What we're looking for

We are seeking for Deployment Manager who is responsible for the deployment of LR OneOcean and partner products to end users globally. These software deployments may be supporting a new business win or upgrading current customers to our latest software version.

What we offer you

• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
• A Full time permanent role.

The Role :

• Deployment Managers are a key cog in the revenue generation engine of LR OneOcean, helping to realise new revenue as quickly as possible. They support account retention through helping customers negotiate their first interaction with the product, also supporting adoption and advocacy through each and every customer touch point they have.
• Through solid technical knowledge and the ability to understand customer requirements, they help advise customers on what will make each deployment a success and build project plans to deliver this. They leave the customer with functional software and trained staff.
• They work cross functionally with sales, support and development to put the customer first and guarantee their success.
• The Deployment Manager is responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. A breakdown of those responsibilities is as follows;

Deployment

• Support with pre-sales activity as required to ensure the sale is optimised for deployment.
• Own each deployment project through all phases of scoping, requirements capture, planning, reporting and successful execution.
• Validate the handover data, ensuring that all details required from Sales are present and correct before the onboarding process starts
• Be the point of contact between LR OneOcean and the end user (ship-based stakeholders) during deployments.
• Support communication between LR OneOcean and the customer (office-based stakeholders) during deployments. Support the addition of subscriptions into the internal business system.
• Manage input required from 3rd party providers (e.g. Marlink or Inmarsat).
• Set up project governance and provide clarity and ownership of deployment reporting, ensure all stakeholders have easy access to updates and status.
• To ensure that any physical goods required for a software deployment are delivered in a timely manner, and if necessary, coordinated with any outfit management / physical product supply
• To assist the vessel where necessary in the installation of any hardware / software.
• Customer training is required for deployment of LR OneOcean products and Services to ensure that this is efficient through use of technology.
• Work with the Support Team in managing any technical issues that may arise during installation and commissioning.
• Confirm with customer that all services are working and that the end user understands the essential basics of managing the subscribed services.

Post deployment

• Monitor the performance of key customer software, ensuring the deployed set up remains in optimal condition and act as a point of escalation for technical representatives of the customer.
• Support customers with the deployment of upgrades.

Knowledge Management

• Be an active member of the Deployment Knowledge Base, regionally and globally, helping to make the deployment process as efficient as possible.

Other

• Support product development activity, to ensure the product is optimised for deployment.
• Conduct CSAT surveys during listening points in the deployment and post deployment journey, to ensure customer satisfaction levels remain high.
• Support new releases with deployment testing.
• Provide cover for holidays for cluster / non-cluster roles.
• Travel within the APAC and overseas may be required and is considered an occasional feature of this role. Requests could be made at short notice.
• Provide out of hours support / assistance in emergency or time sensitive situations (either in on call or shift pattern).
• Any other task determined necessary by line management.

What you bring

1. Diploma or Bachelor’s degree in Maritime Navigation or Mechanical Engineering or equivalent and/or Chartered/Professional qualification and a member of a relevant professional institution.
2. Relevant experience in the Deployment Manager and responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. Deployment software installation, troubleshooting.
3. Proficiency in the English and Mandarin Chinese Language commensurate with the work and to demonstrate effective interpersonal skills.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply.

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible.
• Communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• At least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disabilityconfident

Copyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy. The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, o land and in the air - for the benefit of the public and the environment (Group entities).

Job Responsibilities

Drive Profitable Business Growth

• Develop and implement sustainable business and route-to-market strategies for export markets through collaborative partnerships with distributors.
• Utilize a data-driven approach to gain market insights and translate them into actionable business plans (e.g., Consumer, Channel, Customer Plans) to achieve business objectives.
• Collaborate with distributors to generate brand awareness and trial initiatives for JDE brands.
• Identify, research, and execute potential business opportunities in both existing and new markets.

Distributor and Stakeholder Management

• Select and manage distributors, including contract negotiations and relationship management.
• Negotiate and formalize agreements with distributors, taking into account trade allowances and contractual conditions
• Engage in channel and account planning activities, defining sales and go-to-market plans with distributors.
• Work with stakeholders to plan and organize resources, such as shipping schedules and marketing activations.

Pricing and Sales Management

• Optimize the positioning of global and local brands in export countries, aligning with growth and cost targets.
• Develop pricing strategies, including general pricing, promotional pricing, and trade margins, to meet targets within agreed pricing ranges.

Job Requirements

• Minimum 5 – 8 years in international commercial business
• Proven track record on defining and implementing the sales strategy in the best way in different countries.
• Proven ability to manage multiple distributors efficiently, driving sustainable and profitable business growth.
• Proven track record in leading and motivating sales teams to achieve targets
• Strong financial understanding, with experience in managing a P&L.

Your Role

We are seeking a highly motivated and experienced Shop Manager.

To oversee daily operation of the shop, ensuring efficiency and profitability. Maintain high store standards and conditions and foster a positive environment.

Job Descriptions

1. Store Operations

• Managing all aspects of shops operations, including opening ans closing procedures, cash handling, inventory management, and maintaining shops cleanliness and organization.

2. Sales and Profitability

• Achieve sales targets, monitoring performance, and implementing strategies to achieve sales goals.

• Analyzing sales data and identifying opportunities for growth.

• Monitoring expenses and proposing cost control measures to maximize profitability.

3. Staff Management

• Implement training programs, and supervising store start.

• Setting performance expectations and providing ongoing feedback.

• Scheduling shifts and managing payroll.

• Motivating and engaging employees to ensure a high level of customer service.

• Present sales, revenue and expenses reports and realistic forecasts to the management team

4. Customer Service

• Ensuring exceptional customer service standards are met by the store staff.

• Handling customer inquiries, complaints, and resolving any issues that may arise.

• Creating a positive shopping experience for customers and building customer loyalty

5. Safety and Security

• Ensuring compliance with safety and security procedures.

• Implementing loss prevention measures to minimize theft and protect company assets.

6. Relationship Management

• Building and maintaining positive relationships with customers, suppliers, and vendors.

• Collaborating with other departments, such as human resources, to ensure effective communication and coordination

Requirements and skills

• BS/MS OR degree in business administration or a related field

• Successful previous experience as a sales representative or sale manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

The Deputy Project Manager is responsible for assisting the Project Manager on the progress of site works and manpower related aspects of the project.

Job Responsibilities

• Prepare master construction program and catch-up program, if applicable.
• Ability to plan for site access during different stages of work and tower crane location erection & dismantling.
• Ability to resolve drawing discrepancies prior to start work and settle drawing issue with technical team & consultants
• Ability to know how to work out prelims, budgeting and monitor cost report.
• Ability to manage Subcontractors and plan in progress for all works on site.
• Involve in planning all works on site, including program schedules and construction methods, forecast equipment, material and manpower requirement, and control usage and wastages of all.
• Communicating with clients and their representatives (architects, engineers), including attending regular meetings to keep them informed of progress.
• Overseeing quality control and health and safety matters on site.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/department.
• Maintaining good relationship and liaison with stakeholders, i.e. consultants, clients and subcontractors
• Adhere to safety practices in the workplace.

Job Requirements

• Degree in Civil Engineering from a recognized University
• With 8 years of relevant work experience in mixed development (i.e. hotel and condo) building projects
• At least have 1 full cycle of the project with project value of $100M and above
• Good grasp of end-to-end construction process, methodology and other technical expertise and knowledge
• Good interpersonal skills, stakeholder management skills, problem-solving skills
• Proficient in Microsoft Project
• Good knowledge on method statements
• Knowledge on planning access and site setting up plan
• Ability to read and understand drawings to solve site issues

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Role Overview:

As an Account Manager and Controller at our company, you will play a crucial role in overseeing both the financial aspects and the supply chain management of our vegetable supply business. This position requires flexibility to work during public holidays and occasional night shifts to ensure smooth operations, particularly when ordering vegetables from overseas suppliers. You will be responsible for managing sales operations, coordinating with suppliers, and ensuring financial accuracy and compliance.

Roles and Responsibilities:

Financial Management and Control:

1. Oversee all financial activities, including budgeting, forecasting, and financial reporting.

2. Ensure compliance with accounting standards, regulations, and company policies.

3. Implement and maintain internal controls to safeguard company assets and prevent fraud.

4. Conduct regular financial analysis to identify trends, variances, and opportunities for improvement.

5. Coordinate and manage audits, addressing findings and implementing corrective actions as necessary.

Supply Chain Management:

6. Coordinate with overseas suppliers to ensure timely and cost-effective procurement of vegetables.

7. Monitor inventory levels and manage stock replenishment to meet demand.

8. Optimize logistics and distribution processes to minimize lead times and reduce costs.

9. Collaborate with the operations team to ensure efficient handling and storage of vegetables.

Sales Management:

10. Develop and implement sales strategies to achieve revenue targets and expand market share.

11. Identify new business opportunities and develop relationships with wet markets and restaurants.

12. Monitor sales performance and analyze market trends to adjust strategies as needed.

13. Provide sales forecasts and insights to support inventory planning and procurement decisions.

Team Leadership and Collaboration:

14. Lead a team of sales representatives and administrative staff, providing guidance and support.

15. Delegate tasks and set performance targets, ensuring alignment with company objectives.

16. Foster a collaborative and results-driven work environment, promoting teamwork and accountability.

17. Coordinate cross-functional efforts with other departments, such as operations and marketing, to achieve common goals.

