Our Client is a Singapore based company in Hospitality industry with global presence. Due to business needs, they are now recruiting a Duty Manager to be part of their Customer Service team for ongoing transformation projects. They are located Islandwide - easily accessible.

Duties:

• Responsible for ensuring the smooth, efficient, and profitable operation of the hotel.
• Overseeing key areas within the Front Office such as reception, cashiering, telephone services, reservations, and baggage handling. Supervise junior staff, ensuring they maintain professionalism and contribute to a positive corporate image for guests.
• Ensure prompt, courteous, and efficient service for all guests, addressing any complaints with tact and diplomacy. Assist with guest check-in and check-out processes.
• Handle security-related duties by directing guests to the Security department for incidents, thefts, or offences, and manage issues involving guest misconduct or unauthorized individuals in coordination with security personnel.
• Maintain a cash float aligned with occupancy levels, authorize rate and room changes, handle paid-outs, cash advances, and cheque acceptance following hotel procedures and credit policies.
• Closely monitor room inventory to ensure optimal room usage, maximizing revenue opportunities.

Requirements

• Minimum Diploma in Hotel Management or relevant discipline
• Willingness to work rotating shifts.
• At least 4 years of experience in the hospitality industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.
The talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more.

Responsibilities:

• Key member of global program task force, Commodity focal representing Commercial Sourcing organization across multi-department high visibility team reporting regularly to Executives.
• Actively expand supplier base to meet sourcing requirements through collaboration and benchmarking. Provide recommendation to the Commodity Director for strategic alignment.
• Total PLC and operational ownership, including supplier engagement management in alignment with the needs of the business, the global supply strategy and specific commodity strategies. Inclusive of actively approaching the supplier by means of investigating, coordinating, quoting to meet operational requirements.
• Participate and lead supplier performance reviews: focusing on change control compliance, supplier responsiveness to quote.
• Work effectively with internal stakeholders cross-functionally and cross-regionally, as well as those of external partnerships who are critical to meeting key objectives.
• Maintain and provide current understanding on industry and technology trends for the assigned categories.
• Report and escalate supply continuity risk associated with PLC and operational requirements.
• Manage and improve lead time and OTD performance with critical HVM materials.
• Commercial agreement negotiation to support business needs eg. master agreement, supplier engagement agreement, material liability agreement etc.
• Cost negotiation for second sourcing and optimal geographical sourcing to be close to customer.
• Ensuring supply continuity for a dynamic business requiring supply chain flexibility and agility.
• Routinely performs supply risk assessments, and drives mitigation plans accordingly, including setting up and working out of secondary and/or alternative supplier routes in regard to purchasing of strategically important and critical products/goods.

Requirements

• Possesses excellent communication abilities, a customer-first mindset and a proven track record of delivering measurable results.
• Experience in managing suppliers in Asia specific to machining, consumable and critical components in semiconductor and/or related industries.
• Experience with costing models and demonstrate examples of implementation
• Multi-skilled technical and business Commodity experience with proven multi-category management.
• Effective negotiation experience with demonstrated ability to execute and implement global commodity sourcing strategies.
• Adept at influencing decisions, conflict resolution and developing solutions to complex situations.
• Ability to work with ambiguity and critical thinking in a dynamic environment.
• Proficiency with SAP, Microsoft Office and PLC management tools
• Organized, attention to detail oriented and data driven with a team-oriented attitude.
• Comfortable with generating PowerPoint presentations, crafting a message and clearly delivering the message to multiple levels across the organization.
• Responsible for supplier selection to meet total sourcing expectations - quality, delivery, and cost requirements.
• Strong understanding of trade restriction and ability to make risk assessments for critical suppliers.

Pre-requisites

• Minimum a Bachelors or Master’s in Supply Chain Management, Operations, Engineering or related fields
• Experience in a global and matrix reporting environment
• Minimum 8 years of related experience in procurement, commodity management or supplier engineering, with demonstrated increase of responsibilities
• Minimum 5 years of experience in a semiconductor or similar high technology manufacturing environment
• Holds either a APICS certification, Lean Six Sigma training, negotiation certification or Supply chain related programs

At ASM we are committed to supporting our people, enabling them to develop their talents and perform at their best. We actively promote an inclusive and diverse culture that fosters trust and transparency. Our people are our power, and we value the differences between everyone because it is what make us better as a team. By embracing a wide range of perspectives, we enable a culture of continuous exploration and adoption of new ideas. At every step, we know that it is our valued people who enable us to deliver excellent products and service to our clients – and to make a meaningful difference in society.

So join us on our journey and unleash the power of an open mind. Discover how you can be part of our exciting future and apply today! To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram and YouTube.

Job Summary

The primary purpose of this position is to oversee and enhance the efficiency and quality of Technical Service functions within the region.

