Job Description:

Roles & Responsibilities:

• To support day-to-day operations in warehouse, monitor and coordinate deliveries and shipment.
• To prepare all documents required for inbound and outbound cargos
• To report and inform customers or any cargo discrepancies
• To perform receiving process for all inbound cargos
• To assist on customers’ inquiries via phone call or email.
• To ensure all inventory transactions are completed within the timeline and maintain stock accuracy.
• To send daily/monthly inventory reports to clients on a timely basis
• To upkeep and file related documentations on time and accurately. (E.g. Goods receipt notes, shipping documents and inventory records etc)
• Perform warehousing standards for quality management systems
• Formulate business process solutions to innovate current business processes
• Any other ad hoc duties assigned

Requirements:

• Relevant working experience in the logistics industry
• Ability to work in a dynamic and fast-paced environment while maintaining a positive attitude and providing exemplary customer service
• Possess communication skills
• ITE certificate or Diploma holder
• About 2 years of working experience
• Demonstrate ability to handle work professionally, independently, and efficiently with people person mindset
• Possess effective organizational and follow-up skills, paying attention to detail
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

We are as reputable financial institution dedicated to providing money exchange and money transfer services to our customers. As part if our commitment to excellence, we are seeking dedicated individuals to join our team.

As a HR Assistant, you report directly to the management. Your main duties includes:

• Assist with day to day operations of the HR functions and duties
• Apply/renew/cancellation of work permit
• Staff Scheduling
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc)
• Communicate with public services when necessary

Requirements:

O levels and above ( Fresh School Leavers welcome)

Responsibilities:
- Receive biological samples from customers for NGS Sequencing.
- Prepare sequencing libraries, perform quality assessment and perform sequencing runs.
- Analyze sequencing data and report results in a timely manner.
- Assist in ensuring proper documentation of all processes including report of sequencing services conducted.
- Interact with bioinformaticians and evaluate bioinformatics output.
- Maintain lab equipment & documentation in accordance with quality requirements of ISO and CAP accreditation standards.
- Other ad-hoc projects as required by the superiors.

Requirement:
- Bachelor's degree or above in Biology, Genetics, Molecular Biology, or related fields.
- Hands on NGS experience is highly desirable.
- Familiar with real time PCR, bioanalyzer, sequencing assays.
- Possess strong analytical skills and a detail-oriented mindset.
- Dedicated, down-to-earth, able to independently complete experimental work, with good teamwork spirit and communication skills.

The Job

The role is responsible for planning, escort and provide support to clients while they are being transported from one location to another. This role is requires to be organised and alert, in order to study the effectiveness of plans and solutions. Someone who is expected to oversee a transport team, and work with staff and partners to carry out work process.

Responsibilities

• Managing client referral and conducting home visits to assess eligibility for intake into Medical Escort & Transport services.
• Assist to load and unload clients / members onto the transporter using the wheelchair.
• Assist in performing the National Means Testing (NMTS).
• Participate in quality improvement audits and activities (If required).
• Conduct daily documentation of clients’ vitals, attendances, participation in activities and other significant events or care treatments.
• Daily Escort duties with clients / members for their clinical appointments.
• Escort and provide support to clients during their transport from their home to the centre and vice versa.
• Handling Medical Escort Transportation (MET) hotline and following up calls with clients / members.
• Compiling and providing timely submission of reports to the management and relevant external agencies for continuity of care.

Other Ad-hoc Duties

• Befriending with elderly of the proposed residents and assisting to their needs.
• Plan and conduct social, recreational, and educational activities to elderly members.
• Prepare monthly Medical Escort Transportation (MET) reports.
• Prepare, revise, and improve standard operating policies and practices for the efficient and effective operations of the Medical Escort Transportation.
• Ensure safety compliance with all regulatory and standards requirements.
• General Admin duties assigned, ad-hoc assignment.
• Any other tasks related to the Charity’s activities as assigned by direct superior.

Requirement

• At least Diploma/Degree in any discipline.
• Related qualification in working with the elderly / in the social sector / training in gerontology.
• Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker clients.
• Proficient in Microsoft Office.

