Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Localisation & content management specialist

What you'll be doing
You will collaborate closely with developers, UX designers, content designers, business owners, and quality assurance team to make sure the content DBS customers see on our apps is up to date and translated. This is a great role for anyone interested in learning about digital product design and development.

Here's how your week might look like
Your day-to-day work will be supporting various country product teams—onboarding signed-off UX design screens to our translation management tool and checking in with translators to make sure work is on track.

We don't expect you to be a writer or a translator yourself. If you can read Simplified and Traditional Chinese, that's great! But not absolutely necessary.
To keep up with the various projects you are supporting, you will attend sprint planning meetings and retrospectives.

Sometimes, there will be bugs. Not the flying, itchy kind, but the kind that causes apps to malfunction. When those bugs are related to content our users see, you will work with the team to get them sorted out.

Don't worry, you don't need to be a developer. This is not a technical role. It's about project management. What matters is that you are cool with learning to use new tools and interested in digital product development and UX design.

Digital products don't stand still. What was good yesterday is not good enough today. So we constantly keep improving our apps. Part of that is to update the content our customers see, and we need your help with that. You will project manage the content update release process to make sure stuff goes out on time and as it was intended!

Here are the experience and skills we'd love you to have
This role is not the common garden variety kind. It is a new kind of role, so we are open to people from different backgrounds and experiences.
What matters is that you are interested in UX design and digital product development.
Experience working with developers and UX designers will come in handy.

Bonus points
You can read Simplified and Traditional Chinese.
You know what Figma, Github, Lokalise and agile development are.
You know basic HTML coding.

Your team and career
This role sits within the Design Standards team, and is based in Singapore. The Design Standards team creates our design language system and defines and steers the way we design digital services at DBS. The team covers eight countries, Consumer and Corporate banking, and Middle Office Management group (internal tools).

Astek has an opening of a Data Management Analyst role.

• Conduct data analysis to identify inconsistencies, trends, and areas for data improvement in a financial services environment.
• Lead and manage data reconciliation and quality checks, ensuring the integrity of financial data by implementing, monitoring, and troubleshooting data processes.
• Handle data issue management, ensuring timely resolution and minimizing the impact on business operations.
• Utilize Oracle PL/SQL to manage, query, and analyze large datasets related to financial data.
• Perform User Acceptance Testing (UAT) for financial data-related applications, ensuring that the system is functioning as required and meeting the specified business needs.
• Monitor and manage Service Level Agreements (SLA), responding to queries from internal stakeholders and end-users in a timely manner.
• Provide comprehensive documentation support for both technical and functional specifications, including data models, data mappings, and process flows.
• Leverage investment data domain knowledge to ensure proper data management practices are followed in line with industry standards.
• Apply strong problem-solving and logical thinking to resolve data challenges and drive continuous improvement in data management processes.

Qualifications and Requirements:

• CAT-1 cleared/eligible candidate is required for this role (Only Singapore Citizen allowed)
• Bachelor's degree in Computer Science, Information Technology, Finance, or a related field.
• Minimum 4 years of relavant experience
• Proven experience in data management in financial services firm is a must.
• Experience in data reconciliation, data quality checks, and issue management specific to financial data.
• Proficiency in Oracle PL/SQL for querying, reporting, and managing financial datasets.
• Extensive experience with UAT processes for financial applications and data systems.
• Solid understanding of investment data domain knowledge, including financial instruments, transactions, and reporting practices.
• Strong ability to manage SLAs and respond to inquiries from stakeholders and users in a timely and professional manner.
• Excellent problem-solving abilities, with an emphasis on logical thinking and attention to detail.
• Strong written and verbal communication skills for clear documentation and reporting.

Key Accountabilities / Responsibilities:

• Manage a team of Claim Administrators who will be performing verification checks on the claim submission by employees
• Ensure that claims administration, assessment, clarifications, and deductions are made timely and accurately in accordance to stipulated policies and guidelines within the Service Level Agreement (SLA)
• Understand the relevant policies and provide guidance to team members on complex cases
• Handle escalated cases or perform service recovery if necessary
• Perform process review, identify areas for improvement and implement changes
• Ensure knowledge retention by keeping Standard Operating Procedures (SOP) and Work Instructions (WI) are updated timely

Requirements:

• Degree or Diploma in HR or business admin preferred
• Strong analytical skills
• Desire to go the extra mile for customers
• Proficient in Microsoft Excel

Working Days & Hours: 5 days, 8am-5:30pm

Salary: Up to S$3,200

Location: Depot Road

Please do note that office in Depot Road will be shifted to Bukit Gombak area (walking distance from Cashew MRT) on first quarter of 2025.

