Responsibilities:

• Develop, implement, and maintain risk management and compliance frameworks.
• Conduct risk assessments, including assessing emerging risks within the financial technology landscape.
• Lead compliance monitoring and auditing efforts.
• Utilize extensive experience to resolve escalated alerts, potential risks, and trends.
• Collaborate with cross-functional teams to ensure adherence to regulatory guidelines.
• Provide guidance on risk mitigation strategies.
• Stay updated on regulatory changes and industry developments.
• Create and deliver risk and compliance reports to senior management.
• Foster a culture of risk awareness and compliance throughout the organization.

Qualifications:

• Bachelor’s degree in business, finance, or a related field.
• Minimum of 6 years of experience in risk management and compliance roles.
• Experience in China Market a plus
• Proven track record in AML, transaction monitoring, and fraud prevention.
• Strong understanding of regulatory compliance in the financial industry.
• Exceptional analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Familiarity with emerging financial technologies and advanced data analysis techniques.

Interested candidate please click "APPLY" to begin your job search journey.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Key Responsibilities:

• Spearhead, plan, and oversee the management of building defects and conversion works to meet asset objectives and ensure high standards across a diverse property portfolio.
• Collaborate closely with the in-house technical team, as well as external consultants and contractors, to assess and address building-related defects, offering practical solutions for rectification, operation, and maintenance of building facilities and systems.
• Source and manage consultancy services and contractors for the successful implementation of rectification and conversion projects.
• Review proposals from consultants for new developments, ensuring they meet functional and operational requirements for efficient building management.
• Take ownership of budgeting and cost control for repair and maintenance activities, long-term asset repair and replacement planning, and capital expenditure projects.
• Identify opportunities for new initiatives or automation processes, providing recommendations to enhance cost-efficiency and operational effectiveness across the portfolio.
• Offer expert guidance to the local team in addressing complex structural and mechanical challenges, ensuring timely resolution.

Qualifications & Requirements:

• A degree in Engineering (Electrical or Mechanical) or a related field.
• Minimum of 15 years of hands-on experience in building facilities management, project management, and integrated fit-out works.
• Strong proficiency in MS Office (Word, PowerPoint, Excel); experience with SAP is a plus.
• Fire Safety Manager certification is highly advantageous.
• Exceptional leadership, organizational, and communication skills, with the ability to foster strong working relationships.
• Proven ability to manage multiple operations and projects concurrently, ensuring deadlines and objectives are met.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Job Description & Key Responsibilities:

• Develop and implement social media strategies to increase brand visibility, engagement, and followers.
• Create, edit, and publish engaging content across various platforms (Facebook, Instagram, Twitter, LinkedIn, TikTok, etc.).
• Monitor, analyze, and report on social media performance and trends, providing actionable insights to improve strategies.
• Manage daily social media activities, including posting, responding to comments, and interacting with followers.
• Collaborate with the marketing team to align social media campaigns with overall marketing objectives.
• Stay updated on the latest social media trends, tools, and best practices to ensure our social media presence is always evolving.
• Coordinate with influencers, partners, and brand ambassadors to expand reach and engagement.
• Run paid advertising campaigns (e.g., Facebook Ads, Instagram Ads, etc.) and track ROI.
• Assist with content calendar planning, and ensure timely posting and campaign execution.
• Build and nurture relationships with the online community to foster loyalty and brand advocacy.

Qualifications and Skills:

• Bachelor’s degree in Marketing, Communications, or a Related field (or Equivalent experience).
• Proven experience as a Social Media Specialist, Social Media Manager, or in a similar role (1-3 years preferred).
• Strong understanding of social media platforms, algorithms, and analytics tools (e.g., Google Analytics, Hootsuite, Buffer, etc.).
• Excellent written and verbal communication skills.
• Ability to create and edit multimedia content (e.g., images, videos, graphics).
• Creative, with a keen eye for design and branding.
• Ability to work independently, manage time effectively, and meet deadlines.
• Knowledge of social media advertising platforms (Facebook Ads Manager, Instagram Ads, etc.).
• Strong problem-solving and analytical skills, with a focus on results and ROI.

WhatsApp 82255122 if interested.

Thank You

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

RESPONSIBILITIES:

• Manage a portfolio of commercial, industrial, or retail properties, focusing on marketing, operations, and financial activities.
• Address tenant needs promptly, ensuring issues are resolved efficiently and services meet standards.
• Conduct regular property inspections and oversee maintenance, vendor services, and improvements.
• Prepare and approve tenant billings, collect rent, and handle tenant move-ins and move-outs.
• Develop and manage annual operating and capital budgets, ensuring financial performance meets objectives.
• Build strong relationships with property owners and deliver timely, accurate reports.
• Coordinate with vendors and contractors, ensuring quality and compliance with agreements.

REQUIREMENTS:

• Diploma with 2–4 years of relevant experience.
• Strong communication, organizational, and analytical skills.
• Ability to provide exceptional customer service and manage multiple tasks effectively.

HOW TO APPLY:

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Cesky Ong Zhi Rong (EA Personnel Reg. No. R24121422, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Cesky at [email protected] or 9061 0702 for a confidential discussion.

Responsibilities

We are looking for qualified wealth-planning professionals to join our Retail Banking team. As a Prestigious Wealth Management Relationship Manager, you are self-driven, enjoy interacting with people and are adept at building a network of customers via tele-prospecting and in-person interactions. With a focus on forging long-term relationships with our mass-affluent customers, you are able to tailor holistic financial planning solutions to address customers’ unique needs and grow their wealth with us.

• Provide comprehensive financial advice and wealth management solutions for Prestigious Wealth Management and retail customers, including but not limited to insurance and unit trusts
• Be well-versed in the bank’s products and services to address customers’ financial needs
• Proactively develop and deepen relationships with customers assigned to you while also expanding your customer base and establishing new customer relationships to generate revenue
• Consistently meet sales targets and all other deliverables

Requirements

• Diploma qualification or above
• At least 2 years of relevant financial advisory experience in banking and/or financial services
• Equipped with the necessary regulatory certifications for advising investment products as classified under the FAA regulatory framework, namely CMFAS Module 5, 8, 8A, 9, 9A and Health Insurance
• Strong interpersonal skills and results-oriented with professional conduct and a proven ability to consistently achieve sales targets
• Good knowledge of wealth management and investment products, as well as industry trends

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Your job scope includes:-

• Video Production: Capturing high-quality footage for social media marketing, either on-site or in a studio setting.
• Direction: Guiding clients and actors during shoots to ensure alignment with the storyboard and script.
• Editing: Utilizing software such as Adobe Premiere Pro or Final Cut Pro to edit videos, ensuring they meet the desired quality and style.
• Content Strategy: Collaborating on the creation of storyboards and scripts to produce compelling video content that aligns with the brand's voice and marketing objectives.
• Trend Integration: Staying updated with current trends on platforms like TikTok and Instagram, and incorporating these elements to maximize engagement.
• Publishing: Assisting in uploading and managing video content across various social media channels to ensure optimal reach and engagement.

Your engagement will be on an assignment to assignment basis.

If you are keen, please submit your resume along with your portfolio of past work for consideration.

Archangel Digital Studios is a dynamic and innovative digital marketing agency based in Singapore. With a passion for excellence and a focus on creativity, we aim to redefine the standards in the industry.

We are seeking a passionate and driven Social Media Video Editing Intern to join our team for social media and content production purposes.

Responsibilities:

• Editing of video content for various purposes social media platforms including Facebook, Instagram, TikTok
• Organize and manage raw footage, project files, and media assets
• Audio synchronization and optimization
• Ensure final video outputs meet technical specifications for various social media platforms

Qualifications:

• Familiar with Video Editing Software
• Good understanding of video formats, codecs, and color grading
• Ability to take direction and work collaboratively in a team
• A creative mindset
• Must be able to work independently

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

One Enormous is a E-commerce business that sells mainly plain apparels online which was started in 2023 & we’re looking into expanding towards media in the upcoming years. Hence seeking Marketing specialists who are interested to join us as we expand our networks.

Key Responsibility:

Video production

1. Script writing base on content idea
2. Filming for content
3. Video Editing
4. Content creation idea brainstorming

Live Streaming

1. Familiarise with product
2. Preparing products
3. Conversation with chat
4. Confident in front of camera

Secondary Responsibility:

Social Media Management

1. Facebook Page
2. Instagram
3. Tiktok
4. Xiaohongshu

Seller Centre Management

1. Shopee Seller
2. Tiktok Shop
3. Lazada

E-commerce assistance

1. Printing & Packing orders
2. Stock counting
3. Uploading listing to various platform
4. Customer service
5. Update stock
6. Simple Ad hoc duty

Working Hours:

Full time: Mon to Friday, 10am to 6.30pm (1 Hours Break, 7.5Hours work)

Part time: Live streamer: $15/Hr (3 Hours/Day) Timing to be scheduled

Requirements:

Well disciplined, good time management

Able to use video editing software, media editing software

Good initiative in work

Comfortable in front of camera

Preferred to have fundamentals or past experience on content creation/Live Streaming.

Location: Near Nicoll Highway Mrt

Overview

We’re looking for a creative and data-driven Social Media Manager to lead corporate banking social media presence. This role is ideal for someone with a strong personal following, a knack for creating B2B content that drives engagement, and a deep understanding of LinkedIn and other social platforms.

Key Responsibilities:

-Content Strategy: Develop and execute engaging social media content tailored to corporate clients, aligned with brand and marketing goals.

-Production : Create high-quality multimedia content (posts, videos, graphics) for optimized visibility and reach.

- Analytics: Track and analyse content performance, adjusting strategies for continuous improvement.

-Community Engagement: Manage and interact with our online community, fostering engagement and visibility.

Qualifications:

- Experience in social media management, ideally B2B-focused.

- Strong command of English and Chinese for social media content creation and newsletters.

- Skilled in analytics and platform trends.

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

You will be part of the technical specialists working at the client's waste management facilities including Integrated Waste Management Facility (IWMF) - a large-scale waste management infrastructural project, and Tuas South Incineration Plant (TSIP).

Job Scope:

· You may be part of the project team to supervise IWMF construction progress.

The work scope includes:

1. To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities in IWMF and ensure that IWMF is constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
2. To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
3. To attend factory acceptance tests (FATs) at local and overseas factories to witness and verify quality and performance of major equipment/systems.

· You may be part of the technical team in the operation and maintenance of TSIP.

The work scope includes:

1. To lead a team of technical supervisors and specialists and coordinate maintenance work between contractors and maintenance sections to ensure the safe, smooth and efficient operations of the waste-to-energy facility.
2. To implement preventive maintenance and overhaul programs for the facility's electrical and control equipment such as turbo-generators, motors, switchgears, low tension and high tension equipment, distributed control system and field instruments.
3. To administer contracts for the operation and maintenance of mechanical, EICA or building services equipment
4. To enforce permit-to-work system and safe work culture including supervising contractors’ work for quality and safety
5. To formulate and prepare standard operating and safety procedures, equipment testing / changeover programmes
6. To perform shift work in a waste-to-energy facility, if needed
7. To work closely with the management of TSIP to implement initiatives on safety and continuous improvement to enhance the safety culture and standards within the plant, as well as drive projects to achieve operational excellence.

Job Requirements:

· Degree in Engineering (Mechanical, Electrical, Civil and Structural Engineering, Chemical, Environmental Engineering).

· Preferably with 3-5 years of relevant experience. Fresh graduates are welcome to apply.

· Candidates with professional certification, e.g. Professional Engineer, Steam Engineer, Licenced Electrical Worker, Workplace Safety and Health Officer, will be given preference.

· Possess good technical background and strong analytical skills. Knowledge in solid waste management would be an advantage.

· Proficient in Microsoft Office, and preferably in Navisworks and Primavera P6.

· Mature, independent, resourceful, and a good team player.

· Good interpersonal communication, presentation and writing skills.

· Able to perform shift work will be advantageous.

· Able to work at construction sites and travel overseas for FATs and training.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Location: Tuas

Working Arrangement: Mon to Fri

Salary: $4000 to $12000 depending on relevant experience

Permanent Position

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

(JR108287)

Job Description:

The responsibilities of the Property Manager shall include but not be limited to the following:

• Co-ordinating and integrating all works performed under the Services;
• Represent the Managing Agent in all communications with the People’s Association under the contract;
• Monitor and report to the People’s Association on the progress of all works in connection to the Contract;
• To prepare project cost estimates and specifications for minor improvement and office re-configuration works;
• To update and administer both pre- and post-contract administration works for Term Contracts and minor improvement works;
• To monitor maintenance budget and progress payments to ensure cash flow projections are met and payment are promptly made to contractors and service providers;
• To lead a team of technical and nontechnical staff in performing preventive/ad-hoc maintenance, facilities and building works;
• Co-ordinate and supervise works done by contractors and ensure their performance are in conformance with the Service Level Agreements.

Qualification and Experience:

• Degree in Building Services or Facilities Management or Mechanical or Electrical
• Or equivalent with at least 5-year relevant working experience with minimum 3 year in supervisory roles in related field.

Working Hours:

Monday - Friday:

0830 - 1800Hrs
Saturday:

0830 - 1230Hrs (Alternate)

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.