•Front desk duties including handle incoming and outgoing calls, booking appointments, attend to customer’s inquiry

• Selling of products and services

• Communicating with customers via telephone, WhatsApp, face-to-face, social media and email

• Handle POS system and collecting payments

• Handling customer’s feedbacks

• Assist marketing team

• Improving customer service procedures, policies and standards

REQUIREMENTS:

• Team player

• Excellent verbal and written communication skills

• Possess strong interpersonal, efficiency & organisational skills

• Multi-tasking capabilities and willingness to go for the extra mile

• Able to converse in English

• Able to converse in Mandarin will be helpful as well

• Must be able to work retail hours (including weekend) our salon hours are currently 10.30am to 7.30pm / 8.30pm for festive period

• 5.5 days work week

Base Salary $2000 - $2800 depending on expereience

Plus commissions

Lunch Actually is Asia’s leading lunch dating specialist, providing busy professionals with the chance to connect through quality dates in a discreet, enjoyable, and stress-free setting. Founded in Singapore in 2004, we are dedicated to creating a safe, convenient, and approachable platform for professionals to build meaningful relationships.

We offer a range of personalized services:

• Matchmaking Services: Our expert team works to find your ideal match, allowing you to focus on enjoying the date.
• Coaching Programs: Strengthen your dating and relationship skills with our customized coaching.
• Peerage by Lunch Actually: Our exclusive and discreet matchmaking service for high-profile professionals.

At Lunch Actually, we are driven by a passion for people, integrity, and kindness. If you thrive in a dynamic, entrepreneurial environment, you'll find ample opportunities for growth, career advancement, and personal development. Join our mission of creating meaningful connections and love stories!

_____________________________________________________________________________________________________

Relationship Manager (Sales)

We are seeking a dynamic and driven Relationship Manager to join our Singapore branch. In this role, you will be instrumental in generating revenue by consistently meeting or exceeding monthly sales targets. Your key responsibilities will include consultative selling, closing deals, and efficiently managing sales-related administrative tasks to support your efforts.

Key Responsibilities:

• Build and nurture relationships with high-profile clients through personalized, one-on-one consultations.
• Deliver consultative sales presentations, guiding clients through tailored solutions to close deals successfully.
• Consistently meet and exceed individual monthly sales targets.
• Manage post-sales administrative tasks efficiently, ensuring accuracy and timely completion.
• Proactively follow up on inbound leads and nurture relationships with existing clients.
• Schedule and conduct appointments with prospective clients.
• Identify new business opportunities using company databases and contacts to grow your client base.

What We Offer:

• Competitive base salary with attractive commission structure.
• Office-based role at our cozy, vibrant office in Somerset – no fieldwork required.
• A dynamic, startup-like environment where you’ll have the autonomy to execute your ideas, with support from experienced leaders and serial entrepreneurs.
• Ongoing professional training and strong opportunities for career progression.
• A positive, inclusive, and supportive workplace atmosphere.

What You Need to Succeed:

• 2-3 years of proven experience in sales, with strong consultative selling skills (appointment setting, presentations, closing sales).
• A track record of consistently achieving or exceeding sales targets.
• Ability to work independently and collaboratively within a team environment.
• Excellent communication skills, both verbal and written, with a professional and persuasive manner.
• Resilience, confidence, and determination to succeed in a fast-paced environment.
• Ability to handle rejection and maintain motivation and focus.
• Experience working with upscale, professional clientele.
• Availability to work on weekends as part of your regular schedule.

If you are self-motivated, ambitious, and passionate about building relationships with clients while driving sales success, we want to hear from you!