How to apply:

Interested applicants may submit your detailed CV in word format to [email protected] stating your expected salary and availability.

***We regret that only shortlisted candidates will be notified.

Administrator

Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
Working Location: Pasir Ris
Salary Range: $2000-$2300

Roles & Responsibilities:

• Resident Relations / Facility Officer supports the Manager in the general administration of the estate

Job Responsibilities:

• The management, bookings, maintenance of all facilities (swimming pool, spa pool, sauna, gym, squash and tennis courts, playgrounds, putting green, BBQ pits, function room, games room).
• Keying in of data
• Handing over of security pass / carpark label
• Collection of Admin fee / Renovation fee / Security Pass
• Administer the following works:
• Refund of renovation deposit
• Refund of other deposits (Security pass / 2nd carpark label / BBQ pits / Function hall)
• Order and keeping track of stationery inventory including office inventory
• Postage record for mailing
• Filing and updating of all administrative documents and files and ensure that they are kept and filed in a manner which facilitates their easy retrieval;
• Registration of movement of key (in key press)
• Preparation of circular to Subsidiary Proprietors / residents
• Distributing incoming fax / letters and keeping proper records of correspondences
• Keeping record of file opened
• Negotiate / Sourcing in purchase of budget items for office equipment
• Keeps the petty cash, if assigned.

Job Requirement:

• Relevant Experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Roles & Responsibilities:

• Assist the CFO to manage the funds for the company's trade business, investment business and daily operation, ensure the adequate supply of funds, reduce the cost of funds and improve the efficiency of funds;
• Ensure the effective implementation and smooth operation of the company's risk management structure (four tier management and control structure), evaluate the company's risk management structure and operation mechanism, and put forward suggestions for optimisation and adjustment to the Management team and Risk Management Committee;
• Organise and hold CRM meetings, ensure the effectiveness of the role of CRM and Risk Management department in early detection, risk management and reporting on major risk matters of the Company, optimise and improve the responsibilities, organisational processes and operating mechanisms of various risk meetings based on the actual situation, and put forward suggestions to the Management team and Risk Management Committee;
• Effectively implement the standardised and professional risk management of the subsidiaries, including formulating and optimising the risk management processes, routine communication mechanism and early warning mechanism for the subsidiaries, implementing centralised control of the enterprise and credit risk of the subsidiaries, and strengthening the supervision, training and guidance of the risk control personnel in each of the subsidiaries;
• Responsible for establishing, completing and optimising the company's risk management system and processes, improving the quality of market risk and credit risk data management, and ensuring that the risk management work is systematic, standardised and scientific according to the company's risk management philosophy;
• Prepare the company's risk management report on a regular basis and report to the Management team, Risk Management Committee and CNAF;
• Responsible for coordinating the work from CNAF legal and risk control department (for risk management portion only);
• Responsible for the annual appraisal, recruitment, training, development, etc of all the risk management personnel;
• Other ad-hoc matters assigned by CNAF, the board of directors or the Management team.

Requirements:

• Bachelor's degree in Business/Economics/Finance or a related field, or equivalent qualifications. Familiar with the operational mechanisms of domestic and international oil trading, oil market risks, credit risks and the derivatives market;
• 8 years of relevant working experience that could sufficiently demonstrate the competencies in a highly dynamic and competitive environment, and fulfill the job responsibilities of overseeing the risk management framework that support business growth and protect stakeholders’ interest；
• High degree of IT literacy as an enabler to the quantification, measurement & reporting of risks & exposures；
• Seasoned, resilient, independent and resourceful, business acumen, excellent organisational, networking and leadership skills;
• Good ethics and professional conduct, and with strong sense of responsibility and teamwork spirit;
• Excellent command of English and Chinese languages (as the position needs to frequently communicate with English/Chinese speaking stakeholders verbally/ in writing as well as to prepare and proof-read English/Chinese official documents and presentations whenever appropriate).

Introduction:

This is an opportunity to manage a portfolio of clients with business in different sectors. The candidate shall be the main point of contact and coordinate between clients, third party, authority, and co-colleagues. He/she will be directly involved in company set up, provision of corporate as well as accounting, tax, visa/immigration advisory services among others. The candidate will be involved in ad-hoc project to assist the client in accessing both the Singapore and South-East Asian Markets. He/she is also expected to take part in business development activities, in order to find, analyse and evaluate new potential clients/markets.

Principal Accountabilities:

• Handle full suite of incorporation & business support services for clients
• Manage & upkeep excellent client relationship
• Coordinate and complete clients' requests by working closely with colleagues
• Ensure that clients' assignment is completed in a timely manner
• Frequent communication with clients via face-to-face meetings, video conference, emails, or phone call
• Involvement in business development activities
• Ad-hoc projects on client management and business development

Required Skills & Experience

• Degree Holder in Business Administration, Economics, Finance or related studies
• Hands-on experience in accounting, audit and taxation advisory
• Proficiency in written/spoken English and Italian to communicate with clients
• Candidate who are proficient in European language will have an added advantage as the role maybe required to support client from European countries
• Good knowledge in MS Word, Excel and Power Point​

Attitude Required

• Well-mannered and with excellent interpersonal skills
• Able to work well under pressure
• Can-do attitude with good time management skills
• Able to work well both independently and in teams

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Our client is actively searching for a Director, Learning & Talent Management to join their team!

If you are a dynamic individual seeking a new career opportunity, read further!

Reporting to the Chief Human Resource Officer, this role is responsible for driving the end-to-end Learning and Talent Development strategy to enhance the organisation’s capabilities and performance. Through this role, the candidate will formulate all strategies, policies and processes in the areas of organization-wide learning & organizational development, talent management & succession planning.

The responsibilities of this role are:

Learning & Development

• Lead and drive organisation’s overall Learning and Development Strategies to build a skilled and agile workforce
• Develop the University’s Total Learning Plan based on the learning needs identified
• Collaborate with senior leaders to identify the strategic learning focus, co-create and implement leadership and functional competency frameworks, including specialist tracks.
• Partner and guide internal stakeholders to identify learning and development needs based on business requirements and developing milestone programmes to meet the varying needs of the workforce
• Anticipate latest trends to pivot learning objectives and identify new learning methodologies such as innovative and experiential learning models to pique learning interests.
• Review and formulate policies and processes related to L&D that would support the development of a sustainable learning culture in the University
• Develop success metrics and evaluate the effectiveness of training programmes

Organisation Development

• Lead team in charting the organisation development strategic roadmap and operationalizing initiatives across different workstreams to improve employee engagement and enhance employee experience to make the University a great place to work in
• Drive and implement change interventions within the University that will accelerate the transformation journey that is in line with University’s strategic goals.
• Drive Employee Engagement Survey and ensure follow-up plans are in place to holistically address employee concerns

Talent Management

• Provide leadership and guidance on the design and development of talent management frameworks to lift talent pool and strengthen leadership pipeline across all schemes.
• Grow talent within the organization through building talent pipeline and development of high potential talents
• Provide consultative support to function leaders and HRBPs on critical and complex talent and organizational capability issues to build talent development capabilities and accountabilities.
• Partner senior business leaders and executive leadership teams in the design and execution of talent strategy, policies and frameworks, talent assessment and identification to build leadership bench strength.
• Curate and implement programmes under the Talent Management programmes with the objective of talent attraction, talent selection, developing and retaining high performers and high potentials
• Administer the programmes from talent selection, identification to engagement as well as end-to-end planning and execution of the various activities/events scheduled throughout the entire programme period.
• Oversee the development of talents and tailor the blend of developmental opportunities (e.g. training programmes, master classes, secondments, stretch appointments etc) in accordance to their career stages to optimize leadership exposure and development

Succession Planning

• Lead the approach, facilitation and follow-up action planning for talent and succession planning. Identify growth potential, facilitate and execute the career progression and development plans of selected officers so as to ensure that there is a strong pipeline of successors for critical positions in the University
• Increase readiness and success rate of succession candidates through the implementation of Individual Development Plan (IDP) for identified successors.

The ideal candidate will need to have the following qualities and experience:

• Degree or equivalent in Human Resource Management or relevant field with minimum 10 - 15 years of experience in Human Resources function.
• Proven success at the helm of the L&D function
• Strong track record in designing and driving change, culture building and employee engagement, as well as proven ability to effectively engage at senior leadership levels
• Possess up-to-date knowledge of best practices in organizational learning
• Strong in execution and has held leadership role(s) at team level
• A proven people manager who is able to motivate and develop the team
• Detail-oriented, proactive and strong analytical thinking

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

Looking for somewhere fun, supportive where you can grow, develop and make a impact? Well, check us out!

We are a leading marketing and sales company in S.E.A, that works with both national and international MNCs, to help them boost their brand awareness and market shares.

What we do:

• Increase brand awareness and market share of our client
• Develop your communication skills
• Build your leadership capabilities

Benefits:

• Travelling opportunities to different markets eg Taiwan, Hong Kong, US, Australia, KL (based on performance)
• 1 to 1 mentorship and guidance
• Personal development workshops

Who we are looking for:

• Hardworking individuals
• Great learning attitude

Are you the one we are looking for? Apply now to get started!

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

About Company:
Our client is a family restaurant chain that started in Fukuoka in 1971, and now has a total of 220 locations throughout Japan, from Hokkaido all the way down to Okinawa. Our client is known for their extensive menu and reasonable prices and is loved by people of all ages in Japan. Their food ingredients are carefully selected with the highest in quality and safety standards in mind, aiming for customers to enjoy top-class meals. The Group's company is one of in-flight catering provider for Japan domestic flight.

Job Description:
- Responsible in general administrative duties, including but not limited to collecting documents during store visits and delivering them, organizing and managing documents
- Support the store staff in administrative tasks
- Support the accounting and HR related administrative duties
- Other ad hoc duties as assigned by the company

Job Requirements:
- No experience are welcome to apply
- Possess great interest in general administrative duties
- Proactive, initiate and good personality
- Ability in Japanese language is a plus point, to communicate with Japanese stakeholders

Compensation:
- Working hours: 08:30 - 17:15
- Meal Allowance: $200/month
- AWS and Year-End Performance Bonus
- Medical and hospitalization benefits

Job Description:

1. Cost Tracking and Analysis:

• Monitor and track costs across projects, operations, and logistics functions to ensure alignment with key stakeholders
• Perform monthly cost analyses to compare actuals against budgets, identifying variances and trends to support strategic decision-making

2. Budgeting and Forecasting Support:

• Collaborate across departments to assist in forecasting activities, help to develop and maintain cost-effective budgets.
• Prepare accurate cost forecasts and contribute to the budgeting process to support financial planning.

3. Reporting:

• Produce and provide regular reports on costs, budgets, and variances to keep stakeholders informed and facilitate transparency.
• Generate insightful cost and expenditure reports to support proactive cost management

4. Project Cost Management:

• Manage project-specific cost tracking to ensure expenditures stay within budgeted limits and align with financial goals.
• Conduct spot checks on cargo and post-project cost reviews to assess profitability, addressing overspending when identified.

5. Invoicing and Activity Tracking:

• Generation and processing of invoices, Keep and maintaining records of contracts, sales agreements, services, and activities are in cost tracker accurately.
• Support accounts receivable (AR) tracking by updating records and ensuring timely invoicing.
• Organize and document all invoices for easy access and retrieval.

6. Customer Service and Issue Resolution:

• Address customer inquiries and disputes related to invoices, handling adjustments and clarifying any incorrect charges.
• Collaborate with finance, operations and customer care to resolve invoicing issues promptly and enhance customer satisfaction

Responsibilities:

• Assist team on risk management education and fundamental analysis material.
• Assist team to prepare marketing and promotion material.
• Help desk to follow up and update on client KYC, periodical review, etc.
• Prepare and update market interest summary.
• Assist account application process after clients agreed with authorized dealers to open account with us.
• Post NLT booking and coordinate with Risk/TPS on acct and limit set up.
• Follow up with client to resolve margin deficit and assist client funding.
• Post OTC trades in Murex system after trades been confirmed by authorized dealers.
• Establish up-to-date records of commission rates and refreshing every quarter to ensure consistency.
• Providing daily trades fill recaps & weekly working GTC orders updates, to remind internal and external what has been traded and what orders are still working.
• Checking of client statements versus fill emails sent the day previous
• Calculating the volume of trades traded each day and our market share.

Qualification:

• Able to communicate with both English and Chinese speaking clients
• Candidates with financial institution experience is a plus.
• Hard working and willingness to learn.
• Proactive and can handle pressure.
• Meticulous & detail-orientated
• Comfortable with ambiguous, ever-changing situations.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a group of Management Associate (Corporate/ Business) who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Start-up environment, welcoming workplace culture
• Junior/ Entry (No experience required - Training Provided)
• Career growth and development opportunities
• Convenient location (walking distance to Tanjong Pagar MRT station)

Job Duties:

• This role will gain hands-on experience and knowledge of all areas of the business by being assigned to different departments, before being placed in a suitable role permanently.
• The purpose of the program is to provide the employee with a comprehensive understanding of the business.
• To participate in business negotiations and building of relationships with core clients and vendors.
• Assist the directors with the execution on various key business decisions.
• High-performing individuals can take a fast-track route to a leadership position.
• There is a possibility to be involved with regional growth or other businesses within the same group.
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Degree in Business Administration of Management
• Good communication and interpersonal skills
• Excellent time management and organizational skills
• The potential candidate must be motivated to stay ahead by keeping up with the latest technological advancements and market trends.

Interested candidates please email your resume to [email protected] / [email protected]

We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

Job Description:

1) Product Profitability Analysis, Production Improvement Plan

• Analyse the product profitability and actual key operation factors having impact on efficiency and profitability (For example, consumption, off-spec in production and aging product and management on no. of grades) and check/find the problem to solve or improve.
• Design and monitor production improvement plan to meet business KPI

2) Reporting on the Operation Performance

• Reporting on the operation performance, actions to be taken for problem solving for management or related parties (example monthly business report, ad-hoc reports and etc)
• Communicate and coordinate for the related parties to take the required actions on operation/marketing matters based on the analysis and reporting
• Manage and coordinate the project to accommodate the related parties’ needs in operation/ supply chain (example integrating systems)

3) Value Team (VT) and Business Steering Committee (BSC) Meeting

• Coordinate the VT and BSC meeting for SSNC, distributors, plant and R&D to discuss and action on technical /operation/marketing matters

4) Feedstock Supply (example C8)

• Feedstock supply and communicate with Octene-1 suppliers to secure and maintain the required quantity of Octnene-1 for production, solve the quality matter

5) Market Intelligence and Meet customer specifications and expectation

• Market Intelligence – gather and analyse information for better decision-making and to guide competitive strategy around market opportunity, penetration, and development.
• Ensure high quality of finished product in order to meet customer specifications and expectation.
• Resolve all issues in planning procedures and analyse activities to ensure compliance to finished product quality and service regulations

6) Protocol Design & Integration of Flows in Supply Chain

• Create processes and methods to gather supply chain data.
• Analyze data to identify problematic areas and suggest improvements.
• Plan and implement supply chain optimization projects to increase efficiency and reduce costs (e.g. warehouse-slotting, route planning and etc).
• Analyze the freight forwards and transportation cost to set best route and rate.

7) New Product Business Case Development

• Assist in new product business case development

8) Others

• Any reasonable duties which may be required from management from time to time

Job Requirements:

• Degree in Chemical engineering or Chemistry or other similar engineering
• Plus : business administration, statistics, marketing, etc.
• Total 8 years working experience in similar position
• Knowledge of polyolefin processes or equivalent in petrochemical industry
• Proficient in Microsoft Office and ERP systems, preferably SAP
• Analytical skill and holistic view to operation and problem-solving skills
• Excellence in Communication and coordination

Interested applicants, please email your resume to Alicia Fong Yee

Email: [email protected]

CEI Reg No: R1104594

EA Licence No: 99C4599

Job Description

• Responsible for fixed assets management, controls and reporting
• Responsible for the expense reimbursement and payment requisition
• Monitor expense account and expense trend analysis
• Assist in preparation of expense budgeting for the Bank, review the actual performance versus budget, perform monthly cost variance analysis and provide recommendations
• Participate in procurement process, preparation of various procurement reports and documents in an accurate and timely manner
• Other ad-hoc tasks and project assigned

Requirements

1. A recognized university degree in Accountancy, Business Administration or relevant professional qualifications
2. Minimum 3 years of experience in Fixed Assets Management / Cost Management / Management Reporting role in financial services industry
3. Detail-oriented, analytical, able to work independently
4. Possess good communication, interpersonal relationship and negotiation skills
5. Strong command of Excel ad Access will be an added advantage
6. Proficiency in Chinese is essential as incumbent is required to write and understand documents in Chinese.

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

About Disney Cruise Line:

Since launching in 1998, Disney Cruise Line has established itself as a leader in the cruise industry, providing a setting where families can reconnect, adults can recharge and children can experience all Disney has to offer. Today, the award-winning Disney Cruise Line continues to expand its blueprint for family cruising with a fleet of five ships — the Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy and Disney Wish — and three more ships planned. One of these ships will exclusively homeport in Singapore for at least five years beginning in 2025, marking the cruise line’s debut in Southeast Asia.

About the Role:

The Associate Manager, Customer Relationship Management (CRM) is responsible for managing marketing automation platforms and workflows to streamline customer communications. This role involves developing and implementing automated marketing campaigns, ensuring consistency and effectiveness, and collaborating with CRM and analytics teams to integrate customer insights into marketing strategies.

Responsibilities:

• Marketing Automation Management: Oversee the setup, configuration, and optimization of marketing automation platforms.
• Campaign Development: Develop and implement automated marketing campaigns to nurture leads and support customer journeys and drive customer engagement, conversion, and retention.
• Execution: Design, build, and sustain end-to-end marketing campaign flows from data selection to HTML development, data validation, proofing and campaign deployment. Perform technical analysis, level-of-effort estimation, and contribute to the development of direct channel communications
• Analytics & Optimization: Identify customer segments for targeted marketing programs, develop testing scenarios and hypotheses, monitor and analyze campaign performance data to identify areas for improvement and optimization.
• Support the global loyalty program and integrate the process into the overall framework
• Conversion: Encourage customers who receive email updates to book their itineraries through targeted and compelling marketing messages.
• Collaboration: Work with content, creative, and technical teams to ensure seamless integration of marketing automation initiatives. Partner with cross-functional teams to analyze business and marketing data and effectively translate analytics into clear insights, actionable recommendations, and strategies to optimize existing processes and drive key business metrics.
• A/B Testing: Develop and execute A/B testing plans to continually improve campaign performance.
• Data maintenance - Assist in data entry and maintenance of marketing databases and systems, ensuring data accuracy and integrity for reporting purposes.
• Vendor Management - Coordinate with external vendors and suppliers for procurement of marketing services and materials and manage vendor relationships effectively.
• Financial Administration: Assist with budget tracking for direct marketing activities, ensuring compliance with company policies and procedures.
• Best Practices: Stay updated on marketing automation best practices and emerging trends to enhance the effectiveness of campaigns.

Requirements:

• Experience with tools such as Salesforce / Clever Tap
• Strong business and commercial acumen with proven track record of driving exponential sales growth through the effective management of CRM analysis, channels and platforms (Meta, YouTube, Google, Adobe Campaign, Braze, Salesforce, etc.)
• Experience with Audience segmentation and activation tools (DMP, CDP, Data Onboarders), A/B testing, campaign analysis, and CRM reporting.
• In-depth understanding of database concepts, SQL queries, and scripting languages.
• Understanding of Customer Data Strategy concepts (1st/2nd/3rd party data, Compliance, Data Privacy and Suppression, Segmentation)
• Basic experience with API integrations, web services, and microservices architectures is a bonus
• Excellent communication and collaboration skills with a positive learning attitude and ability to work effectively across teams.
• Creative thinker with strong problem-solving capabilities.
• Detail-oriented with excellent time-management and project management skills.
• Must be flexible and comfortable working across different time zones to collaborate with global teams and stakeholders.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

Digital Marketing Executive

• 5 Working Days, 9am-6pm, 2 Off Day Per Week
• **Require Committing 2 Weekend Per Month
• Basic Salary: $2,500 - $3,500 + AWS + VB
• Location: City Hall, Singapore

Requirements:

• At least diploma in marketing / multimedia / graphic design or related background.
• Must willing to work at least 2 days of weekend per month, 2 Off Day Per Week.

​​​​​​​Job Scopes:

• In charge of marketing projects for Company (Venues, bridal boutique).
• Driving brand awareness and engage branded content across all social media platforms and maintenance of WEB site, CMS.
• Managing and prioritizing multiple projects for venues and bridal boutique (style shoot, related fair and fashion runway) to deliver them on time. Make strategic planning and ensures timely execution of overall Marketing Calendar.
• Submit related market research & marketing reports to management
• Search and negotiation with vendors, influencers and celebrities at platforms for marketing. Driving collaborations with industry partners.
• In charge of design of marketing collaterals, brochures and presentation materials for the company.
• Other ad-hoc related work which assigned by the management, from time to time.

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Our Client is a leading leader in the communications and cyber security sector. We are looking for talents to be a part of their growing team!

Job Description

• Manage telecommunication services and related assets
• Manage subscriptions including newspaper/magazines/online portals/TV and related assets
• Manage office sundries and stationery supplies
• Manage office equipment
• Manage name cards order
• Manage contact listing
• Manage first aid / AED equipment and training
• Transport and travel arrangement
• Coordinate catering services for VIP and staff
• Manage visitors, rooms and facilities booking for venues
• Onboarding staff management
• Resource booking system management
• Displays / signage management
• Any other ad-hoc duties as assigned

Job Requirement

• Min Diploma in any discipline
• Meticulous with details, good communication and interpersonal skills
• Prior relevant experience in procurement or in the job scope would be an advantage
• Able to work in a fast pace and challenging environment

Working Days / Hours

• Mon-Fri, 8.30am – 6pm (1hr lunch break)
• Tanjong Pagar

Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

EA License No: 90C3494 | EA Personnel No: R21100082 (Mavis Goh)

Join our dynamic team as a Site Planning and Management Officer, where you will play a pivotal role in shaping the future of community care facilities for seniors!

Job Description:

• Develop comprehensive plans to strategically locate community care facilities across the island, and creatively utilising innovative space solutions to address land scarcity, ensuring optimal accessibility and service delivery for our senior population.
• Conduct comprehensive site assessments to determine the suitability of locations for community care facilities.
• Analyse demographic data and community needs to inform the planning and assessment decisions.
• Collaborate with diverse stakeholders to co-design and co-develop functional community care facilities that enhance the delivery of care services for the seniors.
• Assist in drafting compelling papers, reports, presentations to secure approvals from management and the Ministry.
• Take charge of developing and managing budgets, key project milestones, and implementation plans to ensure timely delivery of community care facilities.

Job Requirements:

• Bachelor’s degree in a relevant field (e.g., urban planning, public administration, business administration, facility management, etc.).
• Proven experience in site planning and management, policy operationalisation, and project management, preferably within community care services or the public sector.
• Strong analytical abilities with proficiency in paper writing and making data-driven decisions.
• Excellent communication, interpersonal, and stakeholder management skills to effectively collaborate with diverse stakeholders.
• Ability to work independently in a fast-paced environment, demonstrating flexibility and resilience in adapting to dynamic changes.
• Strong project management skills to ensure successful execution of initiatives.

Assists the Operations Manager in the overall management of the Building Services & Tenant Management (BSTM) operations of One Raffles Place to surpass Grade A office building standards.

Responsibilities:

• Assists to develop plans and manage daily operations for One Raffles Place to ensure excellent standards are achieved and requirements are met according to agreed service levels.
• Assists to develop policies to improve operational efficiency and productivity.
• Assists to develop and improve SOPs and departmental BCP.
• Assists to ensure effective communication within the team and with internal/external stakeholders to achieve their assigned KPIs.
• Assists to review contracts' specifications to ensure cost effectiveness and competitiveness.
• Assists to manage capital replacement works, asset enhancement initiatives and maintenance repair/replacement whenever assigned.
• Assists to liaise with government authorities and consultants on regulatory requirements.
• Assists to ensure compliance with building and statutory requirements/regulations.
• Assists to ensure safety and health procedures are in place according to WSH Act and other prevailing laws/regulations.
• Assists to prepare budgets for OPEX/CAPEX works and manage the annual maintenance/expenditure within approved budget.
• Assists to prepare and conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timelines.
• Assists to prepare and draft approval papers for OPEX/CAPEX requests.
• Assists to manage service providers and their processes that support the core business of the organization.
• Assists to manage the work quality of service providers and ensure a high standard of maintenance, operational efficiency of the buildings is achieved at the agreed service levels.
• Administers all contractual obligations and timely renewal of maintenance contracts.
• Assists to plan and organise preventive maintenance for all facilities-related works.
• Assists to identify defects or irregularities and ensure completion of rectification works thereafter.
• Assists to plan building inspections.
• Assists to develop facilities-related emergency plans.
• Assists to plan building improvement strategies, propose rectification & preventive works/programmes for the building and champion ad-hoc projects whenever required.
• Assists to develop, improve and maintain the Fit-Out Guide.
• Assists to manage and attend to tenants’ services requirements.
• Assists to plan tenancy-related works, e.g. fit-out, additions & alternations, reinstatement, moving in/out, etc.
• Assists to ensure effective and efficient coordination with other departments for all sub-division or tenancy improvement works for retail and office units.
• Assists to ensure proper handing over and taking over of premises to/from tenants with proper documentations and as-built drawings.
• Assists to ensure building records are maintained and updated.
• Assists to manage the tenant survey process.

Requirements:

• Degree in Facilities Management with at least 3 years of supervisory experience in Grade A office buildings.
• Competent in reading and understanding technical/structural drawings, e.g. as-built drawing.
• Experience in sustainability practices, Green Mark Accredited Professional.
• Strong written and verbal communication skills.
• Good knowledge of statutory requirements/codes of practice on building services, facility operations, maintenance and safety.
• Preferably able to start work within short notice.

Senior Advertising & Promotion Executive

5 days work week
10am - 6pm
201 Henderson Road, S159545
$3200 - $3800

Responsibilities

• Market Research: Conduct market research to gather information on target demographics, consumer behaviour, industry trends, and competitor analysis.
• Content Creation: Assist in creating marketing materials such as social media posts, blog articles, promotional emails, or advertising copy.
• Advertising Campaigns: Support the planning, execution, and analysis of advertising campaigns, which may include online ads, print ads, and more.
• Email Marketing: Help with email marketing campaigns, including list management, content creation, and performance tracking.
• Graphic Design: Create or assist in the creation of marketing materials, graphics, and visuals for various advertising and promotional materials.
• Market Planning: Contribute to the development of marketing and advertising plans, including setting goals and objectives, budgeting, and timeline management.
• Branding: Assist in maintaining and enhancing the company's brand image and identity through consistent messaging and design.
• Learning and Development: Continuously learn about the latest marketing trends and tools, and apply that knowledge to improve marketing strategies.

Requirement:

• Good photography or videography skills.
• Experience in photo or video editing with *retail industry experience*
• Must be able to use adobe creative cloud
• Must know how to use Xiao Hong Shu, Tiktok, Ads Manager, Shopify, Instagram/Facebook and lastly Wechat
• Bachelor in any related field.

Tan Jia Jun | REG No: R23112681
The Supreme HR Advisory Pte Ltd | EA No: 14C727

Position: Business Consultant

Working Days: 5 Days

Working Timing: 9am - 6pm

Working Location: Jalan Pemimpin

Starting Salary: $2500 - $3300

Responsibilities & Duties

Job scope:

• • Acquire new customer base via cold calling, emailing, and networking
• • Identify and develop potential business opportunities, locally and overseas
• • Make strategic plans by industry and accounts
• • Make sales presentation to customers’ onsite/offsite
• • Develop and execute advertising & promotion strategies
• • Customize products/packages with Strategic Partners to meet customer’s needs
• • Generate sales report

Qualifications & Skills Required:

• • Diploma and above in any field
• • Preferably with at least 1 year of experience in media sales
• • Proficient in using Microsoft Office (Powerpoint, Word & Excel)

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279