JOB SUMMARY

• This role could be based in Singapore, UK and Poland. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based
• The Director Environmental, Social, Governance and Reputational (“ESGR”) and Net Zero (“NZ”) Client Risk Management role is to help manage ESGR (including Climate) risks with a focus on outbound, environmental and social non-financial risks. The role will operate in accordance with the Enterprise Risk Management framework and embed the policy framework of CIB Climate Credit Risk Standard and Non-financial ESG and Reputational risk management standard in fulfilling the requirements of second line oversight and challenge to key stakeholders across the Group for ESGR risks. The role will have a focus on specific Non-financial ESG and Reputational risk issues to ensure alignment with the Bank’s referenced environmental and social standards and in line with Bank’s risk appetite.
• A successful candidate will be expected to have broad technical knowledge on position statement sectors as well as a practical working knowledge of key international Environmental, Social and Human Rights standards, as well as Reputational Risk and Climate Risk aspects. The job requires the ability to apply key position statement criteria to clients and transactions to ensure environmental and social (“E&S”) risks and reputational impacts are managed responsibly and in accordance with the Group’s agreed approach.
• The Director ESGR & NZ Client Risk Management, CIB will be responsible for the following:

Leading on review and challenge of Reputational Risk and E&S matters and to ensure financial services (including advisory services) are carried out in compliance with the Bank’s referenced environmental and social standards (including the Equator Principles) and this is captured accurately as part of the bank’s ESGR risk assessments. This will require but is not limited to:

• Review and Challenge of Financial and Non-Financial ESGR assessments forms completed by the frontline (including RRMA, ESRAs and CRAs).
• undertaking ESG&R due diligence where relevant on transactions where referred
• Oversight and Challenge on first line activities
• identifying mitigations to gain comfort on risks, with a focus on outbound E&S and Reputational risks.
• preparing and reviewing committee papers
• summarising key risks and trends as part of Case MI/Reporting
• Driving the development, promotion and implementation of the Group’s sectoral Position Statements
• Actively liaising with front-line teams across the Group but specifically Client Coverage, Sustainable Finance, DCM, Corporate Finance and Trade Finance to manage existing and emerging E&S risks
• Using their depth of expertise in several sectors and geographies to drive the E&S client strategy for the Group.

RESPONSIBILITIES

Strategy

• Driving robust risk management and oversight activities on ESGR related risk types for both client wholistic reviews as part of BCAs, as well as on an ad-hoc transaction basis when required. A keen understanding of the ESG Navigator tools and the future pathway to wholistic ESGR assessments for best risk management practice.
• Focus on execution while being accountable and innovative in finding ways to be part of the solution even when identifying problems.
• Support continuous training initiatives for both the 1st line and 2nd line to ensure ESGR risk embedding into BAU credit risk management, working closely with Group COO and Credit Policy teams.

Business

• While being focussed on the ESGR financial and non-financial risks for CIB Clients, keep a risk aware client focussed hat with regards to the level of risk and consider how the risk assessments contribute to helping the clients build a more resilient business model while being aligned with the Groups NZ committments.
• Broad awareness and understanding of the bank’s business model and risk profile.
• Embed enhanced due diligence criteria across various ESG and Sustainability Risk criteria into first-line processes and ensure first-line are kept up-to-date with evolving risk and regulatory landscape.
• Support development of portfolio management strategies and approaches for ESG and Reputational risks specifically with regards to embedding into within Credit Underwriting Principles, Risk Appetite and portfolio reviews across key sectors.
• Communicate confidently with senior stakeholders, taking a lead in working groups and other committee meetings such as the Climate Risk Management Committee, Group Responsibility and Reputational Risk Committee.

Processes

• Work within the existing CIB ESGR Financial and Non-Financial risk processes as well as understanding of the existing ESG Navigator systems, workflows and underlying processes. Support the design, implementation and education of staff on policies and procedures in collaboration with Risk, Legal and relevant business teams; Represent ESRM on Committees and Forums as required.
• Evaluate relevant existing controls and contribute to designing new controls as required.
• Contribute to Group-wide RCSA reviews with respect to ESGR risk, particularly for CIB credit risk.
• Evaluate relevant existing controls and contribute to designing new controls as required in line with the CIB climate risk standard.

People & Talent

• Develop and guide junior and new members including Hub resources in the team as they gain experience over time.

Risk Management

• Second-line review and challenge for adequacy and accuracy of the first-line’s assessment of ESGR financial and non-financial risks for clients as assigned.
• Oversee all ESGR Risk assessments and monitoring for CIB portfolios. Undertake analysis of clients subjected to ESGR Risks and provide insights to enable enhanced portfolio management.
• Provide inputs to the Group’s strategic risk appetite metric calculation for relevant ESGR risks, where applicable. Work closely with data strategy, third party vendors where relevant.

