Position Summary: As a Restaurant Manager for our Chinese restaurant, you will be responsible for overseeing all aspects of restaurant operations, ensuring the highest level of customer satisfaction, and managing a team of staff members. This role requires a commitment to working on weekends and public holidays to maintain smooth restaurant operations during peak periods.

Key Responsibilities:

1. Operational Management:

· Ensure the smooth day-to-day operations of the restaurant.

· Oversee staff scheduling, including weekend and public holiday shifts.

· Monitor and maintain high standards of food quality, service, and cleanliness.

· Manage inventory levels and order supplies as needed.

2. Customer Service:

· Provide excellent customer service and ensure a positive dining experience for all guests.

· Address customer feedback and concerns promptly and professionally.

· Train and supervise staff to deliver outstanding service.

3. Staff Management:

· Recruit, train, and develop restaurant staff, including servers, kitchen staff, and support staff.

· Conduct regular performance evaluations and provide coaching and feedback.

· Create and maintain a positive and motivated work environment.

4. Financial Management:

· Monitor and manage restaurant expenses, including labor and food costs.

· Prepare and manage budgets, financial reports, and forecasts.

· Implement strategies to increase revenue and profitability.

5. Menu and Quality Control:

· Collaborate with the chef to develop and update the restaurant's menu.

· Ensure consistency in food quality, presentation, and portion sizes.

· Conduct regular quality checks and address any issues promptly.

6. Health and Safety:

· Ensure compliance with all health and safety regulations and food safety standards.

· Conduct regular inspections to maintain a safe and clean dining environment.

· Train staff on safety protocols.

7. Marketing and Promotion:

· Develop and execute marketing strategies to attract and retain customers.

· Plan and organize special events, promotions, and marketing initiatives.

· Engage with the local community to build the restaurant's reputation.

8. Administrative Tasks:

· Handle administrative duties, including payroll processing, record-keeping, and reporting.

· Manage reservations, customer inquiries, and booking arrangements.

· Maintain accurate records of sales and expenses.

Qualifications:

· Proven experience as a Restaurant Manager, preferably in a Chinese restaurant or a similar dining establishment.

· Strong leadership and interpersonal skills.

· Excellent problem-solving abilities and the ability to handle challenging situations calmly and professionally.

· Familiarity with restaurant management software and financial tools.

· A passion for delivering exceptional customer service.

· Flexibility to work on weekends and public holidays as needed to support restaurant operations.

EA License ID :18C9520

EA Registration ID :R1765753

• Assist project managers in project implementation, planning, budget coordination, oversee, documentation for all the assigned projects
• To perform site survey, drawing and schedule installation works
• Liaise and coordinate with clients, subcontractor, supplier and building management
• To oversee, monitor and schedule work assignment to worker
• Supervise the site progress including attend meeting
• Ensure service delivery and timely submission of reports for the completed project
• Check and verify the project claim before claim submission
• Maintain and update of inventory record
• Any other ad-hoc duties as assigned

Purpose

Engineering’s role is focused on reassurance, keeping our people and our customers safe, ensuring that in every aspect of our operation we have industry leading performance and that our various fleet programmes are delivering to plan, budget and specification. Engineering’s ambition is to be one of the world’s highest performing, customer centric and progressive engineering teams.

The Engineering Manager ensures the delivery of operational excellence at allocated station(s) to enable our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Key Responsibilities

CAMO Maintenance is an operational critical section in Engineering Department that delivers a safe, reliable and cost-effective line maintenance service to the company as well as our third party customers in the global network.

The Engineering Manager is accountable for the Engineering budget, operational and commercial performance at allocated station(s) and ensure we deliver our customers with a safe and exceptionally reliable travel experience that supports our brand and business.

Responsible for:

• Manage the day to day engineering operation
• Ensure the maintenance carried out on company and third party aircrafts meet the Company / Customer / Authority’s requirements and standards
• Review and implement local strategies to achieve effective, optimum planning and utilisation of station resources including people, equipment, facilities and aircraft spares
• Manage the availability, serviceability and cleanliness of station ground equipment, vehicles and facilities
• Manage and oversee third party supplier performance (technical, ramp services, de-icing, refueling etc.).
• Supervise and certify aircraft maintenance
• Ensure compliance with local Occupational Health & Safety standards and regulations / guidelines
• Ensure meeting of station productivity, costs, revenue and operating budget targets
• Lead, support and encourage own team to achieve success
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development and execute succession plans

Requirements:

Academic Qualifications

• Engineering degree or Aircraft Maintenance Licence with appropriate aircraft type endorsement

Knowledge, Skills, Training and Experience

• Minimum 10 years’ experience in aircraft maintenance industry in a certifying engineer or equivalent
• Experience of managing team and deliver high performance
• Solid operational and technical knowledge
• Ability on creating and maintaining a robust safety culture
• Ability to build strong and effective relationships with internal and external stakeholders
• Strong commercial and business acumen

Competencies

• Developing Professional Expertise
• Analysis and Problem Solving
• Planning and Organising
• Continuous Improvement and Innovation
• Communication
• Interpersonal Effectiveness
• Leading and Engaging Teams
• Developing and Recognising Others

Roles & Responsibilities

Job Description:

· Extensive knowledge of Nursing acquired through significant experience in a Senior Clinical role.