Essential Functions

• Oversee the day-to-day operations of the Technical Services departments within the region.
• Effectively manage a diverse team of Managers, Engineers, and Technicians to ensure high levels of efficiency, competency, and customer satisfaction.
• Conduct strategic planning to identify key departmental objectives.
• Establish and enforce team policies, procedures, and guidelines.
• Identify and implement processes to enhance operational efficiency, reduce costs, and improve customer satisfaction.
• Create and identify business growth opportunities to increase service department revenue and meet financial targets.
• Develop and manage the annual service operating budget, ensuring accountability to meet or exceed growth and profit objectives.
• Coordinate with Sales Operations and the Sales team to identify new business opportunities and strategic partnerships for potential growth.
• Collaborate with relevant departments on strategic planning to increase the ExpertCare adoption rate in the region.
• Ensure accurate documentation of Service Reports and Checklists in compliance with local GDPMDS requirements.

Knowledge, Skills, and Abilities

• Minimum of 5 years of supervisory and technical experience in the Medical Device or Biomedical Engineering industry.
• Strong ability to collaborate with individuals at all levels of the organization, including management.
• Proven experience in on-site support, troubleshooting, and fault investigation.
• Excellent interpersonal and communication skills.
• Flexibility to multitask, prioritize, and manage time effectively while meeting deadlines.
• Strong critical thinking and problem-solving abilities.
• Ability to work independently on-site as well as collaboratively within a team.
• Commitment to going the extra mile to ensure both employee and customer satisfaction.
• Proficient in Microsoft Office and other engineering software.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

· Build long-term relationships with new and existing customers

· Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

· Finding and developing new markets and improving sales.

· Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

· Proven working experience as a business development manager, sales executive or a relevant role

· Proven sales track record

· Experience in customer support is a plus

· Proficiency in MS Office and CRM software (e.g. Salesforce)

· Proficiency in English

· Market knowledge

· Communication and negotiation skills

· Ability to build rapport

· Time management and planning skills

· BSc/BA in business administration, sales or relevant field

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS is looking for an experienced, Enterprise Technology Sales Manager to drive digital transformation for key Telco, FSI and large Enterprise customers in ASEAN.

Key job responsibilities

• Build trusted relationships with the C-suite and key decision makers; understand the customer’s business and technology challenges; dive deep and understand stated, unstated needs, issues.
• Working backwards from the customer, build and articulate a holistic, compelling, clear vision, strategy and practical execution plan for transformation – addressing business value, technology challenges but also increasing innovation and agility, addressing skills and org challenges.
• Drive a Challenger Sale - challenge the status quo, inspire customer to a bolder vision and increase the velocity of shift to digital; Address short, mid and long-term time horizons; Work with Telco customer, AWS leadership and all key stakeholders to create buy-in and joint ownership of transformation strategy and execution plan.
• Provide leadership to pull together and orchestrate all AWS resources (Sales teams, executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams) to support customer success in digital transformation.
• Ownership of Sell-to, Sell-through/Sell-With sales revenue targets - Translate the strategy to AWS account and sales plans to drive revenue growth for both Sell-to and Sell-through business; Develop and close new needle moving sales opportunities by bringing the best of AWS technology and services to deliver customer outcomes.
• Build a strategic eco-system of AWS consulting, integration and delivery and ISV partners to support the delivery of customer’s digital transformation outcomes, increase satisfaction, and build a sustainable platform for sales growth.
• Develop CXO level advocacy - Ensure customer actually realizes the business value from transformation and agrees to be a customer reference

About The Team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 10+ years of strategic Technology consulting / sales experience for large Enterprise Customers.
• Demonstrated ability to build trust, engage at C-Suite levels esp CIO, CTO.
• Demonstrated ability and track record of driving consulting sales engagements, in complex, fast paced environment by think big and having a ‘challenger mindset’.
• Ability to think strategically but also dive deep into details and drive execution.
• Experience in leading sales, solution architect, cross-functional teams (direct reporting and virtual)

Preferred qualifications

• Sales experience and deep knowledge of ASEAN Telco, FSI and Large customers.
• Prior experience in driving large scale Digital transformation.
• A strong understanding of Public cloud value proposed
• Strong consulting mindset/background.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

AWS is looking for an experienced, Regional Industry Sales Manager to drive digital transformation for large Enterprise customers in ASEAN in key verticals like Telco, FSI, Retail, Energy, etc.

Key job responsibilities

• Build trusted relationships with the C-suite (CEO/CIO/CDO) and key decision makers; understand the customer’s business and technology challenges; dive deep and understand stated, unstated needs, issues.
• Working backwards from the customer, build and articulate a holistic, compelling, clear vision, strategy and practical execution plan for transformation – addressing business value, technology challenges but also increasing innovation and agility, addressing skills and org challenges.
• Drive a Challenger Sale - challenge the status quo, inspire customer to a bolder vision and increase the velocity of shift to digital; Address short, mid and long-term time horizons; Work with Enterprise customer, AWS leadership and all key stakeholders to create buy-in and joint ownership of transformation strategy and execution plan
• Provide leadership to pull together and orchestrate all AWS resources (Sales teams, executives, Solution Architects, Business Development, Marketing, Partners, Support, Service teams) to support customer success in digital transformation.
• Account and sales plans to drive revenue growth; Develop and close new needle moving sales opportunities by bringing the best of AWS technology and services to deliver customer outcomes.
• Build a strategic eco-system of AWS consulting, SI, Data/Analytics and ISV partners to support the delivery of customer’s digital transformation outcomes, increase satisfaction, and build a sustainable platform for sales growth.
• Develop CXO level advocacy - Ensure customer actually realizes the business value from transformation and agrees to be a customer reference.

