You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

About Qurious Media Singapore

At Qurious Media Singapore, we’re not just another marketing agency—we’re a game-changer for local SMEs. As Singapore’s first and only Outsourced Marketing Solution dedicated to small businesses, we provide an all-in-one marketing department experience. From strategic planning to execution and analysis, we help businesses grow by becoming an integral part of their marketing function.

What sets us apart? We bring effective, result-driven marketing to SMEs at an affordable price, making world-class strategies accessible to businesses that need them most. And as official Meta and Google Partners, we combine global expertise with local insights to help Singapore’s small businesses thrive.

What You’ll Be Doing:

As our Social Media Intern, you’ll play a pivotal role in helping local SMEs tell their stories and connect with their audiences. This isn’t just about creating content—it’s about creating real impact for local SMEs. You’ll work closely with our Brand Manager to strategise, create, and execute content that makes a difference.

Your Mission, Should You Choose to Accept It:

• Create Compelling Content: Design engaging social media posts, from text and graphics to short videos and GIFs, all aligned with brand guidelines and marketing goals.
• Strategize and Plan: Develop a comprehensive monthly content calendar featuring 8–12 impactful posts per brand, ensuring every piece is both timely and engaging.
• Refine and Adapt: Adjust and improve content based on client feedback, while keeping the creative spark alive.
• Execute Flawlessly: Plan and schedule posts across various platforms, ensuring seamless rollouts.
• Polish Your Craft: Dive into video editing, graphic design, and motion graphics to create content that stands out in a crowded digital space.

What You Bring to the Table:

• Proficiency in Photoshop, Canva and CapCut is required. Knowledge of Adobe Illustrator, After Effects, and Premiere Pro is a plus.
• You can handle tight deadlines with ease and deliver quality work every time.
• Creativity with a purpose—you know how to align ideas with marketing objectives.
• Excellent interpersonal skills to collaborate and communicate effectively.
• Exceptional organisational skills and a keen eye for detail.

To Qualify for the Role:

• Fluent in English
• Proficiency in Malay or Mandarin is considered a plus.
• Polytechnic or University students (Local or Private) studying in relevant fields

Interested in making an impact on small businesses in Singapore?
Contact us for more information!

Job Types: Full-time Internship

Duration: 3-6 months

Salary: $1000 to $1500 per month

Benefits:

• Flexible Schedule: Maintain work-life balance with adaptable working hours.
• Hybrid-Remote Role: Work both remotely and in-office for a balanced and productive experience.
• Professional Development: Gain practical experience, enhance your skills, and build a strong foundation for your career.
• Career Advancement: High-performing interns may be considered for a full-time role, subject to performance and eligibility.

At Hustle Singapore, we’re passionate about connecting with our audience through impactful and creative content.

We’re seeking a Social Media Content Creator to develop and execute content strategies that elevate our presence across platforms, including TikTok, Instagram, Facebook, and YouTube.

Key Responsibilities:

• Develop and produce engaging, high-quality content tailored to each social media platform.
• Design graphics, create video content, and write copy to align with our brand identity.
• Stay updated on emerging trends, tools, and best practices in social media and digital marketing.
• Plan and implement social media campaigns to support business goals.
• Analyze performance metrics and optimize content strategies for improved engagement and reach.
• Collaborate with internal teams to align content with overarching marketing strategies and goals.

What We’re Looking For:

• Proven experience as a Social Media Content Creator or a similar role.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva) and video editing software will be a bonus.
• Excellent storytelling skills with an eye for aesthetics and attention to detail.
• Strong knowledge of social media platforms, algorithms, and best practices.
• Ability to manage multiple tasks and deadlines efficiently.
• Familiarity with data analytics tools to measure content performance.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

Training Delivery

• Conduct SkillsFuture training workshops in Media, Photography, Videography, Video Editing or Arts.
• Utilize a variety of instructional methods, including lectures, hands-on exercises, case studies, and group discussions, to enhance learning outcomes.
• Provide personalized feedback and guidance to participants, fostering a collaborative and supportive learning environment.

