You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

About Qurious Media Singapore

At Qurious Media Singapore, we’re not just another marketing agency—we’re a game-changer for local SMEs. As Singapore’s first and only Outsourced Marketing Solution dedicated to small businesses, we provide an all-in-one marketing department experience. From strategic planning to execution and analysis, we help businesses grow by becoming an integral part of their marketing function.

What sets us apart? We bring effective, result-driven marketing to SMEs at an affordable price, making world-class strategies accessible to businesses that need them most. And as official Meta and Google Partners, we combine global expertise with local insights to help Singapore’s small businesses thrive.

What You’ll Be Doing:

As our Social Media Intern, you’ll play a pivotal role in helping local SMEs tell their stories and connect with their audiences. This isn’t just about creating content—it’s about creating real impact for local SMEs. You’ll work closely with our Brand Manager to strategise, create, and execute content that makes a difference.

Your Mission, Should You Choose to Accept It:

• Create Compelling Content: Design engaging social media posts, from text and graphics to short videos and GIFs, all aligned with brand guidelines and marketing goals.
• Strategize and Plan: Develop a comprehensive monthly content calendar featuring 8–12 impactful posts per brand, ensuring every piece is both timely and engaging.
• Refine and Adapt: Adjust and improve content based on client feedback, while keeping the creative spark alive.
• Execute Flawlessly: Plan and schedule posts across various platforms, ensuring seamless rollouts.
• Polish Your Craft: Dive into video editing, graphic design, and motion graphics to create content that stands out in a crowded digital space.

What You Bring to the Table:

• Proficiency in Photoshop, Canva and CapCut is required. Knowledge of Adobe Illustrator, After Effects, and Premiere Pro is a plus.
• You can handle tight deadlines with ease and deliver quality work every time.
• Creativity with a purpose—you know how to align ideas with marketing objectives.
• Excellent interpersonal skills to collaborate and communicate effectively.
• Exceptional organisational skills and a keen eye for detail.

To Qualify for the Role:

• Fluent in English
• Proficiency in Malay or Mandarin is considered a plus.
• Polytechnic or University students (Local or Private) studying in relevant fields

Interested in making an impact on small businesses in Singapore?
Contact us for more information!

Job Types: Full-time Internship

Duration: 3-6 months

Salary: $1000 to $1500 per month

Benefits:

• Flexible Schedule: Maintain work-life balance with adaptable working hours.
• Hybrid-Remote Role: Work both remotely and in-office for a balanced and productive experience.
• Professional Development: Gain practical experience, enhance your skills, and build a strong foundation for your career.
• Career Advancement: High-performing interns may be considered for a full-time role, subject to performance and eligibility.

Agape is a social enterprise with a mission to provide employment opportunities to vulnerable communities, including inmates, ex-offenders, single mothers, and physically challenged individuals who seek to turn their lives around. We have a contact centre set up to support these communities and also run a call centre in the Changi Women's Prison.

Additionally, we have established a non-profit organization that includes a Women's Sanctuary. We offer opportunities to write stories and create videos about individuals in these spaces, highlighting their journeys and successes. Working at Agape offers a deep-rooted sense of purpose, as your contributions help achieve meaningful goals and missions, uniting personal satisfaction with professional fulfillment.

1. Content Planning: Video content creators start by brainstorming and conceptualizing ideas for videos. They conduct research on trending topics, audience preferences, and the goals of the organization or brand they are working for. They develop video concepts, storyboards, and scripts to guide the production process.

2. Video Production: Once the concept is finalized, video content creators manage the production process. This involves tasks such as setting up equipment, organizing shooting locations, arranging lighting and sound, directing talent or on-screen presenters, and capturing high-quality footage.

3. Video Editing: After the filming is complete, video content creators edit the footage using video editing software. They cut and arrange clips, add transitions, incorporate graphics or animations, adjust colors and audio levels, and ensure a cohesive and visually appealing final product. They may also add music or sound effects to enhance the video.

4. Scriptwriting and Voiceover: In some cases, video content creators are responsible for scriptwriting, where they write engaging and concise scripts that convey the desired message effectively. They may also perform voiceovers for narration or hire voiceover artists to add a professional touch to the videos.