Governance

• Contribute to overall governance mechanisms (including committee oversight and individual approval authorities) for ESG and Reputational Risk management.
• Provide support across Climate Risk Management Committee and Group Responsibility and Reputational Risk Committee, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements.
• Embed the Group’s values and code of conduct in Group ESGR Risk.
• Ensure that material risk exposures and related issues are reported to the responsible risk governance committees including the CIBRC, WRBRC, CIBNFRC GRC and BRC.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Senior business and risk stakeholders and their team members:
• Client Coverage Credit Analysts and Relationship Managers
• Head Climate Analysts
• Global Head, Environmental and Social Risk Management
• Global Head, Net Zero Delivery
• CIB Credit Representatives
• Head, Industries Risk
• Senior Credit Officers and Regional Chief Credit Officers
• CIB COO process owners
• Head CIB Credit Policy and Governance
• Environmental and social consultants
• Corporate Affairs
• CSO Office

Other Responsibilities

• Embed Here for good and Group’s brand and values. Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• 10+ years of relevant working experience in the area of environmental and/or social risk, or in reputational and sustainability risk management within the Banking Industry
• Academic degree in Science, Management, Sustainability, Engineering that is specific to environmental and/or social risk, or specific to Industries (including Metals & Mining, Chemicals, Manufacturing, Agribusiness) or a similar technical/management study
• Experience in assessing risk and making decisions on clients and transactions is ideal
• Strong understanding of Risk management with track record of transforming risk management strategies into policies and standards
• Strong knowledge of ESG risk regulatory landscape, with ability to structure risk management strategy to meet regulatory change in the horizon.
• Strong creativity and problem-solving abilities.
• Strong Microsoft office skills with ability to handle large dataset of internal client information and risk assessment results including PowerPoint and presentation skills
• Confident and self-motivated person with a high level of drive and ability to operate in a fast-paced environment

Role Specific Technical Competencies

• ESG / Climate Risk / Reputational Risk
• Stakeholder Management
• Environmental and Social Risk

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

• Responsible for the vessels’ health, safety and environment compliance.
• Manage audits and inspections required by the recognized organization (RO) - ISM, ISPS and MLC.
• Oversee the vessels’ navigational matters, including approval of passage plans and conduct of navigation audits.
• Ensure compliance with terminal, operators, oil majors and charterers’ requirements.

Requirements:

• COC Class 1
• At least 2 years of experience onboard tanker and shore-based in ship management.
• Strong supervisory experience with good oral and written communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Do you have a passion for helping affluent clients achieve their financial goals? Are you detail-oriented and enjoy working collaboratively to deliver exceptional service? If so, then a career as a Wealth Management Specialist specializing in Affluent Client Services could be a perfect fit for you!

In this exciting role, you will play a vital role by providing comprehensive wealth management solutions to our affluent clientele. You will be instrumental in understanding their unique financial needs and aspirations, assisting in crafting personalized strategies, sales prospecting, and ensuring their portfolios remain aligned with their long-term goals.

Responsibilities:

• Partner with Wealth Advisors to gather in-depth client information and understand their financial goals, risk tolerance, and investment preferences.
• Assist with the development and implementation of comprehensive wealth management plans, encompassing: Mortgage Advisory: Analyze client needs and recommend suitable mortgage options, collaborating with loan officers to secure optimal financing.
  Wills and Trusts: Coordinate with estate planning specialists to ensure clients have appropriate legal documents in place for asset protection and wealth transfer.
  Insurance: Evaluate client insurance needs and recommend suitable coverage options, including life, disability, and long-term care insurance.
  Investments: Conduct research and analysis of financial markets, instruments, and economic trends. Utilize financial modeling tools to evaluate investment opportunities and propose suitable investment strategies aligned with client risk tolerance and investment goals.
• Monitor client portfolios and ensure adherence to investment guidelines and risk parameters.
• Prepare comprehensive reports and presentations summarizing investment performance, market insights, and overall wealth management strategies for client review.
• Assist with client onboarding and account maintenance tasks, ensuring all documentation is accurate and up-to-date.
• Stay up-to-date on current financial news, regulations, and wealth management best practices.

Qualifications:

• Diploma, Bachelor's degree or equivalent experience.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and wealth management software.
• Working knowledge of financial markets, investment principles, estate planning concepts, and insurance products.
• Strong communication and interpersonal skills, with the ability to build rapport with affluent clients.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced environment.

Benefits:

• Competitive salary and benefits package.
• Opportunity to learn from experienced professionals in the wealth management industry.
• Gain valuable experience in portfolio management, wealth planning strategies, and client service.
• Career development opportunities within a growing company.

If you are a highly motivated and results-oriented individual with a passion for finance and a dedication to client service, we encourage you to apply!

