About Us:

Marymount Labs simplifies healthcare financing by leveraging data intelligence to bridge care gaps and streamline medical benefit processes. We are building a cutting-edge product to automate medical benefit verification and improve patient engagement.

Role Overview:

We are looking for a seasoned Medical Insurance Specialist with deep expertise in navigating the medical insurance sector. This role will be critical in shaping our product by providing insights into insurance benefits verification processes, regulations, and best practices.

Key Responsibilities:

• Provide expert guidance on insurance benefits verification processes, including eligibility checks, claims processing, and coordination of benefits.
• Work closely with product teams to translate insurance workflows into automated systems.
• Analyze and interpret complex insurance policies to identify key business logic for automation.
• Stay updated on healthcare insurance regulations and ensure compliance in all product features.
• Liaise with insurers and healthcare providers to understand pain points and opportunities in the verification process.
• Advise on industry trends to enhance product relevance and effectiveness.

Requirements:

• Experience (3+ years) in medical insurance, with a focus on benefits verification.
• Strong understanding of healthcare policies, claims processing, and payer-provider interactions.
• Excellent analytical skills with the ability to distill complex policies into actionable insights.
• Familiarity with regulatory frameworks governing healthcare insurance.
• Strong communication skills to collaborate with cross-functional teams.

Why Join Us:

• Work at the forefront of healthcare technology innovation.
• Be part of a mission-driven team transforming patient care and clinic operations.
• Competitive compensation and growth opportunities.

How to Apply:

Send your resume and a cover letter detailing your experience with insurance benefits verification to [email protected].

• Position: Logistic Coordinator/Officer
• Location: Benoi
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $3800 + AWS + Medical + Dental
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Guide a team of coordinators associates to provide administrative support to the Operations.
• Handle order processing, prepare and maintain reports and files for all operations records,
  correspondence, plans, and expenses.
• Assist in the coordination and preparation of all necessary documentation for the movement of
  cargo.
• Perform tracking and tracing functions, and assist in the daily warehouse and administrative
  activities and communications
• Liaise closely with external parties to ensure shipments are expedited smoothly.
• Correspondence and liaison with customers and to attend to their enquiries.
• Handle any other ad-hoc / administrative duties.

Requirements:

• Proven experience in logistics, material planning, or coordination roles within a technical or data center environment.
• Familiarity with data center hardware, equipment, and related components; understanding of inventory management systems is preferred.
• Good Knowledge in Warehouse Management System (WMS)
• Minimum 'O' levels or Diploma in Logistics or Business Administration
• Good customer relationship management skills

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

We are looking for an Accounts Officer to handle the Accounts Receivable (AR) functions. If you enjoy working with numbers and keen to enrich your career with the possibility of cross-functional exposure in the accounting field, we look forward to your application.

Job Description

• Issue invoices upon receipt of instructions from operations using Acumatica
• Process GIRO collection/ Bank in cheques/ receive cash and issue receipts accordingly
• Preparing month end journals and data entry through Acumatica
• Prepare monthly Balance Sheet and tax schedules, including aging report
• Conduct surprise cash count
• Perform income audit
• Attend jackpot duties
• Ad-hoc projects/duties as assigned

Requirements:

• Min a diploma or relevant accounting certificate
• At least 1 year of experience in similar function
• Good in Excel and meticulous in numbers
• Good communications skills
• Proficiency in MS office

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development.
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond self and are impact focused.
• Consider the needs, challenges, and objectives of every person they interact with
• Exhibit positive reinforcement to help others succeed.

About the role

Job Title: Global Network Service Manager

Works closely with and have impact on: All global functions

Reports to: Director, Global Infrastructure & Cybersecurity

Function: Global IT

Work Location/Site: Singapore, Global Headquarters

Role Overview

The individual will be a member of the Global IT Team. The person will be responsible for designing and implementing enterprise network landscapes across Cloud, IT and OT environments. The ideal candidate will have hands-on experience in Azure networking, Fortinet and Cisco products. This role requires a proactive individual who can lead team members and drive network projects to successful completion.

Duties and Responsibilities

Strategic

• Maintain and improve the existing enterprise network infrastructure for Azure Cloud, IT and OT environments at global scale.
• Develop network architecture patterns to ensure highly secure and scalable connectivity across HSO sites and Azure cloud.
• Develop global team of network engineers and mentor them to ensure the delivery of exceptional service.

Operational

• Maintain and operate various networking technologies including:

1. Global networking including SD-WAN, MPLS, VPN, DNS, Radius, etc.
2. Network components such as routers, switches, wireless access points (WAP), SSL VPN.
3. Azure networking solutions, including Azure ExpressRoute, VPN, Firewalls, and Network Security Groups (NSG).
4. Automation experience (Ansible or Terraform).
5. Security products such as firewall, IPS, WAF.