5. Branding and Visual Consistency for Business Development : Video content creators maintain brand consistency by aligning the video content with the organization's brand guidelines. They ensure that the videos reflect the brand's tone, style, and messaging. This includes incorporating logos, using appropriate fonts and colors, and adhering to brand identity throughout the videos.

6. Optimization for Platforms: Video content creators understand the requirements and specifications of different platforms where the videos will be published. They optimize the videos for specific platforms, ensuring they meet the recommended formats, dimensions, and quality standards. They may also add captions or subtitles to make the videos accessible and engaging to a wider audience.

7. Collaboration and Project Management: Video content creators often work collaboratively with a team that may include writers, designers, videographers, and marketers. They coordinate the project, manage timelines, communicate with stakeholders, and ensure the smooth execution of the video production process.

8. Analytics and Performance Tracking: Video content creators monitor the performance of their videos by analyzing metrics such as views, engagement, watch time, and audience feedback. They use analytics tools and insights to assess the effectiveness of the videos and make data-driven decisions for future content creation.

9. Stay Updated with Trends: Video content creators keep up-to-date with the latest trends and best practices in video production, editing techniques, and visual storytelling. They continuously explore new technologies, software, and creative approaches to deliver innovative and captivating video content.

10. Adaptability and Flexibility: Video content creators need to be adaptable and flexible in their approach, as they may work on a variety of video projects ranging from promotional videos and tutorials to event coverage and interviews. They should be able to adapt their style and techniques to suit different content types and target audiences.

Key Responsibilities

• To enhance sales traffic and brand awareness.
• To reach out to potential corporate clients in order to generate new corporate event accounts and secure partnerships.
• To extend collaboration opportunities with existing corporate clients.
• To attend corporate classes / event enquiries and requests and related admin work.
• To coordinate and manage corporate / community events, roadshows, and marketing campaigns.
• To invoice clients.
• To manage assignment of instructors for events.
• To maintain instructors' records on Sharepoint.
• To support the preparation of monthly instructor’s payroll and profit-sharing reports.
• To create, manage, and optimise social media ad campaigns to achieve sales / brand awareness.
• To design and run brand development initiatives such as: Seeking venue sponsors to organise community workouts; Having more corporate events; Getting Sponsorships for the brand.

Accountability

• Reports to Head (Business Development & Operations)

Competency Requirements

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong leadership and responsibility skills.
• Customer Orientation: Commit to exceeding both internal and external clients’ needs. Proactively identify clients’ needs and sustain a culture of service excellence within the organisation.
• Adaptability: Strong team player who is resourceful, adaptable, and able to perform multitasks under a given timeline.
• Good organisational and project management skills.
• Self-motivated individual with the ability to work independently.

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum Degree or Diploma in relevant disciplines
• At least 2 years of relevant working experience in similar sectors

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

REQUIREMENTS:

1. Candidate must possess at least a Bachelor’s Degree/Post-Graduate Diploma/Professional Degree in Business
2. Strong command of written English
3. Well-developed analytical skills and a creative mindset
4. High Ability to multi-task and plan
5. Excellent communication skills in collaborating with clients and colleagues
6. Bonus if you have experience or a strong interest in social media marketing

RESPONSIBILITIES:

1. Create content written and/or graphic
2. Ideate/strategise social media campaigns
3. Post on Facebook, Instagram, LinkedIn, YouTube, Xiaohongshu, TikTok
4. Use Ad Manager or other tools to schedule, manage and target audiences
5. Monitor, optimise, analyse, report to clients

KEY BENEFITS:

1. work with an award-winning digital agency which has made Chinatown the MOST VISITED place in Singapore! learn how we weave our magic for Chinatown and many public brands
2. have the opportunity to interact with and have relationships with large enterprise clients like Canon, Dairy Farm, SingaporePools, Procter&Gamble, National Kidney Foundation, Eu Yan Sang, SingHealth, Capitaland, Cheryl Wee Group, FJ Benjamin, etc
3. be involved with high-profile national and international campaigns
4. learn and have fun experimenting with different digital marketing channels like Facebook, Instagram, WeChat, TikTok

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

About

ONE Intervention empowers children with diverse needs to excel. Our award-winning centre caters to children with Autism Spectrum Disorder (ASD), ADHD, Dyslexia, Down Syndrome, Speech & Language delays, and more. We take pride in our innovative programs and collaborations with external stakeholders, hosting engaging events that enrich the lives of our students and their families.

