Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Key Responsibilities:

Lead Project Team, Interact with Clients, Consultants, Contractors, and Authorities.

To have a strong knowledge and understanding of project management and scheduling.

Manage site activities, site engineers and workers.

Develop detailed project plans, including scope, objectives, timelines, and resource allocation.

Ensure that all projects are delivered on time, within scope, and within budget.

Job Description & Requirements

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Excellent written and verbal communication skills.
• Dedication to providing great customer service.
• To operate food catering service and resturant with 2 shifts, Need to maintain ledger and maintain proper sales.

Job Responsibilities:

• Manage and oversee the food service operations of cafeteria
• Lead & supervise a team of F&B staffs
• Administer staff record, submit report to immediate supervisor
• Manage, build and maintain cordial relationship with customers and clients
• Accountable for food cost management, menu planning as well as the development and creation of new products needs
• Responsible for the running and the supervision of food preparation to ensure that food quality standards are met and delivered to client
• Ensure that operations team adhere to sanitation, food safety and hygiene standards as set in our HSE requirement.
• Implement Kitchen Planner & Inventory system for own outlet and perform central ordering system.
• Schedule of roster and perform paperwork duties

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

HSE Policy / Procedure Documents:

• Compass Health, Safety and Environment Policy
• Employee Health, Safety and Environment Handbook
• Relevant Inspection Forms / SOPs / PWI
• Material Safety Data Sheet (MSDS)

Job Requirements:

• Candidate must possess at least a Diploma, Bachelor's Degree, Food & Beverage Services Management, Hospitality/Tourism/Hotel Management, Business Studies/Administration/Management or equivalent.
• A least 3 year(s) of working experience in the related field is required for this position.
• Preferably specializing in Food/Beverage/Restaurant Service or equivalent.
• Excellent interpersonal and communications skills, able to liaise with all employees.
• Resilient & ability to perform under pressure excellent communications & interpersonal skill.
• Previous setting up of outlet experience an advantage.

The Project Manager is responsible for ensuring proper adoption of resource, quality and risk standards as well as managing project profit during the project lifecycle. He/She coordinates all administrative processes related to a project eg reports, claims, payment of invoices, including the final project handover documentation. He/She typically comes from an engineering industry/background and is able to identify and report project-related issues as well as suggests changes related to quality, risk and administrative processes.

He/She has good communication, customer management and negotiation skills for engaging with both internal and external parties to coordinate project activities between organisational departments and teams during the various phases of a project, as well as managing sub-contractors to ensure they are integrated into the project and adhering to technical requirements.

JOB DESCRIPTION

• Be responsible for the planning, scheduling, controlling and coordinating of building services related works in terms of preventive / breakdown / A&A Works
• To lead a team of supervisors & skilled workers to carry out their works accurately and timely and to ensure that works on site are carried out according to client requirement
• Liaise and hold meetings with clients, Managing Agent & Sub contractor to ensure that all requirements by clients and relevant authorities are adhered
• Monitor, track, and provide timely project progress reports to the management

JOB REQUIREMENTS

• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Electrical/Electronic), project & facilities management, building services engineering, mechanical engineering or equivalent or equivalent.
• Diploma holders with relevant facilities management, M&E experience are also welcome to apply
• Good knowledge of M&E coordination
• Electrical and ACMV design capability would be an added advantage
• Committed, positive attitude & able to handle projects independently
• Good team player with ability to lead and multi-task
• At least 2 Year(s) of working experience in the related field is required for this position

• Manage, Develop and implement strategic plans and budgets for the organization.
• Overall responsible to oversee day-to-day administrative tasks and ensure the completion on time and quality.
• Develop and implement efficient administrative policies and procedures to enhance productivity and ensure compliance with company standards.
• Liaise with various stakeholders to ensure effective communication and coordination.
• Should be able to visit construction site frequently to verify the quantities of progress and compare with the projections and analyse.
• Manage budgets, create financial reports, and present budget proposals to stakeholders
• Responsible to manage payment schedules and ensure all payments are made on time.
• Responsible to liaise with clients, customers and closely follow up with the payments.
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols.
• Responsible to manage the accounts of the business, responsible for payments and to follow-up with clients.
• Tracks team performance and ensures quality of work is within acceptable levels.
• Identifies key areas of improvement, plans administrative processes, establishes guidelines, and implements protocols.
• To build a positive relationship with stakeholders like clients, vendors, and investors
• Should possess strong MS Excel, Power point and presentation skills.

