Responsible for ensuring accurate and timely recording of financial transactions. The role requires a good understanding of accounting principles, attention to detail, and the ability to work with numbers and financial data

· Primary support on AP & AR functions of the Company.

· Conduct regular reconciliation of bank statements, accounts payable, and accounts receivable to ensure accuracy and identify discrepancies.

· Manage the credit control process, including the generation and distribution of SOA, and follow up on payments.

· Interact with customers (both internal & external) to address any billing inquiries or discrepancies, fostering positive relationships.

· Ensure compliance with audit & tax laws and regulations. Assist in internal and external audits by providing necessary documentation and explanations.

· Degree/Diploma in Accounting/Finance.

· Proficiency in Excel and relevant accounting software/ERP system.

· Possess 2 to 3 years relevant accounting & Finance working experiences.

· Excellent organizational and time-management skills.

· Effective communication and interpersonal abilities.

· Ability to work independently and collaboratively in a team environment.

Job Description & Requirements

Job Description

We are looking for a highly motivated, innovative and detail-oriented Digital Marketing Executive, Creative thinker who is still able to work both independently and as a part of a team.

This person directly owns the performance outcomes for our e-commerce platforms and will be responsible for overseeing the copywriting, email marketing as well as the creation of product listing across existing and future platforms.

He/She will report directly to the head of marketing. He/she is expected to work closely with the team leader to ensure that digital strategies are effectively integrated into brand marketing and paid media efforts.

Day-to-day Responsibilities:

• Plan, execute and manage digital marketing campaigns and online advertisements including web/SEO/SEM/Social media/ e-commerce sites to increase traffic and brand awareness.
• Creation of product listings and crafting of product write-ups on e-commerce platforms (Shopify, Lazada, Amazon and any other future platforms)
• Implementing Facebook and Google Ads Campaign
• Working closely with sales team to strategize campaigns for lead generation activities
• Report and/or fix any errors or bugs in online content
• Continually monitor page rank on Google, and optimize our admin page to ensure we are above the fold for all relevant keywords & search terms.

Social Media Marketing:

• Own the development of a strategic social media marketing plan across all new and existing social media channels to drive acquisition performance KPIs
• Planning of social media calendar, brainstorming ideas, content creation and execution to meet all performance objectives
• Conceptualising and creating engaging content and banners across platforms
• Track success of social media initiatives and ensure set KPIs are met by analysing key data, metrics and insights of respective digital media platforms
• Ensure quality control of the company’s relevant conversations and responses in social media and marketplaces.

Email Marketing:

• Craft compelling and results-driven email marketing and banners
• Drive initiatives to grow email database and optimize EDM objectives like open rates, click through and conversions

Requirements:

• Possess at least Diploma/Advanced/Higher/Graduate Diploma in Marketing or related fields
• At least 1-2 years proven track-record of executing high conversion social media marketing campaigns.
• Proficiency in English is a must
• Good understanding of e-commerce would be preferred.
• Knowledge of adobe Adobe Suite (preferred).
• Products Photography skills would be an added advantage.
• Able to work independently.
• Experience in using / managed the Ecommerce Platforms and Social Media Marketing.

We regret to inform you that only shortlisted candidates will be contacted.

Overview

The Senior Manager of Talent Acquisition oversees a team of 13 leads and recruiters to a collaborative partner to the business leaders and key management stakeholders in fulfilling diverse manpower requirements to meet business objectives. He/She owns and is the custodian of the overall talent acquisition and pipeline strategy to recruit educators, corporate and support roles across the organization.

He/She is a strategic partner to management and a forward thinker with understanding of external employment/market/sector trends which impacts recruitment. He/She directs, leads and drives the end of end recruitment process efficiently and supports the growth and transformation journey in a fast-paced and an agile business environment.