· Demonstrable experience in quality, safety, and operational leadership with a clear focus on the development and sustainability of services from a quality, outcomes and experience perspective with a clear drive and passion for service change, quality improvement, delivery, and transformation.

· Experience of meeting regulatory compliance standards and the provision, maintenance, and reporting of data to meet compliance.

· Demonstrable experience of the ability to work autonomously, initiating and organizing workloads, delegating appropriately, responding to changing priorities and meeting tight deadlines.

· Demonstrable experience of the ability to make difficult decisions autonomously.

· Demonstrable experience in preparing and delivering Training to enable others to achieve quality and compliance standards across the company.

· Establish new and revise existing quality procedures and tools in support of audit and compliance activities.

· Identify quality process and system improvements and implement timely actions.

· Assist the clinical development organization in establishing procedures to support a risk-based approach to oversight of clinical trials using principles of quality by design and quality risk management.

· Collaborate with key stakeholders in the development and implementation of comprehensive internal (systems and procedures) and external (investigator sites and vendors) audit programs and plans.

· Serve as a quality subject matter expert and provide guidance to development personnel performing investigations, root cause analysis, and capas through knowledge of quality concepts and techniques.

· Participate on cross-functional teams as subject matter expert in GCP/GLP/GVP to provide guidance and risk-based options that promote compliance.

· Identify and communicate quality and compliance risks and participate in determination of appropriate planning to resolve and address issues and risks.

· Lead the strategy and activities in support of health authority GCP/GLP/GVP inspections.

· Review clinical study documents and check for consistency and compliance with relevant regulations, standards, and best practices.

· Coordinate projects to successfully meet timelines.

Job Requirement:

· Registered nurse or enrolled nurse background with a passion for patient care.

· Possesses the art of service excellence.

· Experience in management of feedback and service recovery.

· Well-versed in the operations of a service industry.

· Ability to conduct on-the-job training (Service and Clinical).

· Ability to initiate and implement Standard Operating Procedures.

· Ability to display mentorship skills.

We are looking for a Continuing Airworthiness Manager whose responsibilities will include:

• hold full responsibility for the Airworthiness Management of all contracted aircraft as the nominated Airworthiness Postholder
• maintain the company’s processes and procedures in accordance with the company’s Continued Airworthiness Management Expositions (CAME & MCM)
• be the primary liaison to the various Regulatory Authorities with respect to all functions of the CAMO
• work directly with the company Quality Manager to ensure regulatory compliance for all company tasks and processes, and oversee all internal auditing programs
• be the primary contact with the aircraft Owner / Operator for all matters concerning airworthiness
• directly supervise a dedicated group of airworthiness management technical analysts (including remote employees) and provide training to junior analysts
• manage and be responsible for the aircraft technical records - physical and electronic - in accordance with the various Regulatory Authority requirements
• review critical maintenance data including Airworthiness Directives and Technical Bulletins
• review the aircraft electronic records and prepare maintenance projections, including monthly reports for the engineering and operations departments
• obtain and review quotations for the provision of aircraft maintenance

Who you are:

• You should possess a relevant engineering degree or an aircraft maintenance technician qualification with additional education. A relevant engineering degree refers to an engineering degree from aeronautical, mechanical, electrical, electronic, avionic or other studies that are relevant to the maintenance and / or continuing airworthiness of aircraft / aircraft components. This can be replaced by a minimum of ten years of experience covering an appropriate combination of experience in tasks related to aircraft maintenance and / or continuing airworthiness management and / or surveillance of such tasks.
• hold a valid Part 66 B1/B2/C licence, or equivalent,
• 10+ years of relevant working experience in the airworthiness field with a minimum of 5 years at the management level (CAM or Postholder)
• proven ability to manage the aircraft MTS programs including CMP, CAMP, Flightdocs & Traxxall
• proven ability to manage and direct a group of technical analysts
• capable of working with multi-national clients and employees
• self-motivated with the ability to work closely with aircraft engineers and technicians
• excellent computer skills required including MS Excel, MS Word, and Adobe Acrobat

Salary: to be negotiated depending on applicable experience

Job Objectives

• Drive and improve performance within Logistics Organization ​

Job Responsibilities

• Logistics Performance & Improvement Manager for the Warehouses in Singapore, Dubai and China
• Drive performance management governance in our regional Logistics Organization in alignment with global operations & performance teams
• Weekly and monthly performance & business reviews at regional and global level
• Data analysis enabling data driven decision making
• Lead improvement initiatives and root cause analysis with Warehouse teams and other stakeholders
• Deploy LEAN / Airbus Operating System (AOS) initiatives in the Logistics Organization and foster a continuous improvement mindset
• Lead Logistics efficiency initiatives to improve productivity and develop a Workload driver model for our shopfloor population to forecast Headcount demand and deploy it at global level
• Support global Risk and Opportunity Management covering all Satair global Warehouse sites and feed Satair Operations R&O Register

