KEY ROLE & FUNCTIONS

1. STANDARD OPERATING PROCEDURES

• Monitors all FOH operations, customer service and reservation system ensure all team members are following the 1 Group SOP, meeting the local safety and health standard.
• Follows and maintains highest quality standard of guest over all experience focusing on the 5 cores of Guest Satisfaction:
• Taste, Quality and Presentation of the Food and Beverage served.
• Friendliness and Attentiveness of the FOH team.
• Speed of Service
• Cleanliness and Atmosphere of both internal and external.
• Provide the Go-The-Extra-Mile Service
• Practice 100% table visit and ensuring that every guest walks out satisfied.
• Complete the daily checklist. Checks and maintains the overall general cleanliness of the outlet – floor, walls, ceiling, vents, windows and doors. Daily walk thru in ensuring the premises maintain the highest standard in providing both employee and guest a safe and healthy environment. Report all repair and maintenance issue immediately.
• Checks and updates all Point of Sales (POS) materials: - menus, tent cards, kids’ menus and promotion posters.
• Strict compliance of Operation Hours at all time.

2. GUEST MANAGEMENT (Primary Role)

• Manage all the key reservation systems and tools:
• Sevenrooms, Chope, Quandoo – Managing the usage of Sevenrooms, Chope and Quandoo reservation portal for the outlet. Ensure that reservation portal is working properly for both the guests and staff to book and use respectively. Availability of tables should continuously be monitored and updated based on the outlet’s operation timing, special events, marketing events and other big groups booking. Review and monitor website, update menu, reservation time and ensure all promotions are up to date.
• TripleSeat – Review and update the reservation bookings based on the updated events calendar on Tripleseat. Responsible in blocking, booking and updating of big groups reservation inside Tripleseat portal.
• Main phone lines – Ensuring that main phone lines are working well for the customer’s call and enquiries. Attending to all calls promptly and be able to provide informative answers.
• WhatsApp Business App / Mobile phone lines - Ensuring that mobile phone lines and WhatsApp business app are working well for the customers’ call, messages and enquiries. Attending to all guests calls and messages promptly. Blasting out promotions strategically and professionally to the customers through WhatsApp Business messages.
• Reservation Email - Ensuring that reservation email is working well. Replying and attending to all email enquiries efficiently and professionally.
• Managing all the key reservation system efficiently and understanding the importance of phone calls = reservation = revenue.
• Manage table management and reservation allocations efficiently and systematically.
• Manage the day to day operations starting from welcoming guests, ushering guests to their respective seats and tables and attending to their queries.

3. SALES REPRESENTATIVE

• Taking the lead on big group sales strategy and coordination. Managing all enquiries efficiently using the most effective approaches engaging with the guest, ensuring that all group bookings requirements and F&B package customization are attended to. Close coordination with head chef on menu planning, special request, price and food tasting (for high spenders).
• Coordinating with Sales planner on all small group enquiries that have not meet the minimum spending requirement.
• Planning all big group reservation and collection of deposits, achieving the big group sales target, Update the Concierge Manager by updating the big group tracking on a weekly and monthly basis.

4. MARKETING REPRESENTATIVE

• Close coordination with respective Marketing Executive in ensuring the marketing initiative, activation and execution are well briefed to the team members. All marketing mechanics such as poster and tents card are properly managed and available for the guest.
• Responsible in marketing initiative by promotions and blasting out of EDMS and offers to guests with the usage of emails or WhatsApp messages.
• Drive the S&M initiative to ensure that it increases foot traffic and contributes to additional revenue.

5. ADMINISTRATIVE MANAGEMENT

• Manage the compilation of all guest database on a weekly basis and forward to the marketing team every Sunday for the master lists.
• Management of feedback forms collections and compilation.
• Ensuring that thank you notes are sent out to the guests after their visit in the outlet through either WhatsApp messages or email.
• Handles any special menu printing and formatting for any guests that requires any special dietary restrictions.
• Responsible in producing the weekly/monthly reservation reports and analysis to the concierge manager for customer analysis.

6. PEOPLE MANAGEMENT & TRAINING

• Creating a healthy fun working environment through positive leadership and good management skills; leading by example. An Assistant Concierge Manager, should be able to resolve all issues professionally making the best decision best for the business.
• Ensure all customer service officers fulfills their set of designated responsibilities while ensuring that all service standards are carried out efficiently.
• Assisting the Concierge Manger in training Concierge team and product knowledge. Ensure training materials are updated consistently, weekly training and hour commitment.

Description:

Job description :
• 8-10 Yrs of experience in Operations transformation role preferably with Transfer Agency domain
• Experience of working on Target Operating Model , New platform Implementation
• Welcome candidates with Middle Office Ops transformation in Capital Markets / Securities services (If Transfer Agency experience not there)

We are Tom’s Palette, an 18 year old GELATO CAFÉ, Lead our Team ($2800-$3300/mth: Depending on experience) upcoming new outlet hougang/kovan area!!

Job Description

· As a Outlet Manager you will be managing day-to-day operations, assigning crew members to respective work stations.

· Attending to customers and Oversight of team members ie. taking orders, scooping of ice-cream, preparing of waffles, toppings, cones etc.

· Training, Hiring, Scheduling all team members to maintain Service and Product Knowledge Standards.

· Handle Cashier Duties, and understanding POS system maintenance.

· Maintain and Assign, General cleanliness and sanitization of the work stations and including floor, furniture and equipment.

