Job Description

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Requirements

• Proven work experience as Senior Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Management or related field

Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Description:

Case Management

• Perform needs assessment of community dwelling seniors
• Care plan with relevant stakeholders
• Facilitate timely and cost appropriate service referral and provision to seniors
• Organising and participation in community events and outings

Administration – assist the Manager

• Design, implement activities and wellness programmes that focuses on building elderly’s self-help capacity including
• Ensure compliance to Finance and Human Resource Policies, maintaining documentation for audits facilitated by Corporate Services

Job Requirements:

• Diploma in Social Service/Psychology/Counselling Part time studies allowed

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

-Manage all mechanics

-Manage schedules, payroll, handle customers, create invoices

-Manage suppliers, handle parts purchase, payment to suppliers

-Manage petty cash, AR and AP schedule

-Must have knowledge of tipper truck repairs and maintenance, spare parts

-Must have 5 years relevant management experience in workshops of tipper truck repairs and maintenance

Location: Singapore

Employment Type: Full-time

Salary Range: $3000-$3800

Job Summary

We are seeking a dynamic and results-driven Manager to oversee sales, operations and lead a dedicated team to achieve business objectives. The ideal candidate will possess excellent leadership skills, strategic thinking, and the ability to adapt to a fast-paced environment.

Key Responsibilities

Must have CEI:

• Must have at least CEI-Basic

Leadership & Team Management:

• Provide guidance and mentorship to team members to achieve individual and team goals.
• Foster a positive, collaborative, and high-performing work environment.

Strategic Planning:

• Develop and implement strategies to achieve organizational goals.
• Monitor market trends and adjust plans to maintain competitiveness.

Operations Management:

• Oversee day-to-day operations to ensure efficiency and quality.
• Optimize processes to improve productivity and profitability.

Budgeting & Financial Oversight:

• Prepare and manage budgets, ensuring cost-effectiveness.
• Monitor financial performance and address variances.

Customer Relationship Management:

• Maintain strong relationships with clients and stakeholders.
• Address customer concerns to ensure satisfaction and loyalty.

Compliance & Reporting:

• Ensure adherence to company policies and regulatory requirements.
• Generate regular performance and progress reports for senior management.

Qualifications & Requirements

• Bachelor’s degree or equivalent is a plus.
• Proven experience in management or a related leadership role.
• Exceptional communication, problem-solving, and decision-making skills.
• Strong organizational and time-management abilities.
• Ability to work under pressure and adapt to evolving business needs.

What We Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A supportive and inclusive work environment.

Application Deadline: 31 Jan 2025

How to Apply: Please send your resume and a cover letter to [email protected].

We look forward to welcoming a passionate and driven individual to our team!

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.
• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.
• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

JOB DESCRIPTION

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

• Oversee all staff, budgets and day-to-day operations of the local business unit
• Formulate overall strategy, manage people, establish policies/processes and set goals for growth
• Develop our people professionally, ensuring productivity and achieving sustainable profitability that help the company grow and thrive
• Direct the employee assessment process
• Prepare and present regular reports for upper management
• Ensure staff follows health and safety regulations

FM Technician Job Responsibilities

1. Conduct preventive maintenance and regular inspections of installations, fixtures and fittings, equipment, common facilities and property to ensure they are clean, safe and in good working condition.
2. Undertake minor building, mechanical and electrical repair works, and handyman works (such as changing of light bulbs, reset drawer locks, etc).
3. Monitor and attend to maintenance service requests, investigate and initiate corrective actions for any service and equipment breakdown, or fault detected during routine check, servicing and maintenance.
4. Daily, weekly and monthly inspection of key facilities, systems and critical areas.
5. Coordinate and supervise the rectification of defects, maintenance, replacement and upgrading works carried out by contractors.
6. Supervise contractors/vendors performing maintenance works on building facilities (e.g. Building maintenance, Mechanical & Electrical systems (M&E), horticulture, cleaning, pest control etc).
7. Monitor utilities consumption by taking water and electricity meter readings and report out of normal consumptions.
8. Assist in fire safety management, emergencies and business continuity plan for the Authority’s premise.
9. Liaise with Authority’s employees on projects and maintenance works and ensure compliance with fire, health and safety standards.
10. Coordinate and work with audio and visual equipment and cleaning contractors to set up meeting venues including seating arrangements and equipment.
11. Update information databases and breakdown record for engineering systems.
12. Any other facilities management works or related works that arise from the building operations and need.

