Job Title: Retail Management Trainee

Location: Singapore (Outlet-Based)

Job Description

Join our Retail Management Trainee program to gain hands-on experience in retail operations and leadership. This role prepares you for a future managerial position with structured training and real-world exposure.

Responsibilities

1. Store Operations

- Manage daily store activities, including opening, closing, and maintaining standards.

- Oversee inventory and stock levels.

2. Customer Experience

- Deliver excellent service and create a positive shopping environment.

- Contribute to sales goals and customer satisfaction.

3. Team Leadership

- Support staff supervision, teamwork, and productivity.

- Assist with staff training and ensure adherence to company policies.

4. Merchandising and Displays

- Implement merchandising strategies and maintain attractive displays.

- Align product displays with company guidelines.

5. Performance Analysis

- Track store performance and assist in preparing sales and inventory reports.

- Identify areas for improvement and suggest solutions.

6. Training and Development

- Participate in training to develop retail management skills.

- Take on responsibilities to prepare for leadership roles.

Requirements

- Passion for retail and a customer-first approach.

- Strong communication, adaptability, and problem-solving skills.

- Self-motivated and eager to learn.

- Available to work weekends and public holidays.

Why Join Us

This program offers hands-on training, career progression, and the chance to become a skilled leader in retail. Be part of a vibrant team and start your journey in retail management!

Job Descriptions:

• Receive training and perform duties in service/kitchen department
• Assist Outlet Manager/Overall responsible for the smooth operations of the restaurant
• Gain deep and thorough knowledge of the restaurant operation by rotating on each position
• Perform cashiering duties and maintain cleanliness and general upkeep of the restaurant
• Participate in initiatives to further improve service standards and procedures
• Observe high standards of mise en place with attention to detail
• Generate daily sales report and present to company's management
• Perform stock ordering and controlling in daily basis
• Perform effective problem solving skill when necessary
• Delivering superior food and beverage service and maximizing customer satisfaction
• Promote upselling of food and services
• Responsible for planning weekly/monthly schedule of manpower
• Any other tasks as and when assigned by Management

Job Requirements:

• At least 1 to 2 years of food & beverage industry experience
• Highly customer service oriented
• Exhibit strong leadership skills
• Cheerful, and fun-loving individual who likes communicating with people

Jobmatch Recruitment Pte Ltd

License No: 17C8617

EA Registration No: R1104161

EA Personnel: Kenny Loh Boon San

60 Albert St, #10-09 OG Albert Complex, Singapore 189969

About Us

SPH Media’s mission is to be the trusted source of news and lifestyle content in Singapore and Asia. One of our core purposes is to produce credible, balanced, and objective news and analysis, always with a view to uphold the public good and fostering an informed, engaged citizenry.

We welcome talented individuals to join us and grow a career in a vibrant and collaborative environment built around a culture of respect and inclusivity.

As an employer, we are committed to rewarding our people fairly and developing them in their careers.

About the Role

Social Media Lead/Producer (Female)

Roles & Responsibilities

• Strategise, plan, schedule and organise content for FEMALE’s social media platforms
• Ideate and oversee production of content for FEMALE’s social media platforms, ensuring it aligns with FEMALE’s goals, values and message as the documentor of style and youth culture
• Oversee and liaise with content producers (in-house and external) and any other collaborators (eg. video editors) involved in the content production for FEMALE’s social media platforms
• Optimise FEMALE’s social media content for the different platforms, formats and devices, and ensure it’s engaging, informative and shareable
• Monitor and analyse performance of FEMALE’s social media content using various metrics and tools to evaluate effectiveness, and improve content and strategy accordingly
• Create original content including videos and graphics, as well as repurpose existing content from other sources for FEMALE’s social media platforms
• Write captions for all social media posts
• Front content when relevant/asked to
• Write stories for FEMALE’s website when relevant/appropriate

Who we are looking for

• Interest in and knowledge of creating engaging content for social media especially Instagram and TikTok
• Interest in and knowledge of fashion, pop culture, subcultures, lifestyle and media
• Up to speed with the latest trends, topics and hashtags relevant to FEMALE’s brand and target audience
• Understanding of the algorithms, features and best practices of each social media platform and how to leverage them to increase visibility, reach and engagement
• Knowledge of various tools and techniques such as SEO, hashtags, captions, links to boost exposure and engagement
• Experienced with Sprout Social, Google Analytics and other programmes used to analyse performance of social media content
• Experienced with Premiere Pro, Capcut and other video editing software/apps
• Good command of English (written and spoken)
• Creative with an eye/taste for design
• Strong critical thinking skills
• Good interpersonal and project management skills

Join us as Portfolio Manager, Derivatives at AIA Investment Management!