· Ordering and maintaining Inventory Control of Gelato, Dry Products and Miscellaneous items.

Personality & Competencies

· Willing to work hard, Keen to learn and improve.

· Friendly, enjoy interacting with customers, hardworking and responsible.

· Have a sense of professional product knowledge delivery.

· Self-motivated, independent yet a good team player.

· Be a competent leader and inspiration to your team members.

Requirements

· Must work shifts, weekends and Public Holidays

· Candidates with related experience of more than 2 years will be considered for suitable Salary negotiations.

· NO QUOTA FOR FOREIGNERS

Job Types: Full-time

Full-Time Salary: $2800 - $3300 depending on experience, must work weekends, 5.5 day work week depending on scheduling needs, 44hrs per week

Current working locations:

- 51 Middle Road, #01-01, Tom's Palette, Singapore 188959, 5 min walk from Bugis MRT

- 212 Hougang Street 21 , #01-333, Tom's Palette, Singapore 530212, 5 min walk from Kovan MRT (NEW OUTLET Coming Soon!)

Benefits

- *Career growth opportunities* - we are expanding fast!

- A friendly, fair and enjoyable work environment

- Learn in-depth about running and managing a Gelato Shop

- Making and R&D of Gelato First-Hand

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• Maximize business opportunities by selling the right room to the right customer at the right time and price.
• Achieve financial results through effective sales strategies and tactics.
• Utilize and promote technology to increase productivity and profitability.
• Build strong relationships with customers and business partners.
• Identify and handle sales leads efficiently.
• Fulfill customer relationship management responsibilities and sales goals through planned customer interviews.
• Prepare and update customer management reports and ensure timely follow-up.
• Actively distribute product information and raise awareness in relevant markets and business segments.
• Cross-sell products and services in accordance with corporate and divisional guidelines
• Use unique selling points to link features with benefits during sales calls.
• Contribute creatively to product and sales development.
• Assist in planning and coordinating sales activities, events, and promotions.
• Manage accounts and maintain up-to-date customer information manually and electronically.
• Demonstrate understanding of premium products and ability to overcome objections, especially related to price.
• Confidently sell premium rates.
• Possess basic computational abilities and a strong sense of business acumen.
• Basic Knowledgeable in Corporate, Travel Industry, Corporate, MICE and Catering sales.
• Understand the market and competitors within own market segment.
• Other ad-hoc assignments and projects as needed.

Qualifications:

• Knowledge in Corporate, CI & M and Catering sales, F&B knowledge, event organization, and audio-visual equipment.
• Extensive experience in sales and marketing, with a proven track record of delivering results.
• Ability to identify and handle sales leads effectively and efficiently.
• Builds effective relationships with customers and business partners.
• Represents the hotel and participates in domestic and international sales activities.
• Confident in selling premium rates and able to overcome objections, especially with pricing.
• Understanding the market and its competitors and ability to conduct market research and analysis to develop effective sales and marketing strategies.
• Proficient in technology and software tools for sales and marketing, and ability to leverage technology to support productivity and profitability.
• Excellent leadership skills and ability to manage a sales team effectively.
• Strong communication and interpersonal skills to build effective relationships with customers and business partners.
• Outstanding computational abilities and a strong sense of business acumen to make data-driven decisions.
• Familiarity with the local market and its competitors.
• Bachelor’s degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Strong organizational and time management skills to handle multiple tasks and priorities in a fast-paced environment.
• Ability to work independently with minimal direct supervision, as well as in a team environment.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Adaptable and outgoing with excellent interpersonal skill.
• Ability to work under pressure and be flexible as part of the pre-opening team.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Accountant

We are a Hotel group with currently 4 hotels. If welcome fresh graduate to join us.

Accountant Duties and Responsibilities:

• Provides financial information to management.
• Documents financial transactions by entering account information.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
• Substantiates financial transactions by auditing documents.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Secures financial information by completing database backups.
• Maintains financial security by following internal controls.
• Prepares payments by verifying documentation, and requesting disbursements.
• Answers accounting procedure questions by researching and interpreting accounting policy and regulations.
• Complies with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
• Prepares special financial reports by collecting, analyzing, and summarizing account information and trends.
• Maintains customer confidence and protects operations by keeping financial information confidential.

Work Hours:

5 Days Work Week, 8am to 5pm

Salary:

2,000 SGD to 3,000 SGD

Accountant Job Qualifications/Skills:

• Accounting
• Corporate Finance
• Reporting Skills
• Attention to Detail
• Deadline-Oriented
• Confidentiality
• Time Management
• Data Entry Management
• General Math Skills

Education, Experience, and Licensing Requirements:

• Accountant Certification

Do contact cK at [email protected] or by whatsapp at 96876878

ONLY SINGAPOREANS or PRs

Job Responsibilities:

• To ensure timely review of alerts from Group approved AML transaction monitoring system(s), escalations on suspicious AML/CFT activities from business/support units and cases arising from other relevant sources (e.g adverse news in media).
• To ensure timely submission of suspicious activity/transactions reports to the relevant law enforcement authorities or Financial Intelligence Units as required by the AML/CFT legislative and regulatory requirements.
• To support the Team Lead of Transaction Surveillance and Intelligence Unit in continuously strengthening and developing the transaction surveillance and intelligence framework within the UOB Group.
• To provide relevant and emerging AML/CFT risk issues from analysis of suspicious activity/transactions reports submitted.