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

· Project Planning:Define project scope, goals, and deliverables in collaboration with stakeholders.
Develop detailed project plans, timelines, and schedules.
Estimate resources and budgets for project completion.

· Budget Management:Prepare and manage the project budget.
Monitor financial performance and ensure costs are controlled.
Approve expenditures and ensure cost efficiency.

· Resource Management:Coordinate with architects, engineers, and contractors to ensure project requirements are met.
Procure materials, labor, and services, ensuring quality and adherence to the project timeline.
Ensure the availability and proper allocation of resources (staff, equipment, materials).

· Risk Management:Identify potential risks and develop mitigation strategies.
Address unexpected delays or issues that may arise during the construction process.
Ensure compliance with safety and regulatory standards.

· Team Leadership:Lead and motivate construction teams, ensuring tasks are completed as scheduled.
Collaborate with project stakeholders, clients, and other parties involved.
Communicate regularly with clients and provide project updates.

· Quality Control:Oversee the quality of work throughout the construction process.
Conduct inspections to ensure the project meets design specifications and standards.
Ensure the use of appropriate construction techniques and materials.

· Documentation and Reporting:Maintain project records, including contracts, change orders, and progress reports.
Provide regular updates on project status to stakeholders and upper management.
Prepare project closure documentation, including final reports and as-built drawings.

Roles & Responsibilities

We are expanding our Kei Kaisendon Family!

If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Kei Kaisendon! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.

Responsibilities:

- Achieve revenue targets and profitability for brand(s)/outlet(s) under his/her purview by implementing plans to improve revenue and taking expenses into consideration.

- Responsible for the efficient running and daily operations of the outlet(s)/brand(s) under his/her purview.

- Visit the outlets and observe routine activities to ensure service standards and expected level of cleanliness are met.

- Implement recommendations and action plans in audit reports.

- Conduct regular checks to ensure staff comply with standards and SOP.

- Follow Food & Beverage Safety and Hygiene policies and procedures.

- Provide feedback and suggestions on ways to improve standards manual for the outlets as and when appropriate.

- Oversee all incident reports and ensure the recommendations and action plans are followed through promptly.

- Provide feedback on food quality to BOH.

- Ensure smooth implementation of new F&B products.

- Supervise the implementation of plans to ensure that attrition rate of operations is below industry benchmark; to meet and/or exceed Customer Engagement Index Target.

- Interview potential Front of House new hire.

- Responsible for the manpower planning, budgeting and staffing for operation, ensuring that the Total Payroll cost vs Revenue are within budgeted % for the outlets and brands under his /her purview.

- Analyse daily sales report, provide insights for weekly sales report and compile weekly promotional KPI report to marketing and HOD.

- Develop and supervise the effective controls of food, beverage and labour costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations.

- Lead in the planning and organising of promotions and events for outlets.

Establish challenging, realistic and obtainable goals to guide restaurant managers in operation and performance.

- Identify the developmental needs of restaurant managers and coaches, mentors, or otherwise help them to improve their knowledge or skills.

Strengthen customer service by using continuous improvement techniques and processes.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• · Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

1) Electrical Installation Design to ensure compliance with local authority regulations.

2) Checking and Submission of Project Schedule, Material Approval, Variation Order, Shop Drawing, As

Built Drawing, Operation & Maintenance Manual, etc to client, consultant.

3) Project Management – To lead a team of site manager, engineers, supervisors, contractors to complete

given projects within timeframe and accordance to client’s requirements.

4) Budget Control – To set up budgetary for the given project and ensure the cash flows of the particular

project is in order and within budget.

