About us

Since the 1930s, the way we commute, socialise and even how we make payments have changed, and yet our fundamental approach to the healthcare system hasn’t.

At Ordinary Folk, we’re reimagining the building blocks of healthcare, through Noah, Zoey, and Cyrus. Noah allows men to receive remote diagnosis and treatment across varying areas of care. Through Zoey, women’s sexual wellness and fertility journeys are supported with thoughtful products and services. Cyrus, our modern logistics fleet makes ultra fast deliveries for medication with the help of AI.

Job description

As a Full-stack Engineer at Ordinary Folk, you’ll help to:

• Developing and directing software system validation and testing methods.
• Directing our software programming initiatives
• Overseeing the development of documentation.
• Working closely with clients and cross-functional departments to communicate project statuses and proposals.
• Analyzing data to effectively coordinate the installation of new systems or the modification of existing systems.
• Managing the software development lifecycle.
• Monitoring system performance.
• Communicating key project data to team members and building cohesion among teams.
• Developing and executing project plans.
• Applying mathematics, and statistics to problem-solving initiatives.
• Applying best practices and standard operating procedures.
• Creating innovative solutions to meet our company’s technical needs.
• Testing new software and fixing bugs.
• Shaping the future of our systems.

What we’re looking for from you

• Strong knowledge of HTML, CSS, and Javascript/Typescript
• Proficiency with React for client-side development and Node.js for backend development
• Experience with relational database (e.g. PostgreSQL)
• Experience in production development of RESTful APIs
• eCommerce experience. You have experience building eCommerce platforms (e.g. customer
• management, transactions, order, invoicing) and have the requisite skills to meet the technical demands.
• Startup experience. You will have a huge passion for startups and fast-growing teams. You will have been part of the journey of a successful startup.

Why join Ordinary Folk?

Our mission is to revolutionise the way people access medical treatment.

We’ve built brands tailored to the differing needs of people across diverse Asian cities, and delivered healthcare solutions the modern way — online and to your doorstep.

Working with medical professionals in each country, who are armed with decades of expertise in their specialised fields, allows us to tailor treatment plans that work for the broad range of individual needs for their local populations.

Looking for the highlights?

• We’re one of the fastest-growing healthcare companies in Asia.
• You’ll be working alongside team members who’ve joined us from companies like BBH, Grab, Unilever, Ogilvy and IDEO.
• Join a team of 40 on the ground floor of an exciting start-up ready to blast off.
• Employee equity scheme giving you a share in the company and the work we do.
• A development allowance so you can upskill yourself and your career.

What is working at Ordinary Folk like?

We’re not your stereotypical healthcare company. We’re a bunch of creatives, entrepreneurs and tech-driven individuals from a wide range of cultural backgrounds – all with a focus on delivering better health to people.

Our team is based around Asia and as long as you’re between GMT+7 and GMT+11, you can work wherever you want. We also hate overbearing managers – at Ordinary Folk, the best ideas, not the manager’s ideas, win.

Life moves pretty fast around here because speed and execution matter more than anything else. But we believe that the A+ players at Ordinary Folk need and deserve the freedom to contribute their best to the company so they can help keep our trajectory on the up.

Contact and apply to [email protected]

Job Description:

1. Oversees projects management and implementation;
2. Codify implementation design into documented for end user's record;
3. Conduct training and presentation for team members and end-users;
4. Provide technical testing or support to pre-sales engineer/customer on the network setup;
5. Assist on technical communications with customer/partner, to ensure closure of sales order;
6. Ensuring that the solution can deliver on the customer’s requirements;
7. Work closely with Level 2 support, if case issue is escalated to Level 3;
8. Maintain rapport with customers and competence in managing vendors; and
9. Any other ad-hoc duties assigned.

Job Requirement:

• Degree/Diploma in IT Networking or equivalent
• At least 2 years of work experience in a SI or distributor environment with network security skillset
• Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skill
• Experience in network security projects implementation
• Positive working attitude and a good team player
• Willing to work extended office hours and after office hours when needed
• Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage

1. Lead a team of technicians/junior infrared thermographers to carry out infrared Thermography inspections on the electrical installation assigned by the employer.
2. Lead a team of technicians to carry out partial discharge measurements on the Medium/High Voltage Apparatus.
3. Assist the Chief Electrical Engineer in carrying out testing and commissioning of the Electrical system.
4. Assist the Chief Electrical Engineer in carrying out the Pilot cable fault locating test for the PowerGrid Term Contract.
5. Assist Licensed Electrical Worker/Professional Engineer to carry out inspections and tests of existing electrical installation.
6. Assist Licensed Electrical Worker/Professional Engineer to lead a team of electricians to carry out maintenance and servicing of electrical apparatus on existing electrical installation during scheduled shutdown.
7. Assist professional engineers in carrying out power quality analysis and electrical load trending on new and existing electrical installations.
8. Project manage and lead a team of electricians to carry out A&A work on electrical installation, such as replacing equipment/apparatus, switchboard components, cables, etc.

