The Marketing Lead is responsible for providing guidance to the Marketing Team by evaluating and developing omni-channel marketing strategies, coordinating brand-building efforts to increase awareness and improve the positioning of all COTY brands to eventually gain market share and achieve both revenue and profitability targets. This role is a pivotal one for the Singapore Team and the incumbent needs to be a strong and empathetic leader, highly collaborative, working closely with key stakeholders, both internal and external.

RESPONSIBILITIES

1. Distribution & Pricing Strategy

· Acts as the guardian of all COTY brands and adhere strictly to our global distribution strategy and competitor adjacency guidelines, protecting the positioning of our brands in the local market to maintain brand equity

· Adhere strictly to new door opening process, starting with obtaining CCO Office approval to working closely with both Global Trade and Global Merchandising Teams from start till end to ensure successful executions

· Ensure that our yearly pricing strategy is competitive and defend when necessary, while monitoring market trends and taking into consideration both external and internal benchmarks to set the right prices for all our products and services, especially for core pillars

2. A&P Budget and P&L Management

· Work closely with the Country Head and Commercial Lead on annual 3-year business plans, ensuring a bottom-up build towards A&P budgets for all brands to achieve both net revenue and retail sales targets

· Manage marketing spends to ensure that they drive the maximum impact and achieve our desired ROI, while remaining compliant with company polices

· Be sharp and highly adaptable when it comes to monthly and quarterly A&P budget landings and be ready to streamline or cut budgets due to business situations or when there is a direct mandate from the Leadership Team

3. New Launches, Repushes & Forecasting

· Guide the team in sizing new product launches accurately, in accordance with Commercial Excellence guidelines and business priorities

· Oversee forecasting of both core pillars and new product launches to ensure optimum weight of business is maintained to drive strategic growth of both product categories and franchises

· Be agile and quick to pre-empt or react to both market and sales trends, executing immediate changes in rolling forecasts to ensure we do not under-forecast and miss out on opportunities, or over-forecast and end up with high excess and obsolete stock inventory

4. 360° Omni Marketing Plans & Brand Building

Media/Digital

· Guide the team and appointed agency to develop plans which are in line with our global media strategy and fashion house license requirements while keeping business priorities, audience profiles and KPIs in mind

· Focus on driving plans which are minimally USD 100,000 investment per campaign to drive greater impact and results

PRIM

· Guide the team and appointed agencies on both short-tail and long-tail PRIM strategies and plans for our priority brands – short-tail impact is necessary for social listening rankings, but long-tail sustenance is crucial for brand longevity

· Ensure strong and distinctive tribes are built for priority brands and maintain collaborative relationships with all key opinion leaders to build long-standing communities of brand ambassadors

· Key focus to be put on social advocacy and user-generated content with key opinion consumers to drive authenticity

CRM

· Embark on crucial first steps to rolling out both official communications programmes (Phase I) and loyalty programmes (Phase II) for priority brands

· Be highly resilient when dealing with various internal and external stakeholders and red tapes during the pre-launch process; work hand-in-hand with ISEA CRM Lead to iron out issues and clear obstacles as we navigate through the complexities with Global CRM, IT and Security Teams

Trade Marketing & Consumer Eventing

· Keep brand desirability and consumers’ tastes and preferences top of mind when it comes to developing trade marketing plans in accordance with channel strategy to drive purchase conversion

· Ensure retail activations are talk-of-town trendsetters, with best-in-class retailtainment and gifting mechanics to achieve sales targets

· Traffic drivers, sampling and new customer recruitment are mandatory for all retail activations

Store Design & Visual Merchandising

· Lead the team on both permanent merchandising (new door openings or renovations, planogram changeovers, etc.) and temporary merchandising (trade/consumer podium activations) projects, ensure global guidelines are met and fashion house approvals are obtained before every execution

· Guide the team for CAPEX budget topics and ensure all fixed assets are properly capitalized for P&L management

· Ensure accurate and timely retro-planning is in place for every major permanent merchandising project in order to meet targeted opening dates

· Ensure all temporary merchandising projects are cost-efficient and profitable

· Navigate through any intricacies and manage any crisis which may arise with both internal teams and external stakeholders such as landlords (malls), retailers and contractors, etc.

5. Stakeholder Management

· Collaborate with the Commercial Lead in the development of strong relationships with key landlords and retailers across all channels and conduct high level negotiations together to deliver successful outcomes and results

· Liaise and network with the broader organisation regionally and globally to develop and drive co-marketing plans together and leverage on best practices – this includes Regional Teams (Asia & ISEA), Global Trade Teams, Global Merchandising Teams, Global Communication Teams and Global Digital Teams

6. People Leadership

· Recruit (when needed), develop, retain and rotate top talents within the organization

· Mentor individuals towards the fulfilment of both personal and business objectives; drive all short, medium and long-term career planning and succession planning conversations including development plans for individuals

· Identify key personnels who are able to assume broader responsibilities and be an advocate for them when it comes to advancement opportunities

· Inspire by setting an example and being a good role model; instil confidence and motivate teammates to deliver their KPIs and set a high standard of performance

Promote a high level of team camaraderie and engagement amongst teammates, ensuring a laser-sharp focus on common goals so that successes are celebrated together, and the team is strongly united to navigate setbacks and find solutions together

REQUIREMENTS

· Bachelor’s Degree in Business Management and/or Marketing (or any related/equivalent discipline)

· Minimally 10 years of relevant Marketing and/or Brand Management experience in Beauty or FMCG industry

· Minimally 5 years of People Management experience and/or has led a team of at least 3 to 5 direct reports

· A strong leader who is able to lead with empathy and recognizes the importance of mentorship

· Has outstanding communication and presentation skills, understands the importance of maintaining utmost decorum in formal and public settings

· Is resilient and agile, able to take on new challenges and adapt to changes

· Has a sharp analytical mind, good in problem-solving

· Has a collaborative mindset and is a team player

· Possesses excellent organizational and timeline management

· Possesses an in-depth knowledge of the Singapore domestic market, preferably someone who already has cemented strong relationships with the key industry players

⭐️Monday-Friday, Ofice Hours

⭐️Influential Brand with Strong Presence in Global Market⭐️

Salary: Up to $5K

Job Scope:

• Engage with doctors, clinic staff, and other stakeholders to ensure patient-centered care and organizational effectiveness.
• Develop and review workflows to improve care delivery efficiency and quality.
• Collect and analyze operational data to support decision-making.
• Provide administrative support for meetings and reports.
• Lead marketing initiatives to increase company awareness and reach target audiences.
• Manage agencies and vendors for marketing campaigns, including SEO, digital ads, and events.
• Handle public relations activities and manage customer feedback.
• Build and maintain partnerships with key business stakeholders.
• Develop relationships with healthcare professionals and partners to generate leads and referrals.
• Assist with daily operations at specialist clinics.
• Perform other relevant tasks as assigned.

Job Requirement:

• Min. Degree in marketing communications or business
• Min. 3 years of relevant work experience.
• Any prior healthcare ops experience is an added advantage

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

The Job:

• Marketing planning
• Requires to execute existing marketing plans according to business requirements
• Marketing Communications
• Oversees all marketing communications efforts for new cars and bikes including ongoing tactical communications
• Launch campaigns and material
• Media planning & strategizing
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution

The Requirements:

• Min Dip/ Degree Holder with Min 4-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

The Job:

• Marketing planning
• Requires to execute existing marketing plans according to business requirements
• Marketing Communications
• Oversees all marketing communications efforts for new cars and bikes including ongoing tactical communications
• Launch campaigns and material
• Media planning & strategizing
• Events management & execution (Virtual and Offline)
• All events conceptualisation, planning, budgeting and execution

The Requirements:

• Min Dip/ Degree Holder with Min 4-5 years of relevant working experience
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

• Design CRM strategies to boost retention, sales.
• Plan and execute campaigns, track performance.
• Manage campaigns across email, SMS, other channels.
• Analyze data to improve loyalty, gain leads.
• Coordinate teams to meet business revenue goals.

Requirerments:

• Minimum Deg in Marketing with at least 3 years of relevant marketing experience.
• Prior working experience in retail industry and paid advertising campaign will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsible for managing the staff within the Caffè, achieving assigned business results, representing Prada Caffè brand, and ensuring the implementation of all corporate directives and procedures.