• Hands-on L2/L3 experience to diagnose and resolve complex network problems, including connectivity issues, performance bottlenecks, hardware failures, etc.
• Lead and coordinate incident resolution across different internal and vendor teams.
• Collaborate with cross-functional IT teams to support network-related projects.
• Collaborate with the security team to develop and enforce network and security policies.
• Collaborate in regular security assessments to identify vulnerabilities and ensure compliance with industry standards and regulations (e.g., CIS, NIST, GDPR).
• Develop and maintain network documentation and diagrams.
• Stay updated with the latest networking technologies and best practices.

Requirements

Experience

• Minimum 10 years work experience within network operations with at least 4 years’ experience in enterprise network design including Azure cloud.
• International experience is highly desirable.

Skills/Accreditations

• Passion to work for a growing medical technology organization.
• Understanding of Azure cloud and data centre network architectures, hands-on experience in planning, design & implementation of network architecture.
• Excellent problem-solving, logical thinking skills to isolate and identify potential issues in a complex environment.
• Good communication skills with spoken and written English.
• Experience in leading team members in global settings.
• Self-motivated with a positive “can-do” attitude, creative with excellent presentation, communication, teamwork and interpersonal skills including strong persuasive techniques.

Academic Qualifications

• Bachelor's degree in information security, computer science, computer engineering, or IT equivalent.
• Professional level certifications core data centre networking (e.g. Cisco), Firewall (e.g. Fortinet), Cloud Provider. (e.g. Azure) and Automation (e.g. Terraform) are preferred.

Travel requirements

• Occasional travel, approximately 10% to 15% of the time.

*The position title and salary will be based on relevant experience and qualifications.

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

About the role

Works closely with and have impact on: Global IT and other business functions

Reports to: Direct report to Global Controller & Tax Director

Function: Global Finance

Work Location/Site: Singapore, Global Headquarters

Role Overview

This position is responsible for ensuring a successful global rollout of the SAP S/4HANA system within the Finance function across all legal entities in HSO Division. The role focuses on leading data migration, coordinating User Acceptance Testing (UAT) between Corporate Project team and each entity, and driving finance process standardization to align with SAP S/4HANA best practices. This position serves as a critical link between Finance, IT, and other business functions to ensure seamless system implementation and adoption.

Duties and Responsibilities

Data Migration

• Lead the end-to-end data extraction, cleansing, transformation, and migration process for all HSO legal entities.
• Collaborate with site teams to ensure data accuracy, integrity, and readiness.
• Develop and execute data migration plans aligned with project timelines.

Testing Coordination

• Plan, coordinate, and oversee UAT across HSO entities, ensuring alignment with business requirements.
• Monitor UAT progress, and resolve issues promptly.
• Ensure systems are thoroughly tested and validated before go-live.

Process Standardization and Documentation

• Collaborate with stakeholders to define and document standardized finance processes and policies.
• Ensure alignment of processes with SAP S/4HANA functionalities and corporate goals.
• Provide training and guidance to HSO finance teams on new processes.

Project Collaboration

• Act as a liaison between the HOYA Corporate project team, HSO Finance team, IT, and external consultants to address implementation needs.
• Track project progress, report on key milestones, and proactively identify challenges.
• Support change management initiatives to ensure smooth adoption of the new system and new processes.

Undertake other duties as necessary.

Requirements

Experience

• Minimum 5 years of experience in ERP implementation, with at least 2 years in SAP S/4HANA projects.
• Proven track record in data migration, UAT coordination, and process standardization.
• Strong understanding of finance and accounting processes in a global environment.

Academic Qualifications

• Bachelor’s degree in Finance, Business, IT, or a related field.
• Advanced qualifications (e.g., CPA, CMA, or SAP certifications) are a plus.

HR Officer - Ship Management Company

We are seeking a skilled and experienced HR Officer to join our dynamic team at our Singapore-based Ship Management Company. The ideal candidate will play a crucial role in managing HR functions for our office staff,

Responsibilities:

Organizational Structure and Job Descriptions

- Review and redesign organizational hierarchy, considering interdepartmental relationships and internal workflows

- Analyze and update job descriptions for office staff to ensure alignment between procedures and actual practices

Policy Development and Implementation

- Propose, develop, and implement comprehensive office policies, including (but not limited to:

- Work from Home Policy

- Loan Policies

- Leave Policies

- Travel Allowance

- Phone Benefits / Usage Policies

Performance Management

- Develop metrics to evaluate staff performance

- Create and implement a performance-to-rewards system to identify and recognize high-performing staff

Employee Relations

- Address employee grievances promptly and professionally

- Facilitate conflict resolution to maintain a harmonious workplace

Training and Development

- Assess training needs across departments

- Coordinate and implement development programs to enhance employee skills and performance

