Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

• Responsible for the profitable growth and development of business through brokers
• Maintain and develop customer relations
• Identify and develop new products, services/new market segments
• Ensure risks are accepted and underwritten in accordance with the Company's Risk Management and Reinsurance guidelines
• Undertake credit control ensuring standard for debtor days are strictly adhered to
• Provide a technical reference point for queries
• Achieve premium growth and profit targets
• Development of balanced portfolio of business from Broker accounts
• Ensure maximum efficient and effectiveness in work processes within the department
• Provide guidance and training for staff
• Provide training for staff & teambuilding
• Undertake any other duties as may be assigned

• Tertiary qualification and /or professional insurance qualifications
• Minimum Certificate in General Insurance

• Operational experience in sales and servicing of business through insurance brokers
• Business development and relationship building
• Ability to guide and lead staff
• Marketing & Presentation Skills
• Portfolio Management
• Knowledge of Underwriting and Singapore General Insurance market

Job Responsibilities:

• Assist Partners in managing audit engagements and delivering quality service to clients.
• Manage a portfolio of international and local clients including client’s expectations and deliverables, responsible for all client management services and act as a liaison between clients and the engagement team.
• Lead team to complete all audit related processes & procedures including finalisation of financial statements.
• Coach and mentor team members, including on the job training and timely performance review.
• Prepare and/or review consolidation of group accounts.
• Apply requisite professional scepticism during the course of the work and exercise professional judgement on critical technical issues.

Requirements:

• Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• Minimum 5 years of relevant experience in CPA firms.
• Ability to lead and manage teams
• Team player with strong analytical, follow-up skills and time management skills.
• Ability to work within tight timeline and in a fast-paced environment.

The core responsibilities of Operations Manager in Singapore include leading initiatives to enable new businesses & optimize platform, and working closely with Trading Groups as well as with wider Core Infrastructure teams to contribute to the continued growth and success of the business in the region. The role involves managing operational risk, pnl, and valuation processes as well as the daily trade lifecycle of trading activities of all portfolio managers trading Equities, Fixed Income, FX and Commodities products across APAC region. The candidate will work closely with key stakeholders and senior management across departments in the region and globally, and also with external counterparties to enable business and improve processes on ongoing basis.

Candidate should be able to work in a fast-paced environment and one that is continually changing. The successful candidate will be a self-starter with strong organizational and communication skills.

Principal Responsibilities

• Provide daily coverage and be primary contact for portfolio managers and trading groups locally on the ground, ensuring accurate trade capture, monitoring intraday pricing activities across all asset classes and resolving any issues that relates to pnl, position, technology, risk and security related issues
• Analyze processes to enhance operational efficiency & controls, and participate in ad-hoc projects; work with internal stakeholders including global Ops/IT and wider Core Infrastructure teams to implement new systems and workflow, with particular focus to pnl and valuation matters
• Full Product Coverage: Futures, Options, FX, Bonds, IRS, Cash Equities, Equity Swaps, Convertible Bonds and other OTC Derivatives
• Run ongoing analytics to identify trends and gaps, devise formal governance over recurring issues and provide necessary analysis and evaluation for Ops Management
• Liaise with brokers, external counterparties and vendors on ongoing basis to resolve issues and improve procedures

Qualifications/Skills Required

• Bachelor’s Degree
• Min 10 years of relevant operational and/or valuations experience in financial services
• Strong knowledge of full product life cycle, ideally across multiple products; at a minimum must have strong/detailed knowledge of at least two products: equities, futures, FX, bonds, interest rates derivatives, credit derivatives.
• Good working knowledge and experience in running pnl calculations and processes, with emphasis on pricing and valuations
• Ability to drive and lead process change; able to prioritize in a fast moving, high pressure, constantly changing environment
• Strong interpersonal and communication skills; ability to work collaboratively with wider teams internally across regions as well as with external counterparties and providers
• Quick learner, highly analytical and strategic thinker; understands financial products and has the ability to grasp new concepts around products and processes quickly
• Self-starter, solid organizational skills, ability to multi-task effectively and work independently
• Detail-oriented; demonstrable thoroughness and strong ownership of work
• Knowledge in SQL, Macros/VBA or relevant coding languages to perform analytics and build tactical solutions a strong plus

About us

A member of Crowe Global, a top-10 accounting network, Crowe Singapore is an award-winning firm that leverages its core strengths in audit, tax and accounting to provide a full suite of professional services, serving the needs of start-ups, small and medium enterprises, public-listed entities, multinational corporations and financial institutions.

