Job Description

1. Provide a positive customer experience with fair, friendly, and courteous service.

2. Handle phone calls for reservations and enquiries.

3. Greet and direct guest to designated room.

4. Record orders, serve food and beverages.

5. Input orders into point-of-sales system.

6. Provide basic technical support (mic checks, karaoke system checks).

7. Maintain a safe and clean environment.

8. Ability to work unsupervised and produce quality work.

9. Communicate effectively with team members and management.

10. Ensure a neat and tidy appearance.

11. All other ad-hoc duties assigned by superior.

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business.
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns.
To develop negotiation and presentation skills to communicate effectively and clearly to others.
To understand of audience engagement and other business support functions.
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
To develop company business campaigns and enhance campaign awareness and campaign visibility

Responsibilities:

Influence business unit leadership to make sound strategic decisions for business
Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

Active participation in strategic planning process, including development and execution of business campaigns
To develop negotiation and presentation skills to communicate effectively and clearly to others
To understand of audience engagement and other business support functions
To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
To develop company business campaigns and enhance campaign awareness and campaign visibility

Job Responsibilities:

--Monitor staff scheduling
--Train sales reporting
--Handle procurement
--Take meeting minutes
--Manage daily operations of the store
--Greet guests and handle beverage station duties

Worker Requirements:

No prior experience needed, open to both genders, willing to be assigned to the nearest location, fast learner, interested in the F&B industry. The role starts as a service crew member, greeting customers, with training provided by the company.

Benefits:

--7 days annual leave, 14 days sick leave, performance-based bonuses

Job Description :-

• Provide effective leadership to the food and beverage team to ensure targets are met
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Upsell desserts to customers
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirement :-

• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

• Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Pastry Department, etc
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position
• Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training
• Progressively master the skills to run restaurant operations
• Acknowledge and achieve performance goals and objectives defined by management
• Consistently monitor individual performance and progression with your superior and management
• Upon completion of all basic training, set new goals and objectives with the management for your progression in the company
• Provide support as needed in various departments
• Perform ad-hoc duties as assigned by Superior

Job Requirements:

• Must possess at least Diploma in any field
• Applicants with relevant working experience in the related field will be an advantage, however applicants without relevant working experience also welcome to apply as full training will be provided
• Preferably Junior Executive specialized in Food/Beverage/Restaurant Service or equivalent
• Master more than one language will be an added advantage
• Comfortable working long shifts if required and on weekends and PHs

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Job Description:

• Manages the flow of service to ensure maximum Safety, Cleanliness, Quality, and Speed, while simultaneously upholding brand standards of Hospitality in all interactions.Safety: Conducts food safety checks with integrity, enforces proper food safety procedures, and ensures that the facility and equipment are maintained well and secured to ensure the safety of employees and guests.
  Cleanliness: Maintains all areas of the restaurant to the highest level of cleanliness while on pre-shift, during shift and post-shift.
  Quality: Enforces brand standards for all prepped and finished items, including all cooking procedures.
  Speed: Leads the team and adapt to different situations swiftly to ensure optimal customer service experience.
  Hospitality: Interacts with customers frequently and graciously, and is responsible for providing the team with empathy and support.
• Manages team’s each and every individuals’ shortcomings/weak points through training; planning of development and growth, and discipline for better progression when appropriate.
• Ensure training programs are thoughtfully scheduled and completed according to plan by using one-to-one coaching and training.
• Conducting of interviews, evaluating talent and recruiting resources appropriately.
• Guiding employees through the training manual – from orientation to certifications.
• Manages all support functions (i.e. Marketing, Purchasing, Inventory, HR, Payroll, P&L Analysis etc.) at the store to ensure smooth operations and financial health of the business.
• Stock-count regularly and placing vendor orders to ensure sufficient stocks in store.
• Schedules and deploy employees accordingly to business and manpower needs.

