Job Title: Manager on Duty

(Hotel and Accommodation Services)

Job Description & Requirements

Job Title- Manager On Duty

Ibis styles Hotel is an International Brand Hotel. Ideal for anyone who has the ambition to grow within the company and ambitious. Industry experience preferred but not essential.

This role is ideal for a career driven individual wishnig to expand his or her career in hospitality. Opportunities to advance from this role and within Accor Hotels Singapore.

Responsibilities

• The Manager on Duty manages the daily operations of the front office to ensure the efficient functioning of the team in accordance with the department's operating procedures and service standards.
• He/She develops operations plans, monitor room inventory and collaborates with other departments on special guest.
• Manager on duty managers guest satisfaction and assists in reservatiosn and guest relations
• He/ She also manages personalised reception service for VIP guests, implement loyatly programmes and identifies and resolves deviations and irregularities in service operations.

Job Summary

• Assists the Department Head in directing and supervising the activities of the Front Desk, Telephone Operator and overall Guets serevcies.
• Responsible for welcoming guests' queries, complaints and request in the Lobby Area.

Requirements

• A positive attitude, friendly and outgoing person
• Enjoys guest services as his or her main job – passionate about customer service
• A strong team player & willing to help everyone
• Likes new challenges and can work under pressure
• Willing to learn new things
• Good time management skills
• Strong administrative skills
• People's friendly and customer centric
• Strong computer skills
• Strong communication skills
• Good leadeship skills
• Good telephone manners

Interested candidates, please send your CV to [email protected]

Job Description & Requirements

• Communicate expectations to administrative employees, and follow up by monitoring job performance.
• Mentor, coach, and correct administrative employees as necessary.
• Liaise with clients and suppliers, connecting them with the appropriate managers.
• Set goals for the administrative department, implement administrative systems and develop departmental budgets.
• Coordinate the purchase of supplies, equipment, and forms, and approve invoices.
• Collaborate with employees as necessary on special projects.
• Prior experience in administrative jobs.
• Basic knowledge of accounting.
• Focused on improving efficiency without sacrificing customer service and quality.
• Leadership skills that include employee motivation.
• To prepared all invoices and others etc...