Position Overview:

We are seeking a creative and motivated Media Production Intern to join our dynamic and visionary marketing team. As an essential part of our mission, you will assist in producing high-quality video content that engages our audience and aligns with our commitment to empowering children with diverse needs. This internship offers an excellent opportunity for students or recent graduates with a background in media production, film, or communications to gain hands-on experience in a supportive and impactful environment.

Key Responsibilities:

1) Assist in the planning, filming, and editing of video content for various marketing and educational purposes.

2) Collaborate with the marketing team to develop creative concepts for video projects that showcase our programs and events.

3) Help manage video content for our social media platforms and website, ensuring alignment with our brand message.

4) Participate in brainstorming sessions to generate innovative ideas for video storytelling and campaigns.

5) Support the post-production process by editing video footage, adding graphics, and ensuring high-quality output.

6) Assist in maintaining video equipment and managing the production schedule.

7) Research industry trends and best practices in video production and content marketing.

8) Monitor and report on the performance of video content across platforms.

Personal Development:

1) Enhance your video production skills through hands-on experience in filming and editing.

2) Improve your creative thinking and storytelling abilities by developing engaging video content.

3) Gain experience in project management by assisting in the planning and execution of video projects.

4) Learn about non-profit marketing and how effective media can contribute to community engagement.

Preferred Qualifications:

1) Basic understanding of video production techniques, including filming and editing.

2) Familiarity with video editing software (e.g., Adobe Premiere Pro, Final Cut Pro).

3) Strong creative and storytelling skills, with attention to detail.

4) Excellent organizational and time management skills.

5) Ability to work both independently and collaboratively within a team.

6) Passion for supporting children with special needs and contributing to meaningful media projects.

We look forward to welcoming you to our dedicated and creative team!

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

We are seeking a highly creative multi media graduate to join our Marketing and Communication team at UNS. Personnel will work closely with the team conceptualize, design, and create various marketing collaterals.

This role provides an excellent opportunity to gain hands-on experience in a fast-paced professional environment in the beauty industry.

Objectives of this role

• Set a high bar for video marketing deliverables
• Enhance social media and overall marketing strategies
• Identify and implement improvements in the video editing process
• Produce content for diverse audiences and platforms
• Keep up to date with the latest video marketing trends

Responsibilities

• Edit short- and long-form videos for commercial and social media accounts
• Take charge of video ideation and creation
• Ensure videos meet the marketing team’s specifications and guidelines
• Implement creative notes from stakeholders
• Offer customers peerless digital experiences
• Evaluate projects for brand authenticity

Skills and qualifications

• Familiarity with video editing software
• Capacity to communicate effectively
• Attention to detail
• Ability to pick out attention-grabbing shots
• Excellent storytelling skills
• Knowledge of basic editing principles

Preferred qualifications

· Can do attitude. Willingness to try and experiment with new ideas

· Determined and resilient to follow through tasks and challenges

· Ability to work with multi-track split audio

· Knowledge of aspect ratios

· Experience with high-resolution file transfer applications

· Understanding of video encoding formats

· Challenging work in a fun and collaborative environment

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

As a Social Media Executive, you will play a key role in creating and executing content strategies. You’ll manage content calendars, assist in content creation, and be responsible for coordinating influencer partnerships. Your role will involve working closely with the social media team to ensure timely, high-quality content that aligns with client objectives.

Key Responsibilities

• Content Calendar Management: Plan and maintain content calendars, ensuring a steady stream of engaging content that aligns with client goals.
• Content Planning: Work with the team to create and schedule posts for social media platforms, ensuring consistency and timely delivery.
• Influencer Management: Manage relationships with influencers, coordinate collaborations, and track deliverables to ensure campaigns are executed as planned.
• Content Creation: Assist in the creation of social media posts, including writing captions and sourcing visuals that resonate with the target audience.
• Campaign Support: Support the team in the execution of campaigns, tracking content performance and making recommendations for optimization.
• Reporting: Assist in tracking and reporting the performance of social media campaigns, helping to measure the success of content and influencer collaborations.
• Collaboration: Work closely with internal teams to ensure content is on-brand and aligned with client objectives.

Required Qualifications & Skills

• 1-2 years of experience in social media management or content creation, ideally in an agency setting.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, YouTube).
• Experience in content planning and managing content calendars.
• Basic understanding of influencer marketing and experience in managing influencer relationships.
• Good communication skills, with the ability to collaborate with clients and teams.
• Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Creative, proactive, and highly organized with attention to detail.

Preferred Qualifications

• Experience in FMCG, retail, or lifestyle industries.
• Familiarity with social media management tools and influencer tracking platforms.

This role is open only to Singapore Citizens or Permanent Residents.

GOLD & JEWELLERY COMPANY REQUIRES

SOCIAL MEDIA SALE EXECUTIVE

Responsibilities:

a) Facebook Advertising
Creating Facebook Ads using Power Editor, and Understanding the Analytics
Creating Facebook Ads Custom Audience
Creating FB Ads & FB Ads Copywriting using Retargeting
b) Creating Email Sequence using Aweber or any equivalent softwarec) Creating Google Ads (...and Understanding the Analytics)d) Creating Native Ads (Taboola, Outbrain, etc.)e) YouTube Marketingf) Creating Ads on LinkedIn (...and Understanding the Analytics)g) Good written English and have some experience in copywriting will be a plush) Familiar with Aweber is a plus (though not necessary)i) Familiar with interpreting statistics for Blogs, Facebook Fan Pages, Facebook Ads. Familiar with interpreting statistics for other social media sites such as Youtube would be a plus.j) Experience in creating effective content that inspire, persuade and motivate readers to take Massive Action in the aspect of personal development and/or investing
Create and execute digital marketing campaigns, including web, SEO/ SEM, eDM, social media, paid advertising and content marketing, to achieve online store sales targets.
Manage social media channels and grow the online audience
Research, analyse and summarize data of the competition and market trends, consumer behaviour insights and collaborating feature development with Product team to keep ahead of the curve on new technologies and methodologies
Design and implement social media strategy to align with business goals
Develop relevant content topics to reach the Company’s target customers
Create, curate and manage all published content (image, content and video)

Monitor SEO and web traffic metrics. Grow followers / fan base
Monitor, listen and respond to users in a “Social” way while cultivating leads and sales
Manage efforts in building online reviews and reputation. Monitor online reviews and respond to reviews / queries in timely manner
Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
Oversee social media accounts’ design (e.g Facebook timeline cover, profile picture, ads, Instagram…)
Better integration with other platforms for more effective mixed marketing efforts
Suggest and implement new features to develop brand awareness, e.g social advertising campaigns
Analyze, review and report on the effectiveness of campaigns in an effort to maximize results. Make recommendations and plans for revising social media, content writing, SEO and social advertising campaigns
Set specific objectives and report on ROI
Stay up to date with current technologies and trends in social media, design tools and applications.

Requirements:

Minimum Diploma/Degree in Marketing or any related discipline.
Preferably 3 to 5 years working experience in leading and managing SEO/SEM, Google ad/Google Adwords, marketing database, email, social media and display advertising experience will be an advantage.
Solid knowledge of website analytics tools, content creation on social media platforms (Instagram, Facebook etc) and strategies
Excellent communication skills both written and spoken.


Interested candidated are requested to send in detailed resume [email protected] or Call +65 83238881 & 67478504 Only shortlisted candidates will be notified.

WORK LOCATION:
Blk 1 Joo Chiat Road 01-1079/81/83 Singapore 420001 (5 minutes away from Paya Lebar & Eunos MRT)
------------------------------------------------------------------------------------------------------------
COMPANY SNAPSHOT

Registration Number: 47865600M
Average Processing time : 2 to 3 weeks
Salary: S$3000 to $4500 + Commission
Industry: Retail Sale of Gold & Jewellery
Company Size: 1-23 Employees
Dresscode: Informal (Black Jeans & Polo tee allowed)
Telephone Number: +65 83238881 & 67478504
Benefits: Medical & 13th Month AWS


COMPANY OVERVIEW

Originated from Ming Chau Jewellery which ran its business for thirty years. Everest Jewellery was incorporated in 1991 as a retailer chain of gold jewellery in Singapore. Everest Jewellery has grown in its thirty years of business, from a one-store jewellery retailer to a large chain in Singapore and a strong distribution network in many other countries all over the world like the US, UK, Canada and manufacturer of various design in a wide range of materials.

Everest Jewellery has established a strong retailer chain and a wide network of distribution
Great Career Opportunities

You are expected to be someone who is hardworking and has a pleasant personality.

This position requires you to work from home most of the time so you must be able to work independently.

If you have no relevant experience - it is essential that you demonstrate the ability to learn fast and adapt.

Job scope details:

- establish rapport and build good relationships with customers

- be enterprising and work out solutions for customers, new or existing.

- involved in the presentation and troubleshooting for various scenarios.

- learn fast and understand the workflow

- able to implement ideas and instructions quickly.

We are looking for a Marketing & Communications Executive to join our team. You will be involved in developing and implementing marketing strategies and initiatives to help build brand visibility, promote customer engagement and achieve business objectives. This is an exciting opportunity for candidates who are passionate about marketing through digital and social media, who possess a creative mindset and excellent communication skills. Additionally, since 50% of the position's working language will be Mandarin—both written and spoken—as we are liaising with Chinese counterparts and clients, the candidate should be comfortable with this.

Havas Media Singapore looking for a Strategy Director, Media to support our teams on developing and delivering market leading strategies for clients.

Responsibilities

• Work together with business teams and clients to establish their business & communications objectives; align closely with team and collaborate in developing end-to-end strategy-led comms solutions
• Lead media strategies for new business pitches
• Analyse existing data, market reports and trends to generate compelling strategic insights as the basis for media strategies
• Collaborate closely with research, data analytics and media to develop, manage and analyse key projects
• Develop and lead workshops, both internal & with clients
• Help create an environment of quality strategic thinking across the entire agency
• Contribute to the development of award winning work
• Represent the agency in thought leadership papers or events
• Drive best practice on strategic planning across different teams
• Develop & train planning tools and process of planning within Mx framework (Havas planning framework)
• Improve capabilities to spot & showcase award winning work

Skills & Requirements

• Relevant degree in marketing, communications, or other relevant disciplines; or relevant work experience in media/branding/consultancy
• Background – Media strategy, digital strategy, communications planning, new business/consulting ideally with media agency experience, min. 8-10 years
• Strong understanding of tech platforms and how we can use data from these platforms for insights
• Experience delivering actionable strategies; good storytelling in verbal and written form, especially presenting to senior stakeholders
• Strong leadership qualities, attention to detail and delivery to deadlines
• General interest in wide spectrum of topics and media trends
• Must be confident and approachable, helpful and easy to work with
• Proficient in Microsoft Office

Additional Qualities

• Pro-active, responsible, accountable and a team-player
• Analytical, meticulous, great attention to detail, and delivery-oriented with a focus on quality of results
• Persuasive and effective storyteller/communicator; Strong communication (verbal, written and presentation) and interpersonal skills

*Kindly note that only shortlisted candidates will be contacted.*

About Havas

Founded in 1835 in Paris, France, Havas is one of the world’s largest communications groups. At Havas, we believe that companies have a key role to play in solving the biggest challenges our world faces today – and every day we strive to operate responsibly for ourselves and our stakeholders. We operate under the vision and mission to make a meaningful difference to brands, businesses, and people.

We employ 23,000 people in more than 100 countries, adopting a fully integrated model through our 70+ Havas Villages around the world – the Havas Village offers a truly unique proposition, where cross discipline teams work together, ensuring agility and a seamless experience for our clients.

About Havas Singapore

Within our Singapore Village is a network of business units including Havas Media, Arena Media, Havas Play and BLKJ Havas, offering services across media, social, PR, and creative. Since 2015, we’ve had an unbroken streak of Agency of the Year (AOTY) wins across disciplines, including Integrated Marketing AOTY, Media AOTY, Specialist AOTY, and PR AOTY.