5) Attend Client Meeting, Progress Meeting, Consultant Meeting, Design Meeting & etc.

6) Attend Board of Management Meeting to report progress of Operation Department.

7) Planning of staff allocation & welfare of staff.

8) Liaise with Client, Architect, Consultant, Authority, Contractor & etc to ensure work progress

smoothly.

9) Monitor and to ensure compliance with the ISO standards, building regulations and other relevant

legislation.

10) Project tendering (Assist for tender project, attend tender meeting and liaise with client & consultant)

11) MUST HAVE Completed minimum 2 project in HDB And condo under electrical

Job Description & Requirements

1) Responsible for project and materials calculations as well as to maintain and update project budget.

2) Preparation of progress claims and Supplier’s / Sub-contractor’s payment.

3) To coordinate with all sub-contractors & supplier with regards to providing the necessary information, design, clarify discrepancies, etc. to implement and insure smooth progress of the project.

4) Coordinate with Clients, Consultants, Sub-contractors in relation to contractual issues, including attend site meetings.

Requirements 2 year working experience

Good knowledge in M&E

Able to work under pressure and meet deadline

RESTAURANT MANAGER

Job Description:

(a) Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations;

(b) Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality;

(c) Reviewing financial reports to identify monitoring ways to improve profitability;

(d) Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels;

(e) Reviewing menus with chefs to ensure food quality standards are being met;

(f) Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times;

(g) Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive;

(h) Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive;

(i) Establishing long-term business goals and objectives to improve the overall performance of the restaurant.

Requirements:

- Must have at least 3-5 years experience in managing a restaurant.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Fiveel Pte Ltd is a premier logistics and 3PL (third-party logistics) company based in Singapore, providing reliable and efficient supply chain solutions to our clients. We are seeking a dynamic and results-driven Sales Manager to lead our sales efforts, develop client relationships, and drive business growth.

Key Responsibilities:

• Sales Strategy & Planning:Develop and execute sales strategies to achieve revenue targets and expand market presence.
  Identify and pursue new business opportunities in the logistics and 3PL sectors.
  
• Client Relationship Management:Build and maintain strong relationships with existing clients to ensure satisfaction and long-term partnerships.
  Act as the primary point of contact for key accounts, addressing inquiries and resolving issues promptly.
  
• Market Analysis:Conduct market research to identify trends, competitor activities, and potential growth areas.
  Provide insights and recommendations to the management team to refine business strategies.
  
• Team Leadership:Lead, mentor, and motivate the sales team to achieve individual and collective goals.
  Organize training sessions to enhance the team’s sales skills and product knowledge.
  
• Reporting & Performance Tracking:Monitor sales performance and generate regular reports on sales metrics, forecasts, and achievements.
  Identify areas for improvement and implement action plans to address them.
  

Requirements:

• Education:Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
  
• Experience:Minimum of 3 years of proven experience in a sales management role, preferably in the logistics or related industry.
  
• Skills:Strong leadership and team management capabilities.
  Excellent communication, negotiation, and interpersonal skills.
  Ability to work under pressure and meet tight deadlines.
  Proficiency in CRM software and sales tracking tools.
  

What We Offer:

• Competitive salary based on experience.
• Opportunities for professional development and career progression.
• A collaborative and dynamic work environment.

The Courage Chapter has been engaged to conduct a search for a Senior Executive/Executive Content Marketing for our client, a Non-Governmental Organisation.

ABOUT ROLE

The Senior Executive / Executive, Content Marketing, is responsible for the development, management and optimisation of company's Community Services’ content marketing strategy across various online channels.

The position plays a crucial role towards company’s financial sustainability, by supporting our fundraising and community engagement strategy through content such as feature stories and newsletter articles.