Job Responsibilities

• Lead and drive the talent acquisition strategy locally or overseas in accordance to business objectives, needs and current and emerging employment market trends.
• Manage and motivate a team of recruiters through a full recruitment cycle that focus on candidate experience
• Advise business leaders and department key stakeholders in developing recruitment strategies and tactical plans to attract educators, corporate and support roles to fulfill corporate and preschool centre needs.
• Lead and drive a pipeline strategy to maintain a good time to fill indicator or to attract talents for Management Associate Programme for businesses
• Work in partnership with government agencies, corporate partners and institutions for outreach or offering internships
• Partner internally to build a strong employer branding and recruitment campaign to the right target audience
• Present and report data-backed analysis for leadership team and business leaders to drive strategic decision making.
• Responsible for the overall talent acquisition budget and spending

Job Requirements

• At least 10 years of experience in the HR field with minimum 8 years in Talent Acquisition related roles
• Experience in recruitment with proven track record and exposure managing and leading a team of recruiters
• Experience working with senior leaders and key business stakeholders, deriving recruitment strategies and driving initiatives
• Experience in data-driven approach to problem solving and good analytical skills
• Driven and strategic with strong operational/implementation background
• Ability to build relationship and with good business acumen
• Ability to multi-task and able to work in a fast-paced environment

Interested applicants, kindly furnish us with your detailed resume and click Apply Now button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees, you may call our office directly for verification. We will not be liable for loss arising from scams.”

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Looi Ming Ming

EA Personnel Reg No: R1660254

Responsibilities:

• Coordinate and conduct market research and analysis to ensure the marketing activities are effectively informed and engaged and the influence on prospective students
• Identify new business opportunities and explore new and emerging markets for growth in international partnerships and TNE.
• Conduct the partner universities course curriculum mapping exercise for advanced standing
• Collaborate with other departments in assessment and other exercises to support the development of partnership universities
• Communicate and collaborate with marketing and branding to support partnership universities
• Design marketing strategies and drive the team to recruit students from the specified country.
• Lead the region to execute the agreed strategies for a specified market in order to achieve student targets established for the market.
• Ensure student target numbers are achieved through both direct and indirect recruitment channels.
• Manage the budget set for marketing within the region. Provide market intelligence to the reporting manager on marketing opportunities.
• Identify new business opportunities and explore untapped market opportunities for growth in student recruitment, including new markets, growth areas, trends, or new ways of reaching existing markets
• Keep abreast of the latest trends and changes in the education sector
• Identify potential university partnerships and collaborations in the region
• Expand the University’s diversity through forging and growing international partnerships and TNE to enhance students’ cultural awareness and learning experience
• Support and work closely with the manager of international partnerships to expand the university’s international partnerships and TNE offerings
• Create opportunities for transnational education (TNE) through establishing strategic partnerships with potential universities in the region for articulation arrangements or dual program delivery opportunities.
• Oversee the provision of regular performance reports to the senior management and advice on strategies to address gaps on:
• Progress towards achievement of student targets Agent performance
• Other emerging market issues
• Identify trends and insights to optimize expenditure and performance.
• Provide ongoing updates and reports on the success of Universities Partnership and student outcomes.
• Provide data analytics, statistical analysis, and relevant strategic recommendations for the university partnerships and outreach.
• Provide marketing intelligence on marketing opportunities.
• Ensure TEQSA and EduTrust complianceAll documentation required by TEQSA, EduTrust, and the JCU policy framework is completed and stored in an exemplary manner.
• All activities accord with the requirements of TEQSA, EduTrust, SQC, and other quality requirements.
• Seek to continuously improve the operation and performance of the International Partnerships team.