We are also committed to building a diverse culture where our people can grow, thrive, and feel that they belong. In 2023 and 2024, we’ve won Best Agency Culture at Marketing Interactive’s Agency of the Year Awards, and are a Great Place To Work® Certified™ agency.

Here at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job.

Build, Scale & Operate Leading DTC Brands alongside A-Players

Maneuver Marketing

Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.

In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$150M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.

These results caught the attention of The Financial Times, as they ranked us among APAC top High-Growth Companies in 2023, and in 2024, we've been awareded 2nd place on the E50, jointly organised by The Business Times and KPMG in Singapore. This is just the beginning of our journey though, and you could be part of the next stage of our growth!

Your Next Role

As the Social Media Engagement Lead, you will report to the Senior Customer Service Manager and play a pivotal role in developing and enhancing audience engagement, satisfaction, and loyalty.

You will lead social media moderation teams, oversee strategic initiatives to improve engagement, and protect the brand’s reputation on social platforms. Working cross-functionally, you will collaborate with Product, Marketing, Creative, and Supply Chain teams to ensure a seamless and impactful customer experience.

Key Responsibilities

Social Media Moderation Leadership

• Develop and maintain engagement guidelines, response templates, and moderation policies.
• Monitor brand sentiment and guide the moderation team in fostering a brand-driven environment.
• Strategize responses to audience feedback, ensuring alignment with brand values.
• Establish crisis protocols to address issues such as PR challenges or guideline violations.

Audience Engagement

• Actively engage with audiences by responding to and promoting audience comments and submitted content.
• Implement strategies to grow audience interaction and align narratives with marketing campaigns.
• Encourage audience interaction to foster brand engagement and a sense of community.

Customer Support

• Address escalated customer complaints and issues on social platforms.
• Enable and ensure moderators provide accurate product and policy information to audiences.

Analytics and Reporting

• Use social listening tools to monitor and report on sentiment and engagement trends.
• Generate actionable insights through regular reporting to refine engagement strategies.

Cross-Functional Collaboration

• Partner with marketing, product development, and other teams to address systemic challenges and improve user experiences.
• Collect, analyze and share feedback from the audience to enhance products and engagement strategies.

Indirect Team Management

• Lead and support social media moderators, offering guidance, feedback, and performance evaluations.
• Assign tasks, ensure team coverage, and deliver training programs to maintain high standards.

How You’ll Succeed

Maneuver is an OKRs, KPIs, & data-driven company, we are not Mad Men (Well, not all), but Math Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company. These may include:

1. Streamline Response Processes: Establish and maintain efficient processes for addressing customer inquiries, complaints, and feedback via social media channels.
2. Manage Service Performance: Set and achieve key performance indicators (KPIs) to ensure timely, high-quality responses to customer concerns, meeting and exceeding high-performance benchmarks of the industry.
3. Promote Brand Goals: Foster positive interactions with customers to turn complaints and inquiries into opportunities for building brand loyalty and advocacy.
4. Enhance Knowledge Sharing: Collaborate with the customer service team to ensure consistent messaging, providing them with updated FAQs, product information, and escalation protocols.
5. Monitor Sentiment Trends: Regularly analyze customer sentiment and feedback from social media platforms to identify recurring issues and recommend actionable solutions.
6. Develop Training Programs: Provide ongoing training for customer service representatives in social media engagement best practices to improve efficiency and professionalism.
7. Implement Escalation Frameworks: Design and maintain a robust escalation process for handling high-priority or sensitive issues raised on social media platforms.
8. Optimize Cross-Team Communication: Work closely with the product, marketing, and operations teams to address systemic issues highlighted through customer feedback on social media.
9. Measure and Report Metrics: Track and report on customer satisfaction, resolution rates, and issue trends to identify opportunities for improving the customer experience.
10. Support Crisis Management: Act as a key point of contact for managing public-facing customer service responses during crises or high-stakes situations, ensuring consistency and professionalism.