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Managing recruitment and selection as well as internship programs to meet the organization’s manpower needs
• Planning and coordination of company events and manage employee welfare and wellness programme
• Primary contact for payroll execution and overseas manpower administration
• Ensure that the organization remains compliant on all legislative manpower law
• Support in building up relevant HR framework and policies for the organization
• Support build-up for a strategic performance management framework, tied to organizational goals and objectives
• Rewards system to recognize individual and/or company performance
• Tie in performance management system to gaps analysis and linking it to the learning and development framework
• In-charge of the preparation of Letter of Offers and Employment Contracts for new joiners
• Maintaining master list of all employees
• Maintenance of personnel-related files and records such as P-files and timesheets
• Assist in the onboarding of new hires and off-boarding/ clearance for resignees, including conducting exit interviews
• Manage Company’s communications channel with staff
• Perform any other ad-hoc administrative duties as required

Job Requirement:

• Min Degree with at least 3 years’ experience in Human Resources Management or other management principles
• Basic understanding of Singapore's labour laws and best practices in employment
• Possess excellent interpersonal and communication skills is an added advantage
• Proficient in MS Office applications and Info-tech Software is an added advantage
• Ability to work in fast pace working environment

Joy Yeow Zhi Qian

Personnel EA Registration Number: R2096261

Recruit Express Pte Ltd EA Licence No: 99C4599

Key Responsibilities:

• Clinical Risk Management: Collaborate with cross-departmental teams to identify, prioritize, and mitigate clinical risks.
• Framework Implementation: Execute and support the clinical risk management plans aligned with our strategic goals.
• Data Integration: Analyze data from various sources, including incident reports and clinical complaints, to enhance risk management processes.
• Horizon Scanning: Lead proactive risk identification and analysis to anticipate potential impacts on the organization.
• Committee Support: Serve as the secretariat for the Clinical Risk Management Committee, ensuring effective operations and communication.
• Project Management: Lead or contribute to assigned projects that drive our clinical risk management initiatives forward.

Requirements:

• A relevant degree from a reputable university.
• Experience in quality management and risk management is preferred, with healthcare experience being an advantage.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Plan and manage the execution and integration of marketing communications to support business units
• Guide and manage the internal and external parties in the development of creative and media plan
• Manage vendors and agencies in executing Marcom projects
• Manage and execute Social Media Content Marketing and SEO/SEM
• Administrative tasks including preparation of monthly management reports, tracking of expenditure and invoices, etc
• Other adhoc duties as assigned.

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

The Job:

• To be responsible for managing day-to-to-today activities in treasury and corporate functions to meet the financial and regulatory obligations of the group
• To assist the Group in audit and accounts functions.
• To perform a broad range of treasury functions which includes cash management, bank loan management including rollovers, drawdown and compliance
• In charge of opening and maintenance of bank accounts, internet banking and application of bank facilities.
• To identify business and market opportunities and work closely with banks for new funding scheme and evaluate current scheme for improvement
• To support audit related matters including preparation of bank and directors’ confirmations

The Requirements:

• Min Degree Holder with Min 8-10 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Responsibilities:

• Develop, review, and improve administrative systems, policies, and procedures.
• Lead and supervise daily operations including reception, mailroom operation and office management
• Monitor costs and expenses for the office management functions including office supplies and equipment and prepare budget for office management section
• Handling office renovations
• Work closely with internal stakeholders on matters relating to office management
• Coordinate with landlord and Building Managing Agent (MA) on matters relating to office management
• Spearhead digitization of documents and record management
• Oversee office renovation
• Contributing member in Workplace Safety and Health (WSH) Committee - Develop, implement and maintain WSH plans to ensure continuous improvement in WSH performance and compliance
• Follow up on all outstanding safety-related issues to ensure timely resolution
• Fire warden - To check with landlord/MA when the fire alarm is triggered
• Prepare attendance list for fire drill exercise
• Evacuate the staff during fire drill exercise
• Review and update the evacuation plan as required
• Support human resource operations in the future as part of career advancement
• Handle any other ad-hoc duties as assigned

Requirements:

• Degree in Business Administration or related field with at least 4-5 years of relevant work experience in office management, facilities management, project management

• Ability to handle and communicate with different stakeholders

• Proficiency in Excel, Words and Powerpoint

• Able to think and work independently and as a team member in a challenging environment

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

The Job:

• Partnering with stakeholders and budget owners to support sourcing projects, major categories including but not limited to retail store fit-out, Marketing events and PR services
• Enforce Procurement policies and guidelines
• Work closely with Finance and Compliance departments to monitor the Procure-to-Pay processes compliance with corporate guidelines
• To identify cost-saving opportunities, areas and processes that could be optimized, and potential areas of risk through strong business acumen and analytical skills

The Requirements:

• 5-8 years of professional working experience with minimum 4-5 years in Procurement functions
• Good understanding of procurement processes with indirect categories management experiences and/or in luxury environment a plus

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Opportunity

• Adecco is partnering with a leading bank to hire a Project Manager (T&M)
• Office Location: CBD
• Starts off as a 12 months contract, with possibility of extension after 12 months

The Job

• Project management, to ensure delivery of key initiatives on time and budget.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates and following up on action items.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

The Talent

• >5 years of project management experience in the banking industry
• Good communication skills, able to articulate well in project processes
• Experience handling full life cycle of projects
• Strong in PowerPoint presentation to stakeholders
• Experience and knowledge of Trading (Treasury) products will be very advantageous. Products include FX, fixed income products, CLI product knowledge etc.
• Instead of PMO/Tech Project management related experience, looking for business project management experience as candidate needs to be hands on in managing business stakeholders

Next Step

• Please send in your resume to [email protected]
• Application: Project Manager (T&M)
• We regret to inform that only shortlisted applicants will be contacted

Housekeeping

• Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
• Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members
• Sourcing, recruiting and selecting of suitable housekeeping team;
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Culinary/ Meal-Planning

• Train and develop the Culinary team in proper procedures and appropriate performance of duties
• Reviewing of menus or recipes for owner’s approval
• Sourcing, recruiting and selecting of suitable culinary team
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Vendor Management

• Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

Events/ Activities Planning & Execution

• Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)

Requirements:

• Minimum 8 years’ experience
• Vendor and project management skills
• Proficient in MS Office applications
• Pleasant personality with excellent interpersonal skills and a strong team player
• Experience in delivery of a discreet, confidential and unobtrusive service yet maintaining the fine etiquettes to represent the household
• Ability to anticipate others’ wishes and adapt accordingly
• An eye for detail with keen interest in antiques, fine wine and flower arrangement
• Self-demand for high standard

For all interested applicants:

Apply now by sending your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Key Responsibilities:

• Lead and manage the HR & Admin team, providing guidance, training, and support to ensure high performance and continuous development.
• Oversee the recruitment process and onboarding of new employees, ensuring a smooth and positive candidate experience.
• Develop and implement HR policies and procedures in alignment with company objectives.
• Manage employee relations, including grievances, disciplinary matters, and conflict resolution, to promote a harmonious workplace.
• Administer payroll, employee benefits, and leave management.
• Ensure compliance with the Employment Act and company regulations.
• Collaborate with senior management to develop HR strategies that support business goals.
• Drive employee engagement and retention initiatives, as well as learning and development programs.
  
  Requirements:
• Degree in Human Resources, Business Administration, or related discipline.
• At least 5 years of HR experience, preferably in a managerial role.

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

OVERSEES THE DAILY OPERATIONS OF THE RESTAURANTS

MANAGE THE KITCHEN AND FRONTLINE STAFF

PLANNING, MENTORING AND DECISION MAKING TO FOSTER GROWTH AND SUCCESS

NEED TO ENSURE THAT THE QUALITY, SAFETY AND HYGIENCE STANDARDS ARE MET

EQUIPMENT AND INVENTORY MAINTAINED

STAFF ARE TRAINED AND SCHEDULED AND THAT THE CUSTOMER SERVICE IS EXECELLENT

Job Description

• Foster and manage relationships and communications between users and procurement

• Perform procurement planning with departments

• Provide regular reporting of procurement performance and spend analysis

• Develop and deliver training programmes and procurement clinics for university staff on procurement policies, procedures, and best practices

• Develop a sound supplier network, manage supplier relationships and contracts

• Analyse and identify potential consolidation opportunities under strategic buys to optimise procurement efficiencies

• Provide end-to-end support and guide users on procurement policy, procedures and system

• Perform sourcing for General Goods and Services (GGS) category.

• Administer quotation and tender processes and review procurement documents, ensuring adherence to university policy and procedures.

