Your Key Responsibilities:

1. Strategic Leadership: Develop and execute strategies that align with long-term business goals.
2. Departmental Oversight: Set goals, allocate resources, and implement policies to ensure operational excellence.
3. Team Mentorship: Guide and support team members through recruitment, development, and performance reviews.
4. Interdepartmental Coordination: Act as a bridge between departments to foster collaboration and alignment.
5. Insightful Reporting: Deliver regular updates on performance metrics and progress to senior management.
6. Proactive Problem-Solving: Address challenges head-on and propose impactful solutions.
7. Informed Decision-Making: Make critical choices that reflect company priorities and goals.

EA Personnel R22110043 Tan Eng Kang

EA License 21C0430 A Dreamworks Company Pte Ltd

JOB RESPONSIBILITIES:

• To conduct services on ground but not limited to servicing, food ordering, reservations, cashiering duties etc
• To undergo trainings for the skill sets of non-supervisory roles to understand and perform the functions
• To undergo trainings for supervisory roles and responsibilities so as to be able to lead and manage both operations and management
• Complete all trainings and acquire the knowledge and skills to perform independently within the targeted timeline up to Assistant Manager
• Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld
• Ensuring all policies and procedures of the company are followed accordingly
• Any other jobs or duties assigned by the Restaurant Manager from time to time

JOB REQUIREMENTS:

- Minimum 1 year working experience in Food & Beverages industry

- Fresh Graduates are welcomed to apply too

- Possess good working Attitude

- Team player with good interpersonal communication skills, positive attitude, enthusiasm, and initiative

Responsible for the profitability of the outlet, performing outlet-level support functions including customer service, scheduling, day-to-day operations, cashiering, loss prevention, maintenance and back office support. Other responsibilities include managing inventories, interacting with customers, wait staff and support employees to maximize revenue generation and enhance the customer experience, overseeing the recruitment, training and motivation of staff, maintaining high standards of quality control, hygiene and health and safety in the dining area

Responsibilities:

• Take responsibility for the business performance of the outlet
• Perform roll call daily prior to the operating hours to highlight on issues and to motivate staff
• Analyze and plan for outlet sales levels and profitability
• Work hand-in-hand with marketing department to organize marketing activities such as promotional events and discount schemes
• Plan for duty roster
• Work with outlet chef on menu planning
• Manage staff and provide them with feedback
• Respond to customer complaints and ensure customer satisfaction
• Ensure that all employees adhere to the company’s uniform standard
• Ensure compliance on high standards of quality control, hygiene, and health and safety
• Check stock levels and order supplies
• Work with various department on other administrative matters such as payroll, accounts closing etc
• Perform other reasonable job duties as requested by Supervisors
• Handling emergency and difficult situation

Requirements:

• Minimum Degree in F&B service or equivalent
• Willing to be involved in hands on operations
• Excellent communication and interpersonal skills
• Able to lead and motivate to produce results
• Ability to work in a fast-paced environment
• Team player

Roles & Responsibilities:

· Influence business unit leadership to make sound strategic decisions for business

· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations

· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals

· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions

· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

· Data analytics

· Prepare business plans and feasibility studies

· Liaise with Chinese speaking business contacts

· Business development projects

· Assist in Public Relations and Communication, for example Webpage and Newsletter development.

· Liaise with the China headquarter organisation.

· Assist in monthly and quarterly reporting

· Active participation in strategic planning process, including development and execution of business campaigns

· To develop negotiation and presentation skills to communicate effectively and clearly to others

· To understand of audience engagement and other business support functions

· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis

· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options

· To develop company business campaigns and enhance campaign awareness and Support digitization projects

This programme is for candidate seeking the knowledge and management skills in food and beverage for managing a restaurant.

The objectives of the programme are:

• Prepare candidate for entry-level to managerial Restaurant Manager level employment in the food and beverage industry
• Assist in efficient running and profitability of restaurant
• Ensure good service are provided in accordance with the Group’s SOPs
• Maintain service quality and consistency standards
• Adhere to the Group’s procedures and propose improvements to:
• maintain a healthy working environment;
• ensure customers’ satisfaction;
• monitor stocks level including inventory checks; and
• ensure the overall management of the restaurant operations.

