• Looking for passionate retail sales manager to share about lights and design for residential home owners.
• Creating the right mood ambience and interior styling for residential homes.
• Ready products, Ready clientele, Active online marketing and well defined training program to help all retail sales person succeed in building a career and professional development.
• Loves to do sales and focus in creating effective sales strategy and action plan.
• Driven to meet sales target, work closely with existing sales team / colleagues / management
• Need to handle indoor and outdoor sales requirements (working with interior designers)
• Help out with marketing related functions

Workplace will be in heart of CBD at Chinatown. A nice comfortable art gallery setting / office. Check out www.lunebrillante.sg on the products we carry.

Candidate to possess good communication skills, detail oriented and preferably loves designs and meeting people. One should be target driven and strong sales experience !

Work will include admin, people management, inventory management, stock check, and housekeeping.

5.5 days work week (inclusive of 1 sat or sun). Be prepared to support client questions that comes in odd hours.

Interested persons to send in your CV and experience to [email protected]

Job Description

1. Perform gap analysis of new/updated regulatory AML/CFT requirements, Head Office (“HO”) AML/CFT policy etc.

2. Review and update Branch AML/CFT policy and procedures.

3. Review AML/CFT procedures/SOPs from business lines.

4. Provide advice to business lines relating to AML/CFT queries.

5. Review New Products, Practices and Technologies from AML/CFT perspective.

5. Conduct AML/CFT trainings.

6. Prepare regular/ad-hoc management reporting.

7. Participate in ad-hoc projects as assigned.

Requirements

1. Bachelor Degree with relevant AML/CFT working experience. Candidates who possess industry compliance certification (e.g ACAMS) would have added advantage.

2. Strong knowledge in MAS Notice 626 regulatory requirements Good working knowledge of the different business segments (Corporate/Retail/Private Bank/Card Business).

3. Good written and communication skills with ability to develop a strong working partnership with external and internal stakeholders.

4. Effective bilingual in English and Mandarin so as to communicate (written/spoken) with Mandarin speaking external and internal stakeholders.

5. Team player and demonstrated ability to manage multiple tasks and work independently.

6. Exhibit timeliness, responsibility and is dependable in all work assigned.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Join Financial Accounting Advisory Services within Assurance and you will assist our clients to address the accounting and financial reporting challenges facing their business. You will be part of a team that provides insight and services that accelerate analytics, decision-making and innovation to build a stronger and more efficient finance function.

You will experience ongoing professional development through diverse experiences, world-class learning and individually tailored coaching. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because your professional development is important to us and we are fully committed to helping you realise your potential.

The Opportunity

The Financial Accounting Advisory Services (FAAS) team works with businesses and finance teams to address the risks of accounting, financial reporting and regulatory issues. FAAS teams serve as trusted advisors, both practical and innovative, to help our clients navigate through accounting and financial reporting challenges driven by the changing economic and regulatory environment. Our focus areas are in Enterprise Performance Management, Finance Transformation and Finance Target Operating Models.

FAAS also provide services to clients who are developing and executing transformational strategies such as launching an initial public offering (IPO) and provide regulatory and reporting support in international capital markets.

Your key responsibilities

As a Senior Manager within our FAAS team, you will help to drive our Finance agenda forward and you will play an important role in shaping the following selected areas:

• Identify initiatives and develop strategies, roadmaps, target operating model and deliver finance transformation and change projects to help clients transform their finance and operational processes
• Provide support and guide team in gathering data and information to understand the current-state processes through interviews and process walkthroughs with the client counterparts
• Analyze, understand, optimize and/or (re-)design end-to-end Finance processes, including technology used
• Support the implementation of relevant technology platforms in the finance function such as Tagetik, OneStream and Anaplan
• Work closely with Directors and Partners in proposal development and to bring the range of Finance and other competency offerings to the clients
• Lead research and collection of relevant information and knowledge from our internal resources to provide value-adding recommendations

To qualify for the role, you must have:

• Degree in Finance or Accounting discipline, with at least 8 to 10 years of relevant experience
• Equipped with knowledge on Enterprise Performance Management
• Excellent verbal/written communication
• Strong organizational, project management and analytical skills
• Prior experience of managing projects and strong industry experience in the finance field

Our client is one of the reputable investment management firms in Asia Pacific with more than US$100 billion under management and offices in APAC and European regions.