• Expands the network of potential new clients, retains regular customers, and coordinates the management of Top and VIP clients.
• Ensures excellent customer reception and service, maintaining the quality standards required by the company.
• Collaborates with the team (Floor, Bar, Kitchen, Warehouse) and HR in work planning/shifts, ensuring proper organization of staff to guarantee excellent service.
• Coordinates team activities, conducts briefings and feedback meetings to improve performance, motivation, and sense of belonging to the company.
• Manages delicate cases of sales service and after-sales disputes personally.
• Supports HR in the hiring and management process of the Bar/Restaurant staff.
• Enforces internal procedures in collaboration with the Managers.
• Maintains updated knowledge of the pastry and restaurant industry, monitors competitors and communicates insights to all staff.
• Develop weekly training calendar, assuring an adequate level of service knowledge.
• Collaborating with the corporate team to ensure menu changes reflect seasonal ingredients.
• Participating in weekly corporate meetings presenting performances and updates.
• Maintaining relationships with suppliers.
• Minimizing food waste keeping updated corporate reports on that.
• Ensures product availability and proper maintenance within the pastry/bar/restaurant warehouse, placing daily orders to address any shortages – weekly purchase with Italian group.
• Ensures that products for sale meet the high-quality standards set by the company, reporting any discrepancies to the laboratory and headquarters.
• Supervises the overall image of the Pastry/Bar/Restaurant, especially maintaining the order of the showcases.
• Ensures that all areas of the Pastry/Bar/Restaurant comply with hygiene and health regulations and company guidelines.
• Knows and communicates company procedures to the staff, ensuring alignment with the company's image and standards.
• Prepares weekly reports on the operation of the Pastry/Bar/Restaurant and conducts detailed analyses – share them weekly with corporate structure.
• Identifies strategic improvement actions based on KPI analysis results.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper management

Requirement:

• 3 and more years of proven success in an operations management role (preferred in F&B/ Hospitality Industry)
• Strong skills in development and oversight
• Excellent ability to delegate responsibilities while maintaining organizational control of branch operations and customer service
• Proficiency in conflict management and business negotiation processes
• Knowledge of business productivity software and an aptitude for learning new applications

Hello! We are Hiring!

Furen International School is an International A-level preparatory school situated in Central Singapore. We help our students prepare for the CIE IGCSE and A-level Examinations.

We are currently looking for a Curriculum Manager to assist with curriculum development. Your job scope will include (but not limited to) the following:

1) Assists the Head of Curriculum in areas relating to curriculum planning, assessments, achievement and attainment within the Academic Department for the designated subject by:

• Working on the congruence of curriculum structure, content and student assessment for modules of the designated subject(s) conducted in an academic year
• Taking charge of the subject Curriculum Planning, Development, Review and Evaluation of the designated subject(s) based on FIS primary approach to teaching and learning, to ensure identification and achievement of intended learning outcomes for the designated subject(s)’s modules conducted in an academic year
• Working as part of the curriculum unit for assessment and relevant works, such as developing and monitoring assessment plans and the implementation, to monitor the academic performance of students and curriculum effectiveness for the designated subject(s)
• Working as part of the curriculum unit on planning the baseline deployment of subject teachers based on curriculum and teaching needs in an academic year, for the designated subject(s)
• Preparing/Reviewing/Updating module documents for modules of the designated subject(s) conducted during an academic year
• Managing academic resources of the designated subject(s): planning, selection and procurement of academic resources, such as books, academic equipment, digital tools, etc.
• Working with other school departments/units to update of the academic content of the designated subject(s) in the school’s Learning Management System
• Communicating the curriculum contents and plans to the subject teachers of the designated subject(s) in time
• Monitoring progress of curriculum delivery by subject teachers for the designated subject(s)
• Providing guidance to subject teachers when needed, on curriculum matters
• Taking charge of the academic competitions and contests work of the designated subject(s), such as selecting academic contests and activities, registration,organization and result follow-up.
• Sharing knowledge of latest tools, approaches and technologies in teaching when needed for the designated subject(s)
• Conducting module review practices and preparing module review reports for the designated subject(s)’s modules conducted during an academic year

2) Assists the Head of Curriculum in areas relating to curriculum delivery within the Academic Department by:

· Conducting regular group meetings with subject teachers of the designated subject(s) to track delivery of school curriculum, academic processes and issues and steps to improve teaching and learning of their subjects

• Keeping communication with the subject teachers and collecting feedback from subject teachers of the designated subject(s) on academic curriculum matters.
• Conducting teaching observation when needed
• Conducting analysis of student feedback on academic curriculum matters of the designated subject(s) when needed
• Coordinating the dissemination of relevant and important information to students about the designated subject(s)’s curriculum and processes

3) Ensures academic processes are in adherence with edutrust standards for the designated subjects, when needed

4) Assists in any other ad-hoc duties or projects as assigned by the Management.

Requirements:

i) You will ideally have 3 - 5 years of experience in Curriculum Planning

ii) A bachelor degree in the relevant content subject (Math, Physics, or Chemistry)

We are looking for an HR Manager to oversee all aspects of human resources practices and processes. The HR Manager will be the go-to person for all employee-related issues. Main duties involve managing activities such as job design, recruitment, employee relations, performance management, training & development and talent management.

