Administration Manager job brief

We are looking for an experienced Administration Manager to supervise daily support operations of our company and plan the most efficient administrative procedures. You will lead a team of professionals to complete a range of administrative duties in different departments.

A great administration manager has excellent communication and organizational skills. The ideal candidate will be well-versed in departmental procedures and policies and will be able to actively discover new ways to do the job more efficiently.

The goal is to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.

Administration Manager Responsibilities

• Plan and coordinate administrative procedures and systems and devise ways to streamline processes
• Recruit and train personnel and allocate responsibilities and office space
• Assess staff performance and provide coaching and guidance to ensure maximum efficiency
• Ensure the smooth and adequate flow of information within the company to facilitate other business operations
• Manage schedules and deadlines
• Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints
• Monitor costs and expenses to assist in budget preparation
• Oversee facilities services, maintenance activities and tradespersons (e.g electricians)
• Organize and supervise other office activities (recycling, renovations, event planning etc.)
• Ensure operations adhere to policies and regulations
• Keep abreast with all organizational changes and business developments
• Perform any other duties assigned by the director.

Administration Manager Requirements and skills

• Proven experience as administration manager
• In-depth understanding of office management procedures and departmental and legal policies
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical mind with problem-solving skills
• Excellent organizational and multitasking abilities
• A team player with leadership skills
• BSc/BA in business administration or relative field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

This role reports to Head, HSSE and QAEP

REQUIREMENTS (QUALIFICATION, EXPERIENCE)

• Bachelor’s Degree in Civil/Mechanical Engineering or Architectural.
• At least 8 years’ experience in managing Quality Assurance for the engineering, procurement and construction especially in infrastructure projects with a minimum of 5 years of managerial experience.
• Responsible for HQ/project quality leadership and management from mobilisation through to completion.
• Require good judgement and the ability to render decisions and/or recommendations where Quality policies and procedures are not clearly defined.
• Familiar with ISO 9001 systems requirements.
• Determined and committed in establishing strong QA/QC processes in CES_SDC projects.
• Passionate in solving problems, team building, up-to-date in QA/QC programs and technologies. Possesses tenacity to commitments and responsibilities.
• Knowledgeable in PQP, ITPs, Method Statements, Inspection Checklists, NCRs, CARs and Root Cause Analysis.

RESPONSIBILITIES FOR HQ

• Establish and maintain effective Quality Management Systems (QMS) for project execution referencing to local requirements, client specifications and CES_SDC requirements.
• Ensure the CES_SDC’s Management System Manual (MSM) and Quality Procedure Manual (QPM) are established and maintained in support of CES_SDC’s Policies, Objectives & Targets, Quality Management Programme, Awards and Certifications
• Work closely with Management Team/HODs/PDs/PMs in meeting CES_SDC’s Quality objectives and targets by initiating, recommending or providing effective corrective actions/risk mitigating control measures through managing changes and documentations in QMS and risk registers.
• Organise and implement Company-wide initiatives and promotional campaigns to elevate Quality awareness and strive towards Quality excellence.
• Evaluate industry best practices for implementation of such practices into the CES_SDC Quality culture.
• Ensure investigations into Non-conformances and CAR are correctly conducted, identifying the root causes and ensuring corrective actions are implemented timely and effectively.
• Consolidate the QA/QC statistics received from each of the CES_SDC Operations, analysing those statistics for trends and recommend corrective actions/mitigating control measures or any necessary improvement plans/opportunities.
• Compile and submit QA/QC report including quarterly statistics to CES_SDC Management, CES Construction Group and client as required.
• Ensuring Quality Alerts and similar communications are distributed across the organisation.
• Provide support and input into tender proposals.
• Manage and ensure effective periodic reviews/internal and external audits/surveillance on Quality Management System.
• Perform other related duties as assigned or indicated by direct supervisor and CES_SDC management.

RESPONSIBILITIES FOR PROJECTS

• Ensure that the CES_SDC’s Quality policy is integrated within Project Quality Management System.
• Ensure that Clients recognise CES_SDC’s commitment to the Quality policies.
• Ensure proper establishment and implementation of Project Quality Plan and Quality Management System.
• Monitor project quality performance and make necessary improvement to the project quality system.
• Evaluate the site personnel’s and vendor’s QA/QC performance and motivate/educate them to perform to the best interest of the project and Company reputation.
• Deploy QA/QC personnel so as to facilitate the effective operation of the project QA/QC department.

Transforming raw data into meaningful insights through the following:

• Measure and analyze activity with data-driven insights
• Build reporting dashboards and working the teams to provide statistics or business data that can help to drive business insights for the company
• Data analyst to deliver insights, reports, visualization and analytics to solve business problems and optimize growth opportunities
• Be passionate about working with multiple sources data to define
• Perform deep dive analysis in relation to social media/KOL stats and conduct ad-hoc analyses to support cross functional projects
• To be well versed with excel and other data analytical tools are a plus

BAU Business as Usual

• Collect data and analyze the growth of Titan Digital Media’s YouTube, TikTok, and Instagram uploads and creators under the Titan Creator Network on a weekly basis through quantitative and qualitative analysis
• Track and monitor content across Titan Digital Media Channels
• Strategize new ways to increase channels’ viewership and engagement
• Identity habits of target audience and channels
• Research on emerging trends across various social media networks

Client Campaigns

• Perform research to gain an in-depth understanding of clients and their customer profiles
• Provide comprehensive post-campaign reports through quantitative and qualitative analysis

Reports to Churn Out:

• Weekly/Monthly Growth of Channels and Videos
• Post-Campaign Reports - 7Day and 30Day
• Ad-hoc project reports

Qualifications & Requirements

• Min 1 year experience in relevant industry
• Ability to work in a fast-paced environment and independently
• Ability to communicate effectively
• Strong understanding of Data Analytics
• Ability to curate strong proposal decks
• Keen interest in supporting creators and supporting their growth, and social media
• Possess a positive attitude, and open to receiving constructive criticisms to improve the quality of work

Core Responsibilities

1. Implement effective marketing strategies to achieve sales closing outcomes in compliance with regulations
2. Manage and meet corporate and public sales targets from the institute's courses and training programmes
3. Manage marketing agents and their sales targets
4. Update and present pitches/collaterals to attract prospective clients and retain existing ones
5. Work with operations team and stakeholders to achieve effective strategies
6. Monitor current market trend to evaluate the efficacy of marketing efforts and innovate to improve brand marketing and exposure
7. Prepare bi-monthly sales reports

Job Requirements

• Minimum 1-2 years of sales and marketing related experience
• Ready to run with existing client base
• Sales targets driven
• Cold calls and client engagement
• Resourceful and result-oriented

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).