Our client is a Science Industry. Due to their current expansion plan, they are looking for a Site Support Specialist (Inventory Management) to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities:

• Manage delivery of laboratory supplies (consumables, chemicals, reagents) from suppliers to customer stockrooms and points-of-use
• Perform goods receipt in ERP systems upon receiving supplies
• Monitor and adjust stock levels based on usage data, ensuring timely replenishment
• Conduct inventory checks to ensure products are within recommended levels and not expired
• Deliver supplies to customers' work areas reliably
• Provide site support for inventory management services as per customer requirements
• Maintain cleanliness and organization in stockroom and point-of-use areas

Requirements/Qualifications:

• ITE or Diploma in Science or related discipline
• Experience with ERP systems and logistics preferred
• Intermediate proficiency in Microsoft Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24122162 | LAI CHAI LI

Responsibilities

• Reach out to Partners such as Independent Financial Advisors and External Asset Management Firms To cross sell company's suite of products (Equities, Unit Trust, Bond, Structured Products)
• Analyse and execute equities order
• Work on existing and new client contacts
• Assist the partners to on-board their clients with the company and meet their investment needs
• Work on projects as assigned

Requirements

• Pass at least 2 of the 4 required papers M1A, M5, M6A and M8A papers (Banking finance majors are exempted for M1A and M5)
• Accuracy and attention to detail
• Independent, self-motivated team player

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Overseeing inventory management and accurate tracking and reporting. Maintaining relationships with vendors and negotiating contracts and pricing. Monitoring and analysing logistics performance metrics to identify areas for improvement. Complying with regulations regarding logistics and transportation.

Your responsibilities include organizing all transportation needs for the organization's product. Your duties include collaborating with freight companies to plan deliveries and shipments. You coordinate product inventory and storage within warehouses and other logistics sites to optimize efficient inventory movement.

The field of operations and logistics focuses on making sure that the right amount and quality of materials and goods are produced and delivered to the correct recipients according to schedule.

Role responsible :

• Handling sales inquiries and course-related questions from clients.
• Maintaining strong client relationships, both with corporate and individual clients..
• Willing to travel overseas for meetings
• Excellent client relationship management skills
• Providing leadership, setting goals and making strategic decisions for the long term success of the business

Requriments :

• Able to comunicate in English, Chinese and Japanese
• At least 3 years relevant experience

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Customer ServiceGreet customers warmly and provide excellent service.
  Answer customer inquiries about products, promotions, and store policies.
  Handle customer complaints or direct them to the store manager.
  
• Cash HandlingOperate the cash register and process transactions accurately
  Ensure proper counting and handling of cash.
  Issue receipts and refunds when necessary.
  Balance the cash register at the end of the shift.
  

KPMG in Singapore is part of a global network of independent professional services firms providing Audit, Tax and Advisory services. We operate in 145 countries and territories and in FY21 had more than 236,000 people working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

The successful candidate will have the following responsibilities:

• Managing audit engagements which include initial engagement planning, analysis of controls and processes, preparation and review of audit documentations and management letters and reports and monitoring of engagement progress against budget and timeline
• Developing and maintaining long-term client relationship and identifying business development opportunities
• Coaching and developing team members to achieve technical competencies and efficient performance

The ideal candidate should have:

• A recognised degree in Accountancy and professional accounting qualifications such as ACA, ACCA, CPA or equivalent
• Must have knowledge on PCAOB Standards, IAS, ICOFR, IFRS, US GAAP
• External audit experience of minimum 6 years or more in a mid-tier or large accounting firm and experience in handling a portfolio of clients in a medium to large professional services firm
• A good understanding of pertinent business and risk management issues and familiarity with the regulatory and reporting environment. Good working knowledge of IFRS, US GAAP and SOX-404 is greatly advantageous
• Excellent communications skills, strong analytical skills and excellent business acumen.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.

At KPMG in Singapore we are committed to creating a diverse and inclusive workplace. We believe that diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. As an equal opportunity employer, all qualified applicants will receive consideration for employment regardless of age, race, gender identity or expression, colour, marital status, religion, sexual orientation, disability, or other non-merit factors. We celebrate the different talents that our people bring and support every staff member in their journey to achieve personal and professional growth. One of the ways we do this is through Take Charge: Flexi-work, our flexible working framework which enables agile and innovative teams to help deliver our business goals.

About ACP:

ACP is the leading provider of learning management systems (LMS), e-learning, website Development and ICT solutions. In our current day and age, the adoption of technology in jobs worldwide has enabled us to streamline job processes and increase organisational efficiency, all thanks to the power of the internet. As such, digital literacy is a crucial skill that must be imparted to the next generation, and we continuously strive to empower every individual to learn through technology in our borderless world.

Roles & Responsibilities

We are looking for an experienced Digital Marketing Executive to assist in the planning, execution and optimization of our online marketing efforts. Our startup is a prenatal and postpartum centre that seeks to empower quintessential women in their maternal journey. The promotion of services through digital channels is a complex procedure with great potential, which becomes increasingly useful for our company.

The ideal candidate will have a passion for all things relating to marketing and technology. The candidate should be proficient in English and Chinese to manage our company’s bilingual website. He/She should be well versed in the concepts surrounding digital marketing and how the Internet can become a strong asset to securing growing revenue. You will be tech-savvy and intuitive with great ideas to reinforce our marketing campaigns.

• Assist in the formulation of marketing strategies to build a lasting digital connection with consumers
• Plan and monitor the ongoing company presence on social media (Instagram, Facebook, WeChat, Weibo etc.)
• Launch optimized online adverts through Google Adwords, Facebook etc. to increase company and brand awareness
• Be actively involved in SEO efforts (keyword, image optimization etc.)
• Prepare online blogs and promotional emails and organize their distribution through various channels
• Provide creative ideas for content marketing and update website
• Improve user experience in the company’s website
• Measure performance of digital marketing efforts using a variety of Web analytics tools (Google Analytics, WebTrends etc.)
• Acquire insights in online marketing trends and keep strategies up-to-date
• Assist in the organization of events

Requirements:

• Proven experience as Digital Marketing Executive or similar role
• Excellent understanding of digital marketing concepts and best practices
• Experience with B2C social media, Google Adwords and email campaigns and SEO/SEM
• Good knowledge of web analytics tools (e.g. Google Analytics, WebTrends etc.)
• Skills and experience in creative content writing
• Analytical mindset and critical thinking
• Excellent communication and interpersonal skills
• Proficient communicating both English and Chinese
• Minimally Diploma in marketing or relevant field
• Commit minimally for 4 months

Benefits:

• Internship that are more than 3 months old will be entitled to 1 AL from 4th month onward

You hereby freely give ACP Computer Training & Consultancy consent to use and process your personal data relating to my job application and have read and understood ACP Computer Training & Consultancy Data Protection Notice for Job Applicants. (Link: https://www.acpcomputer.com/data-protection-notice/) You may withdraw your consent at any time with future effect in line with the said Notice as well.

Responsibilities

• Developing audit programs, and reviewing systems of internal controls.
• Performing audit tests to determine compliance with prevailing policies, procedures and regulatory requirements.
• Evaluating the efficiency and effectiveness in accomplishment of objectives and goals established for various organisational and functional activities.
• Identifying critical issues and recommending the appropriate courses of action / improvements for the organisation’s operations.
• Prepare and tabulate audit findings, and feedback and to follow up on agreed actions from previous audits.
• Review and develop the risk management policy and keep it up-to-date.
• Calibrate the organization’s assessment and tolerance of risk with the appropriateness and adequacy of controls it has implemented; to understand and assess the effectiveness of such controls and report performance of these to management and the Board Audit and Risk Committee (BARC).

Requirements

• Min Degree in Accountancy or other relevant qualified profession.
• At least 8 years’ related experience in internal control/ auditing and risk assessment in Petrochemical Industry

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

• Shampooing, cutting, styling, and coloring hair, as well as massaging and treating scalps.
• Applying makeup, performing facials, and recommending skincare therapies.
• Performing manicures and pedicures, nail art, and color recommendations.
• Performing permanent and temporary hair removal treatments, such as electrolysis, laser hair removal, and waxing.
• Suggesting guidelines on personal skincare regimes.
• Cross-selling beauty therapies and products.
• Making appointments and documenting treatments.
• Keeping your workstation and tools clean and sterile.
• Taking stock and ensuring there are adequate supplies.

• Applying pressure with the thumb and fingers to the client's feet.
• Communicating with guests during massages to adjust massage techniques as required.
• Cleaning and sanitizing work areas.
• Keeping service records.
• Enquiring about guests' medical conditions and allergies before providing services.
• Performing foot reflexology treatments following the established protocols and allotted treatment times.
• Explaining foot reflexology, treatments, and therapies to guests and providing suitable recommendations as needed.

We're a corporate secretarial company that does corporate secretarial work, bookkeeping and payroll for our clients. You'll need to do full sets of accounts and unaudited financial reports, payroll processing work and preparation of tax schedules for various companies.

We have a flexi-work arrangement in the office so this position is ideal for young parents who wish to spend more time with their family but still want to be plugged into the workforce.

The position will require someone who is an independent worker and also willing to respond to clients not within set hours. This is because payroll clients can sometimes have last minute requests so the processing will need to be done very quickly. You can do it from home but the response time has to be fast.

We will require 2 days in office. 3 days can be work from home.

This is a contract position for 1 year with possibility of renewal.

Are you passionate about integrating technology into education? Join ACP, a leading Information Communications & Technology (ICT) Service Provider since 1997, committed to revolutionizing classroom learning in Singapore. We are looking for dynamic individuals who share our passion for empowering students and educators with digital literacy.

About ACP: At ACP, we have a rich history of providing ICT training services to learners of all ages—whether corporate professionals, individual adults, or students. Over the years, we have expanded to develop custom online training platforms and continuously evolve our training methodologies. If you have a strong background in ICT and multimedia, and are eager to make a difference in education, this is the opportunity for you!

Position: ICT Trainer and Multimedia Specialist

Key Responsibilities:

• Classroom Teaching: Conduct engaging ICT training for students in areas such as design (Canva), video editing (CapCut), and animation (FlipaClip) as part of the school’s Digital Literacy Programme.
• Multimedia Integration: Collaborate with teachers to incorporate multimedia content, including videos and interactive elements, into lessons.
• Curriculum Development: Work with educators to develop multimedia-rich content aligned with the school’s curriculum.
• ICT Support: Assist in supporting the school’s iPad programme for both students and staff, along with AV support for school events.
• Content Management: Update the school’s website with relevant content and create corporate videos for school publicity.
• Project Involvement: Lead ICT projects in the school’s Digital Literacy Programme, provide progress updates, prepare documentation, and offer AV/IT training for staff and students.
• Ad-Hoc Training: Provide training sessions on iPad use and email login for new transfer students.