Job Requirements

• Qualifications or certifications in either Design, Media or Arts.
• At least 1 year training experience.
• Outgoing and engaging personality
• ACLP/ACTA qualification is preferred.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Key Responsibilities:

• Assist in developing and implementing social media strategies to increase brand awareness and engagement and acquisition
• Work closely with the appointed agency to create and schedule social media content on social media accounts on Facebook and Instagram.
• Propose appropriate social media content and media buy strategies, for either a standalone campaign or as part of an integrated marketing communications campaign, to achieve campaign goals. This includes tracking relevant metrics to measure campaign success.
• Manage ad campaigns to optimise FB/IG ads within campaign budgets and analyse the ad performance, focusing on improving performance and ad ROIs.
• Review quarterly reports generated by appointed agency to track performance and identify areas for improvement and opportunities.
• Consolidate and provide relevant social media data for reporting purposes and be able to benchmark results against industry standards.
• SStay up to date with the latest social media trends, tools, and best practices, and be open to exploring new ideas.
• Other duties as assigned

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field is preferred.
• Minimally three years of working experience with at least two years in social media management.
• Strong understanding of social media platforms and their respective audiences.
• Proficiency in social media management tools (especially Meta Business Suite).
• An independent team player who is resourceful, committed, dependable, and able to multitask and thrive in ambiguity
• Possesses the ability to generate innovative content ideas, creative thinkingand strong analytical skills.

Angela Teh Ling Wei (CEI No.R1104464)

Contact Number:67860100

Email Address:[email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

Job Description

Primary Responsibilities

• Content Creation:Assist in creating engaging content for social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok).
  Design graphics, edit videos, and write captions tailored to the target audience.
  
• Social Media Management:Schedule and publish posts across various platforms using social media management tools.
  Monitor and respond to comments, messages, and user interactions promptly and professionally.
  
• Campaign Support:Support the planning and execution of social media campaigns to drive engagement and brand awareness.
  Collaborate with the marketing team to align social media strategies with overall marketing goals.
  
• Analytics and Reporting:Track and analyze social media performance using tools like Meta Business Suite, Google Analytics, or Sprout Social.
  Prepare regular reports on key metrics (e.g., reach, engagement, follower growth) and provide insights for improvement.
  
• Market Research:Research current trends, hashtags, and competitor activity to optimize content strategies.
  Stay updated on social media algorithm changes and best practices.
  

Job Requirements

Educational Background

• Currently pursuing a Diploma or Degree in Marketing, Communications, Media Studies, or a related field.
• Recent graduates or A-level graduates with a keen interest in social media are also encouraged to apply.

Experience and Skills

• Technical Skills:Familiarity with social media platforms (e.g., Instagram, Facebook, LinkedIn, TikTok).
  Basic knowledge of graphic design tools like Canva or Adobe Creative Suite.
  Experience with video editing software (e.g., CapCut, Adobe Premiere Pro) is a plus.
  
• Creativity:Strong eye for design, aesthetics, and storytelling.
  Ability to create engaging content that resonates with different audiences.
  
• Communication Skills:Proficient in written and spoken English; other languages are a bonus.
  Ability to craft clear, concise, and creative captions and posts.
  
• Organizational Skills:Capable of managing multiple tasks and meeting deadlines in a fast-paced environment.
  Detail-oriented and proactive in following up on assignments.
  

Other Requirements

• Familiarity with Singapore’s local culture and trends.
• Singaporean, Permanent Resident, or possess valid work authorization.
• Availability for a minimum of 3-6 months internship period.

Key Attributes for Success

• Passionate about social media and digital marketing.
• Team player with a positive attitude and willingness to learn.
• Self-motivated, adaptable, and capable of working independently when needed.

1. Excellent Copywriting Skills: You must possess exceptional writing skills with a flair for creativity. Crafting compelling and concise copy for social media posts, video scripts, and ad campaigns is a fundamental aspect of this role.
2. Social Media Savvy: Familiarity with various social media platforms, including Instagram, LinkedIn, and TikTok, is essential. You should understand the nuances of each platform and know how to tailor content for maximum impact.
3. Basic Video Editing Knowledge: While not mandatory, having some knowledge of video editing tools and techniques will be beneficial. You'll work closely with our video editing team, so being comfortable with basic editing processes is a plus.
4. Creativity and Innovation: We're looking for someone who thinks outside the box and isn't afraid to push boundaries. Creativity and innovative ideas will be the driving force behind our engaging social media content.
5. Detail-Oriented: Paying attention to the little things is crucial in marketing. The ideal candidate must have an eye for detail to ensure accuracy and consistency across all content.

Job Description:

1. Content Creation: As our marketing intern, your primary responsibility will be creating compelling and shareable content for our social media channels (IG, LinkedIn, TikTok, Xiao Hong Shu). This includes writing engaging captions, blog posts, and short video scripts.
2. Copywriting: You'll be responsible for developing persuasive copy for various marketing materials, including ads, email campaigns, and landing pages. Crafting messaging that resonates with our target audience will be a core aspect of this role.
3. Social Media Management: Assist in managing our social media presence by scheduling and publishing posts on the respective platforms. Stay up-to-date with social media trends and monitor engagement to optimize our content strategy.
4. TikTok Content Creation: TikTok is a rapidly growing platform with immense potential for reaching our target audience. You'll be tasked with conceptualizing, shooting, and editing short and engaging TikTok videos.
5. Collaborate with Design and Video Editing Teams: Work closely with our design and video editing teams to bring your content ideas to life. Provide clear instructions and feedback to ensure the content aligns with our brand vision.
6. Analyzing Performance: Monitor the performance of our content and campaigns, analyzing metrics to identify areas for improvement. Use insights to optimize future content and drive higher engagement.
7. Staying Ahead of Trends: Keep abreast of the latest social media trends, competitor activities, and emerging platforms. Apply this knowledge to continuously enhance our content strategy and maintain our cutting-edge presence.
8. Brainstorming and Ideation: Participate in brainstorming sessions, contributing fresh and innovative ideas to shape our marketing campaigns and social media presence.

If you're excited about the prospect of contributing to a dynamic and forward-thinking team, possess the required qualifications, and have a passion for crafting engaging content, we'd love to hear from you! Apply now and let's create impactful marketing together!

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Agape is a social enterprise with a mission to provide employment opportunities to vulnerable communities, including inmates, ex-offenders, single mothers, and physically challenged individuals who seek to turn their lives around. We have a contact centre set up to support these communities and also run a call centre in the Changi Women's Prison.

Additionally, we have established a non-profit organization that includes a Women's Sanctuary. We offer opportunities to write stories and create videos about individuals in these spaces, highlighting their journeys and successes. Working at Agape offers a deep-rooted sense of purpose, as your contributions help achieve meaningful goals and missions, uniting personal satisfaction with professional fulfillment.

1. Content Planning: Video content creators start by brainstorming and conceptualizing ideas for videos. They conduct research on trending topics, audience preferences, and the goals of the organization or brand they are working for. They develop video concepts, storyboards, and scripts to guide the production process.

2. Video Production: Once the concept is finalized, video content creators manage the production process. This involves tasks such as setting up equipment, organizing shooting locations, arranging lighting and sound, directing talent or on-screen presenters, and capturing high-quality footage.

3. Video Editing: After the filming is complete, video content creators edit the footage using video editing software. They cut and arrange clips, add transitions, incorporate graphics or animations, adjust colors and audio levels, and ensure a cohesive and visually appealing final product. They may also add music or sound effects to enhance the video.

4. Scriptwriting and Voiceover: In some cases, video content creators are responsible for scriptwriting, where they write engaging and concise scripts that convey the desired message effectively. They may also perform voiceovers for narration or hire voiceover artists to add a professional touch to the videos.

5. Branding and Visual Consistency for Business Development : Video content creators maintain brand consistency by aligning the video content with the organization's brand guidelines. They ensure that the videos reflect the brand's tone, style, and messaging. This includes incorporating logos, using appropriate fonts and colors, and adhering to brand identity throughout the videos.

6. Optimization for Platforms: Video content creators understand the requirements and specifications of different platforms where the videos will be published. They optimize the videos for specific platforms, ensuring they meet the recommended formats, dimensions, and quality standards. They may also add captions or subtitles to make the videos accessible and engaging to a wider audience.

