BEPS Pillar 2 Compliance and Reporting

Assist and support VP Tax Singapore (OTOC) in rolling out and implementing the framework on tax compliance with BEPS Pillar 2 requirements in Singapore

• Assist VP Tax Singapore in liaising with DF/FISC for Company’s guidance and requirements.

• Assist in evaluating the effectiveness of BEPS compliance status and tools used in relevant processes.

• Coordinate with the branches and finance teams in Singapore in response to Pillar 2 compliance requirements, including but not limited to monitoring country ETR, organizing computation of QDMTT and filing domestic top up tax returns.

• Provide timely reporting of progress and key matters to OTOC management

• Monitor potential risks and manage tax queries and audit defense related to Pillar 2

Tax Support to Singapore OTOC Matters

Provide expert tax advice and support to OTOC matters in Singapore to improve tax compliance status, including but not limited to:

• Monitor Singapore tax legislative development and analyze potential impact to Company’s operations in Singapore

• Provide tax advice to Pillar 2 related matters and Singapore tax advice to others ad-hoc OTOC matters

• Work collaboratively with key stakeholders and relevant functional teams to assist Singapore affiliates to develop and implement tax efficient strategies, including assisting affiliates in evaluating and applying for tax incentives

• Provide advice and assistance to Singapore affiliates on transfer pricing matters to enhance TP compliance in Singapore

• Reporting to VP Tax Singapore and OTOC committee of any contentious tax issues and suggest practical solutions

• Provide tax assistance to TESS management and functional teams, including but not limited to review of tax implications on TESS activities and agreements.

• Manage external advisors for professional engagements by OTOC and/or TESS

• Professional liaisions with tax authorities/relevant government units

Continuous Improvement of Singapore OTOC Tax

• Assist in developing strategy to optimize Singapore OTOC tax administration

• Continuously review work processes to ensure efficient workflow to maximize efficiency and quality of information flow

• Organize tax trainings for different business groups of Singapore entities to improve tax awareness

• Lead or implement new projects as delegated by OTOC management and VP Tax Singapore (OTOC) from time to time

Experience & Qualifications Required:

• Degree in tax or accounting with professional qualification (e.g. accredited tax professionals)

• At least 10 years of relevant working experience in both Big 4 firm and large MNCs, preferably not less than 8 years of experience specialized in corporate taxes.

• Strong tax technical knowledge of Singapore tax legislations and international tax principles and mechanism

• Up-to-date knowledge and experience on BEPS 2.0

• Experience of engagement with IRAS and relevant government authorities/agencies

• Experience of managing tax compliance, tax planning and tax advisory

• Hands on experiences of accounting systems is a strong plus

• Experience of working in a shared service function is a strong plus

• Self-starter with a growth mindset, strong multi-tasking, and independent

• Teamwork mentality, positive mindset and problem-solving attitude, with high standard of integrity and work ethics

• Good communication skills

Key Responsibilities:

Lead Project Team, Interact with Clients, Consultants, Contractors, and Authorities.

To have a strong knowledge and understanding of project management and scheduling.

Manage site activities, site engineers and workers.

Develop detailed project plans, including scope, objectives, timelines, and resource allocation.

Ensure that all projects are delivered on time, within scope, and within budget.

Client Portfolio Management

• Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
• Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
• Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

• Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
• Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
• Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
• Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
• Build and enhance relationship with clients to grow portfolio.
• Report on sales activity on a weekly basis.
• Other general admin duties as assigned.

Requirements

• A strong work ethic, positive attitude and genuine desire to learn.
• Candidates with no experience are welcome to apply as training will be provided.
• Candidates with prior experience in related fields can be considered for senior position.

At Lakeside Family Service Centre, we believe in the power of meaningful work and the impact it can have on individuals and communities. We are dedicated to providing support and advocacy for families and individuals, ensuring they have access to equal opportunities and resources to thrive. As we continue to expand our services, we are looking for passionate and like-minded individuals to join our team and make a difference in the lives of those we serve.

Our Mission:

To fulfil our Christian responsibility to the society by caring for the community.

Responsibilities:

1. Oversee and manage the full scope of HR functions including recruitment and selection , onboarding and orientation, compensation & benefits, training and development, performance management and termination.

2. Manage and guide a team of HR professionals to provide a holistic HR support system for the entire organization.

3. Enhance and implement the human resource management policies, programmes and practices of the organization.

4. Provide strategic human resource directions in the areas of employee value proposition, organisation branding, talent management, succession planning and manpower planning and budgetting.

5. Guide and support the various department heads in the use of human resource management systems and tools, for the purpose of strengthening and streamlining the HR processes.