COMPANY DESCRIPTION

CrimsonLogic, part of the PSA Group, is a global technology company that digitalises and simplifies global trade for businesses and governments around the world through intuitive and delightful solutions.

With over 35 years of experience advancing trade facilitation, compliance, port operations, government services and logistics, we push the boundaries of technology with insightful innovation and deep domain expertise of global trade driven by customer-centricity at our core.

Having pioneered the world's first single-window trade facilitation system, we continue to drive the digital transformation of global trade in over 40 countries with sustainable, impactful solutions for a more seamlessly connected world.

RESPONSIBILITIES

• Attend and respond to incoming Calls, Emails and Call-Back requests,Live Chats (if applicable to the supported Project),
• within Service Levels and to deliver pleasant Customer Experiences• Logged all calls reported into the case management system
• Follow-up on all outstanding cases till closure
• Maintains and accurately update customer's enquiry, problem andresolution into the case management system

The following would depend on the experience of the candidate and on needbasis:

• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

• Minimum 1 year of call centre experienc
• Customer service / Soft skill
• Good communication skills (speaking and writing) ability to multi-task e.g. on the call and keying into the ticketing system at the same time. We operate on a leveraging shared model where CSOs/Agents support more than 1 project.
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Contact Centre via phone, email, online and digital platform.
• Tech savviness candidates are preferred as we deal with usage guidance and simple troubleshooting.

Must-have skills

• Good Communication

Preferable skills

• Knowledge from Contact Centre Environment

Job Description

• Order taking and processing of Wet Market, Supermarket and/or Food Service customers' orders
• Handle customer enquiries and feedback
• Customer Account servicing
• Update pricing and allocation of stock in ERP system

Job Requirements

• Min O Level with 2 years similar experience
• Meticulous and organised individual
• Excellent interpersonal skills
• Mandarin language essential due to product (pork) and customer base.
• Proficient in MS Office
• Microsoft Dynamic (Navision) knowledge will be an advantage
• Able to work on Saturdays & Public Holidays
• Alternate Saturdays (9.00am to 6.00pm)

Job Description

Main Responsibilities

· Verify daily sales record and bank in of sales proceeds

· Updating daily sales record in DPR file and sales report file (inclusive sales collection and credit card commission entries)

· Handle daily documentation and filing

· To handle customers queries related to sales / membership / overcharges etc

· Update food deliveries sales

MONTHLY

· Assist in month end closing, preparation of accounts schedules and reports

· To assist in monthly stock count / financial clearance if required.

· Process Accounts Receivable claim of vouchers, marketing funds and other receivables

· Ensure all sales transactions are recorded and updated in accounting systems

· Co-ordinate and process inter-companies billings and update in accounting systems

· Perform bank reconciliation and P$ reconciliation and month end E-point POS consolidation

· To assist in monthly sales statistics survey

YEARLY

· Assist in year-end audit and preparation of audit schedules

· Prepare and assist in GTO sales statement for audit

· To perform any other Accounting duties as and when task by Accounts Executive.

Requirements

· Candidate should possess at least ’N’ or ‘O’ level with accounting

· At least 1 year of working experience in retail or FMCG industry

· Fast learner, ability to work within given deadlines

· Possess good interpersonal and communication skills

· PC literate, knowledge in basic Accounting software and MS office software

· Knowledge of Navision is an advantage.

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

· Cashiering duties;

· Guide residents to make S&CC payment on e-platforms;

· Attend to residents on feedback matters as part of the front line customer service team;

· Assist in cases creation in the system;

· Follow up with residents on the progress of the cases that have been attended by the estate team or other department (case by case) prior closing it in the system;

· Liaise with other team members from other departments pertaining to the feedback or queries cases;

· Assist with Facilities Booking matters;

· House visits;

· Any other duties assigned by the Supervisor.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

Job Location: Bukit Panjang/Serangoon/Yew Tee/Outtram Park

Working Hrs: 44hrs/week

Responsibilities:

• Supervision of construction activities to ensure compliance with regulations and client requirements.
• Liaison with main contractors, architects, and engineers for the approval of shop drawings and resolution of site issues.
• Management of site safety in accordance with Ministry of Manpower guidelines.
• Attendance at site meetings and preparation of meeting minutes.
• Monitoring and reporting on the progress of rectification works and quality of materials.