• Participate in the evaluation of bids and conduct negotiations to ensure value for money, prepare recommendation reports, and facilitate the approval and award of bids in consultation with users

• Perform procurement transactions timely in procurement system (i.e. publication, bid download, award, PO creation, goods receipt) to meet service levels

• Point of contact between users and other specialist departments such as Legal and Finance

• Identify opportunities to streamline procurement processes and improvements

• Any other duties assigned

Qualifications

• Degree in any field

• At least 3 years of procurement experience

• Good interpersonal, communication and time management skills

• Results oriented with a demonstrated commitment to teamwork

• Experience as a change agent in an organisation

• Familiar with e-procurement and ERP systems i.e Ariba

• Proficient in Microsoft Office

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Foster and manage relationships and communications between users and procurement

• Perform procurement planning with departments

• Provide regular reporting of procurement performance and spend analysis

• Develop a sound supplier network, manage supplier relationships and contracts

• Analyse and identify potential consolidation opportunities under strategic buys to optimise procurement efficiencies

• Provide end-to-end support and guide users on procurement policy, procedures and system

• Perform sourcing for General Goods and Services (GGS) category.

• Administer quotation and tender processes and review procurement documents,

• Participate in the evaluation of bids and conduct negotiations to ensure value for money, prepare recommendation reports, and facilitate the approval and award of bids in consultation with users

• Perform procurement transactions timely

• Identify opportunities to streamline procurement processes and improvements

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)
Recruit Express Pte Ltd (EA: 99C4599)

Principal Responsibilities:

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.To participate in ward processes relevant to patients’ relations and experience

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements:

• min. Degree in any discipline
• Possess min. 8-10 years working experience in patients relations and service quality role in handling Next-Of-Kin
• Minimum 5 years relevant experience in a managerial role.
  Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV in MS Word to

[email protected]

Subject: Patients Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

We are seeking a talented Data Engineer and Data Analyst to design, build, and maintain our data infrastructure. In this managerial position, you will develop robust data pipelines, ensure data quality, and optimize storage systems to empower data-driven decision-making across the organization.

Leading a team of Data Analysts, you will oversee comprehensive reporting and analytics while providing strategic guidance in Data Strategy and Analytics, including AI and ML initiatives. As a specialist in Azure Data Services, you will be instrumental in driving insights and fostering innovation.

• Data Pipeline Construction: Design, develop, and maintain data pipelines for smooth data flow from multiple sources to warehouses or lakes, ensuring reliable data sources.
• Data Architecture Design: Create and manage data architecture using various technologies and storage solutions for efficient and secure data handling.
• ETL Processes: Conduct Extract, Transform, Load (ETL) operations to process raw data into structured formats and load it into storage systems for analysis.
• Data Quality Assurance: Implement data cleaning and validation processes to enhance accuracy and consistency, while monitoring and optimizing data quality.
• Scalability and Optimization: Design scalable systems to handle large data volumes and improve storage and retrieval processes.
• Data Governance: Establish governance and security measures to ensure compliance, and develop policies and documentation.
• Data Analytics & Reporting: Manage Data Analytics projects, create and oversee Power BI reports and dashboards, and coordinate with the extended Data Analytics team.
• Ad Hoc Duties: Perform any additional tasks assigned by the supervisor.

Mandatory Skills:

1. Programming: Python, SQL, ETL
2. Database Management: MS SQL Server Environment, Data integration tools such as Azure Data Factory, Azure Databricks, and Azure Synapse Analytics
3. Power BI Expertise: DAX, Power Query, and creating advanced data visualizations. Experience in Data Modelling techniques.
4. Azure Cloud Environment: Azure Cloud Environment, Proficiency in Azure cloud platform, including Azure SQL Database, Azure Data Lake Storage, Azure Analysis Services, Azure Data Studio
5. Useful experiences: Machine Learning. Artificial Intelligence

Interested applicants, please email your resume to Andre Chua Jing Ming

Email: [email protected]

CEI Reg No: R1989053

EA Licence No: 99C4599

Recruit Express Pte Ltd

Job Responsibilities

Operation Management:

• Supervise the daily operation of KTV and ensure the smooth operation of various departments.
• Develop and implement operational policies and procedures to improve efficiency and service quality.
• Manage and optimize supply chain and inventory to ensure sufficient equipment and materials.

Customer Service:

• Ensure customer satisfaction and handle customer complaints and suggestions.
• Develop customer service standards and train employees to ensure high-quality service.

