We are seeking a creative and enthusiastic Social Media Specialist to join our vibrant team. The ideal candidate will manage our social media platforms, develop engaging content, and implement strategies to grow our online presence. If you are passionate about storytelling and digital trends, this role is for you.

Key Responsibilities:

1. Social Media Management:Oversee and manage company social media platforms such as Facebook, Instagram, LinkedIn, and others.
   Plan, schedule, and post content to engage the target audience and enhance brand visibility.
   
2. Content Creation:Develop and curate high-quality text, image, and video content tailored to our audience.
   Work with the design and marketing teams to produce engaging campaigns.
   
3. Video Editing:Edit videos for social media using tools like CapCut, Final Cut Pro, or Adobe Premiere Pro.
   Ensure all video content aligns with brand guidelines and appeals to the target audience.
   
4. Community Engagement:Interact with followers by responding to comments, messages, and inquiries in a timely and professional manner.
   Foster a strong online community through meaningful conversations and engagement strategies.
   
5. Analytics & Reporting:Monitor social media metrics such as engagement, reach, and follower growth.
   Prepare reports and use data insights to optimise strategies and content performance.
   
6. Travel Requirement:Be willing to travel for events, on-site shoots, or client meetings as needed.
   

Requirements:

• Diploma or higher in Marketing, Communications, Media Studies, or a related field.
• Proficiency in video editing software such as CapCut, Final Cut Pro, or Adobe Premiere Pro.
• Basic understanding of social media platforms and their respective audiences.
• Creative thinking and strong written and verbal communication skills.
• Ability to multitask and prioritise in a dynamic environment.
• Previous experience (internship or freelance) in social media management is a bonus but not mandatory.
• Open to occasional travel

About MIJ Hub

My Inspiring Journey (MIJ) Hub is a leading and rapidly growing private school and non-governmental organization (NGO) dedicated to transforming the lives of individuals aged 4 to 40 with diverse learning needs. Through our comprehensive educational programs, vocational training, and community integration initiatives, we have been creating positive change locally for over 13 years. As we strive to be the ultimate one-stop center for the special needs community in the region, we are proud to open our first international centre, MIJ International in Kuala Lumpur, Malaysia At MIJ Hub, we are pioneers in innovation.Join MIJ Hub and become part of a vibrant, dynamic team committed to driving financial sustainability, fostering inclusivity, and expanding our reach to make a real difference in the community.

As a Social Media Content Producer you will support the Digital and Content portfolilo to achieve our vision by planning and creating highly engaging content for our social media channels. You will focus on using data and insight to develop a roadmap of social media content that directly links to our users’ needs. You will use existing audience insights, social listening, online trends, competitor research and co-production with our community to develop an innovative roadmap of content.

Key Responsibilities

Social media content creation

• Create and publish engaging social media posts, repurposing content for maximum impact across different platforms.
• Boost digital engagement by testing and optimizing various content formats like reels and stories.
• Design and produce visuals for social media, including videos, reels, graphics, GIFs, and photography.
• Create video content, including filming, editing, and hosting instagram live sessions with experts.
• Attend and support video shoots as needed.
• Write attention-grabbing copy to raise awareness, support the MS community, and drive traffic to our website.

Content planning and scheduling

• Contribute to the ongoing management of the organisational social media content calendar
• Develop social media content plans for Facebook, Twitter, LinkedIn, Instagram, YouTube and TikTok, aligning our business and channel goals with our users’ needs
• Coordinate the co-production of social media content with our community through workshops, interviews and call-outs
• Use insights, data and your creativity to produce multi-channel social media plans that support the delivery of our projects and campaigns

Content and channel innovation

• Keep up with the latest social media trends, platforms, and updates, and share insights with the Digital and Content team to improve our content.
• Use social media research, listening, and keyword analysis to find opportunities to engage our community and meet their needs.
• Regularly analyze competitors, health organizations, and publishers for ideas to inspire and improve our content.
• To ensure to create content that would be applicable to run ads as well

Community engagement and moderation

• Monitor and respond to comments, messages and enquiries on social media in a timely manner, using our brand tone of voice
• Foster positive relationships with our community by directly responding to and contributing towards online discussions
• Partnering with KOLs to endorse or promote products, services, or events via social media

Requirements

• In-depth knowledge of major social media platforms including Facebook, Twitter, LinkedIn, YouTube, Instagram and TikTok
• Must be comfortable in being the face of MIJ
• Able to manage multiple social media accounts of MIJ
• Sound knowledge of principles of good digital copywriting, particularly for social channels
• Excellent editing and proofreading skills
• Strong design skills and ability to produce visual assets using video editing software
• Excellent written and verbal communication skills, with the ability to communicate effectively in a wide range of media and audiences

This is an 8 month contract based in Singapore, English & Japanese language is required due to liaising with Japanese client & counterparts.