Your Experience

• At least 5y exp. in Social Media Community Management with 2 years in a leadership role, managing online communities with a focus on driving engagement, handling feedback, and maintaining brand reputation.
• Proven experience leading a social media moderation team, ideally across multiple platforms (Facebook, Instagram, TikTok).
• Experience working cross-functionally with marketing, customer service, and other internal teams to ensure social media strategies align with broader company goals.
• Successful experience training, managing, and coordinating remote teams, as your customer service and moderation work is handled externally.
• Ability to train, mentor, and motivate a team of moderators, ensuring alignment with brand guidelines and service level agreements (SLAs).
• Data oriented with experience tracking, analyzing, and reporting on engagement metrics, sentiment analysis, and content moderation accuracy to drive continuous improvement.
• Can demonstrate a creative approach to community engagement, with a strong understanding of how to create compelling and interactive responses and activities.

Desirable Traits

• A degree in Marketing, Communications, Public Relations, Journalism, or a related field is preferred.
• Social media certifications (e.g., from Facebook, Google, or HubSpot) are a plus but not mandatory.
• Experience working with premium B2C and/or D2C brands, particularly in industries like health, wellness, or beauty, to understand how to communicate effectively with different audiences.
• Familiarity with mass-market brands, understanding how to scale community engagement to broader audiences.
• Enthusiasm for social media platforms, with a keen interest in staying up-to-date on the latest trends and best practices, especially in the wellness and beauty industries.

Bellow is looking for a Digital Media Intern to can support us with multi-media and design tools such as typography, design (static + interactive), illustration, photography, and videography to get your message across.

Responsibilities

• Develop content marketing and brand strategies to reach out to the targeted audience using all marketing channels.
• Manage the brand image and presence, create compelling content and stories on all digital and social media platforms.
• You will be tasked to support other content management duties such as website and app copywriting, production of marketing collaterals, events, and press releases.
• Design work includes storytelling videos, design banners, blog posts, social media posts, etc to be used for marketing purposes.
• Brainstorm and suggest new and innovative ways to strengthen marketing, sales, and customer engagements, including new channels to develop a presence in.
• Watch the latest shows ahead of their release and have a constant pulse on trending topics online to create content that drives fan engagement
• Analyze performance reports and utilize data to support the conceptualization of social assets

Basic Requirements

• Able to use multimedia software such as Adobe Creative Cloud, Final Cut, Etc (The ability to edit simple videos is a bonus)
• Basic command of English – both written and verbal
• Bilingual is a bonus
• Strong collaborative mindset – the ability to work with other team players across multiple projects.
• Positive Attitude :)
• Learning through the process is better than not learning anything

Job Description & Requirements

We are looking for motivated individuals, who can work independently In a fast- track organization.

If you are a fast learner and have great communication skills, you are highly suitable.

You can work from home.

Job tasks as follows :

- Arrange sales appointments with new prospects

- Maintain Client relationship by following up with existing

clients and update them on new developments in the

company.

- Admin work

- Working from home , so you are expected to be disciplined and independent.

Social media Marketing:

• Curate creative ideas and generate engaging video content for different social media platforms.
• Create daily content on our Tiktok, Instagram and other social media accounts
• Utilise your video editing skills to produce high-quality content that resonates with our target audience and drives engagement.
• Plan, curate, and execute the media calendar, ensuring timely and consistent content delivery across all platforms.
• Build and manage the communities, respond to comments
• Other ad hoc tasks

Requirements:

• Creative and Familiar with Creation and Edition of engaging short videos for social media video marketing purpose.
• Strong communication skills and the ability to work well independently and in a team
• Proficiency in Adobe suite (Word, Excel, PowerPoint) and video editing software
• Understand social media platforms and digital marketing trends.

SCOPE

Reporting to the Director of PR and Marketing, the incumbent will lead the planning, execution and optimisation of the hotel’s online/social media marketing efforts. He/she will take the lead in the promotion of each internal brand/outlets, products, campaigns, events and services of the company through Omni social media channels and assets.

The ideal candidate should be well-versed in the concepts surrounding social media and digital marketing and how the Internet can become a strong asset to securing growing revenue. He/She will be social media, tech-savvy and intuitive with great ideas to reinforce our marketing campaign. The candidate must be abreast with social media trends as well as successful case studies and learning journeys of competitors and similar businesses.