Experience, Qualities and Qualifications

⁃ Minimum Bachelor's Degree in HR, Management or related fields.

⁃ Minimum 5 years of relevant experience as a HR Manager, including implementing HR strategies for an organization.

⁃ Willingness and ability to be involved in daily HR operations, as required.

⁃ Strong organizational, critical thinking and communication skills.

⁃ A team player who is able to fit in well with a supportive and collaborative team culture.

- Preferably relevant experience working in the Social Service Sectors.

Core Responsibilities

• Manage the end-to-end bid process.
• Manage bid teams and inputs from key stakeholders, typically engaging with sales, marketing, product teams, finance, commercial, legal and project management / delivery.
• Work with the Sales lead to develop a clear win strategy for each bid and ensure win themes are clear and compelling.
• Understand and resolve complex technical, strategic, and business issues.
• Prepare and review the commercial aspects of the bid, ensuring all products / services are included in the final price to the customer.
• Risk tracking and management throughout the bid process.
• Contributing to the written proposal - both in terms of content and presentation (such as providing guidance around the executive summary).
• Manage the bid budget and monitor and report on overall performance against KPIs.
• Ensure timescales are achieved at each step of the bid process, including all internal governance, while taking the initiative in setting realistic deadlines.
• Ensure on-time submission of compliant and commercially sound bids.
• Co-ordinate and plan all client presentations required as part of the bid submission.
• Drive continuous improvement, through post-bid reviews, both internally and with customers.

Requirements

• Possess experience in IT Services Industry with Bid Management experience.
• Minimum 5 years of experience will be preferred.
• Possess strong communication and stakeholder management skills.
• Able to work in a fast paced and dynamic environment.
• A proven track record of success in delivering winning bids.
• A Self-driven, resourceful and committed individual
• Able to work independently and within teams.

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing exit interviews and procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role, preferably in the F&B industry

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in labor laws set by governing authorities and organizations

- Time management and organizational skills

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• 10 years and above experience as deputy contracts/contracts manager in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

• Lead and manage the manufacturing team to achieve production goals

• Develop and implement strategies for process improvement and cost reduction

• Monitor production performance and implement corrective actions as needed

• Collaborate with production teams on product development

• Conduct root cause analysis and implement corrective actions for production issues

• Ensure compliance with safety regulations, quality standards and company policies

• Technical process owner on in-house capabilities, for all matter related to engineering and production

• To supervise production and workers to ensure that all work is accomplished according to required specifications

Qualifications:

• Bachelors degree in Mechanical/Precision Engineering

• Experience in manufacturing processes and lean methodologies

• Minimum 5 years of working experiences in relevant industry

• Strong analytical and problem solving skills

• Excellent communication and team work abilities

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Responsibilities

- Manage and lead procurement activities for supplies and services from vendors.

- Lead the competitive sourcing process, initiate requests for information/Quotation/Proposal, negotiate commercial terms.

- Execute all contractual matters of assigned projects and ensure that they are dealt with effectively.

- Monitor and analysis trends in spending and inventory control and make recommendations to identify areas for saving.

- Other adhoc matters assigned by the Management.

Requirements

- Min 3 years of relevant experience

- Has experience in managerial role, preferably in the F&B industry

- Good leadership and people management

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

• Design, implement, test, and deploy end-to-end software solutions
• Collaborate closely and communicate independently with project managers, business analysts, development leads, test engineers, infrastructure engineers, and business users.
• Participate in the analysis and requirements gathering phase and help to translate requirements into technical solutions that meet client needs and expectations
• Troubleshoot the application by debugging issues, fixing bugs, identifying bottlenecks, and offering third level support.
• Build, package and release software artifacts in an automated way to all environments including production
• Be responsible for the performance, stability, reliability, and security of the application
• Proactively identify efficiency and design improvements to existing systems and processes
• Min 5+ years of technology delivery experience in software development
• Hands on experience in at least one server-side object-oriented programming language
• Experience using source code control systems and branching strategies including with hands on experience branching, merging, and releasing
• Experience with a major relational database system
• Knowledge of data structures, design patterns, architectural styles, and API designs
• Hands-on experience with JAVA (Spring, Springboot) in a Unix/ Linux environment
• Hands-on experience with relational databases, preferably MySQL, NoSQL, MDB or SQL Server.
• A team player with excellent communication and interpersonal skills.
• Experience in data ETL pipelines (including reconciliation and quality tools and techniques) an advantage
• Experience working in agile technology teams
• Ability to adapt to challenges while remaining calm in a constantly changing environment
• Experience in Agile methodologies such as Scrum.