This role is very vital to Initia’s success. People are our most important asset and you’ll be the one to ensure we have a happy and productive workplace where everyone works to realize our established mission and objectives. Promoting corporate values and shaping a positive culture is a vital aspect in the kind of HR Manager we are looking for.

DUTIES & RESPONSIBILITIES:

• Developing the company's HR agenda
• Developing HR strategies, policies and practices
• Structuring compensation and benefit packages
• Developing and creating each position’s KPI and evaluation structure for employee
• Finding suitable government grants for the entire business entity and securing the grants
• Managing, saving, and allocating HR funds with government grants
• Provide input on workforce and succession planning as well as planning of business unit restructuring
• Accomplish and ensure projects tasked by HQ are complete according to schedule
• Handle recruitment and selection process such as posting advertisements, shortlisting and prepare employment contracts
• Ensures legal compliance by monitoring and implementing
• Learning and Development, Planning Training Plan for all staff
• Responsible for ensuring timely and accurate delivery of payroll
• Administrator welfare matters and organizing staff activities
• Driving the performance management programs, identifying talent gaps and develop internal candidate pipelines
• Manage overall end-to-end Payroll
• Providing HR consulting and solutions on HR matters to business units on a daily basis

• Overseeing local and regional sales, promotions and campaigns
• Planning and directing the hiring and training of new Sales Representatives
• Directing and coordinating all sales activities locally and regionally
• Preparing sales budgets and projections and approving expenditures
• Tracking and analyzing sales statistics based on key quantitative metrics
• Handling and resolving customer complaints regarding a product or service
• Setting discount rates and determining price schedules
• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs)
• Serving as the face of the organization to internal and external partners
• Making data-informed decisions to drive performance and resource allocation
• Developing and maintaining relationships with key clients
• Setting sales quotas and goals
• Overseeing and directing performance of the sales team
• Identifying emerging markets to find new sales opportunities

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Main Duties:

1. Manage / Supervise & Coordinate project's day to day activities including installation and coordination with consultants, main contractors and subcontractors.
2. Coordinate and report to Client with site coordination, site progress and site execution matters.
3. Develop and Track the project schedule by monitoring project progress; coordinating activities; resolving problems on time to ensure the project progress on time.
4. Determines project schedule by studying project plans and specifications; calculating time requirements; sequencing project elements.
5. Coordination with Consultant, Owner representative, operations, contractors to ensure that the construction is as per design specification.
6. Monitor, validate and control additional cost or variation orders and submit them to Project Manager for approval.
7. Coordinate weekly and monthly meetings with all key person like consultants, Owner Representative, Contractors etc.
8. Controls project plan by reviewing design, specifications, and plan and schedule changes; recommending actions to meet the schedule and budget.
9. Ensures safety documents and issues work permits to contractors in collaboration with Project Engineer and site safety officer.
10. Hold the weekly and monthly project meetings with contractors and other key persons to update the status and activity of the project.
11. Ensures that weekly or monthly project status reports are recorded by collecting, analyzing, and summarizing information and trends; recommending actions.
12. Manage and coordinate vendors and suppliers during commissioning and testing of the equipment and systems with the assistance of commissioning engineer and project engineer.

Qualifications:

• Graduate of Bachelor's degree in Mechanical Engineering or equivalent engineering education.
• Physically fit to work at a construction site.

Experience:

• Minimum of 5 yrs experience working on site installation coordinator and construction management.
• Experience working at process/equipment construction site, plant installation, EPC, or equivalent.
• With experience engineering design and technical document preparation is an advantage.

Skills:

• Ability to read, understand & demonstrate technical design drawings.
• Proficient to read and understand engineering plan drawings like piping and pipe support plan, equipment layout mechanical installation plan,
• Able to understand Architectural and structural drawings plans, Building mechanical and electrical plan, fire fighting system.
• Proficient with Microsoft office application and Microsoft project or equivalent
• Familiar with Singapore and international codes /ReguIations related, construction

Project Manager (Contract, Localisation)

Singapore

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today’s content experience.

What would a Transcreation Project Manager do at Hogarth?

