• This positon is open to Singaporean or Permanent Resident only.
• Communicate with the management and sub-contractors on the adjustments to cost estimates.
• Conduct the negotiations during the course of the project in order to ensure issues are resolved.
• Develop cost reduction strategies to enhance the overall value of the project.
• Monitor project costs to ensure the objectives of the project are achieved in accordance to building contract law.
• Prepare tender and contract documents in accordance to the building and construction regulations.
• Prepare the cost analysis for the project in order to ensure the overall value is enhanced.
• Monitoring subcontractors, construction progress and material needs, including any changes which may impact costs
• Preparing labour and supplier accounts for payment
• Writing reports detailing costs and progress
• Review project budgets and expenditures to ensure they stay within the available budget.
• Work with various stakeholders, Project Managers and Contractors, to facilitate smooth project operations.

Job Descriptions

• Full Time / Permanent
• 5 Days Work
• HR Related Matters - Workers
• Salary Range: $3000 - $3500 (Salary Commensurates Experience)
• Knowledge in MOM matters is advantageous.

Job Requirements

• Diploma / O-levels (with Min 1 year relevant experience in Construction Line)
• Perform ad hoc duties when required.
• Proficient in Microsoft Office.
• Team player, proactive and willing to learn.
• Possess strong interpersonal skills, effective time management and multitasking skills.
• Able to lead the team.
• Able to work independently or with minimal supervision.
• Able to work in a fast paced environment.
• Able to start work immediately.
• Willing to work in West Area.

Job Description & Requirements

K2 Cleaning Pte Ltd is a specialize company that providing Centralise Dishwashing Services for Foodcourt/Coffeeshop Operator and individual stallholder.

K2 Cleaning collected crockery from Foodcourt/Coffeeshop operator and stallholder back to our premises to wash.

Job Description

• Able to bring in new customers.
• Able to prepare & conduct presentation proposals and contracts to potential customers
• Need to provide weekly activity report to immediate superior.
• Able to increase company sale revenue.
• Able to build and maintain good rapport with customers.
• Able to achieve sales targets set by the company.
• Any other tasks assigned

Job Requirement:

• At least a GCE 'N' Level or equivalent
• Have at least 1 years relevant experience in sales roles
• Must have On-Trade experience specifically on premise such as Foodcourts, Restaurants, Coffeeshop, etc
• Excellent negotiation skills and good knowledge of the industry
• Must be independent yet a team player

Job Descriptions:

• Publicity Support
  Manage and track campus publicity, i.e. upload digital ads, monitor event dates and schedule the prompt refresh of ads
• Events Management
  Support with pre-event preparation and actual day event, as required.
• General Administrative Support
  Provide support for various administrative tasks, including coordination with other departments as needed.

Period: 1 year contract

Location: Clementi

Working Hours: 3 days/week, 8 hours/day

Salary: $14/hr

Job Requirements:

• Minimum diploma or degree holder with Communications and Marketing experience.
• Strong administrative experience with the ability to communicate clearly via emails to internal stakeholders.
  • Some experience in events preferred but not a requirement.
  • Responsible team player.
  • Meticulous and detail-oriented.
  • Self-starter with the ability to work independently and as part of a team.
  • Good time management.

In lieu of physical interviews, we will be conducting virtual interview, i.e. Skype/WhatsApp/Facetime/Zoom

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: 04C3201)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 97C4832)

160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

• Carry out inspection of sites
• Photo taking regularly, weekly and monthly basis
• Prepare photo reports on daily, weekly and monthly basis
• Assess and monitor project status on weekly, fortnightly and monthly basis
• Preparing documentation and reporting on daily, weekly, fortnightly and monthly basis
• Follow-ups to inspection observations
• Report to Senior Project Manager on daily and regular basis
• Carry out other project-related duties as required.

HR Exec Job Description

• Assist HR Manager to oversee HR Department and manage the full spectrum of HR & admin functions
• Handles Office administration matters
• Manage and handle employee’s records
• Responsible for work pass administration such as work pass applications, renewal, cancellation, and issuance
• Perform daily HR duties from on-boarding to off-boarding
• Coordinate with all departments on hiring plans, resignations, confirmation, and all HR related matters
• Manage leave and attendance records, including leave type entry, entitlement, application, certificate collection & approval and daily employee’s attendance
• Administer training related matters including coordination or enrolment of external courses, update & maintain training record etc
• Ensure timely & accurate submissions in all government related claims, eg. Childcare Leave, Maternity/Paternity Leave, NS makeup claims
• Prepare weekly/monthly reports in a timely and accurate manner
• Provide advice and handle all employee inquiries on HR-related matters
• Handle staffing issues, such as mediating disputes and directing disciplinary procedures
• Undertake any ad-hoc projects assigned by the superior/management team from time to time

• To assist the MR in controlling and distribution of the IMS (QEHS) manual, QEHS procedures, Standard Work Method and Standards Documents.
• To administer the IMS forms record and maintaining the masterlist.
• To disseminate the internal audit programme to the auditors and coordinate with the auditors for their audit schedule, records of audit results, review and evaluate the audit findings for reporting to MR.
• To liaise with external auditors for annual management/ EHS audits- IMS, BizSAFE, GGBS, CONSASS, etc
• Supports upper management on related EHS and Integrated Management Systems matter
• Plan and organize annual management reviews, prepare inputs; consolidate presentation slides, minutes of meetings, corrective actions and follow-up actions
• Oversees the development and maintenance of an effective Management System which meets ISO 9001, ISO 14001, ISO 45001 standards; updates and reviews IMS manual yearly
• Liaise with external certification bodies, lead and facilitate EHS related audits (ISO certification audit, Green and Gracious Builder Scheme (GGBS) audit, Risk Management, BizSafe STAR);
• To carry out any assignment as directed by the MD / GM / MR.

You will provide administrative support to the nursing department and reporting to the Director of Nursing to ensure smooth running of the office. Administrative duties include collation and submission of data to relevant stakeholders, scheduling of meetings and booking of rooms, maintaining databases or records, minutes recording, application of relevant equipment or access for nurses. You will also be involved in the major events and projects as well as provide other administrative support for the department.

Requirements

• Recognised Diploma in Business or its equivalent with at least 2 years’ of relevant working experience
• Good interpersonal skills
• Proficiency in Microsoft Office (Word, Excel, Power point)
• Good oral and written communication skills

Our fast growing company is looking to fill the role of Procurement Executive. Please review wthe list of responsibilities and qualifications.

While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.

Responsibilities for Procurement Executive

- Ensure that all Supplier queries and issues are logged and

escalated as appropriate.

- Negotiates with supplier for competitive pricing, contract terms.

- Conduct market research activities and make recommendations

for supplier selection and prepare relevant contracts.

- Co-ordinating the process of renewal or termination of

agreement with suppliers.

- Proceeding with the process of annual price-update initiatives with

suppliers.

- Contribute to the definition, formulation and implementation of

sourcing stregies based on business requirements and supply

market trends.

- Conduct all request for processes to screen, evaluate and select

suppliers.

Qualifications for Procurement Executive

- Minimum 3 years experience in purchasing especially in Marketing

or Corporate Services category.

- Degree or diploma in any fields.

- Maintaining the SIP invoicing level break up.

- Knowledge of Purchasing Platform will be a plus point.

About Us: We are a fast-growing health supplement company dedicated to promoting wellness and healthy lifestyles. Our innovative product line is designed to meet the diverse needs of our customers, from daily nutrition to specialized health goals.

Job Overview: We are seeking a dynamic and motivated Sales Executive to join our team and drive the growth of our health supplement products. The ideal candidate will have a passion for health and wellness, a proven track record in sales, and excellent interpersonal skills. As a Sales Executive, you will be responsible for building strong customer relationships, achieving sales targets, and representing our brand with enthusiasm and professionalism.

Key Responsibilities:

· Develop and execute sales strategies to achieve sales targets

· Build and maintain strong relationships with existing and potential customers, including retail partners, healthcare professionals, and individual clients.

· Organize and conduct product demonstrations/presentations to distributor/ partner

· Monitor market trends, customer feedback, and competitor activities to identify opportunities for growth.

· Collaborate with the marketing team to implement promotional campaigns and strategies.

· Attend industry events, trade shows, and networking opportunities to promote the brand.

· Monitor and analyze sales performance metrics to refine strategies and achieve goals.

· Provide regular feedback to management regarding customer needs, competitor activities, and market trends.

· Prepare regular sales reports and updates for management.

Qualifications:

· Proven experience in sales, preferably in the health supplement, pharmaceutical, or FMCG industries.

· Strong communication, negotiation, and interpersonal skills.

· Passion for health, wellness, and nutrition.

· Ability to work independently and as part of a team.

· Excellent organizational and time-management skills.

· Diploma in business, marketing, nutrition, or a related field is preferred but not compulsory

What We Offer:

· Competitive salary and commission structure.

· Opportunities for career growth and professional development.

· Comprehensive training and support.

· Employee benefits such as employee discounts

· A positive and collaborative work environment.

Job Description

• Responsible for all Accounts Payable Functions. Ensure accurate posting of supplier invoices, reconcilliation of payable and generate payment vouchers.
• Assist in Accounts Receivable Functions. Ensure accurate posting and reconcilliation of receivables for revenue from online & dine-in.
• Assist in bank reconcilliation, receivables, payments, cash in hand, accruals, and prepayments.
• Assist in preparing monthly and yearly management Profit & Loss reports and meeting slides.
• Assist the Finance Manager in analyzing performance through management P&L reviews and cost management initiatives.
• Write and maintain minutes for management P&L meetings.
• Assist with bank credit facilities applications (trade facilities, overdrafts, and business term loans).
• Liaise with external auditors on year-end audits and statutory report preparation.
• Engage with external stakeholders including suppliers, tax authorities, bankers and outsourced service providers.

Requirements:

• Minimum 2 years working as Finance preferably in the F&B industry.
• Strong interpersonal and communication skills.
• Ready to step of their comfort zone to take on new challenges and grow with the company.
• Ability to work independently and as part of a team to meet deadlines.
• Team player with good communication skills.
• Singaporean/PR only.

Interested candidates, please WhatsApp our friendly HR 92978413 or 98889975.

Only shortlisted candidates will be contacted. Thank you.

A HR Executive provides administrative support to other human resources professionals related to benefits, hiring, payroll and other key HR areas. Their duties include assisting with the recruitment and onboarding process, maintaining accurate employee records and managing internal and external communications for the HR department.

HR Executive serves in a support role for the HR department. They often interact with employees and direct them to the appropriate resources to resolve the HR issues.

Duties and Responsibilties:

- Performing administrative duties such as maintaining employee

databases and sorting emails for the HR department.

- Maintaining proper records of employee attendance and leave to

assist with payroll duties.

- Assisting the HR Manager in policy formulation, hiring and salary

administration.

- Submitting online job postings, shortlisting candidates and

scheduling job interviews.

- Co-ordinating orientation and training sessions for new

employees.

- Serving as a point of contact, providing smooth communication

with employees.

Requirements:

- At least 3 years of experience in the relevant field.

- Able to work independently.

- Knowledge of MicroSoft Office (Word, Excel, PowerPoint etc)

- Knowledge of HRMS (InfoTech / Justlogin)

- RBA trained will be an advantage.

- Strong written and verbal communication skills.

- Understanding of employment laws and regulations.

- Strong interpersonal skills.

- Ability to meet tight deadlines and juggle multiple projects.

- Discretion and the ability to keep private.

Key Responsibilities

• Support the team on Electro-optics and surveillance systems for preventive and corrective maintenance at sites and vessels

• Update all fault reporting documentation for monthly project meeting

• Liaise with customer for maintenance activities

• Perform in house repair of Electro-Optics equipment

• Perform rotational 24x7 standby services for fault recovery works at various locations

• Able to work offshore and work at height

• Support system setup, testing and installation

• Perform other duties as assigned by superior

Knowledge, Skills and Abilities

• Min ITE certificate / Diploma in electrical / electronic / computer engineering

• Possess Singapore Class 3 driving license

• Experienced in Electro-optics System will be an added advantage

Personal Attributes

• Positive work attitude, self-motivated, creative, and resourceful with a customer first mind set

• Independent, hardworking, and able to work under pressure

• Able to handle emergency situations outside of normal work hours when required

• Good inter-personal, organizational, problem solving and teamwork skills.

Position Overview:

The Compliance Executive will be responsible for providing support to the Head of Infrastructure Operations, Sustainability and Compliance in the following areas: Standards Set-up, Document Control & Management, Data Analysis, Training Support, Internal Audits, Regulatory Research & Stakeholders Engagement.

Key Responsibilities:

• Standards set-up: Assist in establishing, monitoring and ensuring compliance with ISO standards (e.g. ISO 9001, ISO 14001) and sustainability regulations.
• Document Control & Management: Help to maintain and organize compliance documentation (i.e. policies, procedures, and audit reports).
• Data Analysis: Analyze compliance metrics and sustainability initiatives data and help to develop reports for management review.
• Training Support: Assist in the development and delivery of training programs on compliance and sustainability topics for employees.
• Internal Audits: Support the planning and execution of internal audits to assess compliance with ISO standards and sustainability practices.
• Regulatory Research: Conduct regular research on changes in relevant laws and regulations and assist in updating company policies accordingly.
• Stakeholder Engagement: Collaborate with various departments to promote compliance culture and sustainability initiatives across the organization.

Key Requirements

• Bachelor’s Degree in Environmental Science/Business/any other related field.
• Advanced knowledge of ISO standards and sustainability practices.
• Relevant certifications (e.g., ISO 9001, ISO 14001, ISO45001, LEED or EcoVadis) is a plus.
• Previous experience in compliance, quality assurance, or sustainability roles is highly desirable.
• Attention to detail; Strong analytical, organizational and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Preferably to be able to start on short notice.

Custom Brokerage/Declaring Agent

- HQ office located at Taiseng, near with Taiseng MRT

- Desk bound job.

- Perform customs permit declarations in an accurate and timely manner with full compliance.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Preparing airfreight/seafreight shipping documents for both import and export.

- Attending to customers enquiry and feedback via physical contact, email, phone calls and maintaining an excellent rapport with customers.

- Prepare and provide various reports in a timely manner to meet customers’ timelines

- Keeping the customers notified of all relevant customs circulars, notices and updates as received.

- Reviewing internal team performance, operational work processes established and implementing necessary control measures for continuous improvement.

Requirements:

- 5.5 working day, alternate Saturday

- Proficient in using computers and Microsoft Office

- Possess good work ethics and positive working attitude

- Able to handle pressure & adapt in a fast-pace environment

- Demonstrate an eye for details and ability to prioritize urgent tasks

- Expect overtime on a regular basis

- Individual without experience may apply as training will be provided as our cost

Job Description

• Handling full spectrum of HR duties;

• Manage all recruitment process, on-boarding activities, training and performance appraisal;

• Responsible for HR administration e.g: employees leave records, employees information, HR letters, medical claim;

• To process employees work pass applications, renewals and cancellation;

• Monthly payroll computation and reports;

• Handle all work passes related matters

• Any other HR and administrative duties as and when assigned.

• Working Location: Ubi / Tai Seng

• Working Hours: 5 working days, Mon – Friday (9 am – 6 pm).

Requirements

• Minimum 2 years of experience as a HR generalist in a construction company and/or hands on experience related to HR (Recruitment, Payroll, Benefits Administration, Account,etc)

• Min GCE O Level / Diploma holder

• Familiar of MOM rules and regulations is a must

• Proficient in Microsoft Excel and Microsoft Word

• Assists in foreign worker management pertaining to payroll administration, work permit renewal and cancellation, workers’ home leave administration and other areas of support.
• Accurate processing of payroll for foreign workers.
• Timely renewal and cancellation of work permits for foreign workers.
• Effective support in foreign worker management.
• Carries out work permit applications, renewals and cancellations of foreign workers in a timely manner;
• Follows up with purchase or cancellation of workers’ bond guarantees;
• Co-ordinates with site staff on workers’ work permit matters;
• Follows through on home leave application of foreign workers and seeks the necessary approvals;  Purchases air tickets for workers;
• Maintains and updates workers records in HRMS, HR folder and personal files;
• Handles on-boarding of foreign workers including offer letter preparation and conduct of orientation training;
• Carries out prompt update of staff and worker daily movement report;
• Performs monthly payroll computation of foreign workers including normal pay, allowances, overtime pay, salary advances and deductions for workers; inputs data entry into payroll system and other records;
• Checks through and reconciles errors to ensure the accuracy of working hours, etc, before payroll processing;
• Prepares payroll and costing reports; disseminates cost charging information to respective projects; keys in cost allocation in payroll system;
• Handles back-charging of costs between entities;
• Administers MYE application and related matters;
• Assists in workers’ sick leave and medical claims matters including verification of bills, follow up with hospitals on charges, etc;
• Follows up promptly on government application of foreign worker levy waiver;
• Carries out periodic checking of workers’ passport expiry dates;
• Follows up on foreign worker performance appraisals and updates accordingly;
• Handles worker dormitory matters;
• Follows up on manpower request from project sites through paperwork follow up (manpower requisition form);
• Handles subcontractor billing and back-charging of costs such as workers’ uniforms;
• Handles foreign worker and sub-contractor queries in a timely and effective manner;
• Other duties such as reconciliation of credit card bills by matching the invoices with the receipts before forwarding to Accounts Department;
• Performs any other duties as assigned.

Job Summary:

· Provide administrative support for the operation of the department and assists the FM Operations Director in a variety of administrative matters.

· Support FM sites and HQ staff
- Printing of name cards
- Staff Expense claims to be approved and submit to Finance for reimbursement
- Follow with staff to submit their leave application
- Updating site contact list

· Arranges monthly departmental meeting

· Maintain records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.

· Maintains confidential records.

· Liaison and point of contact with the Purchasing, Finance, Human Resources departments.
- Get employee notice of change forms approved and submit to HR

· Support sites to get replacement staff to stand-in when staff going on leave or MC etc.

- receives sites purchase requests till PO issued to vendor
- Assist RFQ to vendors

· Prepare &submits quotations to the client
- Verification of Vendor’s invoice to secure appropriate approval
- recording approved invoices in GRR per Site Monthly (Goods Received Register) and to be submitted to Finance to process payment
- Coordinate with Finance on Billing to Client for both Base contract and Ad-hoc works

· Liaising with on-site management teams, eliciting their cooperation or informing them of developments.

· Assist in the monthly/quarterly/year-end reporting to ensure promptness, accuracy and integrity of results at the unit and department level.

· Communicate status, work activities, and potential problem reports to director, managers, team members, and others.

· Manage, tracking and reporting of ongoing activities such as of account receivables, accounts payables, client’s job/work requests, invoices, GRRs, purchase orders, vendor’s tax invoices, inventory, etc.

· To play a key support role in the delivery of client projects, including client liaison, contact with internal resource departments and external suppliers, and administrative work.

· To effectively manage suppliers to ensure the highest quality is delivered and the best price negotiated. This includes dealing with Landlord on any Facility related matter.

· Ensure compliance to Safety, Health & Environment Procedures and Reporting.

· Communicate status, work activities, and potential problem reports to director, managers, team members, and others

· Any other ad-hoc projects as assigned by the FM Operations Director

DUTIES & RESPONSIBILITIES

• Responsible for brand building and implementation of marketing campaigns (ATL, BTL and Online) of assigned brands.
• Responsible for the development of brand assets, point-of-purchase materials, digital marketing content, and other communication collaterals.
• Work with the sales team to develop, plan and execute channel strategies and trade promotions for the key accounts and trade channels to achieve sales objectives.
• Plan and monitor marketing expenditure to review marketing campaign effectiveness.
• To conduct regular market visitations whenever required.

REQUIREMENTS

• Minimum Diploma and above, in Marketing, Business Management or related fields.
• Good command of spoken and written English
• Relevant experience in product management preferably in FMCG, health and beauty industries.
• Meticulous, with strong organizational skills

About the job:

• Handle Full Set Account
• GST submission
• Liaison with clients on Accounts matters
• Assist in other administration duties
• Training Provided

Requirements:

• At least 2 years accounts related working experience and possess at least a Professional Certificate or Degree in accountancy
• Preferred with an Experience in Full set account, knowledge of Balance Sheet, Profit and Loss
• Well verse in Microsoft Words and Excel
• Bilingual in English & Mandarin is a must (Able to handle queries and concerns from clients in regards with the GST filing and other accounting matters)
• Mature, self-motivated, independent and able to multi-tasks
• Strong analytical skills, good time management and meticulous for details
• Enjoy liaison with clients with good spoken and written English

About Company:

Simtrum was founded in 2019 with the core mission to serve the optical industry with innovation and efficiency. Our founding team has decades of research and development experiences (across NUS and A-star) in high-end microscope systems. We now focus on confocal, super-resolution microscopy and other related fields, catering to both academia research and high end industrial production needs. Our proprietary high resolution microscopes adopt state of the art optical technology, image processing algorithms, with excellent imaging performance to meet the high resolution and fast imaging needs of our technology partners.

Simtrum is a young startup with many exciting opportunities to offer to the right candidates with the right mindset. We are now seeking the following commercial talents to join our team, to expand our reach and support our growth:

Job Descriptions:

1.provide quotations to customers and follow up on sales progress;

2.Update customer information and maintain the CRM system, and use the CRM system to develop and follow up with existing customers;

3. Responsible for communicating with product line suppliers to obtain product information and quotations;

4. Provide feedback and modification opinions to the marketing department on the company’s website and other marketing materials;

5. Prepare and organize and archive product information, contracts, payments, PO, DO, Invoice corresponding to customers and update the procurement system in a timely manner, etc.;

6. Responsible for logistics related matters.

Basic Requirements:

1.The ideal candidate is systematic, meticulous, and CAREFUL! High level of caution is required as you will be dealing with expensive and highly accurate optical instruments.

2.You also have to be highly organised to maintain our documentation and filing. While prior similar experiences are preferred, we are open for fresh graduates with the right attitude and willingness to learn to send in your application.

3.To do well in the Simtrum environment, you should be someone with initiative, curious, can-do attitude, flexible and eager to learn.

4.Fluency in both English and spoken Mandarin is a must, as you will be required to liaise with our Chinese counterparts.

Job Description:

• Provide daily administrative support to ensure smooth office operations
• Manage office supplies and place orders as needed
• Handle orders items for HR, Finance and Project purposes
• Oversee general office maintenance, copiers, printers, pest control, etc.
• Serve as the office receptionist
• Answer phone calls and relay messages
• Update and circulate contact lists
• Assist in Project Tender / Project Site Paperwork
• MS Office experience required
• Check worker timesheet

Requirements:

• At least 2 years of experience in an administrative role
• Basic computer skills
• Strong command of English, both written and spoken, is preferred

Job Responsibilities:

• Plan and coordinate administrative procedures and devise ways to streamline processes
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Monitor costs and expenses to assist in budget preparation
• Ensure operations adhere to policies and regulations
• Corporate and employee insurance management
• Procurement and up-keeping of office stationery and supplies
• Coordinating with couriers, sorting/distributing incoming email, letters, faxes and forms in a timely manner
• Prepare monthly payroll

Requirements

• High level of integrity and discretion
• Meticulous
• Fluent in English, which includes the ability to read and write
• Able to work under tight deadlines in a fast-paced environment
• Proficient in Microsoft Office applications

Working hours: Monday - Friday 1.00pm to 10.00pm

Saturday: Morning / Afternoon 1/2 day

Key Responsibilities:

• Cost and prepare tender documents – including suggestions for destinations and inclusions.

• Manage group bookings and allotments.

• Liaise / negotiate with suppliers.

• Ensure all details of arrangements are confirmed – including transportation, accommodation, conferencing, dinners, tours, team-building and other events requirements.

• Manage financials.

• Collate and distribute registration information.

• Attend client meetings, information evenings, events as required.

• Prepare visa, health, insurance and other travel advice for clients.

• Process client requests accurately, in accordance with system and office procedures.

• Offer professional advice and suggestions to ensure customer’s expectations are met and exceeded.

• Make all reservations in accordance with the client company travel policy, ensuring that their guidelines are not breached.

• Respond to all telephone requests, email requests within CTM’s guaranteed turnaround times.

• Utilise the full facilities offered by CRS/GDS – Sabre and email, e.g. diary, queuing system, hotel reservations system, profiles (keep all traveller’s profiles up to date), office messaging system etc.

• Utilise e-ticketing for domestic and international air tickets whenever possible. Ensure details/itinerary are provided to the client.

• Ensure tickets, itineraries and documentation are always correct and delivered to the customer on time.

• Process refunds in a timely manner.

• Process invoices for charge backs on same day as being received.

• Enter custom fields in air costings for effective/accurate client reporting.

• Attend product training seminars when necessary to keep fully informed.

• Ensure a good relationship is developed with airline, hotel and car representatives and associated personnel. Utilise these relationships to gain best service and arrangements for the customer and our company.

• Attend weekly staff meeting.

• Participate as a team member and contribute to the wellbeing of our company

• Handle CTM and partner online platform

• Working closely with colleagues from other departments and offics

• General administration tasks, as assigned by the manager

Skills and Experience:

• Minimum 3 years’ experience working in MICE or travel & tourism company

• Must have experience with Sabre

• Advanced computer skills for Word, Excel and PowerPoint and events software “EventsAIR”

• Wide destination knowledge

• Exceptional attention to details and good time management skills

• Professional communications both written and verbal

• Proven success in managing logistics and budgets

• High level negotiator when seeking best arrangements for your clients

• Ability to speak and present in public

• High level customer service skills

· Able to work independently as well as part of a team

· Able to work under pressure, meet tight deadlines and work flexible hours during peak season

· A “Can Do” attitude and positive thinking that includes creative thinking is an asset

Job Responsibilities:

• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Monitor and maintain computer systems and network.
• Respond to services issues and requests in a timely manner.
• Provide technical support across the company.
• Set up accounts for new users.
• Repair and replace equipment as necessary.
• Test new tecnology or systems.
• Any ad-hoc duties as assigned.

Job Qualifications:

• Education Required: At least Diploma in Information Technology
• Experience Required: One (1) to two (2) years of experience in IT Support
• Competencies and Skills Required:

In depth knowledge of commonly used software, hardware and applications

Analytical and problem-solving skills to diagnose and resolve issues

Strong communication skills