7. Collaboration and Project Management: Video content creators often work collaboratively with a team that may include writers, designers, videographers, and marketers. They coordinate the project, manage timelines, communicate with stakeholders, and ensure the smooth execution of the video production process.

8. Analytics and Performance Tracking: Video content creators monitor the performance of their videos by analyzing metrics such as views, engagement, watch time, and audience feedback. They use analytics tools and insights to assess the effectiveness of the videos and make data-driven decisions for future content creation.

9. Stay Updated with Trends: Video content creators keep up-to-date with the latest trends and best practices in video production, editing techniques, and visual storytelling. They continuously explore new technologies, software, and creative approaches to deliver innovative and captivating video content.

10. Adaptability and Flexibility: Video content creators need to be adaptable and flexible in their approach, as they may work on a variety of video projects ranging from promotional videos and tutorials to event coverage and interviews. They should be able to adapt their style and techniques to suit different content types and target audiences.

We are seeking a highly creative multi media graduate to join our Marketing and Communication team at UNS. Personnel will work closely with the team conceptualize, design, and create various marketing collaterals.

This role provides an excellent opportunity to gain hands-on experience in a fast-paced professional environment in the beauty industry.

Objectives of this role

• Set a high bar for video marketing deliverables
• Enhance social media and overall marketing strategies
• Identify and implement improvements in the video editing process
• Produce content for diverse audiences and platforms
• Keep up to date with the latest video marketing trends

Responsibilities

• Edit short- and long-form videos for commercial and social media accounts
• Take charge of video ideation and creation
• Ensure videos meet the marketing team’s specifications and guidelines
• Implement creative notes from stakeholders
• Offer customers peerless digital experiences
• Evaluate projects for brand authenticity

Skills and qualifications

• Familiarity with video editing software
• Capacity to communicate effectively
• Attention to detail
• Ability to pick out attention-grabbing shots
• Excellent storytelling skills
• Knowledge of basic editing principles

Preferred qualifications

· Can do attitude. Willingness to try and experiment with new ideas

· Determined and resilient to follow through tasks and challenges

· Ability to work with multi-track split audio

· Knowledge of aspect ratios

· Experience with high-resolution file transfer applications

· Understanding of video encoding formats

· Challenging work in a fun and collaborative environment

Key Responsibilities

• To enhance sales traffic and brand awareness.
• To reach out to potential corporate clients in order to generate new corporate event accounts and secure partnerships.
• To extend collaboration opportunities with existing corporate clients.
• To attend corporate classes / event enquiries and requests and related admin work.
• To coordinate and manage corporate / community events, roadshows, and marketing campaigns.
• To invoice clients.
• To manage assignment of instructors for events.
• To maintain instructors' records on Sharepoint.
• To support the preparation of monthly instructor’s payroll and profit-sharing reports.
• To create, manage, and optimise social media ad campaigns to achieve sales / brand awareness.
• To design and run brand development initiatives such as: Seeking venue sponsors to organise community workouts; Having more corporate events; Getting Sponsorships for the brand.

Accountability

• Reports to Head (Business Development & Operations)

Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Customer Orientation: Commit to exceeding both internal and external clients’ needs. Proactively identify clients’ needs and sustain a culture of service excellence within the organisation.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Good organisational and project management skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

REQUIREMENTS:

1. Candidate must possess at least a Bachelor’s Degree/Post-Graduate Diploma/Professional Degree in Business
2. Strong command of written English
3. Well-developed analytical skills and a creative mindset
4. High Ability to multi-task and plan
5. Excellent communication skills in collaborating with clients and colleagues
6. Bonus if you have experience or a strong interest in social media marketing

RESPONSIBILITIES:

1. Create content written and/or graphic
2. Ideate/strategise social media campaigns
3. Post on Facebook, Instagram, LinkedIn, YouTube, Xiaohongshu, TikTok
4. Use Ad Manager or other tools to schedule, manage and target audiences
5. Monitor, optimise, analyse, report to clients

KEY BENEFITS:

1. work with an award-winning digital agency which has made Chinatown the MOST VISITED place in Singapore! learn how we weave our magic for Chinatown and many public brands
2. have the opportunity to interact with and have relationships with large enterprise clients like Canon, Dairy Farm, SingaporePools, Procter&Gamble, National Kidney Foundation, Eu Yan Sang, SingHealth, Capitaland, Cheryl Wee Group, FJ Benjamin, etc
3. be involved with high-profile national and international campaigns
4. learn and have fun experimenting with different digital marketing channels like Facebook, Instagram, WeChat, TikTok

About the Company:

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.

The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join iQIYI.

Position Responsibilities:

• Responsible for devising positioning and strategy for the social media platform, aligning with brand philosophy and business goals to set reasonable growth plans for the platform's account matrix. Accountable for the growth, scale, and ecosystem construction of the matrix, and oversee daily account operations.
• Build and manage the platform operation team, ensuring a data-driven approach. Lead the team to execute efficiently and achieve targets.
• Conduct in-depth research on overseas market preferences and social media's distribution mechanism to produce videos that align with platform and user preferences, creating viral content to drive internal traffic.
• Maintain a good collaborative relationship with the platform and continuously explore potential opportunities to enhance content and brand influence.

Position Requirements:

• 3-5 years of experience in the entertainment/content industry, prefer candidates with experience in team/business setup and management, international business, or MCN operations. Experience in content operations or overseas social media operations are preferred.
• Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
• With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay language would be an added advantage.

**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Bellow is looking for a Digital Media Intern to can support us with multi-media and design tools such as typography, design (static + interactive), illustration, photography, and videography to get your message across.

Responsibilities

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels.
• Manage the brand image and presence, create compelling content and stories on all digital and social media platforms.
• You will be tasked to support other content management duties such as website and app copywriting, production of marketing collaterals, events, and press releases.
• Design work includes storytelling videos, design banners, blog posts, social media posts, etc to be used for marketing purposes.
• Brainstorm and suggest new and innovative ways to strengthen marketing, sales, and customer engagements, including new channels to develop a presence in.
• Watch the latest shows ahead of their release and have a constant pulse on trending topics online to create content that drives fan engagement
• Analyze performance reports and utilize data to support the conceptualization of social assets

Basic Requirements

• Able to use multimedia software such as Adobe Creative Cloud, Final Cut, Etc (The ability to edit simple videos is a bonus)
• Basic command of English – both written and verbal
• Bilingual is a bonus
• Strong collaborative mindset – the ability to work with other team players across multiple projects.
• Positive Attitude :)
• Learning through the process is better than not learning anything

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

About the Company:

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.

The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join iQIYI.

Position Responsibilities:

• Oversee TikTok matrix operations, including account positioning, growth strategies, content scheduling and planning, uploading and publishing, copyright management, comment moderation, and public sentiment monitoring.
• Conduct in-depth research on preferences in overseas markets and TikTok's distribution mechanisms to produce videos that align with platform standards and user preferences, creating viral content and driving internal traffic.
• Monitor platform user feedback and respond promptly to maintain a strong brand image.
• Analyze best practices within the industry and track competitor activities to refine and iterate operational strategies.

Position Requirements:

• 1-3 years of experience in the entertainment or content industry, with experience in content operations or overseas social media operations are preferred.
• Outstanding fresh graduates are welcome to apply (Bachelor's degree and above).
• Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
• With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay would be an added advantage.

**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Social media Marketing:

• Curate creative ideas and generate engaging video content for different social media platforms.
• Create daily content on our Tiktok, Instagram and other social media accounts
• Utilise your video editing skills to produce high-quality content that resonates with our target audience and drives engagement.
• Plan, curate, and execute the media calendar, ensuring timely and consistent content delivery across all platforms.
• Build and manage the communities, respond to comments
• Other ad hoc tasks

Requirements:

• Creative and Familiar with Creation and Edition of engaging short videos for social media video marketing purpose.
• Strong communication skills and the ability to work well independently and in a team
• Proficiency in Adobe suite (Word, Excel, PowerPoint) and video editing software
• Understand social media platforms and digital marketing trends.