As a Transcreation Project Manager, you'd be responsible for project managing localisation work for our client's Marketing Communication materials across different platforms. Working closely with our client's Marcom Project Managers and a network of creative talents from various markets across South East Asia (SEA), you'd also engage with other cross-functional teams of producers and project managers to ensure work is delivered on time, on quality and within budget. You'd constantly need to communicate and negotiate priorities and deadlines with internal and external teams to ensure expectations are well managed. Your primary tasks include organising and coordinating schedules, distributing workload, tracking progress of projects and allocated budget.

Requirements

This is a 3-month rolling contract with view for permanency.

• A minimum of 4 years Project Management/Account Management/Traffic background in fast-moving agency environment
• Experience managing multi-market projects
• Experience working on global brands, ideally across all media, including print, interactive and film
• Demonstrable experience managing total creative workflow, i.e, internal briefing, briefing to vendors/studios, managing key milestones/deadlines, presentations/internal approvals, executions, delivery
• Proven project management skills
• Self-driven, organised and have an eye for detail
• Proficient with technology and tools
• Ability to work effectively and collaboratively in high-pressure situations and tight time frames
• A hands-on, can do approach to solving problems
• Must be able to work on-site at the office in Singapore at times as required, for several weeks at a time

#LI-JK #LI-Contract

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Decker Barbecue is an authentic Texas barbecue, featuring a variety of slow smoked meats and casual, friendly dining atmosphere. Our tight knit team prides itself for offering not only the highest quality barbecue and beverage program, but also for its warm hospitality and friendly atmosphere.

We are seeking a Restaurant Manager with incredible guest hospitality skills. The ideal candidate will be a warm and friendly personality, with an track record of guest relationship development and strong team and beverage cost management. A responsible and reliable personality with an awesome sense of humor is required!

An example of responsibilities include:

• Leading by examples in restaurant service, serving as a role model and ambassador of Texas BBQ and warm hospitality and guest interaction
• Team scheduling and efficient labour allocation/payroll cost control
• Management of manpower needs, including independent sourcing and attraction of high quality front of house talent, with excellent training to ensure quality and consistency of the Decker style of service.
• Regular in-house trainings to improve hospitality and knowledge skills of our team
• Ensuring quality and inventory of our beverage selection with regular updates to menu reflecting sales and popularity through menu engineering reports - a good knowledge of beer and craft beer is necessary.
• Responsibility for beverage cost management, with accurate inventory management.
• Team culture management: tracking team milestones, birthdays and organizing team bonding outings in line with budgets
• Daily revenue reporting tracking sales and performance of business
• Client review management: tracking feedback and areas for improvement pro-actively, responding to all reviews through email, Google, Facebook, etc.

A competitive package and incentives are offered for this role! If you feel you have the right social personality and a strong track record of reliability with good references, please apply! A cover letter is required for this application to demonstrate your writing capabilities.

Other positions are available for front of house, please reach out if you're interested.

• Maintain constant communication with managers, staff, and vendors to ensure proper operations of the company
• Develop, implement, and maintain quality assurance protocols
• Establish operational plans for the business function.
• Facilitate innovation and lead managers to manage change.
• Help with the innovation process within the organization.
• Lead managers to develop organizational and governance strategies.
• Manage compliance with food and beverage hygiene policies and procedures.
• Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity
• Ensure that operational activities remain on time and within budget
• Track staffing requirements, hiring new employees as needed
• Oversee accounts payable and accounts receivable departments
• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Partner with cross-functional teams to improve proprietary tools and systems
• Work closely with legal and safety departments to ensure that activities remain compliant
• Oversee materials and inventory
• Conduct budget reviews and report cost plans to upper managemen

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

-Manage 6 outlets day to day operation and sales

-Able to manage, coach and motivate sales and therapist team to achieve target and KPI

-Manage and make sure customers satisfaction are meet

-Manage customer complaints

-Evaluate staff performance and provide feedback

-Outlet administration duty

-Other ad-hoc duties when required

Requirements:

-Experienced in Reception, Front Desk, Customer Service and Administrative duties

-Excellent customer service with good communication & Interpersonal skills

-Responsible, Positive work attitude and with good Initiative

-Prefer applicants with relevant experience in the Beauty Industry

-Able to work retail hour

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Our client, an established Japanese Izakaya chain company, seeks a suitable candidate for the outlet manager position.

Due to their rapid pace of expansion, the candidate ideally needs to start working in the first week of Jan. 2025.

This Izakaya has been established since 2015 and marks its 10th anniversary in the next year. If you are looking for a well-managed and long-lasting post in the F&B industry in Singapore, this will be a great opportunity.

The Manager will oversee the entire operation of the restaurant and may need to look after multiple outlets if we find the candidate capable.