RESPONSIBILITIES
Read, analyze, and summarize media coverage of important company issues
Inform the wider team on news cycles and policy issues domestically and internationally, and put them into their local context
Create reports with media insights (including visualization) to assess the impact of different news cycles and inform future strategy
Support the communications team in developing meaningful success metrics for its campaigns and initiatives across traditional (news) media outlets as well as owned, paid-for and earned social media activity

MINIMUM QUALIFICATIONS
2+ years of experience in a media analysis, research, journalistic, communications or related role, or working for a media agency, media analysis firm, a media measurement platform or think tank
Must Have fluency in English and Japanese as this role requires liaison with Japanese speaking counterparts and clients
Familiarity with the media market in APAC
Experience owning multiple deliverables and working in a deadline driven environment
Experience in handling data sets and visualizing data a plus
Experience drafting messaging materials; writing news summaries is a plus
Bachelor's degree in Communications, Journalism, Public Relations, Broadcast, Political Science, Marketing, Economics, Statistics or related field

Job Description:

O+O Service Delivery Manager will be responsible for L’Oreal North Asia & SAPMENA online and offline platform operation including eCommerce, OMS, CRM.

Manage Relationship with business on Run service

• In charge of Run activities for applications or services and conduct business review with business representatives
• Manage escalation from business teams and ensure business continuity and follow till closure
• Manage dependencies and trigger hierarchical escalation protocol as needed ("pending by user, awaiting vendor status" tickets etc.)
• Own critical outbound communications from IT with business
• Conduct or collaborate with BRM for demand management for minor evolutions in alignment with build teams
• Track and ensure business satisfaction and take necessary action to improve CSAT progressively

Monitor and control service delivery

• Take ownership of major incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
• Review ticket backlog (especially aging tickets) on regular basis and prioritize as per SLA commitments when applicable
• Track, analyze and report metrics (SLA and KPI) and take corrective actions as needed for service excellence
• Work with Application management service partner to generate actionable insights to improve system availability and performance
• Ensure Knowledge Mgmt. and build to run practices are followed and regularly conduct audits
• Recommend, monitor, and ensure continuous improvement activities are delivered by AMS teams
• Increase the ITIL compliance for all services delivered by teams (incident, problem, change.)
• Review global process KPIs using power BI dashboard for process excellence and draft process improvement suggestions

The role:

This role not only governs operation vendors to provide daily IT operation support to business users but also requires very hands-on work resolving and preparing incident reports for critical/P1 incidents. It always acts as the SPOC(Single Point of Contact) from the Zone IT Operation team to manage business requirements and expectations for IT Support.

This role needs to work closely with the project team during the new project transition, including optimizing the handover process, redefining the knowledge-sharing checklist, and reviewing and sharing critical incidents post-go-live or under the AMS operation scope.

This role will also need to work closely with the non-digital domain IT SDMs to provide one IT operation support, including but not limited to Infrastructure, Security, Network, and Integration, as well as local digital IT counterparts, Global IT and CDMO, and platform support teams.

Key Job Accountabilities:

• Take the responsibility for all incidents and service requests backlog management post project go-live.
• Ensure all projects well handed over from delivery to operation vendor with the right governance from Zone IT.
• Set up from scratch or optmize exiting process to govern operation vendors provide IT support within aligned SLA per SOW.
• Proactive to drive or initial discussion with internal or external teams to align cross domain support process.
• Responsible for providing consistent monthly/quartly IT operation report to local team and share through IT webinar or email notification.
• Responsible for inbound and outbound data monitoring (API & batch file both) governance, ensure E2E data quality management take in place across all ecosystems.
• Host regular meeting with local team, understand business pain points and address their concern, engage operation vendor to address issue in a timely manner.
• Define and align holiday season support process during Double11, Double 12, X-Mas, Black Friday and New Year.
• Hands on or lead the teams support critical/P1 incidents, including but not limited to find root cause and resolve the issue permanently or set up monitoring process to prevent it happening again.
• Ensure timley notification will be sent/updated to all stakeholders when critical/P1 issue happens or planned/unplanned downtime.
• Account Request management including creation/modification/deactivation and audit support.
• Make sure in-scope applications/websites stability and availability, and improve user satisfaction on the IT operation we provided.
• Follow global standard ITSM policy and streamline to NA&SAPMENA zone, such as move ITSM tool from Jira to SNOW for all in-scope digital applications.

Profile & Position Requirements :

• At least 5 years Online or Offline IT operation experience in multicultural company, preferably with the knowledge of Anchanto, Salesforce, GCP, Tealium platforms support.
• With the mindset of continuous improvement from process governance perspective for leading operation vendors provide contingency IT support.
• Good communication skill in managing key business stakeholders requirements and expectation, and work closely with the other internal/external teams.
• Good time management skill to handle multiple tasks in an aglitiy way.
• Ability to govern operation vendors to manage the high tickets backlog and address high priority tickets.
• Proactive and self-motivated person, a good team player.
• ITIL certification and PMP certification is preferred.

We are assisting a prestigious financial institution in seeking an experienced Relationship Manager for Private Wealth Management. This global financial institution has a robust presence in Asia and is committed to offering comprehensive wealth solutions for high-net-worth individuals. The successful candidate will play a key role in deepening relationships with high-net-worth clients, particularly in the Greater China market.

Role & Responsibilities

• Client Acquisition & Relationship Building: Identify and acquire new high-net-worth clients, nurturing long-term relationships and providing tailored wealth solutions.
• Client Insight & Wealth Planning: Understand clients’ business backgrounds, sources of wealth, and financial objectives to deliver strategic wealth management services.
• Tailored Financial Solutions: Develop customized investment and risk management solutions that address clients’ financing and liquidity needs.
• After-Sales Service: Provide consistent, high-quality after-sales support to enhance client satisfaction and trust.
• Performance & Compliance: Meet annual targets and uphold service standards, ensuring compliance with all company and regulatory requirements.

Requirements

• Bachelor’s degree with a minimum of 10 to 15 years’ experience in private wealth management, serving high-net-worth clients.
• Strong familiarity with the Greater China market, including regulatory and compliance requirements.
• In-depth product knowledge and the ability to interact with clients in the Greater China region.
• Singapore Client Advisory Competency Standards (CACS) qualification required.
• Excellent client-facing, sales, and stakeholder management skills.

If you’re passionate about wealth management and have expertise in the Greater China market, we invite you to apply by sending your CV to [email protected]. Alternatively, feel free to share this opportunity within your network.

**We regret to inform that only shortlisted candidates would be notified

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Glenn Wong | EA Personnel No: R1106685

Job Scope

• Able to coordinate and guide the operations team through the renovation process, provide advice and support, and ensure that the projects are delivered to the best quality, on time and within budget.
• Responsible for direct customer communication from project planning to schedule to completion to ensure customer satisfaction.
• Establish core project management capabilities, including critical skills such as time management, budgeting, scheduling, site supervision, communication, customer service, quality control, safety, documentation and others.
• Work under time constraints to meet specific timelines.
• Ability to handle multiple projects and tasks.
• Communicate with our team of onsite carpenters and follow up with manufacturer's factory with issues that arise on site.

Requirement

• Diploma / Degree in Construction Management / Project Management
• 1 to 3 years of relevant experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

You Make It Great! Great Start Great Future.

At McDonald's, we're a big fan of passion. If you've always dreamt of running a restaurant, we'll gladly show you the way to lead and operate a food business like a seasoned entrepreneur. And when you get there, we'll get you ready for even bigger roles at one of the world's largest food service companies. You're gonna be great here!