You will be involved in operational finance and corporate accounting for a portfolio of entities and reporting directly to Finance Director and Finance Manager.

Key Responsibilities:

• Prepare/review monthly accounts, journal entries and supporting schedules
• Prepare and submit quarterly reporting packs/presentations with variance analysis
• Prepare/review payments and billings including inter-company activities and staff claims
• Handle cashflow projections, fixed deposit and bank account admin matters
• Prepare and submit government financial statistical surveys/data and MAS regulatory returns/surveys
• Coordinate and liaise with external parties such as internal and external auditors, corporate and GST tax agents, corporate secretarial agents. This includes managing the annual audit process including preparation of the audited financial statements and schedules required by the auditors and agents
• Provide support to Finance Managers by ensuring timely and accurate financial information
• Assist with ad hoc projects including UAT and implementation of new system initiatives

Key Requirements:

You possess a Degree in Accountancy or diploma or equivalent with at least 8 years of relevant experience handling full set of accounts, highly motivated individual with good problem-solving skills and preferably with audit and commercial experience.

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R21102223

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Duties include but not limited to:

• Perform AML/KYC checks
• Liaise with regulators on regulatory license requirements and compliance filing
• Work with other teams on KYC/AML review on stakeholders, CRS/FATCA filing
• Track and maintain company documents and institutional information
• Perform other ad-hoc duties as assigned by manager

Requirements:

• At least five years of Compliance or AML/FATCA related experience
• Bachelor’s degree or other tertiary qualification
• Fluent in English and Chinese are essential
• Understanding of regulatory compliance is an advantage
• Good communication and writing skills
• Meticulous, diligent, motivated

Join us as Head of Portfolio Solutions at AIA Investment Management!

The main objectives of this position are to run and oversee AIA IM efforts and delivery of our investment services, solutions, and performance in the following key areas:

• Derivatives: oversee and provide leadership to the group derivative center of excellence (DCOE) to 1) establish a strong strategic platform to drive 2) the BAU implementation of various hedging programs for clients and portfolios in Investment Management 3) provide consultation to regional Line Business Units (LBUs)

• Total Fund Management (TFM) which handles the multi asset ILPs for the LBUs. To develop a strong investment platform to support our performance delivery on these products to the LBUs working closely with the ILP product marketing team in IM

• System rollout: working with the project team, coordinate and support the investment teams on the rollout to ensure the business gets the optimal use of the new system.

You will drive people management and leadership development for these teams and also work seamlessly with Group Investment, Business Units and AIAIM to achieve its objectives and handle communications.

What you will do:

• Work hand-in-hand with the Team Heads for Derivative and TFM to manage and construct appropriate investment solutions to meet the client’s overall risk and return targets.
• Provide regular analysis and assessment of the Derivatives and TFM portfolio, including regular manager review, where needed to develop tools and reports to manage risk and performance.
• Build research expertise and in conjunction with the IM Head of MO to develop analytical tools to support decision making
• Be both a great teammate and a coach/mentor for the other members.

What you will need to be successful:

• At least 20 years of investment experience with large complex multi asset funds such as pension and insurance funds at both the top-down directive construction and setting level as well as the bottom-up portfolio implementation.
• Strong expertise in all aspect of derivatives, multi asset investing demonstrated by a well-defined and consistent investment process, with a good track record of investment performance.
• Excellent technical proficiency, understanding of investment strategies and their implications, as well as implementation and value enhancement strategies in the physical, fund and derivative markets.
• Strong system and operational understanding across all aspects of multi asset investments with experience in transition management, derivative hedging, tactical trading and risk mitigation overlays.
• Experience working with or in an Insurance AMCO.
• Excellent interpersonal and engagement skills

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Compliance Officer

Responsible for all aspects of compliance matters, related activities and projects. This will include the front, middle and back office processes, investment parameters and policies, marketing material reviews, the implementation of a compliance monitoring program and the provision of guidance and ad hoc advice to business units.