Key Responsibilities:

• Ensure reviews into the alerts triggered by Group approved AML transaction monitoring system(s), escalations on suspicious AML/CFT activities from business/support units and cases arising from other relevant sources (e.g adverse news in media) are in accordance to Group standards.
• Prepare and submit suspicious activity/transactions reports to the relevant local law enforcement authorities or Financial Intelligence Units in accordance to AML/CFT legislative and regulatory requirements and Group standards.
• Provide relevant advisories to business/support units and other AML/CFT teams on matters arising from reviews and investigations conducted by the unit.
• Perform analysis of suspicious activity/transaction reports to identify AML/CFT risk trends to support appropriate actions to strengthen AML/CFT controls in the Group.
• Ensure proper documentation and record keeping of reviews and investigation cases in accordance to Group standards.
• Provide inputs and support to strengthen the transaction surveillance and intelligence operating framework and procedures across the Group.

Job Requirements:

• Minimum 3 years of experience in intelligence/investigation related work
• Good knowledge/understanding of banking and financial services laws and regulations, compliance best practices and understanding of financial products and systems.
• Strong Interpersonal, communication and presentation skills.
• Experience intelligence/investigation-related work.
• Excellent analytical and problem-solving skills.

The candidate will be part of the Strategy & Transformation (S&T) Group to support FairPrice Group’s Own Brands and Food Solutions (OBFS) business unit in its growth and transformation journey.

As a Manager for S&T, he/she will report to the Director of OBFS S&T and will work closely with different stakeholders within OBFS BU and also with colleagues in FairPrice Group, such as S&T colleagues in other BUs as well as corporate functions to support the leadership team.

Key Responsibilities:

• Support the OBFS Leadership Team (LT) in end-to-end development and delivery of business strategy
• Support team lead in running business data analysis to inform performance measurements and action recommendations
• Own the BU-level priority KPI tracking and quarterly reporting
• Support the LT in the governance and PMO of strategic initiatives including the preparation of agenda, actions plan, coordination of execution and follow-ups
• Support team lead in the preparation of strategic communications for OBFS

Qualifications

• Degree in any discipline with at least 3 years of experience in consulting, business strategy, or corporate planning
• Strong strategic thinking and project management skills
• Good stakeholder management and ability to communicate effectively with all levels of employees, management, and diverse audiences
• Ability to influence and shape work, progress, and processes independently
• Proficiency with PowerPoint presentations for effective communications as well as Excel data analysis

Other Information

• Work location: Joo Koon

• Create a safe working environment for employees by putting in place safety measures to prevent accident and complications that may arise during work. Also provide safety gear to employees for protection in the event of accidents
• Supervise activities of workers to ensure that they are hands-on in order to promote hard-work, which is needed for successful deliveries and completion of production tasks to meet clients’ demands and deadlines
• Inspect goods to be delivered to ensure that they are in the right quantity and quality. Supervise the loading of such goods into vehicles for delivery
• Liaise with transportation companies to create a good working relationship to be able to strike good negotiations for transportation of goods, and to prevent hiccups that may arise
• Give vivid directions and guidelines to shipping agents about nature of goods and delivery locations, and maintain communication with them to ensure that goods are not damaged on transit
• Prepare invoice for orders and deliveries as part of record keeping measures and evidence of transaction
• Help in recruiting competent and hardworking workers to carryout daily operations at the organization and put them through in discharging their duties
• Ensure that workers adhere to industry standards in dealing with clients, to promote rule of law and avoid practices such as smuggling and overloading to avoid accidents which could lead to loss of lives and properties
• Assign different responsibilities to workers to fasten the job and promote specialization and accountability. This way, non hardworking workers can easily be identified
• Keep records of all shipping activities, documenting procedures, guidelines, and changes in procedures for reference purposes

Location: City Hall / Bugis

Working hours: Monday to Friday, 9.30am to 6pm

Salary: $2,800 to $3,200 per month + AWS + Variable Bonus

Job Description

• Managing and updating official social media and website
• Copywriting for social media, website, articles, monthly newsletter (B2C & B2B)
• Brainstorming and proposing new promotional plans to boost brand image and awareness
• Preparing press releases
• Managing community outreach (speaking to community leaders, YouTuber collaborations)
• Managing digital promotion (Google Ads, Facebook Ads)
• Tailor promotional plans to fit each product release
• Data analysis (social media, surveys, ads)

Job Requirements

• Candidate must possess at least Diploma or Degree in Marketing/Communications
• Strong understanding of social media/digital marketing platforms
• Excellent communication skills in English and Japanese, both written and oral, in order to liaise with Japanese speaking associates
• Willingness to learn the trading card games in order to boost promotion of the brand and product
• Have working knowledge in games, anime, and popular or internet culture
• Strong team player with excellent interpersonal and communication skills
• Excellent at schedule management and multi-tasking
• Open to work on some weekends/public holidays for Company events
• Open to travel overseas for business trips when required

What We Offer

• Leave benefits
• Medical, dental, flexible (sports-related) claims benefits
• H&S insurance coverage
• Annual health screening
• Company meal gatherings
• Travel insurance (for overseas business trips)
• Other benefits

Interested applicants click on Apply Now!

about the company

Established in 2017, my client is a market leader in the shipping industry, providing a wide range of solutions including but not limited to container transportation, logistics and supply chain management services.

With expansion plans, they are looking to hire a Manager, Digitalisation & Ecommerce.

about the role

• Spearhead the conceptualization, development, and deployment of system/process enhancements for eCommerce and mobile platforms in the capacity of a Product Owner.
• Oversee the entire product management lifecycle, encompassing backlog administration, delivery, testing, and stakeholder engagement.
• Ensure that global, regional, and local project endeavors are in harmony with the overarching ONE Global Digital Commerce strategy, emphasizing end-to-end customer solutions to establish ONE as the premier global shipping partner.
• Pioneer novel concepts and strategies to enrich customer service and augment application capabilities.
• Guide the exploration of integration possibilities within the ONE framework to elevate user experience and overall functionality.
• Supervise impromptu projects related to eCommerce and corporate portal applications, contributing to customer digitization and digital service offerings.
• Collaborate across departments and manage stakeholders, encompassing internal teams, clients, executives, and external partners, to delineate and articulate precise and quantifiable product objectives.
• Harmonize product objectives with broader business aims and strategies to foster enduring success.
• Undertake ad-hoc projects and fulfill additional responsibilities as required.

skills and requirements needed

• Minimally Diploma/ Degree in Computer Science, Business or equivalent.
• Minimally 4 to 5 years of working experience in product design and management, project management, or software design and development.
• Experienced in producing Product Requirement Documents (PRDs) and other supporting project documentation, offering clear and succinct guidance to the engineering development team.
• Proficient in data analysis, conducting market research, and adept at interpreting metrics and user feedback.
• Possesses a profound comprehension of user needs, with the capacity to champion the user's perspective and decipher their feedback throughout the product development journey.
• Demonstrates exceptional communication and interpersonal abilities, showcasing proficiency in connecting with diverse stakeholders and fostering effective collaboration.
• Exhibits leadership and teamwork prowess, capable of motivating and inspiring team members.
• Able to pinpoint challenges, propose innovative solutions, and steer the team toward achieving objectives.
• Certifications such as SCRUM Product Owner (CSPO) or Project Management, coupled with an understanding of technical aspects and development methodologies, will be advantageous.
• Industry experience and expertise in eCommerce, mobile, or CRM will be beneficial.

To apply online please use the 'apply' function, alternatively you may contact Joey at [email protected].
(EA: 94C3609/ R1879086)

Our client (a foreign financial institution under their PE fund division) is looking for an experienced and result-driven Compliance Officer to lead a lean compliance team in ensuring that the Company complies with relevant industry regulations and in instilling a strong compliance and governance culture.

You will work closely with the CEO and Director to address compliance issues, mitigate risks, and maintain a strong overall ethical and legal integrity.

Job Scope

• Lead the team and assist the Director of Governance, Risk and Compliance to implement and maintain governance and compliance policies and procedures;
• Serve as the point of contact for regulators (ie: MAS) including periodic filing, circulars, surveys, meetings;
• Keep Keep abreast of all related local and regional compliance matters, and international fund marketing rules and provide guidance/advice to Management and Staff;
• Provide compliance advisory support to relevant business units;
• Lead the compliance related work including obtaining documentation for customers, performing customer due diligence checks (KYC) and onboarding for all new clients and continuous due diligence review for existing relations etc;
• Provide advice with respect to marketing requirements of funds in various jurisdictions (eg: US, Europe) and coordinate with respective jurisdiction counsels/compliance team for registration of funds and regular reporting.
• Identify inadequacies and weakness in systems and controls of compliance and Company’s functions and suggest improvements.
• Carry out ongoing monitoring (business process reviews and compliance audits) to ensure that the Company complies with rules and regulations as well as with the company’s policies and internal control procedures.
• Organize and plan compliance trainings to educate Staff.
• Facilitate collaborations with external legal experts, auditors and compliance advisors.
• Maintain oversight over strong coordination with corporate secretaries to ensure proper maintenance of statutory records, company Registers, minutes Book.
• Assist with or take charge of ad-hoc projects or tasks as may be assigned from time-to-time

What you bring:

Functional Skills

• At least 6-8 Year(s) of working experience in the compliance function within the financial industry is required for this position.
• Experience leading team(s) and/or projects
• Extensive knowledge of compliance standards and protocols, including SFA, FAA, AML & KYC Notices
• Knowledge of The Alternative Investment Fund Managers Directive, US SEC, FINRA requirements would be an added advantage
• Bachelor’s Degree from a reputed University and/or relevant certification
• Knowledge of Companies Act and SFA and FAA and related regulations.
• Experience with MS Office andExcel.

Soft skills

• Proactive, Diligent and Attentive to details
• Ability to multitask with adaptability
• Self-driven and possess strong motivation and drive tosucceed
• Someone who believes in a long-term career

Job Details:

• Positive and conducive working environment
• Standard working hours from Monday to Friday
• Medical and Hospitalities benefit
  
  Job Responsibilities:
• Develop and execute a comprehensive ad sales strategy to attract advertisers and agencies.
• Identify and engage potential advertising partners, building and maintaining strong relationships.
• Collaborate with cross-functional teams to understand platform capabilities and tailor advertising solutions to client needs.
• Meet and exceed sales targets, consistently driving revenue growth.
• Stay abreast of industry trends, market conditions, and competitor activities to inform sales strategies.
• Negotiate and finalize advertising agreements, ensuring mutually beneficial terms.
• Provide regular reports on sales performance, forecasts, and market insights.

Qualifications:

• Proven track record in ad sales or business development within the digital advertising space.
• Strong understanding of social media platforms and their advertising capabilities.
• Demonstrated ability to meet and exceed sales targets in a competitive market.
• Familiarity with industry trends, emerging technologies, and advertising best practices.
• Bachelor's degree in Business, Marketing, or related field preferred.
• ⁠Familiarity with the SEA market (the Philippines in particular) preferred.
• Solid knowledge in web3 or blockchain would be an advantage.

Responsibilities

• Responsible for establishing strategic relationship with customer and supporting in customer's day-to-day operation and shipments
• Responsible in collaborating and coordinating with cross functional teams to achieve delivery commitment and meet customer's
• Responsible for managing backlog, prioritize customer's needs, provide alternate and garner resources to ensure seamless operation and program execution
• Responsible for reviewing customer demand forecast and resolve material supply constraints to support customers' delivery request dates

Requirements

• Min Degree in Engineering or relevant
• Min 8 years of working experience in Manufacturing Industry in program management and planning

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

We are in search of an adept and driven Technical Project Manager responsible for overseeing research projects aimed at tackling problem statements within the food, nutrition and consumer care industry and ecosystem. This role encompasses project timeline management, resource allocation, and ensuring successful project outcomes in alignment with SIFIB?s overarching research strategy and focus areas. We are seeking a well-rounded individual with a mix of project management expertise, industry knowledge, leadership capabilities, effective communication, and the ability to adapt to changing circumstances while maintaining a focus on delivering high-quality outcomes. Candidates can look forward to a role which offers direct contact with senior management, and significant growth.

Job Description

· Project Planning: Develop project plan, define scope, objectives, deliverables, and timelines in alignment with research problem statement.

· Project Execution: Oversee different workstreams across the project, ensuring adherence to timelines, milestones, overall project objective and budget. Routinely review the progress of the project with the internal scientific team and industry or academic collaborators.

· Cross-functional coordination: Manage and coordinate the project team consisting of the lead principal investigator/technical lead and research officers. Coach scientists on translating research findings to industry needs. Maintain close communication with:

I. Business Development team to ensure relevance to industry needs

II. Corporate strategy team to maintain project relevance to SIFBI?s research focus areas

III. Resource Management team for optimal budget utilization

· Project strategy: Comprehend the project technicalities to formulate the IP strategy, application opportunities and commercialization strategy collaboratively with the scientific team. Innovate concepts and identify opportunities to transfer the platform technology to industry or the ecosystem; present these ideas to potential industry partners.

· Risk management: Conduct project risk assessment and develop mitigation strategies to minimise potential project disruptions or deviations. Exercise judgement to escalate risks when necessary.

· Stakeholder management: Routinely engage stakeholders to gather project requirements, set expectations and provide regular updates on project progress, milestones and deliverables.

· Project reporting and maintenance of project documents: Prepare and maintain routine project documents (e.g. project charter, project management plan) and reports on project status, budget, updates with collaborators and risks.

· Keep abreast of consumer trends within the industry as well as recent scientific advancements in the discipline to remain pertinent to the field

Job Requirements

· Bachelor's or Master's degree in a relevant technical field (e.g., Food Science, Nutrition, Chemical engineering, Chemistry, Biochemistry, Biotechnology, Bioengineering or a medical or healthcare-related field).

· A minimum of 5 years of experience in the R&D sector of the food, nutrition, and/or consumer care industry, with a preference for candidates with project management experience.

· Proficient in coordinating multidisciplinary teams and devising/implementing project plans.

· Collaborative team player showcasing strong interpersonal skills and the ability to thrive in cross-functional teams.

· An adaptable individual with the ability to remain flexible in a dynamic work environment, adjusting plans and strategies as needed.

· Candidates with PMP training would be considered advantageous.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Job Responsibilities

• Assist in the preparation, analysis, and management of financial data
• Participate in daily trade capture, reconciliation, and prepare routine reporting to business stakeholders
• Assist in trading account setup, maintenance, monitoring and tracking
• Participate in system improvements and new system development to suit the business needs
• Liaise with external partners to support the business operations
• Support daily operations to ensure deliverables and internal supports are met
• Assist in other tasks assigned by the manager

Job Requirements

• Bachelor or Master's degree in Finance, Accounting or similar fields
• Previous work experience preferably in the field of Banking, Finance, Trading handling large volumes of financial processing and reporting
• Preferably having relevant experience for 3-7 years
• Good understanding of financial instruments (e.g. futures and options)
• Proficient with Microsoft Excel or Google Sheet (including features such as pivot tables, lookup, macro)
• A team player, who is also comfortable to take individual ownership
• Ability to multi-task, take initiative, work under pressure, and meet tight deadlines
• Excellent communication skills in English
• Able to converse in Mandarin is a plus
• Prior knowledge about blockchain and cryptocurrencies is a plus
• Basic SQL skills is a plus
• Basic scripting skills (e.g. VBA, Python, JavaScript) is a plus

Our client is actively searching for a Deputy Manager, Procurement to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Ensure fairness, transparency and cost effectiveness in the entire procurement process.
• Drive consistency, leverage economies of scale, deliver cost efficiencies and exceed quality and speed expectations relative to managing and executing sourcing and contracting processes.
• Execute end to end procurement operations according to the Procurement Policy and Procedures, including managing tenders and quotations.
• Lead development of business case documentation on business process improvements to increase Procurement efficiency and agility.
• Establish and maintain regular communications and trainings with stakeholders to drive alignment of business requirements, economic opportunity areas and mutual accountability through procurement activities.
• Accountable for overseeing suppliers database and ensure that supplier data is up-to-date through annual review exercises.