As a Restaurant Management Trainee, you will learn to

• Shape the future of McDonald's
• Master million-dollar budgeting, cost management, and inventory planning
• Plan and execute sales building activities
• Take charge of Quality, Service, and Cleanliness assurance within the restaurant operations
• Supervise store operations, cash control, and shift management
• Manage a high-performance team and develop their talents
• Drive recruitment, training, and marketing campaigns

We are looking for people who have

• A Degree, Diploma, Higher Nitec or Nitec in any discipline
• High energy and a strong passion for delighting customers
• Drive and resourcefulness to deliver results
• Strong management skills with the ability to lead and motivate a team
• Able to work shifts, weekends and public holidays (5-day work week)

• 5 Working Days, 9am-6pm, commit on weekend, 2 off per week
  Basic Salary: $2500 - $5000 + Commission
• Location: City Hall

JOB SCOPES

1) Taking care of the bridal boutique for operation and marketing.
2) Conceive and develop marketing strategies, Handling of social media in Facebook, telegram, tiktok, Instagram and so on.
3) Attending to customer enquiries and assist in gown fitting
4) Proactively introduce gowns, accessories, photography and video packages
5) Organize marketing campaigns, related workshops and fashion runway Shows
6) manage appointed supplier of gown & accessories , monitoring production of gowns.
7) Maintain gown & accessories Inventory records

About ALPS

ALPS - a subsidiary of SingHealth, was set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape – making it more sustainable and resilient.

About The Role

As Assistant Manager/Manager, Procurement in ALPS, you will be based at hospital, assist the site lead, supervise a team and work closely with hospital users and ALPS vendors to support in the hospital’s daily operations for patient’s care.

The incumbent will be based in one of the Public Health Institutions.

Key Responsibilities

• Coach and mentor the procurement team in executing the various Tenders/Request for proposals/Quotations to achieve Department KPI.
• Lead and guide logistic team in daily operation of supply management to hospitals.
• Implement the group procurement policy, processes and guidelines, ensuring that they are up-to-date, striking a balance between governance and efficiency.
• Guide and ensure internal stakeholders are able to understand and complying with guidelines.
• Develop strategic sourcing strategies that will support and add value to the functional area.
• Review all procurement activities within Hospital to meet audit's requirement and to minimize risks.
• Anticipate/address pitfalls in procurement process and implement effective measures to mitigate the risks.
• Recommend areas whereby work processes could be streamlined to achieve productivity savings while maintaining adequate govenance.
• Build relationships with key suppliers and to address supplu/performance issues effectively.
• Manage and ensure all Contract are reviwed in timely manner.
• Ensure proper documentations of all procurement activities and to support internal and external audits.

Requirements

• Min. Degree with 3-5 years of relevant procurement and team management experience
• Experience in process improvement, policy drafting and drive cost saving projects
• Ability to lead and motivate team members
• Strong communication and presentatikn skills
• Proficient in SAP MM/Ariba will be an added advantages

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Job Description

Operations Manager / Assistant Operations Manager (Commercial Kitchen) – Service Industry, Based in Singapore

We are sourcing for highly motivated and committed individuals to join our team and support the business and operations of our commercial kitchen projects. The successful candidate can expect to be deployed in one of our major healthcare institutions projects where we provide services such as Housekeeping, Food Plating & Kitchen Cleaning Services.

The candidate must be ready to work hands-on in a fast-paced environment, and have a positive mindset to view the challenges faced as opportunities for growth. The ability to work well in teams is key to achieving outcomes aligned with the business strategy of the company. A rewarding performance-based remuneration package, including an attractive management incentive scheme and career development path will be tailored for the successful candidate.

The Company has extensive experience in providing kitchen support services to various healthcare institutions & commercial businesses, and is embarking on rapidly expanding our business island wide.

Main Responsibilities

• Supervise and coordinate work activities of service staffs in commercial kitchen establishments
• Work closely with management team to set and implement policies, procedures and systems
• Plan and coordinate the operational workflow to achieve operation targets
• To assign duties, inspect work performed by stewards and to ensure conformance to established standards
• To upkeep site cleaning supplies, consumables and equipment to ensure they are available and serviceable at all times
• To train stewards on tasks and daily routines to ensure quality and efficiency
• To prepare monthly report and documentation for management review
• Undertake any other responsibilities/tasks/shift as instructed by the management