OVERALL OBJECTIVES

• Assisting in the formulation of strategies to build a lasting social/digital connection with stakeholders
• Planning, monitoring and sustaining the company’s presence on social media through a curated calendar of engaging and compelling social media posts and social media activation
• Leads the identification, formulation and launching of optimized online/social advertisements to increase the company’s brand awareness across digital and social assets.
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, You Tube, LinkedIn, Twitter) as well as explore new and ones Tik Tok, Weibo, WeChat etc.
• Prepare online newsletters, EDMs and promotional emails and organize their distribution through various channels
• Lead internal photography and videography projects and arrangement for sales & marketing
• Other ad-hoc duties as assigned

REQUIREMENTS

• Proven working experience of 1-2 years in social media marketing and/or social media management.
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and SEO
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail and customer-oriented. Able to multi-task and work independently in a dynamic environment with good problem solving and decision-making skills.
• Excellent verbal and written English language skills
• Diploma in Communications, Marketing, Business, New Media or Public Relations

Key Responsibilities:

• Global Market Strategy Formulation:

Develop and implement targeted digital media marketing strategies based on regional market characteristics to enhance brand awareness and market share. Focus on utilizing social media platforms such as Facebook, Instagram, TikTok, and little red book for global promotion, particularly in Southeast Asia and other overseas markets.

• Cross-Cultural Communication and Collaboration:

Work closely with the supply chain team in Mainland China and Shanghai LOWA TECH Co., Ltd to ensure smooth supply chain operations. Gain a deep understanding of Chinese market trends and consumer demands, leveraging cross-cultural skills to facilitate seamless communication among all parties.

• Business Travel and Supplier Management:

Occasionally travel to various regions in China for business negotiations. Establish and maintain good relationships with Mainland suppliers to ensure product quality, cost-effectiveness, and alignment with global marketing strategies.

• Social Media and Content Collaboration:

Collaborate with key opinion leaders (KOLs) on CHINA Mainland social media platforms (such as Weibo, WeChat, Douyin, and little red book ) to promote brands and products. Develop social media marketing strategies tailored to the Mainland market to increase brand awareness and engagement.

• Data Analysis and Optimization:

Use data analysis tools such as Power BI to monitor the effectiveness of marketing activities across platforms. Adjust strategies based on data feedback to maximize return on investment (ROI).

• Creative Design and Visual Presentation:

Proficiently use design software such as Photoshop (PS) and Illustrator (AI). Create visually appealing and impactful marketing materials to attract different audiences.

Preferred Qualifications:

• Minimum a degree in Mass Communication / Advertising / Marketing
• Cultural Insight and Cross-Cultural Communication: Have a deep understanding of Chinese culture and be proficient in cross-cultural communication, able to seamlessly integrate and collaborate with Mainland supply chain teams and international teams.
• Extensive Digital Media Marketing Experience: Have significant achievements in digital media marketing, demonstrating the ability to enhance brand influence using various digital tools and platforms, including Facebook、Instagram、TikTok and little red book .
• Data-Driven Decision Making: Possess excellent data analysis skills and be able to formulate precise, data-based market strategies to drive growth and efficiency.
• Design Proficiency: Have high-level skills in design software and be able to independently create high-quality, creative marketing materials that attract and convert target audiences.
• Fluent English Communication: In addition to fluent Chinese, possess excellent English communication skills to facilitate seamless collaboration with international teams and stakeholders, ensuring coherence in global marketing efforts.

Responsibilities:

• Assist in developing and executing creative and effective content ideas for TANGS social channels;
• Content creation to support in-store events and activations
• Assist with day to day scheduling and posting for TANGS social channels;
• Copy-writing & editing for all marketing communication initiatives;
• Manage and execute all social media posts requests from the internal team and/or external partners
• Tracking and reporting of Social Media KPIs (e.g. Click-through, engagement rates and follower growth)
• Interacting with customers and dealing with customers’ enquires on social media platforms;
• Assist livestreaming’s event when needed;
• Any other duties which may be assigned by your immediate supervisor/manager from time to time.

Requirements:

• Good knowledge of social media platforms and social media trends
• Creative mindset and able to multitask under pressure
• Writes well with a strong command of English
• Photography and videography including editing skills are highly encouraged
• Able to work in a fast paced environment and be a team player
• Able to commit from February to August 2025