The ideal candidate will need to have the following qualities and experience:

• Degree with a minimum of 3 years of relevant procurement experience.
• Proficient in Microsoft Office & ERP systems, such as SAP S4 Hana and Ariba is preferred.
• Driven with positive mentality, strong initiative.
• Resourceful and meticulous.
• Flair in writing and managing Systems are necessary.
• Possess strong communication, interpersonal and coordination skills.
• Able to work under pressure in a fast pace environment.

Overview

Reporting to the Head of Corporate Development, the Analyst/Assistant Manager will be a core team member helping to scope and execute a variety of strategic corporate activities (eg. M&A, partnerships, organizational excellence initiatives, etc.) to achieve key business objectives. The incumbent will have the opportunity to work closely with senior management and be intimate with the high-level perspectives involved in running a global hospitality company.

Job Description

• Develop financial models, feasibility studies, valuation analysis, scenario analysis to support decision making
• Assist with transactional activities such as deal due diligence, negotiations on key terms and structuring, etc.
• Assist with the preparation of recommendation proposals, studies, and presentations for senior management.
• Assist with managing strategic initiatives throughout the entire project cycle
• Liaise with and manage relationships with relevant internal stakeholders as well as external advisers such as financial advisers, tax advisers, real estate consultancy firms, law firms, brokers, etc.
• Assist with any other ad-hoc duties in coordinating the Corporate Development department

Requirements

• Bachelors degree from a reputable university in Business, Finance, Real Estate or other relevant disciplines
• Minimum 1 - 2 years experience in a similar role with hospitality advisory experience
• Extensive analytical and financial skills, attention to detail and highly proficient in financial modelling
• Strong presentation skills with an ability to clearly communicate complex information to stakeholders
• Capable of balancing between a team player and being proactive to take initiative to own, follow-up, and investigate issues
• Experience in hospitality/real estate industry highly advantageous but not necessary
• Confident in communicating with stakeholders across all levels of seniority and able to translate technical speak for layperson
• Able to demonstrate resourcefulness and critical thinking when dealing with complex, multi-faceted tasks.
• Intellectually curious with adaptability and flexibility to balance ideal world versus immediate reality
• Able to maintain motivation and drive to realize long term vision while also celebrating quick wins for initiatives with lengthy lifespan

Please forward resume to [email protected] or whatsapp to Jennifer 9388 3758 for a quick reply!

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

The name Tiffany & Co. instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. Since 1837, the masterpieces of Tiffany & Co. have defined style and celebrated the world’s great love stories.

• Join Tiffany & Co. and be part of the largest luxury group in the world - LVMH!
• Are you passionate about Store Planning & Facilities?
• Do you love making a difference and working in a high performing team?

The Regional Client Experience & Events Manager works with the Client Relations and High Jewelry Director, South Asia Pacific for the development, implementation, and management of regional events. These events include HJ events, store openings, Client events and presentations, in store events and partnership events.

Responsibilities

In Store Activations and Client Experience

• Focus on Clienteling Experience enhancements in store, ensuring high quality execution and monitoring. Experiences inclusive of; Hospitality menus, Services, Special moments, Client Communication
• Work with local teams to develop in store events calendar and create new in-store event concepts, and in store activation strategies for different countries
• Monitor market trends and competitive activities on various client experience topics
• Devise strategies for partnership opportunities for new client recruitment
• Work closely with Market Leaders and Client Relationship Managers to drive partnership initiatives
• Identify potential partnership opportunities that can work for different countries
• Liaise with internal and external parties to formulate opportunities for new client acquisition

Act as the Regional Coordinator for Blue Book Events

• Coordinate client attendance lists, client advisors, and details of travel plans
• Develop Client Experience Roadmap to offer personalized experiences for each one of our Blue Book Clients
• Partner with Client Advisors and Retail leaders to entertain and engage VIC clients internationally

Project manage the co-ordination of Regional High Jewelry events, specifically in the areas of client journey and experience; hospitality, entertainment sourcing, logistical coordination, F&B selection

• Assist to develop and implement Tiffany’s regional High Jewelry events, specifically in preparing a luxurious and seamless client experience, managing logistics and daily operations.
• Coordinate with NY on events concepts with regards to receiving guidelines
• Provide a weekly update on projects with detailed list of outstanding issues
• Identify, evaluate and supervise the appointed contractors / services suppliers to ensure the services are delivered in accordance to their scope, roles and responsibilities, and monitor the work progress of all co-op parties
• Work out proposals with Client Relations & High Jewelry Director for vendor selection, actively involved in the process of negotiation and appointments.
• Implement and monitor the refinement of all elements, ensuring the best standards and level of service.
• Monitor the performance of the events; produce analytical and management reports; maintain photo records.
• Gift coordination with NY and suppliers in region
• Co-ordination with internal departments
• Build, assist and maintain control of event budgets

Client Gifting Management & Potential Partnership Opportunities

• Define client gifting program within South Asia Pacific, source and produce localized VIP gifts
• Study the best practices and competition on the treatment and gifting offering
• Not limited by physical assets and functional scope, extend the treatment and experience all through the client journey

Qualifications

• Knowledge and experience of the luxury market
• Solid experience to execute different types and scale of events
• Creative, detail oriented, focused and open to new ideas
• Strong communication skills
• Able to take direction and work independently
• Team player
• Highly motivated and able to work in a fast paced environment, grasp concepts and new procedures quickly
• Ability to deliver quality work under tight working timeline and manage outside vendors efficiently
• Degree qualification preferred