Qualifications & Requirements:

• Diploma in Civil/Structural Engineering or an equivalent qualification from a recognized institution.
• Minimum of 5 years of relevant experience in construction supervision, preferably in addition and alteration works.
• Registered RTO with the Building and Construction Authority (BCA), Institution of Engineers Singapore (IES), or Association of Consulting Engineers Singapore (ACES) is preferred.
• Relevant experience in site supervision and project management.

Skills & Knowledge:

• Good understanding of construction drawings and specifications for Structural and/or Architectural works.
• Familiarity with the Singapore Building Control Act and Construction Regulations.
• Skills in maintaining proper updated records of all works done, including tests, inspections, and safety reports.
• Capability to resolve site problems and liaise effectively with contractors and other stakeholders
• Knowledge of construction safety guidelines and the ability to ensure compliance with safety management systems.

• To Check all drawings, specifications and schedule of works as per the contract document and reporting the discrepancies to consultant and contractor in order to avoid progress delay.
• Full-time site supervision and inspections to ensure that all structural works are carried out as per approved specification and also as per drawings with approved material in an appropriate sequence and methods.
• Inspect and monitor quality of architectural finishing materials delivered to site and quality of workmanship
• Carry out supervision and co-ordination of architectural works of the project and shall exercise all reasonable skill, care and diligence in discharge of the contract.
• Assist RE in supervision and inspecting all structural works.
• Assist CPM in site progress and update proper site records about the progress of work and documentation.
• Attend site meetings and site walks with clients and consultants.
• Ensure timely submission of shop drawings, method of statement, other technical submissions, material samples and trade demonstration by the contractors.
• Assist and co-ordinate with consultants to resolve any technical and interfacing issues.
• Familiar in consultant Quality Management System and make proper documentation for QMS audit to comply HDB audit.
• Liaise with contractor on work schedule, progress, work quality and quality control etc.,
• Witness and verify any field test carried out on site.
• Monitoring Site Instrumentation report (Settlement marker, Vibration report, Noise meter).
• Update Monthly progress report and daily site activities report.
• Enforce quality control, Safety management, Vector control and tidiness of the work site.
• Update monthly Consultant Safety and Vector report.

About the Role:

· Perform warehousing and operations related administrative duties, including transactional processing in system, and reporting.

Roles and responsibilities:

Operations

· Responsible for inbound receiving and put-away, outbound order pick and pack, and value-add operations.

· Value-add

o Perform physical packaging of equipment from returned consignment and put-away after completion.

o Labelling of new training models and other equipment for easy identification.

o Perform physical replacement of dirtied/damaged packaging materials, such as carton boxes and zip-lock bags.

· Perform system processing, such as transaction posting, uploading of documents, and generate delivery/collection document.

· Liaise with transporter for delivery/collection arrangements.

· Liaise with Operations Support on orders matter.

Stock Count

· Participate in periodic cycle count and, when necessary, full stock-take – performing physical count or stock reconciliation as assigned by Team Lead.

Performance

· Meeting set KPI targets.

· Strict Compliance with OSP QMS and maintain zero non-conformance.

Other Tasks & Responsibilities

· Maintain proper housekeeping in the warehouse.

· Responsible for proper maintenance and serviceability of operations equipment.

· Support in team/department level projects when necessary.

· Any other duties as assigned by the Team Lead or Manager.

About Olympus:

Our purpose at Olympus is to make peoples’ lives healthier, safer and more fulfilling. We do this through innovation. As a technology pioneer, we design and deliver solutions across our Medical division that make a positive contribution to society.

Our products are used to capture the medical and diagnostic images of our world, from the microscopic to the endoscopic. They are instrumental in furthering research, and for travelling inside the human body to help diagnose, treat and prevent illness.

Our commitment to customers and our social responsibility is the cornerstone of everything we do.

Why work at Olympus?