On completion of this training programme, candidate will have the knowledge and skills in restaurant operation and customer service skills and be able to apply them at the workplace.

• Certificate / Diploma / Degree in hospitality or relevant field
• Passion for service
• Motivated, result-oriented and a fast learner
• Good organizational and planning abilities
• Computer literate and with excellent interpersonal skills

Looking to recruit staff to work as Management Trainee for Subway brand of restaurants.

Join an airconditioned work environment without needing to work with grease /fire. Healthier Staff meal and Flexible schedule

Job Scope:

- Making sandwiches & preparation of products

- Ensure adherence to Subway standards - Ensure excellent customer service and upkeep of food quality standards

- Upkeep cleanliness of store

-Weekly Inventory and stock Taking

-Managing opening and closing of Restaurant

Salary depends on work experience.

Full time 44 hours per week

Benefits:

- Uniform and training provided

- Staff meals provided

- Incentive on achieving target sales

Only shortlisted candidates will be notified.

Job Description

· Responsible and overseas the entire functional activities and management of restaurant, ensure smooth day-to-day operation

· Control costs by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation and stock ordering.

· Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure/standards and food safety.

· Review efficiency in operations, stock management and sales productivity of the outlet

· Coordinate with vendors and order supplies as needed

· Ability to operate with flexibility and creativity.

· Ability to manage and restaurant with a high level of attention to detail and genuine care.

· Proven ability to effectively run both front and back of the house and lead every shift to the Brand standards of quality and service.

· Ensures maximizing profits and minimizing costs including efficient scheduling of staff and inventory control, in partnership with the culinary team.

· Be an amazing example of service, providing exceptional and professional interactions with guests and staff alike.

· Ensure staffs member is adequately trained and qualified to perform jobs and meet future challenges

· Mentors and develops team members to help them reach their full potential.

· Proactively taking on additional responsibilities where required.

· Other duties as assigned

· Location : Jurong West

· Rest day on Sunday & Public Holiday

· Possesses a contagious enthusiasm and infectious energy and ability to influence people in a positive manner.

Requirement

· Demonstrate ability to handle work professionally, independently and efficiently

· Possess good customer services experience

· Strong leadership with good people skills

WHO WE ARE?

Job Title: Retail Management Trainee

Location: Singapore (Outlet-Based)

Job Description

Join our Retail Management Trainee program to gain hands-on experience in retail operations and leadership. This role prepares you for a future managerial position with structured training and real-world exposure.

Responsibilities

1. Store Operations

- Manage daily store activities, including opening, closing, and maintaining standards.

- Oversee inventory and stock levels.

2. Customer Experience

- Deliver excellent service and create a positive shopping environment.

- Contribute to sales goals and customer satisfaction.

3. Team Leadership

- Support staff supervision, teamwork, and productivity.

- Assist with staff training and ensure adherence to company policies.

4. Merchandising and Displays

- Implement merchandising strategies and maintain attractive displays.

- Align product displays with company guidelines.

5. Performance Analysis

- Track store performance and assist in preparing sales and inventory reports.

- Identify areas for improvement and suggest solutions.

6. Training and Development

- Participate in training to develop retail management skills.

- Take on responsibilities to prepare for leadership roles.

Requirements

- Passion for retail and a customer-first approach.

- Strong communication, adaptability, and problem-solving skills.

- Self-motivated and eager to learn.

- Available to work weekends and public holidays.

Why Join Us

This program offers hands-on training, career progression, and the chance to become a skilled leader in retail. Be part of a vibrant team and start your journey in retail management!

Participating in meetings, workshops, and other learning opportunities.

Observing and learning from experienced staff members.

Gaining knowledge of company policies, protocols, and processes.

Taking detailed notes and liaising with Managers, Supervisors, and other senior staff.