Flexibility and Availability:

18. Demonstrate flexibility to work during public holidays and occasional night shifts to meet business needs.

19. Coordinate schedules and workload distribution to ensure adequate coverage and timely completion of tasks.

20. Respond promptly to urgent matters and effectively manage priorities in a dynamic environment.

Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field.
• Proven experience in financial management, supply chain management, and sales, preferably in the agriculture or food industry.
• Strong understanding of accounting principles, supply chain processes, and sales strategies.
• Proficiency in financial analysis, budgeting, and reporting.
• Excellent communication, negotiation, and interpersonal skills.
• Leadership abilities with a track record of effectively managing teams and driving results.
• Ability to thrive in a fast-paced and unpredictable environment, demonstrating adaptability and resilience.
• Commitment to continuous learning and professional development.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role

Assistant Restaurant Manager (Nobu Singapore)

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Nobu Singapore.

What you will do

• Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives.
• Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly.
• Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge.
• Facilitate communication within the front-of-house team, and oversee new hire onboarding and training.
• Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you will bring

• Minimum of 4 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
• Skilled in building and maintaining relationships across departments and with guests.
• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

At PDS International, there are no boundaries. With the practicable support from the Company, our Sales Representatives meet and exceed their sales targets, and play a crucial role in developing the business.

We have expanded regionally in SE Asia and are actively looking for new talents to be part of our growth. You will be given the opportunity to leverage your industry knowledge and connections to develop sales leads, maintain and expand the clientele, as well as to promote the Company’s products and services.

JOB RESPONSIBILITIES:

Your key responsibilities are to increase sales of existing accounts, establish new sales accounts, promoting Company’s products and services, and effectively meeting the Company’s set annual sales targets.

1. Development of Sales Opportunities via Existing Accounts

• You are responsible to generate new sales by nurturing and developing existing customer accounts.

• You are to seek opportunities to recommend new products and services by evaluating customer applications, current product results, identifying present and future needs.

• You are to develop an effective sales pipeline to facilitate higher visibility of sales leads, allocating sufficient and efficient sales efforts to convert leads to sales, and better forecasting of sales potential.

• You are to nurture existing business relationship to ensure continuous growth and consistently provide professional account management to clients to maximize overall revenue in the long run.

• You are to serve as day-to-day point of contact for customers, promote our Company’s products/solutions, maintain client satisfaction, upsell and cross sell when appropriate.

2. Customer Acquisition Strategy

• You are responsible to source for new sales accounts.

• You are to plan and suss out new channels to generate new leads that results in bringing in new sales accounts.

• You are to cold call by conducting telemarketing, door to door sales, and deploying digital marketing activities as part of your sales efforts to continually develop new sales leads.

3. Market and Competitor Analysis

• You are to research and survey your customer needs and identify competitor presence.

• You are to perform incisive and insightful market research, consistently track and remain sensitive to fluctuations in market demand and supply, pricing and changes in sales strategies.

• You are to track and seek opportunities for new customers.

• You are to develop effective strategies to overcome competition.

4. Pre & Post Sales Activities

• You are to follow up and follow through on sales leads expediently. This includes but not limited to preparing sales proposals/quotations/tender documents, presentations and product/application demonstrations.

• You are to keep track, monitor and review customer back orders and keep your customers updated.

• You are to submit weekly sales activity report to your HOD to account for your time, sales efforts and review your pipeline sales strategy.

• You are to analyse your accounts purchase history, buying trends and behaviour.

• Work with other team members/function groups to meet customers’ expectation of a reliable service.

• You are to conduct application training or product demonstrations to your customers and their employees when required.

• You are to provide the Marketing Dept customer details for marketing purpose.

• You are responsible for collection of accounts receivables from your customer accounts.

5. Corporate Sales & Marketing Strategy

• Align to corporate marketing strategies and work closely with Sales and Marketing teams to execute corporate marketing initiatives and sales campaigns.

• You will participate at trade events or any events that the Company is promoting its products/services. These may be local or overseas and extend into non work day/hours.

• You are to gather and feedback on competitor and customer data for sales and marketing analysis, create awareness of industry/market trends, competitor activities and product competitiveness.

• Carry out market research, competitor and customer surveys.

• You are to liaise and attend meetings or networking sessions as and when necessary to aid business and organisational development.

