About the Job

Organizations trust us to solve their most critical talent challenges—from scaling teams during rapid growth to navigating complex workforce transitions. As we continue our explosive growth, we’re seeking an exceptional Account Manager to join our team. This role is your opportunity to architect custom staffing solutions, uncover untapped opportunities, and build lasting partnerships with industry leaders across contract staffing, permanent placements, and managed services. If you have the drive to close impactful deals, the vision to align talent with transformative opportunities, you’ll thrive in this dynamic, results-driven environment.

Responsibilities

• Implement strategic account plans to drive growth, mitigate risks, and ensure alignment with clients' operational and financial objectives.
• Develop and deploy customized staffing solutions, addressing client workforce needs through contract staffing, permanent placements, or managed services.
• Lead and finalize contract negotiations, including pricing, terms, and service level agreements, to achieve mutually advantageous outcomes.
• Track and enhance account performance by monitoring key metrics such as client satisfaction, delivery efficiency, and financial performance.
• Coordinate with cross-functional teams (recruitment, operations, finance) to ensure the seamless execution and delivery of staffing solutions.
• Generate and present detailed performance reports, providing actionable insights and forecasts to support strategic decision-making and continuous improvement.

Preferred Qualifications

• Minimum 5 years of experience in account management or business development roles, with a proven track record in strategic account management or business development within IT, Healthcare, or Banking services.
• Strong foundation in workforce dynamics, relationship building, and strategic planning, with demonstrated success in managing and growing key accounts.
• Proven financial acumen for budget management, pricing strategies, and achieving revenue targets.
• Exceptional client-centric approach with a proven ability to understand and anticipate client needs, delivering tailored solutions that drive long-term partnerships and client satisfaction.
• Strong market adaptability with the ability to navigate and thrive in dynamic industries, staying ahead of market trends and leveraging insights to identify new business opportunities.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1984457

What’s the job?

Duty Managers (DM)s play a significant role in providing consistent, reliable service in the hotel including superior cleanliness standards and optimum manpower productivity. Accountable for Guest Experience Agent (GEA)’s execution of the consistent Holiday Inn Express guest experience.

Your Day-to-Day

Financial Returns:

• Participate in the preparation of the annual departmental operating budget
• Monitor budget and control expenses with a focus on increasing productivity
• Analyse financials to drive revenues, future profitability, and maximum return on investment
• To assist in the hotel's revenue growth by leveraging on the company's systems & procedures
• Assist with third party vendor induction and support in managing the performance of third party vendors

Responsible Business:

• Ensure a safe and secure environment for guests, team members and hotel assets in compliance with hotel’s or owner’s policies and procedures and regulatory requirements
• Develop and carry out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint
• Act in a responsible and senior way when dealing with hotel revenue

People:

• Manage third party vendor staffing requirements, plan and assign work
• Ensure ‘one team approach’ and quality service through daily communication and coordination
• Drive improvements in team member engagement and are aligned with our brand service behaviours

Guest Experience:

• Respond to guest complaints and ensure corrective action to resolve their issues / concerns
• Carry out the special needs and requests of guests and repeat visitors
• Advise employees of deficiencies and instruct on corrective action. Provide retraining as needed.
• Demonstrate BrandHearted behaviours by maintaining compliance with all required brand standards, behaviours, hallmarks and license agreement mandates
• Drive improvement in guest satisfaction goals. Collaborate with hotel team members to establish and implement services and programs that meet or exceed guest expectations.
• Make time to interact with guests, solicit feedback and build relationships
• Ensure the ‘one team approach’ by assisting in all Reception tasks when required
• Accountable for the maintenance of Standard Operating Procedures (SOPs) in accordance with the Service level Standards
• Assist the IT shared services support in the PMS Maintenance, Configuration and Interface Management

What we need from You

• Minimum Diploma/Degree in Hospitality, or equivalent
• 4 years' related experience in the same role, or an equivalent combination of education and experience
• Leadership role involved in the effective running of the Front Office operations, including managing the operational team whlist overseeing third party vendors
• A positive and keen to learn attitude

• Develop and implement comprehensive marketing strategies aligned with business goals.
• Analyze market trends and competitor activities to identify opportunities.
• Ensure consistent brand messaging across all channels.
• Oversee brand positioning and development of brand guidelines.
• Manage and mentor the marketing team, fostering a collaborative environment.
• Coordinate cross-functional teams to ensure cohesive marketing efforts.
• Monitor campaign performance and adjust strategies as needed.
• Develop and manage the marketing budget, ensuring effective allocation of resources.
• Track ROI for various marketing initiatives and adjust as necessary.
• Conduct research to understand customer needs and preferences.
• Utilize data analytics to inform marketing decisions and strategies.
• Build relationships with external partners, vendors, and stakeholders.
• Represent the company at industry events and conferences.
• Provide regular reports on marketing performance to senior management.
• Use analytics tools to measure and report on the effectiveness of marketing strategies.

Job Description & Requirements

Condominium located at Choa Chu Kang area has 1 position for Condo Manager. You will be deployed on site, and be accountable for the daily operations of the estate. The working hours are 9:00am-5:30pm on weekdays, and 9:00am to 12:00pm on Saturdays. There will be a team of 3 staff on-site.

Responsibilities and Essential Functions:
- Plan and control all activities pertaining to the effective daily maintenance and management of the condominium.
- Plan deployments and preventive maintnance schedules as well as monitor the efficiency, lifespan and warranty periods of equipment.
- Liaise with end users, contractors, vendors, consultants, and relevant authorities with respect to technical & maintenance services, repairs, installation, fabrication, renovation & reburbishing works, regulations and the service & repair warranties of equipment.
- Put up and review proposals on technical specifications. Source for, evaluate and recommend quotations for new equipment, repair or replacement.
- Ensure compliance with all statutory regulations, and House Rules.
- Assist in general office duties, including recording of minutes in meetings, updating various records, replying to correspondence, and relaying complaints or feedback to respective service providers.
- Manage arrears by the subsidiary proprietors, and assist in legal action where necessary.

- You will also set up the emergency response team and the various SOPs. The SOPs are meant for the various vendors who send their regular or relief staff to the condominium, to carry out the daily work in accordance with the requirements of the estate.

- Be a team leader for a team of 3 full-time staff deployed at the condominium, aligning the team’s performance to meet the Council’s target outcome, and align the work attitude with the Council’s objectives. The monthly incentive will be tied to the Council’s monthly review.

Requirements:
- Diploma or Degree in Building Management / Facilities Management
/ Engineering, or relevant certificates with 3 years of relevant work experience.
- A team player with good interpersonal skills.
- Meticulous, with attention to details.
- Good working knowledge of the Building Maintenance and Strata Management Act.
- Good service attitude, and able to handle complaints. Passion for estate management work.
- When necessary, willing to work beyond normal hours and on weekends or public holidays. Off-in-lieu will be provided.
- Proficient in Microsoft Office, especially Word and Excel, efficient at using Condo apps such as iCondo or HiLife.
- Experience with mechanical/electrical installations and systems is an advantage (e.g. ACMV, lifts, fire protection, electrical DB, pool pumps, sump pumps, ejector pumps, booster pumps, water tanks, etc).
- Singapore Citizen or PR.

You may email your resume to: [email protected]
Please include the following in your resume:
- Availability and related work experiences
- Reasons for leaving past and present employment
- Current/last drawn salaries, and expected salary
- Contact details
*Only shortlisted candidates will be contacted for interview with the Council. You must state your expected salary for the Council to review.

Direct Responsibilities:

• Define the project scope, objectives, and goals
• Estimation and budget follow-up
• Preparing task list with schedule and identify the risks
• Assigning tasks to team members, overseeing the work, and managing the issues.
• Understand the release process and tools and follow the bank standards and policies
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, managers, and subject matter experts.
• Be the liaison between the business units, technology teams and support teams
• Follow-up on delivery from contributor as well as own development team.
• Make sure methodology and processes are respected
• Produce clear and comprehensive status reports
• Produce Steering Committee documents and present to Sponsors
• Understand user’s requirements/concerns
• Ensure good quality of the documentation
• Coordinate with multiple Technical teams, Infrastructure and testing teams to deliver the projects

Specific Qualifications:

Good to have

• Knowledge on Credit Risk

• Financial Instruments
• Rating for Financial Instruments and Rating Agencies
• Derivative products: FX Forwards, FX Options, Equity Options
• WM products like Credit Lines, Loans etc.,
• Regulatory

• Knowledge on Financial Instruments :

• Different types of instruments
• Referential data
• Prices, Ratings, Exchange rates, Money Market rates
• Underlying assets, Indices

• Knowledge on Agile/Scrum Practices

We are seeking an experienced HR Manager to oversee all HR operational functions. The ideal candidate will have a strong background in managing payroll processes, recruitment, employee relations, and compliance while ensuring smooth and efficient HR operations.