Fulfilling any requirements and meeting goals set out at the start of the traineeship.

Following all company regulations.

Requirements

• A Level or Local Polytechnic Diploma
• Experience in a management role or similar.
• Excellent written, verbal, and interpersonal skills.
• Proficiency in MS Office.
• Superb attention to detail.
• Strong leadership skills.
• A positive attitude and willingness to learn.
• Willingness to work overtime if required.
• Excellent time management skills.

The Management Trainee's main responsibilities include providing excellent customer service, and assisting and advocating customers' in-store ongoing promotions to boost outlet sales. The Management Trainee will also carry out food order preparation, support the kitchen crew when in need, as well as in charge of sanitising food in preparation areas and cleaning duties when required.

Job Descriptions:

• Assist the Operations Manager on the floor in service operations.
• Assist in managing F&B and daily operations of restaurant outlets in accordance with company standards and budgeted guidelines.
• Display and always maintain excellent levels of internal and external customer service.
• Identify customers’ needs and respond proactively to all their attention.
• Be attentive requests guests’ requests efficiently and effectively.
• Responsible for setting up and handling workstation(s) assigned.
• Perform effective problem-solving skills when necessary.
• Ensure cleanliness and work order in compliance with standards at all times.

Job Requirements:

• At least 2 years experiences in restaurant service
• Candidate must possess at least a Diploma in any field
• Ability to spot and resolve problems efficiently
• Ability to multi-task and delegate task efficiently to team
• Guest-oriented and service-minded
• Strong management skills with the ability to lead and motivate a team

As a Management Trainee, your main goal will be to learn and master various aspects of the company's operations, including but not limited to operations management, human resources management, team leadership, decision-making, and problem-solving. Through this training program, you will acquire the necessary skills and knowledge to prepare for future senior management positions.

Key Accountabilities:

1. Continuously learn and understand the specific business operations and management strategies of the company.
2. Participate in and lead team projects, enhancing teamwork and leadership.
3. Effectively manage and execute projects in a multitasking and high-pressure environment, with a results-oriented approach.
4. Solve problems encountered in work, formulate and implement solutions, emphasizing replicable processes.
5. Embrace change, continuously improve your skills and knowledge, and break through your own capability boundaries.

Main Duties and Responsibilities:

• Participate in the company's daily operations and management activities, learning the company's business processes and strategies.
• Assume a leadership role in projects, effectively distribute tasks and manage progress, ensuring smooth completion of projects.
• Think independently when encountering problems, propose and implement solutions, and conduct a review after problem resolution.
• Accept feedback from superiors and colleagues, continuously improve your skills and knowledge, and maintain positive energy with an open mindset to change.
• Enhance your professional knowledge and skills by participating in the company's training and learning activities and continuously learning.

Job Specification:

• Education: Bachelor's or master's degree in business management, education, psychology, or other related fields.
• Skills: Leadership and teamwork abilities, problem-solving and decision-making capabilities, project management skills.
• Personal Characteristics: High self-drive, leadership, adaptability, resilience.
• Career Goals: Passionate about education and training, looking forward to long-term development in the company, willing to take up a management position after completing the training.
• Others: Deep understanding of the education and training market in Singapore, familiar with basic information technology and software applications.

Job Description:-

- Maintain high standards of customer service to encourage new and repeat visits
- Maintain high standards of hygiene and comply with all health and safety regulations
- Perform opening/closing procedures in the restaurant
- Perform full cycle of service and kitchen operations
- Deal with initial feedback from customers & report to superior accordingly.
- Dishwashing and other ad hoc tasks when needed

Requirement:

Able to work on weekends & Public Holidays
Possess a cheerful disposition, and willingness to learn
At least 1 year of working experience in a restaurant environment
Good interpersonal and communication skills
Min. Diploma Holders preferred

Benefits:

Overtime: 1.5 times

Monthly and quarterly attendance incentives up to $1400

Meal allowance

Medical & dental coverage

Annual Performance bonus

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns
• To develop negotiation and presentation skills to communicate effectively and clearly to others
• To understand of audience engagement and other business support functions
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
• To develop company business campaigns and enhance campaign awareness and campaign visibility

US PIZZA is making its mark as one of the fastest-growing pizza franchising brands in South East Asia!

