Industry: IT / Technology Industry

Location: East area

Schedule: 5-day work week

Skills: Marketing, Social Media, Content Development

Our client is one of the leaders in Communications and Technology with presence in Cyber Security, Infrastructure, Network and Systems Security catering to various Industry sectors across the region.

Position Responsibilities:

• The role will focus on content development, product collateral creation, market communications, social media management (eg: Facebook, Instagram, LinkedIN etc)
• Involved video production, script writing, editing and producing video content.
• SEO and content optimization, branding and trend monitoring.

Position Requirements:

• Diploma or Degree in Business, Marketing and Sales field.
• 1 to 3 years of experience in product marketing, business & sales marketing, social media marketing, development.
• Industry experience in Technology, Telecommunications, Social-Media, IT Security, IT Distribution is a strong preference.
• Base knowledge in various IT related products such as Cyber security, Network Security, Infrastructure and Systems.
• Strong presentation skills, comfortable in public speaking, attending large social events and programme’s.

We will consider all candidates but will prioritize those who have closer requirements to client needs.

Thank you!!

Joseph Syho

Reg Number: R1108657

EA Licence No: 18C9079

Responsibilities:

· Ensures that projects are clearly defined with measurable objectives/outcomes and are properly governed throughout the project lifecycle so that intended objectives are achieved.

· Develops and tracks performance metrics; schedule risk and financial performance of assigned portfolio of projects.

· Plans and manage the ongoing changes to project portfolio demand and capacity constraints so that needs are properly forecasted and opportunities for optimization are identified and incorporated.

· Implements an effective Safety culture within the project (including contractors & subcontractors) and steward implementation of safety processes and procedures that ensure SSH&E expectations are met.

· Supports project development planning, contracting, and execution, organization planning, and contracting strategy development.

· Develops current working practices to successfully deliver major international EPCIC Projects & Operations.

· Provides input to the development of the Topsides/Jacket Engineering, Procurement &

Construction Strategy.

· Responsible for Mechanical Completion and delivery of all Topsides Modules and Jacket in accordance Structures in accordance with schedule.

· Responsible for consistency in the design, construction, quality and completion of Topsides modules and Jacket structures across all Strategic partners and sub-contractors.

· Attends and provide critical inputs to Engineering, Procurement and Construction progress review meeting.

· Identifies project issues and ensuring appropriate action to resolution.

· Manages and ensures successful execution of project or project component to meet prioritized objectives (Safety, Quality, Cost, Schedule, and others, as appropriate).

· Implements Project Strategies to achieve overall Project Objectives.

· Leads the identification of execution strategy options which enable and support the value.

· Participates in project execution strategies, studies and/or initiatives; leads and ensures quality of execution planning workshops.

· Develops resourcing requirements for contracting, procurement, and execution planning

· Establishes the Project Interface Management Plan. Manages internal Company interfaces (Functional departments, business units, etc.).

· Ensures timely resolution and alignment of key interface issues among all stakeholders and management.

· Participates in project deliverables needed from external stakeholders to achieve overall Project Objectives.

· Develops Project Execution group strategies that are aligned with objectives.

· Leads and manages relationships with Sub-Contractor(s) for applicable scope of work and facilitates issue resolution.

· Utilizes appropriate leading and lagging metrics to ensure desired performance and takes appropriate corrective actions as required.

Requirements:

· Bachelor’s Degree in Engineering discipline.

· Expert to advanced level proficiency in major capital project management

· Proven general management capability, leadership, mentoring, and supervisory skills

· Sets and achieves high standards; adaptable to changing priorities

· Strong interpersonal and communication skills, general interest mindset, ability to address conflict constructively

· Minimum 10 years extensive oil and gas project experience in major capital projects

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Admiralty Yard)

Admiralty Road West, Singapore 759956

(Transport provided from Sembawang MRT)

Mon - Thurs: 8am - 5:15pm

Fri : 8am - 4.30pm

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

51 Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thu: 8:00am – 5:15pm

Fri: 8:00am – 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Responsibilities

We are looking for qualified wealth-planning professionals to join our Retail Banking team. As a Prestigious Wealth Management Relationship Manager, you are self-driven, enjoy interacting with people and are adept at building a network of customers via tele-prospecting and in-person interactions. With a focus on forging long-term relationships with our mass-affluent customers, you are able to tailor holistic financial planning solutions to address customers’ unique needs and grow their wealth with us.

• Provide comprehensive financial advice and wealth management solutions for Prestigious Wealth Management and retail customers, including but not limited to insurance and unit trusts
• Be well-versed in the bank’s products and services to address customers’ financial needs
• Proactively develop and deepen relationships with customers assigned to you while also expanding your customer base and establishing new customer relationships to generate revenue
• Consistently meet sales targets and all other deliverables

Requirements

• Diploma qualification or above
• At least 2 years of relevant financial advisory experience in banking and/or financial services
• Equipped with the necessary regulatory certifications for advising investment products as classified under the FAA regulatory framework, namely CMFAS Module 5, 8, 8A, 9, 9A and Health Insurance
• Strong interpersonal skills and results-oriented with professional conduct and a proven ability to consistently achieve sales targets
• Good knowledge of wealth management and investment products, as well as industry trends

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Retail Operations Manager, in hopes of expanding their retail operation team. They are located in the Town area – easily accessible.

Duties of Retail Operations Manager:

• Lead and Manage Operations: Direct the team in developing and executing strategies to enhance and maintain asset value across the portfolio.
• Ensure Smooth Operations: Oversee programs to guarantee continuous service for utilities, air conditioning, fire protection, and security. Ensure staff are trained in fire and life safety systems and all maintenance programs are up-to-date.
• Asset Management: Review and implement annual Asset Plans for each property.
• Tenant Management: Handle lease agreements, manage tenant renovations, and maintain strong tenant relationships.

Requirements:

• Degree in relevant field
• Minimum 7 years of retail mall management experience
• Good communication and stakeholder relationship management skills

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• Recruitpedia Pte Ltd
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Valuable experience in a government agency!
• Mon - Fri, office hours
• Up to $3,600 per month
• Labrador Park MRT
• 1-year contract

Responsibilities:

1. Oversee grant administration processes to maintain efficiency, effectiveness, governance, and strong knowledge management practices.
2. Administer fund support initiatives in manpower development, business growth, productivity improvements, and sustainability efforts.
3. Work closely with stakeholders to understand their needs, provide advice on grant requirements, and guide them through the process.
4. Conduct detailed analysis to refine fund eligibilities, ensuring its relevance and effectiveness in addressing industry needs.
5. Join a dynamic team dedicated to enhancing Singapore’s competitiveness as a global hub by supporting companies in building business capabilities.

Requirements:

1. Possesses minimum a Bachelor's Degree, experience in grant management or related functions is a bonus.
2. Driven and enthusiastic team player who is detail-oriented.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy). This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Goh Yi Min, Mai - R22104617

ScienTec Consulting Pte Ltd - 11C5781

You will be part of the technical specialists working at the client's waste management facilities including Integrated Waste Management Facility (IWMF) - a large-scale waste management infrastructural project, and Tuas South Incineration Plant (TSIP).

Job Scope:

· You may be part of the project team to supervise IWMF construction progress.

The work scope includes:

1. To work with project consultants and key stakeholders, such as other government agencies, on the design of the various facilities in IWMF and ensure that IWMF is constructed, erected, installed in accordance with design specifications and complying with statutory requirement.
2. To participate in the testing, commissioning of mechanical, process, or electrical, instrument, control and automation equipment/systems.
3. To attend factory acceptance tests (FATs) at local and overseas factories to witness and verify quality and performance of major equipment/systems.

· You may be part of the technical team in the operation and maintenance of TSIP.

The work scope includes:

1. To lead a team of technical supervisors and specialists and coordinate maintenance work between contractors and maintenance sections to ensure the safe, smooth and efficient operations of the waste-to-energy facility.
2. To implement preventive maintenance and overhaul programs for the facility's electrical and control equipment such as turbo-generators, motors, switchgears, low tension and high tension equipment, distributed control system and field instruments.
3. To administer contracts for the operation and maintenance of mechanical, EICA or building services equipment
4. To enforce permit-to-work system and safe work culture including supervising contractors’ work for quality and safety
5. To formulate and prepare standard operating and safety procedures, equipment testing / changeover programmes
6. To perform shift work in a waste-to-energy facility, if needed
7. To work closely with the management of TSIP to implement initiatives on safety and continuous improvement to enhance the safety culture and standards within the plant, as well as drive projects to achieve operational excellence.

Job Requirements:

· Degree in Engineering (Mechanical, Electrical, Civil and Structural Engineering, Chemical, Environmental Engineering).

· Preferably with 3-5 years of relevant experience. Fresh graduates are welcome to apply.

· Candidates with professional certification, e.g. Professional Engineer, Steam Engineer, Licenced Electrical Worker, Workplace Safety and Health Officer, will be given preference.

· Possess good technical background and strong analytical skills. Knowledge in solid waste management would be an advantage.

· Proficient in Microsoft Office, and preferably in Navisworks and Primavera P6.

· Mature, independent, resourceful, and a good team player.

· Good interpersonal communication, presentation and writing skills.

· Able to perform shift work will be advantageous.

· Able to work at construction sites and travel overseas for FATs and training.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Location: Tuas

Working Arrangement: Mon to Fri

Salary: $4000 to $12000 depending on relevant experience

Permanent Position

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI

(JR108287)

Job Description:

The responsibilities of the Property Manager shall include but not be limited to the following:

• Co-ordinating and integrating all works performed under the Services;
• Represent the Managing Agent in all communications with the People’s Association under the contract;
• Monitor and report to the People’s Association on the progress of all works in connection to the Contract;
• To prepare project cost estimates and specifications for minor improvement and office re-configuration works;
• To update and administer both pre- and post-contract administration works for Term Contracts and minor improvement works;
• To monitor maintenance budget and progress payments to ensure cash flow projections are met and payment are promptly made to contractors and service providers;
• To lead a team of technical and nontechnical staff in performing preventive/ad-hoc maintenance, facilities and building works;
• Co-ordinate and supervise works done by contractors and ensure their performance are in conformance with the Service Level Agreements.

Qualification and Experience:

• Degree in Building Services or Facilities Management or Mechanical or Electrical
• Or equivalent with at least 5-year relevant working experience with minimum 3 year in supervisory roles in related field.

Working Hours:

Monday - Friday:

0830 - 1800Hrs
Saturday:

0830 - 1230Hrs (Alternate)

1. Ensure the smooth day-to-day operations of the outlet, including delivering customer service, conducting sales and maintaining operation excellence.
2. Support corporate marketing events, academic events and enhance our presence on social media platforms.
3. Fast-track to a mid-management position with this 2 years program. A qualified Management Associate is an Outlet Manager within 3 – 6 months time.

Job Requirements

1. Fresh graduate with a Bachelor's Degree from a recognized university; no prior working experience needed.
2. Strong interpersonal and communication skills for effective collaboration and leadership.
3. Initially, work in music school outlet and/or outlet in retail shopping malls, as to gain hard experiences of our business.

Remuneration and Benefits

1. Salary of $3,200 - $3,600 monthly, with the option for 5- or 6-days work per week.
2. 12-15 days of annual leaves with medical benefits and insurance coverage.
3. Extensive training, workshops and OJT provided; regular assessment is the norm.
4. Complimentary music lessons upon confirmation.
5. Career advancement opportunities, including progression to Outlet Manager, Business Development Manager, or Business & Education Operation Manager, etc.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

As a management executive, you will be trained to understand and run new and existing store ;

- Front end operations

- Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock control

- Quality control

- Marketing planning

- Customer service

- Work place safety

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

- Full Time Positions

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Responsibilities:

Arranging staff meetings and scheduling appointments

Answering or transferring phone calls and taking messages for select staff members

Maintaining the office calendar

Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed

Keeping the office database and filing system up to date and organized

Purchasing office supplies and work with vendors

Sorting and delivering all mail and faxes

Job Requirements:

3 years of experience in office administration with a good understanding of office management processes

Critical thinking and problem-solving skills

Proficient in MS Office

Able to work at night shift and split shift

Able to work on weekends and public holidays

Job Responsbilities and duties:

1. Customer Service: Greeting customers, taking orders, and answering questions about menu items.
2. Food and Beverage Preparation: Making coffee, tea, and other beverages according to customer preferences. Preparing simple food items such as sandwiches, salads, and pastries.
3. Cash Handling: Operating the cash register, handling payments, and providing change to customers.
4. Cleaning and Sanitizing: Maintaining cleanliness and hygiene standards in the café by regularly cleaning surfaces, equipment, and dining areas.
5. Stocking and Inventory Management: Checking inventory levels of food, beverages, and supplies. Replenishing stock as needed and notifying management of low inventory.
6. Assisting with Food Service: Serving food and beverages to customers, either at the counter or at tables.
7. Handling Customer Inquiries and Complaints: Addressing customer concerns and resolving issues in a professional and courteous manner.
8. Team Collaboration: Working closely with other café staff members to ensure smooth operations and a positive customer experience.
9. Following Health and Safety Regulations: Adhering to health and safety guidelines, including proper food handling procedures and maintaining a safe work environment.
10. Maintaining Equipment: Cleaning and maintaining coffee machines, espresso makers, and other equipment to ensure they are in good working condition.