About the job

We are an established leading Asian Investment firm with over USD4bn assets under management. We are looking to hire a Senior Analyst, Fund Operations to be based in Singapore, reporting to the Head of Operations to oversee the end-to-end Fund Operation matters of the firm.

Key Responsibilities:

• Perform cash/securities/trade reconciliation and NAV accounting
• Review invoices, and process monthly fund expense payments
• Assist in managing and tracking of client subscription and redemption processes
• Assist in trade lifecycle management when needed
• Liaise with auditors, fund administrators, tax agents and lawyers on all finance and operational matters
• Assist with management, client and regulatory reporting

Requirements:

• Bachelor’s degree in Accounting, Finance, or related field.
• Minimum 3 years of experience working in fund operations within a hedge fund or fund accounting with a fund administrator.
• Strong work ethic, meticulous, ability to multi-task effectively, solid organizational and time management skills in a fast-paced environment

If you are interested, apply online today. We regret to inform that only suitable candidates will be contacted for further discussion. All data will be used for recruitment purposes only.

ROLE

This role is part of the business development team and will primarily manage client relationships which involves regular/ ongoing contact with clients and delivering quality service to clients based in the China market and Chinese clients globally.

JOB DESCRIPTION

· Acquire prospective clients, establish and maintain strong relationships with existing clients.

· Understand and meet the needs of clients and managing their expectations effectively.

· Be familiar with the Company’s products and services to promote effectively to clients.

· Engage and coordinate with internal stakeholders to meet the needs of clients.

· Assist in initial and ongoing Customer Due Diligence (CDD) processes to fulfil Anti-Money Laundering (AML)/ Countering the Financing of Terrorism (CFT) requirements.

· Act as the Point of Contact (POC) and be responsible for all sales and service enquiries from prospects and clients.

· Organize and facilitate meetings between prospects or clients and internal or external stakeholders.

· Provide regular updates to the Head of Business Development with the progress of the sales leads.

QUALIFICATIONS & EDUCATION REQUIREMENTS

University graduate with at least 10 years of experience at asset management or financial services firm, preferrable with similar experience in an asset management/ investment licensed company in China.

Require at least 5 years of experience in a sales/ business development role.

Fluency in verbal Mandarin and written Chinese is a must.

Require a good understanding of China law on overseas investments and China Trust Law.

Require basic understanding of Singapore financial regulatory environment.

Require basic understanding of cross border tax within Asia.

Strong interpersonal, communication (written and oral), negotiation and influencing skills.

Self-starter who is adaptive, fast-learning, responsive, extremely well-organized, meticulous, detail-oriented and committed to accuracy.

Highly accurate with good attention to detail.

Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook)

CMFAS qualification will be required.

Our client, a leading provider of hardware solutions for the Data Center Industry. With a commitment to Innovation and excellence, they aim to establish a significant presence in the Singapore Market and expand their global footprint. With this expansion plan, they are hiring:

Data Center Sales Leader / Head of Sales (Singapore, Power Solutions)

Job Description:

Market Strategy, Sales Execution, and New Market Exploration: Lead the development and aggressive execution of targeted sales strategies to penetrate the Singapore and Southeast Asia data center markets. Focus on Data Center Operators, Facility Managers, and Enterprises, proactively identifying and pursuing new business opportunities while staying ahead of market trends and competitor activities. Forge, establish, and nurture strategic relationships and partnerships with key decision-makers seeking advanced power solutions, cooling systems, rack and enclosure solutions, and monitoring and edge technologies, particularly in electrical and mechanical infrastructure. Demonstrate a relentless pursuit of new business (Hunt), securing accounts and expanding market share, all while driving growth and enhancing market visibility. Adopt a tenacious, results-driven approach to uncover untapped prospects and expand the company’s footprint across the region.

Customer-Centric Solutions: Engage with potential customers to deeply understand their unique needs, positioning yourself as a solutions provider, not just a vendor. Focus on showcasing our unique service capabilities with a tailored approach, offering integrated hardware solutions that demonstrate quality, innovation, and customer satisfaction. Prioritize new business acquisition (Hunting) through compelling proposals and sales strategies that resonate with new prospects.

Internal Collaboration & Project Delivery: Collaborate closely with internal teams—engineering, product development, and operations—to align on sales initiatives and ensure smooth delivery of solutions. Actively drive the sales process through to successful project execution, maintaining high standards of quality and customer satisfaction.

Job Requirements:

• Bachelor's degree or higher, preferably with at least 3 years of leading & People management experience and a minimum of 5 years of relevant sales/hunting experience in the Data Center sector, specifically in Singapore.
• Strong network with established relationships with clients/decision makers of data centers, colocation service providers, Data Center Operators, Facility Managers, and Enterprises are significant assets.
• Fluency in both English and Chinese is essential for this role. The candidate must be able to speak, read, write and or translate Chinese documents into English and vice versa when needed, understands complex materials or technical terms in both languages, communicate effectively with Chinese-speaking counterparts or with Headquarters, and effectively engage with clients in Singapore and the wider region, where English is the primary language for communication.
• Experience in Southeast Asia Sales, with familiarity with industry-specific terminology in the power sector, is advantageous with proven track record in sales, showcasing expertise with data center hardware, including power solutions, cooling solutions, rack and enclosure solutions, and monitoring and edge solutions, particularly in electrical and mechanical equipment.
• Strong market analysis, promotion, and development skills, with a keen sense of market trends and project operation experience.
• Exceptional communication, negotiation, and sales skills, demonstrating the ability to independently drive and complete sales tasks with confidence.
• Strong team spirit and ability to collaborate effectively with cross-departmental teams.

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106591

PrimeStaff Group has been in the recruitment industry for the last 29 years, with the sole objective of providing good quality services in recruitment, human resource solutions and development to employers as well as to individuals. With more than over two decades of experiences, we operate across the public and private sectors and spans across the Asia Pacific region. We have succeeded in transforming a conventional business concept into one that embraces technology, without sacrificing that all-important personal touch. We are passionate about people and our commitment to service excellence speaks for itself.