Job Descriptions:

1. Assist Manager to perform warehousing and logistics daily operations.
2. Oversees all inbound and outbound activities, warehouse operations and Organisation
3. Report on any stock discrepancies
4. Setup layout and ensure efficient space utilisation
5. Conduct stock take periodically
6. Liaise with relevant departments on daily operations.
7. Other duties as assigned by management

Requirements :

• Supervising warehouse staff and daily activities.
• Managing, evaluating and reporting on warehouse productivity.
• Tracking and coordinating the receipt, storage, and timely delivery of goods and materials.
• Ordering supplies and maintaining suitable inventory levels.
• Checking orders, bills, items received, inventory, and deliveries for accuracy.
• Maintaining records, reporting relevant information, and preparing any necessary documentation.
• Ensuring basic maintenance standards and compliance with health and safety regulations.
• Performing a daily inspection of the warehouse grounds.
• Coordinating and maintaining fleets and equipment.
• Communicating and coordinating with other departments and customers.
• Ability to meet deadlines.
• Good interpersonal & communication skills
• Ability to work in a fast-paced and dynamic environment
• Physically fit and able to handle heavy load goods

Job Description

1. Liaise with corporate clients on corporate advisory work, corporate finance, corporate employee benefits, trade finance, Human resources, etc;

2. Source and develop pipeline of corporate clients;

3. Develop and foster relationships with clients, and key stake holders;

4. Working with our partners, such as private equities, family offices and overseas FI.

Compensation

1. $2,400 to $4,000 depending on experience;

2. Opportunity to travel overseas for project management and deals.

Are you passionate in creating a campaign come to live?

Do you love storytelling and creating engaging content to connect and inspire your potential customers?

If the above describes you, we want YOU to be a part of our marketing team!

Job Description

• Plan, develop and execute integrated marketing campaigns, promotional activities and events
• Manage all forms of marketing communication efforts including in-store display materials, eDMs, social media, media publicity and digital assets
• Work closely with in-house marketing team and alongside retail team to ensure marketing message stays consistent across different communication channels
• Conceptualize and create engaging social media content to maximize follower engagement and lead generation (drive awareness and sales)
• Drive brand awareness and publicity through various platforms (website, e-commerce, LinkedIn, Facebook, IG, YouTube)
• Monthly marketing updates/report – to track, analyse communication deliverables/ marketing activity and monitor competitor activity
• Any other ad hoc duties / marketing administrative matters assigned by the Manager

Job Requirements

• Diploma in Mass communication / Communications & Media Management/ Mass Media Management preferred or relevant discipline
• Minimum 1 year experience in marketing / digital marketing or related fields
• Proficient in both English and Chinese ( fluent in speaking and writing in Chinese is an added advantage in order to liaise/handle Chinese speaking associates/materials)
• Organisational and time management skills with a creative flair
• Experienced in Canva (basic editing skills), proficient in MS Office
• Savvy with digital media, social media ( FB & IG) and website maintenance

Additional Information

Career Level

Junior – Executive

Qualification

Diploma, Advanced/Graduate Diploma

Years of Experience

1 year

Job Type

Full-Time (On-site)

Job Specializations

Marketing/ Mass communication

Location - East - (BEDOK)

Job Scope:

This Talent Management role is responsible for creating and implementing integrated strategies that enhance talent performance, development, and engagement. This role involves collaborating with stakeholders to manage talent pipelines, foster employee growth, and design impactful learning experiences. By combining talent management and development functions, this position ensures that employees are equipped and empowered to succeed in their roles and contribute to organizational goals.

**Key Responsibilities:**

**Integrated Talent & Development Strategy:**

Design and implement cohesive strategies that align talent management and learning initiatives to drive business outcomes and employee growth.

**Performance & Growth Enablement:**

Facilitate performance review processes to identify development opportunities and provide actionable career pathways for employees.