Reporting and Analytics

- Prepare and present reports on HR metrics to senior management, including:

- Turnover rates

- Employee satisfaction levels

- Compliance issues

Requirements:

- Bachelor's degree in Human Resources, Business Administration, or related field

- Minimum 3-5 years of experience in HR, preferably in the maritime or shipping industry

- Strong knowledge of Singapore employment laws and regulations

- Experience in managing remote teams and implementing remote work policies

- Excellent communication and interpersonal skills

- Proficiency in HR software and Microsoft Office (Suite)

- Ability to handle confidential information with discretion

Benefits:

- Competitive salary package

- Opportunities for professional development

- Health insurance coverage (Medical/Dental)

If you are passionate about HR and have the skills to drive our organization forward, we encourage you to apply. Join us in creating a positive and productive work environment for our diverse team of professionals in the ship management industry.

• Position: HR Assistant or Officer
• Location: Tuas Crescent - Company transport provided (Pick up point at Jurong East and Marsiling MRT)
• Working hours: 5 days, Mon to Fri (8.30am- 5.15pm)
• Salary (commensurate on experience): Up to $3800+ Bonus + 14 days annual leave
• Duration: Permanent
• Industry: Wholesale of diesel-powered generators

Main Responsibilities:

• Carry out end-to-end recruitment, on-boarding, employee exit management, performance management, implementation of HR policies and procedures, staff training & development
• HR administration such as data entry, filing, prepare employment contracts, letters and other documentation
• Conduct staff orientation and regular briefing on company policies and procedures
• Support in monthly payroll including attendance checking and Overtime processing
• Administration on Foreign workers work pass renewal & MYE matters, dormitory (staff housing) & others
• Administration on employee insurance, government paid claims, staff benefit claims, employee training and others
• Support and manage in company’s events and activities such as stock take, annual dinner, festive celebration and others
• Prepare and Deliver timely and accurate data, reports and office administration
• Participate in HR projects and provide any other HR support assigned

Requirements:

• Diploma or Degree in Human Resources or Administrative / Business Studies
• Minimum 1-2 years of full spectrum HR working experience as generalist including payroll processing.
• Preferably from construction / manufacturing, industrial sector.
• Familiar with MOM regulations and HR practices
• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

**We DO NOT charge our candidates any referral fee nor bind them with any contract.**

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Roles & Responsibilities

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

About the role

Works closely with and has impact on: Support production and operational functions.

Reports to: Global Service Lead, Cloud & Data Centre

Function: Global IT

Work Location/Site: Singapore, Global Headquarters

Role Overview

The Senior Global Infrastructure Engineer is part of the Global Infrastructure and Operations Team to ensure the stability, security, and efficiency of IT infrastructure services globally. The role is responsible for overseeing and managing Organization’s Azure cloud and on-premises IT Infrastructure. This role requires a proactive individual with strong technical skills and project management.

Duties and Responsibilities

1. Azure Cloud Management

• Deploy, configure, and maintain Azure Virtual Machines to meet organizational requirements.
• Design, implement, and manage Azure virtual networks, subnets, and connectivity solutions.
• Deploy, configure, and maintain Azure storage.
• Manage Azure Backup and disaster recovery to protect critical data and systems.
• Administer and secure access to Azure resources using IAM best practices, policies, and RBAC configurations.
• Set up, manage, and optimize AVD environments.
• Configure and utilize Azure Monitor for performance tracking, log analytics, and proactive issue resolution.
• Develop and enforce governance standards using Azure Policy to maintain compliance across the organization.
• Monitor and optimize Azure resource utilization and cost.
• Ensure timely patching and updating of Azure-based resources to maintain security and compliance.

2. Window Server Administration

• Install, configure, and maintain Windows Servers in VMware environment to ensure service delivery.
• Continuously monitor and optimize windows server performance, perform configuration changes to ensure optimal functionality and minimize downtime.
• Manage server roles and features such as AD, DNS, DHCP and file services.
• Implement and enforce Group Policies to maintain security and compliance across systems.
• Perform regular system updates, apply patches and backups to keep systems secure.

3. Storage and backup

• Implement, maintain, monitor and troubleshoot storage issue for SAN and NAS.
• Monitor storage performance and capacity, perform optimizations to maintain efficiency.
• Implement, maintain, monitor and troubleshoot Veeam backup.
• Ensure compliance with data retention policies and regulations.

4. Project Management

• Leading the implementation of IT Infrastructure projects.
• Deliver project scope, and deliverables as per agreed schedule.
• Proactively coordinate and communicate with stakeholders and team members.

5. Documentation and Reporting

• Maintain comprehensive documentation of IT infrastructure and processes.
• Prepare regular reports on IT infrastructure availability, performance and project status.