Job Description

- Manage and run the daily operations of the restaurant, ensuring that sales targets and service standards are met

- Achieving the highest service standards and exceeding a high guest expectation daily

- Establish good rapport with customers and handle customers' request professionally and promptly

- Lead and motivate staff in achieving sales target and customer satisfaction

- Plan staff rosters and provide training and coaching to staff on customer service and product knowledge

- Enforce and comply with licensing, hygiene regulation, health and safety legislation and guidelines

- Manage operational costs and requisite stocks/items required by the restaurant

- Assess and improve restaurant profitability and to prepare and present staffing/sales reports to the General Manager in a timely manner

Requirements

- Min 3 years of relevant experience in managing restaurant.

- Present a positive and professional attitude at all times.

- Can work independently and as a team player with good interpersonal skills

Manage daily operations and resolve day-to-day operational issues.

- Oversee and execution of operational processes in a correct, cost-effective and timely manner in-line with the Company’s SOP

- Control, review and manage operational costs

- Ensure that all operational issues and emergencies are promptly attended to and rectified with minimal impact on outlets' operations

- Liaise with landlords, MCST, contractors and relevant authorities to ensure jobs are carried out in accordance with the timeline

- Co-ordinate M&E or Fit-out projects for existing and new outlets

- Conduct regular audits

- Other ad-hoc duties as assigned

Job Responsibilities

- Work closely with the management and business unit heads to meet the business' HR needs.

- Ensuring employees follow all policies and procedures

- Assessing reports provided by the HR team, team leaders and operations managers to determine employee performance and training needs

- Suggesting changes in policies and procedures based on employee and company needs

- Researching compensation standards set by industry and governing bodies in order to create salary structures and administer employee benefits

- Creating recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labour laws

- Supervising all HR activities, communications, reports, requests and documents created and received by the team

- Attending interdepartmental meetings with other managers

- Overseeing onboarding and exit interviews including procedures

Requirements

- Min 5 years of relevant experience with 2 years in managerial role,

- Strong computer skills and experience with office management and communication software

- Excellent leadership, training and developmental skills

- Strong decision-making skills

- Exceptional verbal and written communication skills

- Expert in Employment Act in Singapore including all labour laws set by governing authorities and organizations

- Time management and organizational skills

Job Descriptions

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the restaurant
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management

Job Requirement

• Strong communication, interpersonal and management skills
• Team Player
• Initiative, willingness to learn
• At least 2 years of experience in a managerial position
• Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene standard

Responsibilities:

• Manage the development and implementation of Toppan Ecquaria's solutions and applications
• Manage and lead a team of business analysts and developers in the entire project development life cycle
• Manage each phase of the development life cycle and ensure that all tasks/objectives in each phase are met
• Manage the expectations of Stakeholders and Clients
• Coordinate with suppliers and internal departments
• Accountable for the scope, schedule and resources used
• Manage and oversee the profit and loss of the project

Pre-requisites:

• Computer Science background or equivalent
• At least 3-5 years' experience in project management and 10 years’ experience in IT with good problem analysis techniques (those with less experience may be considered for a junior position)
• Strong written and communication skills
• Strong inter-personal relationship
• CITPM or PMP-certified will be an advantage
• Good understanding of Cloud Computing and Java / .NET / Web technologies will be an advantage

Toppan Ecquaria is an equal opportunity employer and values diversity within our company. We welcome all interested candidates to apply for this position, however, we regret to inform that only shortlisted

candidates will be contacted by us for an interview.

Find us at www.topppanecquaria.com or www.linkedin.com/company/toppan-ecquaria

For more career opportunities, please visit our career site at:- https://toppanecquaria.com/careers/job-openings?utm_source=Jobstreet&utm_medium=Page&utm_campaign=2020

(Please copy & paste the above link onto your browser)

We are seeking a highly skilled and detail-oriented Finance Manager specializing in consolidation to join our finance team. The ideal candidate will be responsible for overseeing the preparation of consolidated financial statements, managing intercompany transactions, and ensuring compliance with regulatory standards. This role requires strong analytical skills, a deep understanding of accounting principles, and the ability to work collaboratively across various departments and regions.

Responsibilities:

• Financial Reporting:
  Prepare and oversee the consolidation of financial statements in compliance with SFRS.
• Intercompany Transactions:
  Manage and reconcile intercompany balances and transactions, ensuring accurate eliminations.
• Budgeting and Forecasting:
  Collaborate with departments to develop and monitor budgets, and prepare consolidated forecasts.
• Internal Management Reporting:
  Provide detailed internal reports on consolidated financial performance, including profit and loss statements, balance sheets, and cash flow statements.
• Audit Coordination:
  Work closely with external auditors to facilitate the audit process and address any issues related to consolidated financial statements.
• Process Improvement:
  Implement efficient and effective consolidation processes and systems.
• Compliance and Governance:
  Ensure compliance with financial regulations and maintain governance over financial master data.
• Business Law and Contract Review:
  Possess basic knowledge of business law to review and provide input on simple contracts to ensure compliance with organizational policies and applicable regulations.

Requirements:

• Bachelor’s degree in Finance, Accounting, or a related field; CA or equivalent certification preferred.
• Minimum of 5 years of experience in financial consolidation and reporting, preferably for multiple entities or groups of companies.
• Strong knowledge of SFRS.
• Excellent analytical and problem-solving skills.
• Proficiency in financial software, preferably in S4 HANA.
• Strong communication and interpersonal skills.
• Basic knowledge of business law with the ability to review and provide input on simple contracts.

Job Description

Daily, weekly and monthly work planning and monitoring of all workshops operation.

To lead, manage and motivate a team of production workforce & highly productive workshops operations (both internal & sites depots)

Interacting and act as a bridge for communicating and communication for both levels up and across all departments and divisions of LexBuild.

Working together and assist the senior management and other division heads to strategize development and execution planning.

Monthly, quarterly, half-yearly and annual reporting and projection planning / presentation

Any ad-hoc duties as assigned

Job Requirement

At least 2 years relevant working experience in a similar capacity..

Possesses driving license.

Experience in workshop management is essential.

Good interpersonal and communication skills, particularly attuned to working well with others.

Responsible, goal oriented and able to manage both direct and indirect staff.

Role Purpose (Why do we need this role?)

The Project Manager plays a crucial role in driving organisational transformation by managing the successful delivery of transformation projects that align with the organisation's strategic objectives. These projects can range from technology implementations to process improvements, organisational change, and other business transformation initiatives.

Either managing projects on a standalone basis or under the purview of the Transformation Programme Manager, the Project Manager ensures that projects are delivered on time, within scope, and meet business objectives by coordinating resources, managing risks, and working closely with stakeholders across the organisation. In doing so, you will have made progress towards our transformation journey by delivering quantifiable benefits. You will also have inspired positive change in others by role modelling your behaviours and mindset, accelerating transformation companywide.

Role Accountabilities (What is this role responsible for delivering?)

Safety

• Take responsibility for the safety of myself and those around me by displaying safety leadership principles (i.e. Safety I’s & Accountability ladder).
• Challenging and stopping unsafe acts and behaviours or unsafe conditions.
• Comply with the Global Safety Standards, Polices and Operating Procedures.

Project Planning and Execution:

• Develop and manage comprehensive project plans, timelines, budgets, and resources to ensure alignment with transformation goals.
• Execute a variety of projects using suitable project management methodologies and ensure deliverables meet quality standards.

Risk and Issue Management:

• Proactively identify and mitigate risks throughout the project lifecycle.
• Maintain a risk register, escalating issues as needed to ensure project timelines and objectives remain intact.

Resource and Budget Management:

• Efficiently allocate resources and manage project budgets, ensuring financial and resource constraints are met.
• Monitor costs and address variances with coordination between the CTO and finance teams.

Change & Stakeholder Engagement

• Engage cross-functional stakeholders to align project objectives, facilitate collaboration, and ensure smooth communication across teams.
• Provide regular updates to senior leadership and drive continuous improvement through post-implementation reviews, capturing lessons learned to enhance future outcomes.
• Lead transformation initiatives by fostering the adoption of new processes and supporting organisational change efforts, ensuring alignment with strategic priorities.

Key Qualifications & Skills (What knowledge will ensure success in the role?)

Qualifications & Skills

• Project Management Expertise: Strong knowledge of project management methodologies (Agile, Waterfall) and experience managing the full project lifecycle from planning to execution. Experience with IT projects is a plus, as well as familiarity with project management tools (e.g., MS Project, Jira) and certifications (PMP, PRINCE2).
• Organisational and Time Management: Ability to manage multiple projects simultaneously, maintaining timelines, deliverables, and project scope efficiently.
• Stakeholder Management and Communication: Excellent communication and interpersonal skills, with the ability to engage, influence, and manage expectations with stakeholders at all levels.
• Risk and Problem-Solving Skills: Proficient in identifying risks early, implementing mitigation strategies, and resolving issues to keep projects on track.
• Budget and Resource Management: Experience in managing project budgets and resources effectively, ensuring financial and resource constraints are met throughout the project lifecycle.
• 5-7 years of project management experience, preferably in a transformation or technology-driven environment.
• Proven track record of delivering projects on time, within scope, and on budget.
• Experience managing cross-functional teams in a matrixed organizational structure. Experience in the shipping or logistics industry is highly preferred.

1) Electrical Installation Design to ensure compliance with local authority regulations.

2) Checking and Submission of Project Schedule, Material Approval, Variation Order, Shop Drawing, As

Built Drawing, Operation & Maintenance Manual, etc to client, consultant.

3) Project Management – To lead a team of site manager, engineers, supervisors, contractors to complete

given projects within timeframe and accordance to client’s requirements.

4) Budget Control – To set up budgetary for the given project and ensure the cash flows of the particular

project is in order and within budget.

5) Attend Client Meeting, Progress Meeting, Consultant Meeting, Design Meeting & etc.

6) Attend Board of Management Meeting to report progress of Operation Department.

7) Planning of staff allocation & welfare of staff.

8) Liaise with Client, Architect, Consultant, Authority, Contractor & etc to ensure work progress

smoothly.

9) Monitor and to ensure compliance with the ISO standards, building regulations and other relevant

legislation.

10) Project tendering (Assist for tender project, attend tender meeting and liaise with client & consultant)

11) MUST HAVE Completed minimum 2 project in HDB And condo under electrical

Responsibilities

• Manage day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

About Aureus Group

Established in September 2013, Aureus Academy is Singapore’s leading music school with over 18,000 students enrolled in our school. Aureus Academy specializes in providing individually tailored piano lessons, violin lessons, drum lessons, voice lessons, and more to students of all ages and abilities.

Aureus has transformed a traditional brick-and-mortar service into a cutting-edge business featured in Forbes, Business Times, Straits Times, and Channel News Asia. Aureus Group, the parent company of Aureus Academy, has been ranked 4th in the “Singapore’s Fastest Growing Companies” survey conducted by The Straits Times and Germany-based global research firm Statista.

Company Mission/Vision

The Aureus Group’s Mission/Vision is to become the undisputed leader of Creative Arts Education globally by Sep 2025 and to make Aureus the first brand/activity of choice in any market or segment we operate in.

About the Role

Aureus Group is looking for Centre Managers who can lead and mentor a team of Customer Service Executives in the direction of working towards the company goals. They need to be equipped with strong organization and sales skills, with extensive product knowledge and able to provide excellent customer service in order to ensure that he/she can promote the company and our programmes effectively.

Job Responsibilities:

• Conduct assigned number of outgoing sales calls daily
• Achieve assigned monthly lead generation, sales/ enrolments and lead-conversion targets, in addition to any other targets that may be set by the management in relation to centre growth
• Cultivate team members through effective on-the-ground mentoring and ensure they achieve their individual management-assigned targets
• Answer all incoming phone calls and emails in a timely and professional manner
• Conduct sales activities and events to support the team with lead generation and conversions
• Retain existing customers through effective problem solving and ensure that all team members uphold the highest quality of service standards at all times
• Ensure desirable centre growth by providing excellent customer service and mitigate student turnover
• Maintain or exceed assigned closure or conversion rate target for all trials to enrolments to ensure maximum output from leads.
• Plan, manage, and execute teacher growth plans in order to achieve monthly teacher targets assigned by the management for respective centre
• Performing any other duties and responsibilities as assigned by the Management
• General Administration

Hiring Criteria:

• At least 2-3 years’ experience in the customer service field, with at least 1 year in a manager-level position
• Must be available to work retail hours and on both weekends
• Strong sense of adaptability and leadership
• Strong proficiency in written and spoken English (Being bilingual/trilingual would be an advantage)
• Goal-driven individuals with the ability to focus and prioritise tasks that drive the growth of the centre
• Positive, extroverted, and outgoing personality with the passion for customer service

Perks and Packages:

• Gross Salary of $4,000 - $4,500
• Various Performance and Incentive Bonuses
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices is provided

• Oversee all site projects operations, functions and requirements
• Able to coordinate with contractor, sub-contractors & consultants
• Coordinate sub-contracts and suppliers on all project implementation issues and attend site meetings as and when required
• To ensure works are being carried out safely and in accordance with the latest WSH Act provision
• To ensure timely and smooth progress of works by monitoring the progress of works with respect to the targeted schedule
• All issues concern on site works
• To responsible for all others related or ad-hoc duties as and when directed

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.