• Co-ordinate, program and monitor site work, material and workforce
• Attend site meeting and resolve technical issue with main contractor or consultant
• Implementation of Cost, Quality, Productivity, Safety and Health control on site
• Ensure procedures, standards and guidelines are followed and maintained
• Able to produce working and As-built drawing including O&M manual

• Reports to APM
• To assist in site supervision structural and architectural works
• Coordinate with consultant RTO / RE.
• Coordinating for the project planning, documentation and execution of works on site
• Coordination, supervision & monitoring the progress of the project works on site, manpower mobilization, materials planning & ordering
• Coordinate with the contractor, suppliers on all project implementation issues and attend site meetings when required
• Coordinate for all submissions
• Produce weekly site progress reports
• Attend subcon meetings, conduct site inspection on work progress to ensure quality control in accordance to meet authority requirements
• At least 2 years of working experience in Building & Construction in HDB (BTO) project
• Building and Architectural experiences
• Conquas Knowledge
• Good organizational and planning skills
• Effective communication and coordination skills and team work
• Able to work independently and in a team
• Independent with good communication skill

Responsibilities

• Attend to all customer calls.
• Performing thorough equipment inspections, calibration, adjustment & test/repair of equipment
• Scheduling appointments for test equipment due for calibration
• Ensuring laboratory equipment is calibrated as per specifications and standards
• Addressing and troubleshooting any test equipment failures and repairing of test equipment
• Maintaining and updating a record of all documentations of the calibration process
• Administering and monitoring effectiveness of calibration procedures
• Ensuring completion of tasks as per assigned deadlines.

Requirements

• Minimum Education Level: NITEC/ Diploma in Electrical/Electronic Engineering or its equivalent
• Minimum 3 years proven work experience as a calibration technician or similar role
• Knowledge in ISO 7025 standard will be an advantage
• Strong analytical and troubleshooting skills
• Hardworking, meticulous, team player and able to work independently
• Proficency in Microsoft Office is essential

Datacenter Operations Engineer

The Leaseweb APAC team is growing quickly and looking for talented individuals to join us. Our Data center Operations Team is involved in the daily management of our current 6 data center facilities in the APAC region (Singapore, Japan, Hong Kong and Australia) and we are about to open 3 more data center location in Singapore, Japan and Australia later this year. You will be responsible for the configuration and installation of the servers during the provisioning process in our data center in Singapore, and other data centers in the region as needed. You will also be assisting customers with the installation of network equipment in more complex designs.

Key responsibilities:

• Installation, configuration, relocation, and removal of server equipment at the data center
• The assistance of customers within data centers (for customers with their own racks/servers)
• Upgrade/downgrade of server equipment (memory/hard disks/etc.)
• Replacement of hardware and handling of all relevant administrative matters.
• Testing servers and server equipment in accordance with standards
• Work with remote hands partners within the APAC region to support installation and/or adjustment of servers.

Requirements:

• At least one year of hands-on experience working in a data center with servers
• Knowledge of various operating systems, especially Linux
• Knowledge of Hardware (Servers, Switches, KVM, Hard Drives, Memory etc.)
• Basic network knowledge (adjusting DNS/IP/Netmask/gateway/etc.)
• Certificate or degree in Computer Science or similar discipline preferably with an emphasis in Technology
• Professional and effective communication in English

What we offer:

• Competitive salary
• The possibility to develop yourself and build your career
• Comprehensive Health Insurance
• A great working environment in a dynamic, international, fast-growing organization

Ready for the next step?

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at the life at Leaseweb. For questions, please reach out to Danisha Ardilla - Talent Acquisition Specialist, at: [email protected]

Employment Type: Full-time

About the Role:

We are seeking a skilled and proactive IT Level 2 EUCD (End-User Computing Devices) Assistant Specialist to join our dynamic IT support team. In this role, you will be guided to provide second-level technical assistance to ensure seamless operation and optimal performance of end-user computing devices and systems. Your expertise will be crucial in resolving complex technical issues and delivering exceptional service to our users.

Key Responsibilities:

• Assist in Level 2 technical support for end-user devices, including desktops, laptops, tablets, mobile devices, and peripherals.
• Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner.
• Collaborate with helpdesk to escalate unresolved issues and ensure prompt resolution.
• Install, configure, and maintain end-user devices and related software applications.
• Support system upgrades, patches, and new software rollouts for end-user devices.
• Manage and update IT documentation, including FAQs and troubleshooting guides.
• Monitor and address vulnerabilities and compliance issues on end-user devices with other infrastructure teams.
• Provide excellent customer service by effectively communicating technical solutions to non-technical users.

Required Qualifications:

• Minimum 1 years of experience in IT support, specifically with end-user computing devices.
• Good technical knowledge of Windows, macOS, and mobile operating systems (iOS/Android).
• Experience with Active Directory, Office 365 and remote troubleshooting tools.
• Familiarity with endpoint security solutions and system management tools (e.g., SCCM, Intune).
• Strong problem-solving skills and ability to work independently under minimal supervision.
• Excellent communication and interpersonal skills with a customer-focused mindset.

What We Offer:

• Competitive salary and benefits package.
• A supportive and inclusive work environment.
• Exposure to cutting-edge technologies and projects.

How to Apply:

Interested candidates are encouraged to submit their resume and cover letter outlining their qualifications and experience.

Join us in delivering exceptional IT support and driving technological excellence!

Key Accountabilities

• Technical support to Group sales affiliates in the region for product groups such as control products, IAQ products and air conditioning installation material products
• Perform as the technical supporting desk
• Support the installation and commissioning for each job site
• Create demo kits for assigned product for regional promotion
• Support the marketing department to give the technical advice for the sales promotion enhancement
• Analyse and test product failures for better quality achievement
• Any adhoc duties as assigned by superior

Requirements

• Degree in Electrical/Electronic/Mechanical Engineering, or relevant
• Experience in air-conditioning or electrical industry will be an advantage
• Proactive and influential personality with ability to persuade and drive decisions
• Good to have PC programming and drafting skills
• Willing to travel with APEC regions

Job Responsibilities and Duties:

Sales Region: 50% Singapore and 50% Asean (Malaysia, Indonesia and Philippines)

• New customers creation. To identifying potential customers with planning and organizing sales call schedule by cold calls or given sales leads. Candidate is also required to maintain and servicing of existing customers. Address sales and engineering support goals, contributing to weekly, monthly and annual sales report, analysing expenses, identifying inconsistencies and troubleshooting issues.
• Prepare and making of product presentation, provide product application support, demonstrate or performing of Installation on the appropriate sales engineering equipment according to orders, specificities and preferences.
• Communicate with Principals (Suppliers) and Singapore Sales team together to drive for achieving sales goal. Selected candidate will be receiving product training, which may include product information, product application, maintenance, service support or deal with system breakdowns that occurred.
• Achieve related duties and responsibilities as necessary to support, organize and monitor the success of the sales engineering department and productivity. Serve customers by identifying their needs and engineering adaptations of products, equipment, and services.
• Identifies current and future customer requirements by establishing personal rapport with potential and actual customers and others in a position to understand their different need of product or service requirements. Prepare cost estimates by studying all related customer documents, consulting with engineers and other professional personnel.
• Determines improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services. Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. Develops customer’s staff by providing technical information and training.
• Complies with local legal requirements by studying existing and new legislation and anticipating future legislation. Prepares sales engineering reports by collecting, analysing, and summarizing sales information and engineering and application trends.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives. Contributes to team effort by accomplishing related results as needed.

Skills, Education, Experience and Qualifications:

• Minimum Diploma/Bachelor degree in Electronics/Photonics Engineering or related field
• No experience required as training will be provided
• Able to communicate well, with good written and spoken proficiency
• Hands-on proficiency in technical management and understanding
• Problem solving, Product knowledge, Selling to customer needs,
• New customer development, Readily to make cold calls,
• Presentation & Communication skills, Technical understanding,
• Requirements analysis, Innovation & Familiarity with Microsoft Office software

Interest applicants, pls email updated resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

As a University of Applied Learning, SIT works closely with industry in our research pursuits. Our research staff will have the opportunity to be equipped with applied research skill sets that are relevant to industry demands while working on research projects in SIT.

The primary responsibility of this role is to deliver on an industry innovation research project where you will be part of the research team to develop a mobile app for visualising geospatial data.

Key Responsibilities

• Participate in and manage the research project with Principal Investigator (PI), Co-PI and the research team members to ensure all project deliverables are met.
• Undertake these responsibilities in the project:
  1. Implement code for improved cartographic algorithms and thematic map designs.
  2. Design human-subject experiments that test how the implemented map designs are used on electronic devices.
  3. Obtain approval for conducting experiments from the Institutional Review Board.
  4. Perform statistical analysis and report the results in the format of journal articles and conference contributions.
• Carry out Risk Assessment, and ensure compliance with Work, Safety and Health Regulations.
• Coordinate procurement and liaison with vendors/suppliers.
• Work independently, as well as within a team, to ensure proper operation and maintenance of equipment.

Job Requirements

• Have relevant competence in the areas of mobile app development.
• Have programming experience in Python and JavaScript.
• Have a Ph.D. degree in computer science, statistics, geography or a closely related field from a regionally or internationally accredited institutions.
• Knowledge of experimental design and computational geometry will be advantageous.
• Knowledge of C++ and R is desirable.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Micron's Assembly Package Technology Development team is looking for a motivated and experienced individual contributor for this position in Process Development team. A good candidate will be developing, configuring and optimizing Package Assembly processes (front end, bonding and back end) for Micron's memory from pathfinding through to NPI start up and certification side by side with Manufacturing teams. Assessing processes by knowledge and skills, taking measurements and interpreting data are everyday responsibilities and expectations for the successful candidate. Other deliverables in this job function are Assembly design rules development working side by side with Design teams (Globally) and you will be involved in the design approvals (Substrate and Silicon), running, testing and upgrading systems and processes, approving the materials, process and equipment changes in the CCB (change control board). An important topic is the path finding of innovative package technology: Deep fundamental understanding of the key risks in Bumping, Flip chip and HBM technologies. Actual experience with TCB (Thermal Compression Bonding), CMP (Chemical Mechanical Polish), WSS (Wafer Support System), photo process and Ball Mount is a plus. Finally, the hands-on integration experience in Package Assembly and Wafer Level package process are needed, may need to conduct the supplier interactions/meetings and drive new NDAs with new projects, which all together requires a significant understanding of the processes, first principles and process control systems.

Requirements

• Bachelor’s or Master’s degree in Electrical Engineering, Materials Science, Physics, or related field.
• Minimum of 3 years of experience in semiconductor manufacturing or related fields.
• Proven track record in yield management and driving yield improvement initiatives.
• Deep understanding of semiconductor manufacturing processes, yield analysis, and statistical process control (SPC).
• Hands-on experience with data analysis tools such as JMP, or equivalent.
• Strong communication skills, and able to present complex technical data and trends to leadership and non-technical audiences.
• Proven ability to work with multi-functional teams and influence partners to achieve strategic goals.
• Problem-Solving Skills: Strong analytical skills with the ability to troubleshoot and resolve complex technical issues in a high-pressure environment.
• Project Management: Ability to manage numerous projects simultaneously and prioritize tasks in a fast-paced environment.
• Cross-Cultural Communication: Experience working with teams across different geographies and cultures.

Performs hardware, software, semiconductor design or telecomm engineering assignments. This job mapping should be used only if the position cannot be mapped specifically to other design/development engineering jobs.

Job Responsibilities and Duties:

Sales Region: 50% Singapore and 50% Asean (Malaysia, Indonesia and Philippines)

• New customers creation. To identifying potential customers with planning and organizing sales call schedule by cold calls or given sales leads. Candidate is also required to maintain and servicing of existing customers. Address sales and engineering support goals, contributing to weekly, monthly and annual sales report, analysing expenses, identifying inconsistencies and troubleshooting issues.
• Prepare and making of product presentation, provide product application support, demonstrate or performing of Installation on the appropriate sales engineering equipment according to orders, specificities and preferences.
• Communicate with Principals (Suppliers) and Singapore Sales team together to drive for achieving sales goal. Selected candidate will be receiving product training, which may include product information, product application, maintenance, service support or deal with system breakdowns that occurred.
• Achieve related duties and responsibilities as necessary to support, organize and monitor the success of the sales engineering department and productivity. Serve customers by identifying their needs and engineering adaptations of products, equipment, and services.
• Identifies current and future customer requirements by establishing personal rapport with potential and actual customers and others in a position to understand their different need of product or service requirements. Prepare cost estimates by studying all related customer documents, consulting with engineers and other professional personnel.
• Determines improvements by analysing cost-benefit ratios of equipment, supplies, or service applications in customer environment and engineering or proposing changes in equipment, processes, or use of materials or services. Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements. Develops customer’s staff by providing technical information and training.
• Complies with local legal requirements by studying existing and new legislation and anticipating future legislation. Prepares sales engineering reports by collecting, analysing, and summarizing sales information and engineering and application trends.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed, recommending options and courses of action, and implementing directives. Contributes to team effort by accomplishing related results as needed.

Skills, Education, Experience and Qualifications:

• Minimum Diploma/Bachelor degree in Electronics/Photonics Engineering or related field
• No experience required as training will be provided
• Able to communicate well, with good written and spoken proficiency
• Hands-on proficiency in technical management and understanding
• Problem solving, Product knowledge, Selling to customer needs,
• New customer development, Readily to make cold calls,
• Presentation & Communication skills, Technical understanding,
• Requirements analysis, Innovation & Familiarity with Microsoft Office software

Interest applicants, pls email updated resume to [email protected]

Jessie Hoe Huey Miin

CEI Reg No. R1103861

EA Lic: 99C4599

Job Responsibilities:

• Design and commissioning of building electrical systems including, fire alarm, EVCS, power distribution, lighting, lightning protection etc.
• Perform Lighting Power Budget calculations.
• Understand and design Single Line Diagram and perform electrical load calculations.
• Understand and familiarize with Singapore authority requirements and adherence to Singapore building code of practices.
• Involve with project site meetings to understand client requirements and site supervision.
• Participate in Testing & Commissioning phase of completed electrical installations.

Experienced Electrical Engineer with minimum 5 years of relevant experience is welcomed to apply.

Requirements:

• An electrical engineering degree recognised by the PEB of Singapore.
• Familiar with statutory code and requirements.
• Minimum 5 years of work experience as a Electrical design Consultant in an M&E consultancy firm.

working location: Ang Mo Kio , Yio Chu Kang, Central

Job Description

Manage & Lead the electrical team.

Perform engineering duties such as design, engineering calculations, planning, tender. Preparation/evaluations as part of the engineering project team

Team development QA/QC documentation review of engineering deliverables

Liaison with clients, project managers, architects, contractors

Resolve any technical problems faced during project design and/or construction stages

Suggests ways to increase revenues and efficiency.

Testing & Commissioning of the ACMV Electrical Systems

Ensure the team follows all electrical codes and standards.

Job Requirements

Any qualification in a relevant engineering field with minimum 5 years of related working experience in the Construction Electrical Field associated with ACMV / Electrical.

Engineering design of commercial buildings, major infrastructure transportation projects and mixed-use developments

Possess design experience and good understanding of ACMV / Electrical technical systems and procedures.

Possess knowledge on all cabling, loading and sizing calculations and equipment selections such as cable, generators, panels, etc.

Develop, design through establishing, design briefs, design reports, calculations, schematics, schedules, specifications, concept, Preliminary, Detailed and Construction Engineering Designs

Productions of drawings and developing models Site Experience, Testing & Commissioning Experience Having experience working with Infrastructure Projects would be an added advantage.

*Able to start work within short notice will be highly advantageous.*

Please be notified that only shortlisted candidates will be notified

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: YEO AHN AHN

EA Personnel No: R22109014

EA License No: 21C0845

Pre-Sales Solution Engineer

Our Sales team is the driving force behind our company's growth, handling the entire sales cycle from prospecting and business development to expanding our services with existing clients through effective account management. We pride ourselves on our dynamic, fast-paced, and multicultural environment, where ambition and innovation thrive.

What is the role about?

We are now searching for an experienced Pre-Sales Solution Engineer to provide technical knowledge, advice, and support to sales representatives and customers during the sales process to resolve requests regarding products and technical issues and to maximize the benefits derived from the organizations’ products and or services.

Key responsibilities:

• Provides presales technical expertise to the Product teams and customers.
• Provides technical input into projects and technical documents and identifies additional sales opportunities with existing customers.
• Installs and demonstrates the products at customer sites.
• Collaborates with product teams to develop and recommend products and services to meet customer’s requirements.
• Assist customers to identify their technical specifications and determine what documentation is required to incorporate the organization’s products into customer applications.
• Maintains up-to-date and comprehensive knowledge of the organizations and competitor’s products and/or services.
• Writes blogs, white papers, and other technical material to promote the products and technical capability of the company.
• Helps the customer, if needed, in the implementation of the new products and makes sure the defined specifications are in place and helps implementing them.

Who are you?

• 7 - 10 years of Technical Solution experience within IT (mainly Cloud)
• BA/BS degree in Business Administration, Sales, or a relevant field
• Experience in the IT Industry (IaaS)
• Experience in writing blogs, attending events, and making presentations.
• Experience working cross-functionally with internal and external stakeholders.
• Fluency in English and one Asian language (both, verbally and in writing) to liase with stakeholders in the region.
• SAP experience is a plus.

Benefits:

• Competitive salary + AWS + annual bonus scheme
• The possibility to develop yourself and build your career
• Comprehensive Health Insurance
• 18 days paid time off
• Multi-cultural work environment (our colleagues are from over 60 countries!) in a company where you can truly make a difference

Ready for the next step?

If you’d like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get an inside look at life at Leaseweb. For questions, please reach out to Danisha Ardilla, Talent Acquisition Specialist, at: [email protected]

A. Overall Purpose Of The Job

As a member of the Service Desk team, this position serves as a single point of contact for all IT issues and requests reported by users through the different support channels (phone, email, Self-Service Portal, Tech Concierge Desk). It is responsible for providing support (remotely or onsite) on company supported computer software, applications, and platforms.

B. Key Responsibilities

The scope of responsibilities includes the following:

• Serve as the first point of contact for users experiencing technical issues via different support channels (phone, email, Self-Service Portal, Tech Concierge Desk).
• Diagnose, troubleshoot, and resolve hardware, software, and network issues efficiently. ● Log incidents and requests accurately in the service management tool, categorizing and prioritizing them based on urgency and documenting with event timeline.
• Escalate unresolved issues to relevant next level support team (L2/L3)
• Ensure effective management of all incident priorities including Major Incidents, Priority 1,2,3 and 4 and service requests through various communication channels, including phone, email, and in-person interactions at the concierge desk .
• Act as an Incident Manager and drive end-to-end Major Incident and Priority 1 incident management process
• Monitor ticket, email, chat, phone queues and agent performance to ensure adherence to service level agreements (SLAs) and quality standards
• Handle user account lifecycle management (Joiner, Mover & Leaver), access provisioning in accordance with company IT security policies.
• Perform regular out of office hours on call duties as per operational needs
• Oversee DSAT feedbacks and take corrective action
• Handle account provisioning across various system platforms (Active Directory, GSuite email account, Windows, Linux etc) for staff and generic accounts such as service accounts, admin account or FTP.
• Oversee daily cessation activities and evaluate any potential issues to ensure compliance with audit requirements.
• Provide reports upon stakeholder requests to list the active users or users associated with a specific application.
• Manage and process IT service requests, assist in projects including user profiling setup, software installation, and system configuration

● Assist in DWS (Digital Workplace Services) BAU tasks and projects such as but not limited to the following:

• OS imaging, deployment, upgrade, and tracking (Windows and Mac)
• Endpoint device management
• Hardware refresh
• Maintain up-to-date knowledge base articles for common issues, troubleshooting steps, and SOPs used by the Service Desk team
• Collaborate with cross-functional teams (Product Managers, Engineering, Architects, etc.), and business stakeholders and ensure proper escalation to improve service delivery and user experience.
• Communicate effectively with end-users, keeping them informed of the status of incidents and requests.
• Monitor alerts triggered from servers, databases, or systems and inform the respective teams for necessary actions.

C. Job Profile

• Required Qualifications
• Degree/Diploma in Computer Science, Information Technology, or related field • Proven work experience in an IT support function such as a Service Desk Agent, Desktop Support Engineer, or other similar roles
• Working knowledge and experience on ITSM ticketing tools (ServiceNow, etc.) • Working knowledge and experience on computer hardware, OS, software, and applications both in Windows and Mac environments.
• Comfortable in supporting users over the phone, onsite, or remotely using remote access tools such as Teamviewer
• Possess an ITIL v3 and above Foundation certification is an advantage
• Knowledge of user access management processes and tools such as Sailpoint or OKTA is a plus.

Required Competencies

• Excellent written and verbal communication skills
• A minimum of 5 years of experience in a 24X7 service desk or technical support role
• Good interpersonal and problem-solving skills
• Able to multitask and prioritize the tasks accordingly
• Pragmatic and flexible mindset to succeed in an ever-changing and dynamic environment • Capacity to learn and adapt to new technologies fast
• Ability to proactively carry out tasks independently or with minimal supervision
• Clearly and calmly communicating with team members or stakeholders to manage expectations and coordinate efforts during high-stress situations.

Mission:

- Develop Go to Market Strategies on the IDEC’s focused products for specific vertical markets in the APAC Region

- Meet the growth target of product group in the APAC

- Develop sales across APAC & Middle East as per assigned targets

- Assist distribution channel during customer visits to conduct design-in opportunity

- Regular visits to direct account/customers to maximize IDEC opportunities

- Generate NBO (New Business Opportunities)

- Maintain a strong level of relationship with Distributors & Direct Accounts

- Following the group's pricing and sales policies

- Provide timely and accurate weekly and monthly Sales report to the sales management

- Maintain and share competitive intelligence

- provide customers feedback, market trend and new product development ideas to the sales/product management

Main Tasks:

- Tracking product performance against target

- Provide go to market strategy and for successful penetration into the focused vertical markets, identifying suitable portfolio for specific vertical markets

- Sales management and mentoring of distributors in assigned territories to generate NBOs and achieve budget

- Periodic visits to the distributors to conduct business reviews and regular joint customer visits

- Raise and follow up special price enquiries, prepare quotations with objective to maximize margin

- Assist distributors during exhibitions both at Marcom level and physical presence during the event

- Finding new prospective distributors and customers when needed

- Analyzing feedback from various channels and proposal of actions to Management

- Collect and feedback any competition information

- Prepare and Manage Sales Forecast quarterly/yearly in conjunction with Company Business Plan

- Work with colleagues and managers to understand & promote Company strategy & objectives

- Presentation of periodic reports with activity analysis

- Any other reasonably duties define by direct manager

Key Performance Indicators:

- Achievement of company turnover objective

- Achievement of personal turnover objective

- Achievement of Product and Vertical market growth target

- Achievement of NBO generation & win (number to be defined)

Territory Focus: APAC and Middle East. Region to be defined (e.g. Singapore, Malaysia, Indonesia, Vietnam, Philippines, S. Korea, Australia)

Candidate Profile:

- Bachelor’s Degree in electrical engineering is preferred (not mandatory)

- Minimum of 4 years of experience in OEM or distribution sales, product management

- Experience working with multiple distribution channels

- Ability to translate customer requirements into workable solutions

- Strong oral and written communications skills

- Strong technical aptitude & the ability to understand & communicate technical information

- Strong organizational skills & the ability to coordinate multiple projects simultaneously

- Able to travel overseas as required

- Good attention to detail and strong follow-up skills

- Ability to analyse sales results, interpret data and prepare action plan accordingly

- Knowledge of Microsoft Word, Excel and PowerPoint

- Experience with Salesforce.com is a plus (not mandatory)

- Posess a driving licence and car is desired (not mandatory)

Attractive package based on fixed salary + Variable bonus based on KPI’s achievement + Local travel allowance + Telephone allowance.

Responsibilities:-

• Ensure precast produced in accordance to shop drawings
• Update of precast production status
• Carry out checks between precast plants
• Ensure precast quality in accordance to specifications

Requirement

• Minimum 2-3 years’ experience in precast management as a supervisor /
• engineer
• Able to work independently with minimal supervision
• Applicants with Precast Concrete Construction Course certification will have an
• advantage

Job Description:

• Handle project planning, scheduling, monitoring and updating to meet project completion targets
• Perform site planning, coordination and inspection relating to the construction project so as to ensure that project completion timeline, requirements and budget are met
• Liaise with the BIM team to update the drawings or BIM Model with the latest information available timely
• Prepare as-built drawings or BIM Model and compile O&M Manual for submission
• To assist in project coordination and oversee of all Civil and Structural works on site and ensure all related activities are carried out as per drawings
• Review architectural & structural submission documents & submission drawings prior relevant authorities' submission
• Assist the Project team in site walk-down survey with other discipline engineers and Client representatives as required, in resolving technical issues until construction completion
• Liaise with internal and external parties for project management
• Any ad-hoc duties as assigned

Job Requirements:

• Minimum of 2 years’ HDB experience
• Recognized Degree in Civil Engineering, Project Management, Structural Engineering or equivalent approved by PEB, BOA or SISV
• Good knowledge of technical design and engineering, construction methodology and construction planning
• Good oral, written and inter-personal communications skills in dealing with individuals and groups at all levels
• Proficient in Microsoft Office, AutoCAD and knowledge of BIM
• Independent, diligent, highly motivated with excellent team spirit and cope in a fast-paced environment
• Obtain CONQUAS supervisor certificate will be added advantage

Summary:

• Basic up to $4500
• Yearly variable bonus
• 5 days work week
• Location: Pioneer
• MNC company - stable revenue
• Strong in Solidworks
• Familiar with CATIA

Key Responsibilities:

• Produce CNC design solutions for customize specification
• Produce design for automation
• Make drawings (2D & 3D) in CATIA
• Make parts explosion / BOM list using ENOVIA
• Documentation for fabrication
• Evaluation for design solutions
• Support production for machine modification design
• Do engineering presentations
• Other related adhoc duties

Key Requirements:

• Min Diploma in Mechanical Engineering
• Min 2 years relevant working experience
• Strong in Solidworks & CATIA

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

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Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Benefits:

• Basic Salary up to $2,500 with yearly increment based on performance.
• 5 Days Work Week (8.30 am to 5.30 pm)
• $100 Transport & Utility Allowance
• Annual leave up to 10 days for first year
• Entry level are welcome and on job training provided

Job Description:

This is a contract role for an Assistant Engineer located in Ang Mo Kio. Our client is a Japanese multinational engineering, electrical equipment and electronics corporation headquartered in Tokyo, Japan. You will involves performing data entry tasks, such as inputting and uploading data into Excel and the authorities' management system. This includes conducting periodic checks on the management system, summarizing the situation, and creating necessary documents for collection..

Qualifications:

• ITE in Electrical/Electronic Engineering or years of equivalent technical knowledge
• Basic knowledge operation system like Windows, Linux

Key Responsibilities:

• Develop hardware for switched-mode power supplies and battery chargers.
• Perform topology selection, circuit design, component selection, and power loss calculations based on customer specifications.
• Design schematic and PCB layout based on product design.
• Craft test and verification plan to ensure product design can comply with customer requirements.
• Ensure the product can meet safety and certification requirements.
• Resolve issues with design promptly based on customer and internal feedback.
• Liaise with multiple parties – customer, factory, and internal/external stakeholders to ensure successful delivery of the product.
• Good communication skills to ensure effective collaboration within a diverse team.
• All experience levels are welcome – job grade and salary will be commensurate with relevant experience.

Requirements:

• BSc, MSc, PhD, or researcher with Min. 3 years experience.
• Knowledge of power electronics topologies and design – flyback, boost PFC, LLC, PSFB.
• Experience designing CC/CV charger systems and working on power supplies with power levels >500W.
• Working experience in schematic design and PCB layout software, e.g. OrCAD, PADS, or other equivalent software
• Familiar with simulation tools, e.g. LTspice, PSIM, or other equivalent software
• Acquainted with test equipment such as AC/DC source, electronic load, oscilloscope, and soldering iron.
• Candidates with the below skillsets will be an added advantage.

1. Experience in volume manufacturing.
2. Experience in the automotive industry.
3. Ability to converse in Mandarin to liaise with HQ.

As an Automation Engineer, you will be enabling factory automation solutions to aid backend manufacturing goals on cycle time, inventory, quality and productivity. You are expected to assimilate core expertise on mechanical or electrical design, sub-components, industry best practices, safety requirements. You must collaborate with network teams - site automation, central/ site PEE, procurement, safety EHS - for surfacing opportunities, selecting solution providers, standardizing design, reviewing safety standards. You will build strategic partnership with automation vendors and drive their roadmap to align to Micron needs.

Responsibilities and Tasks
Establish standards to enable automation solutions
• Standardize mechanical and electrical design, sub-assemblies, process control & vision solutions
• Ensure supplier compliance to safety & ergonomic standards, both SEMI and country specific codes
• Standardize design for WIP carriers - FOUPS, Cassette, Magazine, JEDEC tray, PCB Racks etc
• Develop and review process tool automation requirements (TAR) catered to AMHS & Stocker interfaces
• Augment factory tool layout standards catered to AMHS, stockers and ASRS requirements
• Publish Design for Automation guidelines on new products

Review opportunities and build roadmap on global factory automation
• Approve design review on automation solutions
• Ensure standardization on designs across the network based on BKMs or prototyping experience
• Review technical procurement specification (Doc2/TAR) provided to vendors
• Establish & review ROI analysis methodology

Strategic partnership with automation solution provider
• Performs research and survey on industrial best practices and automation direction
• Leverage supplier technology roadmap to align with Micron automation needs
• Develop and drive innovation that reaps significant bottom-line benefits
• Provide models for cost and lead-time to drive effective negotiation with suppliers

Establish performance KPIs for automation solution at manufacturing network
• Ensure solutions meet the requirements on payback analysis published
• Create & publish metrics related to AMHS and Stocker performance
Review and drive system performance improvement through CIP program

Requirements

• Bachelor's Degree in Engineering or Science in fields such as mechanical, electrical, industrial, computer or automation.
• Minimum 3 years working experience in engineering or automation field
• Strong verbal and communication skills, team player
• Experience in managing automation project from beginning to end is advantageous

Key Duties:

• Oversee the entire lifecycle of Physical security system projects, from initial planning and installation to testing, commissioning, and final handover.
• Provide ongoing maintenance and service support for Physical security systems, ensuring their optimal performance and reliability.
• Diagnose and resolve complex issues with systems, ensuring minimal downtime and maintaining high client satisfaction.
• Implement and oversee quality control procedures to ensure that installations and services meet or exceed standards and specifications.
• Act as the primary technical contact for clients and stakeholders, managing expectations and providing timely updates on project progress and service activities.

Job Requirements:

• Degree or Diploma in Electrical Engineering, Information Technology, or related fields.
• Proven experience as a Project Engineer, Service Engineer, or similar role with a focus on physical access control and perimeter, autogate products.

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845