At least diploma in marketing / multimedia / graphic design or related background.
Must willing to work at least 2 days of weekend per month, 2 Off Day Per Week.
Job Scopes:
In charge of marketing projects for Company (Venues, bridal boutique).
Driving brand awareness and engage branded content across all social media platforms and maintenance of WEB site, CMS.
Managing and prioritizing multiple projects for venues and bridal boutique (style shoot, related fair and fashion runway) to deliver them on time. Make strategic planning and ensures timely execution of overall Marketing Calendar.
Submit related market research & marketing reports to management
Search and negotiation with vendors, influencers and celebrities at platforms for marketing. Driving collaborations with industry partners.
In charge of design of marketing collaterals, brochures and presentation materials for the company.
Other ad-hoc related work which assigned by the management, from time to time.
Temp/ Perm Human Resource Executive Assistant (min A Levels, no experience needed) #HDC
Full-time
Full-time
Senior Executive
Singapore, Singapore
Human Resources
3 weeks ago
Responsibilities
· Responsible for payroll processing, administer leave & training records
· Co-ordinate employees activities
· Facilitate and ..
Responsibilities
· Responsible for payroll processing, administer leave & training records
· Co-ordinate employees activities
· Facilitate and assist in recruitment, conduct orientation for new hires, process work pass and employment pass application
· Maintain & update personal files of employees
· Provide full administrative support to Human Resources Department so as to ensure given task are effectively managed and completed within deadlines
· Ensure accuracy and timely submission of HR reports and surveys
· Facilitate the corporate culture programmes & Workplace Health Programmes
· Other ad hoc duties assigned
Requirements
· Office Hours/ 5 Days
· Able to start work immediately
· Excellent communication skills is a must
· Good management skills of team
If you are interested in the position, do kindly drop your most updated resume to ** [email protected] (Attn: Human Resource Executive Assistant ) for faster reverts
Job Description
Industry/ Organization Type: Door Manufacturer
Position Title: Digital Marketing Executive
Working Location: East (Nearest MRT:..
Job Description
Industry/ Organization Type: Door Manufacturer
Position Title: Digital Marketing Executive
Working Location: East (Nearest MRT: Paya Lebar)
Working Hours: 5 days (Mon-Sat: 9 am – 6 pm)
Salary Package: Up to SGD 3000 + AWS + Performance Bonus
Duration: Permanent
Key Responsibilities
Work collaboratively with digital marketing teammates and executives to craft innovative content for our clients
Edit a wide range of content in terms of videos and graphics: unscripted and scripted, using both original and archival footage (including branded content)
Plan out storyboarding, and scripting to turn general concepts into highly watchable, sharable pieces
Identify exciting potential video/photo topics and arrange shoots
Follow an editorial calendar, collaborating with other members of the content production team to ensure timely delivery of materials/postings
Illustrate concepts by designing examples of art arrangement, size, type size, and style and submitting them for approval
Write content for video copy, and social media (Instagram, Facebook, WeChat, Weibo)
Strong eye for graphic design and typography
Plan and monitor the ongoing company presence on social media
Launch optimized online adverts through Google Adwords, and Facebook to increase company and brand awareness
Provide creative ideas for content marketing and update the website
Improve user experience on the company’s website
Measure the performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
Other ad-hoc duties as assigned
APPLY NOW!!!
Min. ITE in Graphic Design
Min. 1 year of working experience in the related field
Proficient in Adobe Premiere and Adobe After Effects
Familiar with Photoshop, Illustrator
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to Job(at)anradus.com.sg. Please indicate #66297 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694
We are seeking a creative and results-driven Marketing Executive to execute marketing strategies that promote our brand and products. The ideal candid..
We are seeking a creative and results-driven Marketing Executive to execute marketing strategies that promote our brand and products. The ideal candidate will have a passion for marketing, a strong understanding of digital and traditional marketing channels, and the ability to work collaboratively with cross-functional teams.
Key Responsibilities:
Plan, develop, and execute marketing campaigns across various channels, including digital, print, and social media.
Create compelling and engaging content for marketing materials, including blogs, newsletters, social media posts, and website content.
Manage and grow our social media presence, engaging with followers and driving brand awareness.
Optimize website content for search engines and manage pay-per-click advertising campaigns.
Plan and execute promotional events, trade shows, and product launches.
Ensure consistent brand messaging and identity across all marketing channels.
Work closely with the sales team to align marketing efforts with business objectives and support lead generation.
Qualifications:
Minimum of 1 years of experience in marketing
Bachelor’s degree in Marketing, Business, Mass Communications, or a related field.
Strong written and verbal communication skills, with the ability to create engaging content.
Proficient in marketing software and tools such as Google Analytics, SEO tools, social media management platforms, and email marketing software.
Creative thinker with the ability to develop innovative marketing ideas and campaigns.
Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously.
Flexible and adaptable to changing priorities and market conditions.
Benefits:
Health insurance
Opportunities for professional growth and development
Positive and collaborative work environment
How to Apply:
If you are a passionate marketer with a track record of success, we would love to hear from you. Please submit your resume by APPLYNOW.
Job Responsibilities
Provide basic case management for persons living with dementia and carers, including the provision of information, service lin..
Job Responsibilities
Provide basic case management for persons living with dementia and carers, including the provision of information, service linkages with appropriate resources and support.
Plan, facilitate and coordinate group activities for DSC including the acquisition, development and preparation of activity materials and resources.
Assist with implementation of psychosocial interventions under supervision, such as Cognitive Stimulation Therapy, and reminiscence programmes
Conduct basic screening and assessments for persons living with dementia, including those with Young Onset Dementia, for activity planning.
Provide guidance to care staff – including programme coordinators and programme assistants, volunteers, and caregiver peers.
Engage with various internal and/or external stakeholders to ensure smooth running of activity programme.
Perform admin work and documentation such as maintenance of float, admission registration, monitor grants’ KPIs, capturing of outcome measures, etc.
Organize and conduct outreach to increase dementia awareness and promote early identification.
Support clients with or who are at risk of dementia by linking them to the necessary support and resources.
Explore new avenues of collaboration with community partners and stakeholders.
Any other duties as may be assigned.
REQUIREMENTS
Degree in psychology, social work, community development or relevant discipline, with minimum 2 years of experience in community engagement work.
Prior experience in working with persons with dementia or carers is an added advantage.
Competencies: Self-motivated, resourceful, good attention to details, leadership quality, ability to plan and implement ideas, and comfortable in speaking with group.
Mon - Thurs: 8:30 a.m. - 6 p.m
Fri: 8:30 a.m. - 5:30 p.m
This role overseeing and handle company's facilities maintenance
and administrative dutie..
Mon - Thurs: 8:30 a.m. - 6 p.m
Fri: 8:30 a.m. - 5:30 p.m
This role overseeing and handle company's facilities maintenance
and administrative duties
1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.
2. Make frequent trips to the various facilities within the Group to carry out routine inspection.
3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.
4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.
5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.
6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.
7. Updating of maintenance schedule and incurred expenditure reports.
8. Prepare annual building maintenance expenditure and budgetary reports.
9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.
10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.
11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.
12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.
13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.
14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.
15. Any other suitable duties that may be assigned by the Management from time to time
This is a 1 Year Contract role.
Responsibilities:
1. IT Operations
Manage Incident tickets and Request Ticket raised by business users
Collabo..
This is a 1 Year Contract role.
Responsibilities:
1. IT Operations
Manage Incident tickets and Request Ticket raised by business users
Collaborate with helpdesk, regional second level and third level support, external vendor and HQ team to resolve IT systems issues. This includes all processes to achieve resolution.
Support IT systems usage questions from users
Create and maintain SQL based reports
Troubleshoot IT systems issue
First level support on IT security issues.
Manage business users’ expectation on IT processes such as incident management, Change Management, Demand Management, Request Management and Security policies
Attend conference calls for incident management, release management
Manage all IT systems as first level support and implement all and new processes for support and maintenance
2. Other Tasks
Work with IT team to generate IT reporting, showcasing IT KPI on a regular basis
Train with IT team to upgrade knowledge on newly implemented systems
Provide I.T. Training to business users on Cybersecurity topics and new system enhancements
Perform documentation on new guidelines, system design and processes
Education & Work experience
Work experience: At least 6 years’ experience as helpdesk, Onsite IT, server management
Cross-cultural experience: Ability to work productively and maintain effective relationship in multi-disciplinary and multi-cultural teams;
Education: Computer Science, Computer Engineering, Informatics, Information Management
Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified
Job Description:
Provide legal and secretariat support to the company, including but not limited to:
Responsible for the reviewing (and occasional..
Job Description:
Provide legal and secretariat support to the company, including but not limited to:
Responsible for the reviewing (and occasionally drafting) of legal and company secretarial related documents, with the main focus on Singapore-based contracts;
Handle, monitor, liaise and follow-up on contractual issues, dispute settlements and document management;
Assist with the identification and mitigation of legal risks in projects and business operations, develop and implement strategies when necessary;
Ensure compliance with local regulations, codes, standards and laws, and monitor the relevant changes and advise on potential impacts;
Ensure proper documentation and record-keeping of all legal files, contracts, agreements and correspondence related to the projects;
Coordinate with internal stakeholders and external professionals for corporate affairs; and
Other ad-hoc duties as assigned by the superiors and management.
Job Requirements:
A Bachelor’s degree in Law or an equivalent discipline.
Knowledge of IP law, Employment and Workplace Health and Safety regulations, Corporate Governance, and standard contract forms such as PSSCOC, FIDIC, and others will be advantageous.
Ability to negotiate and draft contracts, amendments, and change orders, and ensure compliance with the relevant regulations.
Familiarity with dispute resolution mechanisms, including arbitration, mediation and litigation.
Awareness of liability issues arising from defects, delays, or accidents on site.
Ability to think critically and propose practical legal solutions to complex business challenges.
Precision in reviewing contracts, legal documents, and compliance reports.
Manage multiple legal issues concurrently without compromising the quality of work.
A strong sense of professional ethics and integrity, particularly when advising the company on legal risk.
Position : Sales Executive ( Outdoor)
Office Location: Jalan Buroh ( Boon Lay )
Salary : $3500- $4500 + Comm + Car Allowance
Working Day : 5 ..
Position : Sales Executive ( Outdoor)
Office Location: Jalan Buroh ( Boon Lay )
Salary : $3500- $4500 + Comm + Car Allowance
Working Day : 5 days
Working Hours: 830am- 530pm
Job Responsibilities:
• The Sales Executive acts as the points of contact with the customers, portraying professionalism and confidence that delivers the ultimate in customer service.
• Interact with clients, vendors & visitors in a professional manner.
• Follow up with the existing accounts, contractors and engineers.
• Cold call on projects and companies that come across out in the field.
• Submit weekly sales run sheet, detailing visit to clients, projects, follow up site demo etc.
• Technical presentations to contractors and engineers upon full product training and support given.
• On-site technical site installation training to be given to contractors and engineers when requested
• Weekly sales meeting on current and potential sales.
• Follow up with contractors / engineers/architects / developers on new or existing projects
• Follow up on contacts enquiries.
• Other duties as assigned
Requirements:
• Candidate must posses at least primary/ secondary school o level , professional certificate/ NITEC / Diploma in any field
• With knowledge of the construction industry preferred
Employment Type: 1-year contract (renewable subject to work performance)
Salary: Up to S$5,500
Location: Serangoon North (onsite)
Key Responsibilitie..
Employment Type: 1-year contract (renewable subject to work performance)
Salary: Up to S$5,500
Location: Serangoon North (onsite)
Key Responsibilities:
Collaborate with internal stakeholders for tender and quotation updates.
Liaise with Procurement and Contract Managers on requests.
Renew maintenance contracts, overseeing the entire process from approval to award.
Prepare letters of award and compile contract documentation.
Coordinate contract commencement meetings with vendors.
Conduct final account assessments before contract expiry.
Manage and maintain records of maintenance contracts.
Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
Assist with audits and reporting related to contracts and vendors.
Perform administrative tasks as assigned and support team members.
Requirements:
Diploma/Degree in Quantity Surveying or Facilities Management.
Minimum 3 years of experience in contract management / procurement in building facilities/ services related.
Experience in dealing with tender management (e.g. calling tender, tender evaluation, and tender award).
Candidates with Quantity Surveying background is advantageous.
Strong understanding of procurement processes and budgeting.
Team player, organized, detail-oriented, and able to work under tight deadlines.
Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
Job Description
Industry/ Organization Type: Manufacturing/ Food Production
Position Title: HR Executive
Working Location: Senoko
Working Hou..
Job Description
Industry/ Organization Type: Manufacturing/ Food Production
Position Title: HR Executive
Working Location: Senoko
Working Hours: 5 days (Mon – Fri, 8am – 6pm)
Salary Package: Up to $5,000 + Bonus
Duration: Permanent
Key Responsibilities
Manage the full spectrum of HR functions.
Handle end-to-end recruitment, including sourcing, screening, interviewing, and hiring.
Oversee payroll functions, ensuring accurate and timely monthly payroll processing.
Administer work pass applications, renewals, and cancellations.
Develop and implement HR policies and procedures in compliance with legal regulations.
Manage the onboarding and offboarding processes.
Address employee relations issues and provide appropriate solutions.
Maintain employee data, records, and reports for HR projects and initiatives.
Assist with other HR-related tasks as assigned by the HR Manager.
APPLY NOW!!!
At least 2 years of relevant HR experience specifically in the F&B industry.
Minimum Diploma in HR Management, Business Administration or any related field.
Knowledge of MOM regulations and experience in handling work pass applications.
Able to commit OT as and when needed.
Kindly apply through ANY of the following methods:
Submit your application by clicking the APPLY button;
Email your resume to [email protected]. Please indicate #68110 on the email subject.
Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.
Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641
Summary of the Role :
We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follo..
Summary of the Role :
We are looking to employ an enthusiastic and customer-oriented inside sales executive to generate quality leads as well as follow up on inbound email and telephone inquiries. The inside sales executive's responsibilities include updating the CRM system on a regular basis, upselling and cross-selling to existing customers, as well as attending industry events and educational workshops as required. You should also be able to conduct research on market trends and competitors' products.
Responsibilities:
· Maintaining long-lasting relationships with existing customers through exceptional after-sales service.
· Actively sourcing new sales opportunities through cold-calling and emailing.
· Developing in-depth knowledge of product features and benefits.
· Utilizing virtual meetings to build relationships with new customers.
· Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
· Advising customers on suitable product selection based on their needs and specifications.
· Creating a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
· Following up on sales inquiries that are made by potential customers through different channels.
· Setting up face-to-face meetings between potential customers and Outside Sales Representatives.
· Perform 1st level troubleshooting on servers and network issues with regards to log collection/security tools.
· Generate reports on security metrics, incidents, and remediation efforts for management.
· Maintain accurate documentation of incidents, security changes, and system configurations.
· Any other ad-hoc duties as required or assigned.
Requirements:
· Minimum diploma / degree in any field.
· Experience in Information Technology would be advantage.
· Able to read and speak Japanese to liaise with Japanese customers would be an advantage.
· Experience in sales in managed services will be given priority.
· Candidate excellent communication skills with no experience may apply.
· Excellent negotiation and consultative sales skills.
We are seeking a highly motivated and proactive Business Development Executive to join our team. The ideal candidate will support the agency in develo..
We are seeking a highly motivated and proactive Business Development Executive to join our team. The ideal candidate will support the agency in developing and executing sales initiatives and activities, helping to drive business growth and establish strong client relationships.
This role offers a unique opportunity to play a vital part in driving our agency’s sales success and contributing to its long-term growth. If you’re passionate about business development and thrive in a dynamic environment, we’d love to hear from you!
About CrownCrown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering an..
About Crown
Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.
3 best things about the role:
Be part of a Company that is a leading innovator in world-class forklift and material handling equipment.
Work alongside a fun and outgoing Sales Team that is supportive and collaborative.
Work at a Company that values good people, with a culture of developing employees and promoting from within.
About the role
Crown Equipment is currently seeking an individual to join the Sales Team based in our Singapore Branch Office as a Territory Executive.
As a Territory Executive, you will be responsible for driving revenue growth and expanding the market reach by building and maintaining customer relationships. You will also exceed the sales budget in a specified territory by managing existing clients and sourcing new business in providing Material Handling Solutions.
This will be a great opportunity to develop and execute a sales plan for the assigned territory. You will negotiate contracts and agreements with customers to close sales deals and provide product information, pricing and support to customers.
Key Areas of Responsibilities
Sales Targets
Achieve a minimum order intake per month in Territory Management Sales as set by the company.
Meet the minimum KPI requirements set by the company.
Achieve goals for rental net gain initiatives.
Territory Management
Effectively manage a defined territory, including identifying new sales opportunities while managing an existing customer base.
Develop a dedicated plan to maximize selling time and fully develop the territory's potential.
Implement daily territory/time management plans with clear objectives for what needs to be achieved each day.
Offer all of Crown’s goods and services.
Product Demonstrations
Effectively execute a minimum number of product demonstrations per month in accordance with set KPIs.
Ensure all demonstrations are carried out in a professional manner with minimal expense to the Company.
Demonstrate comprehensive product knowledge, which is a key deliverable, and understand the full product range.
Customer Enquiries
Follow up on all customer inquiries promptly and professionally.
Execute a minimum KPI of at least 18 contact calls with customers per week. These calls should have a specific purpose and an "SSP" (Strategic Selling Plan).
Manage and maintain open inquiries effectively on a daily/weekly basis.
Team Participation
At regular intervals, you will be required to attend team functions and product training sessions. You may also be asked to assist and support fellow colleagues with inquiries and demonstrations.
Attend weekly sales meetings, or if in a regional area, join via video conference.
Customer Satisfaction
Ensure that all prospective customers receive prompt, professional service when responding to inquiries, presenting proposals/solutions, and finalizing transactions upon delivery.
Maintain regular communication with all existing and prospective clients to ensure total customer satisfaction.
Accounts Receivables
Closely monitor customers’ Accounts Receivables (AR) and send updates as required.
Engage with customers regarding any outstanding debts owed to the Company and assist in resolving them.
Knowledge, Skills & Experience
Industry experience
Demonstrative success in sales
High Energy and Motivation
Results Orientated
Communication, Negotiation and Organisation Skills
Ability to work under pressure & meet deadlines
Excellent presentation skills
Qualifications
Graduate Degree
At least 1-2 years in heavy machinery, MHE and automotive industry
Purpose and Scope
Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture prod..
Purpose and Scope
Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.
Role and Responsibilities
• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems
• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.
• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.
• Install standard business desktop/laptop Images to an agreed standard.
• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.
• Provide basic hardware/software configuration, fault finding and problem resolution.
• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.
• Provide video and audio-conferencing system support to end users
• Supporting D&T projects/initiatives
• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.
• Answer technical queries and meet operational service levels
• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.
• Work as a team member and share knowledge with colleagues.
• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.
• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.
• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.
• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.
• Be available to support the business during ‘out of core hour’ working time.
• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.
• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.
• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.
• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.
• Manage incidents and requests from customers.
• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.
Job requirements
• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.
• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.
• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications
• Good understanding of mobile / smart devices, Android, and iOS
• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business
• Good working knowledge and experience in managing Office365 and Azure
• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.
• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation
• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications
• The ability to work within a team and be willing to share learning and to learn from others.
• Possession of good verbal and written communication skills.
• Maintain good personal skills and an ability to cope with potential conflict.
Qualifications and Experience
• IT / engineer related diploma from polytechnic or degree from university
• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.
• ITIL Foundation V3 would be beneficial
• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.
• Familiarity with professional development standards
• Thorough knowledge of IT products and the marketplace
• Maintaining a good network of contacts within IT and within the business
• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.
• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology
• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.
Regularly review safety documents, as per requirement