A self-directed team player in the Risk Management & Compliance (“RM&C”) function under IAG Shared Services focusing on Compliance (Market Conduct areas). Be able to lead junior RM&C staff and assist the Head of function in maintaining a robust risk management and compliance framework.

Responsibilities:

• Independently conduct or guide RM&C staff to conduct investigations, based on complaints lodged by customer or internal stakeholders and generate report for vetting by Head of RM&C
• Review the assessment conducted by 1st level assessor on the quality of the financial advisory services provided by representatives, against the non-sales KPIs, and determining if infractions have been committed by representatives (Balanced Scorecard framework)
• Review the assessment conducted by 1st level assessor on Replacement of Policies (“ROP”) to ascertain if ROP transaction is detrimental to customer
• Maintain, update and enhance the company’s Market Conduct-related policies (e.g. Balanced Scorecard (“BSC”), Complaints Handling, etc) in accordance with company requirements
• Conduct compliance training to relevant staff and representatives (where required).
• Identify compliance issues that require follow up and be able to independently discuss emerging compliance issues with relevant stakeholders
• Lead the market conduct stream in performing relevant gap analysis based on new and updated regulations issued by regulator
• Lead the market conduct stream in performing control testing based on gap analysis completed
• Lead the market conduct stream in completing activities under Compliance Monitoring Plan (includes assurance checks on tasks performed by 1 line of defence functions)
• Lead the market conduct stream in preparing and presenting relevant updates and/or reports to the Management
• Lead the market conduct stream in performing System UAT testing and to provide feedback on enhancements (where required)
• Keep abreast of updates to relevant regulations and developments impacting the FA industry, focusing on Market Conduct-related topics (e.g. BSC, Complaints Handling, etc), be able to assess how it will affect the business and recommend relevant controls to mitigate the risks
• Undertake any tasks as assigned by Head of function from time to time.

Requirements:

• At least a bachelor's degree or above
• At least 8-10 years Compliance-related experience in financial services/insurance-related industry focused in Market Conduct
• Sound technical Market Conduct knowledge and skills, with hands-on experience (i.e. BSC, Complaints Handling, ROP, etc)
• Strong attention to detail (i.e. proficient in reviewing work performed by more junior staff)
• Having prior financial advisory experience will be an added advantage
• Must be proficient in MS Office, Excel applications (e.g. able to use VLOOKUP, formula to call on fields in other documents, or even write macros within Excel)

Other competencies and traits:

• Uses initiatives to add value and increase efficiency in existing processes
• Possess good communication (verbal and written) skills with a strong EQ
• An eye for details, has a strong analytical mind with good problem-solving skills
• Has a self-motivated personality and is able to work well in a team
• Adaptable to changes
• Self-disciplined and motivated in a flexible hybrid work environment

PRINCIPAL DUTIES / RESPONSIBILITIES:

Primarily responsible as fronting account manager of Japanese buyers of Long Term Contracts Management (LTCM) managed LNG contracts, including strategizing communication and managing relationships effectively.

Under the direction of GM, implementation, management and commercial negotiations as required of LNG sales contracts with Japanese buyers as fronting account manager, including building strong relationships and effectively communicating in fluent Japanese.

• Support GM in establishing commercial strategy in relation to LNG sales contracts of Japanese buyers with a full understanding of risks and values inherent in the overall LNG value chain.
• Full understanding of the unique and complex North American LNG project value chain, including gas sales agreements (for example, NAESB), gas transportation agreements, liquefaction regasification tolling agreements and LNG long term sales and purchase agreements.
• Quantitative analysis and evaluations in justifying commercial strategies and contractual implementations of LNG value chain contracts through creations of Excel based models.
• Coordination with Contract Administration team over verification and settlements of LNG value chain contracts.
• Internal and external coordination including those with Mitsubishi Corporation (MC), the parent company of DGI, including establishment of tax schemes relevant for LTCM contracts through engagement with Japanese and Singaporean tax authorities.
• Support GM in formulating DGI’s Business Plans and Budgets, internal DGI reporting and reporting to and liaising with MC.
• Participate and contribute through special purpose teams or taskforce led by GM to study, propose and implement DGI’s value or efficiency enhancement measures.
• Contribute to maintain a strong and motivated team environment including opportunity identification and suggestions for enhancement of business process.

Experience & Knowledge

• At least 5 years of in-depth experience within the LNG industry, preferably with major oil and gas company, and experience in LNG ranging from value chain contract negotiations, marketing, trading, and operations.
• Proven track record in LNG invoice settlement operations, cargo operations, and successful negotiation and administration of LNG value chain contracts including long term LNG contracts.
• Extensive experience working in an LNG industry, in a multicultural environment with diverse interfaces with multiple internal and external stakeholders. Extensive overseas experience preferable.
• Comprehensive understanding of regulatory and legal restrictions applicable to the sales, export and transportation of LNG in the global market.