In this role, you will be responsible for managing cross-asset derivatives portfolios outsourced by AIA Insurance Business Units to AIA IM, blending a proper perspective on financial and derivatives markets and an effective and disciplined risk management approach. You will also be designing, modelling, structuring and advising on derivatives-based strategies and solutions for Group functions and AIA BUs.

Derivatives Portfolio Management:

• Handle linear and non-linear derivatives portfolios, across asset classes, in line with portfolio mandates benchmarks and key risk metrics, following a rigorous investment process based on solid understanding of macro and markets environments, and a disciplined risk management approach.
• Lead efficiently scarce resources (cash, collateral, risk limits) ancillary to derivatives portfolios.

Derivatives Solutions:

• Drive the implementation of the platform to structure and handle derivatives-centric investment-linked insurance products.
• Provide expert advice to AIA BUs and Group functions to design and optimize their derivatives strategies, based on a deep understanding of relative economic value, liquidity, and geographical nuances between different derivatives instruments.
• Help to define, model and quantify the objectives of such derivative strategies and suggest and similarly quantify alternatives for decision makers on such trades.

Derivatives Infrastructure:

• Support the rollout of new Investment and Derivatives Management systems.
• Support the development of the Derivatives and collateral infrastructure, in particular front-office analytics and portfolio management tools

What you will need:

• Minimum of 10 years’ experience of designing and handling linear and non-linear Derivatives portfolios (cross-asset preferred), preferably in an asset management company.
• Excellent expertise and technical expertise in all aspects of derivatives.
• Experience in structuring investment-linked insurance products, and handling associated portfolios.
• Experience of working with LDI strategies and ALM/Actuarial sciences knowledge preferred.
• Experience in collateral management and optimization, and funding markets (repo, securities lending) a plus.
• Experience in developing Derivatives analytics and experience with Blackrock Aladdin system preferred.
• Good interpersonal skills: credible communicator with good verbal and written communication skills.
• Good Teammate and able to communicate in a diverse culture environment.
• Intellectually curious, details oriented, analytical problem solver, proactive and delivery focused. Trustworthy and reliable.
• CFMAS (Modules 3, 5, 6, 6A) preferred.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility
  

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility
• 
  

Job Description.

1. Strong ability to handle pressure and multitask
2. Ability to communicate effectively and liaise with clients
3. Assist in organizing and managing tasks related to the executive’s work and personal affairs
4. Adhoc duties as and when assigned.
5. Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
6. Keeping the office database and filing system up to date and organized
7. Purchasing office supplies and work with vendors
8. Sorting and delivering all mail
9. Responsible to manage payment schedules and ensure all payments are made on time.
10. Responsible to liaise with clients, customers and closely follow up with the payments.
11. Performing clerical accounting and general office duties
12. Renewal and Application for work passes inclusive of construction workers and engineers
13. Assisting with payroll preparation
14. Update and ensure that all invoices and expenses are reviewed and approved for processing
15. Manage office equipment, supplies and stationery inventory, ensuring timely purchase and replenishments.
16. Replies to email, telephone or face to face enquiries
17. Available to start immediately.

Requirement:

1. Must be able to work on shift
2. Must be willing to work in fast paced working environment
3. Provide quality Management and Administrative support
4. Able to work on weekends and public holidays
5. Minimum Diploma in Business Administration or equivalent.
6. Relevant working experience preferred.
7. Ability to work independently and as part of a team.
8. Responsible, reliable, willing to learn.
9. Self-motivated, detail-oriented, and capable of multitasking.
10. Proficient in Microsoft Office (Word & Excel).
11. Ability to manage time effectively and prioritize tasks.
12. Good communication skills, both verbal and written.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Description:
We are looking for a highly motivated and enthusiastic individual to join our team as a Management Trainee. This is an excellent opportunity for recent graduates to gain practical experience in a fast-paced and dynamic environment. The successful candidate will be involved in various aspects of the business, including:

• Finance: Assisting with the maintenance of fixed asset listings, general ledgers (GL), accounts payable (AP), accounts receivable (AR), including data entry and issuing payment vouchers with supporting documents.
• Logistics: Supporting the logistics team in managing inventory, shipments, and supply chain operations.
• Administration: Providing administrative support to the management team, including scheduling, correspondence, and record-keeping.