KEY RESPONSIBILITIES

• Liaise with internal departments to understand recruitment needs

• Determine the selection criteria, hiring profiles, and job requirements for vacant roles

• Source potential candidates through online company career portals, recruitment sites, job boards, social platforms, as well as print media, posters, and flyers, government agencies and external recruiters where relevant and applicable

• Review applications and screen candidates via calls or emails, as well as facilitate pre-interview assessments

• Develop interview questions and conduct in-person or video interviews with shortlisted candidates

• Prepare hiring forecasts as part of the Company's strategic resource planning

• Develop hiring strategies and procedures in line with industry trends, as well as keep well informed of advancements in various industries

• Foster good relationships with potential candidates and past applicants, and keep a database of good candidates

• Manage Work Pass Applications for foreign applicants (New and Renewal)

• Manage Employee’s Onboarding Process

• Develop Programmes for Internship and Management Trainee

• Conduct meaningful Employee Engagement and Communications including HR dialogues

• Assist with Career Planning & Learning and Development

• Identify training needs and arrange for relevant training courses with government subsidies

• Source for, and recommend relevant course, when necessary

• Design and deliver training programmes

• Participate and support ongoing Employee welfare activities and Company events

• Document processes

• Perform other HR-related, general administration duties and other duties as assigned

REQUIREMENTS

• Diploma / Degree / Professional Certification in Human Resource and/or Business-related field

• Minimum 4 years of relevant working experience in a talent management and learning and development role

• Experience in recruiting for Hospitality or F&B industry is a strong advantage

• Good understanding of HR practices including Employment Act

Job Description:

1. Strategize and execute marketing plans on various online and offline channels to boost brand affinityand product sales;

2. Plan and manage Paid Search Campaigns on ad platforms such as Google, Bing, Facebook, Quora, and etc.;

3. Track and analyse online campaign results & search trends, optimize keywords and settings to achieve higher website traffic with reasonable CPC;

4. Implement Competitors’ Analysis, Search Engine Optimization, EDM and other various marketing techniques;

5. Draft and manage content marketing, build PR & Media relationships to distribute company news & articles efficiently;

The ideal candidate shall have:

- Minimum 2 years of working experience in digital marketing;

- Hands-on experience with Google Ads/GDN/Bing Ads/Social media platforms Ads;

- Good Knowledge and experience on SEO (Google);

- Proficient in marketing articles writing (in English);

- Data and figure oriented, performance-driven;

- Self-motivated, strong negotiation and collaboration skills;

- Fluent in both English and Mandarin (to liaise with clients & colleaugues based in China where Mandarin is their primary language).

Job Description:

- Contribute to IT projects for Antaes Asia clients

- Structure and closely follow the budget allocated to the program

- Develop an operating plan for the program

- Manage the projects related to the program and ensure projects structure is properly managed

- Put in place project organization and follow-up closely Project Managers contributing to the program

- Produce accurate and timely reporting of program status throughout its lifecycle

- Analyze program risks, raise technical risks and issues, and help to mitigate

- Escalate to Manager on foreseeable risks and issues pertaining to project

- Ensure requirements are implemented as planned, traceability is maintained throughout the projects/program, tests are performed and completed

- Manage a team with a diverse array of talents and responsibilities

- Manage relationship with Production teams, local IT and Release Manager to coordinate for deployment

- Ensure goals are met including customer satisfaction, safety, quality, and team member performance

- Manage Steering Committee preparation and presentation

- Contribute to the promotion of Antaes services on top of assistance provided to clients

Job Requirements:

- At least Bachelor’s Degree in Computer Science or related fields

- Min 5 years of experience as Program Manager within banking industry on Data, Transformation or Process Domain

- At least 2 years background in IT security topics

- Good command of analysis approach and methodology

- Good track record on past delivery of projects

- Good Critical thinking skill

- Excellent verbal and written communication skills and ability to interact professionally with diverse groups, managers, and subject matter experts.

- Ability to manage / facilitate a meeting, seminar, committee, training…

- Synthesis and coordination skills, focused communication to management and stakeholders.

- Ability to set up relevant performance indicators

- Proactive, positive attitude and desire to work as a team and help project team to achieve its objectives

- Ability to develop and adapt a process

- Ability to inspire others & generate people's commitment

- Critical thinking

- A good team player with problem-solving attitude.

- IT knowledge/background.

- Knowledge on agile way of working

- Entrepreneurial spirit is a plus (Optional)

- CISSP / CISM / CISA is a plus (Optional)

Our client is a leading European private bank in the banking industry and they are looking for a Risk Manager (12-months) to join them.

Key Responsibilities:

Under the leadership of the Global Wealth Management (GWM) APAC Business Risk Organization (BRO) office, the APAC Investment Suitability team will act to strengthen the control framework as well as to ensure compliance of all Singapore/Hong Kong booking platform operational activities with the respective local regulations and regulators. You will:

• Serve as a subject matter expert on regulatory requirements relating to Investment Suitability and staying current on regulations.
• Lead and drive change initiatives relating to Investment Suitability, working closely with cross-functional teams to implement new processes and procedures.
• Act as a Single Point of Contact for internal stakeholders, addressing their queries, providing guidance and offer expert insights on Investment Suitability related matters.
• Conduct design effectiveness assessment to review, identify gaps, and recommend improvements in existing controls and processes, enduring they align with best practices and industry standards.
• Collaborate with internal stakeholders to develop and implement corrective action plans to ensure the closure of audit findings and compliance issues.
• Oversee the governance process to ensure adherence to the established Investment Suitability framework.
• Conduct training for new joiners and when required (e.g. new regulation/process implemented).