About The Team

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic qualifications

• 10+ years of strategic Technology consulting / sales experience for large Enterprise Customers in ASEAN.
• Demonstrated ability to build trust, engage at C-Suite levels esp CIO, CTO.
• Demonstrated ability and track record of driving consulting sales engagements, in complex, fast paced environment by think big and having a ‘challenger mindset’.
• Ability to think strategically but also dive deep into details and drive execution.
• Experience in Big Data/Analytics engagements.

Preferred qualifications

• Prior experience in driving large scale Digital transformation within large Telcos, Banks, Retail, Energy companies.
• A strong understanding of Public cloud value proposition.
• Deep experience in Data, Analytics, AI/ML

Are you ready to elevate your career as an Accounts and Finance Manager in an exciting and dynamic role? At Orchard Road Business Association (ORBA), you'll not only manage a full set of accounts but also have the opportunity to influence key financial decisions, streamline processes, and contribute directly to the growth of our organization. You'll collaborate closely with directors to provide insightful financial reporting, budget planning, and manage critical aspects like GST filing, corporate tax, and audits.

With a robust foundation in accounting, a minimum of 5 years of experience, and at least 2 years in a supervisory role, you will lead the Finance and Accounting department. Your knowledge of Singapore’s financial regulations and experience with MYOB Premier will allow you to drive financial efficiency and accuracy.

Join us in shaping ORBA’s future with your financial expertise!

Requisites for Accounts and Finance Manager

For the candidate to be successful in this position, s/he should possess:

- A Bachelor’s Degree in Accounting or any professional certification in Accountancy

such as ACCA, ICEAW, C.A (Singapore), CPA (Australia) etc.

- 5 years of relevant working experience in commercial accounting and finance with a

minimum of 2 years in a supervisory role

- Ability to maintain a complete set of accounting

- Relevant understanding about finance and payment processes

- Adequate understanding and experience in the GST regulations of Singapore,

including the filing and submission of quarterly GST

- Ability to manage the Finance and Accounting Department as a whole

- Ability to create SOPs whenever necessary

- Knowledge of corporate income tax structure

Successful candidate will be required to carry out the following tasks as part of job scope:

- Maintain a full set of accounts

- Prepare and submit financial reports to directors monthly

- Reconcile accounts and provide analysis for the organisation’s financial transactions

- Filing and submission of quarterly GST

- Create and adopt SOPs for the Finance and Accounting Department whenever

necessary

- Provide budget planning to the directors yearly and as and when required

- Manage all banking matters, including internet banking

- Familiarity with MYOB Premier Accounting System

- Provide assistance to staff who covers sales invoicing and accounts receivables

- Manage government surveys

- Manage audit and corporate tax matters

Responsibilities:

• Responsible for the organization, planning, control and execution of project
• Lead and manage a team of operational staff to meet the objectives and targets as per contract requirements, including drawings and specifications
• Establish and implement controls to ensure that works are carried out safely according to the works programme and produce long term works plans in relation to project budget and cashflow projection
• Ensure that the works are carried out in accordance with the Project Quality & Safety Plan to achieve the required CONQUAS, Quality Mark (QM) and WSH compliance
• Monitor, control and coordinate site work with the operations team as well as contractors and suppliers
• Identify and manage project risks, implementing mitigation strategies to ensure smooth project progression
• Develop and maintain good working relationships with external stakeholders, including clients, consultants, contractors & suppliers
• Develop and execute procurement of subcontract awards and work together with commercial team in handling contractual matters when required

Requirements:

• Degree in Building / Civil Engineering or related discipline, recognized by Professional Engineers Board (PEB) Singapore or Building and Construction Authority (BCA)
• At least 10 years’ experience in a similar capacity in the construction industry
• Candidate with extensive experience in building projects anticipated in Green Mark Platinum, PBU, PPVC, MET, or any DfMA projects is preferred
• Good knowledge in various contract forms, e.g. SIA, REDAS, PSSCOC, etc., and local statutory codes with authority submission / application procedures
• Excellent team player, good interpersonal skills and a “can-do” attitude
• Ability to multi-task in a fast paced and dynamic environment
• Strong business acumen with strong analytical skills
• An awareness of sustainability initiatives in construction
• Mindset to work in a digital environment

Information provided in response to this job advertisement will be treated in strict confidence and be used for recruitment purpose only.

· To assist the Project Manager in implementing the project

. Must have the experience in Diaphragm wall and pilling and

· To oversee Engineer, prepare method statement, drawings, materials, work progress, and other relevant documents

· To oversee project costs are kept within budget and the completion of site activities are within the specified time frame

· To assist and co-ordinate with relevant authorities on submissions, inspections, and testing requirements.

· To perform tasks at work sites.