Experience

• 8+ years of experience in IT infrastructure management.
• Professional certifications e.g. Azure Administrator Associate, Window Server Administration, and VCP are highly desirable.
• Strong technical expertise and hands-on experience in Azure infrastructure solutions.
• Strong technical expertise and hands-on experience in Window Server services, Domain Controller, VMware, Netapp storage, Veeam backup.
• Experience in Linux environment is a plus.
• Ability to express thoughts and complex IT solutions clearly and in a simplified manner.
• Excellent problem-solving and analytical skills.
• Proven experience managing infrastructure projects and out of the box thinking to resolve challenges.
• Strong communication and interpersonal skills.

Skills/Accreditations

• Fluency in Mandarin language is a plus.

Academic Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or any diploma with an IT background

Travel requirements

• Occasional

*Position title and salary will be commensurate with relevant experience and qualifications.

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

Overview

The Project Manager, Regulatory Affairs, plays a pivotal role in driving APACMed's Regulatory Affairs (RA) agenda across the Asia-Pacific region. The position involves managing complex RA initiatives, fostering collaboration among stakeholders, and ensuring the successful delivery of high-impact projects aligned with the association’s strategic goals. This role requires a proactive mindset, and the ability to navigate and influence policies that enhance patient access to innovative medical technologies.

Key Responsibilities

Committee Agenda and Leadership:

• Lead the development and execution of the RA Committee's agenda, ensuring alignment with APACMed’s broader strategic priorities.
• Spearhead workstreams and initiatives within the RA Committee’s purview, from inception to completion.
• Collaborate with senior members to define project objectives and craft actionable plans to deliver measurable outcomes.

Stakeholder Engagement and Collaboration:

• Build and maintain relationships with key stakeholders, including regulators, policymakers, healthcare providers, and industry leaders, to advance committee goals.
• Serve as a primary liaison between APACMed members and external partners to ensure alignment and effective communication.

Policy Advocacy and Regulatory Harmonization:

• Lead the drafting of position papers, advocacy materials, and white papers to address regulatory gaps and opportunities.
• Represent APACMed in regulatory discussions to advocate for harmonized, patient-focused regulatory practices across the region.

Project Management:

• Manage multiple RA initiatives simultaneously, ensuring that timelines and deliverables are met with precision.
• Oversee project budgets, milestones, and stakeholder expectations to drive successful outcomes.
• Provide operational support for key APACMed regulatory initiatives, including SaMD, e-labeling, and post-market surveillance.

Event Planning and Coordination:

• Organize and execute RA-focused workshops, roundtables, and forums, managing all aspects of event logistics, speaker engagement, and post-event documentation.
• Develop summary reports and insights from events to share with stakeholders and members.

Regulatory Intelligence and Analysis:

• Monitor and analyze regulatory developments across APAC markets, compiling insights to inform strategic priorities.
• Provide actionable recommendations to the RA Committee and APACMed leadership based on trends and emerging issues.

Qualifications and Skills

Educational Background:

Advanced degree in Biomedical Sciences, Medical Sciences, Regulatory Affairs, Public Health, Health Policy, or a related medical/scientific discipline.

Experience:

• Minimum of 5 years of professional experience in regulatory affairs, policy advocacy, healthcare strategy, or a related field, with a preference for regional roles in the MedTech or broader healthcare industry.
• Candidates with regulatory affairs experience or a background in medical sciences/consultancy are encouraged to apply.
• Proven track record of managing cross-functional projects and engaging with diverse stakeholder groups.

Skills and Competencies:

• Strong project management and organizational skills, with an ability to juggle multiple priorities in a fast-paced environment.
• Exceptional analytical and writing capabilities to produce high-quality policy documents and reports.
• Excellent communication and presentation skills, with the ability to articulate complex regulatory concepts clearly and concisely.
• Knowledge of global and regional regulatory frameworks in MedTech, including SaMD and e-labeling.
• Proficiency in Microsoft Office tools, project management software, and data visualization platforms.

Personal Attributes:

• Independent and self-motivated, with a strong sense of accountability.
• Collaborative team player who can work effectively across cultures and organizational hierarchies.
• Proactive problem solver with meticulous attention to detail.

Working at APACMed

This position offers unique opportunities to work closely with senior leaders from the world’s largest MedTech companies, as well as regulators and stakeholders across the region. The role provides exceptional visibility within the industry, fostering professional growth and meaningful impact in shaping the regulatory landscape in APAC.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

Job Description:

- Main contact point for customers.

- need to liaise with warehouse and suppliers related to their account they handled

- handling of inbound and outbound of the customer shipment, includes discrepancies

- handles emails, and phone calling.

- arrange local transportation, Courier booking or export booking if any

- Generating of report

- inventory management and Stock take

- Month end Billing

- any other ad hoc request from superior

- backup buddy system

- working hours - Mon to Friday 8.15am to 5.30pm

- OT Required (if requested)

Key Responsibilities:

• Payroll Processing:

Responsible for the timely and accurate processing of Payroll

Handle staff resignation and income tax related matters

Support in administration of staff benefits includes reimbursement, update of Annual Leaves, Medical Leaves & etc.

Cross checking new hire staff personal data keyed in by TA team.

• System Maintenance and Support:

Maintain and update the payroll system, ensuring it is functioning correctly and efficiently.

Implement system upgrades and patches as necessary, working with IT and software vendors.

• Compliance and Reporting:

Ensure compliance with local laws and regulations related to payroll, tax, and statutory requirements.

Assist in audits and inspections by providing necessary payroll information and documentation.

• Process Improvement:

Identify opportunities for process improvements and automation within the payroll system.

Develop and implement best practices for payroll operations to enhance efficiency and accuracy.

Collaborate with HR, finance, and IT teams to streamline payroll processes and integrate systems.

• Documentation and Record Keeping:

Maintain accurate payroll records, ensuring all employee information is up-to-date and securely stored.

Document payroll processes and procedures, creating and maintaining a payroll manual for reference.

Ensure timely and accurate filing of payroll-related documents and records.

Any other ad-hoc duties as assigned

Qualifications:

Diploma in Human Resources, Accounting, Finance, or related field.

Minimum 3 years of experience in payroll administration, preferably in a similar role.

Proficiency in payroll software and systems; experience with InfoTech is an asset

Strong understanding of Singapore payroll laws and regulations.

Excellent attention to detail and accuracy in handling payroll data.

Strong analytical and problem-solving skills.

Reporting to Centre-IC, Medical Technologist (MT) is responsible for the daily operations and administration of laboratory to ensure compliance to regulations and accreditation standards. This includes daily routine laboratory work, performing phlebotomy, electrocardiogram and spirometry. MT is responsible to maintain professional care to patients and works closely with NUP and other stakeholders.

Job scope

• Perform patient registration, specimen reception, preparation and packing of specimens
• Perform laboratory analysis (e.g. Urine microscopy, full blood count, HbA1c), operate and maintain instruments according to work instruction.
• Perform point-of-care testing, phlebotomy, ECG and spirometry procedures.
• Responsible to verify and report accurate results in timely fashion; investigates and reports any anomalies.
• Responsible to perform daily quality control check and troubleshoot as required.
• Ensure proper documentations and records for traceability (e.g. acknowledgement on QC and maintenance checklist after completion).
• Assist to resolve patient’s queries and escalate to centre-IC when necessary.
• Adhere to work safety guidelines and infection control protocols to ensure staff and patient safety.
• Assist centre-IC in tasks as assigned.

Qualification

Degree in Medical Laboratory/Biomedical Science or related fields.

Prior experience working at clinical laboratory at public or private healthcare establishment is advantageous but training will be provided

Experience in phlebotomy and heel prick sample collection will be advantageous but training will be provided

Effective communications and ability to converse in vernacular languages is an asset

Able to work in a fast-paced environment and with good problem solving skills

Possess positive attitude in resolving hostile and disgruntled patients professionally

Ability to multi-task and work under tight timelines

Good interpersonal relationship skills and enjoy working as a team

Computer literate – knowledge of MS Word, Excel and PowerPoint will be advantageous

Note : Candidates who are looking for Full Time/Part Time employment are welcome to submit the job application to us

1. The RTO Shall supervise all civil, structural and geotechnical building works, including structural elements for architectural work, building services, electrical and mechanical (M&E), and specialist engineering works for compliance with the PUB/LTA’s requirements and other authorities’ and agencies’ requirements for permanent works and temporary works.

2. The RTO shall be independent and energetic to perform permanent shift work or late night supervision and project management work.

3. The RTO shall be competent with all necessary Ministry of Manpower WS requirements e.g. Work-At- Height (WAH), Lifting work, Permit-To-Work (PTW) etc.

4. The RTO shall possess high proficiency in MS Excel, Power-point and maintaining of proper daily work progress record.

Responsibilities

• Assist in overtime and payroll calculation
• Answer employee queries regarding leave, salary and overtime
• Update and maintain leave records in Info-Tech system
• Update and maintain employee records in Info-Tech system
• Coordinate document submission with site staff
• Assist in recruitment
• Assist in all foreign worker matters
• Assist in recommending, sourcing and booking of training courses for staff development
• Provide advice to The Management regarding employment legislation and HR practices
• Any other ad-hoc work

Requirements

• Knowledge and understanding of MOM employment law
• Higher Nitec with 2 years work experience, ideally in a construction related field
• Knowledge of Info-Tech software
• Able to communicate effectively with local and foreign employees of all levels
• Willing to learn and grow
• Able to work in a team
• Good work ethics
• Positive character and attitude

Other information

• Working hours: Mon - Fri, 8.30am to 6pm
• Working location: Tampines West

Research Officer positions are available soon in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Specific Technical Requirements:

• Proficiency in one or more programming languages: Matlab, C/C++, Java, or Python, etc.
• Extensive knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Practical coding skills in implementing numerical computational algorithms.
• Strong analytical and logical thinking skills to address and solve complex scientific problems.
• Familiarity with deep learning frameworks such as TensorFlow, PyTorch, or similar.
• Basic knowledge of cell biology or pathology is an added advantage.
• Ability to learn quickly and integrate knowledge across multiple disciplines.
• Experience or willingness to engage in collaborations with hospitals and clinical settings.
• Capability to present research findings effectively at both internal and external seminars and conferences.
• Strong writing skills for both technical reports and scientific papers.

General Requirements:

• Highly motivated researcher with an bachelor or master degree, eager to pursue a scientific career, particularly with a passion for artificial intelligence, machine vision, computer vision and biological image processing projects.
• Independent thinker with a strong passion for advancing the field of AI and biological image processing in clinical diagnosis.
• Excellent team player capable of conducting independent research under the guidance of the Principal Investigator (PI) and collaborating effectively with lab members.
• Solid general knowledge and understanding of scientific and engineering principles.
• Exceptional scientific and technical writing skills, coupled with outstanding communication abilities.
• Previous experience in medical image analysis projects, whether in an industrial or academic setting, is a plus but not mandatory.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Research Officer positions are available soon in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Specific Technical Requirements:

• Proficiency in one or more programming languages: Matlab, C/C++, Java, or Python, etc.
• Extensive knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Practical coding skills in implementing numerical computational algorithms.
• Strong analytical and logical thinking skills to address and solve complex scientific problems.
• Familiarity with deep learning frameworks such as TensorFlow, PyTorch, or similar.
• Basic knowledge of cell biology or pathology is an added advantage.
• Ability to learn quickly and integrate knowledge across multiple disciplines.
• Experience or willingness to engage in collaborations with hospitals and clinical settings.
• Capability to present research findings effectively at both internal and external seminars and conferences.
• Strong writing skills for both technical reports and scientific papers.

General Requirements:

• Highly motivated researcher with an bachelor or master degree, eager to pursue a scientific career, particularly with a passion for artificial intelligence, machine vision, computer vision and biological image processing projects.
• Independent thinker with a strong passion for advancing the field of AI and biological image processing in clinical diagnosis.
• Excellent team player capable of conducting independent research under the guidance of the Principal Investigator (PI) and collaborating effectively with lab members.
• Solid general knowledge and understanding of scientific and engineering principles.
• Exceptional scientific and technical writing skills, coupled with outstanding communication abilities.
• Previous experience in medical image analysis projects, whether in an industrial or academic setting, is a plus but not mandatory.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Ph.D/Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

A Progamme Manager (PM) (Objective and Key Results Officer) position is available in the Computational Digital Pathology Lab (CDPL) at the Bioinformatics Institute (BII), Agency for Science, Technology and Research (A*STAR), Singapore. The AI-based Digital Pathology (AIDP) Program aims to develop and validate advanced AI and machine learning solutions, image processing, computer vision, and mathematical modelling for the pathological diagnosis and prognosis of cancer using digitized pathology slides, including both biopsy and whole standard slides.

The innovative AI-based Digital Pathology Diagnosis (AIDP) programme is a pioneering venture set to transform the landscape of AI pathological diagnosis and solve the global shortage of pathologists and increasing cancer cases with cutting-edge AI technologies. Our focus is on bridging gaps in data quality, model generalizability and market scalability. This groundbreaking initiative aims to advance pathology practices by developing artificial intelligence systems that accurately diagnoses cancer and other diseases from digital pathology images. By leveraging state-of-the-art AI technology and advanced methodologies, we strive to achieve breakthroughs that will revolutionize the way pathologists diagnose diseases, such as Lymphoma, Gastric, Colorectal and Breast cancers, ultimately improving patient outcomes and healthcare efficiency. This program is supported by national funding and led by esteemed institutions/hospitals and cross-disciplinary leaders in the field, providing an unparalleled opportunity for professional growth and collaboration with top-tier experts.