Secondary Responsibilities

• Contribute to Logistics Transformation Projects
• Actively collaborate and contribute to the global AOS and Data and performance communities at Satair Level.
• Contribute towards AOS Maturity Assessments.
• Contribute to an End 2 End Logistics process review to ensure operational excellence.
• Support budget reviews aligned with the company financial process

Job Requirements

• University degree in Industrial Engineering, Supply Chain, Logistics or equivalent
• Minimum 3-5 years working experience in a supply chain and logistics environment
• Excellent English skills (both verbal and written)
• Knowledge and experience in data analytics, data visualization, automation and problem solving skills
• Good knowledge of Business Intelligence & IT systems
• AOS knowledge specifically : Quality, Lean Fundamentals and Performance Management
• Experience in Project Management
• Can do attitude and proactiveness
• Stakeholders Management skills across functions - ability to establish sustainable stakeholders networks and develop a positive and long-term relationship
• Communication skills
• Ability to work in an international environment & travel worldwide
• Team Player - contribute towards a positive and inspiring working environment
• Multifunctional and Intercultural understanding

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

1. Schedules travel for company passengers on all modes of transportation, including the company aircraft;
2. Schedules ground transportation and accommodations for crewmembers and passengers;
3. Schedules company aircraft for flights and maintenance;
4. Enters flight times and keeps department flight records;
5. Retains passenger manifests and logs for all flights;
6. Maintains current information on the location of Asian Corporate Aviation Management aircraft;
7. Provides flightcrews with Flight Plan and weather information;
8. Arranges aircraft fueling for trips;
9. Obtains, for passengers and crewmembers, any necessary landing / overflight permits, slots,and/or visas when flying into and out of foreign countries;
10. Selects and arranges Fixed Base Operators (FBOs);
11. Assists Flight Attendants with catering orders;
12. Assumes any duties delegated by the Head of operations.
13. Maintain currency of aircraft-related subscription
14. Review and update technical documents (e.g. manuals and workflows)
15. Distribute project-related copies to internal teams
16. Create templates for future use
17. Retrieve files as requested by employees and clients
18. Manage the flow of documentation within the organization
19. Maintain confidentiality around sensitive information and terms of agreement
20. Prepare ad-hoc reports on projects as needed
21. Assist with organizational audits where required

Position Overview:

The Operations Manager is responsible for the overall strategic management and execution of core operational functions within the company. This includes leadership over Trip Support, Medical Evacuation Sales and Operations, Aircraft Owner Accounts, Crew Logistics, and the coordination of suppliers and vendors. The Operations Executive will ensure that the company's services meet the highest standards of efficiency, safety, and client satisfaction, while maintaining compliance with regulatory requirements and optimizing cost-efficiency.

Key Responsibilities:

1. Strategic Management of Trip Support Functions

• Oversee the planning and coordination of flight operations, including route planning, overflight permits, ground handling, and fuelling.
• Ensure seamless execution of client trips by maintaining close communication with internal teams and external service providers.
• Monitor regulatory updates in international aviation to ensure compliance

1. Medical Evacuation Sales and Operations

• Lead and manage the Medical Evacuation (Medevac) division, ensuring rapid response capabilities and adherence to medical and aviation protocols.
• Establish partnerships with hospitals, insurance companies, and other service providers.
• Oversee pricing strategies and service level agreements (SLAs) for MedEvac operations.

1. Management of Aircraft Owner Accounts

• Serve as the primary point of contact for aircraft owners, ensuring client satisfaction and operational transparency.
• Manage aircraft scheduling, utilization, and financial performance of owned aircraft.
• Conduct regular reviews of aircraft maintenance status and liaise with technical teams for upkeep and service.

1. Crew Logistics

• Oversee the coordination and management of all crew-related logistics, including commercial positioning flights, accommodation, and catering.
• Ensure efficient crew rostering and duty time management in compliance with regulatory standards.
• Manage relationships with vendors providing crew services such as transportation and lodging.

1. Executive Coordination and Vendor Management

• Lead the selection, negotiation, and management of contracts with key suppliers and vendors, including handling, catering, fuel, and other critical operational services.
• Develop and maintain strategic relationships with suppliers to ensure service continuity and cost-effectiveness.
• Oversee the procurement process and ensure it aligns with company standards and budget constraints.

1. Safety and Compliance

• Ensure that all operations are conducted in accordance with international and domestic aviation safety regulations.
• Maintain strong working relationships with aviation regulatory bodies and ensure that safety audits and compliance checks are conducted regularly.
• Implement and monitor a robust safety management system (SMS) across all operations.

1. Budget and Cost Control

• Develop and oversee the operations budget, ensuring that all functions operate within budgetary constraints.
• Conduct regular financial reviews to identify cost-saving opportunities without compromising service quality or safety.
• Monitor expenditure on vendors and service providers, ensuring that financial objectives are met.

1. Team Leadership and Development

• Lead, mentor, and develop a high-performing operations team, ensuring alignment with company goals and operational excellence.
• Foster a culture of continuous improvement, identifying areas for process optimization and innovation.
• Facilitate training and professional development opportunities for team members.