RESPONSIBILITIES (SENIOR EXECUTIVE)

Content creation and management

• Develop, write, and edit engaging content for various channels including websites, social media platforms, email newsletters, and promotional materials
• Craft compelling stories and case studies highlighting the impact of the social service agency’s work to attract donors and volunteers
• Maintain and update the organisation’s content calendar to ensure timely and relevant content delivery
• Analyse the performance of content to identify trends and optimise effectiveness

Fundraising support

• Support fundraising efforts through content that highlights the social causes, the agency’s work and impact on service-users
• Design and implement strategies to increase donations through impactful storytelling and compelling calls-to-action
• Leverage on marketing automation for donor engagement and retention
• Collaborate within the team and across functions/programmes, to integrate online fundraising with offline fundraising, and align holistically with broader organisational initiatives

Others

• Coordinate publicity and marketing collateral support for events
• Provide event-day support for selected events, to support content creation
• Curate and procure corporate gifts and tokens of appreciation
• Other marketing support as needed

RESPONSIBILITIES (EXECUTIVE)

Content creation and management

• Develop, write, and edit engaging content for various channels including websites, social media platforms, email newsletters, and promotional materials
• Craft compelling stories highlighting the impact of the social service agency’s work to attract donors and volunteers
• Maintain and update the organisation’s content calendar to ensure timely and relevant content delivery

Fundraising support

• Support fundraising efforts through content that highlights the social causes, the agency’s work and impact on service-users
• Collaborate within the team and across functions/programmes, to integrate online fundraising with offline fundraising, and align holistically with broader organisational initiatives

Others

• Coordinate publicity and marketing collateral support for events
• Provide event-day support for selected events, to support content creation
• Curate and procure corporate gifts and tokens of appreciation
• Other marketing support as needed

JOB REQUIREMENTS & QUALIFICATIONS

• Experience with demonstrated competencies in managing content marketing campaigns
• Good written and verbal communication skills, with the ability to write client feature stories and newsletter articles tailored to different audiences
• Good understanding of content marketing fundamentals and tools — including content calendar, ChatGPT, UI/UX, Google Analytics
• Proficiency in Wordpress CMS, Elementor and CiviCRM is an advantage
• Proficiency in Adobe Creative Cloud software (Illustrator, Photoshop, InDesign, Premiere Pro, etc.) is an advantage
• Proficiency in fundraising systems and platforms, such as crowdfunding platforms and donor management systems, is an advantage
• Bachelor’s degree in Nonprofit Management, Marketing, Communications or related fields; postgraduate qualifications are a plus
• Non-degree holders with a strong track record and demonstrated proficiencies will be considered

Other Requirements

• Passion to work in the social services sector, and advance the interests of vulnerable groups in the community
• Strong interpersonal skills and a team player with the ability to build relationships with donors, supporters, and team members
• Highly organised with the ability to manage multiple projects and deadlines effectively

Work Arrangement - Full -time; Part-time; Contract; Permanent

Job Summary:

• Competitive Remuneration Package
• Semiconductor Industry
• Overseas travel opportunities

Job Responsibilities:

• Collaborate with suppliers to develop and execute effective marketing strategies and plans.
• Manage forecasting, inventory, and business reports, working closely with suppliers and internal teams.
• Build and maintain strong relationships with suppliers to enhance business collaboration.
• Drive demand creation and product promotion activities to meet business goals.

Job Requirements:

• Minimum 3 years of relevant product marketing experience in the semiconductor industry.
• Strong communication and presentation skills with proficiency in MS Office applications.

Please submit your updated resume in MS Word format via the "Apply Now" button.

We regret that only shortlisted candidates will be notified.
StaffKing Pte Ltd (20C0358) | Trance Teu (R1988522)

The Industry Development Division 2 (IDD2) is part of the Training Partners Group in SSG which aims to build a robust and high quality Continuing Education and Training (CET) ecosystem through strategic partnerships and management of CET providers, and engagement of enterprises in skills development.

Specifically, IDD2 is responsible for:

i. Account managing strategic CET partners to develop capabilities;

ii. Working with strategic partners to plan and support sectoral manpower development needs that are aligned with the Industry Transformation Maps and Jobs Transformation Map;

iii. Identifying best-in-class partners and enterprises to develop capabilities in priority and emerging skills areas; and

iv. Implementing strategies to support enterprises’ workforce transformation efforts.

This job role reports to a Team Lead in the division. The candidate will be part of an industry engagement and development team to perform the following key tasks and any other tasks as assigned by his/her supervisor(s):

Intelligence Gathering and Market Analysis

• Gather access to market intelligence on industry trends and manage CET supply to meet jobs and skills demand of the economy;
• Identify and bring in Best-in-Class training partners and enterprises to address capability gaps, especially in priority and emerging skills areas;
• Work with strategic partners such as industry associations, government agencies, unions and enterprises to plan and implement workforce development plans identified in the Industry Transformation Maps;

Stakeholders’ Engagement

• Collaborate with relevant SSG Divisions to implement, manage and evaluate programmes/schemes outcomes;
• Work with external stakeholders (e.g. industry associations, unions, training providers) and government agencies to outreach to Singapore-based enterprises to identify their manpower development needs and implement strategies support enterprises’ workforce transformation efforts;

Account Management and Partnership Management

• Identify, appoint/renew and engage enterprises and strategic training partners to support SkillsFuture and other national initiatives.
• Perform contract management activities such negotiating scope of partnership with training partners, preparing budget proposals, managing contract sign-offs, handling grant disbursement and other administrative matters; and
• Conduct and monitor periodic reporting of training partners’ efforts and programme outcomes.

Requirements:

• Tertiary qualification
• Up to 7 years of industry engagement and development, business development and account management experience. Having work experience in Modern Services Cluster such as Infocomm Technology, Media, Financial Services or Professional Services industry is an advantage.
• Strong analytical skills and conceptual ability
• Comfortable and adept at collating, managing, analysing and presenting data
• Good writing, communication and digital literacy skills
• Proven networking and negotiation skills, and can engage with stakeholders across all levels
• Keen appreciation on industry development and workforce skills development issues
• A team player who is resilient, resourceful, adaptable and an agile learner, and can thrive in a fast-paced and dynamic environment to achieve outcomes in multiple projects

Candidates without the required qualification but possess the relevant work experience are welcome to apply.

Fresh graduates who can demonstrate meeting the requirements are welcome to apply.

Job Responsibilities:

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget as well as manage the P&L for the projects assigned
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected
• deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Company Name, Company Short Description, is seeking a diligent and experienced Accountant or Senior Accountant to join our dynamic team. This role is crucial for ensuring accurate financial documentation and effective management of our company's finances across multiple regions, including Singapore and Malaysia.

Responsibilities:

• Prepare financial statements and business activity reports.
• Monitor financial details to ensure compliance with legal standards in multiple countries.
• Manage daily accounting operations.
• Handle tax filings, ledger maintenance, and budgeting, particularly focusing on GST and tax regulations applicable in Singapore and Malaysia.
• Assist in auditing activities by providing necessary information and preparing requested documentations.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field.
• Proven experience as an accountant, with senior-level experience preferred.
• Proficiency in Xero accounting software is highly desirable.
• Strong understanding of tax laws and GAAP, with good knowledge of tax and GST regulations in Singapore and Malaysia being an advantage.
• Excellent analytical, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills.
• Demonstrated ability to work collaboratively in a team environment.

As a Manager / Senior Manager in the Regulation Division, you will be instrumental in upholding the standards of Singapore's education and training ecosystem. Your role will ensure that Training Providers (TPs) and Private Education Institutions (PEIs) adhere to the regulatory requirements set forth by SkillsFuture Singapore Agency (SSG).

This position is critical in maintaining the quality and integrity of educational services, reflecting our commitment to fostering a knowledgeable and skilled workforce.

Key Responsibilities:

Regulatory and Compliance

· Ensure that TPs seeking funding from SSG meet the necessary registration and quality standards.

· Regulate Private Education Institutions in line with the Private Education Act 2009 and its regulations.

Inspection and Enforcement

· Lead inspections on TPs and PEIs to confirm adherence to the Private Education Act, Regulations, and SSG requirements.

· Investigate reports of non-compliance and take appropriate enforcement actions against TPs/PEIs.

Policy and Framework Review

· Conduct thorough reviews of existing legislation, regulatory frameworks, and operational policies to ensure they remain relevant and effective.

Innovation and Process Enhancement

· Utilize data analytics to innovate and improve tools and processes, enhancing operational efficiency and compliance monitoring.

Requirements

· Tertiary qualification with a minimum of 2 to 3 years of relevant experience in regulation, enforcement, investigations, or operations.

· Exceptional writing and communication skills.

· A meticulous attention to detail.

· The ability to work autonomously and collaboratively as part of a team.

· Adaptability and resilience in a fast-paced and dynamic environment.

Candidates without the required qualifications but with relevant experience are welcome to apply

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure

• Oversee and perform the daily operations of the outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve the outlet’s goals
• Discuss ideas with the Area Manager to achieve sales targets, assist Area Manager with the implementation of ideas and motivate outlet staff to achieve sales target
• Ensure outlet compliance to all company and authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management, marketing displays and inventory controls
• Train and retain outlet staff, provide feedback to the Area Manager on work performance and disciplinary issues
• Monitor outlet staff and advise on disciplinary problems such as tardiness and non-adherence to the company’s standards
• Assist the Area Manager with recruitment and scheduling
• Manage inventory levels and train staff with regard to ordering
• Ensure good and prompt service to satisfy customers' needs
• Represent the company to address customer’s complaints and feedback professionally in-store
• Assist the Area Manager with regard to maintenance issues for respective outlets

(A) PRIMARY DUTIES & RESPONSIBILITIES

• Support the Clinical Operations team via engagement of multidisciplinary stakeholders (doctors, clinic staff, etc) and integration/harmonisation of diverse requirements and perspectives to achieve patient centred care and organisational effectiveness.
• Support the conceptualisation of new or review of existing workflows/processes to optimise the efficiency and quality of care delivery.
• Perform basic operational data collection, analysis and trending to inform decision-making.
• Provide secretariat and administrative support for discussions, workgroup meetings and routine reports (e.g. minutes-taking, venue sourcing).
• Conceptualise & spearhead marketing initiatives through research and identifying marketing trends to positively profile and increase awareness of the company and to reach identified target audiences and stakeholders in an effective manner.
• Manage and steer appointed agencies and vendors to support ongoing online/offline marketing initiatives and campaigns comprising but not limited to SEO/SEM, digital advertisements, content marketing, email marketing, events and other promotional initiatives.
• Uphold the organisation’s reputation through the execution of public relations activities and managing customer feedback through front-facing email accounts, Google reviews and other relevant platforms.
• Cultivate and manage partnerships with key business stakeholders with the aim of developing strategic collaborations to drive mutually beneficial business outcomes.
• Develop and maintain long-term relationships with healthcare professionals, insurance partners, medical concierges and other third-party platforms to drive a pipeline of leads and referrals to the company.
• Provide assistance to execute action plans for the company’s operational goals and to support the smooth running of daily operations at the company’s specialist clinics.
• Other relevant ad-hoc tasks as assigned.

(B) KEY JOB SPECIFICATIONS

Education

Bachelor degree in Communication Studies, Marketing, Public Relations or other related disciplines.

Experience

• Degree in marketing, communications or business with at least 3-5 years of relevant work experience. Candidates with related healthcare operational experience may also be considered.
• Strong proficiency in Microsoft Office and digital media platforms.
• Prior experience in healthcare operations/marketing/digital agency would be an added advantage.
• Excellent analytical, interpersonal, and communication skills.
• Strategic thinker with strong critical thinking and project management skills.
• Resourceful and able to work independently in a dynamic environment with a passion for analysing and improving operations.
• Energetic, driven, adaptable, has good initiative and is able to multi-task and cope well when working under pressure and against tight timelines.
• Strong communicator with excellent written and verbal communication skills.
• Committed team player and leader with good leadership skills.
• Good interpersonal skills and ability to work well with different levels of staff within and across institutions.