Roles and Responsibilities:

• Primary liaison and point of contact to the MAS and all other relevant regulatory authorities and enforcement bodies to clarify and resolve compliance issues
• Regulatory notification on suspicious transactions, conduct investigations and oversee resolution
• Regular reporting to the MAS and internal stakeholders and maintains the Representative Framework (RNF), including misconduct and fit and proper reports
• Monitor, research and assess impact of regulatory changes and developments on internal processes and framework and implement enhancements
• Periodic review of compliance policy and all other manuals to ensure relevance
• Support new business initiatives to assess potential compliance risks
• Handles internal and external audits and inspections
• Reviews marketing materials, including prospectuses before dissemination and lodgement with the regulators respectively
• Conducts training on compliance and regulatory matters to all staff
• Acts as MLRO and reviews CDD and KYC assessment for client on-boarding and periodic review on existing clients
• Reviews Enterprise-risk assessment (ERM) and report status and findings to stakeholders
• Perform periodic coding analysis in the trading system to ensure rules and constraints are effective and up-to-date
• Monitor and address pre and post-trade alerts in trading system to ensure sufficient controls are in place
• Enhance controls and processes to ensure compliance with investment restrictions
• Handle other tasks assigned by the supervisor

Requirements:

• Bachelor or above degree in Law or any relevant qualification
• Knowledge of investment industry and international financial markets, preferably holding audit, law, and Compliance background
• At least 5 years of Compliance experience with asset management companies/financial intermediaries
• Strong knowledge of local regulatory requirements and latest developments
• Strong English language skills and written/verbal communication skills
• Knowledge of Bloomberg, CMGR, Excel
• Ability to demonstrate a high degree of initiative and a strong commitment to meeting deadlines
• Excellent organizational, prioritization and time management skills
• Ability to work under stress and meet tight deadlines
• Good verbal and written communication skills in English are essential. Proficiency in Mandarin and French will be a strong advantage.

Founded in 2006, Sun Venture is a long-term investor with a methodical and disciplined investment approach. At Sun Venture, we invest globally and across different asset classes such as public equities, fixed income, private markets funds, real estate, private equity and alternatives.

www.sunventure.com

As an integral member of the Real Estate department, the Senior/Associate will play a critical role in supporting both the investment and asset management teams.

Investment:

• Sourcing and underwriting of real estate opportunities
• Execution of real estate investment transactions, including acquisitions, divestments, and post-transaction management work
• Strategic planning processes, including research into new asset classes or geographies
• Portfolio management and reporting

Asset Management:

• Active management of portfolio assets including strategy implementation and ensuring that operational needs are met
• Monitoring and analysis of asset trading performance and financials to support strategy and decision-making
• Market research, performance benchmarking and management reporting

• Degree in Real Estate, Business, Finance or equivalent. Master's degree in these fields and/or CFA will be an added advantage.
• Minimum 4-5 years of experience underwriting and executing commercial real estate investment deals.
• Experience in hotel investment and/or commercial asset management will be an added advantage.
• Experience in the UK and/or Singapore markets and value-add deals will be an added advantage.
• Strong financial modelling, research and analytical skills.
• Good presentation skills and ability to communicate complex issues in clear and succinct way.
• Strong project management skills with ability to manage tight timelines.

Our client is a well-established food and beverage company.

• Lead and guide Senior/Foodcourt Managers and F&B Supervisors to achieve sales targets, maintain smooth daily operations, and ensure compliance with company SOPs and operational workflows.
• Manage relationships with landlords, authorities, and stall tenants, handle lease renewals, negotiate terms, and ensure timely rental collection.
• Oversee financial and operational performance, manage budgets, and propose activities to improve sales, while providing regular performance and financial reports to senior management.
• Ensure high standards of hygiene, service, and quality, conduct regular checks, and provide feedback to improve service and operational excellence across food stalls.

Requirements:

• Diploma in F&B/Supply Chain or equivalent
• At least 5 years of experience in managing foodcourt operations.
• Proficient in Microsoft Office and Google Suite
• Possess Class 3 License

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

The Store Manager will effectively lead, develop and support the members of a Tiffany store to meet and/or exceed sales plans and profitability targets. The Store Manager is a dynamic, attentive and inspiring leader who builds relationships with internal and external clients; someone who could be called a mentor, a teammate and a coach, who sets expectations for unsurpassed customer service. Responsibilities for accurate record retention, proper budgeting, inventory tracking, maintaining audit controls and facilities management are a portion of this position.