At Olympus, we are dedicated to fostering a high-performing culture, a collaborative environment, and enabling everyone to shine. Our common values of Patient Focus, Integrity, Innovation, Impact and Empathy, form the foundation of our culture and guide our behaviour, where our people feel like they are making a difference every single day.

Not only will you benefit from a meaningful, rewarding and challenging career, you will have access to a range of benefits:

· A competitive salary package including AWS and Variable Bonus

· 18 days of annual leave in your first year

· Health and Wellbeing initiatives (Annual Medical Checkups, Flu Vaccinations, Dental benefits, and Employee Assistance Programs)

What we are looking for:

· Minimum GCE ‘N‘/‘O‘ Level, preferably with formal training in warehousing or logistics management.

· Good knowledge of warehouse processes.

· Hands-on, meticulous and a keen learner.

· Take initiatives at work.

· Good interpersonal skill.

· Good team player.

· Able to work indepently with minimal supervision.

· Good verbal and written communication.

· Ability to operate material handling equipment including pallet jack and electric order picker.

· Ability to lift heavy loads of up to 25kg.

· Knowledge of GDPMDS standards will be an advantage.

· Working knowledge in Sales Force system will be an advantage.

· Working knowledge in MS applications including Excel, and Outlook.

· Minimum 2 year working experience in warehousing.

Apply Now:

To submit your interest in this opportunity, select “Apply for this job”.

In the meantime, follow us on:

· LinkedIn - Olympus APAC

· Company website - www.olympus.com.sg

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

As the Head of Finance, you will develop and manage the Country Finance and Controlling functions, with the objective of supporting the management decision-making process and contributing to the achievement of the business objectives, whilst meeting regulatory requirements, overall Finance guidelines, legal framework and accounting standards.

Responsibilities:

• Set directions and strategies for controlling and accounting for the country to ensure that financial transactions, policies and procedures meet the organization's short and long-term business objectives and are conducted in accordance with regulatory standards
• Provide leadership in the definition of local finance & controlling strategy, policies and procedures within overall Country context, underpinning the success of the business
• Ensure accurate, transparent, relevant and timely management reporting to division and executive board, including financial (CREST) and operational data
• Continuously improve financial processes, systems, tools and techniques
• Take appropriate measures to remedy financial risk
• Ensure proper billing and cash collection processes are in place
• Evaluate investment and acquisition business cases and co-ordinate the review and approval process in compliance with the DPDHL policy
• Analyzes complex issues in finance and significantly improves, changes or adapts existing methods and techniques
• Promote cost efficient operations with focus on identifying cost saving measures
• Support yield initiatives to drive quality revenue and improve margins
• Support country rollout of CIS / CIM programs through promotion and facilitation
• Accountable for Directorship responsibilities for the subsidiary business
• Act as a financial advisor for cross-functional projects to support appropriate investment and financial analysis
• Support Regional Financial Management in Finance projects and initiatives, such as with pilot programs
• Recruit, manage, motivate, coach and develop key members of Finance team
• Provide clarity on future direction, roles and accountabilities to the Finance team
• Develop and drive a high performance service culture within the Finance Department, generate commitment, motivation and enthusiasm to company and business units

Requirements:

• Degree in Accounting / Finance, preferably with MBA & audit qualification
• Professional accountancy qualification (CPA or equivalent)
• 15 years’ experience in various general finance functions accompanied by a wide experience at senior level, preferably in logistics / transportation industry or multinational companies
• Proven ability to manage and lead the team through deep knowledge of finance processes and tools

Job Description:

• Minimum 8 years of architectural experience with recognised Diploma in relevant field, and at least 5 years of experience in construction supervision for projects of similar scale and complexity in local context.

• Work as Resident Technical Officer to our LTA projects, to assist and report to RE and SRE to monitor all site activities, and any incident, including near-misses. Report any non-compliance to RE and Qualified Person Supervision (QPS).

• Assist Engineer in carrying out supervision for related works include but not limited to replacement and extension, construction and reconfiguration of viaduct/ bridge works, and associated civil works, proposed new flexible pavement and infrastructure, re-alignment of roadways, fencing and construction.

• Prepare daily reports at regular basic and as required by clients.

• Supervise all construction activities and ensure compliance to all plans/drawings, risk assessment and specifications.

• Willing to work on rotation shifts.

• Ensure compliance to all health and safety policies.

• Ensure that contractor and their subcontractor comply with client's safety requirement, and safety checklists are follow.

• Reject poor quality of works at site and inform RE to raise non-conformance notice.

• Assist RE to manage and maintain records and documentation on field or site changes and to monitor adherence to construction schedule.

• Carry out standing supervision for critical site activities based.

• Preferably PR and Singaporean.

Responsibilities:

1. Assist M&E Engineer, Superintending Officer Representation (SO Rep) and Resident Engineer (RE) in the supervision and quality assurance of construction works on site
2. Provide standing supervision as and when required by the M&E Engineer, SO Rep and RE
3. To ensure all installation methods and material used are in accordance with the approved drawings and specifications
4. Liaise with the Contractors/ sub-contractors and other Resident Technical Officers (RTO) in the coordination of site works
5. Highlight discrepancies, resolve site M&E issues and monitor site progress
6. Feedback site progress and irregularities to M&E Engineer, SO Rep and RE
7. Attend site meetings, site inspections, testing and commissioning
8. To check as-built drawings to tally with site installation
9. Ensure the contractors maintain work safety, cleanliness and tidiness of the site
10. Documentation of site records, ie. Inspection records, T&C records, site meetings etc.
11. Aware of the potential and actual OH&S hazards of his activities at the workplace and to highlight / communicate to the PM when he knows of any irregularities. He shall be aware of his individual OH&S obligations by ensuring that he is adequately equipped with appropriate safety gears, by observing closely to all safety rules / regulations / procedures at site and by attending all relevant site safety trainings.

Requirements

1. Diploma in Electrical/ Mechanical or Building Services Engineering from local Polytechnic or other tertiary institutions of equivalent standing
2. Minimum eight (8) years of M&E work experience as a Resident Technical Officer
3. Conversant in local construction practices, air-conditioning, electrical, fire protection, plumbing and sanitary services.
4. Good co-ordination skills
5. Good analytical ability with strong verbal and written communication skills.
6. Self-motivated, proactive and team player
7. Past work experience in healthcare/residential/institutional projects is preferred.

PLAY, GROW and WIN

To be a part of Virtuos means to be a creator and aim at excellence.

At Virtuos, we harness the latest technologies to make video games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.

Virtuosi are a team of experts – people who have come together to share their mutual passion for producing high-quality games. People who share the same enthusiasm in exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.

As a group, Virtuos has become a recognized leader in its field, has been growing faster than its peers have in recent years, and is pursuing an aggressive global expansion strategy. To this end, we are seeking an experienced Management Trainee - Group who can join our team and help pave the way towards our new goals.

Key Responsibilities:

1. HR Strategy & Leadership:Develop and lead the implementation of the company’s HR strategy aligned with the overall business strategy and objectives.
   Act as a trusted advisor to the CEO, leadership team, and department heads on people and organizational matters.
   Lead HR initiatives that contribute to business growth, enhance organizational capabilities, and drive employee satisfaction.
   
2. Talent Acquisition & Workforce Planning:Oversee talent acquisition efforts, ensuring that the company attracts and retains top-tier talent at all levels.
   Drive workforce planning, identifying current and future talent needs and ensuring the right resources are in place to meet business objectives.
   
3. Organizational Development & Culture:Shape the company culture to promote innovation, inclusivity, collaboration, and high performance.
   Lead organizational development initiatives to enhance employee engagement, leadership development, and succession planning.
   Ensure a healthy and productive work environment that fosters employee satisfaction and well-being.
   
4. Performance Management & Development:Oversee the performance management process, ensuring the alignment of individual goals with organizational objectives.
   Design and implement programs for employee development, training, and career progression.
   Provide coaching and guidance to leaders in managing their teams and improving performance.
   
5. Compensation & Benefits:Lead the development and management of competitive compensation and benefits programs that support talent retention and attraction.
   Ensure compensation structures are aligned with market trends, company objectives, and equity across the organization.
   
6. Diversity, Equity, and Inclusion (DEI):Champion diversity, equity, and inclusion efforts, ensuring these principles are embedded in company policies and practices.
   Develop initiatives to foster an inclusive environment that values diversity and encourages employees to bring their full selves to work.
   
7. Employee Relations & Compliance:Oversee employee relations efforts to ensure a respectful, fair, and safe workplace for all employees.
   Ensure compliance with labor laws, regulations, and company policies.
   Resolve employee conflicts and manage grievance processes effectively.
   
8. HR Technology & Analytics:Leverage HR technologies to streamline HR processes, improve efficiencies, and enhance the employee experience.
   Utilize data analytics to provide insights and recommendations on key HR metrics, including retention, performance, and employee engagement.
   
9. Succession Planning & Leadership Development:Develop and implement a comprehensive succession plan for key roles within the organization.
   Lead leadership development programs that nurture future leaders and provide continuous growth opportunities.
   

Qualifications:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s degree or HR certification preferred).
• Experience: 10+ years of HR leadership experience, with at least 5 years in an executive role (such as VP of HR or CHRO).
• Skills & Competencies:Strong leadership, strategic thinking, and decision-making abilities.
  In-depth knowledge of HR best practices, labor laws, and compliance regulations.
  Proven ability to align HR strategy with organizational goals.
  Exceptional interpersonal and communication skills, with the ability to influence and build relationships at all levels.
  Expertise in compensation, talent management, succession planning, and employee engagement.
  Experience with HR technologies and data analytics tools.
  Commitment to promoting diversity, equity, and inclusion in all aspects of HR.
  

The IT Support Officer will ensure the integrity and stability of in-house ICT systems that support key organisational functions across the client business. This will be achieved through supporting, maintaining and optimising ICT software and hardware, desktop and printing, and local and enterprise applications and associated operating systems as required.

Reporting to the Regional IT Manager, the IT Support Officer will provide 1st and 2nd level frontline support and services for the client business – also expanding to Navitas’ group ICT operations and will be proactively involved in the support of the client’s LAN, hardware, server and client operating systems and applications.

This position is an IT Support Officer within the Navitas Global IT Team based at Curtin Singapore. This position will primarily be based at the specified home campus, but may be required to work at any Navitas facility and will involve some evening and weekend work and on-call support.

Key Accountabilities:

The IT Support Officer will be responsible for, but not limited to:

- Providing frontline support, training, and ongoing troubleshooting assistance to all staff for bespoke client and group wide ICT systems

- Ensuring an exemplary level of support is provided to key stakeholders through strong, proactive engagement and communication – keeping stakeholders always advised with developments in relation to queries and issues using verbal and written mediums.

- Configuring all end user devices in line with Navitas policy, and supporting machines within the client’s environment (including the wider university’s computer labs)

- Maintaining a regular, accessible presence on home campus to ensure stakeholders are well supported with hardware and student technology request needs

- Procuring necessary IT equipment for the home campus and ensuring the asset management system is kept current with incoming, outgoing, and reissued hardware and software within the client company to successfully align with asset lifecycle management goals.

- Identifying, demonstrating, and assessing new developments and technologies and their relevance and potential impact on the client company and the wider Navitas IT group.

- Taking ownership of and managing the triaging and resolution of tasks in relevance to the specific client in UPA IT, using Navitas IT Service Desk.

- Ensuring client IT knowledge base is up to date, relevant and structured via categorisation and scheduled revision of in-place processes

- Assisting with the implementation of new technologies and systems introduced to the client company and wider Navitas IT group.

- Sharing knowledge and proactively supporting other IT team members in the client company and the wider Navitas group via Teams and Jira

- Being the local subject matter expert on required systems.

- Assisting the Regional IT Manager as required.

Qualifications and Selection Criteria:

Essential

- Demonstrated excellent customer service and effective communication skills, including telephone, written and face to face interactions.

- 1+ years’ experience in a service desk or more complex IT environment with corporate 1st and 2nd technical support.