• You are required to put in time and effort to self-learn products/applications and or attend training to develop relevant knowledge and skills.

JOB REQUIREMENTS:

• Proven experience in sales, preferably in outdoor or field sales.

• Excellent communication and negotiation skills.

• Self-motivated with a strong work ethic and the ability to work independently.

• A valid driver’s license is a bonus

• Ability to thrive in a fast-paced, target-driven environment.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a compassionate and team-oriented individual who is comfortable interacting with students and committed to supporting their mental well-being and personal growth. The successful candidate will be contributing to the following key areas:

• Training and Workshops: collaborate with the team to curate, develop and conduct training sessions and workshops targeted at graduate students and thesis advisors
• Mental well-being support: assist in implementing a mental well-being support & management framework that includes both preventative and reactive models of care. Provide supportive interactions with students to address their mental well-being needs.
• Partnerships: Work with relevant NUS stakeholders
• Business Partnering & Support: Attend monthly Student Support Managers (SSM) meetings and ultimately be point-of-contact for SSMs across faculties/departments, providing consultancy and support to departments, and leading case discussions.
• NUSGS Student Life and Wellbeing initiatives:

1. Support the team in providing administrative, operational support and creation of publicity material for the initiatives, programmes and events (e.g. focus group discussions, workshops, seminars and induction program)
2. Support the team in content creation for various programmes that provides holistic repertoire of skills and experience to equip graduate students and support thesis advisors.
3. Actively engage, contribute, and cooperate with team members to ensure the smooth execution of all activities.

Qualifications

• High proficiency in project management and organisational skills.
• Experience in coordinating workshops/seminars/events.
• Strong writing skills, IT skills and creativity to create content and publicity materials for events, workshops etc.
• Strong interpersonal and communication skills, and able to work collaboratively in a team-oriented environment.
• Comfortable interacting with students
• Experience in digital marketing and content development would be advantageous.
• A BSc in psychology, counselling or social work from an accredited institution is preferred, but not compulsory

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• To assist in the data entry of MSc application processing
• To assist in the checking of any potential fraudulent cases pertaining MSc applications
• To assist in other MSc graduate student administrative duties

Qualifications

• GCE ‘O’ Level or equivalent or higher.
• 3 to 5 years of related working experience preferred.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

This is an operational position within the Asia Centre for Health Security (ACHS). The incumbent will be part of the team to support the core functions of the centre. Their duties would include administration, education and training, collaboration and partnership, and secretariat functions.

Duties & Responsibilities
Working under the direction of the Director and Head of Operations at the ACHS, the Assistant Manager will be part of the team to support the core duties of the centre:
a) Centre Administration
- Point of contact between researchers and various administration departments to support the management of research projects
- Support researchers to draft, review, negotiate and execute research agreements by working closely with researchers, collaborators and internal and external legal offices
- Liaise and support the centre's leads and research staff to meet the centre's objectives of the centre
- Support finance administration, payment and procurement and secretariat duties; tracking and reporting; and communications

b) Education and Training inclusive of the Tabletop Simulation Exercises for Health Security Preparedness and Response; and the convening of meetings and roundtables
- Support Centre Leads in organising training activties, including the tabletop simulation exercise and convening of meetings and roundtables. The responsibilities include event management, registration, on the ground support, liaising with international participants and logistics arrangements including organising venue, travel and room bookings
- Administrative support for the establishment of the ACHS fellowship program in health security
- On the ground support for public seminars, workshops, courses and training held in person and online

c) Collaboration & Partnership
- Liaise and work closely with local, regional and international partners and collaborators, this includes providing support for policy roundtables and panel discussions and the building a network of experienced experts in health security

d) Provide secretariat support for the centre (Faculty Meetings, International Advisory Panel), this includes arranging of meetings, preparation of slides, notes of meeting, communication and dissemination of information, and collation of reports

e) Work closely with other offices in the school, e.g. finance, HR, IT and GHO and university, e.g. OLA, ODPRT, CPO to take forward all administrative tasks, including discussion, collaboration and problem-solving on complem situations

f) Other duties assigned by the Director or Head, Operations

Qualifications

• Applicants are expected to have at least a Bachelor degree from a recognised institution with at least five years of experience in an administrative position within the academic, research or healthcare sector
• Strong administrative skills and experience in supporting projects such as convening meetings, organise training and workshops, service contracts, financial administration, or equivalent experience
• Experience organising events, in-person and online is a requirement
• Excellent written and oral communciation skills, with the ability to summarise content, prepare slides, reports and content
• A good team player who is self-motivated, well organised and with the ability to work well under pressure and tight deadlines
• Effective at problem-solving, able to take initiative to learn on the job and manage various responsibilities.
• IT systems savy and proficient in Microsoft Office Applications
• Knowledge of NUS processes and systems is an advantage
• Strong interpersonal and negotiation skills, and ability to interact effectively with all levels of associates, including senior leadership

Our client is a leading player in helping companies and countries to optimize energy systems and reduce carbon emissions by data analytics.