Job Qualifications

1. At least three (3) years’ relevant experience in building operation and maintenance of building facilities.
2. The technicians shall hold minimum a NITEC/Higher NITEC in Facility Management or Mechanical and Electrical Services or equivalent.
3. Additional experience in electrical system, uninterruptible power supply, generators, FM200, fire alarm, sprinkler, high voltage and low voltage switchboards will be an advantage.
4. Additional qualifications such as Electrical Worker License/Singapore Certified Energy Manager (Associate)/Green Mark Facilities Manager will be an added advantage.

Manager Responsibilities:

· Delegating responsibilities and supervising business operations

· Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

· Resolving conflicts or complaints from customers and employees.

· To lead, develop, build and maximise revenue and profit in the Massage Treatments sector, by way of maximising treatments, packages and retail sales.

· To organise all relevant external and internal training as and when required.

· Establishing and achieving business and profit objectives.

· Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

· Generating reports and presenting information to upper-level managers or other parties.

· Ensuring staff members follow company policies and procedures.

· Other duties to ensure the overall health and success of the business.

Manager Requirements:

· More education or experience may be preferred or required.

· Strong understanding of business management, financial, and leadership principles.

· Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

· Time and project management skills.

· Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

· Commitment to providing exceptional service to customers and support to staff members.

· Ability to work under pressure and meet deadlines

· Ability to work longer hours with prolonged period of standing.

*Seeking for a talent with minimum 2 years of ALM/liquidity management and has knowledge in money market products (e.g. FX, Repo and interbank cash trades)*

THE COMPANY

This bank has a reputable brand. With their longstanding and leading presence in their field of expertise and service offerings to clients, they are seeking for ALM/Treasury Officer to be part of their risk team.

JOB RESPONSIBILITIES

• Support the bank’s ALM/liquidity management
• Execute money market transactions to ensure smooth cash flow operations
• Give deposit/loan rates to counterparties
• Input data into system
• Perform KYC and due diligence
• Prepare relevant reports
• Any other adhoc duties

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics/Commerce or any other relevant education
• Minimum 2 years of ALM/liquidity management
• Knowledge in money market products (e.g. FX, Repo and interbank cash trades)
• Highly analytical, diligent, focused and a team player

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Responsibilities:

1. Portfolio Analysis:

- Conduct in-depth analysis of investment portfolios, assessing performance metrics and risk factors.

- Utilize financial techniques to evaluate potential investment opportunities.

2. Market Research:

- Stay abreast of financial market trends, economic indicators, and industry developments.

- Analyze market data to provide insights into investment strategies and potential risks.

3. Client Interaction:

- Collaborate with clients to understand their financial goals, risk tolerance, and investment preferences.

- Provide regular updates on portfolio performance and recommend adjustments based on client objectives.

4. Asset Allocation:

- Assist in developing and implementing asset allocation strategies tailored to clients' investment objectives.

- Monitor and rebalance portfolios to ensure alignment with strategic asset allocation targets.

5. Due Diligence:

- Conduct due diligence on potential investment opportunities, assessing financial statements, management teams, and market conditions.

- Prepare comprehensive reports outlining investment recommendations and associated risks.

6. Regulatory Compliance:

- Ensure compliance with relevant financial regulations and internal policies.

- Stay informed about changes in regulatory requirements and industry best practices.

7. Performance Reporting:

- Generate and present performance reports to clients, highlighting investment returns, risks, and market conditions.

- Analyze performance metrics and make recommendations for optimizing portfolio performance.

8. Relationship Management:

- Cultivate and maintain strong relationships with clients, addressing inquiries and providing exceptional service.

- Collaborate with internal teams, including financial advisors and risk management, to enhance client satisfaction.

9. Technology Utilization:

- Leverage financial software and tools for data analysis, risk assessment, and portfolio management.

- Stay current on advancements in financial technology to enhance operational efficiency.

10. Continual Learning:

- Engage in ongoing professional development to stay current on industry trends, investment strategies, and financial products.

- Pursue relevant certifications to enhance knowledge and credibility in the field.

Qualifications:

- Bachelor's degree, Local Diploma, A Levels

- Strong analytical and quantitative skills.

- Excellent communication and interpersonal skills.

Job Subject Title: Facilities Management Technician

Job Summary:

· Facilities Technician

· Permanent role

· Basic range from $2200 to $3500 + AWS + Performance Bonus

· 3 Rotating Shift (AM,PM&Midnight), 9H shift, 3 rest day every 2weeks

· Location: CBD

Responsibilities

The Facilities Techinican ensures that facilities are safe and functional by performing preventive and corrective maintainance activities. He/She conducts technical troubleshoooting for mechanical and electrical issues in compliance with the quality and safety standards, regulations and organizational Workplace safety and Health (WSH) practices.