Job Description:

• Review Singapore corporate and individual income tax returns and computations and other tax-related statutory filings;
• Assist clients to manage tax controversies such as responding to tax authority’s queries;
• Leading a team in meeting all corporate, individual tax compliance and other tax-related statutory filing deadlines;
• Develop tax solutions and provide effective tax compliance and advisory services to clients;
• Participate in domestic and international tax consulting projects and follow up on all tax related matters through implementation; and
• Provide coaching and training to junior tax staff.

Requirements:

• Possess at least a Bachelor’s Degree in relevant discipline - Accounting, Tax or Business or ACCA;
• Minimum 6 years of experience in corporate and individual tax advisory and compliance, preferably with an international accounting firm;
• At least an Accredited Tax Practitioner (Income Tax) with the Singapore Chartered Tax Professionals is preferred;

Interested candidates, please send in your detailed resume and transcripts, indicating reason(s) for leaving past and current employment, last drawn and expected salary and your availability to:

Human Resource Department
Crowe Horwath First Trust

[email protected]

Key Responsibilities:

• Lead and manage projects from initiation through to delivery, ensuring that all project objectives are met.
• Develop detailed project plans, including scope, timelines, budget estimates, resource allocation, and risk management strategies.
• Coordinate internal and external teams to ensure seamless collaboration and project execution.
• Monitor project progress, identify potential risks, and implement mitigation strategies to ensure project success.
• Communicate effectively with stakeholders, providing regular updates on project status, changes, and milestones.
• Foster a culture of continuous improvement by providing feedback, conducting post-project reviews, and implementing lessons learned.
• Ensure compliance with industry standards, regulations, and company policies throughout the project lifecycle.

Skills and Qualifications:

• Good knowledge of Electrical and ELV systems.
• Excellent underground and overhead electrical design skills.
• Powerful contract execution and handling skills.
• Updated knowledge of new electrical system.
• Team leader and headship ability.
• Effective organizational and associational skills.
• Computer skilled: MS-Word, MS-Excel, MS-Power point, AutoCAD2014, Revit MEP, Project Management

Position title: Finance Manager

Reports to: Head of Finance & Procurement

Date: Jan 2025

Location: Singapore

Mission of the Department: The Finance department in WWF Singapore is to provide donors, stakeholders, and business partners with sound financial and internal control and governance in alignment with the Singapore Charities Act, Financial Reporting Standards, and WWF policies. We focus on efficient operating systems and processes, information, analysis, and business insights needed for informed decisions, and strong financial resources to support WWF’s priority conservation activities in Singapore and the rest of the global network.

Major Functions: Deliver timely and accurate financial information and business performance insights for the operations of fundraising and conservation activities of WWF Singapore. Provide strategic financial planning, oversight of project expenditures and revenue, and cash management to maximise the efficient and effective use of funds. Drive accountability, control and compliance, and risk awareness by a high-performing team of talented finance professionals based on trust and mutual support.

Major Duties and Responsibilities:

Finance Operations Management

• Oversee the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger functions.
• Manage finance operations with two direct reports, supervising and mentoring staff to ensure productivity, professionalism, and performance.
• Drive the standardization of operational processes within the Finance Department.

Financial Reporting and Compliance

• Ensure timely monthly financial close, including the preparation of financial reports and schedules.
• Ensure reporting compliance with applicable regulations and guidelines, staying updated on accounting best practices and regulatory changes.
• Oversee the timely and accurate completion of all financial audits and tax filings, in compliance with regulatory requirements.
• Work closely with the Head of Finance to deliver on the compliance agenda.

Business Partnering and Strategic Support

• Support the annual budget preparation and monthly reforecast exercises.
• Partner with fundraising teams on performance reviews, reforecasts, and budgeting.
• Provide guidance for the department's digital transformation initiatives, including ERP implementation and procure-to-pay processes.

Internal Controls and Governance

• Strengthen internal controls and governance practices, including handling internal audits and implementing recommended improvements.
• Collaborate on governance initiatives to ensure compliance with internal and external standards.

Tax, Treasury, and Financial Matters

• Manage tax compliance, cash flow, treasury operations, and other related financial responsibilities.

Required Qualifications

• Bachelor's degree in accounting, finance, or a related field;
• Minimum of 5 years of relevant accounting experience, preferably in a non-profit organization.
• Strong understanding of non-profit accounting principles, fund accounting, and grant management a plus
• Proficiency in accounting software and advanced knowledge of MS Excel.

Required Skills and Competencies

• Good knowledge of IFRS and GST
• Experience in SAGE or other accounting systems e.g., SAP, Oracle would be an advantage
• Familiar with good internal control practices
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage and prioritize multiple tasks in a fast-paced environment.
• Experience in leading and developing a team of accounting professionals.
• Demonstrated commitment to the mission and values of non-profit organizations.
• Team player
• Able to prioritise and operate under tight deadlines
• Good communication skills, with spoken and written fluency in English
• An interest in conservation
• Adheres to WWF’s values, which are: Respect, Integrity, Courage and Collaboration

Working Relationships

Internal – All departments in the organisation and within the WWF network

External – With outsourced corporate services company and auditors

This job description covers the main tasks and conveys the spirit of the sort of tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organizational needs.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

Job Description:

We are seeking a Scrum Manager to lead and manage agile projects, ensuring delivery of high-quality software solutions while adhering to timelines and budgets. The ideal candidate will serve as the bridge between stakeholders, development teams, and product owners, fostering collaboration, improving efficiency, and driving the team towards successful delivery.

Job Responsibilities:

As a full-time Scrum Manager, you will be responsible to:

• Plan, manage, and oversee multiple agile projects to ensure timely delivery.
• Maintain a detailed project plan, tracking milestones, risks, and dependencies.
• Serve as a servant leader to empower the team, remove impediments, and improve collaboration.
• Collaborate with Product Owners to manage the product backlog and prioritize work effectively.
• Act as the primary point of contact for stakeholders, providing regular project updates, risk assessments, and delivery timelines.
• Ensure alignment between business objectives and the team’s deliverables.
• Identify project risks and work proactively to mitigate them.
• Address any project roadblocks and escalate issues when necessary.
• Track and report key performance metrics to stakeholders.
• Provide post-sprint and post-project analysis to identify successes and areas for improvement.
• Continuously refine and optimize Scrum practices to enhance team performance and project outcomes.
• Ensure adherence to agile principles and best practices throughout the project lifecycle.

Job Requirements:

• Proven experience as a Scrum Master, Project Manager, or in a similar role in an Agile environment.
• Strong understanding of Scrum, Kanban, and other Agile frameworks.
• Experience managing cross-functional teams, including developers, designers, and QA.
• Exceptional organizational skills and the ability to manage multiple priorities simultaneously.
• Excellent communication and interpersonal skills, with a track record of fostering collaboration and managing conflicts.
• Proficiency in Agile tools like Jira, Trello, Azure DevOps, or similar platforms.

Additional advantages

• Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or equivalent certification.
• PMP (Project Management Professional) or equivalent certification.
• Experience in managing large-scale software development projects.
• Knowledge of software development lifecycles (SDLC).
• Familiarity with DevOps practices and tools.

Educational Requirements:

• Diploma or Bachelor’s Degree in Computer Science, Information Technology, or a related field.

Benefits:

• Gain hands-on experience in a leading AI company at the forefront of technological advancements.
• Work closely with a diverse team of experts and professionals in the AI industry.
• Flexible working hours with official annual leaves, medical leaves, insurance provided.
• Potential for performance-based incentives

Sunlight Ambulance Services LLP

About Us:
At Sunlight Ambulance Services LLP, we are committed to delivering high-quality healthcare solutions with a focus on Emergency and Non-Emergency Patient Transport, Industrial Emergency Coverage, Event Medical Standby, and other related services. Guided by our values of reliability, professionalism, and patient care, we strive to be a trusted partner within Singapore’s healthcare ecosystem.

As an organization, we understand the importance of recognizing and rewarding excellence. Employees who consistently deliver outstanding results will receive a guaranteed bonus, reflecting our commitment to appreciating and valuing hard work and dedication.

Position Overview:

We are on the lookout for an experienced and motivated Operations Manager to oversee the day-to-day operations of our ambulance services. This role is critical to ensuring the smooth running of services, compliance with regulatory standards, and continuous improvement in quality and efficiency. The ideal candidate will possess a strong foundation in paramedicine, healthcare management, and vehicle mechanics, while also demonstrating a proactive approach to problem-solving and crisis management.

The Operations Manager will play a pivotal role in leading a dedicated team of professionals, fostering a culture of excellence, and driving operational efficiency. This position offers a unique opportunity to contribute to Singapore’s healthcare system while enjoying a collaborative and rewarding work environment.

Key Responsibilities

Operational Management

• Manage and oversee daily ambulance operations, including staff scheduling, vehicle deployment, and resource allocation.
• Ensure all operations adhere to relevant regulatory requirements and internal protocols.
• Monitor and report on performance metrics such as KPIs and SLAs to uphold high service standards.
• Handle incident reports, investigate service challenges, and implement corrective actions to drive continuous improvement.

Vehicle Maintenance and Mechanics

• Demonstrate expertise in ambulance vehicle mechanics to ensure optimal functionality and maintenance.
• Coordinate with mechanics and service providers to schedule regular servicing and address repairs promptly.
• Conduct routine inspections to maintain vehicle safety, performance, and compliance with health and safety standards.

Team Leadership and Development

• Lead, mentor, and support a team of Paramedics, Drivers, EMTs, and support staff, fostering teamwork and a culture of excellence.
• Develop and implement comprehensive training programs to enhance the skills and knowledge of all team members.
• Conduct regular performance reviews and address any performance-related challenges effectively.

Strategic Planning and Optimization

• Identify opportunities to improve operational efficiency and cost-effectiveness.
• Collaborate with other departments to streamline workflows and enhance coordination.
• Implement innovative strategies to elevate service quality, productivity, and client satisfaction.
• Assist in Billing and Invoicing.
• Monitor operational expenses, optimize resource utilization, and work towards meeting financial targets.

Customer and Stakeholder Management

• Build and nurture strong relationships with clients, hospitals, and key stakeholders.
• Address customer feedback and complaints promptly, ensuring a positive resolution and client satisfaction.

Health and Safety Compliance

• Uphold stringent health and safety standards across all operations.
• Conduct regular safety drills, audits, and reviews to maintain compliance with established protocols.

Crisis Management and Problem Solving

• Act as a primary decision-maker during crises, providing hands-on support to resolve operational challenges.
• Assist crew members in the field when needed and ensure service continuity during emergencies.

Qualifications

Education:

• Certification as a Paramedic is mandatory.
• Diploma or Bachelor’s degree in Business Administration, Healthcare Management, or a related field is required.
• A valid driving license is essential.

Experience:

• A minimum of 5 years of experience in operations management, preferably in healthcare and emergency services

Skills:

• Strong leadership, communication, and team management abilities.
• Exceptional organizational, problem-solving, and decision-making skills.
• Knowledge of vehicle mechanics and maintenance requirements is critical.
• Proficiency in using operations management tools and software.

Key Attributes

• High level of integrity, accountability, and professionalism.
• Ability to thrive under pressure and effectively manage crises.
• Strong analytical mindset with a focus on delivering measurable outcomes.
• Results-oriented and committed to continuous improvement.

What We Offer:

• Competitive salary with a guaranteed 3 to 5 months' bonus for achieving performance targets.
• Professional growth and development opportunities.
• A collaborative, inclusive, and supportive work environment.
• No shift work, ensuring work-life balance.

If you are a passionate and results-driven professional with a strong foundation in paramedicine, healthcare management, and operational excellence, we would love to have you on board. Join us at Sunlight Ambulance Services LLP and play a vital role in transforming lives and delivering exceptional care to the community.

Apply now and be part of a team that makes a difference

Responsibilities:

• Define and drive the product vision, strategy, and roadmap based on market research, user feedback, and business goals.
• Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and launch.
• Conduct market analysis to identify trends, competitive landscape, and potential opportunities for product innovation.
• Gather and prioritize product requirements from various stakeholders and translate them into actionable development plans.
• Create and maintain detailed product documentation, including user stories, wireframes, and feature specifications.
• Work closely with the design team to create intuitive and visually appealing user interfaces and experiences.
• Monitor and analyze key metrics to evaluate product performance and identify areas for improvement.
• Lead product launches, coordinating with marketing, sales, and customer support teams to ensure a successful rollout.
• Stay updated with industry trends, emerging technologies, and best practices in product management.

Qualifications:

• Bachelor's degree in a relevant field; MBA or advanced degree is a plus.
• Proven experience as a product manager or similar role, with a track record of successfully launching and managing products throughout their lifecycle.
• Strong understanding of user-centered design principles and the ability to translate user needs into product features.
• Excellent project management skills, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Exceptional communication and interpersonal abilities, with the capacity to collaborate effectively with both technical and non-technical teams.
• Familiarity with Agile/Scrum methodologies and experience working in an Agile environment.
• Proficiency in using product management tools and software.
• Leadership qualities and the ability to motivate and inspire cross-functional teams.

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role is responsible to deliver the right protection and group product solutions to targeted customer segments through our distribution channels (Agency, Bancassurance/Partnership, Group, Digital, etc) and also to ensure effective maintenance of the existing product shelf.

Job Description:

• Ideation and development of new product solutions that are market leading, meet customer needs and improve financial performance.
• Support the implementation of strategic initiative across PACS to drive the protection and group business
• Work with Actuarial Pricing in achieving a balance for all stakeholders, eg. Compensation, pricing, product benefits, time to market, etc
• Participate and support the Head of Department in engagement with distribution partners on product ideation and development
• Work with the delivery/implementation team and other stakeholders to ensure product launch is in accordance to the product plan and meets the objectives of the business case
• Work with marketing and distribution teams to provide education, support and communication tools to better target new customer and service existing customers.
• Tracks performance of products launched and collaborate with stakeholders to improve its performance and/or address any gaps
• Actively monitor the competitive environment and provide the relevant analysis and/or recommendation to support the distribution

Who we are looking for:

Competencies & Personal Traits

• Strong analytical skills and an ability to understand complex insurance product levers
• Good spoken, presentation skills and written communication as well as articulate interpersonal and negotiation skills
• Demonstrate influence and maturity for effective collaboration across departments
• Adaptable and can deal with change and ambiguity
• Dynamic individual who strives in fast moving environment

Working Experience

• Diploma / Degree with at least 8 years or more of experience with successful track records in the area of life product developments
• Ability to work in a team effectively while managing tight timelines and working in a fast-paced environment
• Independent and able to manage relationships with internal and external stakeholders

Education

• Degree in Actuarial/Marketing/Business Administration/Mathematics or related discipline

Language

• English

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

• All deliverables and correspondence be written in readily comprehensible English Language.

• The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

We are pleased to have a vacancy for the position of Project Manager;

Responsibilities/Duties:

• Project management, coordination, implementation, execution, control and completion of specific projects.
• Assemble, coordinate project staff and provide direction and support to project team.
• Delegate tasks and responsibilities to appropriate personnel.
• Manage project resource allocation.
• Plan and schedule project timelines.
• Constantly monitor and report on progress of the project to all stakeholders.
• Present reports defining project progress, problems and solutions.
• Implement and manage project changes and interventions to achieve project output.
• Identify and resolve issues and conflicts within the project team.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas.
• Coach, mentor, motivate and supervise project team members and contractors and influence them to take positive action and accountability for their assigned work.
• Attend site meeting and liaise with site staff, supervisors, foremen and suppliers.
• Adhoc assignments.

Job Specifications/Requirements;

• 3 to 5 years of working experience in related industry with relevant site experience.
• Must have working experience in LTA works building MRT tracks.
• Must have comprehension for written or verbal graphic instructions.
• Must possess good troubleshooting skills and excellent problem solving skills.
• Must be a good monitor and decision maker.
• Good team player and customer-focused with excellent communication skills.
• Able to work independently with minimum supervision and under pressure.
• Must be self-motivated.
• Must be able to read drawings.

Suitable candidates will have the opportunity to work in island-wide projects.

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

Job Overview:

As a Project Manager, you will be responsible for overseeing the production, assembly, installation, and commissioning of equipment. You will manage the entire project lifecycle from the design phase through execution, ensuring successful project closure and handover. You will work closely with internal stakeholders on the routine projects, coordinate with subcontractors, and ensure compliance with quality procedures and regulations.

Key Responsibilities:

• Manage the full project management lifecycle from design to project closure, including pre-delivery checks, testing, and handover.
• Attend project kickoff meetings to understand project scope, schedules, and deliverables.
• Coordinate the preparation of project drawings and documents, and review and implement change orders and amendments.
• Coordinate and schedule engineers and technicians to meet project deadlines.
• Prepare and monitor project schedules, coordinate with subcontractors, and gather information from suppliers.
• Manage pre-delivery testing, on-site installation, termination, and commissioning of equipment.
• Conduct technical reviews of plans to ensure compliance with codes and regulations.
• Continuously monitor project performance and provide accurate monthly project status reports to the management.
• Ensure compliance with all related quality procedures and departmental Business Continuity Plans.
• Perform any other duties of a similar nature or level as required.

Qualifications and Skills:

• Bachelor’s degree in engineering, Project Management, or related field.
• Proven experience in project management, preferably in energy and offshore sector or marine navigation systems.
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
• Proficiency in project management tools and software.
• Knowledge of quality procedures and regulations.
• Ability to thrive in a fast-paced environment and adapt to changing priorities.
• Certification in Project Management (e.g., PMP) is a plus.

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 5 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

· Independent and highly organized Project Designer with minimum 3 years of experience in Luxury Residential, Hospitality and F&B Interior design.

· Work closely and reports to Project Director. Able to follow through projects from start to completion.

· Minimum 3 years of experience in project and site coordination.

· To work closely with the team, as well as with other consultants (architect, engineer, lighting designer) and client.

· Strong in technical details, able to check through shop drawings.

· Able to plan internal work schedule as well as project schedule.

· A good team player, communicator, self-motivated and meticulous in details.

· Bilingual (Good command of English and Mandarin is a essential, to handle enquiry from Chinese speaking client and supplier from China).

· Proficient in Autocad, Photoshop & MS office

· Enjoy travelling for work (In Asia)

· Available in short notice.

· Singaporean / PR are welcome.

Job Responsibilities:

• Maintain and strengthen relationships with existing mining companies and suppliers across various categories.
• Oversee procurement of imported Iron Ore and other related commodities.
• Identify and explore new business opportunities within the iron ore sector.
• Collect and analyze market data on Iron Ore to inform business decisions.
• Develop and execute effective sourcing strategies to expand the supplier base for Iron Ore.
• Collaborate with the Iron Ore sales and marketing teams to gather market intelligence, providing insights to the research team for trading strategy development.
• Negotiate contracts with clients, ensuring favorable terms for both parties.
• Coordinate with sales and freight teams to ensure smooth operations.
• Perform any other ad-hoc tasks as assigned by management.

Job Requirements:

• Bachelor’s degree or higher, preferably in international trade, business, or a related field.
• At least 3 years of experience in trade operations, particularly in the import and export of commodities. Overseas work experience is an advantage.
• Familiarity with Iron Ore procurement, sales, and logistics is a plus.
• Strong communication, negotiation, and interpersonal skills.
• Proactive, responsible, and able to work well in a team environment.
• Proven experience in commodity procurement.
• Able to work under pressure with a positive, flexible attitude.
• Honest, with a strong ethical approach to work.
• Excellent communication skill.

Responsibilities

• Lead project team and facilitate their ability to complete the project on time
• Manage and oversee the day-to-day management of projects and on-site works
• Responsible for ensuring smooth implementation and monitoring of work progress.
• Supervise workers and sub-contractors to ensure works are carried out as per schedule and in good quality
• In charge of the planning, assessment and implementation of the whole project safety system and ISO system
• Communicate and coordinate with clients and consultants, clarify requirement, plan, monitor and control the project, including carrying out implementation of the project.
• Preparation of site progress report and necessary documentation and attend daily site meetings
• Identify and resolve site issues effectively and efficiently.

Requirements

• Degree or Diploma in Electrical Engineering or its equivalent
• Min 5 years relevant experience with at least 3 years project management experience at local projects
• Strong technical abilities and interpersonal skills
• Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.
• Able to communicate effectively at all levels.

About the company:

I am excited to be representing a renowned company specializing in the development and execution of high-quality trade fairs and industry events.

The team is seeking a enthusiastic sales manager to be responsible for maximizing revenue through both existing and new customer relationships, ensuring customer satisfaction and long-term growth.

Key responsibilities:

• Manage assigned key accounts, cultivating strong relationships with stakeholders through a consultative approach.
• Achieve and exceed revenue targets for both shows and personal goals by identifying and developing new sales opportunities into long-term relationships.
• Conduct thorough market research.
• Work closely with internal teams and attend events to ensure client satisfaction, address concerns, and contribute to show features and special projects.

Requirements:

• 3 to 5 years of experience in B2B sponsorship and exhibition sales.
• Experience in contract management, proposal writing, and CRM usage.
• Ability to cross-sell and upsell opportunities, identify new business leads, and cultivate strong client relationships.

If this sparks at interest for you, drop me a message / apply!

EA License No.: R22109322

Agency License No.: 11C4388

Roles & Responsibilities

We are seeking qualified and self-motivated professionals to join in our assurance practice, serving clients internationally across different industries.

Job Highlights

· Friendly and caring colleagues and managers

· Proximity to MRT stations

· Good starting salary with annual increment and bonus

· Good benefits and working environment

· Good career progression

· 5 days work week

· Friendly culture, understanding management, open concept office

· Opportunities for quality learning and experience

· Offers challenging career and great career opportunities ahead

· Opportunities to travel overseas for work after traveling restrictions are relaxed

Responsibilities

· Lead and manage on-site fieldwork to ensure a smooth audit process.

· Review and assess risks, document and evaluate key controls, map out process flows, and identify significant issues.

· Demonstrate expertise in relevant reporting frameworks and related financial reporting matters.

· Participate in providing on-the-job training by sharing experience and knowledge.

· Maintain the highest professional and service standards.

Requirements

· A degree in Accountancy or equivalent professional qualification in Accountancy

· Minimum 6 years of external audit experience

· Good command of the English language

· Team leader and a people developer· Professionalism, dependability, integrity and trustworthiness combined with a cooperative attitude

· Proactive in problem-solving and client management

Interested candidates are invited to apply online

Only shortlisted candidates will be notified. Thank you for applying.

Job Description:

Position Overview:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring smooth service, managing staff, and maintaining high standards of customer satisfaction.

Key Responsibilities:

Operations Management:
--Oversee the daily operations of the restaurant, including front-of-house and back-of-house activities.
--Ensure the restaurant operates efficiently, maintaining the highest standards of food quality, service, and cleanliness.
--Monitor inventory levels, order supplies, and manage stock to prevent shortages and minimize waste.
--Develop and enforce operational procedures and ensure compliance with health and safety regulations.

Staff Management:
--Recruit, train, and supervise restaurant staff, including servers, cooks, and cleaning personnel.
--Assign duties and responsibilities to staff based on their strengths and experience.
--Conduct regular performance evaluations and provide feedback to team members.
--Schedule shifts and manage labor costs effectively.
--Promote a positive work environment and encourage teamwork.

Customer Service:
--Ensure guests receive exceptional service and a memorable dining experience.
--Address and resolve customer complaints and concerns in a professional and timely manner.
--Implement strategies to increase guest satisfaction and loyalty.

Financial Management:
--Manage the restaurant's budget and monitor expenses to ensure profitability.
--Analyze financial reports, track sales trends, and make adjustments as needed.
--Implement pricing strategies and manage promotional activities to maximize revenue.
--Oversee cash handling procedures and ensure accuracy in financial transactions.

Marketing and Promotion:
--Collaborate with marketing teams to promote the restaurant and attract new customers.
--Develop and execute local marketing campaigns, special events, and promotions.
--Maintain a presence on social media and review platforms to engage with guests and manage the restaurant's reputation.

Compliance and Safety:
--Ensure the restaurant complies with all relevant regulations, including health, safety, and licensing laws.
--Conduct regular inspections to ensure a safe and clean environment for both guests and staff.
--Implement and enforce proper sanitation and food safety practices.

Requirements:

experienced required

About the role

· The Operations Manager directs, plans, organizes and controls all activities of the manufacturing operations (production and production support) in order to meet short, medium and long term production goals.

· The Operations Manager sets and monitor performance of the Plant against balanced scorecard set targets, following all the standards in areas such as people, safety, food safety, quality, manufacturing efficiency, and productivity.

· They ensure and nurture a culture of “Safety, Food safety First and Quality always” mindset across their department, in line with the Barry Callebaut Go4Zero objective (0 accidents, 0 defects, 0 delays, 0 impact). She/he/they have the responsibility to act and speak up when deviations cannot be solved locally (example: supplier quality)

· She/he/they ensures compliance with all relevant regulations on a country, local or global level, and constantly seek improvements through lean principles and people capabilities development towards achieving best in class performance.

Key responsibilities include

Operations Manager focus is to ensure that production targets are met, and the facility operates efficiently, safely, and in compliance with all relevant regulations. He/she/they take responsibility to:

· Ensure the safety of all employees, be familiar with and implement all relevant regulations related to safety, food safety, and environmental protection and always ensure compliance - Monitoring and improving safety, food safety and environmental performance.

· Work with the QA department to implement, execute and maintain the quality management system.

· Lead, direct, and control the day-to-day operational activities of the factory to achieve the quality, operational and financial objectives on short and medium-term in line with the overall master plan.

· Hire and develop people: providing learning, growth, building culture and a strong cross functional collaborative approach.

· Be a leadership role model living Barry Callebaut values and practicing servant leadership

· Support the definition and execution of the budget; monitor the cost and effectiveness of production activities to optimize resources, prioritize spending, and achieve volume, quality, and manufacturing standards.

· Identify and implement process improvements, lean manufacturing initiatives, and new technologies to increase efficiency and reduce waste.

· Manage the infrastructure and assets of the operations areas and ensure the factory remains under hygienic conditions

· Maintenance and equipment management: Overseeing the maintenance and repair of equipment and machinery to minimize downtime and ensure smooth production processes.

About you

· Bachelor or Master Degree in Engineering or similar Technical field

· Minimum local language fluency plus English (advanced)

· Knowledgeable in MS Office Suite, SAP Systems and other applications used in manufacturing e.g. scheduling, CMMS, MES, etc

· Strong technical background supporting continuous improvement work environment

· Proven business and people management skills

· Experience in Leading operational teams and Unions/Works Council context

· Detailed knowledge of plant and manufacturing functional disciplines

· Change Manager seeking Continuous improvement through lean principles and people capabilities development

· Strong interpersonal and communication skills

· Knowledge of latest quality and safety laws / regulations

· Can prove strong focus on procedures (standardizing)

· Good problem-solving abilities

· Acts as a servant Leader

· Excellent communication (written and verbal) skills both upward and downward

· Works well under pressure, enabling his/her team to thrive under all circumstances

· Strong attention to detail

· Strong analytical and problem-solving capabilities

· Comfortable with managing positive change

· Self-starter and results driven mind set and discipline to sustain results

· Multitasking and time-management skills

· Change Manager seeking continuous improvement through people capability development

Kenoil offers comprehensive services in oil and gas trading and bunkering, delivering equipment, support, and logistics solutions to ensure efficient operations. Our core values include integrity, accountability, teamwork, and continuous improvement, with a strong focus on personal growth and collaboration.

At Kenoil, we create a supportive environment where you can thrive, contribute, and be part of a successful team. Join us and help shape the future of the energy industry!

Job Summary:

We are looking for a highly skilled and motivated Accounts Manager to lead our financial operations and contribute to our strategic growth. In this role, you will oversee financial reporting, budgeting, and compliance while mentoring a dedicated finance team. Your expertise will play a pivotal role in ensuring our operations align with regulatory standards and business objectives. If you thrive in a fast-paced environment and are excited to work in the marine sector, we want to hear from you!

Responsibilities:

1. Manage and oversee the daily operations of the accounts department.

2. Ensure timely and accurate preparation of financial statements, reports, and budgets.

3. Conduct regular audits to ensure compliance with internal policies and external regulations.

4. Develop and implement accounting procedures to improve efficiency and accuracy.

5. Coordinate and liaise with external auditors, tax consultants, and regulatory authorities.

6. Supervise and mentor accounts staff, providing guidance and support as needed.

7. Review and analyze financial data to identify trends, variances, and opportunities for improvement.

8. Collaborate with other departments to support business objectives and initiatives.

9. Participate in strategic planning and decision-making processes related to financial management.

Requirements:

1. Bachelor's degree in Accounting, Finance, or related field; CPA or equivalent qualification preferred.

2. Minimum 5 years of experience in accounting or auditing roles, with at least 2 years in a managerial capacity.

3. Strong understanding of accounting principles, financial reporting standards, and regulatory requirements.

4. Proven track record of managing audits and ensuring compliance with internal controls.

5. Experience with financial analysis, budgeting, and forecasting.

6. Excellent leadership and interpersonal skills, with the ability to effectively communicate and collaborate with diverse teams.

7. Detail-oriented, analytical mindset, with a focus on accuracy and problem-solving.

8. Ability to thrive in a fast-paced environment and manage multiple priorities effectively.

Job Description: Restaurant Manager

Position Overview:As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant. Your primary goal will be to ensure excellent customer service, manage staff, maintain quality standards, and drive profitability. You will work closely with the management team to uphold the restaurant's reputation and achieve its business objectives.

Key Responsibilities:

1. Staff Management:Recruit, train, and supervise restaurant staff, including servers.
   Schedule shifts and assign duties to ensure optimal staffing levels and smooth operations.
   Provide ongoing coaching and performance feedback to employees, fostering a positive work environment.
   
2. Customer Service:Ensure that guests receive exceptional service by maintaining high standards of hospitality and addressing any issues or complaints promptly.
   Monitor customer satisfaction levels and implement strategies to enhance the dining experience.
   
3. Operations Management:Oversee day-to-day activities, including food preparation, inventory management, and cleanliness.
   Maintain compliance with health and safety regulations, food quality standards, and sanitation procedures.
   Manage restaurant finances, including budgeting, cost control, and revenue optimization.
   
4. Quality Control:Uphold quality standards for food, beverages, and service, ensuring consistency and customer satisfaction.
   Conduct regular inspections to assess cleanliness, organization, and adherence to operational procedures.
   
5. Marketing and Promotion:Collaborate with the marketing team to develop and implement promotional strategies to attract customers and drive sales.
   Monitor market trends and competitor activities to identify opportunities for growth and differentiation.
   
6. Administrative Tasks:Maintain accurate records of inventory, sales, and expenses.
   Prepare reports for management, summarizing key performance metrics and areas for improvement.
   

Qualifications:

• Proven experience as a Restaurant Manager or similar role in the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written.
• Solid understanding of restaurant operations, including food and beverage management, staffing, and customer service.
• Proficiency in basic accounting principles and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required