We are seeking passionate, talented individuals to join our dynamic team. If you are driven by curiosity and have a desire to be at the forefront of AI medical innovation, this is the perfect opportunity for you. As a member of our team, you will work in a stimulating environment where creativity and initiative are highly valued. You will have access to state-of-the-art facilities, high-quality data and other resources, and the chance to contribute to high-impact research that can shape the future pathology. Our focus is on creating robust, reliable AI systems that can assist pathologists in making faster and more accurate diagnoses, ultimately leading to better patient care and improving the life quality of humankinds. We are looking for candidates who are not only skilled but also enthusiastic about making a difference. Join us in this exciting journey and be a part of something truly extraordinary! For a research overview of our lab, please refer to https://www.a-star.edu.sg/bii/research/ciid/cdpl

Key Skills and Responsibilities:

• Project Planning and Execution: Follow and dynamically adjust the project plan of AIDP programme, including milestones and deadlines. Coordinate with cross-functional teams to ensure alignment and progress.
• Team Management and Leadership: Lead, mentor, and manage project teams, fostering a collaborative and productive work environment. Facilitate effective communication and teamwork among team members.
• Stakeholder Management: Engage with internal and external stakeholders, including funding bodies, research institutions, and clinical partners. Provide regular updates and reports on project status, risks, and outcomes.
• Objective and Key Results (OKRs) Management: Define and track OKRs to ensure the programme meets its strategic goals. Analyze performance data and make adjustments to keep the project on track.
• Risk Management: Identify potential risks and develop mitigation strategies. Monitor and address issues that could impact project success.
• Resource Management: Allocate and adjust resources effectively, ensuring that project needs are met within budget constraints. Manage procurement and logistics for project-related resources.
• Quality Assurance: Ensure that project deliverables meet the highest standards of quality and reliability. Implement quality control processes and continuous improvement practices.
• Collaboration and commercialization: Build strong collaboration with the local and oversea hospitals. Establish the agreements with the industrial partners for licensing and commercialization.
• Domain Knowledge: Basic knowledge, experience, and expertise in artificial intelligence, machine learning, pattern recognition, and digital image processing techniques.
• Strong analytical and logical thinking skills to address and solve complex scientific and commercialization problems.

Requirements:

• Master/Bachelor degree in Biomedical Engineering, Computer Science, or a related field with industrial and project management skill and experience. Additional qualifications in Project Management (e.g., PMP) are advantageous.
• Excellent writing skills, coupled with outstanding communication abilities.
• A strong team player with proven experience in managing large-scale research or development projects, preferably in the healthcare or AI fields.
• Strong background in data science, AI, machine learning, or digital pathology.
• Excellent leadership, organizational, and communication skills.
• Ability to manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Strong analytical and problem-solving skills.
• Passionate about AI and medical innovation.
• Highly motivated and results-oriented.
• Able to work under pressure and adapt to changing circumstances.
• Proven experience or strong interest in working within cross-disciplinary teams, including collaborations with hospitals and clinical researchers.

The above eligibility criteria are not exhaustive. A*STAR may include additional selection criteria based on its prevailing recruitment policies. These policies may be amended from time to time without notice. We regret that only shortlisted candidates will be notified.

Role:

As the Program Officer, you will support the APLMA secretariat in driving awareness on the importance of malaria elimination, advocating for key issues to sustain elimination progress and ensuring malaria remains a highly visible locally, regionally and globally. You will also support communications efforts as well as provide broader support to the APLMA Secretariat’s advocacy efforts to elevate visibility of the Asia Pacific region’s drive to malaria elimination.

Responsibilities:

Program Communications

• Under the guidance of the Communications Manager, support and administer APLMA’s social media, digital engagement, website and newsletter.
• Develop and curate content, social media posts to amplify and profile key malaria elimination efforts and achievements in the region.
• Screen, curate and share media/journal/online articles relevant to APLMA's work and goals.
• Assist in the production of media kits, reports, websites, videos, campaigns and external communications.
• Liaise and work closely with agency partners to coordinate media briefings, events and interviews.
• Provide communications related support to the Asia Pacific Malaria Elimination Network (APMEN), a program hosted by APLMA as assigned.

Internal Communications

• Develop and implement metrics to evaluate projects and produce slides/reports as needed for all communications activity.
• Coordinate, inform and engage APLMA staff on communication activities.

Program Support

• Assist internal teams in providing support on programs and campaigns to key issues in a fast-evolving global health landscape as assigned.
• Assist in planning and managing events (virtual and in person), coordinate external partners and service providers.
• Support internal write-ups on program content when required.
• Assist to collate regular program updates from various teams across the organization.
• Support ad-hoc projects within APLMA as directed including research, the development of briefing material, presentations, reports and other policy and advocacy materials.