Skills and Competencies

• Excellent negotiation skills in fluent English and Japanese, as well as high level of linguistic skills in both languages.
• Excellent Excel skills, including modelling of LNG commercial value chain and commercial or operational optimization of LNG cargo and shipping.
• Meticulous and detailed focus with ability to identify complex concepts including ability to analyze and plan structured negotiations of commercial agreements within the LNG value chain.
• Ability to build strong relationships quickly with stakeholders and external third parties.
• Possess a high level of commercial awareness with ability to identify and propose solutions to commercial issues, consistent with the company’s objectives.
• Ability to prioritize, optimize and organize workload of him/herself and of other team members effectively to meet deadlines in a high pressure environment.
• Possess a high level of cultural awareness with ability to successfully communicate with staff, internal and external stakeholders from diverse cultural backgrounds.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Oversee and manage end to end AML/KYC due diligence checks and compliance matters as required under Capital Market Service (CMS) license requirements
• Develop, implement and maintain a robust compliance framework to ensure controls are in place
• Review, revise and uplift all compliance manuals and policies and procedures, including Enterprise Wide Risk Assessment (EWRA)
• Identify regulatory trends and developments that impact business areas and advise on any material impacts to current activities
• Provide regulatory/compliance advisory support to relevant business units
• Provide advice with respect to marketing requirements of funds in various jurisdictions
• Organize and conduct staff compliance trainings
• Assist with or take charge of ad-hoc projects or tasks as may be assigned from time-to-time

Requirements:

• Degree with min 6 years of relevant compliance experience within the fund management, investment management or capital market service licensed entity or regulatory consulting environment
• Good knowledge of key applicable regulations such as the Securities & Futures Act, Financial Advisers Act, MAS Notices and Guidelines, AML/CFT regulations

Please state your availability, current and expected salary in the resume.

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Eddie Tang | Registration No: R1221129

Our client is Fashion brand established in Singapore. Due to their current expansion plan, they are looking for a Social Media Marketing Manager , in hopes of developing the current high performing Marketing team. They are located in the Central area – easily accessible.

Duties of Social Media Marketing Manager:

• Identify and engage influencers (nano, micro, macro) and content creators to align with company goals and projects.
• Maintain and grow relationships with influencers through ongoing communication and outreach, expanding into new demographics.
• Strengthen partnerships with talent via mailings, gifting, and brand initiatives.
• Work with teams to exceed targets in revenue, engagement, and follower growth.
• Manage influencer marketing budget and forecast, optimizing strategies based on business needs.
• Track and analyze the success of social media campaigns using KPIs.
• Develop and manage an influencer calendar for all social channels.
• Stay updated on trends in social media, influencer marketing, and emerging platforms.

Requirements:

• Degree holder in relevant discipline
• More than 5 years of experience in handling social media platform, typically Fashion Retail Industry
• Possess a rich network of KOL/ Influencer for branding purpose

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Job Description:

• Draft and propose market risk policies and procedures to ensure the market risk monitoring process is in line with bank’s risk appetite and regulatory requirements.
• Set up and validate standard and rules of market risk measurement on treasury business. Perform periodical monitoring on risk measurement and follow up exceptions or limit breaches.
• Overseas second line of defense functions of branch treasury business, conduct periodical and ad-hoc supervisory inspection on business unit.
• Produce comprehensive middle office supervisory reports on treasury business, including market risk, credit risk and operational risk.
• Conduct stress testing on trading book as well as treasury investment portfolio.
• Assist in preparation of regulatory and statutory reports related on treasury business and market risk management.

Requirements:

• Recognized Degree in Accountancy/Business/Finance or equivalent.
• At least 2 year related working experience.
• Good communication，team coordination and interpersonal skills.
• Effectively bilingual in English and Chinese so as to communicate with Chinese-speaking customers and counterparts in head office.

As a management trainee, you will be trained to understand and run new and existing store ;

- Front end operations

- Back end operations

- Manpower management

- Training and advise

- Cost budgeting

- Stock control

- Quality control

- Marketing planning

- Customer service

- Work place safety

Job Requirements:

- Show responsive and initiative

- Pro- active and willingness to learn

- Good Inter-personal skills

- Display leadership qualities

- Display Creative ideas

- Full Time Positions

Your Key Responsibilities:

1. Strategic Leadership: Develop and execute strategies that align with long-term business goals.
2. Departmental Oversight: Set goals, allocate resources, and implement policies to ensure operational excellence.
3. Team Mentorship: Guide and support team members through recruitment, development, and performance reviews.
4. Interdepartmental Coordination: Act as a bridge between departments to foster collaboration and alignment.
5. Insightful Reporting: Deliver regular updates on performance metrics and progress to senior management.
6. Proactive Problem-Solving: Address challenges head-on and propose impactful solutions.
7. Informed Decision-Making: Make critical choices that reflect company priorities and goals.

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description:

- Learn and be competent in both service and kitchen staff details.

- Supervises to make sure every staff are following SOP.

- Maintain hygiene,sanitary and cleanliness standards while assisting to enforce security and safety measures.

- Maintain critical standard: holding times, service speed and quality, raw and furnished product quality.

- Business analysis: collect daily sales data, marketing data, consolidate and report to the supervisor.

- Problem solving: attending issue arises in restaurant and solve with professionally.

- Planning: duty roster for every staff in the outlet weekly.

- Perform any ad-hoc duties as requsted

Job Requirements:

- Good interpersonal skills and passionate about helping customers

- Willingness to learn new skills

- Require to speak English and Chinese to lead and train our kitchen/service crew who will only be able to speak either the languages. We will also require you to translate in both languages when there is a need by your supervisors.

- Able to work independently

Due to the nature of the job, you are require to work on-site.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm

Responsibilities:

• Supporting various tasks in a retail environment, including attending to customers, be involved in the operations, answering incoming call and etc.
• Responsible for the operating discipline of a retail store which include personnel management, inventory controls, merchandising presentation and customer service
• Any other Ad- hoc duties assigned

Requirements:

• At least diploma in any discipline.
• Retail and service experience preferred.
• Service-oriented and able to promote a service culture.
• Possess drive, initiative and a passion for beauty industry
• Singaporean only

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility.

Job Description

• Stir fry dishes according to company’s standards
• Take charge of daily operational matters to ensure smooth flow of operations
• Manage staff duty roster and assign duties
• Ensure staff compliance to Company Standard Operating Procedure (SOP)
• Conduct orientation and training for new staff
• Order and manage inventory from suppliers
• Enforce good hygiene practices and upkeep cleanliness standards
• Manage customer complaints and ensure customer satisfaction
• Any other ad-hoc duties assigned by superior

Job Requirements

• At least 1 to 2 years of relevant F&B experience
• Candidate must possess at least Diploma/Bachelor's Degree in any field
• Team player with good leadership and communication skills
• Able to strive in fast paced environment

Assisting both the Managing Director (MD) and Chief Finance Officer (CFO) in conducting their roles and tasks. This will include but is not limited to:

• Data analytics
• Prepare business plans and feasibility studies
• Liaise with German speaking business contacts and develop new and deepen relations with German speaking entities from Europe, i.e. Germany, Switzerland and Austria.
• Business development projects
• Represent the Company at public events such as organized by Trade Chambers particularly but not limited to the German speaking associations.
• Assist in Public Relations and Communication, for example Webpage and Newsletter development.
• Liaise with the German headquarter organisation.
• Support digitization projects
• Assist in monthly and quarterly reporting
• Carry out any other tasks assigned by the MD and CFO

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

Job Descriptions:

1. Assist Manager to perform warehousing and logistics daily operations.
2. Oversees all inbound and outbound activities, warehouse operations and Organisation
3. Report on any stock discrepancies
4. Setup layout and ensure efficient space utilisation
5. Conduct stock take periodically
6. Liaise with relevant departments on daily operations.
7. Other duties as assigned by management

Requirements :

• Supervising warehouse staff and daily activities.
• Managing, evaluating and reporting on warehouse productivity.
• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
• Ordering supplies and maintaining suitable inventory levels.
• Checking orders, bills, items received, inventory, and deliveries for accuracy.
• Maintaining records, reporting relevant information, and preparing any necessary documentation.
• Ensuring basic maintenance standards and compliance with health and safety regulations.
• Performing a daily inspection of the warehouse grounds.
• Coordinating and maintaining fleets and equipment.
• Communicating and coordinating with other departments and customers.
• Ability to meet deadlines.
• Good interpersonal & communication skills
• Ability to work in a fast-paced and dynamic environment
• Physically fit and able to handle heavy load goods

Roles & Responsibilities:

· Influence business unit leadership to make sound strategic decisions for business

· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations

· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals

· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions

· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

· Data analytics

· Prepare business plans and feasibility studies

· Liaise with Chinese speaking business contacts

· Business development projects

· Assist in Public Relations and Communication, for example Webpage and Newsletter development.

· Liaise with the China headquarter organisation.

· Assist in monthly and quarterly reporting

· Active participation in strategic planning process, including development and execution of business campaigns

· To develop negotiation and presentation skills to communicate effectively and clearly to others

· To understand of audience engagement and other business support functions

· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis

· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options

· To develop company business campaigns and enhance campaign awareness and Support digitization projects

Daily Operations
• Ensure close monitoring of the usage of cleaning supplies and the right chemical for the respective dishwashing machines.
• Supervise and train stewards on tasks and daily routines.
• Ensure cleaning processes, workplace environment and that of our staffs comply and meet quality guidelines and standards
• Conduct any necessary investigations and respond to the corresponding corrective measures to prevent a reoccurrence upon feedback from the customer.

• Involved in all operations set up and training
• Plan and coordinate the workflow on the production lines to achieve production targets according to the committed deliveries and quality standards

Requirements
• Candidates with no experience are welcome to apply
• High level of flexibility and adaptability and willingness to learn

• Able to work in a team and independently in a fast-paced environment

• Able to work on weekend

1. Receive training and perform duties in various sections of company’s operations such as Service Department, Kitchen Department, Supporting Function Department etc;

2. Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position;

3. Learn from experienced employees to acquire information about methods, procedures, and standards required to perform and excel in your training;

4. Progressively master the skills to run restaurant operations.

5. Acknowledge and achieve performance goals and objectives defined by management.

6. Consistently monitor individual performance and progression with your superior and management.

7. Upon completion of all basic training, set new goals and objectives with the management for your progression in the company.

8. Provide support as needed in various departments;

9. Perform ad-hoc duties as assigned by your superior.

Duties and Responsibilities

• Provide service to customers in accordance with the Company’s service standards and guidelines
• Receive and perform in-store and delivery orders
• Cashiering and sales reporting
• Cooking and preparation of food and drinks items for sale
• Inventory and stock management, estimate stock requirement and place orders, moving and arrangement of stocks when delivered
• Monitor and maintain food quality and safety in compliance with the Company’s safety and risk management policies and procedures
• Maintain store cleanliness and hygiene, clean workstations and equipment following all Company’s rules and procedures.
• Store opening and closing duties
• Understudy Outlet Manager/ Assistant Outlet Manager on all aspects to achieve profit and productivity targets.
• Understudy Outlet Manager/ Assistant Outlet Manager on training and developing of F&B staff
• Understudy Outlet Manager/ Assistant to ensure Outlet Compliance with authority and company regulations in aspects including but not limited to hygiene, workplace safety, sales reporting, cash management, marketing displays, and inventory controls
• Other ad-hoc duties when required

Job Duties:

• Ensure consistent quality of food and beverages for all customers.

• Provide excellent customer service at the counter.

• Adhere to health, safety, and sanitation guidelines to maintain hygiene standards.

• Maintain cleanliness of preparation and counter areas.

• Handle cash transactions.

• Plan, recruit, and schedule monthly duty rosters for drink stall staff.

• Submit staff attendance and leave records to the office for payroll processing.

• Analyze the cost of goods sold and ensure staff meet monthly KPI sales targets.

• Review financial transactions such as budgets and payroll records.

• Manage service performance and employees during shifts in the absence of the Outlet Manager, including training, providing support during busy periods, addressing customer complaints, and maintaining positive relationships with the store to ensure maximum customer satisfaction.

• Act as the primary point of contact for customers, ensuring consistent and fair handling of customer complaints and adherence to company policies.

• Follow closing procedures in accordance with company policies and procedures to minimize financial risk.

• Foster two-way communication and cultivate an environment of ownership, motivation, and teamwork.

• Manage day-to-day food and beverage operations within budgetary guidelines and to the highest standards.

• Design exceptional menus, purchase goods, and implement necessary improvements.

• Conduct monthly inventory in the designated store.

• Perform other ad hoc duties assigned by the Manager.

Requirements:

• Minimum 2 years of experience working in a coffee shop environment.

• Willingness to work long hours and weekends.

• Up-to-date with food and beverage trends and best practices.

• Proficiency in various computer software programs (MS Office, restaurant management software, POS system).

• Experience in handling customers and resolving problems efficiently.

Looking to recruit staff to work as Management Trainee for Subway brand of restaurants.

Join an airconditioned work environment without needing to work with grease /fire. Healthier Staff meal and Flexible schedule

Job Scope:

- Making sandwiches & preparation of products

- Ensure adherence to Subway standards - Ensure excellent customer service and upkeep of food quality standards

- Upkeep cleanliness of store

-Weekly Inventory and stock Taking

-Managing opening and closing of Restaurant

Salary depends on work experience.

Full time 44 hours per week

Benefits:

- Uniform and training provided

- Staff meals provided

- Incentive on achieving target sales

Only shortlisted candidates will be notified.

Job Purpose and Key Accountabilities:

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Working Hours (43 hours per work week):

Mon : off

Tuesday - Friday : 1.30pm - 7.30pm

Saturday and Sunday: 9.00am - 7.30pm