**Succession and Workforce Planning:**

Develop talent pipelines and succession plans by identifying high-potential employees and addressing critical skill gaps through targeted development programs.

**Learning Program Development:**

Design and deliver comprehensive learning solutions, including workshops, e-learning, and leadership development initiatives, to enhance employee capabilities.

**Engagement and Retention:**

Implement initiatives to boost employee engagement, promote a culture of continuous learning, and improve retention rates.

**Competency Frameworks:**

Collaborate with leaders to build and update competency models that guide talent acquisition, development, and evaluation.

**Analytics and Reporting:**

Leverage data insights from performance metrics, learning outcomes, and employee feedback to measure success and recommend improvements.

**Technology Enablement:**

Utilize HRIS and Learning Management Systems (LMS) to streamline talent management and development processes.

**Change Management:**

Support organizational change initiatives by equipping employees with the skills and knowledge needed to adapt to evolving business priorities.

Qualifications:

• Bachelor’s degree in Human Resources, Organizational Development, Business Administration, or a related field.
• 3-5 years of experience in Talent Management and/or Learning & Development roles.
• Strong knowledge of talent management practices and learning program design.
• Ability to integrate talent development and learning strategies seamlessly.
• Proficiency in HRIS and LMS platforms.
• Analytical skills to interpret data and drive decisions.
• Excellent facilitation, communication, and interpersonal skills.
• Project management experience with a proven ability to meet deadlines and manage multiple priorities.
• Experience in a multinational or complex organizational structure.
• Strategic thinker with a passion for empowering employee growth and success.
• Collaborative and adaptable in working with diverse teams and stakeholders.
• Proactive problem-solver with a focus on delivering results.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chris Poh Tze Zheng

EA Personnel Reg No: R24120101

• Well Established Company
• Basic $5000 - $8000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tuas (Transport Provided)
• Working days: Monday to Friday
• Working hours: 8am to 5pm

Job Responsibilities:

• Develop and implement department procedures, ensuring compliance with safety regulations and standards
• Oversee and coordinate the daily engineering operations, including conducting routine inspections and maintenance of machinery
• Manage the maintenance budget, ensuring efficient allocation of resources
• Supervise engineering staff, including hiring, training, and performance management
• Prepare preventative and maintenance schedules
• Identify and address potential issues before they result in equipment failure or downtime
• Collaborate with other departments to prioritize maintenance needs and manage work orders
• Manage inventory of maintenance equipment
• Prepare and present reports on maintenance operations and costs
• Keep abreast of advancements in maintenance and repair technologies
• Other ad hoc duties as assigned.

Requirements:

• Degree in Mechanical Engineering
• Minimum 5 years of relevant working experience in Chemical Industry
• Strong knowledge of chemical plant management and ESH regulations

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG JYA YEE (R23119014)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Digital Marketing Executive to assist their Sales & Marketing team for the next phase of their business. They are located in West.

Duties of Digital Marketing Executive:

• Design and implement digital marketing strategies to promote cleaning services/products and support recruitment, targeting key audiences with tailored approaches.
• Plan and manage multi-channel campaigns that highlight service and job benefits, focusing on brand values, growth potential, and engagement.
• Optimize website content for industry-specific keywords and manage PPC/SEM to drive traffic for services and job opportunities.
• Execute social media strategies to increase brand visibility, showcasing company values and job openings on platforms like TikTok, Instagram, and Facebook.
• Oversee SEO-optimized content creation, including blogs, videos, and infographics that promote services and career opportunities.
• Develop targeted email campaigns for service leads and recruitment, using segmented lists for tailored messaging.
• Monitor digital marketing performance, providing reports with actionable insights to enhance strategy and ROI.
• Implement strategies to attract quality leads for services and top job candidates, focusing on conversion optimization.
• Strengthen employer brand through engaging recruitment content, showcasing culture and role highlights.
• Allocate and monitor digital marketing budgets, ensuring effective resource use and staying within budget.