Strategic Planning:

· Work closely with fee-earners to understand their business objectives and formulate effective business development strategies to overseeing the execution of the plans

· Contribute to the development of ongoing maintenance of an action oriented business development plan for the relevant practice areas and industry groups

· Manage the BD budget of the assigned groups

Client Relationship Management, Target Relationships and Leads Generation:

· Maintain client and target relationship plans for relevant practice areas and firm wide industry groups

· Drive / catalyse fee earner targeting, contacting and follow up (against targeting plans)

· Identifies and follows through on leads from thought leadership events and initiatives

· Provides support on client care initiatives

· Liaises with trade associations with which the organization can partner to promote thought leadership initiatives, for leads generation purposes

Bids and Proposals Management:

· Work on Bids and Proposals to support and advise on best practice

· Management of Bids and Proposals from end to end

· Work with global offices to produce Bids and Proposals materials

Skills:

· Identify Associate development needs in relation to business development and marketing

· Provide coaching/training to support the development of the Associates’ business development skills

Develop a Knowledge of the Markets and Industries:

· Use sector market research, trade press and fees/client analysis to assist in planning and identifying issues to be exploited for marketing purposes

· Produce supporting market and client information

· Undertake competitor analysis

· Demonstrates understanding and/or steep learning curve of the nature of industries and practice areas of the firm

Marketing Management, Thought Leadership Support and Digital Marketing:

· Initiates ideation of thought leadership initiatives with event owners and thought leaders based on industry, legal and regulatory trends

· In support of the marketing plan, drive activities such as thought leadership campaigns, PR, sponsorships, knowledge based marketing, website content, hospitality and seminars in order to generate enquiries, build profile and develop client relationships

· Coordinate role and activities with other Business Groups/jurisdictions and draw upon specialist skills of the central marketing team

· Initiate internal communications in order to increase referrals from, and to, other parts of the firm

· Proposes business development and marketing vehiclse, in collaboration with marketing colleagues, to execute and promote thought leadership content

· Initiates collaboration with events services provider to execute events, which are sources of leads generation funnels

· Conceptualizes and edits videos to convey thought leadership content, whether singly, or in collaboration with marketing colleagues

Behavioural Competencies

· Excellent Interpersonal skills

· Positive Attitude

· Takes Responsibility and ability to work with minimal supervision

· Good People Management skills

· Have a high emotional intellect to manage within the firm and external vendors

Role Specific Competencies/ Skills

· Excellent written and verbal communication skills in English (second language is a plus)

· Good presentation skills

· Strong Microsoft office skills – Word, Excel, Powerpoint

· CRM (InterAction) skills is preferred

· Digital marketing and video editing knowhow is preferred

Work Experience

At least 2 to 4 years of working experience in a business development, marketing or communications role, preferably in a professional services or financial services firm

Key Responsibilities:

• Manage repair and maintenance operations for various pump systems, including [list types of pumps, e.g., centrifugal, submersible, or rotary pumps].
• Lead and mentor a team of technicians, ensuring high performance and professional development.
• Diagnose and troubleshoot complex mechanical or hydraulic issues in pump systems.
• Develop and implement preventive maintenance schedules to reduce downtime.
• Ensure all repair and service activities comply with safety and industry standards.
• Liaise with clients to understand their requirements and provide tailored solutions.
• Oversee inventory management for spare parts and repair tools.
• Prepare technical reports, cost estimates, and project timelines for clients.
• Collaborate with procurement teams to source quality materials and equipment.
• Drive process improvements to enhance operational efficiency and customer satisfaction.

Key Qualifications:

• Proven experience in pump repair and maintenance, preferably in a leadership role.
• Strong understanding of [hydraulic principles, pump mechanics, fluid dynamics, etc.].
• Excellent troubleshooting and diagnostic skills.
• Proficient in using diagnostic tools and software related to pump systems.
• Strong leadership and team management abilities.
• Excellent communication and customer service skills.
• Familiarity with safety regulations and industry standards.