Requirements:

• Open to Singaporean and PR applicants only.
• Diploma or polytechnic qualification in Finance, Administration, Sciences, or any relevant discipline.
• Prior experience is not required, as on-the-job training will be provided.
• Fluency in English is essential; proficiency in Chinese, Malay, Vietnamese, or Japanese is an added advantage.
• Ability to work independently and efficiently.
• Strong attention to detail and accuracy.

Employer Questions:

• What is your expected monthly basic salary?
• What is your most recent salary?
• When would you be available to start work?

Additional Notes:

• Kindly attach a recent photo with your application.
• Company transport is provided from Joo Koon MRT station to our office at 23 Tuas Bay Walk.
• This is a 5-day workweek position.

We are looking for people, who are passionate about education and nurturing young children, to join our team! If you are cheerful, optimistic and loves children, come join us!

Positions available: Management Trainee

Selected candidate will learn and cover various roles (e.g. Student Care Teacher, Chinese Language Teacher, Assistant Centre Head) in our schools (PlayFACTO Schools @ Tampines Central, Bedok Reservior, Serangoon Central). A suitable permemant role will then be allocated within a year, where the salary may be reviewed correspondingly.

Requirements:

• Diploma in Education/Teaching/Business Management with minimum of 1 year of working experience in the education industry.
• Proficient in MS Office (Word, Excel and PowerPoint).
• Good communication (written and spoken), interpersonal and leadership skills.
• Diligent, meticulous, organised and able to multi-task.
• Possess a passion for working with children.

We seek you understanding that only shortlisted candidates would be contacted.

Responsibilities

• Ensure prompt and timely completion of daily monitoring, monthly, quarterly tasks and reports for internal and Head Office;
• Identify and address data quality issues to all relevant stakeholders, including but not limited to Treasury and or Management;
• Perform liquidity stress test and market risk stress test;
• Maintain and performs periodic review of policies and process ensuring alignment with Local and Head Office requirements;
• Provides analytical support for relevant stakeholders;
• Identification of risk drivers and assess their impact on liquidity positions;
• Periodic review and update of Contingency Funding Plan to ensure the branch is well-prepared for liquidity challenges;
• Any other ad-hoc and tasks assigned.

Requirements

• Preferably a recognized degree
• Minimum 10 years of market / liquidity /interest risk experience in the Banking Industry;
• Good understanding of market / liquidity/interest risk regulatory requirements;
• Meticulous, versatile, good interpersonal skills, excellent communication skills;
• Able to work independently with minimal supervision and under pressure;
• Proficient at data handling, using VBA and other data processing tools;
• Familiar with Bloomberg system

EA Personnel Name: Izz Bin Lokman
EA Personnel No: R24124828
EA License No: 05C3451

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

Job Description

· Assist in creating and executing plans for sales, profit and staff development

· Assist in managing filing system and read company emails

· Provide effective leadership to the production team to ensure targets are met

· Coordinate the entire operation of the central kitchen during scheduled shifts

· Respond to complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

· Ensure that all employees adhere to the company's uniform standards

· Conduct orientation and training & coach new trainees

· Plan staff duty roster and cleaning duties

· Update GRN and perform e-Procurement

· Maintain high standards of quality control, hygiene, and health and safety

· Ensure the strict compliance by all production staff to company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned

• Making improvement to the running of the business
• Deliver quality products and services to meet the expectation of customers.
• Take responsibility for the sales performance
• Monitoring and controlling stock levels and serving correct portion to ensure GP meets target
• Plan and execute manpower scheduling to ensure meeting productivity and salary budget.
• Recruit, train, supervise and develop staff.
• Create and innovate new product
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Roles and Responsibilities:

1. Research and Analysis:

• Conduct thorough research to identify market trends, industry developments, and customer preferences.
• Establish and maintain professional networks to gather insights and intelligence that inform strategic decisions.
• Analyze data and industry events to provide actionable recommendations for improving offerings and maintaining competitive positioning.
• Prepare detailed reports and presentations to share insights with stakeholders.

2. Product Strategy and Development:

• Support the creation of product strategies based on market research and business objectives.
• Develop models to assess the financial viability and performance of products and services.
• Assist in designing and implementing marketing strategies, including creating messaging, materials, and campaigns.
• Evaluate the effectiveness of marketing initiatives and recommend improvements.

