Job Description:

Title: Operations Manager

Location: KIM TIAN HOTEL PTE LTD

Reports To: General Manager or Director of Operations

Job Summary:The Operations Manager is responsible for overseeing the daily operations of the hotel to ensure a seamless guest experience, efficient workflow, and the achievement of financial goals. This role involves managing staff, optimizing processes, and ensuring that all departments adhere to hotel standards and policies.

Key Responsibilities:

1. Operational Oversight:Supervise daily operations across all departments including front desk, housekeeping, food and beverage, and maintenance.
   Ensure high standards of service and guest satisfaction are consistently met.
   Monitor and address operational issues as they arise, implementing solutions promptly.
   
2. Staff Management:Recruit, train, and manage hotel staff, including setting performance expectations and conducting performance reviews.
   Foster a positive work environment, ensuring team cohesion and motivation.
   
3. Guest Relations:Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
   Implement strategies to enhance the overall guest experience and address any issues affecting guest satisfaction.
   
4. Financial Management:Assist in budgeting and financial planning, including revenue management and cost control.
   Monitor departmental expenses and implement cost-saving measures without compromising service quality.
   
5. Compliance and Safety:Ensure compliance with all health, safety, and regulatory standards.
   Oversee maintenance and cleanliness of the hotel facilities, ensuring a safe environment for guests and staff.
   
6. Marketing and Sales:Collaborate with the sales and marketing team to drive bookings and maximize revenue.
   Implement promotional activities and special events to enhance the hotel's market presence.
   
7. Reporting and Analysis:Prepare and present reports on operational performance, guest satisfaction, and financial metrics.
   Analyze performance data to identify areas for improvement and implement corrective actions.
   
8. Innovation and Improvement:Stay updated with industry trends and best practices to continually improve hotel operations.
   Propose and implement innovative solutions to enhance operational efficiency and guest experience.
   

Requirements:

1. Education:Bachelor’s degree in Hospitality Management, Business Administration, or a related field. (A Master’s degree or relevant certifications are a plus.)
   
2. Experience:Proven experience in hotel management or a similar role with a track record of successful operations management.
   Prior experience in a supervisory or managerial position is required.
   
3. Skills:Strong leadership and team management skills.
   Excellent communication and interpersonal abilities.
   Proficiency in hotel management software and Microsoft Office Suite.
   Strong problem-solving skills and the ability to make decisions under pressure.
   
4. Personal Attributes:High level of professionalism and integrity.
   Customer-focused with a commitment to delivering exceptional guest service.
   Ability to work flexible hours, including weekends and holidays as needed.
   
5. Certifications (optional but preferred):Certifications in hospitality management or relevant areas (e.g., Certified Hotel Administrator).
   
6. Physical Requirements:Ability to stand for extended periods, lift moderate weights, and perform physical tasks as needed.
   

Job Description:

Title: Operations Manager

Location: KIM TIAN HOTEL (HAN) PTE. LTD.

Reports To: General Manager or Director of Operations

Job Summary:The Operations Manager is responsible for overseeing the daily operations of the hotel to ensure a seamless guest experience, efficient workflow, and the achievement of financial goals. This role involves managing staff, optimizing processes, and ensuring that all departments adhere to hotel standards and policies.

Key Responsibilities:

1. Operational Oversight:Supervise daily operations across all departments including front desk, housekeeping, food and beverage, and maintenance.
   Ensure high standards of service and guest satisfaction are consistently met.
   Monitor and address operational issues as they arise, implementing solutions promptly.
   
2. Staff Management:Recruit, train, and manage hotel staff, including setting performance expectations and conducting performance reviews.
   Foster a positive work environment, ensuring team cohesion and motivation.
   
3. Guest Relations:Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
   Implement strategies to enhance the overall guest experience and address any issues affecting guest satisfaction.
   
4. Financial Management:Assist in budgeting and financial planning, including revenue management and cost control.
   Monitor departmental expenses and implement cost-saving measures without compromising service quality.
   
5. Compliance and Safety:Ensure compliance with all health, safety, and regulatory standards.
   Oversee maintenance and cleanliness of the hotel facilities, ensuring a safe environment for guests and staff.
   
6. Marketing and Sales:Collaborate with the sales and marketing team to drive bookings and maximize revenue.
   Implement promotional activities and special events to enhance the hotel's market presence.
   
7. Reporting and Analysis:Prepare and present reports on operational performance, guest satisfaction, and financial metrics.
   Analyze performance data to identify areas for improvement and implement corrective actions.
   
8. Innovation and Improvement:Stay updated with industry trends and best practices to continually improve hotel operations.
   Propose and implement innovative solutions to enhance operational efficiency and guest experience.
   

Requirements:

1. Education:Bachelor’s degree in Hospitality Management, Business Administration, or a related field. (A Master’s degree or relevant certifications are a plus.)
   
2. Experience:Proven experience in hotel management or a similar role with a track record of successful operations management.
   Prior experience in a supervisory or managerial position is required.
   
3. Skills:Strong leadership and team management skills.
   Excellent communication and interpersonal abilities.
   Proficiency in hotel management software and Microsoft Office Suite.
   Strong problem-solving skills and the ability to make decisions under pressure.
   
4. Personal Attributes:High level of professionalism and integrity.
   Customer-focused with a commitment to delivering exceptional guest service.
   Ability to work flexible hours, including weekends and holidays as needed.
   
5. Certifications (optional but preferred):Certifications in hospitality management or relevant areas (e.g., Certified Hotel Administrator).
   
6. Physical Requirements:Ability to stand for extended periods, lift moderate weights, and perform physical tasks as needed.
   

Job Description:

Title: Operations Manager

Location: KIM TIAN HOTEL PTE LTD

Reports To: General Manager or Director of Operations

Job Summary:The Operations Manager is responsible for overseeing the daily operations of the hotel to ensure a seamless guest experience, efficient workflow, and the achievement of financial goals. This role involves managing staff, optimizing processes, and ensuring that all departments adhere to hotel standards and policies.

Key Responsibilities:

1. Operational Oversight:Supervise daily operations across all departments including front desk, housekeeping, food and beverage, and maintenance.
   Ensure high standards of service and guest satisfaction are consistently met.
   Monitor and address operational issues as they arise, implementing solutions promptly.
   
2. Staff Management:Recruit, train, and manage hotel staff, including setting performance expectations and conducting performance reviews.
   Foster a positive work environment, ensuring team cohesion and motivation.
   
3. Guest Relations:Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
   Implement strategies to enhance the overall guest experience and address any issues affecting guest satisfaction.
   
4. Financial Management:Assist in budgeting and financial planning, including revenue management and cost control.
   Monitor departmental expenses and implement cost-saving measures without compromising service quality.
   
5. Compliance and Safety:Ensure compliance with all health, safety, and regulatory standards.
   Oversee maintenance and cleanliness of the hotel facilities, ensuring a safe environment for guests and staff.
   
6. Marketing and Sales:Collaborate with the sales and marketing team to drive bookings and maximize revenue.
   Implement promotional activities and special events to enhance the hotel's market presence.
   
7. Reporting and Analysis:Prepare and present reports on operational performance, guest satisfaction, and financial metrics.
   Analyze performance data to identify areas for improvement and implement corrective actions.
   
8. Innovation and Improvement:Stay updated with industry trends and best practices to continually improve hotel operations.
   Propose and implement innovative solutions to enhance operational efficiency and guest experience.
   

Requirements:

1. Education:Bachelor’s degree in Hospitality Management, Business Administration, or a related field. (A Master’s degree or relevant certifications are a plus.)
   
2. Experience:Proven experience in hotel management or a similar role with a track record of successful operations management.
   Prior experience in a supervisory or managerial position is required.
   
3. Skills:Strong leadership and team management skills.
   Excellent communication and interpersonal abilities.
   Proficiency in hotel management software and Microsoft Office Suite.
   Strong problem-solving skills and the ability to make decisions under pressure.
   
4. Personal Attributes:High level of professionalism and integrity.
   Customer-focused with a commitment to delivering exceptional guest service.
   Ability to work flexible hours, including weekends and holidays as needed.
   
5. Certifications (optional but preferred):Certifications in hospitality management or relevant areas (e.g., Certified Hotel Administrator).
   
6. Physical Requirements:Ability to stand for extended periods, lift moderate weights, and perform physical tasks as needed.
   

Job Requirements

• Create, build and maintain partnerships with stakeholders, volunteers, donors, supporters to bring in resources
• Fulfill an educational role by advocating the importance of a healthy and stable family environment
• Grow volunteer and donor pool by sourcing out and building relationships
• Maintain database, attend to inquiries, keep close communications
• Maintain oversight of donations, to give support and appreciation
• Develop fundraising strategies, annual action plans and fundraising targets
• Establish fundraising policies
• Execute fundraising action plans and events, mobilise stakeholders and resources
• Prepare fundraising reports, conduct post-event evaluations
• Oversee donations received, ensure donations on track to meet fundraising targets
• Oversee deployment of volunteers and develop them in areas of volunteer satisfaction, training, and matching
• Promote and champion the Home’s vision, mission, values, work and ministry among churches, community and the society at large
• Create a strong brand for the Home through various platforms
• Oversee issuance of publications, media release, use of GP logo, boilerplate, templates and materials
• Undertake any other duties as and when specified by the Head of Home
• Conceptualise, propose and implement programmes
• Create opportunities for mentoring, coaching and supporting youths
• Document planning, implementation and evaluation of programmes for related aspects of youth development

Technical Competencies:

Ability to work under deadlines
Ability to multi-task
Able to engage volunteers and supporters in a dynamic fashion

Core Competencies:

Passionate about working with people and the cause
Meticulous, strong in documentation
Able to interchange between working independent and as a team player

Preferred achievements / characteristics:

A willingness to learn, and a passion to champion for the Girls

To overseas project and coordinate with the clients

To control project budget

To monitor safety aspects

Manage and solve ground works difficulties

To report to the director for site progress

to be able to set priorities and motivate your team members. This involves self-awareness, self-management, social awareness, and relationship management. The manager needs to radiate energy, empathy, and trust. And, remember that effective leaders work daily to develop team members through positive, constructive feedback and coaching.

General Manager Job Description Template

We are looking for a self-motivated and results-driven general manager to direct and manage our organization's business activities and to develop and implement effective business strategies and programs.The successful candidate for this role should possess excellent communication skills, superior knowledge of business functions, exceptional budgeting, and finance skills, and strong leadership qualities.

General Manager Responsibilities

· Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals

· Recruit, onboard, and train high-performing employees to achieve objectives for sales, profitability, and market share

· Develop strategic plan for optimized productivity

· Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes

· Adhere to company standards for excellence and quality

· Seek out opportunities for expansion and growth by developing new business relationships

· Provide guidance and feedback to help others strengthen specific knowledge/skill areas

· Maintain project timelines to ensure tasks are accomplished effectively

· Develop, implement, and maintain budgetary and resource allocation plans

· Delegate responsibilities to the best-qualified employees and enforce all policies, procedures, standards, specifications, guidelines, training programs, and cultural values

· Resolve internal staff conflicts efficiently and to the mutual benefit of all involved

General Manager Required skills and qualifications

• Degree in business management or any related field.
• Good knowledge of different business functions
• Proven success in a managerial role
• Strong decision-making ability
• Excellent communication, collaboration, and delegation skills
• Proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Strong working knowledge of operational procedures
• Meticulous attention to detail.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description:

Title: Assistant Operations Manager

Location: KIM TIAN HOTEL PTE LTD

Reports To: Operations Manager or General Manager

Job Summary:The Assistant Operations Manager supports the Operations Manager in overseeing the daily operations of the hotel. This role is responsible for ensuring smooth operation across all departments, enhancing guest satisfaction, and contributing to the achievement of financial and operational goals.

Key Responsibilities:

1. Operational Support:Assist the Operations Manager in supervising the daily operations of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
   Ensure that operational procedures and standards are followed consistently.
   
2. Staff Supervision:Support in managing and training hotel staff, including scheduling and delegating tasks.
   Provide guidance and feedback to team members to ensure high performance and adherence to hotel standards.
   
3. Guest Relations:Address guest inquiries, complaints, and feedback with professionalism and a focus on resolving issues effectively.
   Assist in implementing strategies to enhance the guest experience and ensure satisfaction.
   
4. Administrative Duties:Assist in preparing reports related to operational performance, guest satisfaction, and financial metrics.
   Maintain records and ensure that documentation is accurate and up-to-date.
   
5. Financial Assistance:Support in monitoring departmental expenses and revenues.
   Assist with budgeting, forecasting, and cost control measures.
   
6. Compliance and Safety:Ensure that all health, safety, and regulatory standards are adhered to.
   Assist in maintaining the cleanliness and safety of hotel facilities.
   
7. Problem Solving:Address and resolve operational issues and emergencies as they arise.
   Implement corrective actions to improve operational efficiency and guest satisfaction.
   
8. Marketing and Sales Support:Collaborate with the sales and marketing team to support promotional activities and special events.
   Assist in driving bookings and maximizing revenue.
   
9. Training and Development:Participate in the training and development of staff members to ensure they are knowledgeable and motivated.
   Assist in the implementation of training programs and development initiatives.
   

Requirements:

1. Education:Bachelor’s degree in Hospitality Management, Business Administration, or a related field. (Relevant certifications or ongoing education can be advantageous.)
   
2. Experience:Previous experience in hotel operations or a similar role, preferably with some experience in a supervisory capacity.
   Demonstrated ability to manage multiple tasks and work in a fast-paced environment.
   
3. Skills:Strong organizational and time management skills.
   Excellent communication and interpersonal abilities.
   Proficiency in hotel management software and Microsoft Office Suite.
   Strong problem-solving skills and the ability to make decisions under pressure.
   
4. Personal Attributes:Professional demeanor with a focus on guest service and satisfaction.
   Ability to work flexible hours, including weekends and holidays as needed.
   Team-oriented with the ability to work collaboratively and independently.
   
5. Certifications (optional but preferred):Certifications in hospitality management or related areas (e.g., Certified Hotel Administrator).
   
6. Physical Requirements:Ability to stand for extended periods, lift moderate weights, and perform physical tasks as needed.
   

Job Description:

Title: Assistant Operations Manager

Location: KIM TIAN HOTEL(HAN) PTE LTD

Reports To: Operations Manager or General Manager

Job Summary:The Assistant Operations Manager supports the Operations Manager in overseeing the daily operations of the hotel. This role is responsible for ensuring smooth operation across all departments, enhancing guest satisfaction, and contributing to the achievement of financial and operational goals.

Key Responsibilities:

1. Operational Support:Assist the Operations Manager in supervising the daily operations of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
   Ensure that operational procedures and standards are followed consistently.
   
2. Staff Supervision:Support in managing and training hotel staff, including scheduling and delegating tasks.
   Provide guidance and feedback to team members to ensure high performance and adherence to hotel standards.
   
3. Guest Relations:Address guest inquiries, complaints, and feedback with professionalism and a focus on resolving issues effectively.
   Assist in implementing strategies to enhance the guest experience and ensure satisfaction.
   
4. Administrative Duties:Assist in preparing reports related to operational performance, guest satisfaction, and financial metrics.
   Maintain records and ensure that documentation is accurate and up-to-date.
   
5. Financial Assistance:Support in monitoring departmental expenses and revenues.
   Assist with budgeting, forecasting, and cost control measures.
   
6. Compliance and Safety:Ensure that all health, safety, and regulatory standards are adhered to.
   Assist in maintaining the cleanliness and safety of hotel facilities.
   
7. Problem Solving:Address and resolve operational issues and emergencies as they arise.
   Implement corrective actions to improve operational efficiency and guest satisfaction.
   
8. Marketing and Sales Support:Collaborate with the sales and marketing team to support promotional activities and special events.
   Assist in driving bookings and maximizing revenue.
   
9. Training and Development:Participate in the training and development of staff members to ensure they are knowledgeable and motivated.
   Assist in the implementation of training programs and development initiatives.
   

Requirements:

1. Education:Bachelor’s degree in Hospitality Management, Business Administration, or a related field. (Relevant certifications or ongoing education can be advantageous.)
   
2. Experience:Previous experience in hotel operations or a similar role, preferably with some experience in a supervisory capacity.
   Demonstrated ability to manage multiple tasks and work in a fast-paced environment.
   
3. Skills:Strong organizational and time management skills.
   Excellent communication and interpersonal abilities.
   Proficiency in hotel management software and Microsoft Office Suite.
   Strong problem-solving skills and the ability to make decisions under pressure.
   
4. Personal Attributes:Professional demeanor with a focus on guest service and satisfaction.
   Ability to work flexible hours, including weekends and holidays as needed.
   Team-oriented with the ability to work collaboratively and independently.
   
5. Certifications (optional but preferred):Certifications in hospitality management or related areas (e.g., Certified Hotel Administrator).
   
6. Physical Requirements:Ability to stand for extended periods, lift moderate weights, and perform physical tasks as needed.
   

Job Description:

Title: Assistant Operations Manager

Location: KIM TIAN (STAR) PTE LTD

Reports To: Operations Manager or General Manager

Job Summary:The Assistant Operations Manager supports the Operations Manager in overseeing the daily operations of the hotel. This role is responsible for ensuring smooth operation across all departments, enhancing guest satisfaction, and contributing to the achievement of financial and operational goals.

Key Responsibilities:

1. Operational Support:Assist the Operations Manager in supervising the daily operations of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
   Ensure that operational procedures and standards are followed consistently.
   
2. Staff Supervision:Support in managing and training hotel staff, including scheduling and delegating tasks.
   Provide guidance and feedback to team members to ensure high performance and adherence to hotel standards.
   
3. Guest Relations:Address guest inquiries, complaints, and feedback with professionalism and a focus on resolving issues effectively.
   Assist in implementing strategies to enhance the guest experience and ensure satisfaction.
   
4. Administrative Duties:Assist in preparing reports related to operational performance, guest satisfaction, and financial metrics.
   Maintain records and ensure that documentation is accurate and up-to-date.
   
5. Financial Assistance:Support in monitoring departmental expenses and revenues.
   Assist with budgeting, forecasting, and cost control measures.
   
6. Compliance and Safety:Ensure that all health, safety, and regulatory standards are adhered to.
   Assist in maintaining the cleanliness and safety of hotel facilities.
   
7. Problem Solving:Address and resolve operational issues and emergencies as they arise.
   Implement corrective actions to improve operational efficiency and guest satisfaction.
   
8. Marketing and Sales Support:Collaborate with the sales and marketing team to support promotional activities and special events.
   Assist in driving bookings and maximizing revenue.
   
9. Training and Development:Participate in the training and development of staff members to ensure they are knowledgeable and motivated.
   Assist in the implementation of training programs and development initiatives.
   

Requirements:

1. Education:Bachelor’s degree in Hospitality Management, Business Administration, or a related field. (Relevant certifications or ongoing education can be advantageous.)
   
2. Experience:Previous experience in hotel operations or a similar role, preferably with some experience in a supervisory capacity.
   Demonstrated ability to manage multiple tasks and work in a fast-paced environment.
   
3. Skills:Strong organizational and time management skills.
   Excellent communication and interpersonal abilities.
   Proficiency in hotel management software and Microsoft Office Suite.
   Strong problem-solving skills and the ability to make decisions under pressure.
   
4. Personal Attributes:Professional demeanor with a focus on guest service and satisfaction.
   Ability to work flexible hours, including weekends and holidays as needed.
   Team-oriented with the ability to work collaboratively and independently.
   
5. Certifications (optional but preferred):Certifications in hospitality management or related areas (e.g., Certified Hotel Administrator).
   
6. Physical Requirements:Ability to stand for extended periods, lift moderate weights, and perform physical tasks as needed.
   

JOB RESPONSIBILITIES: Marketing

Social Media Planning & Management: Managing Facebook, Instagram, Tiktok.

Planning relevant content for each platform and respective audience, maintaining engagement

Produced high-quality video and graphic content for promotional purposes, Designed marketing materials such as brochures, flyers, and social media graphics for increased brand visibility.

Optimized and resized graphic and video content by identifying clips, editing and encoding videos to distribute across various social media platforms and devices.

Supported company with different ideas to engage audiences with interesting videos for different

social media platforms.

Assisted company in filming and productions skills.
Identified opportunities for improvement in existing designs by conducting thorough evaluations of visual components through A/B testing.

JOB RESPONSIBILITIES: SALES

• Provide professional design advice and materials selection to clients
• Preparation of quotation, variation order and work schedule
• Ensure prompt payments from clients
• Liaise directly with clients in order to understand the client’s objectives and needs
• Propose best designs, layouts, and solutions for various projects
• Communicate effectively with client, vendors, and team in order to address client’s needs
• Coordinate and work closely with suppliers and subcontractors to ensure quality work is produced
• Prepare presentations (2D, 3D) for clients
• Propose quotation for clients based on proposed design and layout
• Responsible for the supervision to ensure project is followed and completed within the timeline
• Maintain industry knowledge in order to stay relevant

Regional Specialist, Marketing

Job Summary

• This role is responsible for the coordination and execution of marketing communications for B2C and B2B products in SEA region (Singapore, Malaysia, Indonesia, Thailand, Philippines, and Vietnam). This position reports to the Head of Department and plays key role to integrate with Digital and PR teams in building a strong brand for the company.

Key Accountabilities

• Work with regional business units on the development and execution of marketing strategies and content development for new product launches.
• Collaborate with the cross-functional teams to plan and execute integrated marketing plan and coordinate regional B2B campaigns to enhance brand presence and drive lead generation and sales conversion.
• Create compelling and targeted content for offline and online platforms.
• Plan and execute events to enhance brand visibility in the region.
• Ensure strict adherence to the brand guidelines across all marketing materials.
• Track and report on key performance indicators (KPIs) specific to marketing to measure the effectiveness of campaigns.
• Stay updated on industry best practices and emerging trends in marketing to ensure the company remains at the forefront of regional marketing communications.
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline.

Key Job Requirements

• Proven experience in regional marketing communications, with a focus on creating impactful campaigns.
• Strong written and verbal communication skills with an ability to tailor messaging for diverse audiences.
• Solid project managements experience in managing multiple projects to meet tight deadlines.
• Strategic thinker with a results-oriented mindset for marketing.
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams.
• Must have a sense of cultural fluency to work effectively with teams across the region.
• Willingness to travel within the region as needed.

Qualifications

• Bachelor's degree in Marketing, Communications, or a related field

JOB RESPONSIBILITIES: Marketing

Social Media Planning & Management: Managing Facebook, Instagram, Tiktok.

Planning relevant content for each platform and respective audience, maintaining engagement

Produced high-quality video and graphic content for promotional purposes, Designed marketing materials such as brochures, flyers, and social media graphics for increased brand visibility.

Optimized and resized graphic and video content by identifying clips, editing and encoding videos to distribute across various social media platforms and devices.

Supported company with different ideas to engage audiences with interesting videos for different

social media platforms.

Assisted company in filming and productions skills.
Identified opportunities for improvement in existing designs by conducting thorough evaluations of visual components through A/B testing.

JOB RESPONSIBILITIES: SALES

• Provide professional design advice and materials selection to clients
• Preparation of quotation, variation order and work schedule
• Ensure prompt payments from clients
• Liaise directly with clients in order to understand the client’s objectives and needs
• Propose best designs, layouts, and solutions for various projects
• Communicate effectively with client, vendors, and team in order to address client’s needs
• Coordinate and work closely with suppliers and subcontractors to ensure quality work is produced
• Prepare presentations (2D, 3D) for clients
• Propose quotation for clients based on proposed design and layout
• Responsible for the supervision to ensure project is followed and completed within the timeline
• Maintain industry knowledge in order to stay relevant
• Fixed(no increment) commision base of 1% of total quotation amount sign

Strategic Manpower Planning

• Identify and assess key industry, manpower challenges and skills need through basic data analytics
• Engage strategic accounts and engage companies to diagnose gaps and identify opportunities
• Recommend the design of appropriate strategic human capital solutions based on industry or enterprises’ business and manpower needs
• Supporting the Industry Transformation Map (ITM) particularly the Jobs and Skills pillar

Stakeholder Engagement and Management

• Establish and maintain effective relationships with strategic partners and stakeholders
• Collaborate with industry stakeholders including government agencies, associations, tripartite partners, programme partners to develop and implement relevant manpower interventions to address industry manpower issues
• Engage with employers to promote adoption of WSG programmes and progressive human resource practices to address their manpower needs
• Coordinate with employers on the hiring outcome and monitor closely on the sector hiring demand

Project Management

• Plan and review budget requirements and ensure compliance to policies and processes
• Organise or support outreach and marketing events such as career events and industry engagements
• Track programmes’ progress and analyse industry related information to evaluate and make recommendations for management decision making

Requirements

• Industry Engagement and Business Development: Effective stakeholder engagement, with a focus on account/project management or consultancy. Able to proactively source for relevant information and data and utilise trend analysis and government initiatives to drive business strategies and growth.
• Written and Verbal Communication: Proficient in writing clear submissions and reports, and able to frame appropriate narratives to effectively engage diverse audiences, and skilled in public speaking.
• Negotiation: Able to strategize negotiation, formulate gameplan and engage in complex discussion to drive collaboration and implementation with stakeholders to achieve desired outcomes.
• Personal effectiveness: Able to manage multiple tasks in a dynamic, fast-paced environment, and work both independently and in teams.
• Critical thinking and Data Proficiency: Proficient in synthesizing information for decision-making and outcome monitoring through data compilation, analysis, and interpretation. Capable of making policy and other strategic recommendations based on industry insights and comfortable with data analysis.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

• Lead and manage a team of tax associates to ensure timely and accurate tax filings, submissions and compliance for clients
• Develop and implement tax strategies to optimize tax position for clients
• Oversee and manage all direct and indirect tax compliance matters, including GST, corporate tax and withholding tax
• Ensure compliance with all relevant tax regulations and laws in Singapore
• Provide tax advisory services to clients on corporate restructuring, merger, acquisitions and other related matters
• Act as a key liaison with IRAS and other tax authorities on audits and other tax related matters
• Mentor and develop the tax team to ensure high performance and ongoing professional development
• Keep up to date with changes in tax legislation and provide training to internal teams as required
• Any other ad-hoc duties as assigned

Requirements:

• Min Degree in Accountancy, ACCA or equivalent
• Min 5 years relevant experience
• Working hours: Mon - Fri, 9am - 6pm
• Location: Jurong East
• Salary: Up to $6000
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

Job Description & Requirements

Job scope

· Manage a team of Spa Therapists by assisting the Manager to work out the work schedule as well as general maintenance and up keep of the Spa,

· Provide professional advice on treatment packages and products to customers

· Check on the work ethics and regularly check the skills of the new therapists and training process,

· Demonstrate excellent communication and good customer service skills

· Assist at the front desk when necessary and handle administrative work (if needed)

· Team work to improve systems and procedures to enhance customers experience and achieve the company's goals

· Assists other team members as needed and perform all other related duties as assigned

Job Type: Full-time, Day off only on week days

• Manage the overall workflow and performance of the accounting team
• Review and finalize financial statements, including profit and loss, balance sheet and cash flow statements
• Ensure timely filing of taxes, regulatory submissions and financial statements
• Mentor and develop team members, ensuring high performance and growth
• Ensure compliance with all accounting standards and company policies
• Liaise with auditors, tax agents and other external parties
• Any other ad-hoc duties as assigned

Requirements:

• Min Degree in Accountancy, ACCA or equivalent
• Min 5 years relevant experience in accounting/ audit firm
• Working hours: Mon - Fri, 9am - 6pm
• Location: Jurong East
• Salary: Up to $5000
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

• Government Affiliate
• Procurement Operations
• Dynamic Environment

Responsibilities:

• Oversee procurement operations and function, including the review of Purchase Request, Purchase Order, tender documents and other procurement-related submissions
• Work closely with user departments to understand their requirements, review tender specifications and formulate procurement approaches appropriate for the purchases
• Review tender evaluation/recommendation reports to ensure compliance with procurement policies and procedures
• Provide advice touserdepartments on procurement policies and processes ina timelymanner
• Ensure periodic updates of training documents and conduct procurement briefings to user departments
• Review procurement policies and procedures and identify process improvements
• Implement e-Procurement system to streamline and automate procurement processes
• Participate in audit reviews and work with internal stakeholders to resolve gaps identified
• Contribute toother tasks or duties as assigned by the Director Finance

Requirements:

• Possess 8 years of relevant experience in procurement, with 3 years in supervisory role
• Good analytical abilities, writing, communication and presentation skills for stakeholder persuasion and management reporting
• Independent, resourceful individual with ability to deliver in a fast-paced environment.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

You may also visit our careers page at https://www.careers-page.com/cadmusresources/job/L65R83V5 to upload your CV.

We regret that only short-listed candidates will be contacted shortly.

Position Summary

The APAC Established Products Squad (EPS) is a location-agnostic squad composed of members from affiliates throughout the APAC region. The squad is accountable for the management and performance of the dynamic EP portfolio of products in partnered affiliates.

The ambition for digital is to engage and serve patients and customers in a purely digital way at an above-country level.

As Digital Activation Manager (DAM) you will be accountable for ensuring the successful execution of the digital engagement and services for EP Squad, including tracking defined metrics and driving incremental improvement through application of learning.

You will be joining the team already composed by 1 Digital Lead, 1 Digital Activation Manager and will work closely with Disease Area Lead (DAL), Medical & Scientific Partner (MSP) as well as Alliance Manager (AM) within the squad.

Beyond the squad, you will work closely with affiliates, the Content Lab, APAC CX Network, EpiCXs & RDI teams, but also Global CXI partners to ensure efficient and effective digital execution.

Principle Responsibilities:

As a EP Squad Member:

• Together with other EP squad and network members define short & mid-term EPS outcomes in alignment with EPS vision,long-term outcomes & Roche 2030 vision.
• Proactively contribute to the achievement of defined EPS outcomes and linked success metrics.
• Actively participate and contribute to the squad practice of self-management & self authored learning to accelerate growth and foster high-performance culture.
• Proactively share market & customer knowledge adopting defined systems and forums for retention and dissemination.
• Partner mindfully with affiliates, ensuring efficiency, transparency, and never compromising their customer and business accountabilities (reputation, trust, license to operate, etc).
• Successfully lead Work Packages through effective and transparent communication, scope management, technical expertise, critical thinking and problem-solving.

As a Digital Activation Manager:

Working with the EP APAC DAM, Digital Lead, DAL, SMP & AM to:

Shape and execute a purely digital business model

• Co-develop a purely digital business model: With EPS and the network, build the purely digital model vision, strategy and roadmap to make it happen. Bring stakeholders on the journey and ensure the strategy is embedded in APAC and Roche Global overall strategy.
• Implementation: Through experimentation and learnings, enable the implementation of the strategy by bringing stakeholders together, driving innovation and change and overcoming challenges and roadblocks.

Build first in class digital execution and be accountable in the quality of the digital engagement

• Standards: Define and establish the standards to ensure a first in class digital execution
• Engagement execution: Coordinate the digital campaign planning, development and execution for key DA across APAC (between campaign owners and The Lab). This includes bringing strategic and technical support to ensure efficiency and impact of different campaigns.
• Analytic: Ensure clear KPI and tracking systems are in place to assess internal efficiency and external performance and impact.
• Learning loop: Support the team in building digital knowledge thanks to every execution done and drive incremental improvement through the application of those learnings.
• Digital Marketing project support: Support on other digital projects as required such as working on email and consent capture campaigns that could be deployed and adopted across APAC.
• Capability building: Support digital capability building within EPS especially around technology and digital marketing (training, coaching…).

Mindset & Behaviors:

You constantly seek opportunities to drive value, impact & growth, adopting an enterprise first mindset.

You strive for simplification and ultra-efficiency.

You are a self-starter, entrepreneurial and operate with accountability for everything you do.

In addition, you display and nurture the following Mindsets & Behaviors in yourself and your peers:

• Demonstrate VACC (Visionary, Architect, Catalyst, Coach) leadership, especially on the visionary (define what good look like, inspire…) and catalyst (remove roadblocks, foster networking…)
• Influencing without authority
• System thinking
• Customer centricity
• Collaboration & networking
• Curiosity, analytical and data driven
• Innovation, experimentation & risk taking
• Growth mindset, celebrating success and valuing failure
• Following trends and new technologies

Continual self-reflection and development in M&B is expected and will be factored in assessing your overall contribution.

Experience, Knowledge, Qualifications:

Functional and technical breadth across the following are required. At least 3 areas below should account for hands-on expertise, industry and market depth as well as operations of such a platform.

• Content and Digital Asset Management
• Brand and/or corporate websites and portals development and management
• Social CRM and messenger Campaign activation
• Customer Analytics & Insight and Marketing Dashboards
• Customer and Audience Data Management
• Data Driven Marketing
• Email marketing

Experience

• Must have at least 5 years’ experience developing and managing digital content for websites, ideally in a regulated industry. Experience with content creation and management for other digital channels (social, apps etc.) would be ideal.
• Hands on experience building, launching and managing digital campaigns end to end
• Experience working in a regional capacity, enabling multiple markets/country team, working with them to successfully leverage and deploy regional solutions and content
• Experienced working in regulated industries such as finance, insurance and/or healthcare
• Working with external agencies to brief and scope digital projects.

Competencies

• Proven project management skills, attention to detail and exceptional organizational skills.
• Ability to begin digital projects from project inception right through to operationalisation.
• Comfortable in a fast-paced, dynamic and changing environment.
• Committed to self-development and can demonstrate a willingness to operate outside of his/her comfort zone with an entrepreneurial spirit.
• Actively share knowledge and best practice to peers and stakeholders.
• Able to build great relationships with our key business stakeholders.

Job Responsibilities:

• Determine and define project scope and objectives
• Predict resources needed to reach objectives and manage resources in an effective and efficient manner
• Prepare budget based on scope of work and resource requirements
• Track project costs in order to meet budget as well as manage the P&L for the projects assigned
• Develop and manage a detailed project schedule and work plan
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Manage contracts with vendors and suppliers by assigning tasks and communicating expected
• deliverables
• Utilize industry best practices, techniques, and standards throughout entire project execution
• Monitor progress and make adjustments as needed
• Measure project performance to identify areas for improvement
• Any other ad hoc duties as assigned by the Management

Requirements:

• Strong oral, written and interpersonal communication skills with the ability to interact and communicate effectively with all levels of management, users and vendors.
• Driven and committed to success while maintaining integrity
• Experienced in managing clients and various stakeholders
• Must be a good team player, proactive in nature, fast learner, highly organised and positive attitude.

"This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA."

Job Responsibilities

· Handle set up of new companies e.g. in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

· Frequent travel to Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

• Whole group inventory control and intercompany inventory flow

· Monitor procurement, shipment and logistic management

Preferred Qualifications

§ Substantiate knowledge in company set-up, business license, suppliers and customers network, tax computation, custom duties, shipment Form E, suppliers, customers payment formalities, logistic and operation procedures etc in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets.

§ Diploma / Degree in Accounting / Finance / Business Administration / Commerce etc. subjects

§ Over 20 years and above relevant working experience preferred

§ Exposure in operations of companies in overseas market

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ With inventory control software knowledge e.g SAP / Microsoft Dynamics etc

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in English is essential. Another Asian language as Vietnamese, Thailand, Chinese Mandarin and Cantonese, Indonesian, Malay, Burmese is an advantage.

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Job Responsibilities

· Handle set up of new companies e.g. in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

· Frequent travel to Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets

• Whole group inventory control and intercompany inventory flow

· Monitor procurement, shipment and logistic management

Preferred Qualifications

§ Substantiate knowledge in company set-up, business license, suppliers and customers network, tax computation, custom duties, shipment Form E, suppliers, customers payment formalities, logistic and operation procedures etc in Malaysia, Indonesia, Burma, Vietnam, Thailand, Hong Kong, Taiwan or China etc overseas Asian Markets.

§ Diploma / Degree in Accounting / Finance / Business Administration / Commerce etc. subjects

§ 2 years and above relevant working experience preferred

§ Exposure in operations of companies in overseas market

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ With inventory control software knowledge e.g SAP / Microsoft Dynamics etc

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in English is essential. Another Asian language as Vietnamese, Thailand, Chinese Mandarin and Cantonese, Indonesian, Malay, Burmese is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

§ Interested candidates may forward your CV to [email protected]

Job Responsibilities

§ Formulating long-term financial strategies and establishing yearly objectives for the Group

§ Develop and oversee the entire financial functions

§ Regulate accounting systems to assure compliance and efficiencies

§ Coordinate annual audit process

§ Manage annual budgeting and mid-year financial forecasting

§ Tax compliance

§ Provide value-driven and strategic leadership as a member of the management team

§ Present regular financial reports

§ Lead IPO project

§ Liaison with regulators directly to ensure compliance with listing rules (after IPO) and local laws

§ Relationship maintenance with key financial partners in Singapore, Malaysia, Vietnam, Indonesia, Thailand, Burma, Hong Kong, Macau and China etc

§ Overseas travel from time to time

§ Demonstrate a spirit of trust and encourage team building in the work culture

Preferred Qualifications

§ Diploma or University Degree in Accounting/Finance/Business Administration

§ Knowledge of accounting management is essential

§ Overseas experience e.g., in Malaysia, Vitenam, Indonesia, Thailand, Burma, Hong Kong, Macua or China etc

§ Prior experience working as an Audit Senior or above in Big four audit firms

§ Exposure in a leading role in financial operations of companies in Singapore and Malaysia, Vietnam, Indonesia, Thailand, Hong Kong Macua or China etc

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in Chinese (Mandarin) and English is essential. (Another language as Vietnamese, Thailand, Cantonese… is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday morning

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Interested candidates may forward your CV to [email protected]. Information will be treated strictly confidential.

Job Responsibilities

§ Formulating long-term financial strategies and establishing yearly objectives for the Group

§ Develop and oversee the entire financial functions

§ Regulate accounting systems to assure compliance and efficiencies

§ Coordinate annual audit process

§ Manage annual budgeting and mid-year financial forecasting

§ Tax compliance

§ Provide value-driven and strategic leadership as a member of the management team

§ Present regular financial reports

§ Lead IPO project

§ Liaison with regulators directly to ensure compliance with listing rules (after IPO) and local laws

§ Relationship maintenance with key financial partners in Singapore, Malaysia, Vietnam, Indonesia, Thailand, Burma, Hong Kong, Macau and China etc

§ Overseas travel from time to time

§ Demonstrate a spirit of trust and encourage team building in the work culture

Preferred Qualifications

§ University Degree in Accounting/Finance/Business Administration

§ Knowledge of accounting management is essential

§ Overseas experience e.g., in Malaysia, Vitenam, Indonesia, Thailand, Burma, Hong Kong, Macua or China etc

§ Prior experience working as an Audit Senior or above in Big four audit firms

§ Exposure in a leading role in financial operations of companies in Singapore and Malaysia, Vietnam, Indonesia, Thailand, Hong Kong Macua or China etc

§ Demonstrated ability to handle sensitive information effectively and confidentially

§ Proven leadership capabilities in managing remote teams

§ Possess good business partnering skills with stakeholders across different levels

§ Possess excellent communication and interpersonal skills

§ Ability to thrive well in a complex and fast paced environment

§ An excellent command of both written and verbal in Chinese (Mandarin) and English is essential. (Another language as Vietnamese, Thailand, Cantonese… is an advantage)

§ An applicant who has a strong affinity for accomplishing Company’s vision profoundly is essential.

§ Willing to work on Saturday morning

§ A team player and able to work independently.

§ Able to start work immediately or short notice period (within a month)

Interested candidates may forward your CV to [email protected]. Information will be treated strictly confidential.

Job Description:

• Maintains customer satisfaction by providing problems-solving resources.

• Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews.

• Identifies customer service trends and determines system improvements.

• Retail working hours.

Job Requirement:

• Possess good experience to the above.

• Good interpersonal and communication skills.

• Possess customer service skills.

• Able to work retail hours and on weekends.

The Construction site Manager shall be responsible for the planning and execution of the construction works, managing construction supervisors and managing temporary works, and ensuring the construction works are executed in accordance with the contract specifications.

Lead and manage a team of project engineers & supervisors for the construction scope of works

Lead and manage a team of sub-contractors for the construction activities

Provide for site safety and security; devise and implement site policies and procedures

Set project goals and oversee projects to completion; schedule and track assignments

Handle sensitive information with confidentiality

Ensure compliance with company or government regulations; ensure compliance with contracted service level agreements (SLAs); maintain up-to-date county, municipal, and state licensing

Communicate with customers regarding products and services

Experience & Education:

· The candidate shall have a minimum of ten (5) years of construction experience, of which about five (3) years shall be in managing the construction of projects of similar size and complexity to the project

· Construction manager in Infrastructure (LTA) project (depot, underground metro, road tunnel and etc.)

· Mechanical Engineering degree holder

· More than 10-year experience in the construction industry