Requirements:

• Bachelor’s degree in public health, communications, journalism, public relations or related discipline.
• 2 to 4 years of work experience in communications, the development sector, and/or an external relations role.
• Work experience in NGOs, foundations, development sector and/or government institutions will be an added advantage.
• Demonstrated ability to liaise with a range of stakeholders (i.e. government officials, journalists, and academics).
• Excellent persuasive writing and oral communications skills in the English language.
• Proficiency in digital technology, social media platforms and content development tools such as Twitter, LinkedIn, Capcut, Photoshop, Webflow, Canva, MailChimp etc.
• Familiarity with media monitoring tools such as Meltwater.
• Demonstrated passion for public health advocacy work and is a keen learner.
• Strong critical thinking skills and a positive working attitude
• Good time management and organizational skills.
• Proven ability to work in diverse and multi-cultural teams.
• Able to travel overseas when required.

The successful candidate will be offered full-time contract employment in line with the approved grant duration, with the possibility of extension based on performance and availability of funding.

We thank you for your application and regret to inform that only candidates shortlisted for interview will be contacted.

Performing different types of massages, and wellness therapies.

Communicating with guests during massages to adjust massage techniques as required.

Resolving guest complaints and reporting any accidents to the supervisor.

Cleaning and sanitizing work areas, changing treatment room sheets, and sterilizing all instruments and equipment before each use.

Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Relevant Massage Certificate or Diploma is a plus.

The ability to stand for extended periods.

Excellent organizational skills.

More than 3 years of experience

• Massage and knead soft tissues and muscles of the body to actualize treatment for injuries, medical conditions, or wellness maintenance
• Administer therapy treatments to patients using physical treatment aids or both hands
• Discuss with clients about their medical problems and histories with pain and stress to determine how the massage will be most helpful
• Apply hand and finger pressure to certain points of the body to achieve an effect
• Apply hand and finger pressure to selected points of the body
• Have and maintain treatment records
• Assess clients’ muscle strength, joint quality and function, soft tissue condition, and range of motion

The Role

The Boarding Officer (Operations) is a key operational role responsible for overseeing the smooth execution of cargo handling processes, ensuring compliance with client requirements, and maintaining effective communication with ship personnel and relevant stakeholders. This role demands organizational skills, adaptability to work irregular hours, and the ability to manage both on-site operations and paperwork efficiently.

What you’ll be doing:

• Establish and maintain strong working relationships with ship captains, chief engineers, surveyors, and personnel from loading terminals.
• Attend on-site operations to monitor cargo loading and unloading, ensuring all activities align with the client's specifications and standards.
• Oversee vessel arrivals and departures, ensuring timely communication and coordination.
• Handle cargo documentation, including invoices and inwards shipment paperwork.
• Liaise with local agencies to address daily operational matters when necessary.
• Ensure compliance with regulatory requirements and client specifications.
• Monitor resource utilization and identify opportunities for optimization to enhance operational efficiency.
• Propose workflow improvements and implement solutions to improve operational processes.
• Resolve any problems or challenges that arise during the course of work, ensuring minimal disruption to operations.

Job Requirement:

• Strong organizational and multitasking skills to manage both on-site operations and documentation.
• Effective communication and interpersonal skills to liaise with diverse stakeholders, including ship personnel, surveyors, and agencies.
• Problem-solving mindset with the ability to propose and implement practical solutions.

Responsibilities:

• To set up new machines or ITS contracts
• To generate and send out contract renewal letters
• To follow up and monitor customer’s reply for contract renewal
• To renew service contract in system
• To attend to customer’s request regarding transfer, termination, extension of contracts (FSA)
• To generate monthly contract renewal report
• To track contract renewal %
• To compile reasons on why customers do not renew the contract
• To generate EOL report and group by customer segmentation
• To assist in customer loyalty/retention program
• To perform updates on service contract in system
• To perform other duties as requested by Management

Requirements:

• Minimum GCE O Level.
• Preferably 1 year relevant working experience.
• Must be proficient in office applications.

Responsibilities

• Plan, support and implement approved programmes and services of the DAC.
• Ensure that DAC rules pertaining to personal safety, work hazards and prescribed training procedures are adhered to by staff and clients.
• Maintain and develop proper system of administration of client’s ICP; attendance and training programme records; and other administrative records in accordance to the Programme Evaluation System / Best Practice Guidelines.
• Ensure the welfare of clients, referring any inappropriate client behaviour or welfare needs to the appropriate professional service for intervention.
• Liaise with parents/guardians of clients pertaining to the clients’ management.
• Ensure that volunteers are working towards the organizational interest, objectives and goals.
• Maintain good public relations and uphold the image of the Association.
• Work as a team and participate positively and actively to ensure quality service delivery that is in line with the mission, goals and objectives of the Association.

Requirements

• Have relevant Diploma or ‘A’ Level.
• Have good organization skills.
• Have a compassionate and patient personality.
• Certified training in Social Services or Disability Studies is an added advantage.
• Experience in working with persons with special needs is an added advantage.
• A Heart to serve in the special needs sector

Working Location: 65 Pasir Ris Drive 1 Singapore 519529