1. Crisis Management and Problem Resolution

• Act as the point of escalation for operational challenges, resolving issues related to trip disruptions, client concerns, or vendor service failures.
• Oversee the development and execution of contingency plans to manage disruptions, ensuring minimal impact on clients and operations.
• Lead emergency response coordination in the event of operational crises.

1. Reporting and Performance Metrics

• Develop and monitor key performance indicators (KPIs) related to operations, trip support, vendor performance, and client satisfaction.
• Provide regular reports to the executive leadership team on operational performance, including recommendations for improvement.
• Ensure that data analytics are used effectively to enhance decision-making and operational efficiencies.

Working Conditions:

• Full-time position, typically Monday to Friday, with occasional overtime as needed.
• Office-based with occasional site visits as required.

Required Skills and Qualifications:

• Extensive experience in aviation operations, preferably within the private jet or corporate aviation sector.
• Strong understanding of international aviation regulations, safety protocols, and best practices.
• Proven experience in vendor management, contract negotiation, and strategic supplier relationships.
• Exceptional leadership, communication, and problem-solving skills.
• Strong financial acumen with experience managing budgets and cost control.
• Ability to thrive in high-pressure environments and manage multiple tasks simultaneously.

Coordination of structural works during construction process

Attending site meeting with contractor and other consultants.

Attending site issues, timely replies to RFI, coordinating VO (if any), material costing and estimation

Liaise closely with internal and external parties as well as the authorities to resolve structure design discrepancies and construction issues

Attending technical and project coordination meeting with various disciplines.

Manage and resolve production, quality, design & engineering and schedule issue

Plan, design and supervise C&S Engineering works on HDB Projects, ensure all engineering works comply with relevant statutory standards, regulations and Codes of PracticeCoordination of structural works during construction process

Min 9 years working experience

Able to work independantly and advise haircare with customer

Able to speak basic Chinese and English

Must know how to design hair color and hair style for customer

Able to do basic hair extension and make up

Familiar with using Shiseido and Goldwell hair products

Able to plan and manager an outlet independantly.

Basic Pay: $3200

Commission:10%

Archangel Digital Studios is a dynamic and innovative digital marketing agency based in Singapore. With a passion for excellence and a focus on creativity, we aim to redefine the standards in the industry.

As a Social Media Design Intern working with the marketing team, you will be required to create visuals and assets for advertising, emailers, social media, flyers, banners and more, as well as bring fresh and creative ideas to the table.

The place of work will be from home.

Responsibilities:

• Graphic design
• Create creative content for marketing collaterals such as flyers & emailers
• Design posts for social media & advertising
• Keep up to date with industry changes and the latest in social media design

Requirements:

• Diploma, degree or experience in design
• A keen eye for aesthetics
• Highly motivated and proactive
• Able to turn around designs quickly
• Able to work independently, methodically and meet deadlines
• Experience with Web Development platforms WIX, WordPress & Shopify advantageous but not required

Job Objectives

The Contracts Manager will be part of a small, global and highly specialized contracts team within Satair. The main focus of this position will be on the business of Satair in the Asia Pacific region and will support Satair contracts related to products and services in close collaboration with all relevant stakeholders. In addition, the position is aimed to support the other, regular activity of the Satair contracts team by supporting any contract-related activity, e.g. drafting and updating contractual templates, supporting the evolution of Satair’s Terms & Conditions, improving our processes or participating in other projects.

The position will be located in Singapore and requires the ability to travel for work, mainly within Asia-Pacific and exceptionally also to Europe.

Job Responsibilities

• Build, draft, negotiate, approve and manage any commercial downstream contracts for Satair Pte Ltd and for the rest of the Satair organisation (including Airbus S.A.S.) in compliance with our processes and policies and while minimizing our risks
• Manage contract lifecycle, from the internal validation and archiving to the implementation and follow-up, as e.g. amendments, renewal and termination, as well as disputes
• Harmonize the contracting experience of our customers across sites and entities (Airbus vs Satair)
• Support the Satair contracts team in managing commercial policies of Satair and Airbus Services
• Assist internal stakeholders in the Satair organisation (acting on behalf of Satair entities for distribution business and acting on behalf of Airbus for Airbus parts) and Airbus (Customer Support Directors, Supplier Management etc) by providing guidance and ensuring compliance on contractual topics
• Support Airbus Aircraft Sales and Services Campaigns by providing negotiation guidance on material-related topics and balancing risk and opportunities
• Drive the digitalization of general contracts lifecycle management within Satair

Job Requirements

• At least 3 years of experience in an international commercial contracting or legal environment, or another relevant role
• At least 2 years of experience in drafting and/or negotiating commercial contracts in English or equivalent experience.
• Understanding of English law with regards to commercial contracts, understanding of Chinese law would be a plus
• Preferably a degree in Law, Business, Finance, (Aerospace) Engineering or equivalent
• Ideally a high degree of aviation business understanding
• Excellent oral and written communication and interpersonal skills in English and proficiency in Mandarin will be a plus
• Customer minded with a strong intercultural understanding
• Diplomacy, negotiation and persuasion skills
• Strong stakeholder and relationship management
• Able to reach agreements on a non-confrontational win-win basis
• Team player
• Positive attitude
• Ability to participate and contribute to transversal, international projects and company targets
• Able to work in a self-directed, autonomous mode with minimal supervision
• Professional level of discretion, keeping confidentiality of contractual matters
• Solid skills in Microsoft Office, Google Workspace are a plus

Job Description & Requirements

Desktop Support: Provide primary support for Windows Operating System, Mobile Device Management, infrastructure, video conferencing systems, and Microsoft Teams.

On-Call Support: Serve as the point of contact for all site-based IT requirements on a 24x7 basis, including handling off-hours emergency issues as required.

Technical Troubleshooting: Perform technical troubleshooting, data gathering, and GAP analysis for issues impacting end users locally.

Process Consistency: Ensure that consistent processes, procedures, and technologies are utilized across the enterprise environment.

Collaboration: Work closely with Application and System Services team leads and managers to follow and execute directives.

Knowledge Management: Document recurring issues in the Knowledge Base and maintain detailed records of case status, tasks, and work completed in the ITSM system.

Incident Management: Follow the company’s critical incident process to manage and resolve issues efficiently.

Staging Tasks: Perform basic staging tasks such as assembling computer components, imaging/copying hard drives, asset tagging, and repackaging equipment.

Inventory Management: Work with Field Service/Project teams to ensure proper equipment allocation for work orders and maintain inventory controls over tools.

Reporting: Provide reports supporting asset inventory using Excel and other tables as needed. Gather data and analyze activities that impact the value, cost, and risk of asset life cycles.

Application Support: Provide support for business applications and ensure a smooth user experience.

• Lead the Cleaning team to ensure there is a positive, motivational, supportive working environment.
• Ensure advanced planning of all cleaning operations including periodic tasks with clear schedules and sign off of all duties and tasks complete.
• A focus on training and development of the team to establish good working practices with a vision and focus on both cleaning operation and creating meaningful positive customer experience interactions.
• Provide professional support to the busines in service-related matters and all contractual matters.
• Ensure high standards are always achieved, being flexible to meet the changing operational needs on a continual basis and to suggest new initiatives to ensure continuous improvement and best practice are continually delivered.
• Take full ownership and manage to conclusion all cleaning feedbacks or complaints.
• Manage inventory of cleaning materials and equipments.
• Responsible for staff performance & discipline.
• Tabulate worker OT and submit to HR monthly.
• Prepare and compile monthly reports to relevant clients.
• Prepare new staff on-boarding and off-boarding.

Based in Singapore and travelling based on owner's flight schedule, you will provide prompt and attentive in-flight service to VIP passengers and pilots, while ensuring the safety and security of all passengers.

Your responsibilities extend to pre-flight and post-flight logistics and coordination, beyond the attributes of commercial flight attendant duties.

Duties and responsibilities

• Respond to the passengers’ in-flight needs including serving of food and beverages
• Maintain adequate supplies of food and beverages, magazines, toiletries and emergency equipment on board.
• Proactively make recommendations regarding food and drink selections according to passengers’ preferences and requests.
• Regularly monitor passenger and crew areas are clean and organized
• Ensure that all passengers adhere to the safety standards and demonstrate the use of safety and emergency equipment
• Make announcements as directed and needed for the passengers
• Direct passengers and cabin crew in case of an emergency. Coordinate first aid efforts, when needed.

Requirements

• Demonstrated 5++ years of in-flight cabin service with top airlines, preferably with private jet experience
• Detail-oriented, anticipatory thinking, problem-solving skills and flexibility with high integrity
• Strong customer-focused to ensure the well-being of passengers are taken care of with outstanding service level
• Adaptable to flexible schedule/s, either permanent or rotational
• Fluency in English, mandarin (preferred), Bahasa Indonesia (added advantage)

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

The role of Operations Manager (OM) is to be responsible for the strategic management of the school environment, including estate, facilities, resources (inventories/supplies) and processes, to achieve school's objectives as well as day-to-day operations. The OM also plays a key role in school safety and security, overseeing risk-management, health matters and emergency preparedness processes.

As part of the management team, the OM will also contribute towards organizational decision-making and participate in general executive and non-executive functions that the team undertakes. The role will also include the reviewing and enhancement of systems by harnessing technology to improve productivity and efficiency.

The OM is also required to supervise and manage a team of cleaners and/or general workers.

The School aims to support students with intellectual disability including those with Autism Spectrum Disorder (ASD) from ages 7 through 18. Our staff are key in supporting our students towards becoming independent adults and community contributors.

Estate/Facilities Management:

• Execution of medium to long term (e.g. 3 years) localised facility planning and forecasting to develop the facility improvement roadmap for the school (including moving of school etc.)
• Forecast needs arising from the improvement, maintenance and upkeep of the school facilities on a yearly basis (eg budgeting for facilities management, maintenance & upgrading)
• Manage maintenance and improvement projects, check, renew and prepare maintenance contracts for works and supplies.
• Regularly check the premises for damages and ensure cleanliness and a safe learning environment.
• Liaise with relevant stakeholders (e.g. MINDS HQ, MOE, SLA, BCA etc) to manage physical / technological infrastructure improvement and facilities maintenance works
• Documentation of building plans, school design, generic manuals, warranties project handing-over etc.
• Manage fault reporting and ensuring close follow up with term contractors
• Manage school facilities booking and evaluate to optimize use
• Management of access and attendance electronic systems
• Carry out joint spot-checks with NEA on cleanliness of the school and proper maintenance of anti-mosquito regimes
• Provide inputs for Risk Assessment and Management for Term Contractors
• Any other duties assigned by Reporting Officer.

School Safety and Security:

• Be part of the School Safety Committee as the School Safety and Security Liaison Officer, overseeing school safety and emergency preparedness to ensure the safety of all in the event of emergencies and heightened health and safety risk situations
• Manage all SOPs for emergency preparation, readiness and response
• Work closely with MOE's School Safety & Emergency Preparedness Department
• Conduct Safety, Security and Emergency Preparedness audits, including internal and external exercises
• Perform the role of Fire Safety Manager to assist and advise school leaders on fire safety measures in accordance to the Fire Safety Act.
• Ensure proper maintenance of fire equipment and update of escape routes maps
• Oversee all risk-assessment (RAMS) for school programmes
• Inducting staff on safety, security and emergency matters
• Liaise with external regulatory organisations (e.g. NEA, LTA, Traffic Police, SPF) for Safety, Security and Emergency Preparedness
• Oversee the security of school during movement of visitors and contractors in school, daily access control and vehicle traffic, car parking arrangement and conduct security check
• Ensure regular maintenance of security systems, CCTVs, fire alarms and operations check with security agencies
• Ensure proper maintenance and update of first aid kits

Support for Student Safety:

• Work with school leaders, teachers and social workers to manage students at risk (eg accompany social workers for home visits, accompany student to seek emergency medical treatment) when necessary
• Assist with discipline / behaviour regulation and maintenance of order of students for safety

Management of Assets, Resources / Supplies:

• Ensure physical sighting and tagging of all fixed asset
• Manage the procurement, maintenance and condemnation of fixed asset
• Ensure proper inventory management procedures.
• Ensure the maintenance and security of LAN room
• Ensure the maintenance and security of storage of IT equipment, furniture store, PE equipment and all fixed assets
• Oversee and ensure adequate office supplies and furniture for the school.
• Any other duties assigned by Reporting Officer.

Management of Vendors:

• Manage long-term vendors, eg Canteen operator, school-bus transport operator, school-uniform supplier
• Manage term contractors
• Assessment of term contractors and provide feedback to MINDS Procurement
• Provide support for canteen operations

Staff Management:

• Supervise and manage school operations supportive staff, eg General Workers and contract-cleaners
• Supervise and manage school para-staff, eg security officers
• Provide coaching, support and mentorship for General Workers
• Prepare and review reports
• Any other duties assigned by Reporting Officer

• Degree in any relevant discipline / Diploma in safety or operations management
• At least 3 years of relevant management /operations/safety / leadership experience will be an advantage
• Strong interpersonal, organisation and communication skills, as well as the ability to lead and work well in teams.
• Good organisational and people management skills
• Exposure in community care sector is an added advantage

Trovato (www.trovato.sg)
Cafe | Restaurant | Bar

We are looking for that someone that has passion to manage a F&B establishment, an opportunity to have the establishment like your very own restaurant.

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, and vacation leave
• Maintain safety requirements in the restaurant
• Manage inventory levels of front of the house drink and baking station.
• Knowledge and ability to Barista and Bake will be a plus point.
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Requirements

• At least 3 years of working experience in the F&B is required for this position
• Preferably in Managing role in F&B/Restaurant service or equivalent
• Required to work 6 days work week and able to work on weekends and Public Holidays

This position supports corporate growth objectives by promoting and introducing PPG's productto the retail/consumer market in China, by identifying and evaluating business opportunities with new and existing Chinese Brands & Retailers. Ultimately the goal is to become the partner of choice for retailers and brands focusing on the China market.

In conjunction with Marketing, Sales & R&D, identify major brands & retailers in China, develop and implement marketing strategies to introduce nonstick coatings to those brands & retailers so they can specify Whitford Coatings through their supply chain.

• Build and manage relationships with a retailer base in China for our consumer line of products
• Specify Whitford’s products at brand owner level to increase awareness and build brand recognition for PPG’s products, resulting in measurable sales growth
• Render technical assistance to ensure products meet the customer specifications and help define those specifications where necessary
• Developing and implementing marketing, retail and sales programs with these brands & retailers
• Attend trade shows and assist in the planning of industry fairs as a visitor and exhibitor
• Prospect and co-ordinate all contact efforts in China for the retail marketing program
• Grow and maintain the database of Chinese retailers and brands via research and networking
• Provide insight, information and updates on what is going on in Chinese consumer and retail market behaviour
• Assist and participate in contractual negotiations as necessary

Benefits & Location

Working location: Ubi Techpark

Working hours: 8.30am to 6pm (Monday to Friday)

AWS, Career Progression

Benefits:

• Profit Sharing
• Medical Coverage
• Corporate Discounts for Hotels and Laptops purchase

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Manage materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service
• Seek continuous improvement opportunities.
• Foster a culture of best practices and staff motivation.
• Interacting and act as a bridge for communicating and communication for both levels up and across all departments and division
• Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation.
• Handle other duties as required.

Requirements

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Good interpersonal and communication skills, particularly attuned to working well with others.
• Responsible, goal oriented
• Outstanding organisational skills

As part of our Asean sales team, the Senior Account Manager will be responsible for identifying and closing business opportunities for Singapore territory and accounts in these region, and fully executing against revenue targets. Our most successful sales people are able to position Quantum as the provider of choice by using a solutions-based approach matching our hardware, software and services products to critical customer needs in the cloud, containerized and virtualised.

The Senior Account Manager will be responsible for identifying and closing business opportunities for assigned territory and accounts in their assigned region, and fully executing against revenue targets. In addition to quickly establishing strong customer relationships and understanding our customer’s businesses, the individual will also be expected to build effective relationships internally with engineering, service, marketing, operations, etc. so our customer’s expectations are routinely exceeded.

Job Scope:

· Develop and execute sales/business plans to achieve quarterly sales/business objectives.

· Create and implement account strategy, including developing and maintaining relationships with key decision makers.

· Actively pursue net-new business opportunities with prospecting into existing accounts and new business prospects in the regions, including cold calling and follow up of leads.

· Utilize consultative, solution-based selling techniques to identify opportunities for Quantum’s broad portfolio of backup and recovery hardware, software and services.

· Working closely with the Pre-Sales Engineers, Sales Management and Inside Sales Representatives to ensure geography-based objectives are being met.

· Build strong relationships with existing and new customers/ partners to help identify and close business, and to expand the reach of our products and services.

· Act as a central point of escalation for customer concerns or supply chain/technical issues and drive resolution.

· Manage all RFI, RFQ, and RFP processes and maintain Salesforce data.

What You’ll need to Succeed:

· A proven track record of 100% or better quota performance for a technology company selling to mid-size to large corporations, preferably in the data storage/software industry.

· Exhibit a positive, "can-do" attitude and a high degree of honesty, integrity and sound judgment.

· Demonstrated knowledge of negotiation tactics and persuasive techniques.

· Exceptional written and oral communication skills, including cold calls, proposal preparation, and presentation skills.

· Excellent customer service skills, strong problem-solving abilities, and special attention to detail, follow-up.

· Knowledge and have access to Singapore based customer is considered a significant advantage.

Qualified candidates (Citizen only) are requested to apply via email stating current and/or expected salary to: [email protected]

Benefits & Location

Working location: Ubi Techpark

Working hours: 8.30am to 6pm (Monday to Friday)

AWS, Career Progression

Benefits:

• Profit Sharing/Commission
• Medical Coverage
• Corporate Discounts for Hotels and Laptops purchase

Responsibilities

• ⁠Generate Sales leads.
• Identify and approach new customers.
• Develop and maintain a pipeline of potential customers.
• Meet and exceed monthly sales targets.
• Build and maintain strong relationships with existing and new customers.
• Meet customer satisfaction and loyalty.
• Identify and address customer needs and concerns.
• Work closely with the marketing team to develop effective sales and marketing strategies.
• Ensure sales and marketing alignment to drive revenue growth.
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
• Sustains rapport with key accounts by making periodic visits.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Achieves objectives by creating marketing and sales strategies.
• Prepares and completes the marketing action plan.
• Answer customers inquiries through email or phone.
• Promote positivity and motivation within the Sales team
• Investigate and resolve factors impacting sales performance

Requirements

• Strong communication, negotiation, and relationship-building skills
• Ability to work independently and as part of a team
• Be able to handle stress and work in fast-paced environments.
• Good computer skills, e.g., Excel, Word, and PowerPoint.
• Multi-lingual will be an advantage as this position will deal with various type of stakeholders.

• Monitor cleaning operations to ensure quality service delivery.
• Provide on the job training and coach staff to meet the contractual requirements.
• Ensure environment and premises are maintained at high hygiene standards.
• Ensure cleaning teams adhere to safety measures during cleaning operations.
• To ensure all daily and periodic cleaning works are carry out as per schedule.
• Responsible to inspect job site for proper cleaning.
• Resolve on-site operational issues.
• Respond to customer complaints / feedback with fast action.
• Controlling the monthly order budget and keep good maintenance of machinery and equipment.
• Other work duties assigned by superiors.

• Develop and implement comprehensive marketing strategies to promote the café/restaurant's products and services.
• Plan and execute marketing campaigns, including online and offline initiatives, seasonal promotions, and new product launches.
• Manage the café/restaurant's social media platforms, creating engaging content, responding to customer inquiries, and monitoring performance analytics.
• Oversee brand positioning and ensure consistent messaging across all marketing materials and channels.
• Collaborate with the operations team to plan and promote events, menu updates, and special dining experiences.
• Build and maintain relationships with local influencers, media outlets, and community partners to enhance brand visibility.
• Analyze market trends, customer insights, and competitors to refine marketing strategies.
• Manage digital advertising campaigns, including Google Ads, Facebook, Instagram, and other relevant platforms.
• Monitor and report on the effectiveness of marketing campaigns, providing recommendations for improvement.
• Design and manage loyalty programs or partnerships to increase customer retention and drive repeat business.
• Work with the design team (or external agencies) to create promotional materials such as posters, banners, and digital assets.
• Ensure compliance with local regulations and brand guidelines in all marketing efforts.

Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Proven experience as a Marketing Manager or in a similar role, preferably in the F&B industry.
• Strong knowledge of digital marketing, social media management, and content creation.
• Excellent communication and interpersonal skills.
• Creative thinker with the ability to develop innovative marketing campaigns.
• Strong analytical skills with the ability to interpret data and adjust strategies accordingly.
• Proficiency in marketing tools and platforms such as Google Analytics, Canva, Mailchimp, and social media management tools.
• Ability to work under pressure and manage multiple projects simultaneously.
• Knowledge of current F&B industry trends and customer preferences.

Job Summary:

The Inflight Business Aviation Manager oversees all aspects of the inflight experience for business aviation clients, ensuring the highest levels of service, safety, and satisfaction. This role is responsible for managing the inflight crew, including pilots and flight attendants, as well as coordinating and maintaining all inflight operations for a fleet of business aircraft. The manager will collaborate with the flight operations, maintenance, and customer service teams to ensure seamless service delivery and adherence to company policies and regulatory standards.

Key Responsibilities:

• Inflight Operations Management:Manage the day-to-day inflight operations, including overseeing flight attendants, catering, and onboard service standards.
• Ensure compliance with all aviation safety regulations, company policies, and industry standards related to inflight services.
• Monitor and maintain the highest levels of inflight customer service, ensuring that each flight meets or exceeds client expectations.
• Work closely with flight crews to coordinate service delivery, provide briefings, and manage onboard issues or special requests.

Team Leadership:

• Lead and manage a team of flight attendants and other inflight personnel, ensuring a high level of professionalism and service excellence.
• Organize training and development programs for the inflight team, ensuring familiarity with procedures, safety protocols, and customer service best practices.
• Conduct performance reviews, provide feedback, and support team members in achieving both personal and organizational goals.

Client Relations & Customer Service:

• Serve as the primary point of contact for clients with special inflight requests or requirements, ensuring tailored services are delivered to meet their needs.
• Work with the executive or charter teams to understand specific client preferences and ensure they are consistently met during flights.
• Address and resolve any client complaints or concerns related to inflight service, maintaining a positive relationship with passengers.

Catering & Supplies Management:

• Oversee the selection, coordination, and delivery of catering services, ensuring that all meals, beverages, and other inflight supplies meet client preferences and dietary requirements.
• Ensure the inflight team is stocked with appropriate supplies for each flight, and manage inventory of onboard items.

Safety & Regulatory Compliance:

• Ensure all inflight operations meet the necessary safety requirements as set forth by aviation authorities (e.g., FAA, EASA).
• Work with the safety officer to review and implement safety procedures, conduct inflight safety drills, and ensure the inflight team is properly trained in emergency protocols.
• Maintain up-to-date knowledge of aviation regulations, safety requirements, and industry best practices.

Collaboration with Other Departments:

• Collaborate with flight operations, maintenance, and scheduling teams to ensure smooth coordination of flight schedules and maintenance activities.
• Work with the management team to develop and implement policies and procedures that improve inflight services, safety, and operational efficiency.

Budget and Financial Management:

• Assist in managing the budget for inflight services, including catering, supplies, and staffing.
• Monitor costs associated with inflight services and work towards cost-effective solutions without compromising service quality.

Qualifications:

1. Education: Bachelor’s degree in Aviation Management, Business Administration, or a related field (preferred).
2. Experience:

• Minimum 5 years of experience in business aviation, with at least 2 years in a leadership role overseeing inflight operations or crew management.
• Proven experience in managing inflight teams, providing customer service, and working in a high-pressure environment.

3. Strong knowledge of aviation safety standards, aircraft operations, and inflight services.

Skills & Competencies:

• Exceptional communication and interpersonal skills with the ability to interact with high-profile clients.
• Strong leadership and team management skills, with the ability to motivate and support a team.
• Proficiency in using aviation-related software (e.g., flight scheduling, catering coordination systems).
• Attention to detail and a customer-focused mindset.
• Ability to work flexible hours, including weekends and holidays, to accommodate flight schedules.

Physical Requirements:

• Ability to travel frequently, including overnight stays and extended periods away from the base.
• Ability to lift and carry supplies and equipment as needed for inflight services.
• Comfortable working in an environment with variable hours and unpredictable schedules.

Work Environment:

• Office setting with some travel to airports, hangars, or aircraft locations.
• Onboard aircraft during flights, with responsibility for managing the inflight experience.