Job Summary

We're seeking an Operations and Maintenance Specialist to join our team.

As a seasoned expert in both operational technology (OT) and information technology (IT), you'll oversee the operations and maintenance of our client’s product and applications.

Your expertise will span Resource Management, Building Management, and Carbon Management.

Key Responsibilities

• Serve as the primary point of contact for customers, providing top-notch support and ensuring seamless issue resolution.
• Develop and implement comprehensive operations and maintenance strategies to optimize system performance, capacity, and compliance.
• Collaborate with cross-functional teams, including Sales, Product, and R&D, to identify and address customer concerns, and drive process improvements.
• Conduct regular system audits and risk assessments to ensure adherence to ITIL regulations and ITSM best practices.
• Foster a culture of continuous improvement, identifying opportunities for optimization and implementing changes to enhance customer experience.

Requirements

• A minimum of 5 years' experience in IT operations, technical support, or technical account management.
• Proven track record in managing high-profile customers and delivering exceptional service in a client-facing environment.
• Expertise in managing cloud services, Kubernetes, serverless environments, Docker, and Ubuntu operating systems.
• Hands-on experience with database management systems, including MySQL, PostgreSQL, ClickHouse, Redis, and Kafka.
• Understanding of streaming technology, including Kafka, and ITIL regulations.
• Azure or AWS professional certification is a plus.
• Excellent communication, interpersonal, and project management skills.

What We Offer

• A dynamic and supportive work environment
• Opportunities for professional growth and development
• Collaborative and innovative culture
• Competitive salary and benefits package

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Overview

Reporting to the Head, Insight and System, RHS Office (RHSO), the appointment holder will help to manage and support the development of digital engagement plans and projects with HealthierSG (HSG) Customer Relationship Management (CRM) system and learning management system. The appointment holder will also support data governance and protection in RHSO.

Job Responsibilities

You will be responsible for the following:

1. Digital engagement with HSG CRM

· Establish a digital strategy for the residents in NUHS cluster using HSG CRM

· Responsible for business-as-usual operations of the CRM

· Monitor progress and update to management on a periodic basis

· Support the HealthSG Taskgroup meetings.

· Support NUHS teams in running campaigns according to NUHS Comms editorial calendar, and NUHS event calendar

· Manage stakeholder engagements to adjust and implement changes to the operational workflows and service delivery for better outcomes

2. Development of RHSO Learning Management System

· Define the strategy and roadmap for RHSO’s learning management system (LMS).

· Devise and optimize workflow processes

· Engage and support stakeholders, perform requirements gathering and ensure operational feasibility.

· Perform procurement of LMS (new or renewal) including contracts and agreements review with internal and external stakeholders.

· Responsible for business-as-usual operations and managing of resources (manpower, budget, etc) for RHSO’s learning management system.

· May include use of multimedia and digital software in graphic design, video editing, web/UI/UX development and animation creation.

3. Data governance and protection

· Work with data protection leads from other Divisions to ensure RHSO compliance with Personal Data Protection Act (PDPA) and MOH’s data-related policies and initiatives

· Provide support/ advice on enquiries from other Divisions for use-cases or initiatives that would require data related actions (e.g. storage, transfer, encryption).

· Provide incident management advice and/or support as needed and ensure that data incidents and breaches are responded to and managed effectively.

· Review Data Sharing Agreements that may be entered into between RHSO and other organizations when needed

· Plan and develop training and communications materials for RHSO staff

Requirements

· A degree from a recognized university, with minimum 7 years of relevant working experience, preferably within healthcare industry

· Relevant working experience in product management for IT or learning management systems (2 years min), with previous deployment of educational IT resources as a plus

· Experience in managing interactions and integration across different departments/teams

· Proficiency in the domain of data protection, data governance and PDPA obligations

· Good interpersonal, written and verbal communication skills

· Previous experience in UI/UX development, digital design, animation and video editing work as a plus

Position Summary / Project Description

As a PM within the Program Management Office (PMO), the resource will be responsible for initiating, managing, and reporting on Cluster related projects and programs.

Ensures the timely execution of key deliverables, such as project approvals, costings, and resource planning. Additionally, there is the need to monitor and report on delivery balance scorecard KPIs, including budget utilization, and address any areas of concern in collaboration with stakeholders.