Requirements

• Minimum 2 - 3 years experience in managing a team
• High level of flexibility and adaptability and willingness to learn
• Minimum Diploma with Basic English proficiency
• Able to work in a team and independently in a fast-paced environment
• Must be able to work on public holidays and weekends

KEY ROLES AND RESPONSIBILITIES

• Establish / optimize infrastructure design and enhance existing processes to meet business goals

• Plan and coordinate the functions of Infrastructure, Network and EUC

• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted source to management, supervising and evaluating the performance of assigned staff

• Oversee and deliver reliable IT infrastructure, Network, and EUC operations with established metrics, KPIs and SLOs

• Maintain and evaluate Lifecycle management of infrastructure hardware

• Deliver operational excellence and infrastructure best practices for both on-prem and Azure setup

• Identify hardware, software, external service cost estimates, and resource requirements to meet assigned project scopes and objectives.

• Works closely with internal users, partners to proactively manage all Infrastructure, Network and EUC topics and requests

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in Computer Science or Computer Studies or Information Technology or related discipline

• Strong knowledge of hardware and networking

• Minimum 8 years experience

• Ability to work in a team as well as independently

• Ability to communicate across different functions and levels of audiences

• Effective at acquiring an understanding of a problem or situation, with good problem-solving skill.

• Fundamental Cybersecurity knowledge on perimeter defense

• Knowledge in OT setup is an advantage

• Knowledge in architectural and construction industry is an advantage

PREFERRED SKILLS & CHARACTERISTICS

• Independent worker with initiatives, positive attitude and team player

• Good analytical skills and attention to details

• Good verbal and written communication

We’re seeking an experienced and dedicated Condominium Manager to join our team! As a key member of our community management staff, you’ll play a crucial role in maintaining the well-being and satisfaction of our residents.

Responsibilities:

• Oversee day-to-day operations of the condominium
• Engage and manage service providers for repairs and maintenance as directed
• Coordinate maintenance, repairs and improvements
• Manage contracts and performance of service providers through regular physical checks and site walk
• Convene and attend all meetings; prepare minutes and reports for meeting
• Manage budgets, financial records and vendor contracts
• Foster positive relationships with residents, addressing concerns promptly
• Ensure compliance with BMSMA, relevant laws, government rules & regulations and policies

Requirements:

• Degree / Diploma in Estate Management, Building, Engineering/related discipline with minimum 3 years of relevant experience in a similar capacity
• Several years of successful condo management experience will be a plus
• Mature and independent with the ability to lead team to drive results
• Good interpersonal and communication skills
• Proficiency in MS Office and IT Savvy
• Knowledge of BMSMA & understanding of general building defects will be a plus
• Candidate with certificate in Managing Agent Practice will have an added advantage
• Diligent, well organized and committed to excellence

If you’re passionate about creating a harmonious living environment and have the qualifications we’re looking for, we’d love to hear from you! We value diversity and encourage applicants from all backgrounds to apply. Let’s build a thriving community together!

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENT:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Roles & Responsibilities

• Provide management over a portfolio of clients to ensure required filings and submissions to be done by stipulated timeline
• Scheduling, monitor, control, coach, train and develop team members including reviewing of tax computations, GST computations, accounting treatment and preparation of unaudited financial statements in compliance with relevant governing law
• Work with external auditors, resolving any accounting or tax related issues for portfolio of clients
• Develop and inspire a motivated team to be client-centric with competent people skills to engage with clients, response to clients in timely and efficient manner
• Hands on and lead by example

Requirements

• Recognised Degree in Accountancy or equivalent professional qualification (ACCA, CPA, CA etc.)
• Tax Accreditation from SCTP (preferred)
• At least 5 years relevant experience in outsource accounting work
• Analytical with good inter-personal skills
• Good understanding of corporate governance, regulatory compliance and accounting principles

Benefits

• 5 days work week with flexi-benefits
• Growing company means you do not feel stagnant

JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENT:

• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, etc...)
• Executive Health Screening

Job Responsibilities:

• Manage construction planning and scheduling, develop baseline programs, and coordinate with consultants, contractors, and suppliers
• Ensure alignment between project schedules, resources, and budgets
• Identify project risks, delays, and opportunities for optimization, and propose corrective actions.
• Collaborate with clients, authorities, consultants, subcontractors, and suppliers on project-related matters, offering both technical and non-technical solutions and stakeholders to ensure timely project completion
• Prepare and present regular progress reports to management and clients
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Bachelor's degree in Civil & Structural Engineering (Certificates must be recognized by PE Board).
• Minimum 8-10 years of relevant experience in construction planning and project coordination
• Highly experienced and proficient in the use of Primavera P6 for projects planning
• Independent, resulted-oriented and self-driven team player
• Strong analytical, problem-solving, and communication skills
• Salary package commensurate with experience

A Retail Assistant Manager, or Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members. He or she should be in a position to perform different daily job duties depending on the types of products being sold, the number of staff in a store and the size of the retail store.

Responsibilities:

• Achieve personal and department’s sales target on a monthly, quarterly and yearly basis
• Train staff on how to drive sales through consistent development of product knowledge and ensure high level of customer service standards
• Monitor sales performance/customer service standards and take corrective actions as needed
• Resolve customers’ issues and escalate to management if necessary
• Be well verse on various products to guide sale executives
• Ensure compliance to policies and procedures and report concerns to senior management
• Comply with inventory control procedures and maintain stock-count
• Ensure that the retail shop is clean, organised and visually appealing
• Collaborating with other departments to optimise the customer experience and improve store operations

Requirements:

• Basic understanding of sales principles and customer service practices
• Able to speak and understand simple English
• Strong communication and interpersonal skills
• Friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Relevant experience of selling consumer electrical products, bedding, furniture and/or Air-con will be an added advantage
• Able to work retail hours, weekends and public holidays
• Able to attend company-sponsored PWM/OPW training.

We are looking for a Merchant Acquisition Manager (Retail Manager). The Retail business is one of the important channels for DHL to increase revenue (cash) and retail presence in Singapore. The Retail Manager is responsible for developing and implementing our Retail & Access Strategy and to build a strong and profitable network of DHL Express Retail footprint.

Your Tasks

· Formulate strategy on selling DHL products and services to walk-in customer at DHL Express Service Centres.

· Expand resellers footprint and establish trusting and mutually beneficial relationships to tap on the resellers’ network and location to provide DHL products and services to end consumers.

· Review the monthly performance for analysis and conduct service training arrangement.

· Liaison with vendors for the purpose of developing & implementing a strong brand presence (in consultation with marketing) at all retail locations, at the same time, ensuring adherence to company policies & procedures.

· Continuously improve, refresh and revitalize products and services to meet changing customer needs.

· Work with internal and external stakeholders to drive innovation and tools to meet Retail customers demands.

· Lead marketing strategy on DHL products and services to increase new customer acquisition and repeat shipping.

· Management of DHL Resellers partnership in terms of contractual terms, billing and payable commission.

· Provide training to Retail outlet officers on cash/freight collection from walk-in customers.

· Motivate team members to achieve the sales targets that are set monthly. Team manager of Retail Sales team which includes Retail Program Executive, Retail Outlet Officers, Retail Sales Desk Executive.

· Develop IKOs/KPIs with team members and monitor individual performance.

· Conduct monthly review sessions and yearly performance appraisal with all team members in order to monitor and appraise on productivity and achievement.

· Perform Coaching and follow up sessions with all members of the Retail team to monitor development of skills and to identify further areas for training and development.

· Manage the allocation of appropriate resources for team members to achieve Global, Regional and Country objectives and targets.

· Identify training needs and opportunities to develop a highly skilled functional department.

What You Bring

· Minimum of 5 years’ experience in sales management or business/retail development, preferably in consumer/service/retail sector.

· Strong business development and sales skills.

· Good organization, planning and operation capabilities.

· Dynamic and self-driven individual.

· Strong analytical skills.

· Strong display of leadership and team management experience.

Preferably with Degree in Business Management/Administration, Supply Chain and Engineering.

ABOUT US

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need.

SUMMARY

The Manager / Assistant Manager, Digital Marketing is responsible for the development, management and optimisation of HCSA Community Services’ online fundraising and digital marketing strategy across various online channels.

The position plays a crucial role towards HCSA’s financial sustainability, by leveraging digital platforms to drive donations, and maximising fundraising opportunities across various channels.

DUTIES AND RESPONSIBILITIES

Online fundraising campaigns (digital/social media)

1. Develop and execute online fundraising strategies to engage donors and generate financial support for our community services

2. Plan, manage and optimise online fundraising campaigns across multiple platforms, including but not limited to websites, social media, email and crowdfunding

3. Create compelling fundraising appeals, stories and content to inspire donations and engage supporters

4. Utilise data-driven insights to optimise fundraising campaigns, track performance metrics and identify future opportunities

5. Leverage on marketing automation for donor engagement and retention

6. Manage our fundraising campaign budgets to ensure cost-efficiency

Website management

1. Manage overall content, UI/UX and SEO on HCSA websites, with inputs from the respective content owners

2. Oversee the redevelopment of the main website, with eCommerce, payment gateway and conversion tracking functionalities

Others

1. Collaborate within the team and across functions/programmes, to integrate online fundraising with offline fundraising, and align holistically with broader organisational initiatives

2. Stayed informed about emerging trends in philanthropy, online fundraising, digital marketing and user behaviour, incorporating innovative strategies to enhance fundraising effectiveness

3. Other marketing support as needed

QUALIFICATIONS

Experience and Education

1. Proven experience with a track record of successfully managing online fundraising, eCommerce or digital marketing campaigns

2. Strong understanding of digital marketing and fundraising fundamentals and tools — including UI/UX, Google Analytics, Google Tag Manager, SEO, SEM, programmatic ads

3. Excellent written and verbal communication skills, with the ability to craft compelling fundraising appeals and donor communications

4. Analytical mindset with the ability to interpret data, track performance metrics, and make data-driven decisions

5. Proficiency in Wordpress CMS, Elementor and CiviCRM is an advantage

6. Proficiency in fundraising systems and platforms, such as crowdfunding platforms and donor management systems, is an advantage

7. Proficiency in Adobe Creative Cloud software (Illustrator, Photoshop, InDesign, Premiere Pro, etc.) is an advantage

8. Bachelor’s degree in Nonprofit Management, Marketing, Communications or related fields; postgraduate qualifications are a plus

9. Non-degree holders with a strong track record and demonstrated proficiencies will be considered

Other Requirements

1. Passion to work in the social services sector, and advance the interests of vulnerable groups in the community

2. Strong interpersonal skills and a team player with the ability to build relationships with donors, supporters, and team members

3. Highly organised with the ability to manage multiple projects and deadlines effectively

Work Arrangement - Full -time; Permanent

Salary commensurate with experience.

OVERVIEW & IMPACT:

Samsung Electronics Device Solutions is a global leader in Semiconductor Industry. Regional Headquarters in South East Asia - Samsung (Device Solutions) team in Singapore is seeking a talented & committed and versatile Human Resources professional to join the South East Asia (SEA) Human Resources team to support our employees in Singapore. This role will be responsible for the day to day HR operations of the R&D business entity based in Singapore.

This role primarily focused on providing the day-to-day HR services and deliverables in Singapore. Incumbent will serves as a trusted partner and advisor to both our employees & Management. Incument will work closely with HR peers and shared services team in the HR & Administrative domain.

This single contributor role reports to the HR Team lead and is responsible for HR & Administrative operational work including & not limited to Employee Engagement & Wellness, Learning & Development, Office and Facilities Management and other projects activities as required.

Job Description

Responsibilities:

• Perform comprehensive spectrum of HR functions that helps to improve overall Employee Experience in the Organization.
• Delivers effective HR services and conducive office environment by partnering with internal stakeholders
• Responsible for Employees Wellness & Engagement initiatives and activities, Company level Townhall events, Learning & Development, Office and Facilities Management.
• Manages Employee Communications and Employees relations matters
• Responsible for employee events e.g. Employee wellness programs, Company events.
• Responsible for Company Office Security & Health and Safety Management.
• Handle all other HR Project and Administrative matters and undertake tasks as assigned by management

QUALIFICATIONS & REQUIRED SKILLS:

Requirements:

• A diploma or degree in Business Administration, Human Resources management or equivalent.
• Minimum 7 years of relevant experience in HR Generalist with Office Administration or equivalent
• Good knowledge of Singapore employment law and HR best practices
• Strong HR operational skills with an eye for detail and comfortable to provide support in administrative duties, employee communications and organizing employees activities and events.
• Ability to work independently with high level of commitment and resilience and versatility
• Resourceful, organized with result-oriented mindset. Able to work in a fast-paced working environment.
• Experience with using the Workday system will an added advantage