Hiring preference:

1. Based in Singapore
2. Remote from Malaysia

Responsibilities:

• Hands-on experience for full spectrum of finance functions (AP, AR, CB, GL and reconciliation) and maintaining full set of accounts
• AR function include sales invoices preparation and liaison with Payroll team on the information provided; follow up with clients and internal consultants on the arrears
• Responsible for monthly management reporting and annual statutory financial reporting
• Responsible for quarterly GST returns preparation and submission
• Support forecasting and budgeting exercises
• Ad hoc statutory statistics and surveys submission from relevant authorities
• Timely preparation and sending out of sales invoices upon received from Payroll team
• To improve the follow up and reduce the outstanding debtors listing
• Timely and accuracy of monthly and annual financial closing and reporting
• Timely and accuracy of quarterly GST returns preparation and submission

Work Relations & Key Stakeholders:

• Internal: business leaders and payroll team (shared services)
• External: clients, auditors, tax and corporate secretarial agents and government agencies

Requirement:

• Experience with use of accounting software; knowledge on XERO will be an advantage
• Proficient with Microsoft Office and Teams
• Diploma or Degree in Finance or Accountancy or equivalent studies
• A minimum of 2 years’ hands-on experience in full spectrum of finance and accounts functions.

Desired characteristics & personality:

• Meticulous, able to multi-task and work in fast-paced environment.
• A team player with can do attitude.
• Uphold professional values and conducts with strict confidence

Shortlisted Candidates will be Notified and Contacted!

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg: R21103524

Overview

Apollo is seeking an individual to join the Institutional Client Group (ICG) to lead the business management function. This role will be working closely with the CPS COO organization and the Head of APAC Institutional Client Group on day-to-day business management, coordinating initiatives across both the APAC ICG and broader Capital Formation functions, and managing a cadence of operating rhythms and routines for the business.

This role will also provide a centralized point of connectivity in driving team co-ordination across the globe, and support development of fundraising strategies across the different pillars of capital formation internally. The role includes involvement in the strategic priorities for the firm and the region and is expected to be a transformational learning opportunity for a high-potential candidate.

The individual must possess high EQ as they will interact with a variety of constituents, manage an array of priorities on a day-to-day basis and must be able to respond quickly and accurately on time-sensitive deliverables. They will require knowledge of all business areas, exceptional relationship management, communication and influencing skills at all levels, and a strong focus on execution.

Primary Responsibilities

Strategic Planning and Execution

• Partner closely with ICG COO/Global COO team and APAC Head of ICG in the development and execution of strategic business plans for institutional fundraising in the region.
• Oversee and ensure progress on team initiatives and projects that serve to optimize the sales model, ensure best practice to achieve sales excellence, establish and drive regional market business plans, go to market strategies for new products.
• Ensure consistent updates, manage business reporting cadence, and help drive progress and execution.

Coordination & Business Management

• Provide input into Asia regional reporting. Manage the weekly/monthly/quarterly machine including all internal capital formation, product, and senior management meetings. Anticipate issues, manage agendas, and track follow ups.
• Work closely with the head of Asia and the Asia regional COO team to ensure goals and initiatives are aligned across the region and that critical information is shared and captured in real time.
• Work with marketing to coordinate content/client-engagement at conferences/events, and broader branding events in the region.
• Track both business and individual KPIs and assist the head of ICG in performance management of the broader sales team.
• Own reporting process for Asia sales team (ad hoc and regular) for sales pipelines, capital raising, activity tracking, etc.
• Help to drive business planning and analysis, project management, business administration, and implementation of technology solutions (in partnership with Digital, Data, and Enablement team).
• Coordinate with other global ICG COO team members to maintain single source of truth.
• Work with other COO teams, Finance, Human Capital, and other business partners on cross-functional workstreams and initiatives.
• Monitor and maintain integrity of client relationship management systems and other key reporting tools.

Qualifications & Experience

• Excellent education and academic record.
• 5-8 years of prior fund raising and/or investment experience, preferably within a traditional or alternative asset management firm.
• Sound understanding of alternatives, particularly private credit and equity.
• Ability to cultivate and manage senior stakeholder relationships both regionally and globally.
• Excellent interpersonal skills with the ability to work well with colleagues, partners, and clients.
• Advisor mindset, with strong analytical and problem-solving skills. Capable of understanding complex operational processes and concepts and articulating it in layman terms to relevant parties to facilitate solutions.
• An enthusiastic self-starter with a proactive and hands-on approach. High energy and drive, and comfort with working in a lean, fast-paced environment, demonstrating a willingness to ‘roll up their sleeves’.
• A strong compliance culture and commitment to adhere to and embrace internal compliance policies.
• Exhibit the ‘One Apollo’ mind-set, an environment without silos where cooperation and coordination are vital to success.

About Apollo

Apollo is a high-growth, global alternative asset manager. In our asset management business, we seek to provide our clients excess return at every point along the risk-reward spectrum from investment grade credit to private equity. For more than three decades, our investing expertise across our fully integrated platform has served the financial return needs of our clients and provided businesses with innovative capital solutions for growth. Through Athene, our retirement services business, we specialize in helping clients achieve financial security by providing a suite of retirement savings products and acting as a solutions provider to institutions. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes. As of June 30, 2024, Apollo had approximately $696 billion of assets under management. To learn more, please visit www.apollo.com.

OUR PURPOSE AND CORE VALUES

Our clients rely on our investment acumen to help secure their future. We must never lose our focus and determination to be the best investors and most trusted partners on their behalf. We strive to be:

The leading provider of retirement income solutions to institutions, companies, and individuals.

The leading provider of capital solutions to companies. Our breadth and scale enable us to deliver capital for even the largest projects – and our small firm mindset ensures we will be a thoughtful and dedicated partner to these organizations. We are committed to helping them build stronger businesses.

A leading contributor to addressing some of the biggest issues facing the world today – such as energy transition, accelerating the adoption of new technologies, and social impact – where innovative approaches to investing can make a positive difference.