Key Responsibilities:

• Manage the entire payroll process, ensuring the accurate and timely payment of wages, bonuses, commissions, and deductions.
• Supervise the day-to-day HR functions, ensuring operational efficiency and streamlined processes.
• Lead recruitment and staffing efforts, ensuring the plant is appropriately staffed to meet production objectives.
• Serve as the primary contact for addressing employee concerns, resolving conflicts, and ensuring fair and consistent resolution.
• Oversee the performance appraisal process, ensuring timely and effective evaluations.
• Manage compensation and benefits programs, ensuring alignment with company policies and legal compliance.
• Ensure compliance with all legal regulations, including wage and hour laws, work permits for foreign workers, safety standards, and employee rights.
• Identify training needs and develop programs to enhance skills, safety knowledge, and performance across the plant.
• Oversee the management of HR data, ensuring the confidentiality and accuracy of employee records within the HR Management System (HRMS).

Qualifications:

• A Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 5-7 years of experience in HR operations, with at least 3 years in a leadership or managerial role.
• Strong knowledge of payroll systems, tax regulations, and compensation & benefits management.
• In-depth understanding of HR best practices, labor laws, and the unique HR needs within a manufacturing environment.
• Exceptional communication, interpersonal, and conflict resolution skills.

"Sanderson-iKas" is the brand name for iKas International (Asia) Pte Ltd, a company incorporated in Singapore under Company UEN No.: 200914065E with EA license number 16S8086.

Website: www.sanderson-ikas.sg

Job Title: Sales Manager - Full-Time (under Career Conversion Programme - CCP)

About 7 Vision

7 Vision is a provider of corporate health screening services in Singapore, specializing in mental health, vision, and overall wellness solutions. Our innovative approach includes on-site retinal screening for the early detection of eye diseases, alongside a comprehensive range of workplace wellness services. We are committed to helping organizations improve employee health, productivity, and overall well-being.

Position Overview

We are seeking a highly motivated Sales Manager under the Career Conversion Programme (CCP) to join our team. This structured programme provides individuals with the opportunity to undergo training and take on a key sales leadership role in the fast-growing corporate health sector.

The Sales Manager will be responsible for identifying new business opportunities, nurturing client relationships, and driving revenue growth while contributing to the success of Singapore’s health and wellness initiatives.

Key Responsibilities

• Develop and implement strategic sales plans aligned with company goals to achieve revenue growth.
• Identify potential business opportunities and build a robust pipeline within the corporate health and wellness sector.
• Establish and maintain strong client relationships to ensure high levels of satisfaction and repeat business.
• Oversee the entire sales cycle, including prospecting, lead generation, presentations, and contract negotiations.
• Collaborate with internal teams to align sales strategies with marketing campaigns and operational deliverables.
• Stay informed of market trends, competitive activities, and client needs to refine sales strategies effectively.
• Prepare and present detailed sales reports and performance metrics to senior leadership.
• Participate in CCP training and development programmes to enhance skills and knowledge for effective sales management.

Eligibility for Career Conversion Programme (CCP)

• Open to mid-career individuals looking to transition into a sales management role.
• Singapore Citizen or Permanent Resident.
• Willingness to undergo structured training and development under the CCP framework.

Qualifications and Skills

• Prior experience in in HR, healthcare, wellness, or related industries.
• Strong communication, negotiation, and interpersonal skills.
• Passion for corporate health and wellness solutions is highly advantageous.

What We Offer

• Structured on-the-job training under the CCP framework.
• Competitive remuneration package, including performance-based incentives.
• Professional development opportunities in the fast-growing corporate health sector.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact on workplace wellness in Singapore.

Position: You will be appointed as an Assistant Manager for boutique studios offering retail and exercise experience.

roles and duties :

● assist the general manager in all aspects of the business, including managing daily operations, scheduling, inventory control, with particular emphasis on promoting sales of products

● collaborate with the general manager to develop and implement strategies to increase revenue and profitability, achievement of sales targets as discussed and set by the company; organizing promotional events to launch products or classes

● Plan, develop, implement, and manage strategies of studios’ social media account

● Create and manage a social media content calendar

● ensure a clean and safe studio environment, maintaining expected housekeeping

Job Responsibilities:

Manages assigned product portfolio and generate new sales to achieve revenue, target and budget.

Maintains professional and technical knowledge of sales product.