3. Partnership Development:

• Identify and pursue partnership opportunities that align with business goals and drive growth.
• Collaborate with partners to create and implement initiatives that enhance customer acquisition and retention.
• Support fundraising and business development efforts by identifying strategic opportunities.
• Maintain and strengthen relationships with key partners to ensure long-term collaboration.

Overview of Role:

• Technology Risk Management (Regulatory Requirement)
• IT Security Control / Incident Management / Cyber Security

Roles and Responsibilities:

• Manage Branch IT Risk Framework (eg: IT Risk Register, Technology Committee, critical system assessment, due Diligence of IT outsourcing)
• Working with Japan HO IT Risk Management Div Cyber Security Team & performing system risk assessment or conduct Cyber Security Exercise.
• Responsibility of Cyber Security Training for employee and Senior Management.
• General security awareness training to all employee.
• Cyber Security Incident desktop exercise to Senior Management.
• Manage and maintain IT Policy and Procedures.
• Responsibility of the third party assessment counter person such like IT Auditor and implement appropriate mitigation/remediation plan.
• Oversight the Security Control of IT environment. Working IT infra team & IT Dev team to improve security enhancement such as Patch Management /MAS vulnerability circulation, Access Control and Monitor the
• Segregation control of each IT role.
• Review and manage contract renewal with IT vendors under MAS Outsourcing Guideline.

Job requirements:

• Minimum Degree in Computer Science, Experience of Information Security Management ISO/IEC 27001 or certified CISSP or CISM is advantage.
• Minimum 5 years of IT Risk and Cyber Security experience and preferably with working experience of MAS technology regulation in banking sector or similar regulated industry.
• In-depth technical knowledge of network PC/Devices, multiple Cloud Service or/and platform operating systems.
• Demonstrates strong technical skills, ability to provide creative solution to problems, proactive approach through use of technology.
• Strong communication skill to act both independently and within IT team, in a fast-changing mission-critical environment.
• Good attitude and ready to take on any relevant assignment, and the ability to learn and work smoothly.
• Local Japanese speaker JLPT N1-N2 is preferred.

Public Relationship Executive

Working Location: Ang Mo Kio
Working days: 8.30 am -6.00 pm (Mon-Fri)
Salary: $3300- $3700

Requirements:

Diploma / Degree in Mass Communications / Media / Marketing or other equivalent educational qualifications
Experience in media relations and communications
Knowledge of design and editing software (i.e. Canva / Photoshop / Illustrator / InDesign / Premiere Pro / iMovie, photography and videography
Good understanding of social media platforms (Facebook, Instagram, Telegram, YouTube, etc.), media trends and current affairs
Good knowledge in sustainability & green practices is a plus

Reporting to the Public Relations Manager, your job responsibilities include but not limited to the following:
Assist in conducting market research to identify industry trends and target market characteristics.
Prepare and develop corporate materials such as management reports, daily media monitoring reports and social media analysis reports.
Assist with media plans, working closely with internal and external stakeholders. This includes active pitching to media and publications, preparation of materials including speeches, talking points, news releases, and videos.
Drive publication process from editorial planning, interviewing, writing, photo-taking to proofreading, production and management of the Town Council’s publications, working closely with internal and external stakeholders to develop engaging and public educational content to expand the reach of publications.
Manage and support on-site event activities and post-event follow-up.
Assist in planning of Corporate Social Responsibility (CSR) programmes and sustainability efforts.
Prepare write-ups for website content, estate improvement works booklet, compliments received, internal newsletters, etc.
Coordinate and facilitate the timely print, delivery and distribution of publicity collaterals such as banners and newsletters.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities:
· Influence business unit leadership to make sound strategic decisions for business
· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:
· Active participation in strategic planning process, including development and execution of business campaigns
· To develop negotiation and presentation skills to communicate effectively and clearly to others
· To understand of audience engagement and other business support functions
· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
· To develop company business campaigns and enhance campaign awareness and campaign visibility

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Preferably with at least 1 year of F&B related experience in a supervisory role
• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Responsibilities:
· Influence business unit leadership to make sound strategic decisions for business
· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:
· Active participation in strategic planning process, including development and execution of business campaigns
· To develop negotiation and presentation skills to communicate effectively and clearly to others
· To understand of audience engagement and other business support functions
· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
· To develop company business campaigns and enhance campaign awareness and campaign visibility

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop