We are hiring perform artiste manager to look after all our perform artiste and also in charge their performing and also need to do sales for our company he/she also need to in charge all the staff perform for monthly show to be present and also need to arrange all out look of all performing artiste.

Responsibilities:

Provide complete range of company secretarial assistance and administrative support to the Company Secretary-cum-head of Legal and Corporate Secretarial Services Department for all entities within a public listed company in Singapore.

Requirements:

• Qualified Chartered Secretary & Administration (ICSA) qualification with minimum 7 years experience in a company listed on the main board of the KLSE (prefered) or in a law firm, corporate service provider with public listed company experience, or funds or financial institution; or
• Holder of a Bachelor of Laws (full time) from an accredited law schoool; admitted to the Malaysian Bar; and minimum 2 years experience in a law firm practising corporate law.
• Good understanding of the Companies Act, SGX Listing Manual, Code of Corporate Governance and applicable guidelines..
• Excellent command of the English language, both spoken and written.
• Highly organized with ability to prioritise and seamlessly multi-task.
• Possess high degress of professionalism and integrity; ability to maintain strict confidentiality.

We are looking to add an experienced senior supply chain manager to our team to ensure our supply chain and logistics operations function properly. In this role, you will collaborate with other departments, such as Operations and Finance, to create effective business plans, so teamwork skills are important. You should also have experience in project management, as well as great leadership and communication ability.

If you meet these criteria and also possess a strategic, analytical mind, we d like to hear from you.

Responsibilities

Create the company’s supply chain strategy

Analyze data from shipping and delivering processes to find bottlenecks and other issues

Evaluate and report on KPIs

Monitor logistics to make sure they run smoothly

Maintain supply chain inventory and records

Train and guide employees

Find cost-effective solutions for supply chain processes

Resolve issues that come up (e.g. delays in delivery, accidents)

Collaborate with other departments to create coordinated plans for business growth

Develop and implement safety guidelines in all aspects of the supply chain (e.g. use of trucks, forklifts)

Ensure supply chain processes meet legal requirements and standards

Communicate and negotiate with suppliers and vendors to land more profitable deals

Requirements for the Job

4-Year degree in Logistics, Supply Chain Management or similar field

5 years directly related experience as a supply chain manager or in a similar role

Excellent knowledge of supply chain processes

Working experience of relevant software (e.g. SAP)

Strong communication skills

Excellent organizational and project management skills

Attention to detail

Creative problem-solving

A strategic and analytical mind

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

Medical

Performance Bonus


Schedule:
8 hour shift, 6 days work week, weekends required.

Shift work, required to work midnight shifts.


Education:

Bachelor's (Required)

We regret that only shortlisted candidates will be contacted.

Interested candidates, please email to [email protected]

Job Description:

• Identifying new business opportunities including researching
• Build and maintain relationships with clients and industry contacts
• Establish and nurture relationship that can lead to business opportunities.
• Developing growth strategies by working closely with senior management to develop and implement strategies
• Collaboration with cross functional team and work closely with other sub sectors including marketing & product development and support business development initiatives

Requirements

• A bachelor's degree in business administration, or a related field.
• Minimum 15 years of working experience.
• Background in the water, power and process industry.
• Excellent communication skills in English
• Ability to network effectively and build relationships with key contacts and clients.
• Hands on project management experience of completing fully at least 1 local project of 25m$ and 1 international project of same size

As an Assistant Manager in Digital Transformation, your role involves designing and developing clients’ journey maps to visualize and enhance the end-to-end experience from the clients’ perspective. You will review and analyse existing business processes, identifying inefficiencies and pain points, and propose digital-first solutions to streamline operations. By collaborating with various stakeholders, you ensure that transformation initiatives align with business objectives, ultimately improving client satisfaction and operational efficiency. Your work is crucial in driving continuous improvement through innovative approaches to digital transformation.

A. JOB SCOPE/ KEY RESPONSIBILITIES

1. Design and develop customer journey maps to visualize the end-to-end experience from the client’s perspective.

2. Identify touchpoints, pain points, and opportunities for improving client interactions.

3. Collaborate with various stakeholders to ensure that journey maps align with business objectives.productivity and efficiency.

4. Analyse existing business processes to identify inefficiencies, bottlenecks, and areas for improvement.

5. Work with cross-functional teams to implement process improvements and automation where applicable.

6. Act as a liaison between different departments, ensuring alignment and smooth communication during the transformation process.

7. Prepare and present reports to senior management on the progress of digital transformation initiatives.

8. Engage with employees and customers to gather insights on existing pain points in business processes.

9. Develop and propose solutions, leveraging digital tools and platforms, to address pain points.

10. Recommend and implement new technologies or methodologies to enhance business processes and customer journeys continuously.

11. Ability to lead and manage software development projects, ensuring on-time delivery, adherence to requirements, and effective collaboration with cross-functional teams

12. Provide support to any other IT projects or duties as assigned.

B. JOB HOLDER’S REQUIREMENT

• Diploma/Degree in Computer Science, Infocomm Technology, Computer or Electronics Engineering or related subject area with minimum 5 years of relevant experience.

• Prior working experience in IT business analysis, application solutioning design and testing

• Strong in IT business processes, analytical and problem-solving skills

• Excellent communication and stakeholder management skills

• Strong in soliciting information and communicating requirements with users and vendors

• Manage internal and external stakeholders independently

Summary:

This role is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

Key Responsibilities:

1. Payroll Management:Oversee and execute end-to-end payroll processes, ensuring accuracy, timeliness, and compliance with statutory requirements.
   Handle CPF submissions, IRAS tax filings, and other government-mandated reporting.
   Address payroll discrepancies and resolve employee queries.
   
2. Compliance and MOM Regulations:Ensure compliance with employment laws, MOM guidelines, and workplace safety requirements.
   Prepare and submit mandatory reports, including work pass applications and renewals.
   Conduct regular audits to ensure adherence to statutory obligations and company policies.
   
3. HR Policy Development:Develop, implement, and update HR policies and procedures in line with MOM regulations and industry best practices.
   Provide guidance to management and employees on labor laws and workplace standards.
   
4. Employee Relations and Engagement:Address employee grievances, mediate disputes, and foster a positive work environment.
   Conduct training sessions on compliance topics, including workplace ethics and safety.
   
5. HR Operations:Maintain and update employee records in compliance with data protection regulations.
   Support recruitment and onboarding processes, ensuring seamless integration of new hires.
   Monitor and manage leave, attendance, and benefits administration.
   

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Proven experience (3+ years) in HR management, with a focus on payroll and compliance.
• Strong knowledge of MOM regulations, employment laws, and statutory requirements in [specific country/region].
• Proficiency in HR software and payroll systems
• Excellent organizational, problem-solving, and communication skills.
• Ability to handle sensitive and confidential information with discretion.

Responsibilities:

• Design the development roadmap according to the strategic vision and goals.
• Create and review Product Requirements Document (PRD) for easy tracking within the project group.
• Ensure the project is executed according to schedule to meet the deadlines.
• Communicate with Engineers / Designers as well as internal stakeholders to ensure they meet users' needs and those that offer the greatest value are prioritized.
• Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets.
• Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product.
• Articulate new features and enhancements to users and internal stakeholders.
• Support ongoing product use, create documentation that outlines changes regarding the functionality and provide support to users.
• Track and analyze key user metrics to form feedback loop for continuous improvements.

Requirements:

• 5+ years of proven experience as a Product Manager from Technology, Fin-tech, Finance industry.
• Experience in product lifecycle management, preferably in an agile framework.
• Strong time-management and organizational skills with ability to objectively prioritize.
• Logical thinker with ability to identify and articulate rationale, assumptions, and risks.
• Excellent relationship building and communication skills.
• Self-starter who is able thrive in a fast-paced, collaborative and cross-functional environment that is results-driven.
• Proficiency in written and spoken English is a must.

SUMMARY

The Assistant Finance Manager will assist in supervising, coordinating and performing accounting activities across the entire Finance Department. This role will also include the responsibility of evaluating set accounting controls and their compliance. To ensure transactions are recorded in accordance with internal policies, required accounting standards and statutory regulations with the objective of providing timely as well as accurate financial or management reports. To troubleshoot areas where irregularities have been identified in the financial ERP system.

RESPONSIBILITIES

• To assist in periodic, monthly and yearly management or financial reporting, where accurate and timely reporting of the Company’s financials in accordance with internal and regulatory guidelines are met.
• To account for and upkeep fixed assets ledger in accounting system.
• To be familiar with FRS 116 – Leases and its mechanics.
• To perform cash management and treasury responsibilities.
• To prepare periodic business analytical or review reports for senior management’s perusal.
• To oversee the day-to-day Finance department functions.
• To prepare full set of subsidiary accounts for periodic management reporting, auditing and tax compliance purposes.
• To provide support and guidance to team members where required to ensure SOPs pertaining to information systems, accounting principles, regulatory requirements are complied with and set objectives met.
• To review, develop and implement internal controls and processes to enhance operational and financial/accounting efficiencies.
• To organize periodic meetings to discuss team productivity and performance as well as various cost management policies where applicable.
• To report and investigate any red flags identified in the course of work described above.
• To participate in the review and filing of quarterly GST as well as annual corporate tax returns where required.
• Other adhoc duties/ projects assigned by superior or senior management.

REQUIREMENTS

• Degree in Finance/ Accountancy/ ACCA or equivalent.
• Minimum 5 years’ relevant working experience, preferably in F&B industry.
• Has in-depth knowledge of accounting principles, industry practices and procedures.
• Possess working understanding of Singapore GST and corporate tax principles.
• Strong team player with sound analytical, communication and interpersonal skills.
• Capable of multi-tasking, able to meet tight deadlines and handle demanding work load or pressure.
• Able to also work independently, is meticulous and possess a high level of integrity.
• Well versed in Microsoft 365 (Excel, Word, Powerpoint).

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement
• Company Gym

Job Summary:

We are seeking an experienced and dynamic IT Manager to lead our development team and oversee the successful delivery of technology projects. This role involves providing technical leadership, ensuring high-quality development standards, and driving alignment between business objectives and technical solutions.

Job Description:

• Team Leadership & Mentorship: Lead, mentor, and inspire a high-performing development team, fostering a collaborative and results-driven environment.
• Project Oversight: Manage all phases of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget.
• Technical Strategy & Architecture: Define and implement the technical vision and strategy for projects, making key decisions around system architecture and technology stacks.
• Development Best Practices: Establish and promote best practices for coding, software quality, testing, and development methodologies to ensure high standards across the team.
• Stakeholder Collaboration: Partner with business stakeholders to understand and define project requirements, scope, and objectives, ensuring alignment between technical solutions and business needs.
• Resource & Risk Management: Oversee resource allocation, identify potential risks, and implement strategies for risk mitigation, ensuring smooth cross-functional collaboration and project integration.

Requirements:

• Proficiency in multiple programming languages, including HTML, CSS, .NET, JavaScript, Python, and others.
• Deep understanding of software architecture, database management, and cloud technologies (e.g., AWS, Azure, Google Cloud).
• Hands-on experience with Agile methodologies, CI/CD processes, and DevOps practices to ensure efficient and scalable development workflows.
• Proven ability to lead and manage development teams, with strong experience in project management, resource allocation, and team development.
• Excellent communication, critical thinking, and analytical skills, with the ability to resolve complex technical challenges and collaborate across teams.
• Prior experience in the manufacturing sector is a plus, with an understanding of industry-specific challenges and solutions.
• Minimum of 8 years of development experience, with at least 3 years in a leadership or managerial role, driving technical initiatives and team performance.

Main Purpose of Job:

• Ensuring all assigned duties are completed & carried out in safely manner
• Ensuring all resources are utilized efficiently
• Assisting the Operations Director to be the ‘eyes-on-the-ground’

Key Tasks/Responsibilities:

• Acting as communication conduit between Management & workers
• Ensuring all tasks are carried out in a safely & timely manner
• Assisting & coaching the workers on site if required
• Monitoring the progress & quality of works at job sites
• Liaising with the Operations Director on a daily basis regarding on-going tasks
• Assisting the Operations Director in the planning of future projects
• Requesting new purchase of depleted stock of consumables or damaged equipment parts
• Monitoring & reporting of worker absenteeism to Operations Director
• Ensuring all safety measures are adhered to at job sites and reporting to the Operations Director of any breach

Additional Responsibilities:

• Maintaining & controlling the use of materials, equipment and consumables
• Ensuring all required repair work for any of the equipment assigned to them is completed
• Monitoring good standard of work & compliance of employees

Job Summary:

The Singapore Organisation of Seamen is seeking an outgoing and self-driven individual to join as Senior Manager of our Membership Services Division. This role requires strong communication and organisational skills, along with the ability to develop recruitment and retention strategies to enhance the overall member experience.

The ideal candidate needs to have a passion for and interest in addressing the needs of our members and have a strong background in membership & event management, strategic planning, team leadership and be adept in systems and process optimization.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities

• Deliver exceptional service and support to all members.
• Develop and implement effective membership strategies that increase membership growth and member engagement, retention and satisfaction.
• Administer membership welfare schemes.
• Collaborate with senior leadership to align membership strategies with the organisation's broader objectives.
• Prepare membership reports for senior leadership on membership performance, trends, and opportunities for improvements.
• Stay updated on industry trends and best practices to ensure the membership services division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills

• Strong understanding of membership programs, loyalty strategies and member engagement techniques.
• Proven track record of managing and developing teams to achieve high performance.
• Exceptional communication, problem-solving and interpersonal skills.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.

Scope of Work: The Business Project Manager will be responsible for overseeing and delivering key project initiatives.

Their role involves planning, coordination, and execution of project activities to meet business objectives, ensuring alignment with stakeholders and compliance with regulations.

Key Responsibilities:

Strong presentation skills are a must for this role.

Project Planning and Management

Develop and maintain detailed project plans, timelines, and milestones for the assigned scope.

Coordinate with cross-functional teams to align on deliverables and dependencies.

Identify risks and create mitigation plans to ensure project objectives are met.

Stakeholder Engagement and Communication.

Create a stakeholder map.

Act as the primary point of contact between internal and external stakeholders.

Ensure seamless handover of completed deliverables to the operational teams.

Documentation and Reporting

Maintain comprehensive project documentation (JIRA, confluence, gantt charts, etc), including task trackers, decisions, and lessons learned.

Deliver high-quality presentations and reports for management and stakeholders.

1. Identify New Business Opportunities:

• Conductmarketresearch to identify potential clients and new market opportunities.

• Developarobustpipeline of business opportunities through various channels, including networking, referrals, and industry events.

2. Develop and Implement Business Strategies:

• Createandexecutestrategic business development and marketing plans to achieve growth targets.

• Collaboratewith the marketing team to align business development strategies with marketing campaigns and company goals.

3. Build and Maintain Client Relationships:

• Establishandnurture relationships with key decision-makers and stakeholders in target organizations.

• Actastheprimarypoint of contact for new clients, ensuring a smooth onboarding process and exceptional client experience.

• Maintainongoingcommunication with clients to understand their needs, provide updates, and ensure satisfaction.

4. Prepare and Present Proposals:

• Developcompelling proposals and presentations tailored to the specific needs of potential clients.

• Presentandnegotiate contract terms with clients to secure new business.

• Workcloselywiththe marketing, sales, and product development teams to ensure a cohesive approach to business development.