Required Skills & Experience (Must-Have):

• Proficiency in:iMovie
  Final Cut Pro
  Keynote
  Google Suite
  Adobe Photoshop
  MAC & Windows OS
  Videography & Photography
  

Preferred Skills (Good to Have):

• Experience in:Audio Visual Setup
  Audio Mixing
  Adobe Premiere Pro, After Effects, InDesign, Illustrator
  Canva, CapCut, FlipaClip
  Other related video or media design software
  

Why Join Us? At ACP, we value innovation, creativity, and a learner-centric approach. You will have the chance to work in a collaborative environment where your expertise in ICT and multimedia will directly impact the educational experiences of students. We offer opportunities for professional growth and a platform to contribute to meaningful ICT projects in schools.

How to Apply: If you’re ready to inspire the next generation of learners with cutting-edge digital literacy skills, submit your application today!Teaching and Learning:

• To implement and deliver an appropriately broad-based, balanced, relevant, and differentiated EdTech curriculum, including Maker activities, to students from Primary 1 to 6 levels.
• To monitor and support the overall progress and development of students.
• To facilitate learning which provides students with the opportunity to achieve their individual potential through EdTech learning experiences, e.g., training and sending selected students out for competitions.
• To support and be aligned with the school’s aspiration and responsibility in providing opportunities to develop students holistically.

Planning:

• To assist in the development of appropriate schemes of work towards identified EdTech and Maker activities’ syllabuses. To develop teaching resources, schemes of work, assessment policies, and teaching strategies in the identified EdTech curriculum area.
• To contribute to the EdTech development in the school and the ICT Department’s development plan and its implementation.
• To ensure department documentation and practice in relation to Health and Safety is in place and adhered to (based on regulatory requirements).
• To assist in the developmental process of a school-based EdTech curriculum to ensure its relevance for alignment to the needs of students, examining and awarding bodies, and the Authority’s ethos.
• To work in collaboration with the ICT technical team to ensure that the ICT equipment is in good working order and suitable for teaching and learning use.

General Duties:

• Support in EdTech-related teaching and learning matters and students as appropriate.
• Be continuously updated on the latest EdTech-related and ICT-related skillsets which are deemed important to support one in carrying out the professional duties in this role.
• Support the ICT team in operational matters.

Knowledge:

• A full awareness of the current issues relating to the EdTech development in schools.
• Proficient knowledge in the use of EdTech.
• Basic programming knowledge.

Personal Attributes:

• Enthusiasm and passion for EdTech and ICT and the ability to transfer these positive attitudes to students.
• An effective team player with good interpersonal, communication, and organisational skills.
• A responsible and committed staff, displaying drive and an attitude to pursue excellence in his/her work.
• A reflective practitioner; ability to self-appraise and manage the need for continual professional self-development.

Responsibilities:

• Manage the team to provide quality support services to customers and ensure that issues and enhancements are addressed promptly and effectively.
• Act as coach and mentor to team members, define standards, monitor performance and provide leadership.
• Translate management strategic initiatives into objectives for team members.
• Establish working relationship with assigned customer accounts and understand thoroughly the customer’s issues and needs.
• Communicate requirements to development or support team to ensure timely address of customer needs.
• Monitor customer issues through working with the rest of IT and communicating the resolution plan to customers.
• Solicit customer feedback and communicate any complaints to the IT management so that they can be addressed.
• Manage projects as assigned from time to time.
• To plan and execute continuous improvement for applications reliability, performance and enhancements.

Requirements:

• Excellent working knowledge of Applications and account management skills.
• Business Operation knowledge is required.
• Working knowledge of robotics preferred.
• Power builder Programming, Exceed WMS and/or FAMS
• Able to communicate ideas effectively.
• Good customer relationships.
• Able to work under pressure, and must be results -oriented.
• Analytical and meticulous in his work.
• Able to multi-task.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Responsibilities:
The successful candidate will be responsible for the design and development of one or more devices that are part of an integrated e-payment Fare Collection System. The successful candidate will also be involved in the software development lifecycle from definition of requirements to design and development, and testing.

The activities required to be performed shall include the following:

Requirements gathering.

• Design and develop software applications for embedded devices.
• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.
• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.
• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual,Training Manual and others documents as required in the SDLC
  processes.
• Assist day-to-day application support issues.
• Liaise with users on the requirementtesting and production issues

Qualifications & Requirements

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.
• Developed software in at least one full Software Development Lifecycle.
• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object-oriented software design and UML modelling
• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).
• Experience in multi-threading, socket programming and serial/USB communication.
• At least 5 years’ experience in object-oriented software development
• Prior experience in following areas Scrum AGILE methodology process is a plus
• Scrum AGILE methodology process
• Develop and integrate embedded devices with cloud platforms
• Strong analytical and problem-solving skills
• Good written and verbal communication skills
• Self-motivated, independent and a good team player.

RedAnts ( 红蚂蚁) is a Chinese online media platform focusing on viral topics of current affairs that are of interest to the Chinese community in Singapore. It is a fully owned subsidiary of SPH Media Trust (Chinese Media Group).

We are looking for suitable candidates to join our editorial team as a Digital Journalist cum Social Media Specialist.

The Job

• Curate, package, and produce engaging content tailored for Chinese-language users in Singapore and internationally.
• Conduct news sensing and research to create written and visual stories, as well as analytical pieces, in a clear, concise, and compelling style.
• Generate original content through face-to-face interviews and investigative journalism.
• Leverage understanding of media consumption patterns in social media across the Greater China region.
• Utilize familiarity with popular online media platforms in China; experience with Adobe Creative Cloud is a plus.
• Actively promote and market content across designated digital platforms and social media channels.

Requirements

• Bachelor’s degree in journalism, communications, or a related field, with 3-4 years of experience in news journalism
• Effectively bilingual in Chinese and English, with good writing skills as this is for a Chinese publication
• Strong interest in daily news and current affairs, including knowledge of events in China and Mandarin-speaking regions
• Excellent news sense and analytical skills assess and customise content and writing style for diverse target audiences
• Experience in social media data points, CMS system, Google Analytics, as well as familiarity with Chinese social media platforms such as WeChat, Weibo, Toutiao, TikTok, etc is an advantage.
• Ability to thrive in dynamic, fast-paced environments and adapt to various tasks efficiently
• Effective time management and organizational skills to consistently meet deadlines
• Flexibility to work irregular hours and handle time-sensitive assignments
• Ability to work independently and as a team player

• Must need to work on weekends and Public holidays
• Develop and implement marketing strategies, identify and evaluate business opportunities and foster strong customer relationships
• To be responsible for the planning and implementation of our new product’s launching activities
• To liaise and negotiate with local market personnel & buyers and suppliers directly in India/Bangladesh for products procurement
• To build and strengthen the relationships with buyers, retails personnel and relevant parties to ensure smooth operations of business
• Developing a solid and trusting relationship and communication between major key clients and company
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Provide timely and regular feedback on market spices availability, procurement from various countries to support growth and expansion.
• Evaluate Sharbeswary's current inventory and make suggestions for continuous improvement based on market research and understanding of the purchasing habits consumers
• Establish new sourcing networks and strengthen existing supplier relationships for household and grocery goods desirable to our customers
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Performs other job-related duties as assigned by Company
• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

The RFS Manager will support ad-hoc project requests, vendor engagement, and request fulfilments (among other responsibilities).

Key responsibilities include:

• Overseeing new BAU requests, time-and-material efforts, and customer resource requisitions
• Following the RFS process timeline from initiation to closure
• Regularly reviewing and enhancing the current process
• Ensuring accurate and timely availability of RFS reports, updates, tracking, and closures
• Collaborating with all relevant stakeholders, including internal teams (e.g., sales for pricing), external vendors (e.g., for quotations), and client representatives, to ensure comprehensive service request coverage.

Make an Impact by:

Service Delivery RFS

• Service delivery RFS financial and resource management
• Support RFS and service catalogue requests
• Accountable/Responsible for end-to-end RFS requests/requisitions
• Manage cross functional engagements for RFS
• Act as a focal point for all RFS related queries and issues
• Review RFS transition plans, enhancement milestones and deliverables in consultation with support teams and customer
• Review with vendors and support team to ensure that all RFS tasks and deliverables meet quality and agreed outcomes
• Notify/escalate any ‘out of scope’ variations to services to Program Director / Service Delivery Director (SDD)
• Monitor and improve RFS performance, providing leadership, coaching and tasks management
• Provide regular CDE EWO project RFS dashboarding and reporting

Customer/Vendor Management

• Liaise with third party vendors and other interfacing application team leaders to ensure smooth Business As Usual (BAU) support operations
• Ensure that effective communication on the status updates and tracking of RFS requests and RFS delivered (including monthly or weekly service delivery reports) with the agreed timeframes

Business Development

• Proactively identify opportunities for RFS or improvement of services delivered to the customer and liaise with the Account Manager and Sales Specialist for development of that opportunity

People Management

• Delegate operational tasks effectively by providing clear and specific instructions and goals
• Plan, track and monitor the tasks assigned to the team members
• Participate in leadership activities and providing performance feedback and developmental coaching
• Monitor and improve team performance, providing leadership, coaching, and performance management

Skills for Success

• Minimum Diploma in Computer Science / IT or equivalent
• Good to be certified with ITIL v3 Foundation
• 5 Years of experience in Project management / Operations / Vendor management
• Have working experience with Microsoft O365 and Exchange and ServiceNOW ITSM
• Experienced in IT Managed Services
• Financial Management Experience
• ITSM Service Catalogue Management
• ITIL Service Management
• Good understanding of IT cross competency products in the EUC device

Company Profile
Julian Grey has partnered with a vehicle manufacturer in the logistics industry.


Responsibilities

• Build and strengthen customer relationships to boost turnover, profit, and market share.
• Lead the sales team to achieve top customer satisfaction.
• Align sales and support teams to be market leader.
• Provide product and engineering support, ensuring compliance with company policies.
• Manage the department budgets, and sales commitments.
• Collaborate with marketing, aftersales, and service teams to grow market share and enhance service penetration.
• Ensure CRM tool adoption by sales executives, and drive sales activities including lead generation and account management.
• Analyze market trends and competitor activities to inform strategy.
• Participate in management activities, optimize department organization, and handle recruitment and team development.
• Prepare and manage the annual budget, analyze results, and develop action plans.
• Communicate results and action plans to the team and senior management regularly.

Requirements

• Strong experience in automotive sales.
• Class 3 driving license.

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Please WA Jian Wei @ 87389860
Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

AWS is seeking a Customer Solutions Manager (CSM) to join our Global Financial Services (GFS) team to work with one or more leading FSI customers. As a CSM, you will help customers realize sustained business value by accelerating their customer transformation journey.

Are you passionate about shaping the future of the financial services industry by translating customer’s objectives to actions that realize long-term value through innovation? Do you have the business and technical savvy to earn trust with C-level executives and project team members alike? Have you delivered transformations for large enterprises with global operations, operating as multi-layered hierarchical organizations with complex stakeholder landscapes and decision-making processes?

At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. You are detail oriented, have excellent problem-solving abilities, and an exemplary communicator. Your technical expertise and operational excellence will influence your decisions and help drive robust customer solutions. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. We want you to be passionate about delivering a great customer experience, and to love to reach and exceed goals.

As a trusted customer advocate, you will help large global financial services organizations understand best practices around adopting advanced cloud-based solutions, and how to migrate existing workloads to the cloud. Together with them, you will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS within financial services firms. We are also looking for individuals with a demonstrated ability to think strategically about business, products, and delivery challenges.

As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of your customer's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and technology facets of their cloud transformation journey. You will serve as the customer’s cloud journey coach and voice of customer within AWS, evangelizing customer needs to AWS leadership, product, and engineering teams. You leverage your communication, program management, technical, operations, and transformation acumen to understand your customer's strategic goals, translate them into an executable plan, and deliver successful, often industry changing, customer outcomes on AWS.

Successful candidates are motivated by the customer's long-term success, have a mix of technical and business expertise, are data and detail driven, and have experience delivering large-scale programs. You are a proven leader with the ability to gain stakeholder buy-in, communicate confidently at both the executive and team levels. You collaborate with a wide range of technical and non-technical teams, while navigating across geographical and organizational boundaries. You are a natural problem solver who steers ambiguity and leads autonomously.

Key job responsibilities
Customer Solutions Managers (CSMs) are obsessed with accelerating our customer’s cloud adoption and driving value from investments in the cloud. CSMs have ownership of customers’ cloud enablement / adoption readiness, driving migrations at scale, leading digital transformations, and benefit/ value realization for AWS customers.
For effective adoption of AWS, CSMs focus on driving customers’ people and operating model change. CSMs ensure customer leaders have sufficient knowledge of AWS and establish an education strategy to up-skill technical and non-technical roles across the customer’s organization. CSM’s work closely with customer stakeholders, to define their cloud’s business case, establish a vision / roadmap for their cloud program. CSMs are customer advocates, driving resolution of blockers to migrations and new solutions on AWS by delivering successful proof of concepts and creating paths towards value realization.
For migration success, digital transformation and value realization, CSMs work backwards from the customers’ cloud business case and defines the customer’s cloud migration/ digital transformation strategy which guides people, process and operating model changes for customer success. CSMs defines a detailed plan which includes key milestones collectively owned by Customer, AWS and Partner teams. CSMs partner with our customers to install and mature their Cloud Business Office capabilities, accelerate migrations and broader adoption of AWS at scale. CSMs work with our customers to establish the Cloud Leadership team and broader governance structures to effectively govern both our partnership with the customer, and the customer’s adoption of AWS. With a focus on accelerating adoption, CSMs drive the effective use of mechanisms to improve migration velocity and customers’ ability to operate business applications at scale on AWS, reducing the customer’s time to benefit.
The primary focus for a CSM, is serving as the cloud change agent for our customers, bringing structure, programmatic discipline and thought leadership to drive forward migration readiness, migration velocity and digital transformation/ modernization. CSMs balance bringing best practice AWS learnings to the customer, with the freedom to explore to find innovative ways to help tailor existing learnings and/or build something new that is more relevant and impactful to our customer needs on AWS. Ultimately, the CSM is driven by making sure the customer realizes their goals and ambition on AWS, key obstacles are rapidly unblocked enabling the customers cloud journey to efficient.

CSMs are measured on customer’s success of cloud adoption, based on:
· cloud enablement capabilities installed to drive customers’ People and Operating Model change for effective adoption of AWS. Including, training strategy to upskill technical and non-technical roles across the customer’s organization.
· workloads migrated to AWS, new customer solutions built on AWS, and by the breadth of AWS services employed by the customer.
· customer engagement effectiveness, including writing effective briefing documents and establishing key relationships with stakeholders to drive migrations at scale.
· establishing and managing an outcome-driven adoption plan to realize customer’s account vision and strategy while reporting on customer maturity and adoption progress.

About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

- 7+ years of experience delivering technology initiatives including 3+ years of customer-facing experience delivering technology enabled transformations.
- Cross-functional leadership, collaboration, operations and data-driven problem solving
- Experience of Scrum or SAFe and/or PMP/ PgMP
- Bachelor's degree or equivalent practical experience

PREFERRED QUALIFICATIONS

- AWS Certification(s) with experience delivering AWS and/or other cloud services to realize business strategy
- Experience working with global financial services customers (Banking, Payments, Capital Markets, Insurance)
- Consultancy experience as a technology delivery lead and trusted advisor to external customer(s), with executive-level presence and communication skills
- Versed in Software DevOps and Cloud Operating Models
- Experience working within a public cloud sales organization.

The Audit Manager is responsible for overseeing audit engagements, managing client relationships, and leading a team of audit professionals to ensure the delivery of high-quality audit services. This role requires strong leadership skills, deep knowledge of auditing standards, and the ability to manage multiple engagements simultaneously. The Audit Manager will play a key role in the firm’s growth by contributing to business development efforts and maintaining the highest standards of service to our clients.

Key Responsibilities:

• Engagement Management:Plan, execute, and oversee audit engagements from start to finish, ensuring they are completed on time, within scope, and within budget.
  Review and approve audit work papers, financial statements, and audit reports prepared by the audit team.
  Identify and assess audit risks and develop strategies to address them.
  Ensure compliance with applicable auditing standards, regulatory requirements, and the firm’s quality control policies.
  
• Client Relationship Management:Serve as the primary point of contact for clients during audit engagements, addressing their concerns and providing solutions to their needs.
  Develop and maintain strong client relationships through effective communication and by providing value-added advice.
  Assist clients with the interpretation of financial statements and other audit findings.
  
• Team Leadership and Development:Lead, mentor, and develop a team of audit associates and seniors, fostering a collaborative and supportive work environment.
  Provide on-the-job training, feedback, and performance evaluations to audit team members.
  Promote a culture of continuous learning and professional development within the team.
  
• Technical Expertise and Compliance:Stay current with developments in auditing standards, accounting regulations, and industry trends.
  Provide technical guidance and expertise to the audit team and clients as needed.
  Ensure that all audit engagements adhere to relevant professional standards and ethical guidelines.
  
• Business Development:Identify opportunities for expanding audit services and contribute to the firm’s business development initiatives.
  Participate in networking events, industry conferences, and other activities to promote the firm’s services and attract new clients.
  Prepare proposals and presentations for prospective clients.
  
• Operational Efficiency:Monitor engagement profitability, manage billing, and ensure timely collection of fees.
  Implement and maintain efficient audit processes and methodologies to improve service delivery.
  Contribute to the development and improvement of audit tools, templates, and best practices.
  

Qualifications:

• Bachelor’s degree in Accounting, Finance, or a related field.
• Professional qualification (e.g., CPA, ACCA) is required.
• Minimum of 5-7 years of experience in audit, with at least 2-3 years in a supervisory or managerial role.
• Strong knowledge of IFRS, GAAP, and other relevant accounting and auditing standards.
• Proven ability to manage multiple audit engagements and teams effectively.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficient in audit software and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.
• Willingness to travel as required for client engagements.

As Assistant Manager (Data Analytics), Planning & Performance Insights, Corporate Development (CD), you will assist the Director, Deputy Director, Assistant Directors, and Senior Manager (Data Analytics) of Corporate Development to harness, prepare and analyze external and internal quantitative and qualitative data/information to enable:

a. Corporate and work planning

b. Management decision making and performance management

c. Operational decision support and continuous improvement

d. Departmental data and analytic needs

This role will be focusing on using data and dashboards for systemic care transformation performance monitoring and reporting e.g. MOH health utilization statistics, YH Corporate Key Performance Indicators (KPIs)/Key Results Area (KRA) indicators, Balance Score Card (BSC), value-based care outcomes at all levels. Key responsibilities of this position include but is not limited to:

1. Dashboard creation, updating and maintenance:

a. Develop and maintain interactive dashboards that visually represent key metrics and performance indicators.

b. Ensure dashboards are regularly updated to reflect the latest data and insights relevant to various departments and stakeholders within YH.

2. Stakeholder training and management:

a. Conduct comprehensive training sessions for stakeholders to enhance their understanding and effective use of dashboards for tracking indicators.

b. Provide ongoing support and address any queries related to dashboard functionalities and data interpretation.

3. Creation of specialized management insights reports:

a. Prepare and present specialized management insights reports to inform strategic decision-making processes.

b. Analyze data trends and provide actionable recommendations to enhance departmental and organizational performance.

4. Data processing and data quality management:

a. Oversee data processing and management to ensure high quality and accuracy.

b. Develop and implement data quality policies and procedures to maintain data integrity, facilitating informed decision-making.

c. Collaborate with IT and data teams to streamline data processing workflows and enhance overall data management practices.

5. Management of indicator or target definitions database:

a. Manage and maintain a comprehensive database of indicator definitions and targets, ensuring accuracy and consistency to support effective performance measurement and reporting.

Others

6. You will be accountable for results in any other work deemed relevant by D/CD, DD/CD, AD/CD, SM/CD.