Requirements:

• Relevant experience in F&B or qualification in F&B, Retail, Hospitality or Culinary
• Passion for the F&B and service industry
• Positive attitude and a team player

JK Tan (R1875280)
Job Expert Pte Ltd (Co Reg: 202007543Z; EA License 21C0766)

By submitting your personal data and/or resume, you are giving consent to collect, use and disclosure of your personal data and/ or resume by the company (or its appointed EA ) for the purpose of the processing and administration relating to this job application.

Only shortlisted candidates will be notified.

- Assist in ensuring smooth, efficient and timely execution of all day-to-day operational process including but not limited to conduct site inspections, provide training, prepare operations reports and other administrative duties.

- Assist in operations on ground as and when required.

- Required 24/7, fast reaction, high reliability and flexibility.

- Might have rotating shift (Morning/Night Shift).

Responsibilities:

• Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations
• Maintain an attractive and an orderly appearance in the outlet
• Monitor proper ordering, receiving, storage procedures are being followed
• Motivate, guide and train the staff in up-selling the food and beverage items
• Attend to guest requests and complaints as required
• Ensure that all staff are properly informed on the promotions and information
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Able to work on split shifts, weekends, and public holidays
• Service oriented and passionate working in F&B industry
• Possess good communication and interpersonal skills
• PC literate, well-organized and self-motivated

Whatsapp 91834574 for more information

Job Descriptions:

• Provide excellent customer service
• Assist to manage outlet operations
• Interact with customers and ensure quality services provided
• Maintain hygiene and cleanliness in the outlet
• Apply sales and service techniques to promote products and improve sales
• Ensure products and displays are consistently well presented
• Manage outlet documentation
• Any other duties as assigned

Job Requirements:

• Minimum 2 years in retail industries
• Proficient in Microsoft Office Suite
• Willing to work retail hours; 6 days work week
• Able to converse in English and Mandarin (in order to liaise with Mandarin-speaking associates)
• Progressive training programme will be provided
• Candidates with no experience are welcome to apply

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Interest in learning about Korean dishes, beverages, and dining customs to enhance guest interactions and service.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.

You get to enjoy 5-day work week and variable bonus. Join Ippudo and you will enjoy the fun in our family!

Completion Bonus $1,000.

Duties and Responsibilities:

• Bring customers to their tables.

• Clearing and setting up of tables.

• Preparation of condiments, beverages and desserts.

• Serving of food and beverages.

• Sending of bills and cashiering.

• Wiping of utensils.

• Answering phone call and customers’ inquiries.

• Cleaning of store – mopping, sweeping, wiping of glass and mirrors, etc.

• Attending to customers’ needs.

• Making daily sales report and updating maintenance report.

• Sorting invoices, recording food loss and assisting with petty cash claims.

• Ordering from suppliers, maintaining inventory list and stocktaking.

• Training and coaching of staff.

• Section planning.

• Learn about food and beverage knowledge, and company’s culture.

• Leading store’s daily meeting – reviewing operations and sales.

• Reporting to Store Manager.

• Resolving basic customers’ complaints.

• Ensure high standard of cleanliness and maintain good personal hygiene to adhere to company’s image.

• Ad hoc duties assigned by superior/manager.

Requirements:

• Candidates must possess at least a Diploma, Advanced/ Higher/Graduate Diploma, Food & Beverage Services Management or equivalent.

• At least 1-2 year(s) of working experience in the related field is required for this position.

• Good interpersonal and communication skills.

• Independent, self-motivated, resourceful and reliable.

• Problem solver and has passion to think out of the box to achieve desires outcome.

• Able to work efficiently under pressure.

• Basic customer service skills.

• Good work ethics (integrity, teamwork, punctuality, respect).

Roles & Responsibilities

Job Responsibilities

• Provide warm, attentive, and efficient service to guests, ensuring a positive dining experience and promptly addressing customer concerns.
• Assist in coordinating and supporting the FOH team, including hosts, servers, and cashiers, to ensure smooth operations during peak hours.
• Take accurate food and beverage orders, communicate special requests to the kitchen, and follow up to ensure guest satisfaction.
• Maintain a clean and organized dining area, ensuring tables are set up correctly and promptly cleared and reset for new guests.
• Use knowledge of the menu, including Korean dishes and beverages, to suggest items to guests, upsell when appropriate, and answer any questions.
• Process customer payments accurately, handle cash transactions, and operate the POS system for efficient billing and order tracking.