- 1+ years’ experience with Microsoft 365, Active Directory, and SharePoint.

- Proven technical knowledge of PC operating systems including Windows, Linux and Apple OS, and familiarity with commonly used application packages.

- The ability to work autonomously, and work effectively on their own as well as in a team environment.

- Attention to accuracy and detail with strong organisational and analytical skills.

- Confidence interacting with a large range of internal and external stakeholders, such as key executives and staff.

- Comprehensive knowledge across a broad range of IT hardware and applications.

- Experience leading and facilitating information to a non-technical audience.

Desired

- IT Diploma or other equivalent tertiary qualifications; or an equivalent alternate combination of relevant knowledge, training and/or experience.

- Sound knowledge of IT Service Management concepts, preferably ITIL ITSM.

- Bespoke application support experience

- Intune, SCCM and endpoint management experience

- Relevant industry specific qualifications in Microsoft, ITIL, Cisco

- Experience in interacting with international students

Job Description

• Managing inventory and warehouse equipment.
• Overseeing the production of goods to meet timelines and standards.
• Coordinating processes with all departments and point persons involved.
• Creating reports and analyses for reporting to management.
• Optimising transportation and delivery processes.
• Managing conflicts such as equipment malfunction, bottlenecks, and client complaints.

• Opening of the day-to-day float
• Welcome guests in person, by phone, WhatsApp and email. Provide directions and address all inquiries.
• Room Reservations/ Payments/ check in /out: Assist guests in checking room availability using CIMSO system. Handle bookings, collect documents. Process payments, generate invoices and manage refundable deposits. Assist guest with check in / check out.
• Guest Amenities: Issue car park complimentary tickets and facility passes.
• Terms and Conditions: Inform guests of the Terms and Conditions upon booking/check-in.
• Fee Collection: Collect membership sub fee. Guest fees. Towel charges, and fees for events and mahjong room bookings.
• Guest Services: Provide towels to members. Ensure guests use appropriate attire in the gym and swimming pool. Count soiled towel and pack for laundry operator.
• End shift; Settlement and close the night audit.

Member Database Management:

• Assist potential guest with application of membership.
• Update the car plate and IU number database for new members and those with changes.

Emergency Response:

• In time of emergencies, communicate with staff, guests and assist with injuries and emergency services. (ambulance/ police).

Staffing:

• Ensure sufficient staff coverage during absences or illness.

Special Events:

• Support the setup and execution of SNR activities.

Shift Duties:

• This role requires shift work and work during weekends and Public Holidays.

Requirements

• Minimum GCE “O” Level or equivalent
• Relevant experience at Hotel and Club’s Front Office operations is an added advantage
• Pleasant personality and able to work well with people at all levels
• Should be a self-starter and able to work independently
• Able to work irregular hours and on weekends

- Oversee operations and cleanliness on ground

- Perform general cleaning to maintain cleanliness

- Manage customer complaints in professional manner

- Manage manpower deployment

- Conduct site inspections to ensure compliance with health and safety standards

- Prepare operations reports and other administrative duties

- Any other related duties assigned by manager

• Reporting to the Project Manager, plan and advise management on accident prevention, safe work methods, legal requirements affecting safety and health.
• Deploy Workplace Safety and Health (WSH) programmes.
• Ensure that all safety compliance and processes adhered to by all workers.
• Assist to manage and monitor site operation, workers and subcontractors.
• Able to communicate to all levels and attend to daily site meeting.
• Coordinate implementation of corrective and preventive actions (CAPA)
• Conduct safety committee meetings and safety audits for management reporting.
• Ensure and conduct periodic toolbox meetings.
• Establish quality safety management policies and procedures.
• Ensure Personal Protection Equipment (PPE) is applied within site at all time.
• Responsible for effective site administration which includes site safety and control of materials on site.
• Perform any other duties as assigned by Project Manager / Superior.

Requirements

• At least 5 Year(s) of working experience in building or civil construction industry preferably in HDB
• Self-driven and able to work within tight deadlines and shift work, if required
• A team player who is hands on and meticulous in his work