Build strategic relationship with product vendors and partners to provide solutions to partners and end users.

Conduct and assess market and competitive analysis to develop efficient business strategy and generate higher Sales Revenue.

Develops product concept and provide a unique value based on the requirements of clients.

Clearly articulate and present the business value of the product to business partners.

Prepare and conduct periodic product updates and enablement for Channel Partners.

Provides Business and Revenue Forecast, including periodic reviews with relevant product vendors on business and sales activities.

Develops marketing strategies or programmes by collaborating with Marketing Team.

Obtains Bill of Material and pricing by working with presales team on product solution.

Facilitates inventory turnover / management / control by reviewing and adjusting inventory levels.

Job requirements:

Diploma/Degree with minimum 2 to 5 years of product management experience, preferred from security/electronic/IT industry.

Knowledge and understanding of supply, product and vendor management

Proven contract negotiation skills.

Proficient in Microsoft office applications e.g. Word, Excel, PowerPoint.

Able to work in a face paced environment.

Our client, a renowned global expert in high-quality motion control across various applications and industries, is seeking a Sales Manager for the ASEAN Region.

Responsibilities include managing customer relationships, coordinating technical and commercial activities, ensuring quality, and achieving continuous improvement while balancing customer needs with company interests.

Key Responsibilities:

1. Customer & Partner Management:

• Develop strategies for assigned accounts, including product and pricing strategies.
• Provide excellent customer service and maintain regular engagement with customers and sales partners through visits and feedback collection.
• Monitor customer payment behavior and manage overdue payments.
• Lead change management initiatives and negotiate pricing adjustments.

2. Market Development:

• Identify and acquire new customers.
• Analyze market data, trends, and potential; develop market strategies.
• Provide sales forecasts and ensure sales targets are met.

3. Key Account Management:

• Manage assigned accounts and support global Key Account activities.
• Maintain and update won-lost lists and project management deliverables.
• Generate reports on account status and actions.

4. Quotations & Contracts:

• Address technical requests with engineering teams and prepare customer quotations.
• Negotiate pricing, terms, and contracts while ensuring compliance.

5. Application Engineering:

• Coordinate projects between customers, engineering teams, and global operations.
• Support new developments, design changes, and approvals.
• Address quality complaints and facilitate solutions.

6. Dealer Network Management:

• Identify and onboard new sales partners.
• Train sales partners and customers on product offerings.
• Develop and manage dealer networks to optimize sales.

7. Competitor & Market Analysis:

• Monitor competitor activities, product ranges, and market trends through customer interactions and industry events.

8. Systems & Processes:

• Utilize CRM, SAP, and internal systems to manage claims, reports, and operational data.

Qualifications:

• 5–10 years of experience in the automotive industry.
• Technical degree, preferably in mechanical engineering.
• Strong sales experience; familiarity with SAP and Microsoft Office preferred.
• Proven ability to analyze markets, negotiate contracts, and manage key accounts.

Soft Skills:

• Strategic thinker with excellent communication and interpersonal skills.
• Proactive problem-solver with a focus on quality and continuous improvement.

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Rajkumar Renganathan

EA Licence Number: 23C2060 Registration ID is R1983662

Working Location:

• Bedok

Working Hours:

• Monday to Friday, 8am to 5pm

Job Responsibilities

• Will involve in a lots of calling (call Desktop engineers for urgent or priority case)
• Validate forms submitted by users
• Process forms based on request type
• Follow up on requests submitted
• Respond to enquiries on forms
• Update user profile records
• Update asset entries
• Generate internal SR reports

Requirement:

• Minimum (2) years of Admin experience will be an advantage.
• Candidate must possess at least O level qualification
• Required Skill(s) : Microsoft Words, Power Point, Excel, Outlook

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/5936

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

Privacy Policy

Our Global Privacy Policy

Position: Property Officer

Working location: Ang Mo Kio

Salary budget: $2800-$3000 + HP Allowance + OT

Working days: 5 - Days // 8.30am to 6pm

Job Description

• Verify building defects and to coordinate with the contractors to access rooms to carry out work.
• Attend and verify all enquiries/feedback of building defects pertaining to maintenance, landscape, cleaning, and pest control in the premises are carried out/rectified to the highest standard expected of the building owner and meet the SLA.
• Carry out room inspections during mass check in/out exercises, AV and logistics set up for conference events/facilities bookings.
• To follow-up for contractors' quotations.
• Any other duties may also be reviewed to ensure the estate is well managed.