The candidate must be a proactive and detail-oriented individual with proven experience in projects & programs management and have good interpersonal skills to work with the various business functions.

Role and Responsibilities

• Manage day-to-day activities in the Program Management Office for related Logistics projects.
• Analyze with project managers on project timeline plan and ensure timely execution of key deliverables such as project approval preparations, costings and resource planning.
• Report and analyze delivery balance scorecard KPIs, including budget utilization and highlight any areas of concerns and work with stakeholders for resolutions
• Lead and monitor closely all functional groups (IT), Operations and partners (if any) to ensure facility/ manpower/ system readiness.
• Initiate & implement process improvements opportunities to and performance dashboard for all stakeholders.
• Closely organize, monitor and implement projects with teams to ensure speedy operational stabilization, risk mitigations, signoffs and ensure closure.
• Manage and operationalize demand management process and guidelines with rigor in governance & compliance for yearly workplan.
• Organize, and support key users’ trainings, workshops, planned of FAQs using GenAI, roadshows and events for materials/documentations.
• Support program/project IT audits with stakeholders and related secretariat duties.

Requirements / Qualifications

• Degree holder with 7-10 years of relevant working experience or Diploma holder in any discipline.
• Working knowledge of process flow design and analysis, documentation work products including manuals, SOPs, training aides and process documents.
• Programme management experience; preferably in managing programmes in a large-sized organization operating in a highly complex environment.
• Ability to think strategically; understand, interpret and apply policies as it applies to IT enablement; apply analytical and creative problem-solving skills.
• Well-developed communication, consultation, negotiation and advocacy skills and a proven ability to establish and cultivate relationships with a variety of key stakeholders.
• Proven ability to initiate, manage and report on program activities and identify issues affecting the performance outcomes of the project.
• Effective information-gathering, through meeting facilitation, one-on-one interactions and/or observations
• Proficient in Microsoft Office Excel, Word and PowerPoint

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

NUS-ISS is seeking a dynamic and experienced professional to drive the growth of our Executive Education Programmes. This role involves strategizing, leading industry engagement, and fostering corporate partnerships to enhance market presence and revenue growth. If you have a passion for business development and a proven track record of client acquisition and sectoral engagement, we want to hear from you!

• Client Acquisition and Revenue Growth: Strategically acquire new clients and meet/exceed targets for Executive Education Programmes.
• Strategic Planning: Develop and implement business plans to penetrate new markets and expand corporate engagements.
• Relationship Management: Build and maintain strong relationships with clients and industry partners.
• Programme Innovation: Analyze industry trends and develop competitive, innovative programme offerings.
• Feedback and Strategy: Provide market feedback to enhance strategic planning and increase programme relevance.

Qualifications

• A good university degree with at least 10 years of experience in business development, sales, account management, and partner engagement, with strong sectoral knowledge.
• Expertise in developing corporate executive education programmes and establishing multi-year engagements.
• Excellent communication, negotiation, and interpersonal skills.
• Experience with digital products/services is a plus.

Recruitment:

• To manage the daily operations of Student Acquisitions for full-time/part-time qualification programs.

• To ensure that admissions and acquisitions procedures are followed in line with school policies, CPE, ERF and Edu Trust regulations.

• To be responsible for the development and implementation of student acquisitions and conversion strategies to increase enquiries, applications, and conversion for all courses.

• To regularly provide analysis on enquiries and admissions data to advise the CEO/Director of Student Acquisitions on enquiry trends and market demand on existing course products.

• To liaise regularly (through the Director of Student Acquisitions) with and advise management and on issues relating to recruitment and admissions.

• To manage the planning and co-ordination of local and international outreach events e.g. Open House, Course Previews, Roadshows, Learning Journeys and liaising with relevant departments to ensure successful delivery of the events

• To plan and implement an effective department budget and ensure that all student acquisitions activity is managed within the budget.

Overseas Markets and Agents Management:

• To implement an effective system to manage a network of recruitment agents to generate production, ensure compliance with CPE amd Edu Trust regulations and high service standards.

• To manage all administrative follow ups pertaining to agents' selection, appointment, monitoring, and evaluation

• To source and develop leads in opening potential new markets with value propositions to SHATEC

Business Development:

• To manage the business development of advisory services in licensing, consultancy, and management of educational institutions,

•To be responsible for the negotiation and contract administration, of all advisory services offered.

Others:

• To ensure adherence of operational processes in work areas to compliance requirements stipulated by CPE Edu Trust and ERF.

• To support all school events.

• Any other ad hoc duties.