Requirements:

· Bachelor Degree in Civil Engineering recognized by the Professional Engineers Board

· At least 6 years of experience in LTA / MRT projects

· Must be literate in English and have experience using computer software, and Microsoft office such as Microsoft word, excel, PowerPoint, etc.

Responsibilities:

• Perform general and specific IT related controls on client’s system by examining records, clients operating system’s policy and processes
• Monitor progress, manage risk and ensure that key stake holders are kept informed about progress and expected outcomes of the review
• Complete documentation of audit tests, findings as well as recommendation
• Identify, analyse and interpret data using data analytics tools
• Work well in teams and show dynamism, flexibility and willingness to continually learn and coach
• Consistently deliver quality works

Requirements:

• Degree in Accountancy/Computing
• Minimum 5 years of IT audit experience, preferably from Big 4
• Strong analytical skills, experience in data analytics preferred
• Proactive and possess the passion to lead by example
• Strong communication and interpersonal skills as well as good report writing skills
• Strong problem-solving skills and ability to multi-task and work within tight deadlines
• Possess CISA is an added advantage

Main Duties and Responsibilities

The Banquet Manager is responsible for managing all aspects of the Resort’s banquet and event operations. This includes ensuring the seamless execution of functions, maintaining high standards of service and providing a memorable experience for our guests.

Key Responsibilities

• Event Planning and Coordination: Collaborate with our Sales Team to plan and organize events, including weddings, corporate meetings, and other events. In performing this role, the incumbent will coordinate with other departments to ensure a seamless execution of the event, as well as other aspects of the event.
• Operational Oversight: Manage the setup and breakdown of banquet spaces, ensuring adherence to layout and design specifications. Ensure that all equipment, linens, and supplies are in good condition and ready for use.
• People Management: Supervise and train banquet staff, including servers, bartenders, and setup crews. The incumbent will also assign tasks and responsibilities to staff members to ensure efficient service and event execution.

Job Requirements

• Diploma in Hospitality / Food and Beverage Services or an equivalent professional qualification in a related field
• 4 to 6 years’ experience in a similar capacity, preferably in a property of similar standing
• Strong leadership and organizational skills, coupled with excellent interpersonal and communication skills to interact with guests and staff.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• · Developing goals for the development team and business growth and ensuring they are met.
• · Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Be part of a growing practice in the world's 5th largest auditing firm! We provide advisory services related to Risk Management, Corporate Governance, Internal Audit and we are recruiting candidates to assist us in our engagements with listed companies and other large entities. You should have the energy to cope with a wide spectrum of industries that we review. Our clients include Real Estate Investment Trusts, China based manufacturing companies, oil and gas companies, country clubs, government entities and many others. Be exposed to different engagement in corporate governance reviews such as enterprise risk assessments, investigative reviews and internal audits. You will also be involve in pre-IPO internal controls reviews to assist aspiring companies to list on the local Stock Exchange.

We are constantly seeking for dedicated talents to join and grow with us. To be part of our team, you should possess:

• Professional qualifications / accounting or business degree with a recognised university
• Minimum 7-8 years audit or accounting experience
• Good communication skills including report writing skills
• Enjoy working in a fast paced environment
• Prior experience in professional firms would be an advantage
• Service-oriented and commercially focused, we seek confident, extremely well-organised candidates who can make things happen, and work effectively in a highly motivated environment

• Leading a team of sales associates to assist customers in their shopping needs.
• Hiring and training qualified store employees.
• Taking inventory of products or placing orders as needed.
• Helping sales associates handle customer questions or complaints.
• Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.

Job Requirements:

• Strong leadership and management skills.
• Excellent communication skills, both verbal and written.
• Good interpersonal and conflict resolution skills.
• Strong customer focus and decision-making skills.

Ea License:96C4864

Reg.No :R1103 857

We are currently looking to hire Technical Programme Manager . This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

Job Duties

We are looking for a Senior Technical Program Manager to manage key IT projects.

The Senior Technical IT Program Manager will lead and coordinate large-scale IT projects, driving cross-functional teams to deliver technology solutions that meet business objectives. This role requires deep technical knowledge, excellent communication, leadership skills, and the ability to manage multiple, simultaneous projects while ensuring quality, scope, and timelines are met.

Job Duties

· Technical Strategic Program Manager to drive programs on Data Centre Consolidation & Infrastructure Modernisation.

· Ability to manage multiple complex projects in a fast-paced environment.

· Strong negotiation and influencing skills, with experience working in a cross-functional environment.

• Demonstrate Strong analytical, problem-solving, and decision-making skills.

· Technical expertise in cloud computing, system architecture, and emerging technologies.

· Strong organizational skills and attention to detail.

· Demonstrate excellent leadership, communication, and interpersonal skills.

· Leadership & Executive Collaboration, Business Alignment

· Drive the Technology Transformation, Migration, Consolidation, Optimization Roadmap and Planning Strategies.

· Responsible for Vendor management

· Demonstrate Cost Optimization and Management

· Has Banking Regulatory & Compliance awareness.

Responsibilities

Program/Project Management:

• Lead the end-to-end delivery of multiple IT programs/projects, ensuring timely and on-budget execution.
• Develop comprehensive program plans, including milestones, deliverables, and risk mitigation strategies.
• Manage project scope, schedule, and resources, ensuring alignment with strategic business objectives.
• Coordinate and collaborate with technical teams, including software engineers, IT architects, DevOps, and infrastructure teams.
• Monitor and control program budgets, risks, and progress, providing regular status updates to stakeholders.
• Lead change management activities to ensure smooth implementation and adoption of new systems.

Stakeholder Management:

• Act as a point of contact between business leaders, IT teams, vendors, and other stakeholders.
• Facilitate communication and collaboration across teams, managing expectations and resolving conflicts.
• Provide detailed program reports and dashboards to senior leadership, ensuring transparency and alignment with business goals.

Risk and Issue Management:

• Identify, assess, and mitigate risks and issues that could affect project success.
• Implement risk mitigation strategies and contingency plans, adjusting the program plan as needed.
• Resolve escalated issues, providing leadership and guidance to the project team.

Technical Leadership:

• Ensure that technical solutions meet business needs and are aligned with enterprise architecture standards.
• Guide technical teams in solution design, deployment, and troubleshooting.
• Provide input into long-term technology strategy, identifying opportunities for innovation and improvement.

Team Leadership and Development:

• Mentor and lead project managers and other IT professionals, promoting best practices in project and program management.
• Foster a culture of continuous improvement within the team, encouraging innovation and collaboration.

Requirements

· Bachelors (Must), MS in Technology (Preferred)

· Project Management Experience of 10+ years,

· Transaction Banking Experience with 1 or more of these areas - Trade Finance, Supply Chain Finance, Core Banking.

· Proven track record of delivering large-scale IT programs, preferably in a technical or software development environment.

· Strong understanding of IT infrastructure, software development lifecycle (SDLC), cloud technologies (Azure, AWS, etc.), and cybersecurity best practices.

· PMP, PRINCE2, or similar project management certification is highly desirable.

· Experience with Agile methodologies (Scrum, Kanban) and DevOps practices.

· Technology awareness in the areas of data centre & Infrastructure such as Compute/Storage/Network Virtualizations, Cloud technologies, HCI, SDWAN, IT Operations etc.,.).

· Solid technical background, with understanding or hands-on experience in IT infrastructure, networking and public cloud technology. Able to demonstrate hands on technology experience prior to project management in their career.

Job Description

• Industry/ Organization Type: Manufacturing (Food Ingredients)
• Position Title: Sales Manager (Export) / Regional Sales Manager
• Working Location: Tai Seng (Walking Distance from MRT)
• Working Hours: 5 days (8.30 AM – 5 PM)
• Salary Package: Basic Salary up to $7,500 + AWS + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• New sales generation and maintenance of current sales through proactive promotion of new items, development of new customers, customer relationship building, and keeping abreast with competition and developments in the market.
• Develop product knowledge and selling proposition for products.
• Develop, control, and direct the sales strategy in the designated region for profitable sales growth.
• Plan, develop, coordinate, and execute sales policies and programs.
• Manage the activities of the appointed distributors in the region to ensure they are focused on expanding the customer base and seeing to customers' needs by providing quality service.
• Provide strategic input in the planning process, as well as information on markets, trends, competitors and opportunities.
• Achieve sales targets.
• Conduct internal coordination with Customer Service and Technical teams to support our customers and distributors in the region.
• Organize meetings, product trials and demos.
• Any other ad-hoc duties as required.

APPLY NOW!!!

• Degree/Diploma in Food Science or related discipline
• Minimum 5 years of experience as a Sales Manager/Key Accounts Manager or related
• Candidates with experience dealing with overseas distributors/customers in the Asia/Southeast Asia region have an added advantage
• Knowledge of Meat Processing and QSR Markets are preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65757 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Commodity Terminal Crews at Kpler develops software that provides real-time visibility, analytics and insights for the global freight
supply chain. The team’s solutions help maritime professionals optimise operations and make data-driven decisions.

Key Responsibilities:

-Manage and lead 2-3 teams of around 4+ engineers, ensuring that they are motivated and empowered to achieve their goals, and
fostering a culture of continuous feedback.
-With your Product Management partner and Tech Leads set the direction for your teams by collaborating on the product strategy and
setting ambitious, user-focused goals.
-Ensure your team is focused on delivering impact through data-driven decisions
-Lead a culture of continuous improvement within the engineering department, encouraging innovation, staying ahead of industry trends
and technologies, and implementing best practices and process improvements.
-Mentor and develop engineers, fostering a strong engineering culture within the organisation and a high bar for engineering excellence.
-Lead on communication with stakeholders, including executive leadership, creating clear guidance for your team and focus space for
engineers to do their best work.
-Collaborate with the wider engineering organisation to contribute to company-wide best managerial and technical practices and
standards

Ideal requirements:

-At least 5 years of experience as an Engineering Manager

-Strong knowledge of the software technologies and processes commonly used in software development, both in a cloud and serverless environment
-Experience working on scaled, consumer-facing products
-Experience working in a fast paced experimentation led environment
-A product-focused approach, ensuring that your team optimises for maximum impact for both our users and the business
-Experience in implementing and leading a data-driven approach to decision-making, leveraging on observability tools and processes to
drive engineering and business outcome
-Demonstrated success in leading, scaling and developing high-performing engineering teams
-Comfortable operating with ambiguous problem areas with a high degree of autonomy
-Excellent interpersonal and communication skills (both written and verbal), with a demonstrated ability to build and maintain relationships
with senior executives and stakeholders
-A humble and growth-oriented mindset, with a desire to continuously learn

Tech Stack:

-Scala, Node/TypeScript, Python
-Vue/TypeScript
-Postgres, ElasticSearch, Kafka
-API design, Data Pipelines, Distributed Systems Architecture and Hexagonal Architecture

Job Description

• Industry/ Organization Type: Manufacturing/ Electronics
• Position Title: Finance Manager
• Working Location: Ayer Rajah (near MRT)
• Working Hours: 5 days, Mon-Thu (8.30 AM - 6 PM), Fri (8.30 AM - 5.30 PM)
• Salary Package: Basic Salary + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Oversee Accounts staff in administering the overall financial functions and information systems encompassing monthly and yearly financial reports.
• Participate in planning and advise the Managing Director in financial-related matters.
• Handle all corporate tax and GST matters.
• Supervise the full spectrum of Accounts Payable and Accounts Receivable functions and handle full set of accounts.
• Oversee full spectrum of HR functions, such as payroll, recruitment, and HR policy.
• Provide consolidated financial statements, management reports and budgets, including financial analysis and review.
• Analysis of balance sheet.
• Ensure timely submission of financial statements and management reports.
• Administer daily financial operations upholding strict compliance to financial policies and regulations.
• Manage the company’s Fixed Assets.
• Develop and implement internal control process and procedure documentation.
• Management of treasury operations including cash flow for all countries, credit control, foreign exchange management, banker's guarantees and trade financing (Import & Export LC).
• Execute inter-company reconciliation and oversee yearly stock-take.
• Review and prepare monthly and yearly financial statements and management reports of overseas operations in regional countries (Malaysia, Thailand, Philippines and Taiwan).
• Work with financial institutions, auditors, tax agents, corporate secretaries, and relevant authorities.
• Supervision of overseas Administrators and Accounts staff.
• Act in the capacity of the company's Data Protection Officer.
• Management of accounting system and CorpPass.
• Oversee the operations management system.
• Perform any other tasks as the need arises.

APPLY NOW!!!

• Degree or professional accountancy qualification recognized by ISCA.
• Minimum 3 years of related working experience.
• Strong accounting knowledge and application of accounting standards.
• Experienced in financial consolidation and audit processes.
• Regional accounting experience is highly preferred.
• Good command of written and spoken English and Chinese (Must be able to communicate with our overseas offices, including Chinese-speaking associates)
• Proficient in Accounting Software (preferably in Microsoft Dynamics Navision / Business Central) and Microsoft Office.
• Prepared to travel in Asia on short notice.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #66311 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

The Income Compliance team is a strategic partner and trusted business advisor to Income. The Compliance team holds the responsibility of ensuring that Income adheres to regulatory requirements within the constantly dynamic and evolving regulatory landscape. The Compliance team works closely with internal stakeholders and Business Units (“BUs”) to navigate and assess regulatory risks. This involves developing effective and feasible solutions as well as actively shaping and promoting a strong Compliance culture in Income.

About the role

This role reports to the Section Head of Regulatory Compliance. The Regulatory Compliance Section is part of the wider Compliance Department at Income which also includes the Market Conduct Compliance Section and AML Compliance Section. The Compliance Department reports to the Head of Compliance. The candidate will have the opportunity to work closely with other BUs and stakeholders, including the Head of Compliance and Senior Management, in relation to all compliance matters.

The candidate will be involved in Regulatory Compliance work specialising in Personal Data Protection matters.

The candidate should be familiar with compliance functions in the financial industry and be capable of executing

the following responsibilities:

• Monitor and assess the Company's personal data protection policies and practices, to ensure compliance with the PDPA. This includes identifying risks associated with the collection, use, disclosure and storage of personal data understand their impact and propose measures to manage these risks.
• Establish and maintain documentation of record processing, privacy checklist, data mapping, legitimate interested assessment and Data Privacy Impact Assessment (DPIA) to identify, assess and address business risks, based on the Company's functions, needs and processes.
• Conduct audits, analyze findings and implement changes to address identified gap.
• Act as a point of contact for data subjects in all matters concerning data privacy and security issues.
• Managing personal data protection related queries and complaints
• Devise, conduct and provide guidance, sharing session on data protection best practices and promote a culture of compliance within the Company.
• Assist to implement and continuously develop, review the company's data protection policies and processes.
• Ensure proper, management of data breach and security incident, including preparation and submission to the PDPC of reports and other documentation concerning security incidents or data breaches within the prescribed period.
• Developing, implementing, and managing compliance programs in accordance with regulatory requirements
• Identifying areas of non-compliance and developing action plans to rectify them
• Provide advice and training on other regulatory requirements, policies and standards of professional conduct.
• Assist in any other regulatory matters

Qualifications

• At least a Bachelor's degree or above in a relevant discipline
• Any relevant professional qualification or certification will be an added advantage.
• At least 6-8 years of work knowledge and experience in compliance.
• Proficient in compliance advisory on regulations, policies and standards, including knowledge in area of data protection compliance area, privacy management.
• Must be proficient in MS Office and its applications.
• Has strong written and verbal communication skills. Ability to articulate and summarize clearly to non-technical audience with a strong EQ.
• Proficient in report writing and presentation skills.
• Ability to multi-task and prioritise whilst maintaining standards and accuracy in deliverables.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Good understanding of the insurance regulatory environment and key compliance concepts.
• Good negotiating, influencing and relationship building skills.
• Strong analytical skills, meticulous, self-motivated and a good problem-solver
• Has a self-motivated personality and is able to work well in a team.
• Independent and can work with minimal supervision.
• Has strategic and critical thinking.
• Adaptable to changes.

Company Summary:
Since 2002, DVI Solutions has been a leading provider of audio-visual setups to help our clients communicate and collaborate better--whether it's with colleagues across the office, or partners on the other side of the world. We have presence across Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations, government agencies, schools, retail stores, hotels and many more.

Position Summary:

The main role of the Senior Project Operations Manager is to provide robust project management and operational oversight in line with the business strategy and objectives. He/she will be leading teams of Project Managers, Engineers and Technicians to ensure smooth projects deliveries.

Responsibilities:

• Supervise and manage the Project Operations team, including Project Managers, Engineers and Supervisors
• Ensure the proper full cycle deployment of projects.
• Responsible for the structure, growth and success of the Project Operations team
• Supervise the application and compliance with safety procedures on-site
• Ensure quality standards and processes are followed by all parties involved such as the Project Operations team, subcontractors and any other external partners
• Manage the projects with the team and ensure that the customer expectations, milestones and financial targets are met
• Work closely with the Project Integration team in charge of project studies
• Act as an interface between the Deployment team and the other departments
• Support in structuring, organizing and improving deployment processes

Required Education/Experience:

• 7+ years of experience in a similar role, with experience leading a team of Project Managers, Engineers and supervisors
• Experience from audio-visual, technology (hardware/networking), construction/ building, corporate office set-up, Architecture & Planning or related industry
• Experience managing installation of complex and technical projects
• Ability to adapt quickly to a fast-paced environment and integrate new tools and processes easily
• Demonstrate strong leadership and customer service skills

DVI Solutions is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.

Permanent, Teck Whye , 830am-6pm, 5.5days (alternate Saturday half day)

Our client

30 Years Old Reputable facility management company.

Job scope

• To lead a team of lift technicians for lift breakdown repair n maintenance n supervise contractor for lift upgrading
• To manage general lift matters including smooth operations of the lifts, general repair n maintenance
• To attending to breakdowns; troubleshooting of the lift

Requirements

• Diploma in Mechanical / Electrical Engineering or Engineering equivalent
• 2 years’ relevant experience in lift industry
• Bilingual

Please submit resumes(in MS word document format) to [email protected] with the following details :

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

Our Client:

Our client is an established Information and Communications firm, headquartered in Japan. They are currently looking for an Information Security Manager to join their Singapore team. Japanese language is required to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers.

The Responsibilities:

EDR Monitoring and Operation Support

• Monitoring of security alerts and ensure timely escalation and response to potential threats
• Implement effective isolation strategies for detected threats to minimize impact
• Serve as the primary liaison between regional companies and the CrowdStrike security platform
• Lead incident response efforts, including investigation, containment, eradication, and recovery
• Ensure a swift and efficient response to security incidents, maintaining 24/7/365 availability as required

Security Promotion for APAC Region

• Conduct regular information security training sessions for employees to promote awareness and best practices
• Develop training materials and ensure they are up to date with the latest security threats and mitigation strategies
• Perform information security assessments for regional companies within the APAC region.
• Travel to regional offices as necessary to conduct on-site evaluations
• Coordinate and execute the annual cyber hygiene program for all regional branch offices
• Conduct thorough inventories of assets, ensure proper privilege management, and implement other relevant security measures

The Requirements:

• Bachelor’s degree in Information Security, Computer Science, or a related field with 3 years of experience in information security
• Japanese language is required to smoothly and effectively communicate and present to Japanese Native Stakeholders and Customers
• Experience with security assessment and incident response
• Preferable familiarity with the CrowdStrike security platform
• Excellent communication and interpersonal skills
• Ability to travel within the APAC region
• Availability of incident response on a 24/7/365 basis is required
• Must possess or be able to obtain the CCFR (Certified Cyber Forensics Responder) qualification by the end of May 2025

RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: 109196

Lunch Actually is Asia’s leading lunch dating specialist, providing busy professionals with the chance to connect through quality dates in a discreet, enjoyable, and stress-free setting. Founded in Singapore in 2004, we are dedicated to creating a safe, convenient, and approachable platform for professionals to build meaningful relationships.

We offer a range of personalized services:

• Matchmaking Services: Our expert team works to find your ideal match, allowing you to focus on enjoying the date.
• Coaching Programs: Strengthen your dating and relationship skills with our customized coaching.
• Peerage by Lunch Actually: Our exclusive and discreet matchmaking service for high-profile professionals.

At Lunch Actually, we are driven by a passion for people, integrity, and kindness. If you thrive in a dynamic, entrepreneurial environment, you'll find ample opportunities for growth, career advancement, and personal development. Join our mission of creating meaningful connections and love stories!

_____________________________________________________________________________________________________

Relationship Manager (Sales)

We are seeking a dynamic and driven Relationship Manager to join our Singapore branch. In this role, you will be instrumental in generating revenue by consistently meeting or exceeding monthly sales targets. Your key responsibilities will include consultative selling, closing deals, and efficiently managing sales-related administrative tasks to support your efforts.

Key Responsibilities:

• Build and nurture relationships with high-profile clients through personalized, one-on-one consultations.
• Deliver consultative sales presentations, guiding clients through tailored solutions to close deals successfully.
• Consistently meet and exceed individual monthly sales targets.
• Manage post-sales administrative tasks efficiently, ensuring accuracy and timely completion.
• Proactively follow up on inbound leads and nurture relationships with existing clients.
• Schedule and conduct appointments with prospective clients.
• Identify new business opportunities using company databases and contacts to grow your client base.

What We Offer:

• Competitive base salary with attractive commission structure.
• Office-based role at our cozy, vibrant office in Somerset – no fieldwork required.
• A dynamic, startup-like environment where you’ll have the autonomy to execute your ideas, with support from experienced leaders and serial entrepreneurs.
• Ongoing professional training and strong opportunities for career progression.
• A positive, inclusive, and supportive workplace atmosphere.

What You Need to Succeed:

• 2-3 years of proven experience in sales, with strong consultative selling skills (appointment setting, presentations, closing sales).
• A track record of consistently achieving or exceeding sales targets.
• Ability to work independently and collaboratively within a team environment.
• Excellent communication skills, both verbal and written, with a professional and persuasive manner.
• Resilience, confidence, and determination to succeed in a fast-paced environment.
• Ability to handle rejection and maintain motivation and focus.
• Experience working with upscale, professional clientele.
• Availability to work on weekends as part of your regular schedule.

If you are self-motivated, ambitious, and passionate about building relationships with clients while driving sales success, we want to hear from you!

As an advocate for lifelong learning, you will be part of the team to promote lifelong learning, upskilling, and career planning in various platforms. Your role will be to oversee and manage the quality assurance of Advisory Services, identify learning needs as well as develop training interventions. The individual will need to leverage insights from trends, performance metrics and stakeholder feedback to continually ensure that advisory services maintain standards of excellence.

Our ideal candidate is someone who is passionate about learning & development, service quality, and stakeholder management.

Core Responsibilities

Training

· Develop a strong understanding of the CET landscape (e.g. job roles and skills in demand), career progression pathways, the SSG suite of resources for career planning and upskilling, and other agency programmes and initiatives that can benefit clients in their upskilling efforts and enhance their employability

· Conduct needs analysis to identify training needs and develop training interventions for internal and external stakeholders

· Develop and deliver training materials and content to address training needs

· Apply adult learning principles and instructional design methodologies to create effective and engaging training experiences

· Provide ongoing coaching to reinforce learning and support development

Quality Assurance

· Ensure advisory services meet quality standards by adhering to established processes, guidelines and industry best practices

· Conduct internal audits to ensure adherence to established standards and provide recommendations for improvement

· Review and manage case notes quality to support data insights

· Leverage data and feedback to continually refine and improve quality standards

· Extract and organise monthly satisfaction survey feedback for score tabulation and reporting

· Compile reports and presentations related to monthly feedback and audit findings

· Develop and regularly review assessment framework to establish standards of excellence

Others

· Support event deployment on an ad-hoc basis

· Handle CRM (Client Relationship Management) cases to address clients' upskilling concerns on an ad-hoc basis

· Oversee and address individual feedback and complaints related to the quality and effectiveness of advisory services, ensuring timely resolution and continuous improvement of the service experience.

· Manage contract renewal of Skills Ambassadors

Requirements

· Possess a tertiary qualification

· 1 year of relevant experience

· Familiarity with quality assurance programs

· Strong organisational and data management skills, with the ability to manage monthly reporting

· Creative skills to develop visually appealing materials

· Detail-oriented with experience in conducting audits or reviews to ensure quality standards

· Proficiency in using Microsoft Office, especially Excel and PowerPoint, and design software for creating materials

· Ability to work independently and as part of a team to meet deadlines

· Excellent business writing and communication skills to collaborate with various stakeholders

· Ability to converse in Mother Tongue is an advantage

· Experience in service excellence or CRM will be welcomed

Candidates who do not have the required qualification or relevant experience are welcome to apply.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Please note that only shortlisted candidates will be notified.