We are building a unique firm of extraordinary colleagues who:

• Outperform Expectations
• Challenge Convention
• Champion Opportunity
• Lead Responsibly
• Drive Collaboration

As One Apollo team, we believe that doing great work and having fun go hand in hand, and we are proud of what we can achieve together.

OUR BENEFITS

Apollo relies on its people to keep it a leader in alternative investment management, and the firm’s benefit programs are crafted to offer meaningful coverage for both you and your family.

Apollo Global Management, Inc. (together with its subsidiaries and affiliates) is an equal opportunity/affirmative action employer. The firm and its affiliates do not discriminate in employment because of race, color, religion, gender, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other criteria prohibited under controlling federal, state or local law.

Responsibilities:

Administration

• To prepare weekly/monthly meeting documents and minutes.
• Prepare A&P calendar of events, revenue and expenditure. / Work closely with the Placemaking team
• To organize social events & meetings.

Operational Matters

• Assist the Manager in supervising soft services such as cleaning, security, landscape, pest control and carpark services.
• To review all areas regularly to determine whether cost - saving measures can be implemented without compromising on quality, durability, or effectiveness.
• • To set up a monitoring system to track repairs and replacements for regular update/check and control for any excessive occurrence.
• To conduct regular inspections with the term contractors (cleaning, pest control, fire protection system, lift, etc.) to ensure that the services are carried out / maintained to the standard set by the Management and or the authorities.
• To propose / recommend improvement, repairs and upgrading works when appropriate and ensure that such are carried out properly when approved.

Tenancy Management

• Help coordinate tenant move-ins and move-outs.
• Build positive relationships with co-workers, clients, and tenants.
• Respond to tenants’ needs and maintain positive relationships and high retention levels with all tenants.
• Liaise with tenants on repairs and maintenance works.

Retail Management

• Organize regular tenants’ communication sessions for marketing updates and management of issues.
• Ensure tenants comply with key lease covenants such as permitted use, operating hours, signages, connection to POS, submission of sales data, etc.
• Drive campaigns and space activations.
• Manage social media platforms, websites etc.

Emergency

• To lay down procedures and contact numbers of persons to be contacted for dealing with emergency situations such as pipe burst, fire, power failures, structural damage, etc.
• To ensure the implementation and maintenance of the OMS system in accordance to establish organizational standard.

Reporting & Budgeting

• Prepare accurate, timely and completed reports, including monthly performance reports and variance reports for review by senior management.
• Prepare annual budgets and quarterly reforecasts relating to the operating expenditure under your charge.
• Manage all accounts payable for the property, including collection, and approval of invoices.
• Respond to problems and concerns and ensures compliance with rules and regulations.

Requirements:

• Diploma with at least 3 years of experience.
• Excellent communication skills to build rapport with tenants, understanding their needs, and resolving conflicts effectively.
• Have a customer-centric approach, prioritizing tenant satisfaction.
• Experience in managing and resolving conflicts, negotiating settlements, and finding win-win solutions will be highly beneficial in this role
• Knowledge of operation, maintenance, fit out practices and related local ordinances.
• Independent with integrity, innovative, proactive, and resourceful
• Good organization, problem solving and communication (verbal and written) skills.
• Good interpersonal skills with team player qualities to manage both internal and external stakeholders.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

• Physically fit, able to lift up to 20kg
• Good attendance, punctual, team player
• Males preferred
• Singaporean/PR Only
• Safety Shoes (OWN)

Portfolio Reporting and Managment:

• Performance Management reporting
• Cash Flow reporting & Management
• Produce comprehensive reports on investment performances, risk metrics and compliance for stakeholders
• Cash & Security Position Reconciliation
• Support Investment Management activities via deal due diligence and tracking market trends.
• Regularly generate analytics reports on various performance

Oversight of Portfolio Management System (Bloomberg):

• System Management: Assist the investment analyst in managing and maintaining the management system, ensuring data processing accuracy and efficiency.
• Technical Support: Collaborate with relevant teams to troubleshoot and resolve technical issues related to the portfolio management system.

Qualifications:

• Bachelor’s degree in Finance & Accounts from NUS / NTU /SMU etc is required.
• 1-2years of internship/ Full time experience in Finance/ Investment Operations roles, ideally with exposure to financial management
• High Calibre freshers are welcome to apply
• Strong understanding of accounting standards, general corporate law, financial principles, and regulatory requirements.
• Ability to multitask, prioritize and manage complex projects effectively
• Proficiency in financial analysis tools, accounting software, Bloomberg and Microsoft office suite.
• Organizational Skills: Strong organizational and time management skills are necessary to handle multiple tasks, meet deadlines, and prioritize work effectively in a fast-paced investment operations environment
• Problem-Solving Skills: The ability to identify operational inefficiencies, develop solutions, and implement process improvements is crucial for optimizing investment operations and enhancing efficiency.
• Self-motivated, hands-on, takes initiative and be able to work independently.

Your role will encompass responsibilities as part of the Management Drives Asia team as well as the MD Global Marketing team, contributing to regional sales and marketing efforts and aligning with global marketing strategies.

Global Marketing:

• Collaborate with the MDI Global Marketing team to align regional marketing strategies with global campaigns
• Develop and localize marketing materials, campaigns, and content tailored to the Asian market while adhering to global branding guidelines

APAC Marketing:

• Develop and execute the MD Asia marketing strategy to enhance brand awareness and positioning in the APAC region
• Manage digital marketing efforts, including social media campaigns, email marketing, search engine optimization, etc. to attract new partners and clients
• Organise and promote events, webinars, and workshops to showcase MD to potential partners and clients

APAC Sales:

• Identify and recruit new MD-certified partners (coaches, facilitators, and trainers) and corporate clients (HR teams, leadership teams) across Asia
• Build and manage relationships with key stakeholders, i.e. MD-certified partners and corporate partners
• Provide training and support to partners to ensure effective use of MD tools and services
• Prepare and deliver compelling sales presentations, proposals, and business cases for prospective clients
• Track and report on regional business development activities, including lead generation, sales conversion rates, and revenue growth

On behalf of our client we are looking for Software developer .Net to work on one on one basis on various tasks.