Qualifications:

• Experience in financial services is mandatory.
• Good knowledge of investment & trading products offered to Private Banking clients.
• Experience and a good understanding of Private Banking regulations and Compliance requirements.
• Excellent skills on use of Excel spreadsheets and reporting
• Excellent written and interpersonal communication skills
• Ability to communicate effectively and actively across a range of individual and groups.
• Fluent in English is mandatory (reading, writing, and speaking).
• Experience collaborating with different stakeholders and teams, including Platform, IT, Compliance, Legal.
• Experience in managing projects and change the bank initiatives is preferable, including Target Operating Model design.
• Knowledge of the Wealth management business, products, and front-to-back process would be an advantage.
• A winning personality and a good team player with a can-do attitude

$3000-$3600 (based on experience)

Working hours to be discussed during interview (open to part timers as well)

37 Jalan Pemimpin MAPEX, Singapore ( 577177 ) (Marymount)

Job responsibilities:

• Create and manage engaging content for various channels, including website, social media, email marketing, online and offline marketing collaterals.
• Develop digital assets such as GIFs, eDMs, digital banners and websites etc
• Gatekeeper for contents for social media accounts and SEO campaigns
• Identifying trends, insights and creating new & creative growth strategies
• Website development

Requirements:

• Bachelor’s Degree in Digital Marketing, Marketing, Communication or related fields.
• Min 2 years of relevant experience
• Strong understanding of SEO best practices and proven experience with online advertising platforms

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

In this role, you’d be joining the Workplace Experience and Food Operations team which is part of the broader Finance organization. The mission of the Stripe Workplace team is to build and operate inspirational work environments uniquely designed for productivity and wellbeing. Offices that are warm, comfortable, welcoming and also reflect Stripe’s operating principles and the highly regulated industry in which Stripe operates, where safety, security, and confidentiality are paramount.

What you’ll do

We're looking for an organized, flexible, and detail-oriented person who's enthusiastic about - and has a driving need to deliver-the best possible workplace experience for Stripes. You’ll own day-to-day office management for our Singapore office, with potential to remotely manage smaller offices in the APAC region. This includes: implementing programming aligned with the return to office at Stripe, scaling existing programs, engagement with key stakeholders in supporting office experience & culture and strengthening vendor relationships to keep Singapore-based Stripes engaged and productive.

Responsibilities

• Work closely with Workplace colleagues, cross-functional partner teams, functional leaders, and executives to ensure that the office you manage is a safe, comfortable environment that reflect Stripe’s Workplace philosophies and enhance productivity
• Create great first impressions; manage Stripe's front of house experience, ensuring both guests and employees have a positive, productive and functional office environment
• Use vendor management best practices to provide Stripes best-in-class service whether issues are resolved in-house, by building management or by one of our partners
• Regularly review and manage site specific vendor contracts and drive negotiations as necessary
• Conduct RFPs as necessary and QBRs
• Establish and continue to refine vendor SLAs
• Ensure regular maintenance is in place and partner with EHS manager to ensure health and safety regulations are met
• Craft relevant communications and documentation regarding Workplace policies and programs for Stripes
• Work closely with the Regional Experience manager and our Finance & Strategy partner to manage site opex budget and fixed assets; guide the team in submitting and maintaining POs
• Develop and manage site specific meal and snack programs based on global food program framework as prepared by Food Program Manager
• Support space planning, office expansions, and layout changes as required; coordinate move logistics
• Manage and support events to ensure flawless event management and execution
• Provide remote support to other APAC offices, as needed, including potential for travel
• Support the Workplace team's goals by taking on ad hoc tasks and projects as they arise
• Partner with Regional Manager and Programs team to resource project/program support as needed
• Partner with project managers (internal and external), cross-functional partner teams on new office builds and expansion

People Management

• Oversee Experience Coordinator
• Career coaching and professional development support for direct reports
• Oversee team members and ensure they are performing to role expectations
• Ensure teams have the access to training on new tools, programs, and policies as needed
• Hold the team accountable to agreed-upon objectives and expectations and actively engage to unblock or escalate issues where needed

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of experience in office/facilities management in a fast-paced environment with a working knowledge of building systems and operational best practices
• Demonstrated ability in vendor and budget management
• Experience managing and developing a team to achieve goals efficiently
• Strength in building relationships with key partners to ensure efficiency and understanding on cross-functional projects
• A proven ability to juggle multiple deadlines and projects; be highly organized with analytical skills
• Outstanding written and verbal communication skills

Preferred qualifications

• The ability to thrive in a fast-paced workplace with rapidly changing priorities
• The ability to operate independently, digging into problems to understand the root cause and delivering scalable solutions
• An orientation toward rolling up your sleeves to get things done
• A driving need to deliver the best possible experience—you may have been called a perfectionist once or twice

Hybrid work at Stripe
Our Chicago, Dublin, and Singapore teams spend at least 50% of their time in their local offices. We believe that more in-person interactions will contribute to better results for our employees and Stripe. Increased office time allows for improved collaboration, efficiency, and informal learning opportunities, fostering a stronger community and building our culture. We will apply the insights gained from these initial three locations to continue refining our hybrid approach.

Pay and benefits
The annual salary range for this role in the primary location is S$128,500 - S$192,700. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.