Requirements:

• Minmum 1 year experience
• Minimum Degree in relevant discipline
• Comfortable to work in fast-paced environment
• Must have strong social media marketing experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

MEMORIAL Group of Companies

We are the largest Afterlife Venue in Singapore. With an integrated one stop solution comprising of funeral parlours and columbarium niches in Singapore, we provide a new perspective to the funerary industry in Singapore.

We are looking for new talent to join us to provide families a comforting experience for this journey. Experience is not critical but a passion to serve and help others is vital.

Roles & Responsibilities

· Manage Digital and Traditional Marketing Materials

· Manage all social media pages and websites.

· Create digital marketing campaigns, copywriting, visual asset design and content creation to support the company’s marketing efforts

· Create Traditional marketing materials like flyers and marketing brochures

· Performance Tracking of campaigns

Knowledge & Experience

Candidates with minimum of 2-3 proven years of experience in a marketing or multimedia-related role will be preferred

Good understanding and proficiency in the usage of various social media/digital marketing channels such as Facebook, Instagram, Tiktok, Google, GDN, SEM, SEO, etc. is a must

Experience in WordPress is an advantage

Some level of IT System Administration skills will be advantageous

Agency Experience is an advantage

Personal Attributes

· Proactive and task-driven with a positive attitude

· Independent and hands-on

· Excellent written and verbal communication skills

· Creative

Interested applicants are invited to submit a detailed resume stating your current and expected salary as well as availability.

SWAT Mobility (SWAT) is a leading AI routing technology firm in Southeast Asia and Japan, specializing in resolving vehicle routing challenges. Committed to fostering sustainability, SWAT enhances resource efficiency and reduces carbon emissions. The company offers demand-responsive transportation solutions for the mobility industry and delivery planning for the logistics industry. Our customers are city governments, transport operators, enterprises and business owners. Our solutions aim to enhance overall efficiency and provide cost savings by optimizing transportation and delivery services. With over 10 million routes completed across eight country markets, SWAT is poised for hypergrowth across the region.

Responsibilities

Project Management

• Collaborate with the internal multidisciplinary team based globally to oversee and supervise the planning and successful delivery of the project
• Provides leadership to project management. Lead entire life cycle of system implementation projects in both waterfall and agile methods
• Responsible for delivering excellent customer experience to clients as the main point of contact and go-to person for SWAT Mobility
• Capable of managing day-to-day operational aspects of an entire project lifecycle
• Liaise with relevant stakeholders to provision development and deployment activities
• Manages the progress of the project and ensures quality, maintaining of baseline scope, time, cost and requirements

Resource management

• Ensure SWAT services run smoothly and meet KPIs, including closely tracking driver, vendor, customer support and transport operations
• Manage key stakeholder relationships with clients, participating companies, bus operators and other partners
• Continuously streamlines project management practices and improves both the efficiency of project rollout as well as the success of ongoing Business-As-Usual projects
• Propose and implement new process improvements, analytics and measurable KPIs to continuously enhance SWAT’s customer service and operations
• Provide first line service support for partners, passengers, drivers and operators including managing any in-app queries they might have
• Create and setup service sessions on SWAT’s operation interface
• Project related operations, training and testing related tasks as required
• Other ad-hoc duties as assigned on a day to day basis
• Fast to pick up product knowledge and parameters. SWAT’s product is very flexible, having good product knowledge is key to providing creative and excellent solutions to our customers
• Review and understand existing queries to improve results as needed
• Develop and maintain scripts to automate various workflows and improve project rollout efficiency

Desired Skills

• Strong communication skills; confidence to speak with clients, operators and users and explain the product
• Strong technical skills, able to understand queries, automate workflows,
  Able to build strong processes
• Loves autonomy and independence
• Loves challenges
• Team player - able to pick up the slack to ensure the smooth running of operations
• Fast learner and technologically savvy, able to pick up SWAT’s technology and new monitoring tools quickly
• Cool-headed and patient, able to maintain professionalism during times of disputes and resolve issues calmly, even when under pressure
• Passionate about customer success
• Street smart and thinks fast on your feet
• Able to do work during odd-hours when the need arises, to ensure operations are not disrupted during the entire day
• Ability to prioritize, be responsible and hands on. This is relevant both on the operation side and on the customer-facing aspects.
• Quickly able to judge when escalations are required, but decisive to solve most issues independently