Achieve/Exceed Store Sales Plan

• Deliver and execute on pre-determined Annual Net Sales plan whilst meeting budget
• Understand and analyse the business needs, productivity, KPIs and provide business insights
• Lead the execution of retail excellence standards
• Identify and elevate out of stocks and merchandizing needs to drive growth through product assortment and presentation optimization
• Partner with key stakeholders to leverage knowledge of competitor activity and sales opportunities

Building a High-Performance Team

• Drive regular performance conversations at store and Client Advisor level to motivate and engage team
• Align resources to reflect the store needs traffic, client profile and product potential
• Managing staff costs and headcount within pre-approved budget
• Execute team training plan for store
• Address and action performance management issues in a timely manner through consistent feedback
• Assess team capabilities and build robust succession plan for the store, with identified High Potential talents and design of development plans
• Recruit and develop talent pipeline
• Maintain employee engagement through Tiffany value driven leadership and employee recognition.
• Constantly monitor the quality of talent in the competition and pro-actively keeps potential talent engaged until real opportunities arise

Build Client Portfolio

• Identify and activate new client sources (3rd party/mall partnership) with a focus on HNWC
• Build and develop best in class client centric teams
• Execute events in partnership with PR and gain business alignment with a commercial goal
• Lead the execution of the Tiffany Clienteling Programs in order to grow client portfolio
• Know and cultivate Top 10 Tiffany Registered (TR) customers in the store
• Ensure all Client Advisors achieve CD100 objectives
• Drive store data capture rate with a focus on the quality of information gathered and ensure consistency of personalized SP outreach

Operational Excellence

• Manage efficient Back of House and ensure consistency with established operational procedures
• Own compliance of store operations, health and safety, maintenance and store environment with all internal control procedures
• Identify and execute efficiencies and best practices

Customer Service/ In-Store Experience

• Ensure highest levels of in-store luxury experience at all times
• Master the Power of Blue selling ceremony, including Tiffany Touch and deliver service excellence
• Embody and inspire the highest luxury standards in presentation and behavior of all the staff
• Share client feedback received on Voice of Customer Survey to improve customer service
• Manage customer issues and complaints

Responsibilities

• Partnership Strategy: Develop and implement growth strategies for co-brand cards, points transfer, and enterprise partnerships based on competition analysis and customer behavior.
• New Product Development: Lead research, prospecting, and cross-functional collaboration for launching new products and partnerships.
• Partnership Management: Manage existing partnerships, including marketing, branding, compliance, budgeting, and reporting to ensure growth and profitability.
• Financial Oversight: Take ownership of financial tracking, partner agreements, and regulatory compliance for strategic partnership activities.
• Loyalty Program Growth: Expand company’s footprint, enhance member experience, and drive retention through innovative partnerships.
• Market Localization & Differentiation: Strengthen company's market presence and brand awareness by localizing loyalty programs and creating unique partnership offerings.

Requirements

• Business Degree or relevant qualifications
• 3+ years experience in partnership, P&L and senior stakeholder management
• Background in card industry required - ability to demonstrate understanding of how credit card program works
• Proven experience in product development, portfolio marketing
• Possess management competencies and communication skills
• A demonstrated ability to conduct analytics and produce advanced reporting is a must
• Candidates with international exposure and existing partnerships network preferred

If you're interested in this role, click 'apply now'

If this job isn't quite right for you but you are looking for a new position, please contact us @ + 6645 4544 / [email protected] for a confidential discussion on your career.

License No: 11C3510 / EA Reg ID: R2198337

Job Description

• Identify, research & evaluate investment opportunities in Equity and Equity Derivatives Trading
• Undertake comprehensive analysis, modelling and valuation and formulate quantitative trading/investment strategies
• Perform daily risk monitoring of investments and portfolios
• Manage performance of new and existing investments with focus on absolute returns
• Bring value added to the team in term of skills, ownership, accountability and performance

Qualifications:

• 10+ years of relevant Hedge Fund or Sell Side industry experience. Experience in Delta One Trading, Event/Index Arbitrage and cross-asset volatility trading.
• Well versed in products such as systematic strategies, corporate actions, index rebalancing and equity long short baskets.
• Strong technical, quantitative and fundamental analysis skills
• Excellent investment track record (demonstrate ability to generate USD 5-10 million on a year basic) with proven ability to work in a team-oriented investment process.
• Expertise in alpha research, portfolio construction, optimization, risk management, trade execution and Portfolio Management.
• Ability to deploy and manage a strategy from inception.

Justification

• This position is very specialized that requires the individual to have the relevant experience and track record, in this case in depth knowledge of Global Equity Derivative markets with a particular focus on the APAC region. This entails building quantitative analytics, research, and execution in trading and portfolio management

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

Description

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Capability and Quality Management Specialist.

Principal Responsibilities

• Evaluate individual staff performance through regular quality audits to ensure all customer interactions meet professional, quality and compliance guidelines
• Conduct regular call sharing with staff to ensure alignment of best practices and high service standards
• Develop and maintain quality standards and procedures in collaboration with cross-functional teams
• Conduct thematic analysis examining themes across multiple products, services or processes to identify trends, patterns and common issues
• Identifying training and development needs through analysing data to identify areas of improvement
• Supporting in the design of training and development programmes based on the needs of the organization and the individual
• Supporting in evaluation of training and development programmes

Qualifications

• Degree / Graduate with knowledge/working experience of Singapore Insurance is preferred
• Demonstrates understanding of customer needs and behaviour
• Ability to communicate cross functionally
• Good learning attitude, analytical, problem solving and with good time management skills
• Excellent interpersonal and communication skills with an ability to write well
• Experience in a customer service environment or related position, preferably in a financial industry
• Committed, self-disciplined, Customer Service oriented, able to multitask with an eye for details
• Ability to work independently, and with high level of initiative in a high pressure and tight timeline environment
• Team worker, works well under pressure and self-driven

To be considered for this role, the relevant rights to work in Singapore is required.

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Video URL - External

https://www.youtube.com/watch?v=y4LU9-uRd_4

Happy to speak to individuals who comes from outside the banking industry!

• CMFAS certificates will be paid for
• Supportive environment with mentoring and training provided.
• This is a sales position within a bank - 5.5 days (branch hours)

about the job
This is a branch client facing sales position where you will be focusing on the following:

• Engage, prospect and account management of a portfolio clients across insurance and investment portfolio.

skills and experience required

• Minimum Diploma in any field - local polytechnic /Degree
• To be able to build business relationship
• Enjoys speaking to people
• Self-motivated
• No prior banking experience required

To apply online please use the apply function.
(EA: 94C3609/ R21103354)

Your Career

You will work within the  JAPAC GTM Shared Services Business Office team.  In this role, you will help develop, refine, manage and execute GTM initiatives.  You will collaborate with teams across APJ, from individual contributors to senior leaders, and will play an important role in our ongoing growth.

In addition to leading and supporting initiatives, you will help problem-solve - proposing solutions that help us stay the course.

Your Impact

• Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations

• Performance Analysis: Monitor, analyse, and report on the effectiveness of GTM initiatives using data-driven insights to optimise future strategies

• Work collaboratively across a cross-functional set of stakeholders to gather the right information, pressure test your hypothesis, co-create deliverables, accelerate execution and unlock value

• Project Management: Work closely with the GTM Strategy and wider Business Office team to ensure our initiatives are executed at scale

• Problem solve: Turn challenges into opportunities through problem solving

• Develop and present high-quality recommendation and deliverables (GSlide, GSheet, PPT, Word, etc.) for executive level consumption

• Drive change across the organisation and be willing to wear multiple hats (initiative development, project management and execution) to do it what it takes to “move the needle”

• Stay up-to-date with market trends, customer feedback, and competitor strategies to adjust growth initiatives and stay ahead in the market.

• Position: Operations Manager (Fast Food Chain)
• Working Hours:5 days, 8.30am- 6pm
• Salary: $6500 -$8000 + $500 transport allowance
• Location: Geylang, and required to travel to 15 branches. Company will be moving to Woodlands Senoko in 2026

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Network Service Delivery Lead

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Service Delivery Lead to support their banking APAC network infrastructure portfolio.

Responsibilities:

- Lead the APAC network infrastructure team

- Manage the lifecycle of network components, from planning to decommissioning

- Lead contract negotiations and manage relationships with network service providers and hardware vendors

- Identify and mitigate risks, including security vulnerabilities and service disruptions

- Drive initiatives to enhance network performance, reliability, and security

Requirements:

- Proven working experience in network support and service delivery

- Familiar with capacity planning and management

Additional Information:

- Location: HarbourFront

- Working hours: Monday to Friday, 9 am to 6 pm.

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Network Engineer

Smart IMS is a leading provider of information technology solutions, offering a wide range of services to businesses worldwide. With a strong focus on innovation and customer satisfaction, we help organizations streamline operations, improve efficiency, and achieve their strategic goals.

We are currently looking for a Network Engineer to provide operational support for network infrastructure.

Responsibilities:

- Monitor Network Master Control Room and provide reporting and communication of change activity, including incidents that may be related to change.

- Switching & Routing (underlay and overlay).

- Identify service impact, interpret monitors, dashboards, traffic captures, and logs.

- Initiate production support triage efforts for network infrastructure incidents, manage bridge line troubleshooting and appropriate team engagement, engage in technical research and troubleshooting.

Requirements:

- Technical knowledge in Internet protocols and networks

- Understanding on Network Automation and processes

Additional Information:

- Location: HarbourFront

- Working hours: 12-hour shift, Alternate week Wednesday off. Shift 1 - Sunday to Wednesday, Shift 2 - Wednesday to Saturday

- Competitive salary commensurate with experience, with 14 days of Annual Leave and above market medical coverage / insurance.

- Start off as a 1-year contract with 2 months' notice period.

Executive Summary

Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including Global Investment Banks, Smart IMS is also a Microsoft Gold Certified Partner, Oracle Platinum Partner and AWS MSP Partner.

We are looking to hire a Service Delivery Leader to support our client in Singapore which is a top global investment bank.

The Service Delivery Leader will support the network infrastructure across 12 different markets in the APAC region. He/She is responsible for the efficient and effective delivery of network services to internal bank customers. This role acts as the primary liaison between the network engineering/operations teams and the commercial/procurement functions to ensure seamless service delivery, vendor management, and lifecycle management of network assets. You will lead a high-performing team to execute the strategy, manage financial and commercial aspects, and handle procurement of network circuits, pipes, switches, and other essential components.

The ideal candidate will have 5 years++ of experience in service delivery, or commercial/procurement roles, preferably within the financial services or banking sector. A strong understanding of network technologies, vendor management, procurement processes, and financial management is essential.

Responsibilities:

Leadership and Strategy

• Lead and inspire a team of network infrastructure professionals across the APAC region.
• Develop and execute strategic plans that align with our business and IT goals.
• Collaborate with senior IT leaders to ensure our network infrastructure supports business objectives and regulatory requirements.

Service Delivery Management

• Manage the lifecycle of network components, from planning to decommissioning.
• Ensure compliance with industry standards for security, performance, and reliability.
• Coordinate with the operations team to maintain high availability and performance of network infrastructure.
• Network Changes and Upgrades: Collaborate with network engineering to plan and execute network changes, upgrades, and projects.
• Document network configurations, processes, and procedures, and maintain network asset inventories.

Contract and Vendor Management

• Lead contract negotiations and manage relationships with network service providers and hardware vendors.
• Oversee procurement processes to ensure cost-effectiveness and budget adherence.
• Monitor vendor performance to ensure SLA compliance and prompt issue resolution.

Financial Management

• Develop and manage the network infrastructure budget, ensuring efficient resource use and cost control.
• Provide financial reports and forecasts to senior management, highlighting variances and recommending actions.

Risk and Compliance

• Identify and mitigate risks, including security vulnerabilities and service disruptions.
• Ensure compliance with regulatory requirements and internal policies.
• Conduct regular audits and assessments to identify areas for improvement.

Continuous Improvement

• Drive initiatives to enhance network performance, reliability, and security.
• Stay updated on industry trends and emerging technologies.
• Foster a culture of innovation and excellence within the team.

Transition Management

• Act as a bridge between project and operations teams to ensure smooth transitions.
• Develop strategies for seamless handovers of new or upgraded infrastructure.
• Collaborate with project managers and operational teams on transition plans, including training and documentation.

Inventory Management

• Oversee the inventory of network components, ensuring accuracy and completeness.
• Maintain detailed records of circuit ownership for accountability and proper management.