5. Monitor and Report on Performance:

• Trackandreportonbusiness development activities, progress, and results.

• Analyzeperformance metrics and adjust strategies to optimize outcomes

Description

You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

You will be expected to be an SME in Program Project Management with expert proficiency.

Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

Lead the project team to ensure timely delivery of project milestones.

Ensure that the project is delivered within budget.

Manage project risks and issues and develop mitigation strategies.

Provide regular project status updates to stakeholders and senior management

Requirements

Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience

KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus

System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

At SingHealth Polyclinics, we don’t just run clinics and treat patients – we transform care and communities. We are inviting YOU to be part of our exciting journey.

What You Will Do

• Lead with Purpose – ensure the nursing department runs like clockwork by overseeing daily operations, aligning processes with strategic goals, and solving problems with creativity and efficiency.
• Innovate with Data – use data driven insights to improve workflows, productivity and service excellence.
• Manage Budgets – take the reins on budget planning and resource allocation.
• Inspire the Team – mentor, guide and empower our energetic nursing executives while collaborating with nursing leaders and cross-functional teams.
• Build a Culture of Excellence – be the force behind key events, organise workshops, training and learning initiatives to support our nursing professionals in reaching new heights.

Who are We Looking For? We need someone who is:

• A natural leader with sharp problem solving and decision making skills
• Tech-savvy with a knack for analysing data and proficient in data analysis tools
• A project management pro, ready to juggle multiple priorities with confidence
• Passionate about driving change and inspiring teams to do their best work.

Your Future Starts Here - If you are ready to take the next step in your career and make an impact, we want to hear from you. Apply Now and join us in building healthier communities together!

Interested applicants may apply at https://careers.singhealth.com.sg/job-invite/3783/

Job Summary:

The Singapore Organisation of Seamen is seeking a dynamic and experienced individual to join as Senior Manager of our Strategic Communications Division. This role requires strong communication and organisational skills, along with the ability to lead and enhance our communication strategies across various platforms and stakeholders.

The ideal candidate needs to have a passion for building and nurturing relationships with our stakeholders, and have a strong background in content writing, corporate communications, public relations or related fields and team leadership.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Lead, manage and mentor the strategic communications team in shaping and maintaining the image and reputation of the organisation.
• Lead the development and execution of effective communication strategies that enhance the organisation's visibility, public image and outreach.
• Oversee the production of content for newsletters, social media platforms, and press releases.
• Provide crisis communication support and act as a media liaison when necessary.
• Collaborate with senior leadership to align communication strategies with the organisation's broader objectives.
• Oversee corporate photography for events and ensure visual documentation aligns with the organisation’s standards.
• Stay updated on industry trends and best practices to ensure the strategic communications division remains innovative.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Qualifications:

• Education: Bachelor’s degree in Communications, Marketing, Public Relations, or related fields.
• Experience: Min 3 years of relevant experience in a leadership role within corporate communications, public relations, or a similar field

Knowledge and Skills:

• Proven experience in corporate communications, media relations, and content management.
• Proven track record of managing and developing teams to achieve high performance.
• Excellent content writing and communication skills.
• Proficiency in social media management, corporate content administration, and newsletter production.
• Proficiency in crisis communication strategies and public relations best practices.
• Ability to think strategically while focusing on day-to-day operations and results.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in digital tools and platforms for communication (e.g., CMS, Adobe suite, social media tools).
• Adapt to working in a fast-paced environment and changing communication needs.

We are seeking an experienced and dynamic Project Sales Manager (Cybersecurity) to join our team. In this role, you will be responsible for driving sales growth within the cybersecurity domain by managing the entire sales lifecycle, from lead generation to the successful closure of projects. You will leverage your deep understanding of cybersecurity technologies and trends to engage with potential clients, understand their needs, and deliver tailored solutions. The ideal candidate will have a proven track record in technical sales, strong project management skills, and a deep knowledge of cybersecurity solutions.

Key Responsibilities:
• Sales Leadership: Lead the sales strategy for cybersecurity solutions, identifying new business opportunities, generating leads, and nurturing relationships with key decision-makers in potential client organizations.
• Client Engagement: Collaborate with clients to understand their cybersecurity challenges and requirements. Offer tailored cybersecurity solutions that meet their business needs and security objectives.
• Project Management: Oversee the delivery of cybersecurity projects, ensuring projects are executed according to agreed timelines, budgets, and scope. Serve as the primary point of contact between clients and internal teams to ensure seamless communication and project success.
• Proposal and Solution Development: Develop compelling proposals, RFP responses, and presentations that align cybersecurity solutions with the client’s objectives. Work closely with technical teams to ensure accurate solution design and scope definition.
• Revenue Generation: Meet and exceed sales targets through a mix of direct sales and project-based engagements.

Qualifications & Skills:
• Experience: Minimum of 3 years in sales, with at least 2 years of experience in cybersecurity or a related technical field. Experience in selling complex IT or security solutions is strongly preferred.
• Cybersecurity Knowledge: Strong understanding of cybersecurity technologies, frameworks, and best practices (e.g., firewall, endpoint security, cloud security, vulnerability management, risk assessment, etc.).
• Sales Skills: Proven track record of achieving sales targets, driving new business, and managing long sales cycles in a technical environment.
• Project Management: Experience managing projects from inception to completion, including timeline management, client communications, and delivering solutions on time and within budget.
• Certifications (Optional but Preferred): CISSP, CISM, CompTIA Security+, or other relevant cybersecurity certifications.
• Education: Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Santa Fe Relocation is a global leader in the relocation industry and we have a goal to increase our share in the marketplace specific to Relocation and Assignment Management services; providing solution selling to the clients.

The Business Development Manager will be responsible for strategically developing sales initiatives based on current and future growth plans. This includes identifying key contacts within targeted named accounts, solicit new business, identify and facilitate the RFP process and secure additional business for Santa Fe.

This role will focus purely on new business to produce effective and successful results using Solution Selling; focusing on the Client’s needs and recommends the right products and/or services to fill those needs. .

Key Areas of Responsibilities:

• Identify and create sales Opportunities to increase customer base
• Create new revenue for relocation and assignment management services and have a sound working knowledge of the mobility process
• Be a subject matter expert and deliver consultative advice, best practice and industry updates to your clients
• Provide effective sales presentations and accurate documentation for global assignment management mobility, HR and procurement executive level
• Meet/exceed agreed revenue targets
• Meet/exceed agreed new appointment targets
• Report weekly to the Sales & Marketing Director on activity and account progression
• Effective diary management of sales appointments
• Engage in public speaking events as an ambassador for Santa Fe

Tasks:

• Solution Selling:

o Prospect for Clients

o Qualify Client – BANT (Budget, Authority, Needs, Timing)

o Diagnose Client’s needs

o Show added value / solution

• Complete Success Roadmap for those Opportunities > €1million
• Involved in Implementation (if applicable) and handover to Client Manager to understand the client
• Review monthly sales goals, revenue numbers and work with Sales Director to achieve their established target
• Ensure Salesforce is updated with Client information as well as activity and ensure Opportunities are managed/up-to-date
• If RFI, RFP, etc., engage with Proposal Team; following the Proposal Process

KPIs:

• Meet/Exceed pre-determined Annual Sales Targets
• Win Rate > 35%
• Face-to-Face New meetings

Skills and Experience Requirements:

• 3 years’ experience in Solution based Selling approach
• Successful new business development history (“hunter”) across multiple market segments
• Ability to call on management level clients through phone and in-person sales presentations
• Meeting sales goals and action plans and success achieving those goals.
• Selling contracted services.
• Demonstrate a customer focused approach to problem solving and resolution skills.
• Strong innovation and experimentation skills.
• Current knowledge of mobility and relocation industry, current market trends and economic factors
• Extensive skill in development and delivery of sales presentations (Power Point)
• Selling vertical markets
• Confidence, enthusiasm and a strong dedication to the job and company
• Negotiation Skills
• Understanding of Salesforce (CRM)
• Proven consistent achievement of goals through leadership and motivation

Person profile:

• Fluent in local language and English. Any additional language is a plus
• Self-driven and results-oriented – holding him/herself as well as other people accountable for results and outcomes
• Strong organizational skills and the ability to work on many projects concurrently
• Enthusiastic, highly motivated individual with a serious work ethic
• Naturally able to establish credibility and rapport with senior sales and management individuals within our global network
• Requires sense of urgency for goal achievement
• Idea generation, innovative and creative problem-solving skills
• Rapport and relationship building focused on achieving results, accountability for results
• Extroverted, confident, enthusiastic, persuasive, warm, enthusiastic, empathetic
• Persuasive "selling" style

JOB DESCRIPTION:

• Greeting customers and offering assistance.
• Answering customer questions and concerns.
• Providing customers with detailed product information and recommendations.
• Advising customers about member benefits, promotions, and sales.
• Totaling purchases and processing cash, check, and credit card payments.
• Processing exchanges, returns, and refunds according to company policies.
• Maintaining a clean and organized retail environment.
• Assisting with stock management.
• Arranging merchandise on shelves and displays

JOB REQUIREMENTS:

• Previous retail experience is beneficial.
• Excellent customer service skills.
• Good communication and interpersonal skills.
• Computer literate and basic math skills.
• Available to work on weekends and holidays.

Job Description

• The Contracts/Commercial Manager is responsible for the overseeing commercial and contractual aspects related to the main contract and subcontracts, managing any commercial and contractual risk relating to the project and employ mitigation actions as quickly and effectively as possible.
• Review external providers (i.e vendors and subcontractors) terms of service and project deliverables.
• Provides contractual advisory from the commercial perspective to the project through all stages: construction, subcontracting, completion and hand-over,Provides support to the Quantity Surveyor
• team in the project, monitoring, reporting, planning and coordinating all aspects of their work.
• Proactively engages in continuous improvement and review of existing processes, systems and policies that may support the project’s contract management and administration.
• Advises on all contractual correspondence related to the project, considering commercial impact Identify, assess and manage / advise on contractual risk
• Manages contractual claims, disputes, settlements and resolution
• Communicates effectively with a wide range of stakeholders both verbally and in written notices eg. extension-of-time (EOT) , change order, etc.
• Possesses knowledge in construction/contract law & different standard forms of contracts eg. PSSCOC, SIA, LTA, REDAS, FIDIC, NEC, etc.
• Possesses leadership skills to manage internal and external stakeholders, thinks strategically and critically, exercising judgement after consideration for all aspects.
• Possesses analytical and problem-solving skills.(Is required to work both in Corporate office and/or at project sites.)

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 10 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Job Summary:

The Singapore Organisation of Seamen is seeking a motivated and experienced individual to join as Manager of our External and Industrial Relations Division. This role requires strong communication and organisational skills, along with an understanding of local, national and international labour laws, employment standards, and collective bargaining agreements.

The ideal candidate needs to have a passion for fostering positive industrial relations and advocating better working conditions, fair pay and safety standards for union members.

This is a full-time and permanent position reporting directly to our senior leadership.

Responsibilities:

• Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.
• Address labor disputes and participate in mediation processes.
• Stay updated on trends in the maritime industry, industrial relations and employment laws.
• Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.
• Prepare reports, presentations, and communication materials related to external relations.
• Travel when necessary for overseas assignments.
• Other duties that the role may require.

Knowledge and Skills:

• Strong understanding of Singapore’s employment laws and labor relations frameworks.
• Excellent interpersonal, negotiation, and conflict-resolution skills.
• Strong problem-solving skills, including the ability to collect and analyze relevant data.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.
• Proficiency in MS Office and CRM systems.
• Adapt to working in a fast-paced environment.