Responsibilities:

• Formulate and execute strategic procurement and contract management support for all directly invested projects.
• Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.
• Review cost assumptions for new projects.
• Support Risk Management by screening and strengthening contracts, procurement practices, and SOPs for joint-venture projects.
• Attach to project companies for short durations to provide procurement and contracts management support.
• Review project Procurement and Contracts Management Policies and Processes for compliance with Group policies.
• Oversee and resolve delayed and disputed costs, including variation claims.
• Develop and implement strategies for managing Extension of Time (EOT) claims, providing comprehensive support throughout the process.
• Provide assistance and guidance to other departments on procurement activities, ensuring compliance with the Group’s procurement policies and procedures.

Requirements:

• Degree in Building, Quantity Surveying, or a related field, with a minimum of 7 years' experience in a similar capacity.
• Relevant experience in preparing Tenders for Building, Civil & Infrastructure, and interior design works across infrastructure, industrial, residential, and commercial projects.
• Familiarity with Contracts, Law, and local legal requirements, with strong contractual and pricing knowledge in Vietnam, Indonesia, and China being an advantage.
• Professional qualifications from recognized Quantity Surveying bodies (e.g., SISV, RICS, MRICS) are preferred.
• Willingness to travel as needed.
• Open to candidates from Developer, Consultancy, or Contractor backgrounds.
• Regional exposure is a plus.

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team
• Comprehensive Leave Packages (e.g: additional leave, birthday leave, eldercare leave, marriage leave & gift, etc...)
• Annual Executive Health Screening

Job Responsibilities:

• Assist the Project Director (PD) with various project functions, encompassing project management, site supervision, and risk control, to ensure the successful achievement of project objectives
• Manage and supervise project execution, ensuring site progress is monitored closely and projects are completed on time and within budget
• Ensure strict compliance with safety regulations and the latest Workplace Safety and Health (WSH) Act provisions throughout all project stages
• Implement robust cost control measures to ensure projects are completed within budget, optimizing resource utilization and adhering to project schedules
• Provide leadership and guidance to project teams, fostering a culture of excellence and accountability
• Collaborate with relevant stakeholders to address any project-related challenges or issues effectively
• Maintain up-to-date knowledge of relevant authorities' requirements and regulations, ensuring full compliance at all times
• Ad-hoc duties as assigned by superior(s)

Job Requirements:

• Bachelor's degree in Civil & Structural Engineering (certificates recognized by the PE Board)
• At least 10 to 12 years of experience in extensive experience in Civil Engineering and Infrastructure works, with a strong focus on the construction of underpasses, ramps, cut & cover tunnels, roads, and rail projects
• In-depth knowledge of relevant authorities' requirements and regulations pertaining to construction projects
• Proactive, with a strong sense of responsibility and exceptional interpersonal skills
• Self-motivated and dynamic, with a proven ability to thrive in a demanding work environment
• Capable of working independently and effectively under pressure, while also being a valuable team player
• Proficiency in project management software such as Primavera, Microsoft Projects, and AutoCAD is advantageous
• Salary package will be commensurate with experience

Job Description:

• Key channel of communication for customers and act as escalation in the event of customer issues
• Maintain good customer relationship to ensure that customer’s needs and expectations are met
• Organize internal meetings, discussions etc. to address issues which will affect program deliverables
• Planning and execution to prepare the organisation for customer’s Product Lifecycle Management
• Report project status, issues and implemented solutions
• Lead Value Engineering Activities & Project Management
• Liaison for customer visits
• Comply and follow all procedures within the company security policy
• May perform other duties and responsibilities as assigned

Job Requirements:

• Candidate must possess at least a Bachelor’s degree in Business Administration or Engineering or any field
• At least minimum 3 years project management experience for OEM/ODM business
• Proficient with Microsoft Office especially Excel
• Excellent communication and problems solving skills
• Strong operational knowledge
• Willing to perform overtime

Interested applicants, please send in your resume stating your date of availability, current and expected salary.

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.