Working Hours: 60 hours per week

Job Responsibilities:

• Participate in training programs to gain a thorough understanding of F&B operations
• Learn about food preparation, service standards, and overall restaurant management
• Rotate through different departments such as kitchen, front-of-house, and catering to gain a well-rounded experience
• Interact with customers to understand their needs and preferences
• Learn to handle customer feedback and resolve issues
• Assist in daily operations, including managing inventory, ordering supplies, and maintaining cleanliness
• Work with various teams, such as chefs, servers, and kitchen staff, to understand the dynamics of a restaurant
• Learn about administrative tasks, such as scheduling, budgeting, and financial reporting
• Ensure that food quality and service standards are consistently met
• Any ad-hoc tasks assigned

Job Requirements:

• Able to work for long hours including weekends and public holidays

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Outlet Drink Stall Operations

• Manage and ensure smooth operation of the Drink stall within the food court or coffeeshop.
• Manage transactions with customers’ order using cash registers / Point-of-Sale (POS) Systems.
• Collection of payments whether in cash, credit card, coupon, Net card, cashless payment, etc.
• Provide excellent customer service by maintaining a positive, empathetic, and professional attitude toward customers at all times
• Responding promptly to customer inquiries.
• Ability to follow company SOPs, operational workflows and guidelines when preparing and serving food and beverage items at assigned counters such as Desserts, Dim Sums, Drinks, Fruits or A Taste of Nanyang.
• Ensure product wastage is controlled to meet the product's gross profit (GP) target
• Drive sales performance through upselling and cost control.
• Responsible to drive sales performance by upselling, cost control and developing new product.
• Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• Conduct monthly stock-take and ensure supply comply with First-In-First-Out (FIFO) inventory guide.
• Understudy F&B supervisor on planning work schedule of the team to ensure effective schedule to achieve productivity and salary budget.
• Understudy F&B supervisor on recruitment, training and developing of F&B staff.
• Involve in creating new in-house product.

External Customer Relationship Management

• To retain 100% stall occupancy through effective tenant relationship
• To uphold quality control in food products sold in the tenant stalls
• To handle customers’ and landlord’s feedbacks and identify lapse of outlet’s services

Outlet Operations Management

• Work pro-actively with the Maintenance Department to fix outlet’s hygiene and maintenance issues in a timely manner. Ensure the outlet is well-maintained at all times and is in line with the Workplace Safety and Health (WSH) guidelines
• Perform daily sales bank-in.
• Achieve monthly sales target and FD rental income target.
• To ensure smooth operations during opening, mid and closing shifts.
• To uphold quality control in food & beverage products sold in the FB stalls
• Prepare reports at the end of shift/week.
• Ensure stalls comply with all necessary hygiene, health and safety, and licensing requirements.
• · Monitor and control the supply levels of perishable and non-perishable items, plan a schedule for ordering and process orders using the e-PR system.
• You will be required to faithfully perform the duties of the position in which you are engaged in and any other duties that may be assigned to you from time to time.
• Ensure compliance with the rules and regulations of the Company, safety & health standards as well as quality standards.

LOCATION / OTHERS:

• 6 days work week, non-rotating shift
• Working environment: Food Court/Coffee Shop

Responsibilities:
· Influence business unit leadership to make sound strategic decisions for business
· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:
· Active participation in strategic planning process, including development and execution of business campaigns
· To develop negotiation and presentation skills to communicate effectively and clearly to others
· To understand of audience engagement and other business support functions
· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
· To develop company business campaigns and enhance campaign awareness and campaign visibility

• We are looking for enthusiastic individuals who are highly self-motivated
• Assists in daily operation tasks (eg: taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages, etc) during your assigned shift to a consistently high standard.
• Learn and be competent in both service and kitchen staff duties.
• Assists with food preparation and cooking duties
• Be familiar with basic work of server and help them to meet the needs of customers
• Always serve customers in a courteous and professional manner at all times
• Flexible and able to go beyond the line of duty in order to maximise customers’ satisfaction and meet customers’ needs
• Always ensure that the dishes are properly planned, prepared and stored to guarantee quality at all times
• Always maintain hygiene, sanitary & cleanliness standards while assisting to enforce security and safety measures at all times
• Always maintain critical standard: holding times, service speed and quality, raw and furnished product quality at all times
• Maintain a high standard of personal hygiene, appearance and deportment at all times
• Perform any ad-hoc duties as required by the Shop Manager