Product area

The name Google came from "googol," a mathematical term for the number 1 followed by 100 zeros. And nobody at Google loves big numbers like the Finance team when providing in depth analysis on all manner of strategic decisions across Google products. From developing forward-thinking analysis to generating management reports to scaling our automated financial processes, the Finance organization is an important partner and advisor to the business.

Job description

The Finance Operations team manages Google's cash transactions on a global basis and ensures that Google's incoming and outgoing cash processes are controlled, effective and efficient. As a member of this team, you'll find innovative ways to manage our complex set of transactions. You'll make processes more efficient and scalable, work to ensure the highest level of quality of our operations, and proactively minimize operational risk. Externally, you collaborate with our extended workforce partners and internally, you will collaborate across the multiple areas of the Financial Operations team.

Additional job description

The Revenue to Cash Operations team manages Google's Revenue-to-Cash processes globally across all product areas, including Ads, Digital Goods, Cloud, and Hardware. We ensure Google’s revenues are transformed to cash in an efficient, controlled and compliant manner. Our team powers Google's ambitious growth agenda by creating innovative ways to manage our complex set of billing and payment transactions, making processes more efficient and scalable, minimizing operational risk, integrating Google acquisitions and new products, connecting with new payment and invoicing partners and so much more.

Qualifications

Job responsibilities

• Design the strategy for your area in line with the team's overall direction.
• Analyze complex datasets to understand ways to improve processes.
• Provide performance reporting and analysis to executive management and risk identification and mitigation.
• Collaborate with the Revenue to Cash Operations, Cash, and AR Management organization to ensure a high standard of execution for operational activities. This includes service level agreements, adherence to documented processes and quality of results.
• Articulate data and system requirements to supporting teams, this includes capacity planning and the appropriate allocation of resources.

Minimum qualifications

• Bachelor's degree or equivalent practical experience
• 7 years of experience in financial analysis, budgeting, operations, consulting, program management, process design, process improvement, or business process re-engineering
• 3 years of experience in data and analytics
• Experience using SQL or other scripting languages

Preferred qualifications

• MBA or Master's degree
• Experience in Order to Cash operations (Credit, Collections, Cash Operations)
• Experience with SAP
• Experience working in a cross-functional, fast-paced environment leading complex operational initiatives to successful outcomes
• Motivated, strong sense of end-to-end ownership, and a collaborative mindset

Overview

The incumbent be responsible to operationalise engagement and operational strategies in support of MOH Healthier SG /Age WELL SG and play a role in the crisis response team.

Job Responsibilities

1. Support Senior Assistant Director/Assistant Director in overseeing/implementing HSG/active SG engagement and enrolment operations
2. Promote and assist residents to enrol into the Healthier SG programme.
3. Undertake role of trainer and briefer of HSG contents to internal and external stakeholders including residents.
4. Assist in the development and update of HSG training contents/materials.
5. Assist and address HSG queries to residents throughout their Service Journey.
6. Assist to support Silver Generation Ambassadors (SGA) and provide the residents a smoother interface to get enrolled and participate in HSG initiatives​.
7. Be familiar on where to find information on HSG General Practitioners clinics (GPs), Active Aging Centres (ACCs), Community Centres (CCs) and HSG accredited activities to guide and assist residents to embark in self-directed or available healthy activities and programs.
8. Assist residents to troubleshoot their issues on their HealthHub App, Healthy 365 App, NUHS App or SingPass (if any).

As part of emergency and pandemic response planning, you are required to support Senior Assistant Director/Assistant Director in crisis response planning and operations. You will play an active role in :

• Ensuring timely escalation of incidents and crises through the role of duty officer
• As part of the RHSO operations command centre, respond to outbreak incidents and exigencies
• Collation, analysis and monitoring of data and trends to inform operational needs
• Coordination of quality and safety incidents, improvement programmes and monitoring of key indicators
• Providing secretariat support to relevant committees and workgroups

Requirements

• Diploma/degree in any discipline, preferably in the Healthcare industry.
• At least 5 – 6 years of working experiences, with at least 2 years in supervisory role.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Possess strong and effective organization skills.
• Able to work in a fast-paced and dynamic work environment, both in indoor and outdoor operational environments.
• Meet vaccination requirements mandatory by law to work in Public Health Institutions (PHI).

The Role

This position will manage and administer leases in a portfolio of properties.

Job Responsibilities

• Responsible of managing HOD calendar.
• Responsible for department administrative duties including organising of tenants and department events.
• Responsible for management of leases which includes preparing and checking lease documents.
• Responsible for lease documentation, audit checks on leases and tenants and other related lease management functions.
• Enter information and data into the system and maintain the database, as well as monitor the status of lease documents.
• In charge of tracking security deposit, monitor submission of gross sales turnover reports and audited sales reports by tenants and adjustment of audited sales.