Employee Management:

• Recruit, train and manage employees, motivate employees to improve work efficiency and service quality.
• Develop employee assessment and reward system to maintain team morale

Financial Management:

• Responsible for formulating and managing budgets, controlling costs and improving profitability.
• Review financial statements, monitor financial performance and ensure financial health.

Marketing:

• Analyze market trends and competitors and adjust business strategies

Business Development:

• Explore new business opportunities and develop new service items or products.
• Establish and maintain good relationships with suppliers, partners and other stakeholders.

Job requirements:

• Excellent leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making skills.
• Financial management and budget control skills.
• Marketing and customer service experience.
• Flexible working hours, able to adapt to night shifts and weekend work.
• High sense of responsibility and professionalism.

Responsibility:

- Ensure high levels of customer satisfaction through excellent sales service

- To provide customers with professional advice and recommend items that match customer needs

- To do daily shop operations, retail sales, inventory controls, and other relevant duties.

-Responsible for formulating sales targets and marketing strategies

-Responsible for salesgirls team management, performance appraisal, personnel transfer and other arrangements

- Follow all companies policies and procedures

Requirements:

-Must have at least 3 years retail sales experience in fashion, with good sales skills and sales service attitude

-Hard working, and can work under pressure;

-Good team player

-High responsible to both company and customer, and being patient.

We are seeking an experienced and dynamic Senior Service Delivery Manager to join our team. The ideal candidate will have 8-10 years of relevant experience in managing service delivery, field service management, and handling projects in the IT industry. The Senior Service Delivery Manager will play a crucial role in ensuring the successful delivery of services and projects, maintaining high customer satisfaction, and driving continuous improvement.

Key Responsibilities:

1. Service Delivery Management

- Oversee the end-to-end service delivery process, ensuring all services meet the required standards and SLAs.

- Monitor service performance and implement improvements to enhance efficiency and effectiveness.

- Act as the primary point of contact for customers, addressing their needs and resolving issues promptly.

2. Field Service Management:

- Manage field service operations, ensuring timely and effective resolution of on-site issues.

- Coordinate with field service teams to ensure optimal resource allocation and utilization.

- Develop and maintain field service policies and procedures.

3. Project Management:

- Lead and manage multiple projects simultaneously, ensuring they are delivered on time, within scope, and within budget.

- Develop project plans, define project scope, and allocate resources effectively.

- Monitor project progress, identify risks, and implement mitigation strategies.

4. Stakeholder Management:

- Build and maintain strong relationships with clients, understanding their business needs and objectives.

- Communicate project and service delivery updates to stakeholders regularly.

- Collaborate with internal teams to align service delivery and project outcomes with customer expectations.

5. Vendor Management

- Oversee the maintenance and support provided by third-party vendors to ensure service continuity.

- Manage relationships with vendors and third-party service providers.

- Negotiate contracts and ensure vendors meet performance standards and deliverables.

- Conduct regular performance reviews and manage vendor-related issues promptly.

6. Process Improvement:

- Continuously evaluate and improve service delivery processes to enhance customer satisfaction and operational efficiency.

- Implement best practices and innovative solutions to drive process optimization.

7. Requirements:

- Ensure compliance with industry standards and best practices, including ITIL.

- Maintain relevant certifications and promote continuous learning within the team.

8. Qualifications:

- Bachelor's degree in Computer Science, Information Technology, or a related field.

- 8-10 years of experience in service delivery, field service management, project management, and vendor management.

- ITIL certification is required.

- Experience with cloud technologies, including AWS and Azure.

- Cloud certification (AWS/Azure) is required.

- Experience with ITSM tools such as ServiceNow and Jira.

- PMP certification is a plus.

- Strong leadership and team management skills.

- Excellent communication and interpersonal skills.

- Proven ability to manage multiple projects and deliver high-quality results under tight deadlines.

- Proficiency in English and Mandarin as to effectively communicate with mandarin speaking clients and stakeholders.

- Only Singaporeans/SPR due to security clearance requirements

Job Descriptions

• Oversee hotel telephone operations, including staffing, scheduling, and performance management.
• Train, mentor, and evaluate telephone operators to ensure high standards of customer service.
• Develop and implement procedures and best practices to improve efficiency and guest satisfaction.
• Monitor call metrics and analyze data to identify trends, areas for improvement, and opportunities for increased performance.
• Handle escalated guest issues and complex reservations, providing effective solutions and maintaining positive guest relations.
• Collaborate with other hotel departments to ensure smooth coordination and information flow.

Requirements

• Proven experience in a call center management role, preferably within the hospitality industry.
• Strong leadership and team management skills.
• Excellent communication and problem-solving abilities.
• Able to work rotating shifts, weekends and public holidays

Job Description:

• Develop and maintain client relationships

• Clearly and effectively communicate transfer pricing concepts verbally and in writing.

• Simplify complex messages, highlighting and summarising key points

• Coach team members, recognise their strengths, and encourage them to take ownership of their personal development.

• Support business development and practice development activities within the team.

Requirements:

• Degree in Economics, Business or Accountancy or obtained relevant professional qualifications

• Min. 8 years of relevant experience in a public accounting firm

• Experiences in preparing transfer pricing documentation, tax value chain analyses, benchmarking, supporting with tax enquiries, project management and managing junior team members

• Sound judgement, including the ability to identify and evaluate risk issues and know when to involve others.

• Drive and enthusiasm for client service excellence with positive attitude; and

• strong people skills for engaging with a team of like-minded professionals

• Experience of working in a Transfer Pricing Team within a large international consulting firm

NEA’s HR Strategy and Development Department (HRSDD) designs and implements plans to develop a future-ready workforce through researching, planning and implementing long-term HR strategies. The department works on growing the leadership and specialist pipelines, facilitating career planning, deepening leadership and workforce skills, ensuring equitable compensation, as well as rewarding and recognising for performance.

As Assistant Manager/ Manager in HRSDD, you will be involved in building NEA’s talent pipeline through the planning and management of our talent management initiatives. You will be responsible for the following:

• Have a sound understanding of how the organisation’s talent management strategy complements whole-of-government talent management strategy.

• Conduct proactive talent identification and development by managing the Singapore Sustainability Scholarship (SSS) and internships programmes, including promoting the scholarship programmes at scholarship fairs, selection and assessment exercises.

• Review, develop and operationalise policies for NEA in-service postgraduate scholarship and sponsorships schemes to support continuous development of staff.

• Ensure all-rounded development of talent pool, including scholarship holders, through the planning, nomination, appointment and engagement of high potential officers and facilitation of developmental opportunities.

• Engage and equip line managers and senior management with necessary skills and knowledge to engage and mentor talent.

• Management of scholarship matters for studying and working scholars which includes scholarships related budget and expenditures, legal agreements, etc.

• Oversee the operational needs for talent management initiatives using the Workday system.

• Provide secretariat support to management committees.

The job might be for you if you possess the following:

• 2 – 4 years of relevant working experience, prior working experience in Human Resource would be an advantage.

• Has a keen interest to work with young scholarship holders.

• Ability to think on your feet and work independently.

• Good writing and interpersonal communication skills.

• Organised, meticulous with an eye for detail.

• Able to work in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to Careers@gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager--Manager--HR-Strategy-and-Development-Department-_JR-10000033880

Responsibilities

• Promote our imaging centre to onboard new customers/clinics; account servicing of existing customers using our imaging services
• Development of new customer value propositions and strategic account management of key customers
• Work towards achieving sales revenue target of the customer segment or centre under your charge
• Manage day-to-day sales and marketing activities to ensure smooth customer experience at our centre(s)
• Work with operations and other internal teams to maximize resources to help maintain and drive centre’s revenue to ensure seamless customer experience
• Ensure initiatives are in accordance with the rules and regulation of local regulatory agencies such as MOH
• Run monthly cadence with management team on business performance
• Assist in the preparation and dissemination of sales and marketing collaterals to customer base
• Provide ad-hoc support to call centre to ensure timely follow-through of customers’ requests and appointments

Qualifications

• Strong client engagement and business negotiation skills
• Strong commercial mindset with a keen eye on revenue performance and outcomes
• Experience in internal stakeholders’ engagement
• At least 6 years of relevant work experience in area of sales & marketing, preferably in healthcare, pharmaceutical or medical technology industries
• Team player and collaborative spirit