• Perform daily operational activities which includes attending to customer's enquiries, needs and complaints.
• Perform preventive and breakdown techinical support and maintenance for mechanical/electrical services, plumbing & sanitary services, Aircon servicing and maintenance, ACMV systems, chillers and electrical control

Requirements

• Candidates with 2 years or more related experience in Facilities Management will be an added advantage.
• No experience is welcome to apply (on job Training)
• Positive attitude, good interpersonal and customer-centric skills

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

You are welcome to visit our website at www.rdtpsg.com

RD Trusted Partners Pte Ltd| EA License No.: 24C2352

Devon Yang Yue Teng | EA Personnel No.: R24123723

Job Description

- Represent a top Global Bank

- Portfolio Construction and Portfolio Management

- Update clients on market movements and the economy

- Business Development to onboard mass affluent and high net worth clients

- Attend investment monthly fund house trainings (fully funded by company)

- Relationship Management with existing clients

- Introduction of Wealth Management tools to clients

- Customised career progression (Sales or Management Track)

Training Provided

- Monthly investment training by more than 30 Global Asset Managers (JP Morgan, Goldman Sachs, Franklin Templeton, BlackRock etc.)

- In-house training by professional and internal trainers

- Training allowance provided for successful candidates

- Communications training

- Management training

- Structured training to put you on the path of success

Requirements

- Go Getter

- Excellent communication skills

- Highly motivated individuals who work well in a team

- Local Diploma / Full 'A' Level Cert / Degree

- Candidates with a background in Wealth Management or Sales would have an added advantage

Responsibilities

• Product Management – Data analytics on the business drivers of the Cash Management product
• Product Development – Working on new products/projects to be launched for the Cash Management franchise, including documentation, UAT testing and process flow/commercialization once live

Requirements

• Good experience and knowledge in transaction banking and cash management preferred
• Good and broad knowledge on payment clearing, payment file formats MT/ISO20022, SEPA and SWIFT
• Good knowledge on accounting/settlement
• Basic knowledge on acquisition and reporting for cash management
• Hands-on experience in testing end-to-end payment systems

Job Title: Finance Manager (Master data and Management Reporting)

Job Location: Biopolis, Singapore

Job Type: Contract - 1 year with option to extend for 1 year (1+1)

Working Hours: 8:30 AM - 6:00 PM

Job Responsibilities

Project Master Data Creation & Maintenance

• Create and maintain SAP master data for grants and funds (e.g. WBS, fund, cost centre) in a timely manner upon request from stakeholders and in accordance with SOPs.
• Verify the completeness and accuracy of supporting documents provided by stakeholders.
• Liaise with stakeholders to resolve any discrepancies in master data or documentation.
• Perform closing and re-opening of project codes timely as required to facilitate operations.
• Perform checks on master data, flagging exceptions for follow-up and resolution.
• Ensure projects/grants documentation (e.g. Letter of Awards, variation approvals) are well organised and maintained.

Management Reporting

• Prepare monthly management reports to organisation research and supporting entities.
• Prepare ad hoc financial reports and analysis as requested by management.
• Undertake additional ad hoc tasks as required.

Job Requirements

• Qualification in Accountancy or Finance with 3 to 5 years of relevant experience.
• Experience in audit or FP&A is advantageous
• Proficiency in MS Office application
• Meticulous, organised and possess good communication skills

If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward. All Curriculum Vitae will be treated with the strict confidentiality.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

Mounika Tanuku|EA Regn. No. R22109193

RMA Consultants Pte Ltd|EA Licence No. 93C4403

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer

place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical

services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their

potential. We believe that people, equipped with innovative thinking and technological capabilities will

make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work

instead of just a ‘job’, we would love to hear from you. At Certis, no two days look alike. Our work

calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether

you’re looking to improve a process, or have an innovative idea awaiting a technology solve, we want

you to bring your ideas to the table. We are a close-knit team that looks out for each other, works hard

to get the job done, and encourages each other to grow – the perfect place for you to grow your career!

All the responsibilities we will trust you with:

• · Run the day-to-day business operations to ensure accurate revenue forecast and plan
• · Issue and update service reports daily
• · Check and scan Project Management checklist
• · Ensure data accuracy and provide timely updates in SAP
• · Support Maintenance department in the creation and processing of orders
• · Check stock availability, raise purchase requisition and follow up on delivery status
• · Issue equipment to Engineers/Contractors
• · Follow up with Engineers/Vendors/Contractors on project status
• · Ensure accuracy of information and preparation of reports prior to billing
• · Prepare quotations for Maintenance engineers and send to customers
• · Other general tasks as required

Your areas of knowledge and expertise that matter most for this role:

• · Diploma graduates / ITE / O levels are welcome to apply
• · At least 2 year(s) of working experience in project management/maintenance environment
• · Proficient in Microsoft Office applications especially Excel (Intermediate level)
• · Knowledge of SAP and ITSM tools is an added advantage
• · Result-oriented with good interpersonal skills, strong problem-solving skill, meticulous, proactive and resourceful
• · Location – Central West

What you can expect from us:

• Work on projects for world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

COME TOGETHER, CREATE TOGETHER

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and

retain a truly diverse and high-performing workforce.

Are you a Fund Administrator looking to move into a Change Management role with an Award Winning International Bank in a team focusing on Private Equity, Private Debt, Real Estate and VC clients?

Responsibilties

• Driving strategic transformation business initiatives for the Private Capital business across all strategies in collaboration with the APAC business stakeholders
• ⁠Partnering with strategic clients in making digital portal products client-relevant, market-aligned and industry-leading
• Play a critical role in defining and delivering the Private Capital business development roadmap.
• Work closely with the Private Capital business teams in various locations in APAC, including operation teams and product solution teams.
• Partner with clients in understanding their requirements for the digital portals and promote ongoing impactful upgrades to the digital portals.
• Contribute significantly to the improvement & initiatives of the processes in the global eco-system, support the digital portal journey and implement change in a collaborative environment.

Requirements

• Bachelor Degree or equivalent
• Good understanding of the business, including: Fund Administration, Loan Administration, Investor Services, encompassing all Private Capital strategies including: Private Equity, Private Debt, Infrastructure and Real Estate.
• More than 3 years of relevant experience in the fields of Private Capital fund administration (Operations or IT ideally)
• Experienced with eFront Invest solutions (Operations, IT Support, Business Analyst, etc…)

Responsibilities

• Work closely with PMO lead to support billing and procurement activities.

• Facilitate the onboarding/offboarding of resources for the project.

• Manage the project calendar/meetings and travel arrangements between project and client site.

• Manage project / office assets and is responsible for the procurement of office facilities as and when it is required.

• Take minutes during client meetings when required.

Requirements

• Diploma holder in any discipline

• At least 3-4 years of relevant experiences

• Experienced in Microsoft Excel, Microsoft Powerpoint and other Microsoft Office Applications

• Experienced in dealing with senior stakeholders

• Ability to work independently with minimal supervision

Licence no: 12C6060

Working location: Orchard

Working hours: 10am to 6pm (Monday to Friday)

JOB DESCRIPTION

• Collaborate with senior managers to define project scope, objectives, and timelines
• Support cross-functional teams to ensure timely execution of tasks and milestones
• Monitor project schedules and budgets, identifying and addressing potential risks or delays
• Prepare project documentation, including meeting minutes, status reports, and presentations for stakeholders
• Act as a point of contact for project updates and coordinate with internal and external stakeholders
• Assist in managing resources effectively to achieve project goals within constraints
• Help ensure that deliverables meet quality standards and client expectations
• Participate in reviews and suggest enhancements to project management practices
• Attend training sessions and gain certifications to enhance your project management expertise
• Take on additional duties as required to support project teams and company objectives

JOB REQUIREMENTS

• Minimum Diploma and above
• Strong organizational and time management abilities, with the ability to prioritize tasks and meet deadlines
• Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

• Complete tasks assigned by the Manager accurately and efficiently.
• Responsible for opening and closing.
• Ensure smooth daily operations with compliance to hygiene and safety standards.
• Manage duties such as stock take, administration and training.
• Assist in handling cash flow and cashier.
• Serving food and beverage with pleasant and efficient service to customers.
• Suggest and recommend menu choice to customers.

Requirements:

• Degree in Hospitality / Culinary or related studies.
• Preferably with F&B experience.
• Take pride in customer service and able to perform in a team.
• Able to lead, manage and motivate the team.
• Willingness to work in a fast pace environment, weekend and public holiday.
• Able to work 6 working days per week.
• Customer service oriented and able to communicate with all level.

Interested candidates, kindly send in your detailed resume with a recent photo in Ms Words format.

We regret that only short listed candidates will be notified.

Uni Recruit (Singapore) Pte Ltd / EA Lic: 17C8871

Job Responsibilities

• Preparing and printing of document for the operation
• Data entry
• Calls and emails follow up to customer or external clients
• Assist in billing related matters
• Updating databases internally, such as sick and maternity leave
• Keying in daily and monthly sales report
• Assist in coordinating and liaising with external parties like vendors, external auditors, tax agent and corporate secretarial where required
• Support in the preparation of meeting, materials & taking minutes
• Assist in marketing related tasks

Job Requirement

· Entry Level or 1 year of working experience

· Possess a Diploma in any field

· Team player

· Able to multi-task

· Must possess excellent written and verbal communication skills to work closely with the team

· Work in a fast-paced environment

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus