Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Job Responsibilities:

• Accomplishes department objectives by managing staff; planning and evaluating department activities.
• Maintains staff by recruiting, selecting, orienting, and training employees.
• Ensures a safe, secure, and legal work environment.
• Develops personal growth opportunities.
• Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.
• Coaches, counsels, and disciplines employees.
• Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.
• Establishes strategic goals by gathering pertinent business, financial, service, and operations information.
• Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes.
• Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
• Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements.
• Contributes to team effort by accomplishing related results as needed.

Manager Qualifications / Skills:

• Performance management
• Project management
• Coaching
• Supervision
• Quality management
• Results driven
• Developing budgets
• Developing standards
• Foster teamwork
• Handles pressure
• Giving feedback

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

About Us:
At OOm Digital Marketing Agency, we are passionate about delivering results-driven digital campaigns that exceed client expectations. We’re looking for a Performance Marketing Associate who is eager to be part of a dynamic team, where every campaign makes a tangible impact.

Key Responsibilities:

Research:

• Conduct in-depth research using tools like SEMRush and Ahrefs.
• Analyse industry trends, target audiences, keywords, and competitors to shape strategic campaigns.

Proposal Creation:

• Develop detailed SEM and Facebook campaign proposals.
• Craft campaign structures, select keywords, target audiences, and create engaging ad copy.

Campaign Setup:

• Implement campaign setups across multiple platforms, ensuring accurate execution of proposed strategies.

Tracking:

• Utilise Google Tag Manager and Google Analytics to track performance and conversions.
• Gather insights and optimise campaigns for maximum impact.

Key Requirements:

• Entry-level candidates are welcome to apply.
• Strong copywriting skills.
• Ability to adapt in a fast-paced environment.
• Self-motivated and passionate about digital marketing.

Position Overview:

The Digital Marketing Specialist will play a critical role in shaping our social media

presence and strategy. You will develop and execute social media marketing plans,

maintain customer relations, provide market insights, and manage the social media

team. Your goal will be to leverage social media to acquire customers, enhance brand

loyalty, and achieve our marketing objectives.

Key Responsibilities:

• Strategic Planning: Contribute to the overall marketing strategy by leveraging

social media platforms to identify and acquire customers. Develop

comprehensive social media marketing plans and programs for each product,

including directing promotional support and campaign execution.

• Customer Relations: Maintain and enhance online relations with customers

by organizing and developing specific customer-relations programs. Engage

with the audience to foster a positive brand image and address customer

inquiries.

• Market Analysis: Provide short- and long-term market forecasts and reports

by overseeing the collection, analysis, and interpretation of market data. Utilize

insights to create new strategies for market development and identify growth

opportunities.

• Strategy Development: Create and implement innovative strategies for

market development. Acquire and analyse data, consulting with internal and

external sources to refine and adjust strategies as needed.

• Research Database: Maintain a comprehensive research database by

identifying and assembling relevant marketing information. Use this data to

inform decision-making and strategic planning.

• Information Provision: Offer marketing information by responding to

questions and requests from internal stakeholders and external partners.

Ensure that accurate and relevant information is readily available.

Qualifications & Skills:

• Education: Bachelor’s degree in Marketing, Communications, or a related field.

• Experience: Proven experience in social media management, with a strong

understanding of various social media platforms and digital marketing

strategies. Experience in [specific industry, e.g., apparel or sports] is a plus.

• Skills: Proficiency in social media management tools, content creation, and

analytics. Strong organizational, communication, and leadership skills.

• Analytical Abilities: Ability to analyse market data, forecast trends, and make

data-driven decisions.

• Creativity: Innovative thinking with a creative approach to problem-solving and

content development.

• Leadership: Experience in managing and developing teams, with a focus on

motivating and mentoring staff.

Job Scope:

• Employee Engagement & Staff Events: Assist in the planning, coordination, and execution of staff engagement events including Family Day, Dinner & Dance, wellness programme, award ceremony, etc.
• Administrative Support and Logistical Arrangement: Coordinate with vendors and service providers to ensure timely and smooth delivery. Support in the creation of events collaterals and feedback form. Handle procurement matters and ensuring compliance with company procurement policy.
• Employer Branding Strategy: Collaborate with internal team to develop and execute an effective employer branding strategy that aligns with the organisation's values, culture, and goals. Contribute innovative ideas to enhance our employer brand presence in the market.
• Content Creation: Develop creative and persuasive content for various channels, including print collaterals, articles, videos, and/or infographics.
• Talent Attraction and Recruitment Marketing: Develop innovative recruitment marketing campaigns and materials. Assist in creating visually appealing job advertisements, brochures, and other marketing collateral to attract high-quality candidates. Identify and utilize relevant platforms and channels to reach and engage with the target audience.
• Employer Brand Communication: Assist in the development and implementation of internal and external communication strategies to promote our employer brand. Contribute to the planning and execution of events, webinars, and other initiatives aimed at building relationships with prospective candidates, universities, and professional organisations.
• Market Research and Analysis: Conduct research and analysis on industry trends, competitor employer branding strategies, and best practices. Provide insights and recommendations to optimize our employer branding efforts and stay ahead of market changes.

Requirements:

• Minimum 1-year experience in administrative role or events management.
• Strong written and verbal communication skills, with the ability to create compelling content.
• Creative thinker with a keen eye for design and aesthetics.
• Excellent organisational and time management skills, with the ability to handle multiple projects simultaneously.
• Knowledge of employer branding trends and strategies is an added advantage.
• Self-motivated, proactive, and able to work both independently and collaboratively within a team.

Salary: $2300 to $2600/month

Location: East

Contract Period: 1-year

EA License No: 96C4864

Reg. No.: R24121728

Internship Opportunity at Taproot Singapore!

Are you ready to dive into the dynamic world of celebrity and influencer marketing? At Taproot, we are on the lookout for passionate ITE/polytechnic/Uni interns to join our energetic team.

What You Will Be Doing:

Marketing Campaign Development: Assist in crafting impactful influencer marketing campaigns for our local and international clients.

Client Interaction: Join client meetings and exciting networking events, contributing your ideas to create compelling influencer marketing proposals.

Regional Exposure: Gaining valuable experience liaising with and supporting both local and overseas clients through their onboarding process.

Influencer Research: Become the Sherlock Holmes of influencer marketing! Manage the research and profiling of local and international influencers.

Creative Contribution: Shape campaigns from scratch by preparing engaging campaign briefs for influencers.

Event Planning: Be at the forefront of influencer events. You will get to plan and host these exciting local/overseas media launch.

Content Creation: Flex your creative muscles by contributing to the development of content for Taproot’s website and social media pages.

Operational Support: Help keep our operations running smoothly by providing support in adhoc basic administrative work.

What We Offer:

An immersive learning experience in the field of influencer marketing.

A dynamic and collaborative work environment.

Opportunities to attend media events, industry networking events and build a network within the marketing sphere.

JOB DESCRIPTIONS:

• Manage and create a comprehensive marketing campaign to generate sales for various brands and outlets
• Creates marketing and social media campaigns and strategies for company social media channels, including Facebook, Instagram, TikTok, and other relevant platforms.
• Manage the engagement in social media presence creation on new and emerging social media platforms
• Overseeing the management of social media communications
• Uses timelines and scheduled content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits
• Build brand awareness through various media outlets by producing a brand style guide that best captures the company
• Plan sales and advertising campaigns and identify potential market trends
• Design and oversee advertising layouts, create editorial and content creation calendars for social media platforms
• Prepare, write, and proofread creative copy
• Research previous successful campaigns
• Run reports and generate charts for presentation needs and build an image library
• Assist the restaurant outlets with event inquiry
• Create a promotions plan to drive and increase sales

REQUIREMENTS:

• Can work in a fast-paced environment
• Prior experience in F&B Industry
• Prior experience in handling events
• Familiar with social media
• Able to work independently and in a team
• Focused and attentive to details
• Well-organized and self-discipline
• Good time management
• Good written and verbal communication

JOB DESCRIPTIONS:

• Manage and create a comprehensive marketing campaign to generate sales for various brands and outlets
• Creates marketing and social media campaigns and strategies for company social media channels, including Facebook, Instagram, TikTok, and other relevant platforms.
• Manage the engagement in social media presence creation on new and emerging social media platforms
• Overseeing the management of social media communications
• Uses timelines and scheduled content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits
• Build brand awareness through various media outlets by producing a brand style guide that best captures the company
• Plan sales and advertising campaigns and identify potential market trends
• Design and oversee advertising layouts, create editorial and content creation calendars for social media platforms
• Prepare, write, and proofread creative copy
• Research previous successful campaigns
• Run reports and generate charts for presentation needs and build an image library
• Assist the restaurant outlets with event inquiry
• Create a promotions plan to drive and increase sales

REQUIREMENTS:

• Can work in a fast-paced environment
• Prior experience in F&B Industry
• Prior experience in handling events
• Familiar with social media
• Able to work independently and in a team
• Focused and attentive to details
• Well-organized and self-discipline
• Good time management
• Good written and verbal communication

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Roles and responsibilities:

1. Arranging duties

2. Supervise daily work done

3.Setting SOP

4.Administrative work

5.Knowledge of the chemical

6.schedule planning

7. Running sales

8. handle clients complaint

9. handling staff

10. Doing project proposal

11. Willing to take charge of few places

12. Willing to work split shifts, weekends, and public holiday.

Responsibilities

• Handle inquiries and requests from customers and address their needs
• Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Generate progress reports for clients and senior leaders within the organization
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

EA License No. : 24C2389 (0 COMPROMISE RECRUITMENT PTE. LTD.)

EA Personnel Name : He Ya

EA Personnel No: R24124237

Responsibilities:

• Ensuring company policies are followed.

• Optimizing profits by controlling costs.

• Hiring, training and developing new employees.

• Resolving customer issues to their overall satisfaction.

• Maintaining an overall management style that follows company best practices.

• Providing leadership and direction to all employees.

• Preparing and presenting employee reviews.

• Assisting customers whenever necessary.

• Organizing employee schedule.

• Ensuring that health, safety, and security rules are followed.

• Taking disciplinary action when necessary.

• Ensuring a consistent standard of customer service.

• Motivating employees and ensuring a focus on the mission.

• Completing tasks assigned by the general manager accurately and efficiently.

Requirements:

• High school or equivalent education level.

• Stable work history.

• Must be self-motivated and possess the desire for self-development.

• Have the ability to work autonomously when required.

• Be a team player.

• Be dedicated to customer satisfaction and a great customer experience.

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Labrador Park
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $3,400 per month
• Contract Duration: 11 months

Key Responsibilities

• 360 Marketing Support: Manage and coordinate campaigns with creative and media agencies to promote digital inclusion initiatives and inspire support for vulnerable communities.
• Partner Marketing Activities: Develop marketing materials (e.g., collaterals, videos) and organize events to showcase partnerships and amplify outreach efforts. Ensure consistent brand representation across all partner collaterals.
• Digital Platform Management: Oversee engagement touchpoints to inform the public about programmes and encourage participation in building a digitally inclusive society.
• Performance Reporting: Track and report key performance indicators (KPIs) to monitor marketing campaign success.

Key Requirements:

• ONLY SINGAPOREAN!
• Degree in Marketing/Mass Communication or any related field.
• Minimum of 1 years of relevant experience in marketing/PR or equivalent.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

Job Purpose:

To provide administrative and operational support to Relationship Managers (RMs), ensuring smooth account servicing, KYC reviews, and account monitoring while maintaining compliance with regulatory standards.

Key Responsibilities

• Assist RMs with day-to-day administrative tasks, client communication, and follow-ups.
• Support account opening, maintenance, and closure processes.
• Coordinate KYC reviews, gather required documents, and ensure timely updates.
• Monitor client accounts for unusual activity and compliance with bank policies.
• Prepare reports, manage records, and ensure data accuracy.
• Act as a liaison between internal teams to facilitate smooth operations.

Key Requirements

• Bachelor’s degree in Business, Finance, or related field.
• 2-3 years’ experience in banking, financial services, or a similar role.
• Knowledge of KYC processes, banking operations, and compliance standards.
• Strong organizational, communication, and problem-solving skills.
• Proficient in MS Office; ability to multitask and meet deadlines.

Requirements:

• Excellent ethics and positive learning attitude
• Leadership potential and ready to take on challenges (view challenges as opportunities instead!)
• Team player and enjoys interactions with people

Responsibilities:

• Implementing ethical sales technique with integrity & enthusiasm
• Lead and drives a team towards a common goal
• Relationship builder with established clients, customers and consumers

Benefits:

• One on one MENTORSHIP & SUPPORT system
• Performance based
• BUSINESS ADVANCEMENT
• Highly motivated, FUN and FAMILY-liked environment
• TRAVELLING opportunities – Regional and International

Sounds like something you are seeking for?

Send in your resume to us by clicking APPLY NOW. We will bring you on to a GREATER ADVENTURE! We regret to inform you that only shortlisted candidate will be notified.

Event Coordination

• Source and liaise with vendors for events and marketing materials, ensuring quality and timeliness.
• Provide logistical support during events, managing on-site operations effectively.

Content Creation

• Script, produce, shoot, and edit photography and videography projects to align with marketing objectives.
• Conceptualise and develop and execute engaging marketing campaigns and creative ideas.

Social Media Management

• Manage social media platforms (e.g., Instagram, Facebook, TikTok, YouTube, LinkedIn) to boost fan engagement and digital presence.
• Create diverse content such as posts, stories, reels, thought leadership pieces, and advertisements.

Marketing Campaigns

• Conduct market research to identify trends and develop relevant, innovative marketing strategies.
• Develop content for electronic direct mailers (EDMs), internal communications, and company websites.

Lead Generation

• Manage and execute lead-generating campaigns on platforms such as Facebook to drive potential customer or candidate interest and engagement.

Collaborative Support

• Assist subsidiaries and related companies in marketing and event-related tasks.
• Support various ad-hoc projects, initiatives and administrative task as assigned.

Requirements:

Diploma in Media, Marketing, or a related field.

1-2 years of relevant experience with a proven track record in photography and video editing.

Passion and creativity in content creation and campaign ideation.

Proficiency in managing social media platforms and using digital marketing tools.

Strong written and verbal communication abilities.

Competency in photography, videography, and editing software (e.g., Canva, CapCut, Adobe Photoshop / Illustrator).

Excellent multitasking and organizational skills to handle diverse responsibilities effectively.

Knowledge of SEO practices is a plus.

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

The Director, Marketing & Sales plays a pivotal role in supporting business growth in a dynamic and challenging environment. As a key member of the Senior Management Team, he/she will:
- Support the CEO to build the company vision, strategy, & development
- Devise and deliver long term Marketing/Sales/Communication strategy
- Take the lead with the CEO and CFO to build the Budget, Sales ambition and projection
She/He will set up the Marketing Budget, strategy for customers and employee leads generation, define action plans to achieve sales target and expand our consumer/talents database, follow up with the Marketing/Sales Team on execution and Marketing expenses management.

Responsibilities

He/she leads the full Marketing/Sales department and constantly create synergies between Team members & other departments especially Operations. Through our systems (ERP & CRM), he/she builds a data/analytical mindset, and leads the Team to focus on achieving the Sales Targets, as well as how to revisit the organization to support business growth.

1. Marketing & Communication:

• Brands’ Value Proposition and differentiationUnderstand and track global local market landscape, stay up to date with competition strategy, work with the Marketing/Sales Team to identify consumer needs by location, and lead Market research.
  Stay ahead of competition and the Market with Marketing and systems innovations, stay up to date with new consumer experiences and trends, support the implementation.
  
  Define the marketing strategy and plan for the Company, and for each brand:Reinforce the strategy/positioning/offer of our brands in Singapore
  Ensure a clear positioning to differentiate our brands from competitors
  Design the offer and develop the awareness of the different brands of the Company
  
• Consumers’ JourneyDesign the Consumer Journey in order to build a strong relation/affinity with the consumers in relation to our convictions and beliefs (our vision). Elevate our consumer journey and experience across all touchpoints, incorporate new services/communication for better retention of customers and for cross selling strategy
  Conduct non consumer and existing customers survey, define consumer profiles, understand their needs, problems or wants and match them with the suitable solutions
  
• Communication
  Lead external communications:Set up Marketing calendar for key activations / objectives / KPIs and align all Teams to roll out specific plans by channels / unique content to increase Brand awareness / conversion / engagement
  Partner with Influencers, Media coverage, events, awards and online platforms, CSR activations
  Elevate our Employer Brand in order to generate HR leads & develop corporate brand as one of the best employers in Singapore
  Support internal communication
  

2. Digital: Website, SEA, SEO, Social Media Platform

• Define and set up the acquisition strategy online & offline for customers & candidates; Identify the acquisition levers online (SEA, SEO, Social, E-mailing (CRM…), etc) and offline according to the seasonality
• Define annual plan for customer lead acquisition with digital agencies, translate Sales objectives into Digital KPIs with the Digital Marketing team and the Digital agency, lead them to execute effective integrated marketing campaigns with performance content, optimize campaigns / channels, CPL and CPA
• Ensure strong monitoring of vendor on leads acquisition actions/strategies: Clear KPIs, Dashboard to track vendor’s performance on a weekly basis.
• Follow up the cost acquisition (Online and Offline) per channel and take relevant actions to meet Sales objectives
• Set up and follow up a dashboard with KPI’s to measure the performance (Web site, conversion rate, ROI campaign…) in order to meet sales objectives
• Brainstorm new, creative growth strategies and plan, execute and measure experiments and conversion tests; identify new Digital marketing channels to promote the brand and generate more qualitative leads
• Manage the Digital Marketing team on content creation, proofreading, harmonization of the tone
• Lead the Digital Marketing team to define Social Media Calendar and content strategy by channel, make the team strongly focus on community management, assess e-reputation, reviews and Brand affinity across platforms

3. Sales Performance

• Brand AmbassadorBe the Brand Ambassador amongst all Teams and departments to infuse Brand and Sales Directions while aligning with the Product and Operations teams at all time
  Support the creation on a sales training system (online & offline)
  
• Ensure Operations & sales teams deliver a consistent brand/sales speech
• Upscale the sales skills and competencies of our teams, focus on Consumer experience and Brand storytelling
• Sales Performance:

- Support the Sales Team and Operations to achieve the Sales Targets

- Support the Sales team to define the sales objectives (individuals & collective)

- Define/track (weekly/monthly basis), analyse sales performance and revisit the sales targets to achieve business goals:

1. Number of Leads to attract
2. CVR
3. New Sales
4. Number of Leavers

• With Operations, build and follow up proper actions plan per location to ensure a strong sales performance; ensure strong coordination and smooth collaboration with the Operations team
• Define Pricing / Discounts / Offering and adapt strategies and action plans
• Develop B2B partnership with companies to increase sales
• Systems and Sales Performance
• Clear & automative dashboard:Weekly report of our Sales Funnel: Automate the tracking of our data through our ERP & CRM, closely with our Digital teams
• Develop proper dashboard and reports to track key sales/Operations indicators (Prospective customers, Leavers) to improve sales performance and customer retention
• Ensure the clarity/respect of the process/flow in ERP by Operations to ensure accuracy of data and proper performance management. Works closely with the Operations team
• Develop Marketing automation in our CRM (HubSpot) to improve sales performance
  

Job Requirements

• Equipped with more than 15 years of experience as a Marketing/Sales Manager in an MNC setting, preferably with international experience
• Strong Business acumen, strategic thinking and sales-oriented to achieve results
• Creative
• Data driven: Analytical and strategic mind
• Management skills with leadership and pedagogy to support the team
• Strong skills in Digital (SEO, SEA, websites, google analytics…) and ability to manage vendors (SEO/SEA Agency, etc…)
• Strong skills in Sales performance management (Strong analytical capabilities of Sales Funnel, Tactics to improve Sales performance)
• Possess superior organizational skills, including the ability to prioritize and anticipate the needs of multiple client groups
• Experience managing and executing strategies for growing organisations
• An excellent independent worker and a collaborative team player
• Possess strong written and verbal communication skills in English:

1. Ability to empathise and communicate with employees of all levels
2. Ability to influence Leaders on Change initiatives
3. Ability to be flexible operationally to meet the needs of a multi-cultural, diversified, and fast-growing organisation

• Possess pragmatism and business awareness and a strong customer service mindset that places our internal stakeholders’ interest as the top priority

Key Responsibilities

• Customer Interaction: Engage with customers to assess their needs and preferences. Provide personalized recommendations to enhance their experience.
• Sales Growth: Actively contribute to increasing sales by identifying opportunities and promoting products or services to both new and existing customers.
• Team Development: Train and guide staff effectively, enhancing the overall capabilities of the team. Foster a collaborative environment that encourages learning and development.
• Flexible Availability: Be available to work night shifts until midnight, as well as all weekends and public holidays. Flexibility for ad-hoc shifts is also required.
• Customer Base Management: Utilize your existing customer base to drive sales and foster relationships that benefit both the customers and the company.
• Experience: Proven experience in customer service or a related field, with a strong understanding of customer needs and sales techniques.
• Customer Service Skills: Excellent interpersonal skills with the ability to communicate effectively with customers and team members.
• Sales Acumen: Demonstrated ability to achieve sales targets and contribute positively to the company's revenue.
• Training Ability: Experience in training or mentoring staff is preferred, with a passion for developing others.

Job Description:

· Foot Reflexology Therapist (Full Time)

· Provide Foot Reflexology and Body Massage.

· Able to serve both Male and Female clients

· Customer service orientated, sales driven and target oriented person

· A team player with good communication and interpersonal skill

· responsible preparing the necessary treatment products, stocks replenishment, towels supply, etc.

. Basic + Commission.

Requirements:

· At least 1 year of experience.

· Strong communications and interpersonal skills with all level of people

· Well-groomed.

• Responsible for the daily operations of the restaurant
• Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.
• Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Pol and Guidelines.
• Provide excellent customer experience

- provide sales support for sales team

- provide training for new sales personnel

- daily rostering of staff

- rapport with new and existing customers

- cold calling to source for new potential customers

- respond to any immediate situation that arises

- recruitment of potential candidates for job vacancies

-Manage all mechanics

-Manage schedules, payroll, handle customers, create invoices

-Manage suppliers, handle parts purchase, payment to suppliers

-Manage petty cash, AR and AP schedule

-Must have knowledge of tipper truck repairs and maintenance, spare parts

-Must have 5 years relevant management experience in workshops of tipper truck repairs and maintenance