Job Requirements

• Previous experience in a customer service role, ideally in the food and beverage industry, is preferred but not required.
• Possess working experience in Japanese restaurant will be advantageous
• Possess extensive sake knowledge, including types, serving methods, and pairing recommendations, along with a solid understanding of Japanese cuisine and ingredients to assist guests effectively with menu choices and enhance their dining experience.
• Ability to communicate clearly and effectively with guests and team members in a fast-paced environment.
• Open to training and feedback, with a proactive approach to acquiring new skills and knowledge.
• Proficient in Japanese language will be advantageous in order to liaise with Japanese customers

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend products to customers
• Taking in orders and serving customers
• Any other duties as assigned by immediate supervisor.
• To take responsibility for contributing towards own development and attend training sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers
• Good customer service and interpersonal skills

Job Description:

• Provide good customer service to ensure high level of satisfaction of customers service are achieved
• Ability to promote and recommend food and beverages to customers
• Taking in orders and serving food to customers
• Preparation of food and beverages
• Any other duties as assigned by immediate supervisor
• Ensures high standards of sanitation, cleanliness and safety are always maintained throughout all areas.
• To take responsibility for contributing towards own development and attend training
• sessions or courses when required.
• Always support safe work habits and a safe working environment.
• Any other duties as assigned by immediate supervisor

Requirements:

• Experience in F&B will be an added advantage
• Team player with adequate effective communication skills
• Punctual and good working attitude
• Provide excellent customer service
• Training will be provided
• Able to work weekends & public holidays
• Able to start work immediately or at short notice
• Handling of Non-Halal ingredients as our restaurant is not Halal certified
• Bilingual in English and Mandarin to liaise with Mandarin speaking customers and explain menu items

In this role, you will support the project management team and be the contact point to implement the Wealth Management (WM) back-office system in Singapore, coordinating system setup, testing, and integration across the different teams involved. Once the system is operational, you will manage daily settlement operations for WM products, including trade settlements, payment instructions, and reconciliation.

Key Responsibilities:

• Assist the project management team in gathering system requirements from the relevant stakeholders, coordinating system implementation and conducting system testing.
• Assist in reviewing the system’s functionality with the Product, IT, Compliance and other teams involved.
• Prepare client data structure for integration, either by transforming the existing data or storing the relevant client data in a compatible format.
• Gather the coverage and booking model of the SG CorpAct Module for analysis.
• Establish the relevant SOPs and ensure operational readiness.
• Create standard document templates, including statements and confirmations.
• Manage daily settlement operations for WM products, including trade settlements, payment instructions, and reconciliation, once the system is live.
• Any other ad-hoc duties assigned.

Requirements:

• 5 years of relevant experience in Wealth Management operations, and experience in implementation and UAT of a new system.
• Familiarity with Wealth Management business and the relevant products.
• Bachelor’s degree in Banking/ Finance/ Business Management or related fields.
• Ability to speak/read Chinese to liaise with mandarin-speaking clients and review relevant documents in Chinese.
• Internal control and internal audit mindset.
• Detail-oriented and strong communication skills.
• Ability to multitask and work independently.
• Ability to work in a fast-paced environment.

Senior Marketing Communication Executive

• 5 days [ 10am - 6pm ]
• Redhill
• $3,500 - $3,800

Tasks & Responsibilities

• Develop and implement marketing strategies that incorporate storytelling to promote our products/services.
• Create engaging content for various marketing channels, including social media, website, and email campaigns, using storytelling techniques.
• Collaborate with internal teams and external vendors to ensure storytelling is integrated into all marketing materials.
• Monitor and analyze the effectiveness of storytelling in marketing campaigns and make adjustments as needed.

Qualifications & experience

• Bachelor's degree in Marketing, Communications, or a related field.
• Experience in digital marketing and social media management.
• Knowledge of graphic design software (e.g., Adobe Creative Suite).
• Familiarity with marketing analytics tools (e.g., Google Analytics).

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

[Job ID: 766341]

Responsibilities:

Own and oversee the Organizational Risk Management processes to highlight potential high-risk areas for management attention.

Outsourcing, New Product/Business Check:

• Review outsourcing and third-party management documents (e.g., policies, procedures, manuals, outsourcing registers) to ensure compliance with MAS Outsourcing Notice, Guidelines, and related documents.
• Ensure and support the outsourcing process and framework are compliant with MAS Outsourcing Guidelines, including consolidating outsourcing reports for MAS submission.
• Assist other departments with new and periodic third-party management reviews.
• Support the setup of the New Product Committee to study and review new products or businesses.
  

Business Continuity Management (BCM):

• Review and maintain the BCM framework to ensure compliance with regulatory requirements.
• Control, facilitate, and consolidate Business Impact Analysis (BIA) and Business Continuity Plan (BCP) results from business units.
• Plan, coordinate, and conduct BCP tests, including call tree exercises.

Organizational & Operational Risk Management:

• Develop, review, and maintain risk management tools to conduct necessary assessments.
• Enhance the effectiveness of the existing Organizational Risk Management framework.
• Control, facilitate, and consolidate the Organizational Risk
• Register to report to senior management.
• Provide key support in completing Residual Risk Assessments, collaborating with business units to identify risks and controls, evaluate inherent and residual risks, and establish mitigation plans.
• Identify and assess key operational risk areas and control gaps, working with business units to mitigate risks and improve controls as needed.
• Organize and facilitate Risk Committees and Operational Risk Committees in the risk assessment process, ensuring action plans are in place to address key risks.

Branch Self Audit (BSA), Control Self-Assessment (CSA), Branch Manual List:

• Manage Branch Self Audit processes.
• Oversee the Control Self-Assessment Framework/activities and report to Head Office (HO).
  Ensure that policies, practice guides, and procedures are regularly reviewed and updated.

Environmental Risk Management (EnRM):

• Maintain and develop a framework to manage environmental risks, ensuring compliance with regulatory expectations in collaboration with relevant departments.

Requirements:

• Minimum 4 years of relevant experience, particularly hands-on experience in outsourcing and BCP management, within organizational/operational risk management in financial institutions.
• Strong communication skills to engage stakeholders and escalate issues to management in a timely manner for resolution.
• Proficiency in Microsoft Excel.
• Basic understanding of financial markets and risk processes (from risk reporting to post-approval monitoring).
• Good knowledge of risk management processes and experience implementing process controls.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Sandy Ng Mei Qi

EA Personnel Registration Number: R24125475

EA License No.: 07C5771

The Role:
My Client is a leading Investment Management firm and we are looking for an Operational Risk Manager to join the team in Singapore. We are looking for Operational Risk candidates who are keen to grow their career in an international and long-standing institution and you will be given the exposure across the Operational Risk function with proven leaders in the industry.

Responsibilities:

• Develop and maintain Compliance and Operational Risk policies and provide oversight of all Regulatory and Operational Risk policies
• Subject matter expert of any Operational Risk and Controls works in the Business
• Ensure regulatory and operational risk requirements are appropriately addressed, inclusive of conduct risk as applicable
• Mitigate any gaps within the business and to ensure the business is in line with Compliance and Operational Risk guidelines
• Spearhead annual risk and compliance assessments and reporting to the board of directors
• Create a robust Risk and Compliance culture in the business

You must:

• A bachelors degree in a reputable university
• 5 to 8 years of experience in an Operational Risk role – Ideally from Fund Management / Private Equity Real Estate space
• Strong communication skills to deal with senior stakeholders
• Be able to work independently, while also being a strong team player

Take charge of this opportunity to welcome a new career challenge in 2025

EA Personnel No R1985201
BeathChapman Pte Ltd
Licence No 16S8112

Job Responsibilities:

• Demonstrate a strong interest in the digital space, innovation processes, and interactive technologies.
• Manage, oversee, and take ownership of all events and project-related activities from start to finish, ensuring successful project delivery from initiation to implementation.
• Collaborate closely with internal and external stakeholders to develop and refine project timelines, milestones, and other relevant documentation, ensuring projects are delivered on time with the highest quality of service.
• Understand, process, and coordinate client change requests in a clear and concise manner, then allocate tasks and action items to the internal team for execution within defined sprints or timeboxes.
• Identify potential obstacles, proactively mitigate risks, and escalate issues to ensure early and effective resolution.
• Apply and enforce company SOPs and best practices to ensure efficient project management, while continuously reviewing and recommending improvements to processes and workflows.
• Foster and share knowledge of design and tech-driven project management best practices with the team.
• Coordinate with main contractors and vendors for preparation, setup, training, and handover.

Requirements:

• Minimum 4 years of relevant project management experience with a proven track record of successfully managing both permanent and temporary installations.
• Minimum Diploma or Bachelor’s degree in a related field.
• Excellent interpersonal and communication skills.
• Capable of working independently while also being a strong team player.
• Experience in event management, with a preference for those with experience in setting up digital experiences.
• Proven ability in stakeholder management, effectively interacting with both external stakeholders (clients and vendors) and internal teams (Management, HODs, Design, Software, and Ops & IT departments) across various levels and backgrounds.
• Able to manage day-to-day project operations as well as people management challenges.
• Strong presentation skills, with the ability to communicate clearly and effectively through email, phone, video conferencing platforms (e.g., Zoom, Slack), or in-person in a boardroom setting.
• Resourceful, positive, and proactive team player with strong analytical and planning abilities.
• Self-motivated to continuously upskill through educational workshops, professional publications, networking, participation in professional societies, and benchmarking best practices.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Nyon Hock Sen
EA Personnel Reg No: R24124070

Join us as Senior Manager, IT Specialist at AIA Investment Management!

We are seeking for an IT specialist in Investment Domain covering but not limited to IT DR, IT projects and IT security specialist. The objective is to provide domain knowledge, expertise, and leadership in bridging the gap between technology and complex investment related business requirements. Candidate is also expected to lead and guide the team and engage with internal teams and vendors to deliver efficient, compliant and data driven solutions.

Responsibilities

• Lead IT DR manager role covering all investment systems.
• SME in the investment related IT project and ensuring effective collaboration with business, vendors, and Internal IT teams.
• Lead and work with IT Security team to perform Third Party Security Assessment (TPSA) for system onboarding.
• Local IT SME to work with Group Investment Solutions teams for system onboarding.
• Collaborate with local business analyst and stakeholders, especially portfolio manager and traders, to understand business challenges, collect business requirements to prepare / review System Functional Requirement Document to ensure alignment.
• Understand Investment business from market perspective to make sure the technology is being delivered in the right direction.
• Partner with IT and vendors to develop solution, proposal preparation, drive development from IT compliance and governance angle and delivery.
• Lead IT team to define System Integration Testing (SIT)
• Understand firmwide technology and data services needs for Investment Business.
• Evaluating and optimising the tools and systems for efficient business processes and manage key vendor relationship to improve solution quality.
• Open minded, listens and takes into consideration different views of stakeholders to make optimal decisions for the needs of customers to create win-win solutions for all involved.
• Disciplined and transparent in executing initiatives by balancing change and driving outcome.
• Participate and trace enhancement activities including improvement opportunity identification.
• Manage end-to-end business system incident management with IT support to address the issue.
• Monthly review and to prioritize business requests with business stakeholders.

Requirements

• At least 10 years experience with expertise in Investment industry
• Investment IT / System implementation experience is a must
• Certifications/licenses – PMP, CISO, IT Security related certifications
• Workflow automation experience will be an asset (e.g. RPA, NPL, ML, AI etc)
• Experience in business system incident and problem management
• Solution and Problem Solving orientated – with skills to break down problems into root causes and addressing underlying issues which may not by system, but due to other reasons
• Strong language and communication skills required – experience in writing business requirements, presentations, and business case
• High level influencing and interpersonal skills, ability to work effectively across an organization
• High level team management skills, ability to manage a team effectively.

Believe in better with AIA. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way!