Job Requirements

• Possess a Diploma in relevant courses.
• At least 1 to 2 years of relevant experience.
• Proficiency in Microsoft Word is essential.
• Experience in SAP will be an added advantage.
• You should be meticulous, diligent, a team player, independent and process initiative. Other key attributes include excellent communication and interpersonal skills.

The Role

This position will manage and administer leases in a portfolio of properties.

Job Responsibilities

• Responsible for management of leases which includes preparation and checking of lease documents, creation of contracts in system and updating of tenancy schedule.
• Responsible for lease documentation, audit checks on leases and tenants, arrears management, and other related lease management functions.
• Updating and maintaining of records and data in system.
• In charge of tracking security deposit and lease documentation status.
• Responsible for department administrative duties including supporting chat hotline, organizing of tenants and department events and maintain an organized filing system of paper and electronic documents.

Job Requirements

• Possess a Diploma in relevant courses.
• At least 1 to 2 years of relevant experience.
• Proficiency in Microsoft Word is essential.
• Experience in SAP will be an added advantage.
• You should be meticulous, diligent, a team player, independent and process initiative.
• Other key attributes include excellent communication and interpersonal skills.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The Global Centre for Asian Women’s Health (GloW) aims to build a global research platform for transdisciplinary endeavours to address major health concerns over a woman's lifespan and across generations. Through its main hub in Singapore, the Centre will engage in multi-disciplinary research to promote women’s health, including a series of diet and lifestyle intervention studies.

Purpose of the role

The project coordinator/manager will play a key role in dietary intervention studies by actively managing and coordinating diet and lifestyle intervention studies in GloW. Responsibilities include development, implementation and monitoring of meal plans, educating participants as needed, collecting dietary data, and performing administrative duties to ensure the studies’ success and compliance. The staff will work closely with Principal Investigators of intervention studies, collaborate closely with the research team, food service team, and other relevant stakeholders, as well as undertake other ad-hoc responsibilities assigned by the Centre’s Director as needed.

Main Duties and Responsibilities

The staff will hold a few key responsibilities, including

(1) Intervention study coordinator:

• Recruit and interview study participants for the intervention study
• Implement methods for collecting dietary data, including detailed food intake records and compliance monitoring.
• Conduct regular assessments to evaluate participants' nutritional status and document any deviations from prescribed diets.

(2) Nutritional Intervention study monitoring:

• Monitor food/nutrient composition for meals developed for intervention study
• Collaborate with the research team to integrate nutritional components into the study design and ensure alignment with research objectives.
• Liaise and coordinate with the Food Service team, providing diet requirements, and assisting in menu and recipe development and analysis as required

Main Duties and Responsibilities

(3) Participant Education and Counseling:

• Provide individualized nutrition education to study participants
• Communicate complex nutritional information and address participants’ questions and concerns about their prescribed meal plans.
• Foster participant compliance by offering ongoing support and guidance, emphasizing the importance of dietary adherence to the research trial.

(4) Administration and Leadership:

• Provide administrative leadership for the trial, ensuring compliance with regulatory, ethics and governance requirements
• Maintain accurate records related to trial administration, participant interactions, and regulatory documentation

(5) Others:

• Any other ad-hoc duties as allocated by the Centre Director

Qualifications

1. Possess a Master's degree (in Nutrition, Dietetics, Food Science & Technology or relevant areas)
2. Strong interpersonal and communication skills
3. Excellent organizational and time-management skills
4. Sound understanding of the research environment
5. Adherence to high standards of professional integrity and ethics
6. Be a Registered Dietitian at Singapore Nutrition & Dietetics Association (SNDA) or other well-recognized Dietitians Association -preferable
7. Preferably with at least 6 years of relevant working experience with the application of nutrition or dietetics background

Qualifications

1. Familiarity with local and global cuisines
2. Independence and adaptability in a fast-paced work environment, adept at working under tight deadlines
3. Commitment to the ongoing development of a positive organizational culture
4. Willingness to continuously learn and stay updated on skills and evidence-based medical and nutrition information
5. Proficient in Microsoft applications (e.g. Excel, Outlook, Word, Powerpoint), online meeting tools
6. Familiar with nutrient databases

Application

Remuneration will be commensurate with the candidate’s qualifications and experience.

Excellent leave and medical benefits by the National University of Singapore.

First round of application review will start on November 20th , 2024. Position will be closed on December 24th, 2024. Only shortlisted candidates will be notified.

Applicants should email 1) a curriculum vitae; and 2) name and contact information of three references.