Job role: C# Developer:

• Good experiences (3+ years) in professional software development with Visual Studio, MS SQL Server and C#
• Understanding and very good practical experiences of agile process (SCRUM)
• Advanced knowledge and understanding of mathematic and geometric
• Very Good knowledge of Azure DevOps (TFS and GIT)
• Good knowledge of software pattern; Writing unit-tests
• Excellent team-worker & proactive problem-solving skills
• Long-term experiences (4+ years) in programming Restful WebAPIs.

Kindly be informed that only shortlisted candidates will be contacted.

Khandalkar Deepti Sunil

Direct line: 66318505 (Ext.309)

EA License No: 19C9769

Email: [email protected]

Personnel Registration Number: R1545009

Join us as Chief Risk & Compliance Officer at AIA Investment Management!

This position is accountable for all aspects of financial, investment and operational risk management across the company, facilitates senior management’s understanding of the various types of risks and their inter-relationships; develops and manages the risk management system; seeks information and explanations from senior management; and participates in key decision-making processes as a member of the AIAIM Executive Committee (Exco).

The incumbent will operate as the main point of contact between the Group and the Asset Management company for all risk and compliance related topics.

The Chief Risk & Compliance Officer is responsible for leading the risk and compliance function at AIAIM and overseeing the compliance and risk program under the Governance Framework of AIAIM.

The incumbent will ensure that appropriate second line support is provided to the first line to properly implement the controls (i) embedded within the local policies and procedures as envisaged under the Governance Framework of AIAIM and (ii) reasonably designated to enable AIAIM to demonstrate proper risk governance and controls with the industry best standards and applicable local regulatory requirements.

The incumbent will actively participate in the end-to-end asset management business, including but not limited to investment due diligence process, on-going performance management and valuation methodology and assumptions particularly for private assets. The incumbent will provide constructive challenge to the investment team and implement world-class business practices.

Key Responsibilities

• Advise the Board and the Chief Executive Officer on current and emerging risks to the organization and its business plan.
• Provide guidance and assurance to the ExCo as to the effectiveness of internal control and risk management processes and infrastructure.
• Develop and maintain appropriate risk management and control systems across the company with reference to relevant best practice, legal and regulatory standards.
• Chair the newly constituted Risk Committee, working closely with the Investment & Portfolio Risk Oversight and Business Risk Oversight Committees
• Conduct regular risk assessments on financial, investment and operational risks.
• Support the core business service and continuity strategy, seeking continuous improvements in efficiency, service, and quality.
• Ensure that all staff have development plans with the aim of raising personal capability.

Lead the Compliance and Risk Function – Lead a strong compliance & risk function encompassing the following:

• The provision of compliance and risk support to the Company in line with MAS’ guidelines. In particular, the incumbent shall oversee monitoring and assurance activities including reviewing the actions taken by individuals and/or governing bodies and providing information reporting (both standardized and ad hoc) to any other individual or governing body.The role includes: (a) facilitating senior management’s understanding of the various types of risks and the corresponding inter-relationships; (b) developing, with support from senior management, and managing the risk management system within the Company’s governance framework; (c) seeking information and explanations from senior management; and (d) participating in key decision-making processes as part of the AIAIM Executive Committee.
  The incumbent shall have: (a) direct access to the Board and full access to all employees and Company information necessary to fulfil his or her responsibilities; and (b) a management reporting line to the AIA Group Chief Risk Officer (or his/her designate).
  
• Implementation and administration of a robust risk monitoring program to ensure that all local monitoring activities are properly identified, documented, and performed under a risk-based approach with the monitoring results timely reported in accordance with the relevant local policies and procedures established under AIAIM’s Governance Framework including applicable local regulatory requirements.
• Offer risk management advice to the first line to support the first line to make informed decisions and to anticipate, assess, control, and mitigate risks to which the business is exposed.
• Provide constructive feedback in relation to Investment, Operational, and emerging risk to AIAIM’s Executive Committee and Board to further enable AIAIM to take appropriate follow-up actions in a timely manner.

Oversee Ongoing Investment and Operational Risk Oversight –

• Provide feedback and, where appropriate, acknowledgements to the first line responsible for setting up the corresponding automated controls before such controls are implemented in the production environment.
• Provide feedback and advice to the first line on the due diligence processes and on-going monitoring on investment of private/illiquid assets, trading counterparties, services providers (e.g. custodians, brokers, valuation agents etc.), as well as external fund managers.

Perform Second Line Oversight of Errors & Breaches – Perform second line oversight of the handling and reporting of errors and breaches and coordinate with local regulator(s) in a timely and appropriate manner as and when required while covering the following duties:

• Provide second line feedback on potential risk implications arising from breaches and errors (if any) as well as on the corresponding preventative measures in accordance with the local policies and procedures established under the IGF as well as the applicable local regulatory requirements.
• Manage independent fact-based investigations of errors and breaches in a timely and robust manner as and when required.
• Work with management to put in place appropriate follow-up actions to rectify common breaches (if any) and to avoid recurrence.

Perform Second Line Monitoring of Risks – Perform second line monitoring of risks via the controls embedded within the components of AIAIM’s Governance Framework (i.e. Policies, Procedures, Reporting, Monitoring, Assurance, Certifications and Training) while covering the following duties:

• Perform risk oversight and provide constructive feedback to AIAIM’s Business Risk Oversight function, as well as the Exco, to further enable AIAIM to ensure that the risks identified are closely monitored and appropriately managed on a continual and timely basis.
• Serve as a critical risk oversight function within Exco to ensure that the Board is kept informed of risk exposures on a continual and timely basis.

Collaboration and Communication – Build confident relationships based on trust and reliability with all relevant stakeholders while covering the following duties:

• Work closely with other members of Exco to address compliance and risk-related issues in a timely and appropriate manner.
• Facilitate risk awareness among employees throughout AIAIM considering the relevant standards, policies and procedures established under AIAIM Governance Framework including applicable local regulatory requirements.
• Work closely with the local Legal & Investment Governance team and the Internal Audit team on compliance and/or risk-related issues.
• Work closely with Group Investment Risk and Compliance function on group-wide risk and compliance initiatives.
• Provide second line feedback to Group Internal Audit on investment-related matters.
• Engage with the Group Operational Risk function to address potential enterprise-wide risks as appropriate.

Requirements

• Master’s degree in mathematics, science, accounting, business administration, finance and/or risk management or equivalent (preferred)
• A degree holder in Legal, Risk Management, Business Administration, CFA, or related principles with solid experience in asset management business. For candidates with strong asset management experience, experience in risk management or compliance is not required.
• 15 years of working experience within an asset management business, including front-line and second-line experience.
• Relevant professional experience & designations (e.g., FRM, PRM, CIPM) is an added advantage
• Experience in dealing with regulators is an added advantage.
• Good knowledge and hands-on experience in investment compliance systems is an added advantage.
• Highly motivated self-starter, excellent organizational skills and strong attention to detail, conscientious and flexible good interpersonal and communication skills.
• Ability to handle multiple tasks, plan time and meet deadlines, collaborative mentality, along with the gravitas to work closely with senior stakeholders.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

• Cleaning tasks such as dusting, mopping, sweeping floors, and vacuuming (Building / Office / Toilet)

• Refilling supplies, such as toilet paper and paper towels

• Cleaning spills, broken glass, and other messes up as quickly as possible

• Coordinating duties with other cleaners under the supervision of the supervisor

• Performing maintenance activities related to cleaning such as ensuring bathrooms are sanitary

• Ability to read, write and read in English for logbook report.

Location: 31 Joo Koon Circle

ROLE

This role is part of the business development team and will primarily manage client relationships which involves regular/ ongoing contact with clients and delivering quality service to clients based in the China market and Chinese clients globally.

JOB DESCRIPTION

· Acquire prospective clients, establish and maintain strong relationships with existing clients.

· Understand and meet the needs of clients and managing their expectations effectively.

· Be familiar with the Company’s products and services to promote effectively to clients.

· Engage and coordinate with internal stakeholders to meet the needs of clients.

· Assist in initial and ongoing Customer Due Diligence (CDD) processes to fulfil Anti-Money Laundering (AML)/ Countering the Financing of Terrorism (CFT) requirements.

· Act as the Point of Contact (POC) and be responsible for all sales and service enquiries from prospects and clients.

· Organize and facilitate meetings between prospects or clients and internal or external stakeholders.

· Provide regular updates to the Head of Business Development with the progress of the sales leads.

QUALIFICATIONS & EDUCATION REQUIREMENTS

University graduate with at least 10 years of experience at asset management or financial services firm, preferrable with similar experience in an asset management/ investment licensed company in China.

Require at least 5 years of experience in a sales/ business development role.

Fluency in verbal Mandarin and written Chinese is a must.

Require a good understanding of China law on overseas investments and China Trust Law.

Require basic understanding of Singapore financial regulatory environment.

Require basic understanding of cross border tax within Asia.

Strong interpersonal, communication (written and oral), negotiation and influencing skills.

Self-starter who is adaptive, fast-learning, responsive, extremely well-organized, meticulous, detail-oriented and committed to accuracy.

Highly accurate with good attention to detail.

Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook)

CMFAS qualification will be required.

Project Manager

We are searching for a highly qualified project manager to help us maintain our position as an innovative authority. The ideal candidate will have production experience and strong skills in developing and overseeing work plans. The project manager will also prepare and present updates regularly to relevant management channels, ensuring that our goal of innovation is being achieved.

Objectives of this role

• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

Responsibilities

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

Required skills and qualifications

• Six or more years of project management experience
• Experience in developing web technologies and software platforms for maximum usability
• Strong attention to deadlines and budgetary guidelines
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills

Preferred skills and qualifications

• Professional certification such as PMP or PRINCE2
• Experience in developing platforms for internal processes
• Experience in coaching project team members to strengthen their abilities and skill sets

Company: LaSalle Investment Management (“LaSalle”)

Job Title: Senior Vice President, Fund Management

Job Location: Singapore

Reporting to: Senior Managing Director, Fund Management

Department: Fund Management

Company & Regional Overview

LaSalle Investment Management is one of the world’s leading real estate investment managers. On a global basis, LaSalle manages over US$84.8 billion of assets in private and public real estate property and debt investments as of Q2 2024. LaSalle’s diverse client base includes public and private pension funds, insurance companies, governments, corporations, endowments and private individuals from across the globe. LaSalle sponsors a complete range of investment vehicles including separate accounts, open- and closed-end funds, public securities and entity-level investments. As an independent subsidiary of Jones Lang LaSalle, it operates in 24 offices across 13 countries worldwide. LaSalle's investment teams also draw on the intelligence and resources of our parent company, giving us unique access to market opportunities and key industry leaders. LaSalle has the ambition, creativity and opportunity to be a global leader in technology-driven real estate investment management, and the successful candidate will have a key role in driving this transformation.

LaSalle offers specialized real estate services to meet changing client expectations and market conditions. With an established presence in, and an intimate knowledge of, local real estate and capital markets worldwide, LaSalle creates value for clients by addressing their local, regional and global needs as well as their broader business, strategic, operating and financial goals. LaSalle has innovative thought leadership and prides itself in a ‘client-first’ mentality, striving for exceptional client satisfaction through the highest level of services.

Role Description

To support the Regional Portfolio Management team in managing a wide spectrum of portfolio across office, retail, hotel, logistic and residential (more than 50 assets cashflow) across Asia Pacific.

Responsibilities

Portfolio Analysis and management (25%)

· Integrate asset level cash flow models into fund model for returns forecasting.

· Prepare liquidity analysis, sensitivity analysis for the Fund.

· Assist in asset annual budget and strategic planning process, including formulating asset level strategies to maximize returns to the fund.

· Review asset management cash flow models and annual budget and strategic plans.

· Portfolio analysis to review risk and exposures of the Fund for purpose of Fund Strategic Planning

· Coordinate semi-annual valuation of the portfolio and review valuation.

· Coordinate annual sustainability survey for the portfolio of assets.

· Ensure compliance with Fund’s investment policies and guidelines.

Investor Requests and Reporting (25%)

· Responsible for preparing responses to investor requests.

· Prepare investor reports and internal fund management reports:

o Quarterly investor reports.

o Investor conferences material, etc.

o Monthly and quarterly internal management report, etc.

Asset Management & Transactions (25%)

· Responsible for asset management of retail properties or investments in Singapore.

· Coordinate retail asset strategy across Asia Pacific working with local asset managers.

· Assist in resolving problem asset issues, particularly in China Australia including retail assets in China.

· Assisting on the Global Data Strategy project (particularly Japan related asset and sustainability data)

· Support for Transactions, especially with Japan investors

· Promotion of outbound investment in Japan

Potential Set up of New Vehicle / Fund ( 25%)

· Prepare track record, case studies.

· Complete investor due diligence

· Prepare presentations.

· Facilitate in capital raising particularly working with Japanese investors.

Experience, Qualifications and Competencies Required

· Degree in business, economics, finance, statistics or quantitative subjects preferred.

· Minimum 5 - 8 years relevant working experience including asset management and/or fund management

· Highly numerate, meticulous and understanding of investment and valuation concepts preferred.

· Experience in cash flow modelling preferred.

· Excellent MS Excel and good reporting writing skill required.

· Ability to work in a fast-paced and high-pressure environment.

· Prepared to roll-up sleeve and work on menial tasks.

· Detail oriented; review and conduct sanity checks on all work

· Co-operative and consensus based approach to conducting business.

· Strong communication skills with an ability to obtain respect and trust from colleagues.

· Right attitude and aptitude will be a high priority.

Start a lasting career with LaSalle Investment Management today!

For further information, please visit www.lasalle.com

Responsibilities

• Develop and execute strategies to acquire new clients and expand existing relationships.
• Manage client relationships, focusing on loans including Commercial Property, Equipment and Machinery, Vehicle, and Land & Construction, as well as Hire Purchase agreements.
• Assess client financial needs and recommend appropriate loan products and solutions.
• Prepare and present loan proposals to clients, ensuring alignment with risk policies and regulatory requirements.
• Collaborate with internal stakeholders such as credit analysts, legal advisors, and product specialists to structure complex loan transactions.
• Monitor loan portfolio performance, conduct regular reviews, and manage credit risk effectively.
• Provide timely and accurate financial advice and support to clients.
• Stay updated on industry trends, market conditions, and regulatory changes affecting loan products.
• Maintain compliance with internal policies, procedures, and regulatory guidelines.
• Handle any other duties as assigned by management.

Requirements:

• Diploma in Finance, Business Administration, or a related field.
• Minimum 1 year of experience in relationship management within the financial services industry, with a focus on loans.
• Proven track record in sales and business development, with a strong network in Singapore’s financial market.
• In-depth knowledge of loan products such as Commercial Property, Equipment and Machinery, Vehicle, Land & Construction, and Hire Purchase is an advantage
• Excellent communication, negotiation, and presentation skills.
• Ability to work effectively under pressure and meet deadlines.
• Strong analytical skills and attention to detail.
• Proficiency in MS Office and CRM software.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L4Y6697V

Responsibilities:

1. Recruitment and Onboarding

• Assist in the end-to-end recruitment process, including sourcing, screening, and shortlisting candidates for various roles.
• Coordinate and participate in interviews in partnership with department heads.
• Oversee onboarding activities, such as preparing offer letters, employment contracts, and induction schedules.
• Regularly review and update job descriptions to ensure alignment with organizational needs.

2. Employee Relations

• Serve as the primary point of contact for employee inquiries, resolving concerns promptly and professionally.
• Support the design and execution of employee engagement initiatives and programs.
• Foster a harmonious workplace by addressing employee concerns and escalating significant issues to HR management as needed.

3. HR Administration

• Manage and maintain accurate employee records in HR systems, ensuring compliance with legal and regulatory standards.
• Prepare and analyze monthly reports on employee attendance, leave, and payroll data.
• Assist in administering employee benefits, including health insurance, claims processing, and other entitlements.
• Organize and document personnel files, policies, and HR procedures for streamlined access and compliance.

4. Performance Management

• Support the performance appraisal process, ensuring proper documentation and goal tracking.
• Assist in the rollout of training and development programs tailored to employee needs.
• Monitor probation periods and contract renewal timelines, ensuring timely follow-ups and communication.

5. Compliance and Policies

• Ensure adherence to labor laws, company policies, and relevant regulations.
• Assist in drafting, updating, and communicating HR policies and procedures to employees.
• Conduct regular audits of HR documents and processes to maintain compliance and identify areas for improvement.

6. Administrative Support

• Plan and coordinate HR events, meetings, and training sessions.
• Manage HR-related correspondence, including notices, announcements, and memos.
• Prepare detailed reports and presentations for the HR department to support decision-making.

Requirements:

• Diploma/Degree in Human Resources, Business Administration, or a related field.
• 2–3 years of experience in an HR or personnel-related role.
• Familiarity with HR software and databases is a plus.
• Knowledge of local labor laws and HR compliance requirements.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Team player with a collaborative approach to tasks.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

Responsibilities:

1. Executive Administrative Support

• Manage the Director’s schedule, including arranging meetings, appointments, and coordinating travel plans.
• Prepare, review, and organize documents, reports, and presentations for meetings.
• Handle incoming and outgoing correspondence, ensuring timely responses and follow-ups.
• Maintain and organize confidential files, ensuring accessibility and security.

2. Meeting and Agenda Coordination

• Plan and coordinate meeting agendas and logistics, ensuring readiness of materials.
• Accurately document and distribute minutes of meetings, highlighting key action points.
• Monitor progress on assigned follow-ups to ensure timely completion of tasks.

3. Travel and Event Management

• Plan and organize comprehensive travel itineraries, including flights, accommodations, and ground transportation.
• Handle visa applications and other necessary travel documentation.
• Assist in coordinating company events, conferences, and off-site meetings.

4. Communication and Stakeholder Engagement

• Serve as the primary point of contact for the Managing Director, managing calls and correspondence professionally.
• Act as a liaison with internal teams, clients, and external partners to facilitate effective communication.
• Ensure consistent and clear communication between the Managing Director’s office and other departments.

5. Office and Workflow Management

• Oversee the office environment for the Managing Director, ensuring it remains organized and well-maintained.
• Coordinate with facilities and IT teams to address office-related issues or requirements.
• Manage inventory and procurement of office supplies for the Managing Director’s needs.

6. Special Projects and Research

• Provide support for special projects, including research, data compilation, and presentation preparation.
• Assist in planning and executing strategic initiatives as directed by the Managing Director.
• Perform ad hoc tasks and responsibilities as assigned.

Requirements

• Diploma or Degree in Business Administration, Management, or a related discipline.
• 3–5 years of experience as a Personal Assistant or Executive Assistant in a dynamic professional environment.
• Proven ability to manage multiple priorities efficiently with a strong sense of urgency.
• Excellent written and verbal communication skills, with proficiency in Microsoft Office Suite and scheduling tools.
• High degree of discretion and professionalism when handling sensitive or confidential information.
• Exceptional organizational skills and keen attention to detail.
• Proactive, self-motivated, and adaptable to changing priorities in a fast-paced setting.
• Strong interpersonal skills with a polished and professional demeanor.

EA Personnel Name: Jackie Ng
EA Personnel No: R22109024
EA License No: 95C5411

We are recruiting for a Listed Real Estate Company and their current AUM stands at about SGD3 billion and looking to continue to grow. They will be focusing on industrial/logistics spaces and have the capability to acquire land/projects under development.

You will be assisting in formulating investment strategies that are in line with the overall business plan, identifying suitable investment targets (industry/sector, company, etc) and generate investment leads (direct and indirect) to fulfil assigned targets. You will be independently handling execution of financial modelling, feasibilities and investment papers for deals and structuring them to optimize returns. You will be assisting in negotiations and closing deals in a time efficient manner etc.

Requirements

• Degree in Real Estate/Finance/Investment or relevant discipline
• Minimum 8 years of relevant real estate investment experience having seen the end to end cycle preferably
• Exposure to capital markets would be an added advantage
• Willingness to travel

All applications will be treated in the strictest confidence. Personal data provided will be used for recruitment purposes only.

Please apply with your CV in word document format. We regret to inform that only shortlisted candidates will be notified. For other positions related to real estate, please go to https://careers.tri-cap.com.sg/.

EA Licence: 24S2282

​EA Personnel: R1109270

KPMG’s Global Health Care and Life Sciences (HCLS) team brings a breadth of experience working with and within the industry and leverages real-world experience to support clients to define, translate and execute on their strategic ambitions. We leverage this global strength, localised to Asia Pacific, to work in partnership with our clients and the healthcare ecosystem to address a range of strategic imperatives; such as digital, data and AI innovation, commercial excellence and go to market, new business and care models, operational excellence, policy shaping and public affairs.

With Healthcare and Life Sciences a strategic priority sector in Asia Pacific, KPMG is looking for a Manager within the Life Sciences sector to help us drive impact in market and to our clients by supporting with project delivery, business development and market engagement.

The role primarily involves the following:

• Leading and supporting the delivery of market access projects in Indonesia and/or SEA. This will include planning the delivery work, management of the broader delivery team as well as identifying the analysis needed to be done. The Manager is expected to bring sector and market expertise and experience to guide the team in their work and work closely with senior personnel in the team to ensure high quality project delivery
• Contributing to the growth and development of the KPMG Asia Pacific Life Sciences practice by actively participating in business development activities like managing bid responses and client engagements
• Contribute to the development of the HCLS team via active participation in activities that improve the ongoing operations and team engagement
• Support broader practice development activities including the following:
  - Supporting growth and development of the HCLS Commercial Excellence practice in Asia Pacific
  - Considering innovative client contracting models such as managed services, risk-reward, and asset-based engagements
  - Understanding how to take the solution ideas to clients in SEA, to drive business development, manage accounts, and ultimately deliver project engagements
  - Supporting identify and develop market and client opportunities to bring innovative solutions to clients and shape market impact
  - Support market and client business development to shape ecosystem impact and drive client outcomes

The ideal candidate should have:

• At least 7 - 10 years’ experience in Life Sciences market access and commercial excellence in SEA, with demonstrable credentials in one or more of the following areas:
  - Consulting experience, with delivery of medium / large size consulting projects
  - Industry experience in area of expertise
• Relevant Healthcare and Life Sciences professional qualifications
• Experience leading and managing teams
• Strong oral and written communication and presentation skills
• Experience and interest in interfacing with senior industry executives
• Flexible, creative and innovative approaches to problem solving with a learning mindset
• Comfort operating in a regional environment across Asia Pacific

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

• Handle the design team to achieve targets for the Civil engineering, Geotechnical engineering, Infrastructural design works.
• Lead consultant and review their design to ensure to meet the relevant requirements and the project’s preference.
• Discuss the design results to the client and other stakeholders and obtain their agreement.
• Enhance the design to reduce cost and construction schedule effectively.
• Finish all design works including necessary approvals without adversary affecting the tender/construction schedule.

Requirements:

• Degree in Civil Engineering recognized by the PE Board
• At least 7 years of marine civil design experience in a large-scale project.
• Good knowledge in international and domestic standards for design work.
• Experience in marine structure D&B plant project and overseas ODA project is an added advantage.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Our client is a publicly listed financial services group in Southeast Asia.

• Create and execute channel distribution strategies to increase market share and reach new customer segments.
• Identify, negotiate, and cultivate relationships with key partners, distributors, and resellers to enhance product distribution and sales.
• Analyse market trends and competitive landscape to identify new partnership opportunities and inform strategy.
• Track the performance of distribution channels and partnerships, offering insights and recommendations for continuous improvement.

Requirements:

• Degree in Business/Marketing or equivalent.
• At least 3 years of Channel Management/Business Development/Partnerships experience.
• Proficient in CRM tools (e.g., Salesforce) and project management software.
• Proven ability to enhance and manage distribution channel performance.
• Strong negotiation and relationship-building skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Herbert Smith Freehills is a world leading international law firm, known for our insight and diverse perspectives. We believe that today, there’s a real opportunity to do things differently, to do things better and raise our ambition: for our clients and for you. By aligning your growth and ambition with ours. We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.

This is an exciting opportunity to join our global Reward and Benefits team as Senior Reward & Benefits Manager, Asia, this role could be based in any of our Hong Kong or Singapore offices. You will be leading our reward and benefits strategy for our Asia offices. This role will have 2.5 direct reports to support the implementation and operations of our reward, benefits and wellbeing initiatives and process across the region.

Reporting into the Head of Reward & Benefits, the Senior Reward & Benefits Manager, Asia will be responsible for developing, managing, and delivering key reward and benefits strategies, projects and processes across the Asia region: namely in; Bangkok, Beijing, Jakarta, Hong Kong, Shanghai, Singapore and Tokyo. They will be working with the regional HR leads, develop a total reward proposition that brings together salary, bonus, benefits, and recognition and support the implementation of relevant initiatives. Key to success in this role will be the ability to build strong relationships with colleagues across the Asia region to understand where reward and benefits interventions can have the most impact.

To be successful in this role you will have:

• We would expect the successful candidate to have approximately 3+ years' experience in a similar leadership role, but will consider those with less or more experience providing they meet the required competencies and can demonstrate success in a relevant role.
• Technical knowledge of compensation and benefits structures in Asia highly desirable and previous experience of managing compensation and benefits schemes required.
• Experience of legal sector fee earner reward strategies desirable but not essential
• Strong understanding of compensation principles
• Good understanding of market norms and best practice across different geographical territories
• Practical knowledge of market data and survey provision including Towers Watson
• Strong data manipulation skills, comfortable creating spread sheets from scratch where needed
• Able to provide mentoring and insight to those less experienced
• Advanced Microsoft Excel essential, plus working knowledge of Access and PowerPoint desirable
• Analytical approach to problem solving, numerate
• Client-focused, with strong interpersonal skills

We are hiring for an established fintech platform that provides P2P financing to SMEs in non-bank financing options, including direct lending to borrowers & private credit for investors. Licensed by the country they operate in, our clients fintech platform provides secure, transparent lending solutions, empowering businesses and investors to achieve their financial goals.

These alternative sources of financing offer SMEs greater flexibility, faster decision-making processes, and tailored financing solutions that align with their unique business needs, while at the same time providing a differentiated asset class for investors.

The ideal candidate will have a strong entrepreneurial mindset, robust knowledge of SME lending, and a well-established business network within the financial services sector. This role requires strategic leadership, a deep understanding of alternative lending, and proven experience in engaging professional and high-net-worth investors.

Responsibilities:

Strategic Execution:

· Drive and execute the company's strategic growth plans, aligning with regional goals.

Operational Oversight:

· Coordinate with the Malaysia team to ensure operational excellence and seamless support for the Singapore office.

Business Development Leadership:

· Build and lead a high-performing business development team to achieve growth targets.

Cross-Functional Collaboration:

· Partner with product, technology, and process improvement teams to enhance platform efficiency and user experience.

Stakeholder Management:

· Establish and nurture relationships with investors, regulatory authorities, and strategic partners to foster a strong ecosystem.

Market Analysis:

· Track industry trends, competitors, and regulatory shifts to proactively identify opportunities and manage risks.

What it takes to be succesful:

Leadership Experience:

Proven track record in managerial roles, demonstrating strategic planning and execution skills to drive business growth.

Lending & Risk Knowledge: Strong understanding of lending principles, risk management, compliance, and regulatory frameworks.

Industry Network: Established connections within financial services or the alternative lending space (preferred).

Tech-Savvy Approach: Ability to understand IT systems and leverage technology to optimize operational efficiency and differentiation.

Entrepreneurial Mindset: Hands-on approach with the flexibility to manage all aspects of the business when needed.

Analytical & Problem-Solving Skills: Strategic thinker with an innovative approach to overcoming challenges.

Communication & Interpersonal Skills: Effective communicator with excellent negotiation skills to engage stakeholders at all levels, including regulators.

Educational Background: Bachelor’s degree in business administration or related field, or relevant experience in financial services (preferred).

This role offers a unique opportunity to shape the growth of a pioneering fintech platform in SME finance.

License No.22S1076 | EA Reg.: R23112037

Position: Manager, Payment Services Providers (PSP) Team , Alternative Dispute Resolution

About FIDReC: FIDReC is an independent and impartial Alternative Dispute Resolution institution, specializing in resolving financial disputes between consumers and financial institutions. As the premier institution in this field, we are expanding and invite suitable candidates to apply for our Case manager position in the PSP team.

Job Responsibilities:
Handle and mediate financial disputes primarily related to payment services, working directly with consumers and payment service providers through telephone, email, face-to-face interviews, and mediation conferences.
Mediate solutions acceptable to both parties, utilizing extensive knowledge of e-payment services and associated processes. Cases that are not settled may be referred to FIDReC’s Adjudicators.
Job Requirements:
Relevant experience in the Banking industry or Fintech industry (especially in e-payment services) with a comprehensive understanding of product and process knowledge or complaints handling experience will be an advantage.
Relevant working experience in general mediation and/or mediation specializing in financial disputes, with a focus on payment services, will be an advantage.
Possess a good degree from a recognized tertiary institution, and demonstrate the maturity, aptitude, skills, and experience for mediation and dealing with disputants.
Suitable candidates who demonstrate the required competence and commitment may be promoted to supervisory positions.
Preferred Qualifications:
Experience in handling disputes within the Payment Services/ Banking sector in Singapore.
Strong communication and interpersonal skills to effectively manage disputes and mediate resolutions.