About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

Job Specifications

• Process accounts and incoming payments in compliance with financial policies and procedures
• Verifying, classifying, posting and recording accounts receivables’ data
• Generate reports detailing accounts receivable status
• Perform cash collection & cash count
• Update/offset receipts from customers
• Prepare bank deposits
• Ensure timely submission of Statement of Account (weekly / monthly)
• Facilitate payment of invoices due by sending bill reminders, follow up with customers on payments and contacting clients
• Liaise with sales team/customer service on clients’ billing issues, CN and payment discrepancies
• Assist in AP when required

Job Requirements

• At least LCCI or any other Professional Certificate/NiTEC in Accountancy or equivalent.
• Minimum 2 Year(s) of working experience in the related field.
• Knowledge in Navision system will be an advantage
• Proficient in Excel
• Positive and Hardworking

The Special Legal Projects Officer (“SLPO”) is the principal support staff for the Executive Director of the Law Society and will report directly to the Executive Director. The SLPO will be required to have a strong legal background and will assist the Executive Director with special legal projects and strategic legal initiatives. The key responsibilities of the SLPO are as follows:

• Provide skilled support to the Executive Director on a wide range of special legal projects and strategic legal initiatives, including their co-ordination, implementation and ongoing monitoring;
• Conduct legal research for various legal initiatives and projects;
• Plan and coordinate logistical support for all meetings relating to legal initiatives and projects;
• Drafting reports, briefings, presentations and responses on issues relating to legal initiatives and projects as appropriate;
• Take minutes for relevant meetings as assigned.

Requirements

• Bachelor’s Degree in Law from a recognized university (newly called lawyers will be considered)
• Highly organized and able to prioritize and manage multiple and varied projects with different stakeholders
• Strong administrative, organizational, interpersonal and communication (both written and oral) skills
• Able to work proactively and independently
• Strong interest in the work of the legal profession
• Singaporeans Only

To apply, please email your detailed resume, including your qualifications, current salary, and contact details of 2 employment references to [email protected]

Business Development Officer duties and responsibilities

A Business Development Officer’s main goal is to identify opportunities for business growth and create marketing strategies based on those opportunities in order to meet and exceed revenue goals. A Business Development Officer’s typical responsibilities include:

- Analyzing current and past financial data and providing strategies to cut costs and increase revenue

- Leading the charge on market research plans to identify new opportunities

- Working with executives to implement marketing strategies and new opportunities

- Encouraging new and existing clients by creating and improving proposals

- Tracking expenses and maintaining the company budget

- Ensuring that the company meets revenue targets

- Providing training and mentoring to other members of the team

- Developing and pitching ideas for potential investors

Wealth Management Executive Officer

Area of responsibility

Administration (Front)

• First point of contact to help with client onboarding.
• Prepare documentation for bank account opening.
• Actively maintain and update client database.
• Monthly recording of AUM for the preparation of fee calculation.
• Liaise with internal (compliance and Finance department) and external parties (custodians, insurance etc) to ensure smooth and timely account servicing & opening.
• Downloading and sending of (i) monthly statements to end clients and (ii) ad hoc statement request by wealth managers.
• Assist with operational issue between banks and Swiss-Asia
• Archive statements electronically and ensure internal sharing and distribution. (Finance department, to managers and clients)
• Assist with order placement and remittance instructions.
• Onboarding of new service provider:

o liaise with legal department,

o assist with due diligence on 3rd party,

o ensure documentation is processed effectively.

• Answer queries from internal & external stakeholders in relation to the work of Wealth Management department
• Assist Compliance with

o the monthly in and out cash transaction check (involves discussing with managers) if there are issues

o the monthly sample check on advisory trades (verification of client pre/post approval) if there are issues.

o the KYC refresher when it is not straight forward

• Liaise with bank to update signatories list.
• Other ad hoc duties/projects assigned by the Team Head.

Reporting and calculation (Back)

• Actively maintain and update commission table.
• Maintaining retrocession statements / approval and ensure internal sharing and distribution (to finance department, to wealth managers)
• Preparation of (i) Management fee, (ii) Performance (iii) CAS fees calculation
• Quarterly

- liaison with fund houses for trailer fees collection & allocation to Wealth Manager.

- liaison with custodians to claim for retrocessions & allocation to Wealth Manager.

• Monthly manual portfolio monitoring on accounts performance.
• Gathering of data for MAS survey.
• Assist with order placement and cash instructions.
• Other ad hoc duties/projects assigned by the Team Head.

Requirements

• University graduate in any discipline.
• With at least 1 year of administrative experiences.
• Strong organizational & prioritization skills.
• Operate with high level of integrity, operational awareness & risk awareness.
• Understanding & have working knowledge of regulatory and control environments that are relevant to the business.
• A mind for confidentiality.
• Service orientated.
• Able to work independently.
• Must be a team player.
• Able to work with MS excel.

Responsibilities:

• Design and implement an overall recruiting strategy
• Prepare recruitment materials and post jobs
• Assist with preparing daily and/or monthly reports, if any.
• Preparing job descriptions, posting ads and managing the hiring process
• Collaborate with hiring managers and interested candidates to understand job requirements
• Maintain candidate databases and track recruitment metrics.
• Participate in recruitment events, job fairs, and other networking opportunities.
• Conduct interviews and shortlist potential candidates
• Learn various aspects of Recruitment, Coaching and Team Management
• Have the opportunity to dual job - Sales and Recruitment
• Feel a great sense of fulfilment when you help candidate secure their future.
• Trained as successful professional in people management

Requirements:

• Polytechnic Diploma/Degree in any field
• Possess good verbal & written communication skills
• Detail-oriented with good organizational skills
• Ability to work independently
• Familiar with Microsoft Word/Excel/PowerPoint

Working hours & Salary:

• 2 days a week (Tuesday & Friday), 10am to 6pm (1hour lunch break)
• $15 per hour

Job Description:

• Handling logistics and operations for orders, working closely with the sales and documentation teams, as well as producers, shipping carriers, and forwarders.
• Ensuring smooth shipments and on-time delivery by coordinating with team members for planning and proactive problem-solving.
• Being mindful of costs and risks to minimize them while maximizing efficiency in logistics tasks.

Requirement:

• At least a Diploma.
• Preferably 2 years of relevant work experience.
• Good team player.
• Proficient in MS Excel and PowerPoint; SAP knowledge (Not mandatory)

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

Job Description:

• Manage all admission processes, including evaluations, scholarships, matriculation, and visas.
• Coordinate with internal and external stakeholders to ensure smooth application and handover.
• Prepare and ensure accuracy of admission documents, including offer letters and agreements.
• Conduct data analysis and report on admission statistics to internal stakeholders.
• Assist with orientation, recruitment activities, and other events, and provide administrative support as needed.

Requirement:

• Diploma and above
• Proficient in Microsoft Office (Word, Excel, PPT), with Excel analytics skills as an advantage.
• Candidates with 1 year working experience preferably in education or related industries.

We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

The Accounts Officer is responsible for processing credit application, invoicing, debt collection, account receivable cashiering, reconciliation and month end requirement. He/ She must ensure the accuracy of all charges and credits to the various debtor accounts and ensure they are posted on a timely basis. The Accounts Officer has to manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the no-payment of accounts and potential bad debts. Also, to ensure that the hotel Account Receivable and credit policy and procedure is adhered by relevant departments.

Accounts Receivable Duties

City Ledger:

· To assess the customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management.

· Process all Credit Applications, ensuring that clients are notified promptly and professionally.

· In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.

· Accountable for the accurate processing of all AR accounts.

· Ensure that all Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.

· Check the room rates as reflected in the invoices are in line with the contracted rates accorded to the companies, airlines & agents. Any ad-hoc rates, the head of department has to be aware of the rates given by the sales manager.

· Follow up with Sales & Reservations Department if there is a variance in the room rates charged.

· Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.

· Assist in dealing promptly with client queries on city ledger account. Answer debtors’ inquiries promptly and effectively.

· Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.

· Maintain proper filing procedures.

Credit Cards:

· Ensure that all credit card transaction are verified for completeness and the accounts formally reconciled on a daily basis.

· Calculate and accurately post credit card commissions.

· Promptly investigate all credit card disputes, liaising with the Front Office and the banks.

· Ensure all guest refund are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

· To preform monthly credit card payment reconciliation.

· Ensure the operation procedures are in accordance with PCI-DSS compliances.

Month End:

· Accurately process all Monthly Statements and mailed promptly.

· Ensure that all Month End reports are printed and forwarded to the Director of Finance to prepare the balance sheet reconciliation.

Credit Control Duties

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally.

· The credit worthiness of all applicants is formally checked and approval received from Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statement are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month.

· Attend Credit Managers Group meetings to remain well informed credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

LOGISTICS & INVENTORY OFFICER (CONTRACT-BASED / FULL TIME)

Award-winning medical device startup (GyroGear.co) has a single opening for a Logistics & Inventory Officer at our Singapore office. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

The candidate must be able to effectively understand and address the needs and problems, and to do so with a small and focused team operating in a driven startup environment. The ultimate objective is to deliver a commercially successful GyroGlove within the coming year. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

• BBC One Show Intro (Apr 2018) - https://vimeo.com/269487349/fc7ef6c621
• User evaluation with patient (Mar 2019) - https://vimeo.com/330355695/30e5070965
• Reuters AI Summit cover (Jun 2019) - https://vimeo.com/342811081

RESPONSIBILITIES:

We are looking for a Logistics & Inventory Officer whose responsibilities include, but are not limited to:

• Logistics Management
  • Plan, coordinate, and monitor the movement of goods from the warehouse to customers.
  • Collaborate with third-party logistics providers to optimize delivery schedules and routes.
  • Track shipments, manage documentation, and resolve shipping issues promptly.
  • Ensure compliance with local and international shipping regulations.
• Inventory Management
  • Maintain accurate records of inventory levels using inventory management software.
  • Conduct regular stock audits to identify discrepancies and implement corrective measures.
  • Forecast inventory needs based on sales trends and order volume to prevent overstocking or stockouts.
  • Develop and implement strategies for efficient inventory turnover.
• Customer Packing and Shipping
  • Supervise the packing team to ensure products are packed securely and meet quality standards.
  • Develop packing guidelines to minimize damage during transit.
  • Monitor and improve packing workflows to reduce delays and maximize efficiency.
  • Collaborate with customer service teams to address delivery-related inquiries or complaints.
• Team Leadership
• Train and mentor staff in logistics and inventory best practices.
• Set performance goals and regularly review team output to ensure high standards.
• Foster a culture of safety, accuracy, and efficiency within the logistics team.

QUALIFICATIONS:

• Bachelor’s degree in Supply Chain Management, Business Administration, or a related field (preferred).
• Minimum of 3-5 years in logistics, inventory management, or a similar role.
• Hands-on experience in order fulfillment and warehouse operations.
• Strong organizational and problem-solving skills.
• Proficiency in inventory management software (e.g., SAP, Zoho, or similar tools).
• Excellent communication skills, both verbal and written.
• Attention to detail and accuracy in managing inventory and logistics.
• Ability to analyze data for optimizing logistics and inventory processes.
• Familiarity with packing standards and practices for various products.
• Understanding of customer satisfaction and its relation to delivery and inventory management.
• Ability to manage high-pressure situations, especially during peak demand periods.

Job Overview for Conveyancing Support Officer

As a Conveyancing Support Officer you will handle various administrative and support tasks related to property transactions.

Key Responsibilities:

• Document Preparation: Assist with documentation, and other legal related documents.
• E-Lodgement and E-Filing: Perform electronic lodgements and filings with relevant authorities.
• Client Communication: Correspond with clients, developers, bankers, law firms, and government agencies.
• Reports: Prepare and manage status reports, ensuring timelines are met.
• File Management: Maintain accurate records and archive files appropriately.
• Support Tasks: Assist conveyancing secretaries and lawyers with various administrative tasks.

Requirements:

• Experience: Minimum 1 year of experience in conveyancing support work is preferred.
• Skills: Proficiency in MS Office, MS Word, quick and accurate typing speed, attention to detail, and good interpersonal skills.
• Polished Professionalism: Demonstrates a high level of professionalism and decorum in all interactions.
• Team Player: Ability to work well in a team environment.
• Strong Moral Character: Upholds ethical standards and integrity in all aspects of work.
• Positive Attitude: Maintains a positive and proactive approach towards work and colleagues, fostering a collaborative and supportive work environment.

Application: If you're interested in this position, please submit your resume to [email protected]. Only shortlisted candidates will be notified.

Job Description

If you are seeking a fulfilling and challenging opportunity, come aboard and be a part of CYS Global Remit’s team today. We actively seek those who have an endless desire to learn, and are resilient and detail-oriented.

Hone your skills and build on your financial knowledge as a Junior Settlement Officer consistently.

• Support Foreign Exchange (FX) dealers in processing daily trade transactions.
• Input transaction entries, including using Hanyu Pinyin.
• Process payment / collection instructions.
• Forward proof-of-transfer slips and/or contract notes.
• Record & Filing of trade documents.
• Perform any other duties, as assigned.

Job Requirements

• Basic Bank Reconciliation knowledge.
• Knowledge in Microsoft Excel & Words.
• Able to communicate in Both English & Chinese (in order to handle queries and concerns from English and Chinese speaking associates in regards with the process payment / collection instructions.).
• Meticulous when handling numbers.
• Able to work under pressure and tight deadlines.
• Able to start immediately or within a short notice will be a plus
• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• Preferably Non-Executives specializing in Banking/Financial Services or equivalent.
• Full-Time position(s) available.

You love putting ideas out and transforming them into reality. You believe that the success of companies is largely tied to a strong marketing team and strategy. If this sounds like you, this may be the ideal job that you have been looking for. Join CYS Global Remit as a Digital Media Marketing Officer today!

Job Description

• Develop, implement and execute strategic marketing plans
• Determine budget and targets and design marketing plans to achieve them
• Conduct research such as user testing and surveys to find out the needs and wants of the target audience
• Identify pain points of the consumer and the opportunities that the company can fill
• Build a broad set of marketing assets to support the creation of a brand
• Work with branding and marketing agencies to create strategies
• Executing and / or supervising the execution of such strategies alongside such agencies
• Recommend, plan, and execute company-wide marketing strategies
• Engage and grow our online audience through our social media platforms
• Preparation of media kits and marketing communication materials for distribution through various channels
• Monitor, analyse and optimise our marketing efforts
• Create content for press releases, articles, and graphics as and when is needed
• Track, measure, and analyze all initiatives to report on social media ROI
• Organising events to promote company branding

Requirements

• Candidate must possess at least a Diploma in any field
• Entry-level candidates are welcome to apply
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Highly creative and has experience in running digital and offline campaigns
• Demonstrated understanding in identifying target audiences
• Displays a relentless attitude
• Intimate understanding of traditional and emerging marketing channels and tools
• Experience in setting up and optimizing campaigns
• Has graphic design skills (e.g., Adobe Creative Suite, Canva)

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Job description

• Perform work pass duties, and submit applications, renewals & cancellations
• Process payroll & submit IR21 (IRAS)
• Follow up with foreign candidates and/or new foreign employees on relevant paperwork such as employment applications, pre-employment medical checks, and other related letters
• Provide support for call answering and administrative support
• Perform any ad-hoc duties as and when assigned

Requirement

• Possess a Bachelor's Degree
• Support HR processes, knowledge of employment legislation, and insight into the labour processes would be an advantage
• Good verbal & written communication in English and Mandarin. Able to interact with International and Chinese-speaking clients
• A positive team player with good organization skills, meticulous and able to work independently
• Preferably with 1-2 years experience

Put people at the heart of everything you do.

Electrolux is a global leader in household appliances and appliances for professional use, selling more than 50 million products to customers in more than 150 markets every year. The company focuses on innovations that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. The company focuses on innovative solutions that are thoughtfully designed, based on extensive consumer insight, to meet the real needs of consumers and professionals. Electrolux products include refrigerators, dishwashers, washing machines, cookers, air-conditioners and small appliances such as vacuum cleaners sold under esteemed brands like Electrolux, AEG, Eureka and Frigidaire.

At Electrolux Group, a leading global appliance company, we strive every day to shape living for the better for our consumers, our people, and our planet. We share ideas and collaborate so that together, we can develop solutions that deliver enjoyable and sustainable living.

Come join us as you are. We believe diverse perspectives make us stronger and more innovative. In our global community of people from 100+ countries, we listen to each other, actively contribute, and grow together. Join us in our exciting quest to build the future home.

All about the role:
We are looking for a E-commerce Officer to join our Singapore team, based in our Braddell office.

What you'll do:

• Support E-commerce Operations: Assist in the day-to-day execution of e-commerce activities, ensuring seamless operations and optimal user experience.
• TikTok & Live Streaming Sales: Aid in the planning, coordination, and execution of live-streaming sales events on TikTok and other platforms. Monitor and analyze performance metrics to optimize future events.
• New Online Channels: Research and identify potential new online sales channels. Assist in the development and implementation of strategies to leverage these channels for revenue growth.
• Content Management: Help in creating and managing engaging content for our e-commerce platforms, including product listings, descriptions, images, and videos.
• Performance Analysis: Support the analysis of e-commerce performance data, providing insights and recommendations to improve sales and customer engagement.
• Customer Support: Assist with handling customer inquiries and feedback related to online sales, ensuring timely and effective resolution.
• Collaboration: Work closely with cross-functional teams, including marketing, product, and customer service, to support overall e-commerce strategies and initiatives.

Looking for a person with:

• Skills: Strong analytical, organizational, and communication skills. Familiarity with e-commerce platforms and digital marketing tools is a plus.
• Experience: Prior experience in e-commerce is good to have, but not required. Looking for a person who is willing to learn and test new initiatives.
• Tech-Savvy: Comfortable with technology and quick to learn new software and tools. Experience with TikTok and other social media platforms is highly desirable.
• Proactive & Enthusiastic: Eager to learn, with a positive attitude and a proactive approach to tasks and problem-solving.
• Team Player: Ability to work collaboratively in a team environment and manage multiple tasks effectively.

Company Overview:

Mitrade is an award-winning global Contract for Difference (CFD) and forex broker, regulated by authorities in Australia (ASIC), Cyprus (CySec), the Cayman Islands (CIMA), and Mauritius (FSC). We were founded in Melbourne, Australia and have offices worldwide.

Leveraging our proprietary in-house state-of-the-art technology, Mitrade has developed a one-stop digital trading platform tailored for investors. We offer market data, news, and analysis, as well as trading and risk management services within a comprehensive user-centric Fintech ecosystem. Serving more than three million users globally, Mitrade is accessible via various platforms such as mobile (iOS and Android), desktop applications, and web browsers.

Role Summary:

Client Money Operations Officer ensures efficient and compliant processing of client fund transactions. The role will include reviewing documentation for regulatory compliance, processing deposits and withdrawals, reconciling records, and maintaining accurate transaction data.

Strong attention to detail and effective communication are essential for problem-solving and collaboration within the team.

If you have a passion for innovation, teamwork and possess a growth mindset, we invite you to join us in shaping the future of digital finance! ️

What would be your responsibilities:

• Conduct routine review and verification of client-submitted documents to validate the source of funds and ensure compliance with regulatory requirements, particularly Anti-Money Laundering (AML) obligations.
• Assist in maintaining accurate records of client documentation and verification processes in the company's database or CRM system.
• Process client funds deposits and withdrawals in an efficient and accurate manner.
• Collaborate with external payment service providers to resolve any issues related to client fund transfers.
• Assist in reconciliations between internal brokerage records and external payment service provider records, identifying and reporting any discrepancies.
• Support liquidity management efforts to optimize funds allocation with payment service providers and internal bank accounts.

What we require from you:

• Diploma or Bachelor's degree in Finance, Accounting/Business Administration/Economics, or a related field is preferred.
• Min 1 year of experience in Operations/Compliance/Client services or similar role would be required. Candidates with no prior experience are welcome to apply.
• Analytical mindset and problem-solving skills to identify and report discrepancies or issues would be highly advantageous.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Proficient in English and Mandarin (to work with stakeholders who converse only in Mandarin).

Mitrade is at the cutting edge of FinTech with a team that excels in a fast-paced, collaborative environment. We seek analytical thinkers and executors with a data-driven approach, capable of managing complex multi-stakeholder projects and adapting to technological advancements.

What You Can Look Forward To:

• Competitive compensation package.
• Career growth and personal development within a growing global organization.
• A flat organizational structure that values collaboration and transparency.

Maltem Singapore is currently seeking a PMO/Project Administrator for our Wealth Management Client.

Summary:

The successful candidate will be involved in business management and operations support for Technology Group.

Requirements:

• Possess a degree in a related field.
• Proven experience in Business Management and Operations.
• Preferred experience within a technology function of Financial Services firm.
• Strong analytical and critical-thinking skills with the ability to translate complex Data into actionable insights (proven ability to bring order to unstructured problems).
• Excellent communication and interpersonal skills, with the ability to collaborate across departments and communicate effectively with stakeholders at all levels.
• Project management experience, demonstrating the ability to lead cross-functional teams to successful project completion.
• In-depth knowledge of technology areas such as:
• Infrastructure and Platform Services
• Service Management
• Technology Operations
• Proficiency in Data Analysis Tools and Software for strategic decision support such as:
• Tableau
• Power BI
• Proficient in MS Office applications such as MS Word, Excel, PowerPoint, SharePoint, and JIRA.
• High level of adaptability, creativity, and strategic thinking to navigate a dynamic business environment.
• Strong organizational skills and attention to detail.
• Independent and highly motivated team player with a positive work attitude and strong interpersonal skills.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top Reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Provide excellent support experience to customers via all relevant communication channels such as phone lines, online feedback forms, email and live chats.
• Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
• Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
• Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
• Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
• Build sustainable relationships and engage customers by taking the extra mile
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least O/A/Diploma level in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Possesses strong time management skills and is motivated to exceed expectations.
• Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs.
• Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation).
• Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

• Perform routine and periodic inspections on building services/facilities, submit reports or defect lists to the manager, and carry out necessary rectifications.
• Conduct installations, troubleshooting, and preventive/corrective maintenance on systems such as HVAC, electrical, fire protection, plumbing, and building management systems.
• Address tenant complaints, service calls, and breakdowns, carry out repairs, and submit relevant maintenance reports to the manager.
• Oversee contractors, ensuring maintenance and repair work is done according to specifications, safety protocols, and quality standards.

Requirements:

• Nitec in Mechanical/Electrical Engineering or equivalent
• At least 2 years of experience in performing building inspections, maintenance, and repairs for Commercial Building.
• Strong knowledge in M&E systems (HVAC, electrical, fire protection, plumbing, and building management systems).
• Good troubleshooting and communication skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Property Officer

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Sea Horizon Condo (Pasir Ris)
• Salary Range: $2600-$2900
  

Job Requirements

• Relevant Experience
• Diploma in Building & Estate Management / Building Services or equivalent

Job Responsibilities

• Providing operational support to clients, and to site team.
• To assist the Reporting Officer in the operation and administrative works:
• Updating work schedule;
• Renewal of licenses with government and statutory board;
• Process enquiries/ feedback and remain highly contactable for clients.
• Defect list and fixing date of inspection and closing summary of defect list and appointment dates.
• Process security pass, access card/carpark, bicycle label.
• Process deposits and refunds.
• Follow quality assurance procedures including cleaning, security, repairs, maintenance, painting, air-conditioning, fire-protection, lifts and emergency procedures.
• Ensure compliance of PDPA when developing and implementing. policies and processes for handling personal data.
• Ensure the cleanliness of the estate daily.
• Conduct scheduled checks and inspection, escalate irregularities to management and to clients.
• Review and recommend replacement/improvement plans for managed sites.
• Ensure building statutory requirements are complied.
• Provide essential customer service support to the residents and owners.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Prioritise and perform Know-Your-Customer (KYC) reviews (new client onboarding and periodic reviews) including conducting KYC-related analysis.
• Collaborate with different Business Departments to assess KYC documentation requirements for clients, including advising and providing guidance on KYC-related matters
• Review and evaluate daily screening alerts generated by KYC system (e.g recent adverse events, sanctions events or Politically Exposed Persons (PEP))
• Assist in generating reports to present Key Risk Indicators (KRI) to management
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g. Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information. Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

About FOMO Pay

Founded in 2015, FOMO Pay Pte Ltd is a major payment institution (License No. PS20200145) regulated under the Payment Services Act in Singapore, licensed by the Monetary Authority of Singapore (MAS) to conduct Cross-border Money Transfer Service, Domestic Money Transfer Service, Digital Payment Token Service, and Merchant Acquisition Service.

As a leading one-stop digital payment, digital banking, and digital asset solution provider, we are currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. We offer three flagship products:

• FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutions
• FOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needs
• FOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0

Join and Grow with us!

At FOMO Pay, we are dedicated to pushing the boundaries of what is possible in digital payment and global banking solutions. We are seeking forward-thinking individuals who share our passion for innovation and are eager to be at the forefront of industry disruption. In our transformation journey, you will have the opportunity to work alongside visionary leaders who have an exceptional track record of shaping the future of digital payments and global banking technologies. We also believe in unlocking the potential in every individual - we offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals. Join our team and be a part of an exciting evolution in the industry.

Key Responsibilities:

• Perform review of transaction alerts which are generated out of the transaction monitoring system
• Perform holistic of review of transactions as part of the KYC periodic review process
• Review name screening hits arising from payments screening at pre-transaction level
• Perform investigation of transactions
• Draft Suspicious Transaction Reporting
• Generate statistics of alerts generated/ cleared alerts and pending alerts
• Perform threshold analysis review to determine appropriateness
• Contribute and assist in ad-hoc projects undertaken by the Compliance Team (e.g Remediation efforts, Audits, AML/CFT Trainings for employees, UAT testing for new systems)
• Demonstrate adaptability and promptness in adjusting to new Anti-Money Laundering (AML) policies, processes, and system knowledge

Requirements:

• Diploma/Degree in Accountancy, Finance or Business or other relevant qualification
• Solid understanding of MAS’ AML/CFT regulatory requirements
• Proactive and problem-solver who is creative, with ability to adapt and improvise accordingly
• Meticulous and sensitive in handling clients’ information.
• Ability to work effectively under pressure in a team environment
• Excellent interpersonal and communication skills (candidate is expected to collaborate with different Business Teams)
• Diligent and firm with high ethical standards

Our Perks and Benefits:

• Competitive Compensation and Benefit Package
• Group Hospitalisation and Medical Insurance
• Fun and Dynamic Environment with plenty of learning and growth opportunities
• Career Advancement
• Professional Development Training Workshops
• Team Building Sessions

Job Responsibilities:

• Process Inward and Outward Remittances, Fixed Deposit and Banker Guarantee Transactions
• Handle Import and Export (LC & Collection) documents and payments
• Construct swift messages
• Prepare monthly reports to the Management/Head Office
• Attend to queries from customers/banks/staff of other departments on work related matters
• Any other ad hoc duties as assigned

Job Requirements:

• 1 - 3 years of working experience in Trade Finance Department
• Good interpersonal and communication skills
• Team player & ability to work with people from multi levels

Role and Responsibilities

• To generate for invoice issuance to clients on monthly basic base on given contract amount
• Gather and verify invoices for appropriate documentation prior to payment
• As and when receive approval quotation and proposal, proceed with invoice issuance as well as keep track on payment method.
• Maintain accounts receivable records to ensure aging is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
• Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
• Monitor and collect accounts receivable by contacting clients via telephone, email, and mail
• Collect cheque and manage record for all bank in transaction
• Prepare analytical and ratio analyses relevant to A/R and generate to weekly-monthly-yearly report and submit to higher management for better understanding of how collection efforts are progressing
• Support other accounting and finance team members, inventory management, and cost accounting

Qualifications and Education Requirements

• At least 3 years’ experience in Finance. Associate’s degree or background in business or equivalent.

• Experience in accounts receivable (or accounts payable)

• Experience in driving process improvement

• Strong mathematical skills

• Understanding of basic principles of finance, accounting, and bookkeeping

• Superb time management and detail orientation