Criteria:

• Bachelor's level degree with a marketing major or equivalent
• At least 6 years of experience and expertise in education student recruitment and marketing
• High-level communication skills, both verbal and written, in the prevailing language of the market
• Well-developed skills in networking and building relationships
• Strong understanding of contemporary marketing methodology, including the use of technology as a marketing aid High level of IT skills, particularly in the use of Microsoft Word, Excel, PowerPoint, and CRM systems
• Familiarity with CPE EduTrust and Advertising Guidelines preferred

Behaviours:

• Able to work under pressure and in a fast-moving pace environment to ensure tight deadlines are met
• Able to multi-task and ensure recruitment targets are delivered
• Work as a team member An eye for detailed work
• Be flexible in their approach to the work environment
• Ability to work independently in a diligent, organised, and methodical manner
• Pro-active attitude and constantly strive to improve work efficiency

Monthly Remuneration: Commensurate with experience

Closing date: 6 January 2025

JCUS Perks:

• Staff Discounts with selected merchants
• Sponsorship for Continuing Education/Workshops
• Medical and Dental Insurance
• Up to 25 days Annual Leaves

Please send your application via https://careers.jcu.edu.sg/cw/en/listing

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology &

Education at the Singapore campus of James Cook University.

Hiring: Marketing Executive

We are looking for a dynamic and creative Marketing Executive to join our team! If you have a passion for digital marketing, possess strong communication skills, and are eager to contribute to the growth of our brand, we want to hear from you.

Key Responsibilities:

• Plan and execute digital marketing campaigns across various platforms (social media, website, email, etc.)
• Create engaging content including photos and videos for marketing and promotional purposes
• Manage social media accounts, engage with followers, and track performance metrics
• Assist with brand strategy and marketing initiatives to drive customer acquisition and engagement
• Collaborate with the team on creative projects and campaigns

Requirements:

• Minimum 2 years of digital marketing experience
• Experience in the beauty industry is a bonus
• Proficiency in photo and video shooting, editing, and content creation
• Bilingual in English and Chinese (both written and spoken)
• Strong communication and interpersonal skills
• Creative, detail-oriented, and able to work independently and as part of a team
• Knowledge of social media trends, SEO, and digital advertising

Salary:

• $3000 - $4000 + Commission (based on experience and performance)

If you’re a self-motivated, creative thinker with a passion for beauty and marketing, we’d love to have you on board! Apply today to join a growing and exciting team!

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Working Location: Near Jalan Besar

Responsibilities:

-Conduct market research to understand trends, customer needs, and competitor offerings within food service channels

-Develop buyer personas to align marketing strategies with customer profiles in the food service industry

-Craft compelling product positioning and messaging tailored to chefs and procurement officers

-Develop marketing materials (e.g., brochures, presentations, and digital content) that highlight the unique benefits of our products

-Plan and execute go-to-market strategies for new product launches, product line expansions and events

-Collaborate with the business development team to ensure seamless product introductions and adoption within food service channels

-Develop sales tools, training materials, and presentations to support the business development team

-Conduct training sessions to ensure the business development team can effectively communicate product value propositions

-Plan and manage marketing campaigns to increase product awareness and generate demand in the food service sector

-Create digital and offline content that resonates with chefs, restaurateurs, and catering professionals

-Monitor and analyse the effectiveness of marketing campaigns and product performance.

-Provide data-driven insights and recommendations for optimising marketing efforts

-Work closely with the business development and management teams to align on product strategies and customer needs

-Engage with customers and industry partners to gather feedback and identify partnership opportunities.

Requirements:

-Minimum Diploma or Degree in Marketing, Business, Communications, or a related field.

-Minimum 2-4 years in product marketing, preferably in food service, FMCG, or related industries.

-Strong understanding of food service industry

- Excellent communication, presentation, and copywriting skills

- Proficiency in digital marketing tools and CRM platforms

- Ability to analyse market data and derive actionable insights

- Project management skills with attention to detail and timelines

- Collaborative mindset with the ability to work cross-functionally

Job Responsibilities

Correspondence and Communication:

1. Manage incoming and outgoing correspondence, including emails, letters, and phone calls, and prioritize messages appropriately.