Job Requirement

• At least Diploma in Estate/Facilities Management/Building & Construction/Mechanical/Electrical Engineering
• Minimum 3 years of relevant experience in managing buildings especially in all building related matters and M&E services

✅The Supreme HR Advisory Pte Ltd EA No: 14C7279

✅SAMUEL SIAW Reg No: R24124745

Job Description: Restaurant Manager

Position Overview:As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant. Your primary goal will be to ensure excellent customer service, manage staff, maintain quality standards, and drive profitability. You will work closely with the management team to uphold the restaurant's reputation and achieve its business objectives.

Key Responsibilities:

1. Staff Management:Recruit, train, and supervise restaurant staff, including servers.
   Schedule shifts and assign duties to ensure optimal staffing levels and smooth operations.
   Provide ongoing coaching and performance feedback to employees, fostering a positive work environment.
   
2. Customer Service:Ensure that guests receive exceptional service by maintaining high standards of hospitality and addressing any issues or complaints promptly.
   Monitor customer satisfaction levels and implement strategies to enhance the dining experience.
   
3. Operations Management:Oversee day-to-day activities, including food preparation, inventory management, and cleanliness.
   Maintain compliance with health and safety regulations, food quality standards, and sanitation procedures.
   Manage restaurant finances, including budgeting, cost control, and revenue optimization.
   
4. Quality Control:Uphold quality standards for food, beverages, and service, ensuring consistency and customer satisfaction.
   Conduct regular inspections to assess cleanliness, organization, and adherence to operational procedures.
   
5. Marketing and Promotion:Collaborate with the marketing team to develop and implement promotional strategies to attract customers and drive sales.
   Monitor market trends and competitor activities to identify opportunities for growth and differentiation.
   
6. Administrative Tasks:Maintain accurate records of inventory, sales, and expenses.
   Prepare reports for management, summarizing key performance metrics and areas for improvement.
   

Qualifications:

• Proven experience as a Restaurant Manager or similar role in the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written.
• Solid understanding of restaurant operations, including food and beverage management, staffing, and customer service.
• Proficiency in basic accounting principles and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

MANAGER ( FULL TIME )

PROVIDE MANAGEMENT CONSULTING AND TECHNICAL GUIDANCE SERVICES

CAN WORK AS A TEAM TO PROVIDE PROFESSIONAL TECHNICAL SERVICES TO CUSTOMERS AT DIFFERENT LEVELS

BASIC + COMMISSION

CAN SERVE MALE OR FEMALE CUSTOMERS

TO CONTINUOUSLY IMPROVE YOUR SKILLS

OBEY THE LEADERSHIP

ANYONE WITH RELEVANT EXPERIENCE CAN SEND EMAIL TO

[email protected]

-Develop and oversee financial plans, budgets, and forecasts in alignment with the organization's strategic goals and objectives. Analyze financial data and trends to provide insights and recommendations for improving financial performance.

-Prepare and analyze financial reports, including income statements, balance sheets, cash flow statements, and variance analysis. Ensure compliance with accounting standards and regulatory requirements.

-Identify financial risks and develop strategies to mitigate them. This may involve assessing market risks, credit risks, liquidity risks, and operational risks, and implementing risk management practices and controls.

-Manage the organization's investment portfolio, including evaluating investment opportunities, conducting financial analysis, and making recommendations for investment decisions. Monitor investment performance and adjust strategies as needed.

-Implement and maintain internal controls to safeguard assets, prevent fraud, and ensure the accuracy and reliability of financial information. Develop and enforce financial policies and procedures to maintain compliance and mitigate risks.

-Analyze costs and expenses to identify opportunities for cost reduction and efficiency improvements. Develop cost management strategies and monitor cost performance against budgetary targets.

-Provide financial insights and recommendations to support strategic decision-making and business planning. Collaborate with senior management to develop long-term financial strategies and initiatives.

• handle employee relations matters, such as resolving conflicts, addressing grievances, and promoting a positive work environment.
• Develop and implement performance management systems to evaluate employee performance, provide feedback, and facilitate professional development.
• Identify training needs, design training programs, and coordinate employee development initiatives to enhance skills and knowledge.
• Ensure the organization complies with employment laws and regulations, and they stay updated on changes in legislation.
• Contribute to organizational success by aligning HR strategies with business objectives and participating in strategic planning initiatives.
• Promote a safe and healthy work environment by implementing health and safety programs and ensuring compliance with occupational health and safety regulations.

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).

Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.