Required Skills:

Education and Experience

• 5+ years of experience in a network support, service delivery, or commercial/procurement role, preferably in a financial services or banking environment
• Proficiency in network monitoring, management, and asset tracking tools
• Excellent problem-solving, communication, and customer service skills
• Strong analytical and financial management abilities
• Proven experience in vendor management, procurement, and contract negotiations and vendor billing
• Experience in capacity planning and management
• Ability to work independently and as part of a cross-functional team

Skills And Competencies

• Deep knowledge of network infrastructure components.
• Proven contract negotiation and vendor management skills.
• Exceptional leadership and team management abilities.
• Strong project management skills, able to handle multiple initiatives.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving capabilities.

Desired Skills:

• Bachelor's degree in Computer Science, Information Technology, Business, or a related field
• Certifications such as ITIL, PMP, or CCNA
• Experience with cloud-based networking, software-defined networking (SDN), and virtualization
• Knowledge of financial industry regulations and compliance requirements
• Project management experience in network infrastructure projects
• Proven leadership experience

WHO WE ARE:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

POSITION OVERVIEW:

We are seeking a highly motivated and tech-savvy individual to join our team as a Smart Hands Technician. This role combines responsibilities across three key areas: Audio/Visual (AV) conference room support, Level 1 network infrastructure support, and Tier 1 service desk operations. You will play a critical role in ensuring seamless operation and resolving issues related to these diverse areas.

WHAT YOU’LL DO:

Tier 1 Service Desk

• Serve as the first point of contact for employee technical issues
• Diagnose and resolve common user problems related to software, hardware, and network access.
• Log, track, and escalate unresolved issues to appropriate teams.
• Provide clear and concise communication and technical assistance to internal users.

AV Conference Room Support

• Troubleshoot and resolve audio, visual, and connectivity issues within conference rooms.
• Assist employees with using AV equipment and ensure proper setup for meetings.
• Maintain inventory of AV equipment and report any missing or malfunctioning items.
• Maintain continuous process improvement to provide the highest quality products and services which meet the needs and requirements of internal and external customers.

Level 1 Network Infrastructure Support

• Diagnose and troubleshoot basic network connectivity issues (e.g., wired and wireless).
• Onsite Smarthands for Network operations team
• Escalate complex network issues to Level 2 support personnel.

WHAT YOU’LL NEED TO SUCCEED:

• Ability to work individually and within a team.
• Undergraduate degree in a technical field.
• 1+ years of experience as an IT Support Engineer, Analyst, or Administrator.
• Demonstrable knowledge of the following: Networking, WiFi, Mac OS, Cisco, Linux, Windows is essential.
• Experience in ticket management and triage support.
• Experience with Jira Service Management (JSM) and working to SLAs.
• Strong understanding of basic IT concepts and troubleshooting methodologies.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks simultaneously.
• Ability to work independently and as part of a team.
• Excellent customer service orientation and a passion for helping others.

PREFERRED EXPERIENCE:

• Familiarity with AV equipment, networking fundamentals, and basic troubleshooting techniques is preferred.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire an IT Audit Manager to join us in an exciting project.

Responsibilities

1. Lead and manage the audit activities of an IT software project, ensuring alignment with organizational goals and industry best practices.

2. Develop comprehensive IT audit plans, checklists and methodologies tailored to software project requirements.

3. Assess IT systems, applications, and processes for compliance with internal policies, regulatory standards, and security protocols.

4. Collaborate with project managers, developers, and stakeholders to identify and mitigate project risks.

5. Produce audit findings reports, and actionable recommendations.

6. Provide leadership and mentorship to audit team members, fostering a culture of excellence and continuous learning.

7. Act as a liaison between the audit team and the client, ensuring a smooth audit process and effective communication.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Computer Science, Accounting, or a related field.

2. Professional certifications such as Certified Information Systems Auditor (CISA), or equivalent would be advantageous.

3. At least 8+ years of experience in technology projects.

4. At least 5+ years of experience in IT auditing, governance or compliance.

5. At least 2+ years in a leadership role.

6. Strong understanding of IT project management methodologies (e.g., Agile, Waterfall) and software development life cycles.

7. Excellent analytical, problem-solving, and decision-making skills.

8. Exceptional written and verbal communication skills, with the ability to present findings to technical and non-technical audiences.

9. Demonstrated ability to work collaboratively in cross-functional teams and foster stakeholder relationships.

KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how