2. Draft and prepare official correspondence, reports, and presentations as required.

3. Ensure effective communication with all stakeholders.

Calendar Management and Administrative Support including:

1. Coordinate travel arrangements and accommodation for staff members attending conferences, workshops, or other events.

Meeting and Event Coordination:

1. Arrange and coordinate meetings, workshops, and other events, including venue bookings, catering, and logistics.

2. Prepare meeting agendas, take minutes, and distribute them to relevant stakeholders.

3. Follow up on action items and ensure timely completion.

Confidentiality and Data Management:

1. Handle confidential and sensitive information with discretion and maintain a high level of confidentiality at all times.

2. Maintain accurate and up-to-date records, databases, and filing systems, both electronically and in hard copy.

Business Development:

1. Prospect and qualify new leads through various channels, such as cold calling, email marketing, and attending industry events.

2. Develop and implement effective sales strategies to convert leads into paying customers.

3. Deliver compelling presentations and proposals that highlight the value of our products or services.

4. Negotiate contracts and pricing with clients to ensure profitability.

5. Build and maintain strong relationships with clients to ensure satisfaction and retention.

6. Conduct market research and stay up-to-date on industry trends to identify new business opportunities.

7. Prepare and deliver sales reports and presentations.

8. Collaborate with other departments, such as marketing and product development, to ensure a seamless customer experience.

Ad-hoc matter and responsibility:

1. Able to assist President whenever needed not limited to or restricted by working days / hours and etc.

2. Able to travel within a short notice period.

3. Attend to overseas client and associates when required

4. Any other ad-hoc tasks as required.

Job Requirements:

- High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.

- Proven experience as a personal assistant, executive assistant, or in a similar administrative role.

- Excellent organizational and time management skills, with the ability to prioritize tasks and work under pressure.

- Strong verbal and written communication skills, with attention to detail.

- Proficient in using office software, including word processing, spreadsheet, and presentation applications.

- Discretion and ability to handle sensitive information with confidentiality.

- Strong interpersonal skills and the ability to work effectively as part of a team.

- Flexibility and adaptability to manage multiple tasks and changing priorities.

- Willing to travel on short notice. Involves traveling 30% of your time.

Report to Project Manager / Head of Planning.

Involved in all trades coordination during design development and planning stage (Architectural , Structural & MEP.

Good knowledge of authority requirement / regulations to execute planning works

Good knowledge of precast , PPVC , PBU and Dfma concepts

Ability to adapt to digitalised process in construction industry

Strong interpersonal skills to liaise with Client/Consultant/Subcon

Ability to lead a team of Engineers & Coordinators to successfully

Experience with Precast/PPVC/MET Basic knowledge of Revit , Autodesk BIM360 , Novade ,Powerapps , Power BI is an added advantage

Completed min 5 project cycles

Strong Decision making and leadership skil

Requirements

* Proven experience as Manager or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

ABOUT US

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

SUMMARY

The Manager / Assistant Manager, Digital Marketing is responsible for the development, management and optimisation of HCSA Community Services’ online fundraising and digital marketing strategy across various online channels.

The position plays a crucial role towards HCSA’s financial sustainability, by leveraging digital platforms to drive donations, and maximising fundraising opportunities across various channels.

DUTIES AND RESPONSIBILITIES

Online fundraising campaigns (digital/social media)

1. Develop and execute online fundraising strategies to engage donors and generate financial support for our community services

2. Plan, manage and optimise online fundraising campaigns across multiple platforms, including but not limited to websites, social media, email and crowdfunding

3. Create compelling fundraising appeals, stories and content to inspire donations and engage supporters

4. Utilise data-driven insights to optimise fundraising campaigns, track performance metrics and identify future opportunities

5. Leverage on marketing automation for donor engagement and retention

6. Manage our fundraising campaign budgets to ensure cost-efficiency

Website management

1. Manage overall content, UI/UX and SEO on HCSA websites, with inputs from the respective content owners

2. Oversee the redevelopment of the main website, with eCommerce, payment gateway and conversion tracking functionalities

Others

1. Collaborate within the team and across functions/programmes, to integrate online fundraising with offline fundraising, and align holistically with broader organisational initiatives

2. Stayed informed about emerging trends in philanthropy, online fundraising, digital marketing and user behaviour, incorporating innovative strategies to enhance fundraising effectiveness

3. Other marketing support as needed

QUALIFICATIONS

Experience and Education

1. Proven experience with a track record of successfully managing online fundraising, eCommerce or digital marketing campaigns

2. Strong understanding of digital marketing and fundraising fundamentals and tools — including UI/UX, Google Analytics, Google Tag Manager, SEO, SEM, programmatic ads

3. Excellent written and verbal communication skills, with the ability to craft compelling fundraising appeals and donor communications

4. Analytical mindset with the ability to interpret data, track performance metrics, and make data-driven decisions

5. Proficiency in Wordpress CMS, Elementor and CiviCRM is an advantage

6. Proficiency in fundraising systems and platforms, such as crowdfunding platforms and donor management systems, is an advantage

7. Proficiency in Adobe Creative Cloud software (Illustrator, Photoshop, InDesign, Premiere Pro, etc.) is an advantage

8. Bachelor’s degree in Nonprofit Management, Marketing, Communications or related fields; postgraduate qualifications are a plus

9. Non-degree holders with a strong track record and demonstrated proficiencies will be considered

Other Requirements

1. Passion to work in the social services sector, and advance the interests of vulnerable groups in the community

2. Strong interpersonal skills and a team player with the ability to build relationships with donors, supporters, and team members

3. Highly organised with the ability to manage multiple projects and deadlines effectively

Work Arrangement - Full -time; Permanent

Salary commensurate with experience.

Our client, one of the Fastest Growing Non-Bank Financial Institute in Singapore is looking for relationship manager to join their team of Relationship Manager.

Working Hours: Monday to Friday (8.30am - 5.30pm)

Work Location: On-Site (Nearest to Novena MRT)

Work Type: Permanent

Responsibilities

- Acquiring new corporate clients for secured lending (property)

- Manage and service existing accounts

- Promote company's range of financial products and offer guidance on loans

- Generate & achieve KPI targets assigned

- Build a strong network of business contracts to generate referrals

- Prepare credit proposals involving financial analysis

Requirements

• Diploma or Degree in Business Management, Finance, Sales, or related fields.
• Minimum 1-2 years of working experience in sales and sales support roles.
• Highly self-motivated, proactive, and result-oriented.
• Strong interpersonal and communication skills.
• Able to work independently while also contributing effectively to a team.
• Strong understanding of customer needs and market trends.
• Relevant work experience in unsecured lending, property/term loans, and mortgage loans (preferred).

RMA Consultants EA License No: 93C4403

Foo Erin Reg No: R2196422

• Responsible for performing invoicing duties.
• Responsible for handling other administrative duties and performing clerical function such as filing, data entry and etc.
• Responsible in maintaining an effective filing system.

This role requires strong attention to detail and proficiency in ERP software.

Kindly send detailed resume, including present & expected salaries to [email protected]

Job Scope -

1. Follow Standard Operating Procedures and resolve customer complaints promptly.

2. Answer to and manage customers queries via Email / Hotline (incoming call).

3. Monitor & follow up on escalated cases that require clarification updates.

4. Adhere to work reporting schedules, carry out instructions and any other ad-hoc duties assigned by your superior.

5. Support departmental Key Performance Indicators set by Management.

6. Ensure a positive client experience by following up and resolving customer service-related issues in an appropriate and timely manner

Requirements -

1. Excellent command of English, both written and spoken.

2. Strong phone contact handling skills and active listening.

3. Pleasant and cheerful personality.

4. Excellent communication and presentation skills.

5. Ability to multi-task, prioritize, and manage time effectively.

6. Able to handle a fast-paced environment.

7. A confident and effective team player and able to work independently and under pressure.

Minimum 3years driving experience.

Responsible for transporting goods and materials to their destination in a safe and timely manners.

Taking goods , loading and unloading goods.

Planning delivery schedules and routes, and ensuring loads are delivered on time.

Completing delivery paperwork, updating logbooks, and tracking mileage.

Ensuring the vehicle is clean, safe, and in good working condition, and performing basic repairs and maintenance.

Reporting any delays or accidents, and communicating necessary repairs to the workshop.

Helping to convey a good image of the company to customers and need to display goods for customers if requiry.

Valid Calss 3 Driving License.

- Filming video on set and on location

- Working with creative teams and clients to plan video shoots

- Setting up and taking down cameras, microphones, lighting, props and other equipment

- Editing footage after recording

- Adding computer graphics, closed captioning and special effects to footage

- Preparing background film, also called “B” rolls

Roles & Responsibilities

An Exciting Opportunity to join a fast-growing team! WE SPECILAISE IN CARPERNTRY & INTERIOR DESIGN.

We are on a growing journey and building a stellar team! We are looking for a Head of HR to join our fast-growing team. The ideal candidate will be responsible for overseeing the HR functions across multiple countries.

This role involves developing and implementing HR strategies that align with the company's business goals and ensuring compliance with regional labour laws. The Regional HR Manager will serve as a strategic partner to regional leaders, driving employee engagement, performance, and organizational effectiveness.

Key Responsibilities

Leadership & Strategy

· Shape and execute HR strategies aligned with company goals and values.
· Advise senior leadership on HR policies and best practices.
· Foster employee engagement, productivity, and a positive workplace culture

Talent Acquisition & Talent Management

· Oversee recruitment and build a talent pipeline aligned with company needs.

· Lead strategic recruitment initiatives to ensure culture fit and organisational alignment.

· Workforce Planning - Leverage data to analyze workforce trends and develop strategies to address current and future staffing needs.

· Oversee regional talent management strategies to retain top talents.

· Implement and promote employee development programs and career path initiatives to enhance employee skills and engagement.

HR Operations and Compliance

· Manage HR operations, including policy development, compliance, and benefits administration.

· Optimise HR processes to align with industry standards and enhance efficiency.

Organizational Development

· Support organizational change initiatives and help drive cultural transformation within the organization

· Analyze organizational structure and recommend improvements to enhance efficiency and effectiveness

Compensation and Benefits

· Oversee regional compensation and benefits programs, ensuring they are competitive and aligned with company policies.

· Conduct compensation benchmarking and recommend adjustments to address market trends

Reporting and Analytics

· Provide regular reports and insights on HR metrics, including turnover rates, employee engagement, and recruitment performance.

· Use data-driven insights to inform decision-making and strategic planning.

Ideal Candidate Attributes

· Strategic, solution-oriented thinker with empathy and emotional intelligence.

· Proactive in adopting new HR trends to improve the employee experience.
· Approachable, fostering rapport and trust across diverse teams.

Job Description

• To manage the 24-hour call centre with the assistance of the call centre executives and be contactable in case of urgent situations.
• Lead, manage, and motivate a team of call centre staff to achieve high levels of customer satisfaction, productivity, and performance
• Provide ongoing coaching, feedback, and performance reviews to ensure that all staff meet or exceed service standards and take disciplinary action if required
• Deal with escalated customer complaints, technical inquiries, and complex issues that staff are unable to resolve.
• Monitor call volume, response times, and service quality to meet established KPI
• Develop/amend and implement procedures for handling different types of customer inquiries, including emergency calls, service requests, and product questions
• Ensure proper call documentation and follow-up processes are followed to track issues and resolutions.
• Track and analyze key performance metrics, including call volume, response time, issue resolution rates, and customer satisfaction scores.
• Prepare and present regular reports on call centre performance to section heads & senior management.
• Develop action plans to improve performance based on data analysis, customer feedback, and team performance reviews
• Work closely with the technical support and service teams to ensure customer issues are resolved quickly and effectively.
• Communicate company updates, policy changes, and product/service information to the team.
• Foster a collaborative environment within the call centre and with other departments to ensure seamless operations.
• Identify areas where team members may need additional training or development and coordinate with the relevant sections.
• Ensure all agents are up to date on product knowledge, safety standards, and customer service techniques.
• Continuously improve training materials and processes to adapt to new challenges and technologies in the elevator industry.
• Liase with store personnel for issuance of spare parts
• Ensure emergency stocks at call centre and troubleshooting tools are accounted for and levels are sufficiently maintained
• Perform any other duties and tasks that may be assigned from time to time to support the company’s goals and business needs. This may include, but is not limited to, assisting with special projects, contributing to team initiatives, or supporting other departments as required.

Job Requirement

• Degree in business administration, communications, or a related field is preferred
• Call-centre management experience is required
• Must be conversant in English and a 2nd language
• Excellent telephony skills with a strong customer focus
• Fast learner (especially for service routes and SAP)
• Ability to work well in teams
• Leadership skills and the ability to motivate and develop staff
• Able to maintain composure while under pressure
• Ability to multi-task
• Able to commence within short notice

About the Company: My Client is a leading provider of digital solutions for Smart Ships in the maritime industry, offering the one of the most comprehensive, innovative and reliable digital platform for ship owners and charterers around the world.

About the Role: As a Sales Business Development Manager, your role involves growing business by nurturing client relationship. You should be self-driven, ability to identify new business opportunities, expand market presence, maintain strong relationship with clients, ability to cover entire sales and marketing cycle and with product experience in maritime solutions. You should also have deep understanding of the maritime industry and have network to executive profiles in the chartering, manager and ship-owner offices, build up over the years.

You should not only professional but also a skilled communicator capable of attracting new business and clients. The ideal candidate will have a natural talent for sales talk, building strong client relationships, and driving our business growth.

Responsibilities:-

· Responsible for the Sales effort in regions assigned

· Develop markets assigned

· Generate sales leads

· Weekly and Monthly Sales updates to the management

· Manage and handle customers’ relations, feedback and complaints

· Be familiar and keep up to date of market requirements and user needs

· Drive sales activities for existing and new channels

· Be actively involved in trade shows, trade advertisements and other marketing communications activities

· Responsible for reports covering CRM, sales pipeline, activities, performance and plans

· Responsible for bid management

· Work closely with the Group sales network to increase the commercial pipeline

You should have:-

· Attract and engage new clients with compelling sales presentations

· Identify new business opportunities and expand market presence

· Proven sales track record in the maritime business (Min. +5 years’ experience)

· Experienced in selling to shipowners and charterers, B2B

· Experience with direct sales, marine sales, marine solutions

· Able to travel frequently

· Hunter type with ability to close the order

· Experience with selling hardware or software solutions will have an added advantage

· Knowledge of Shipping and Offshore sectors

· Experience with energy optimization in the maritime business is an advantage

· Experience with marketing and production of marketing materials is an advantage

· Previous experience as mariner, technical, commercial experience in the relevant industry is an advantage

Qualification : Tertiary educated with recognized degree qualification preferred

· Dedicated and ambitious

. Ability to act individually, but work as a team

· Good relationship management skills and work in a diverse culture

· Excellent modern communication and presentation skills, both verbal and written

· Can-do attitude and strong execution skills

Interested candidates may also write in to [email protected]

R1100672

A self-directed team player in the Distribution & Marketing Department focusing on supporting and managing business plans and strategies to promote business growth.

Key Responsibilities include:

• Assist and support the CEO in the following (but not limited to):
• Support in recruitment and outreach efforts
• Review work processes and controls to improve effectiveness and efficiency
• Ensuring all operations are compliant with internal guidelines and regulatory requirements
• Assist in the preparation of business papers of the various financing schemes and incentives
• Monitoring, validating, and reporting on all financing schemes and incentives
• Timely reporting and analysis on all financing schemes and incentives to ensure achievement of plans and objectives
• Provide administrative support and perform any other project and ad-hoc tasks to assist the team
• Support the CEO in various corporate projects and initiatives

Requirements:

• Possess at least a Diploma
• Excellent organizational and time management skills
• Strong written and verbal communication skills with the ability to present analysis and recommendation.
• Good Problem-solving skills
• Excellent MS office skills - Powerpoint and Excel.
• Project Management and Business Analysis skills
• 2-3 years relevant experience
• Ability to work well under pressure and managing tight deadlines in a fast-paced environment
• Capable of managing multiple tasks priorities effectively

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

Construction operations encompass the critical processes that turn plans into finished projects. They involve coordinating every stage of construction, from preparing the site to the final handoff. These operations ensure everything runs smoothly by aligning schedules, managing resources, and addressing challenges as they arise.

Engaging in construction operations means orchestrating a variety of tasks, including sourcing materials, adhering to safety protocols, and employing modern technologies to enhance efficiency. Tools like Building Information Modeling (BIM) help with precise planning, while on-site monitoring technologies ensure progress stays on track. Success here is about preparation and flexibility, balancing the needs of the project with unforeseen changes.

Ultimately, construction operations are about managing both tasks and teams. Bringing together project leaders, subcontractors, and stakeholders requires clear communication and a commitment to quality. The goal is always to deliver a project that meets expectations, stays within budget, and achieves deadlines while maintaining safety and efficiency at every step

We are looking for a creative and skilled Marketing Designer to join our team. The ideal candidate will have a strong foundation in design, experience in managing Facebook and Google Ads, and the ability to deliver visually appealing and effective marketing campaigns.

Responsibilities

• Design and create engaging visual assets for marketing campaigns, including banners, social media posts, and digital ads.
• Develop, manage, and optimize advertising campaigns on Facebook and Google platforms.
• Collaborate with the marketing team to align designs with brand identity and campaign objectives.
• Analyze campaign performance and improve ad creatives to maximize engagement and ROI.
• Stay updated on industry trends, design techniques, and digital marketing strategies.

Requirements

• Minimum Diploma in Graphic Design, Marketing, or a related field.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva).
• Experience in creating and managing Facebook and Google Ads campaigns.
• Strong understanding of design principles and marketing strategies.
• Excellent communication and teamwork skills.
• Ability to work from 9 AM to 6 PM, Monday to Friday.

Salary: $2,500/month

If you meet the requirements and are eager to contribute your skills to our team, we’d love to hear from you!

Position Overview

We are seeking a talented and motivated Marketing (Admin) Specialist to join our team. This position requires a candidate with a background in marketing strategy and implementation, coupled with excellent customer service skills. The successful candidate will play a crucial role in enhancing our brand presence and ensuring unparalleled customer satisfaction.

Role & Responsibilities

• Provide exceptional customer service through various channels, including phone, email, and live chat.
• Resolve customer inquiries, concerns, and issues promptly and professionally.
• Develop and execute comprehensive marketing strategies to drive brand awareness and customer acquisition.
• Create compelling content for various channels, including ecommerce, social media, email campaigns, and website updates.
• Analyze market trends and customer behavior to identify opportunities for growth.
• Organize, plan and keep track of marketing activities.

We are looking for a dynamic and results-driven Marketing Executive to join our team. The ideal candidate should have experience in managing online advertising campaigns and a strong understanding of marketing strategies to help drive business growth.

Responsibilities

• Plan, create, and manage advertising campaigns on Facebook and Google platforms.
• Monitor and optimize ad performance to achieve high ROI and campaign effectiveness.
• Conduct market research to identify trends and opportunities for business growth.
• Collaborate with the team to develop and execute marketing strategies.
• Track and analyze campaign performance, providing actionable insights for improvement.

Requirements

• Minimum Diploma in Marketing, Business, or a related field.
• Hands-on experience with Facebook and Google Ads campaign management.
• Strong understanding of marketing principles and audience targeting.
• Analytical skills to measure and improve campaign performance.
• Excellent communication and teamwork skills.
• Ability to work from 9 AM to 6 PM, Monday to Friday.

Salary: $2,500/month

If you are passionate about marketing and have the skills to run effective campaigns, we’d love to hear from you!