Requirement:

• Possess working experience in Japanese restaurant will be advantageous
• Proficient in Japanese language will be advantageous in order to liaise with Japanese customers
• Possess working experience in F&B industry
• Management Trainee position is also available
• Food & Hygiene certified
• Willing to work shifts, weekends and public holidays
• Possess Great Personality – Proactive, Patience, Humble and Eager to learn
• Can-do attitude, driven, passionate about work and a team player

Working Hours:

• Working Hours: 44 hours a week
• Working Days: 6 days a week

(JR108287)

Job Description:

The responsibilities of the Property Manager shall include but not be limited to the following:

• Co-ordinating and integrating all works performed under the Services;
• Represent the Managing Agent in all communications with the People’s Association under the contract;
• Monitor and report to the People’s Association on the progress of all works in connection to the Contract;
• To prepare project cost estimates and specifications for minor improvement and office re-configuration works;
• To update and administer both pre- and post-contract administration works for Term Contracts and minor improvement works;
• To monitor maintenance budget and progress payments to ensure cash flow projections are met and payment are promptly made to contractors and service providers;
• To lead a team of technical and nontechnical staff in performing preventive/ad-hoc maintenance, facilities and building works;
• Co-ordinate and supervise works done by contractors and ensure their performance are in conformance with the Service Level Agreements.

Qualification and Experience:

• Degree in Building Services or Facilities Management or Mechanical or Electrical
• Or equivalent with at least 5-year relevant working experience with minimum 3 year in supervisory roles in related field.

Working Hours:

Monday - Friday:

0830 - 1800Hrs
Saturday:

0830 - 1230Hrs (Alternate)

• Minimum of 7 years of experiences with at least 3 years as Project Manager in a banking IT system.
• Good and proven fundamental knowledge of Project Management and Risk Management sklls are essential and required for this role.
• Good inter-personal skillsets & communications
• Proven record to setup strong project governance in large and complex projects/programs. Candidates with experience with projects with value > SGD 500k will be advantageous
• PMP certification is advantageous but not mandatory; proven track records in managing medium to large sized project teams and deliverables.
• Have experience in project budgeting/financial planning and tracking, Candidates with experience with projects with value > SGD 500k will be advantageous
• Experienced in running Agile methodologies project
• Experienced in Cash Management IT or possess Cash Management domain knowledge would be a plus.

Responsibilities:

• Influence business unit leadership to make sound strategic decisions for business.
• Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations.
• Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals.
• Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions.
• Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment.

Technical Skills and Competencies:

• Active participation in strategic planning process, including development and execution of business campaigns.
• To develop negotiation and presentation skills to communicate effectively and clearly to others.
• To understand of audience engagement and other business support functions.
• To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis.
• To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options.
• To develop company business campaigns and enhance campaign awareness and campaign visibility

Project Manager (Warehouse Management System- WMS)

• 5 days work (830am-6pm)
• $5000-$7500
• Apex @ Henderson, Singapore

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network/system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive specialized in IT/Computer - Software or equivalent.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

You belong to the top echelon of talent in your field. At one of the world's most iconic financial institutions, where infrastructure is of paramount importance, you can play a pivotal role.

As an Infrastructure Engineer III at JPMorgan Chase within the Corporate Technology - Employee Platforms team, you utilize strong knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope.

Job responsibilities

• Provides end-to-end application or infrastructure service delivery to enable successful business operations of the firm.

• Assists in the monitoring of production environments for anomalies and address issues utilizing standard observability tools.

• Identifies issues for escalation and communication, and provide solutions to the business and technology stakeholders.

• Analyzes complex situations and trends to anticipate and solve incident, problem, and change management in support of full stack technology systems, applications, or infrastructure.

• Coordinates the resolution of critical Major Incidents utilizing technical and business resources in 24x7x365 enterprise organization.

• Drives Major Incidents to resolution authoritatively and confidently.

• Sends executive communications to a global audience giving details of the incident and impacts to the business, including next steps and root cause analysis.

• Assists with root cause analysis for all critical Major incidents and driving resolution to the issues.

• Partners with peers to assist in coordination and identification of “Air Traffic Control” across the various technical estates during the incident.

• Deals with change and problems related to Incident and overall Production Management.

Required qualifications, capabilities, and skills

• Bachelor’s degree in Computer Science/Information Systems/Engineering or related disciplines

• 3+ years of experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services

• Demonstrated knowledge of applications or infrastructure in a large-scale technology environment both on premises and public cloud

• Experience in observability and monitoring tools and techniques

• Exposure to processes in scope of the Information Technology Infrastructure Library (ITIL) framework

Preferred qualifications, capabilities, and skills

• Experience in Incident Management tools, specifically Service Now

• Experience with one or more general purpose programming languages and/or automation scripting

• AWS Cloud Practitioner

• Working understanding of public cloud

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=0b98dd7cce6a1217f525ea8c8cdce37d

What is a Fast Track Programme?

During our 2 years Management Trainee Programme, candidates will undergo intensive On-The-Job Training. You will be placed in one of our renowned outlets to interact with existing employees, gain exposure to the F&B and Beauty industry, as well as understand your strengths and interests better.

Career plan

Opportunities for career growth and Development Opportunities will be given within these 2 years. Candidates who successfully completed and master this programme will be promoted to Assistant Outlet or placed in other departments upon discussion. Candidates may also look forward to honing their skills further and rapidly grow to be our Manger, Outlet Manager or even Area Manager.

What you can look forward to

1) Customized Development Programme

2) Mentoring by Experienced Managers

3) Meetings and interaction with the Management Team

4) Participate in multiple hands-on projects

5) Job rotation within management and operations

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Why join us?

• Attractive and competitive salary packages
• Accelerated learning and guaranteed career growth
• Dynamic and fun working environment
• Sponsored training courses - Service leadership, Introduction to Management,
• Extensive Medical benefits
• Birthday gift voucher ($100)

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Scope:

• Act as the primary point of contact for Building Management, landlords, and contractors.
• Oversee and manage all aspects of office administration and facility services.
• Ensure consistency in administrative standards across multiple locations.
• Provide daily support for office facilities, including equipment maintenance and office supply management.
• Identify opportunities to improve operational processes, reduce costs, and enhance overall efficiency.
• Coordinate renovation and relocation projects with property agencies, landlords, and contractors across various Asian countries.
• Manage vendor relationships, including price negotiations, contract management, and reviewing facility-related agreements.
• Review and verify quotations and invoices to ensure accuracy.
• Handle ad hoc projects as assigned.

Job Requirements:

• 5–8 years of experience in facilities management, including regional experience.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal and communication skills.
• Independent, detail-oriented, and hands-on approach.
• Adaptable, proactive, and well-organized.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009

Job Responsbilities and duties:

1. Customer Service: Greeting customers, taking orders, and answering questions about menu items.
2. Food and Beverage Preparation: Making coffee, tea, and other beverages according to customer preferences. Preparing simple food items such as sandwiches, salads, and pastries.
3. Cash Handling: Operating the cash register, handling payments, and providing change to customers.
4. Cleaning and Sanitizing: Maintaining cleanliness and hygiene standards in the café by regularly cleaning surfaces, equipment, and dining areas.
5. Stocking and Inventory Management: Checking inventory levels of food, beverages, and supplies. Replenishing stock as needed and notifying management of low inventory.
6. Assisting with Food Service: Serving food and beverages to customers, either at the counter or at tables.
7. Handling Customer Inquiries and Complaints: Addressing customer concerns and resolving issues in a professional and courteous manner.
8. Team Collaboration: Working closely with other café staff members to ensure smooth operations and a positive customer experience.
9. Following Health and Safety Regulations: Adhering to health and safety guidelines, including proper food handling procedures and maintaining a safe work environment.
10. Maintaining Equipment: Cleaning and maintaining coffee machines, espresso makers, and other equipment to ensure they are in good working condition.

Responsibilities:

• Supporting various tasks in a retail environment, including attending to customers, be involved in the operations, answering incoming call and etc.
• Responsible for the operating discipline of a retail store which include personnel management, inventory controls, merchandising presentation and customer service
• Any other Ad- hoc duties assigned

Requirements:

• At least diploma in any discipline.
• Retail and service experience preferred.
• Service-oriented and able to promote a service culture.
• Possess drive, initiative and a passion for beauty industry
• Singaporean only

Job Responsibilities:

Arranging staff meetings and scheduling appointments

Answering or transferring phone calls and taking messages for select staff members

Maintaining the office calendar

Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed

Keeping the office database and filing system up to date and organized

Purchasing office supplies and work with vendors

Sorting and delivering all mail and faxes

Job Requirements:

3 years of experience in office administration with a good understanding of office management processes

Critical thinking and problem-solving skills

Proficient in MS Office

Able to work at night shift and split shift

Able to work on weekends and public holidays

Job Highlights:

• Career Development Opportunities
• Path to Managerial Role in 2-4 years
• Overseas Incentive Trips
• Awarded with Banking and Finance Certfication.

Job Description:

• Network at private events and social functions
• Present our value proposition to potential clients who occupy the Mass Market Affluent (MMA) and HNWI strata
• Create cogent and compelling financial solutions to meet prospective clients' risk management, wealth accumulation and financial systemisation needs
• Engage with existing clients and build further inroads into their social networks
• Educate and empower the public through speaking at engagements and other events
• Liaise with affiliated legal, accountancy, medical and other finance professionals to perform integrated, holistic and universal financial management for clients and their respective business interests
• Coached by Award Winning Industry Practitioners
• One to One Knowledge and Skill Mentorship
• Personal Development and Team Building Training

Requirements

• Entrepreneurship flair
• 3rd or final year tertiary undergraduates from local universities or private institutions offering a recognised degree programme
• Candidate must possess at least a GCE ‘A’ Level Certificate / International Baccalaureate Diploma / Polytechnic Diploma or equivalent
• Males must have completed National Service
• Min. 21 years of age

• Oversee the daily operations of outlet for efficient operations
• Work closely with the Area Manager on strategic business planning and operations
• Develop cost-effective operational plan to achieve outlet’s goals
• Ensure good and prompt service to satisfy customers' needs
• Ensure outlet compliance to all authority regulations including but not limited to hygiene, cleanliness and workplace safety guidelines
• Ensure outlet compliance to Company’s regulations such as sales reporting, cash management and inventory controls
• Train and retain outlet staff
• Manpower recruitment and scheduling to achieve optimal productivity
• Monitor inventory levels and replenish stock when needed
• Analyse and resolve problems in a timely and accurate manner
• Regular review to improve cleaning standards, food safety and sanitation
• Perform any duties which may be assigned from time to time from superior

Requirements:

• Preferably with at least 1 year of F&B related experience in a supervisory role
• Able to multitask and perform in fast paced working environment
• Strong leadership quality with excellent analytical and decision-making skills
• Good communication in verbal and written skills
• Able to work shift hours, weekends and Public Holiday (6 days a week)

Responsibilities:
· Influence business unit leadership to make sound strategic decisions for business
· Provide key analysis of strategic concepts plus financial assumptions along with feasible recommendations
· Assisting the management operations, supporting administrative and clerical tasks, and coordinating with other departments for project support to meet the organization's objectives and profitability goals
· Assisted in developing policies and procedures to ensure greater control and accountability of all departmental functions
· Excellent communication, be organized, and have time-management skills to perform duties in a fast-paced environment

Technical Skills and Competencies:
· Active participation in strategic planning process, including development and execution of business campaigns
· To develop negotiation and presentation skills to communicate effectively and clearly to others
· To understand of audience engagement and other business support functions
· To identify key stakeholder relationships, needs and interests, and coordinate with stakeholders on day-to-day basis
· To collate feedback on different media and understand and present the advantages and / or disadvantages of different communications media options
· To develop company business campaigns and enhance campaign awareness and campaign visibility

Flex Logistics is a fast-growing Healthcare Supply Chain On Demand startup in Singapore. For more details, please visit our website https://www.flexlogistics.sg/. We are in the hunt for a highly driven, motivated and aggressive Management Trainee to join our highly talented team in a fast-growing startup at the early stages of growth.

What you can expect?

Direct exposure and training with Founder and inner workings of a start-up. Potential growth opportunities within the firm

We are looking for?

1. Talented individual who is not afraid of challenges and failure

2. People who is able to work in ambiguous environment

3. Strong entrepreneur spirit and able to think out of the box

How you’ll shape our journey

• Learning all aspects of company’s businesses and to acquire skills needed to assume a management position.
• Provide full spectrum of administrative and operational support in day-to-day business operations and project management.
• Develop and review project plans, track issues, facilitate and coordinate with various team players effectively.
• Learn the management viewpoints, company policies and best practices through assignments and rotations in various business units.
• Study existing work flow and assist with the revising and development of processes and procedures to enhance overall organisational efficiency.
• Provide leadership and direction for the day-to-day activities and planning.
• Manage and evaluate daily operations liaising with internal staffs, contractors and optimize operations.
• Developing, coaching and disciplining staffs.
• Monitor and evaluate departmental financial KPIs, ensuring that cost-control measures are in place, targets are met, and improvements are continuously implemented.
• Ensuring Health, Safety Security and SOP’s requirements and procedures are understood, implemented and compiled by all staffs and external contractors.
• Assist the Accounting and Operations team with fact-checking financial data, resolving discrepancies, and preparing reports.
• Contribute to team and organization’s special projects
• Brainstorm ideas for business development.
• Perform any other reasonable duties as assigned

We are looking for?

· Degree holder in any fields (preferabbly Degree in Accounting, Finance, or any related field)

· No experience required as on job training provided

· Possesses an open mind and willing-to-learn attitude

· Meticulous and have an eye for details

· Talented individual who is not afraid of challenges and failure

· People who is able to work in ambiguous environment

· Strong entrepreneur spirit and able to think out of the box

· Team player with a positive, pleasant & outgoing personality

· Proficient in MS Excel, with advance knowledge in Excel an advantage

· Fresh graduates are welcome to apply

· Self-motivated & results oriented

· Independent & resourceful

· Competent in problem solving & possess strong analytical skills

· Able to multi-task in a fast-paced environment

· Good communication skills

This role reports directly to the Founders and CEO of the firm

ONLY APPLY THROUGH CAREERFUTURE OR EMAIL [email protected] (WE DO NOT POST OUR JOB IN ANY OTHER PLATFORMS)

• Enforce company policies, procedures, programs and performance standards.
• Supervise staff during operations.
• Manage junior staff and assist other managers.
• Setting targets and analyse sales for the month as well as to assist with administrative duties.
• Responsible to ensure that the service standards of the restaurant are met by all staff.
• Speak to customers and be prepared to deal with any problems or customer feedback.
• Handle customer complaints during Manager's absence.
• Handle non-halal food.
• To ensure a smooth and efficient shift.
• Provide staff with support and training.

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus

Job Description & Requirements

To supervise the overall performance of food service facility and kitchen operations

To oversee inventory control, ordering, food sanitation and quality contract of food products

To lead and motivate employees effectively through implementation of in-house training and incentives plans, resulting in increased productivity levels and employee satisfaction

To resolve guest concerns and complaints in order to maintain the postive atmosphere

Responsibilities

• Provide quality Management and Administrative support
• Oversee an efficient and effective day to day operations of the branch or outlet
• Coach and develop colleagues to ensure standards are being maintained
• Assist in the development strategy plans
• Assist Managers complete daily tasks (implementing new policies)
• Understand each department's daily processes and goals
• Participate in company's strategic planning
• Assist Manager in evaluating performance (writing reports and data)
• Monitor and manage customer complaints, ensure satisfaction and administer efficient follow up for same to receive feedback
• Implement and Improve customers retention measures
• Attract customers by answering product and service questions
• Ensuring a clean and safe working environment

Qualifications & Requirements

• Bachelor’s Degree in any field
• Strong verbal and written communication skills
• Customer-Oriented or Passionate about serving customers
• Knowledge or experience in management or relevant similar field is a plus