.  

What you will be doing? 

• Work with the Director of Marketing, APAC Field and Pipeline to help deliver multi-channel marketing programs which are in line with global and APAC strategies and priorities 
• Collaborate with the sales team execute marketing programmes that support regional pipeline and revenue goals 
• Execute targeted marketing programs in the Asia region, with activities that include but are not limited to nurture email campaigns, hosted events, industry events/tradeshows, webinars and digital tactics 
• Be responsible for the end-to-end event management of in-person and virtual events  
• Work with regional Alliances team to execute meaningful local partner marketing activity  
• Localize centralized demand/corporate campaigns to execute tactics like custom landing pages, webinars, digital marketing, and in-person events 
• Collaborate closely with the BDR team to maximize ROI from all campaigns 
• Work closely with sales teams to understand strategic accounts and build ABM campaigns where required 
• Manage the Asia event budget, accurately estimating costs, and ensuring programs are deliverd on time and recording outcomes post event 
• Stay up to date with regional and industry trends that can be utilised to deliver more relevant marketing campaigns in Asia 
• The role is based in Singapore with an expectation to be in the office 2 days a week. There will also be occasional travel. 

What you will bring 

• Strong academic qualifications, BA/BSc degree or equivalent 
• 5+ years field marketing/demand experience in a B2B tech company 
• Experience in executing B2B field marketing programmes in the Asia region 
• Excellent written communications and presentation skills  
• An understanding of Account Based Marketing concepts a plus 
• Working knowledge of Martech platforms, Salesforce.com and Hubspot 
• Ability to manage multiple projects, events and stakeholders at the same time 
• Willingness to learn, resilience and a positive attitude 

We’re looking for high performing individuals who love marketing and technology! In return we offer a competitive base salary commensurate with experience, plus bonus and generous benefits.  

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Project Manager (Campaigns)

12 months Fixed-term contract

As a Project Manager (Campaigns) supporting our client - one of the largest technology brands, this role will be great for you if - you are an exceptional Project Manager with digital media experience. You will be responsible for supporting campaigns that promote our client's products in APAC. You will also project manage campaigns, represent APAC in meetings, support marketers in launching their campaigns, and train and share best practices with APAC marketers. You will also be able to support strategic initiatives, such as user sentiment measurement. 

Role: 

• Help define the APAC Marketing campaign plan and targets for the cross-functional teams and their objectives.
• Define the strategy for APAC: set yearly and quarterly targets based on the action plan and assess the performance while also providing training to the wider team.
• Support campaign communication such as launch updates, post-launch performance reports and campaign learnings between internal (cross-functional client departments) and external stakeholders (agency partners)
• For select complex campaigns run both on Owned Media and Paid Media, monitor progress across teams and track action items.

You:

• 5+ years of experience in advertising, digital, marketing agencies or technology companies as a project manager, digital project manager or marketing manager
• A good understanding of owned and operated marketing channels and paid media marketing channels
• Able to manipulate data and work with pivot tables in Excel/Google Sheets
• Creative problem-solving and analytical skills, excellent at developing presentations
• Experience working with media agencies and partners to set up and manage campaigns
• Attention to detail, proactive, independent thinker and good team player
• Enthusiastic, flexible, highly motivated, and energetic self-starter.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects spanning across APAC and EMEA when needed.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Key Roles and Responsibilities

Supporting and coordination of product marketing responsibilities with focus on

• Defining programs to meet market specific requirements
• Developing communication concepts and material
• Conducting market research
• Project management
• Organizing meetings, workshops and events
• Marketing analysis and reporting

The NTU University Advancement Office (UAO) supports the University’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

The Marketing Communications Manager is responsible for the creation of marketing materials to connect with the University’s stakeholders, foster a sense of community, and mobilize financial support, cultivating a culture of philanthropy that enhances our ability to secure the resources necessary for continued excellence in education and research.

Responsibilities:

Development and production of marketing materials

• Develop and produce marketing materials for advancement campaigns in a variety of formats, including print, video, and digital, for major gifts and annual giving campaigns.

Management of crisis communications

• Working closely with the Lead, Marketing Communitions on issues and crisis communications in fundraising-related matters such that the University’s communication response is coordinated, timely, and effective.

Development and implementation of communication strategies for principal and major gifts         

• Draft compelling messaging and materials that resonate with donors, including proposals, case statements, and campaign collateral.

Provision of communications support for the Chief Development Officer (CDO)

• Consistent and communications support for the CDO on critical areas including research, speech writing, publicity, and stakeholder engagement. Work with the Lead to ensure that the University's messaging is clear, consistent, and impactful.

Requirements:

• Degree in Communications, Marketing Communications, Journalism or a related field

• About 4 years of experience in communications work

• Excellent writing and proofreading skills

• Adept at writing across a range of styles for a wide spectrum of stakeholders and audiences

• Excellent problem-solving skills in communications and project-management

• Able to think critically, and respond effectively to changing needs and requirements of projects and programmes

• Able to conceptualise and contribute to communications strategy and plans

• A good understanding and working proficiency of social media and/or digital platforms

• Highly creative thinker and able to supervise junior team members in communications and writing

• Exceptional planning and organisational skills with a demonstrated ability to meet deadlines, work under pressure and

• establish priorities, with a commitment to quality outcomes.

• Attentive to details

• Confident and articulate.

• Highly adept in MS Office applications

The NTU University Advancement Office (UAO) supports the University’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

The Designer, Marketing Communications designs communication materials for the University Advancement Office in both the digital platforms and print formats, to attract viewership of solicitation appeals, with the aim to increase philanthropic support for the University for continued excellence in education and research.

Key Responsibilities

Design and produce marketing materials.

• Design and produce marketing materials for advancement campaigns in a variety of formats, including print, video, and digital, for major gifts and annual giving campaigns.

Support UAO’s marcomms design strategy.

• Working together with the Lead, Marketing Communications to conceptualise and manage a design and UX strategy in fundraising-related content such that the University’s communications on philanthropy is strategic, appealing, and effective.

Design, develop, and evaluate creative assets in alignment with UAO’s communication plan and engagement strategies.

• Design, develop and implement creative assets that have cross-channel purpose, including print, email, social, digital, website, presentations, video, infographics, and more;     

Requirements:

• Degree in Visual Communications, Graphic Design or a related design field

• Excellent design and visual marketing skills with 2 to 3 years’ working experience in design

• Adept at designing across a range of styles for a wide spectrum of stakeholders and audiences

• Able to think creatively, and produce effective design work to changing needs and requirements of projects and programmes

• Able to conceptualise and contribute design work that fits fundraising and marketing communications strategy and plans

• A good understanding and working proficiency of social media and/or digital platforms

• Proficient knowledge of printing process and production

• Highly creative and able to provide design counsel to complement writing, storyboarding, editing for fundraising and/or student/alumni engagement.

• A good understanding and working proficiency in creating EDMs using EDM-building tools such as Kalimna

• Highly adept in Creative Design Applications such as Adobe Creative Suite – Adobe Illustrator, Photoshop, InDesign. Good to have knowledge of Premiere Pro and After Effects.

• Proficient in design tools from Microsoft Office – Microsoft Powerpoint, Word

The NTU University Advancement Office (UAO) supports the University’s giving mission by fostering meaningful relationships and strategic partnerships with philanthropists, alumni, business community partners, corporations, foundations and friends that result in goodwill and philanthropy towards education and research that underpin a shared sustainable future.

The Lead, Marketing Communications will strategize, plan, and execute comprehensive marketing communication initiatives to drive and support fundraising efforts. This role involves leveraging various communication channels to effectively convey the organization's mission, goals, and fundraising campaigns to targeted audiences, fostering engagement and financial support.

Responsibilities:

Campaign Strategy Development

• Develop and drive comprehensive marketing communication strategies for fundraising campaigns.

Content Creation and Collateral Development   

• Develop and produce proposals for donors.

• Oversee the creation of compelling content for various platforms and channels.

Multi-Channel Marketing Implementation

• Define and utilize a mix of traditional and digital marketing channels to maximize reach.

• Formulate and lead in implementing online strategies, including email campaigns, social media, and website optimization.

Brand Messaging and Positioning   

• Devise and lead in implementing a consistent and compelling brand message aligned with organizational values.

Requirements:

• Degree in Communications, Marketing Communications, Journalism or a related field

• In-depth understanding of fundraising culture/trends, donors’ behaviour, preferences and the philanthropic landscape.

• Experience in corporate communications work, with at least 5 years in managerial positions

• Adept at writing across a range of styles for a wide spectrum of stakeholders and audiences

• Ability to think critically, and respond effectively to changing needs and requirements of projects and programmes

• Ability to conceptualise and develop communications strategy and plans

• Good understanding and working proficiency of social media and/or digital platforms

• Highly creative thinker and able to supervise team members in communications and writing

• Exceptional planning and organisational skills with a demonstrated ability to meet deadlines, work under pressure and establish priorities, with a commitment to quality outcomes.

• Confident and articulate

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

Overview

We need a skilled accounts executive to join our team to help handle full sets of accounts for our Singapore and overseas accounting operations. Experience in FMCG, retail, F&B, manufacturing would be very advantageous for this role. The ideal candidate possesses strong multi-tasking skills, is a fast learner and is highly attentive to detail. For this position, you will need to have the ability to adapt to a fast-moving environment and be proficient with Excel and accounting software.

Responsibilities

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, intercompany charges, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger maintenance
• Manage month-end closing process and ensure all month-end journals, AP and AR sections are closed promptly
• Perform internet banking and monthly bank reconciliation
• Prepare monthly financial statements for management reporting
• Prepare and review all balance sheet schedules to its control accounts including bank reconciliations
• Prepare accounts payable and periodic reconciliation of vendors' statement of accounts
• Handle and ensure compliance with all finance filing requirements, audits, and tax filings (e.g. GST,VAT)
• Assist in year-end audit and the preparation of audit schedules, including liaising with auditors and tax agents as required
• Coordinate and liaise with overseas parties, bankers, external auditors and tax agent
• Provide feedback on workflow process improvements
• Support and perform ad-hoc tasks when required
• Support the implementation of new processes and systems

• Minimum LCCI/CAT qualifications or equivalent with at least 5 years experience
• Possess excellent interpersonal and communication (verbal and written) skills
• Able to work independently while maintaining a strong team spirit
• Dependable, responsible, driven, and possess a positive working attitude
• Possess initiative and able to organize and prioritize work
• Able to multitask, and is meticulous with an eye for details
• Able to work effectively under pressure and meet tight deadlines

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

Requirement:

• Minimum Bachelor Degree in Business studies or Marketing.
• Occasional travelling to oversea are required.
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

About Us:

Maneuver Marketing is dedicated to building, operating and scaling brands.

In less than 5 years, we grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The brand is a dynamic and innovative company dedicated to promoting health and wellness through high-quality products and exceptional customer experiences. We believe in empowering our customers to lead healthy and fulfilling lives.

Job Description

Do you know the ins and outs of Klaviyo like the back of your hand?

Are you fascinated about the world of email marketing – from segmentation to reporting and deliverability optimization?

Does the idea of applying your skills to contribute to a $100M+ eCommerce brand growing at triple figure a year excite and scare you at the same time?

If this speaks to you, you may be the candidate we’re looking for.

The core responsibilities for this role include:

• Klaviyo campaign and flow setup and management (~25%)
• Klaviyo list, segment, filter, and tag management (~10%)
• Data reporting, analysis, split test ideation and implementation (~40%)
• Deliverability optimization (~20%)
• Systems and process building (5%)

Part 1: Klaviyo campaign and flow setup and management (25%)

• Project coordination: Work with designers and copywriters to meet project and regular content production timelines.
• Quality assurance: Review emails to check for typos, grammatical errors, layout issues, and design improvements.
• Set up campaigns and flows with precise triggers, segmentations, and filters to send the right emails to the right people at the right time.
• Test new campaign and flow setups to verify and confirm specifications are met.(audience, source code/format, working CTA links and design elements, correct CTA links)
• Monitor new campaign and flow performance immediately and 24 hour after activation to verify and confirm specifications are met.(audience, time, deliverability)

Part 2: Klaviyo list, segment, filter, and tag management (10%)

• Understand and decide how to best structure our Klaviyo lists, segments, and tags for optimal performance both operationally and financially. For example, what are some common traps or mistakes people make when setting up emails and how can we minimize these mistakes?
• Implement standard naming convention and hold others accountable to use the same naming convention.

Part 3: Data reporting and analysis (40%)

• Setup and use PowerBI, Google Data Studio, or another data visualization tool to report daily, weekly, and monthly revenues and performance of the email channel. Knowledge of such tools is a bonus skill but not required as long as you are open to find resources online to learn on your own.
• Analyze data and derive key insights to direct email marketing efforts. This involves slicing and dicing data in different ways daily. You will receive guidance to improve your analytical thinking skills.
• Draft and evaluate split test ideas and seek alignment with leaders.
• Coordinate split test idea implementation with copywriters and designers, then execute and measure results of the split test upon completion.

Part 4: Deliverability optimization (~20%)

• Understand email deliverability architecture.(e.g. sending and receiving servers, key needle movers to improve delivery and deliverability, SPF/DKIM configurations, DMARC deployment, etc.)
• Design mini projects to improve deliverability, starting with the highest impact changes we can make to strengthen the foundation of our email channel.
• Measure and reiterate on email deliverability improvement efforts.

Part 5: Systems and process building (5%)

• Review and update existing Email SOPs/process guides and checklists.
• Turn new processes into SOPs/process guides and checklists for future team members.

Soft skills

• Meticulous: Pays close attention to details.
• Process-oriented: Thinks through potential scenarios in detail to verify and confirm the right setup.
• Numbers-driven: Familiarity and comfort working with numbers.
• Love for Problem-solving: Has a positive attitude when problems surface, and focuses on finding a solution.
• Intellectual curiosity: Openness and curiosity in learning new things, including knowledge and tools.

Technical skills

• Email tool: Klaviyo (this is a must)
• Data visualization tool: Google Data Studio, PowerbI, Tableau, or an equivalent (bonus)
• Attribution tools: Google Analytics, Hyros, Northbeam, or an equivalent (bonus)

Work Arrangement

• This is a full time position based in Singapore.
• We work Monday to Friday, 10am to 7pm SGT (GMT+8). 

Management firm at Beach Road (3 minutes walk from Nicoll Highway Circle Line Station) requires Accounts Executive (Book-keeper).

Responsibilities:

Must be able to handle full set of Accounts, Financial Reports, Balance Sheet, P&L, GST etc.

Requirements:

• Diploma in Accounting / LCCI or equivalent
• At least 1 year of relevant working experience
• UBS / Million software knowledge
• Mandarin speaking environment due to massive connection with mandarin-speaking clients
• 5-day week (8.15am to 5.45pm)
• Able to start work in short notice
• Salary depending on relevant experience

Interested candidates please send your detailed resume and expected salary to: [email protected]

Visit our website at www.csk.com.sg for company profile and location.

Job Highlights

5 Day Work Week, Career Advancement

Responsibilities:

- First level onsite and remote technical supports for restaurant outlets and office users (POS, Desktops, Laptops, Printers, Basic Network, Mobile Devices, Video System)

- Liaise with vendors on maintenance matters and second level technical support

- Responsible for data entry work for various emenu & ecommerce content management systems (training provided)

- Standby in the event of emergencies and after-hours critical support requests

- Occasional OT to standby for shop opening

- Assist in setting up new store - supervise contractors for setup of POS/ Emenu/ CCTV/ Network

- Assist in IT inventory management

- Assist in monitoring data backup

- Assist in IT administrations (paperwork & documentations)

- Any other duties as assigned

Skills, Qualifications, Education Requirements

- Only Singaporean/PR may apply

- strong capability in basic PC & network troubleshooting.

- minimum 2 years’ experience in technical support. Experienced in F&B tech support role will be an advantage

- Senior Executive position available depending on experience and qualification

- Diploma or Degree in IT related field

- Good problem-solving skills (resourceful in finding solutions)

- Strong sense of responsibility, self-motivated and able to perform in fast pace environment

- Have a service excellence attitude for technical support matters

- Must provide 2 contacts (former employers or co-workers) for reference check

• Acts as contact person in co-ordinating intercompany (Interco) activities where services for local customers are performed at an international Eurofins laboratory.
• Represents the site in Interco sales, marketing and business development with creation and development of local Interco sales strategy, roadmap and milestone.
• Responds to Interco queries and captures opportunities to promote/sell local testing capabilities for both Environmental microbiology and chemistry.
• Provides weekly Interco sales activity reports to management.
• Be part of a team in creating an Interco sales forecast plan for a testing category by lab and / or by account.
• Provide input on Interco sales strategic initiatives that the business should pursue, both short and long term, including gap and opportunity analysis.
• Uses Eurofins Customer Relationship Management (CRM) system to manage internal communication and document territory and client information as required for the business unit with creation of proper dashboards for presentation of the sales activities and effectiveness to management.
• Enter all opportunities, leads, and key activities into CRM system while following all CRM requirements.
• Diligently follow up with potential clients on opportunities created and document opportunity progression in CRM system to ensure timely updates on project files.
• Establishes, nurtures and grows client relationships through the diligent analysis of the database in CRM system at the appropriate levels.
• Define, take part in and work on the projects in the Permanent Improvement Programmes (PIP) scope.
• Define and support alignment and standardisation of key concepts and processes at Eurofins.
• Define and develop standard laboratories and processes for specific applications.
• Develop methodologies and standards in performance and cost management.

Job Responsibilities:

• Perform in-depth analyses on large datasets to gain a deeper understanding of beneficiaries
• Work with cross-functional teams to build and maintain dashboards to monitor and gain business insights. Guide users on creating and using reports and visualizations to communicate findings to stakeholders
• Prepare data for regular and ad-hoc reporting based on organization needs
• Contribute to the improvement of business operations through automation
• Improve data collection & analysis processes to achieve efficiency and productivity
• Foster data literacy across the product organization and establish standards for data-informed decision-making
• Liaise with external agencies like the Ministry of Education and Ministry of Social and Family Development on data relating to our beneficiaries
• Support and jointly participate in in-house research using data and also external research projects where necessary
• Support Board meetings and preparations of materials for reporting to Board and Exco

Job Requirements:

• Relevant degree in business analytics, data analytics, computer science or other similar field
• At least 3 years of relevant experience
• Excellent quantitative analysis, use of spreadsheets and modeling tools
• Strong communication and presentation skills to interface with stakeholders
• Salesforce & business objects expert with extensive reporting and dashboard skills and experience in Power BI would be an added advantage
• Good team player and collaborative
• Must be self-motivated with a strong focus on delivery
• Familiar with Personal Data Protection Act