Qualifications

• More than 3 years of customer facing / engineering experience for candidates with a Bachelor’s degree in Computer Science / Engineering or equivalent from a recognized university.
• Experience or education in project management would be an advantage
• Good communication skills, and strong stakeholder management abilities. Confident to liaise with senior customer stakeholders right down to giving training to end users who might not be tech-savvy
• Proficient in both English and a second language is preferred
• Proficiency or able to learn related software tools quickly (Microsoft office, JIRA, Notion,Google Gsuite etc)

An innovative AI-powered video editing app designed to revolutionize how users create engaging videos effortlessly. As we prepare for our app launch, we’re looking for a Social Media Marketing Specialist + Video Content Creator to drive our brand’s online presence and create captivating video content to showcase our app’s features.

Key Responsibilities

Social Media Marketing:

• Set up, manage, and optimize our social media accounts (Facebook, TikTok, Instagram).

• Develop and execute engaging social media campaigns to build awareness and attract early adopters.

• Analyze performance metrics and adjust strategies to maximize engagement and conversions.

Video Content Creation:

• Produce high-quality video content that highlights Snap AI’s features and benefits.

• Create tutorials, demos, and promotional videos tailored to different social media platforms.

• Stay up-to-date with video trends and incorporate creative ideas into content.

Audience Engagement:

• Monitor and respond to comments, messages, and feedback on social platforms.

• Build a loyal community by fostering meaningful interactions and discussions.

Requirements

• Proven experience in social media marketing and video content creation (portfolio required).

• Strong understanding of social media platforms, trends, and analytics tools.

• Proficiency in video editing software (e.g., Adobe Premiere Pro, Final Cut Pro, or similar tools).

• Creative mindset with a strong eye for design and storytelling.

• Ability to manage multiple tasks and meet deadlines.

• Knowledge of AI tools or video editing apps is a bonus.

What We Offer

• An exciting opportunity to work on an innovative tech product.

• Creative freedom to bring your ideas to life.

• Flexible working hours and remote work.

• Potential for long-term collaboration beyond the initial project.

RedAnts ( 红蚂蚁) is a Chinese online media platform focusing on viral topics of current affairs that are of interest to the Chinese community in Singapore. It is a fully owned subsidiary of SPH Media Trust (Chinese Media Group).

We are looking for suitable candidates to join our editorial team as a Digital Journalist cum Social Media Specialist.

The Job

• Curate, package, and produce engaging content tailored for Chinese-language users in Singapore and internationally.
• Conduct news sensing and research to create written and visual stories, as well as analytical pieces, in a clear, concise, and compelling style.
• Generate original content through face-to-face interviews and investigative journalism.
• Leverage understanding of media consumption patterns in social media across the Greater China region.
• Utilize familiarity with popular online media platforms in China; experience with Adobe Creative Cloud is a plus.
• Actively promote and market content across designated digital platforms and social media channels.

Requirements

• Bachelor’s degree in journalism, communications, or a related field, with 3-4 years of experience in news journalism
• Effectively bilingual in Chinese and English, with good writing skills as this is for a Chinese publication
• Strong interest in daily news and current affairs, including knowledge of events in China and Mandarin-speaking regions
• Excellent news sense and analytical skills assess and customise content and writing style for diverse target audiences
• Experience in social media data points, CMS system, Google Analytics, as well as familiarity with Chinese social media platforms such as WeChat, Weibo, Toutiao, TikTok, etc is an advantage.
• Ability to thrive in dynamic, fast-paced environments and adapt to various tasks efficiently
• Effective time management and organizational skills to consistently meet deadlines
• Flexibility to work irregular hours and handle time-sensitive assignments
• Ability to work independently and as a team player